Russia’s largest food retailer addresses public demand for
time-saving retail solutions and exceptional shopping experiences
MOSCOW--(BUSINESS WIRE)--Oct. 29, 2014--
NCR
Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, announced today that X5
Retail Group, one of the leading retail companies in Russia, is
improving customer service and the overall brand experience by deploying NCR
SelfServ™ Checkouts at its stores in
Moscow, Ekaterinburg and St Petersburg.
The project, which started at the end of 2013 with the installation of
NCR solutions at the Perekrestok supermarket and Karusel hypermarket in
Moscow, provides shoppers the choice to scan, bag and pay for goods
themselves. It helps X5 reduce queues and save customer’s time. As a
result, X5 will increase consumer traffic and sales at existing stores.
The NCR solution increases the throughput at the checkout and frees X5
staff to provide more value-add and customer focused activities. This
includes finding merchandise, consulting on purchasing decisions and
improving the availability of products in the store.
Today, more than 4,000 customers per day visit the Perekrestok store and
over 7,000 per day at the Karusel hypermarket.
“We want to be an effective retailer and for this cutting edge
technologies are necessary for us,” said Olga Karaeva at X5. “As part of
our store effectiveness program we looked at many different options. We
believe that technology, such as NCR SelfServ Checkouts, will improve
the profitability of our business while also addressing the shortage of
cashiers in Russia. We chose to work with NCR as it is a leader in
innovative technologies for self-checkouts.”
NCR is a one-stop-shop for retail and led consultancy and installation
of the self-checkout solutions as well as helping to configure units and
train staff to drive high usage rates. The realization of the whole
project including integration and installation was carried out in less
than two months.
“Today’s shoppers are looking for ways that retailers and the technology
they deploy can make their lives easier, as time and good service
becomes more valuable,” says Andriy Pinkevych, Area Industry Leader for
Retail at NCR Russia. “By systematically applying our experience of
diverse retail formats, as well as cultural nuances, we were able to
significantly reduce the learning phase. Together with X5, we carried
out this project in record time.”
NCR SelfServ Checkout solutions handled more than seven billion shopping
transactions last year in the grocery, do-it-yourself, general
merchandise and health and beauty retail sub-sectors.
About X5 Retail Group N.V.
X5
Retail Group N.V. (LSE: FIVE, Moody's - "B2", S&P - "B+") is a
leading Russian food retailer. The Company operates several retail
formats: the chain of economy class stores under the Pyaterochka brand,
the supermarket chain under the Perekrestok brand, the hypermarket chain
under the Karusel brand, Express convenience stores under various brands
and the online retail channel under the E5.RU brand.
At 30 September 2014, X5 had 5,005 Company-operated stores. It has the
leading market position in both Moscow and St. Petersburg and a
significant presence in the European part of Russia. Its store base
includes 4,342 Pyaterochka economy-class stores, 389 Perekrestok
supermarkets, 81 Karusel hypermarkets and 193 Express stores. The
Company operates 31 DCs and 1,528 Company-owned trucks across the
Russian Federation.
For the full year 2013, revenue totaled RUB 534,560 mln, EBITDA reached
RUB 38,350 mln, and net income amounted to RUB 10,984 mln. In H1 2014,
revenue totaled RUB 299,746 mln, EBITDA reached RUB 21,194 mln, and net
income amounted to RUR 6,449 mln.
X5’s Shareholder structure is as follows: Alfa Group – 47.86%, founders
of Pyaterochka – 14.43%, X5 Directors – 0.03%, treasury shares – 0.04%,
free float – 37.64%.
About NCR
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
the retail, financial, travel, hospitality, telecom and technology
industries. NCR solutions run the everyday transactions that make your
life easier.
NCR is headquartered in Duluth, Georgia with over 29,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web site: www.ncr.com
, http://www.ncrsilver.com
Twitter:
@NCRCorporation
, @NCRRetail
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
NCR
Corporation, NCR
Retail
YouTube: www.youtube.com/user/ncrcorporation
All programs and names mentioned are trademarks or registered trademarks
of their respective companies.
Source: NCR Corporation
NCR GmbH
Constanze Ehrt
+49 (0) 821 / 405-8090 (ph)
constanze.ehrt@ncr.com
or
X5
Retail Group
Denis Kuznetsov
495-662-88-88 ext. 11-376
Denis.Kuznetsov@x5.ru