Complete software and hardware retail solution enables leading travel
center operator to personalize shopping experiences and grow business
DULUTH, Ga.--(BUSINESS WIRE)--Oct. 21, 2013--
NCR
Corporation, the global leader in consumer transaction technologies,
today announced Pilot Flying J, the largest operator of travel centers
and travel plazas in North America, has selected a complete NCR retail
point-of-sale (POS) solution.
As part of the agreement, Pilot Flying J is upgrading from a legacy
transaction solution to a NCR software suite. The omni-commerce software
platform streamlines deploying and managing in-store, mobile commerce
and online storefront systems, ensuring consistent and personalized
shopping experiences across all customer touchpoints.
Initially, Pilot Flying J is offering customer assisted check-out in
their storefronts as well as mobile POS, allowing store associates
greater mobility and an opportunity to assist and serve customers
anywhere on the property. The combined network of more than 650 Pilot
Travel Centers and Flying J Travel Plazas across North America serves
more than 1.3 million customers daily.
“We are a driver-driven organization and as such, we are always looking
for ways to add speed and simplicity for drivers whether they are
fueling, eating at our restaurants or shopping in our storefronts,” said
Executive Vice President Ken Parent at Pilot Flying J. “NCR’s complete
retail solution allows us to stay ahead of the industry for years to
come and remain committed to providing exceptional services for our
professional truck drivers and other valued customers.”
The NCR software solution offers Pilot Flying J additional back-office
functionality and tools for customer marketing as well as enabling
potential new features like online shopping.
“Pilot Flying J, with its multiple retail customer touchpoints in
fueling, dining and general retail, is the perfect environment for a
complete NCR software and hardware retail solution,” said Dale Grant,
vice president of global sales, NCR Retail. “Our focus in working with
Pilot Flying J is to make the everyday easier for their employees and
valued professional driver customers who are at the heart of their
business. This technology allows Pilot Flying J to increase the speed of
transactions and evolve how they market and serve customers going
forward.”
NCR allows retailers to break away from integrating disparate “silos”
and migrates them to a single, flexible platform with centralized
management, monitoring and control.
About Pilot Flying J
Pilot Flying J, the largest operator of travel centers and travel plazas
in North America, is committed to making life better for professional
drivers. Headquartered in Knoxville, Tenn., Pilot Flying J has more than
650 retail locations. The Pilot Flying J network provides drivers with
access to more than 65,000 parking spaces for trucks, 4,400 showers and
4,000 diesel lanes, with more than 3,400 offering DEF at the pump. Pilot
Flying J subsidiary Pilot Logistics Services is one of the largest
independent energy logistics companies in North America, selling and
distributing more than 1.3 billion gallons of refined petroleum products
and serving 15,000 customers. Together, Pilot Flying J and Pilot
Logistic Services employ more than 25,000 people and generate sales of 9
billion gallons of petroleum annually. Pilot Flying J is currently
ranked No. 6 on Forbes' list of America's Largest Private Companies.
Visit www.pilotflyingj.com
for more information.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 450 million transactions daily across
the retail, financial, travel, hospitality, telecom and technology
industries. NCR solutions run the everyday transactions that make your
life easier.
NCR is headquartered in Duluth, Georgia with over 26,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
Source: NCR Corporation
NCR Public Relations
Tony Carter, 678-808-6984 (ofc.)
404-316-0201
(cell)
Tony.Carter@ncr.com