NCR Helps Sporting Goods Retailer Reinvent Chain-Wide Customer
Experience, Making Checkout Faster, Easier
DULUTH, Ga.--(BUSINESS WIRE)--Feb. 27, 2013--
NCR
Corporation (NYSE:NCR) announced today that it will provide retail
technology and services to the 154-store Modell’s Sporting Goods
chain. Modell’s will deploy 1,000 of the industry-leading NCR RealPOS
82XRT point-of-sale
(POS) terminals. NCR will also provide Modell’s with services and
support over a multi-year period. This marks NCR’s first engagement with
Modell’s.
NCR was selected to support Modell’s chain-wide strategy to enhance
customer service and loyalty by offering a faster check-out experience
along with content and offers at the point of sale.
The RealPOS terminals support high definition video and graphics on
customer-facing displays, increasing the effectiveness of all loyalty
program promotions and offers. Additionally, the system’s advanced
architecture ensures transaction processing is fast, allowing shoppers
to be checked out quickly.
NCR’s services offerings help ensure that by maximizing system up-times
across the chain, Modell’s environment is optimized for the experience
their customers expect.
“As Modell’s works to evolve our stores, we needed a technology partner
with comprehensive solutions that could meet our and our shoppers’
omni-channel retailing needs today and tomorrow,” said Modell’s CEO
Mitchell Modell. “NCR is a leader in retail innovation and we believe we
now have a technology foundation that will help us provide the ultimate
in customer satisfaction and shopper experiences.”
Modell’s will deploy the RealPOS terminals starting in the second
quarter of this year.
“NCR is excited about this engagement with Modell’s and we look forward
to helping Modell’s make everyday easier for their customers by
delivering fast, convenient shopping experiences in their stores,” said
NCR Retail Vice President and General Manager of General Merchandise
Adam Blake. “Our innovative technology and services are all designed to
help retailers better serve their customers to maximize customer
satisfaction, sales and profits.”
About Modell’s Sporting Goods
Founded in 1889 by Morris A. Modell, the first Modell's store was
located on Cortlandt Street in lower Manhattan, NYC. Four generations of
the Modell family have developed the family business into a chain of
over 150 stores throughout the Northeast. Modell's Sporting Goods
represents a tradition of shopping with one of the most trusted names in
the business. Modell's stands for selection, quality, value and superior
customer service - all backed by dedicated Associates who are willing to
go that extra step to guarantee complete customer satisfaction.
This level of commitment to excellence has been the cornerstone by which
Modell's Sporting Goods was founded and has grown. Modells.com delivers
to you the convenience of online shopping, combined with the reputation,
support and tradition of over 120 years of retail experience.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, hospitality, gaming,
public sector, telecom carrier and equipment organizations in more than
100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia. NCR is a trademark of NCR
Corporation in the United States and other countries.
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Source: NCR Corporation
NCR Corporation
Mark Scott, 678-808-7721
Cell: 404-771-8658
Mark.Scott@ncr.com