NCR’s Security Software and Services Will Enhance Current ATM
Security Environment and Network Availability to Deliver Improved
Customer Protection and Convenience
DUBAI, United Arab Emirates--(BUSINESS WIRE)--May 27, 2015--
NCR
Corporation, (NYSE: NCR), the global leader in consumer transaction
technologies, announced that National Bank of Ras Al-Khaimah(“RAKBANK”)
– one of the leading banks in the UAE – is transforming its banking
services by turning to NCR for a host of services, security software and
other technologies to enhance its current ATM security environment and
service availability. The entire solution includes 60 new NCR SelfServ
ATMs to run with NCR
Predictive Services and Skimming
Protection Solution (SPS) technology. In addition, RAKBANK will
deploy NCR
Solidcore Suite for APTRA across the bank’s entire ATM network,
which includes ATMs from another vendor.
“We turned to NCR to improve our banking environment as NCR possesses
unique services capability in the country and proven security
technologies to help us drive customer loyalty and experiences,” said
Sanjay Khanna, Chief Information Officer, RAKBANK. “Ensuring the
availability of secure and reliable services is vital to growing our
customers’ trust in the Bank. With the help of NCR, we are in a better
position to identify service faults, reduce downtime, and protect our
customers from the latest fraud and skimming attacks.”
NCR Solidcore Suite for APTRA will run on both the newly purchased NCR
SelfServ ATMs and 240 units of ATMs from another vendor. NCR Solidcore
Suite for APTRA is the most comprehensive ATM whitelisting software that
proactively protects ATMs from insider attacks by preventing the
introduction of unauthorized code on the network, and maintaining its
integrity and availability.
In line with RAKBANK’s commitment to constantly enhance customer service
and the Bank’s security, the newly purchased NCR SelfServ ATMs will run
on NCR’s Predictive Services technology, a unique technology that
anticipates ATM failures before they occur and proactively schedules
fixes to maximize uptime.
“Our solutions will help drive a trusted and highly available banking
environment. Earning the trust from RAKBANK to transform its banking
services is a strong recognition of NCR’s proven technologies as the
bank has been relied on a single ATM vendor all along,” said Hanna
Habib, NCR managing director for South Gulf. “We are confident that
these solutions will drive ATM availability and customer loyalty of
RAKBANK to a new level.”
About RAKBANK
RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a leading
retail and small to medium business bank in the UAE. RAKBANK offers a
wide range of personal and business banking services, as well as Islamic
Banking solutions via RAKBANK AMAL, throughout its 35 branches and its
Telephone, Online, and Mobile banking channels. According to The
Banker's 2014 Top 1000 Bank Rankings, RAKBANK is the 1st in the UAE by
Return on Assets and the 17th in the world.
For more information, please visit www.rakbank.ae
or contact the Call Centre on +9714 213 0000. Alternatively, you can
connect with RAKBANK via twitter.com/rakbanklive and
facebook.com/rakbank.
For media queries, kindly contact Lamis Daoud on +97142915064 or via lamis.daoud@rakbank.ae.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web site: www.ncr.com
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View source version on businesswire.com: http://www.businesswire.com/news/home/20150527005169/en/
Source: NCR Corporation
NCR Corporation
Rakesh Aulaya, 9122. 619. 545. 83
rakesh.aulaya@ncr.com