NCR’s Total ATM Services will help bank deliver a better brand of
banking services to customers in
NCR Total ATM Services provides a single point of accountability for ATM network availability. NCR supports the network from both an operational and a management perspective by supplying a suite of services that constantly monitors the network, proactively fixes issues before outages occur, and protects the ATM environment by deploying critical security patches and providing zero-day protection against unwanted threats. As part of these services, NCR provides customers with complete visibility into the status of ATMs in the network and service activities being performed by NCR.
“LegacyTexas Bank prides itself in listening to and focusing on our
customers. By turning to NCR for our ATM maintenance and management, we
can apply more of our resources to our customers. Meanwhile, we know
that we can trust NCR to deliver a great experience at the ATM, so that
our customers can trust and rely on that channel for their banking
needs,” said
With NCR managing the day-to-day operations of the 26 ATMs in LegacyTexas’ fleet, the bank can focus on core business imperatives of driving revenue, improving profitability and enhancing customer satisfaction. As an added benefit, the bank will be able to leverage a service that is scalable to meet core business demands as they evolve over time.
“NCR Total ATM Services was created specifically to address the needs of
regional and community banks and credit unions by providing an
end-to-end solution that helps them manage cost, enhance the banking
experience and improve customer satisfaction,” said
NCR SelfServ ATMs have been purchased by financial institutions in more
than 110 countries around the world. NCR has been the global market
share leader in ATMs since 1986 — 25 consecutive years.1 NCR
provides managed services for more than 65,000 ATMs worldwide, and is
one of the top 10 global outsourcing services providers, according to
the
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Notes:
(1) Based on research from
Source:
NCR Corporation
Jeff Dudash, 919-435-6976
jeff.dudash@ncr.com