NCR and INETCO help increase business performance and consumer experience across a multi-vendor ATM network with one powerful, integrated view
“CU Anytime is committed to offering quality services to our members,
while improving our business performance. Implementing NCR’s integrated,
channel management platform is a critical step forward for us to achieve
operational excellence, cost effectiveness and improved member
experiences,” said
NCR APTRA Vision provides all of the incident management and operational data of previous generations of management systems and combines that with commercial and business data from a wide variety of other sources. NCR APTRA Vision correlates data from individual ATMs, and presents it with an easy to use interface, which enables financial institutions to discover hidden relationships between different performance influencing factors, to make informed decisions and set strategic planning goals. NCR APTRA Vision reduces time-consuming site visits by enabling automatic, pre-emptive actions along with remote management and command functions.
The INETCO Insight transaction monitoring software complements APTRA Vision by providing real-time alerting and end-to-end visibility into consumer transactions once they are initiated at an ATM or any other customer-facing touch point such as a mobile application, kiosk or online banking application.
“NCR’s channel management solution platform strategically aligns with CU
Anytime’s priority of exceptional service delivery,” said
NCR APTRA OptiCash is a cash optimization solution that forecasts individual requirements for each cashpoint in the network. It analyses data directly from the ATM or from existing infrastructure sources to generate a forecast and cost optimized replenishment strategy for every cashpoint, taking into account cost factors, servicing constraints and capacities.
CU Anytime will use these solutions to provide unmatched service delivery and unleash the ability to deliver more value to existing members, acquire new ones and provide an amazing member experience.
About CU Anytime
CU Anytime®, LLC is a
About
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View source version on businesswire.com: http://www.businesswire.com/news/home/20160324005118/en/
Source:
NCR Corporation
Public Relations
Jeff Dudash, 770-212-5091
jeff.dudash@ncr.com