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Press Release

NCR Reports Fourth-Quarter 2004 Results

January 27, 2005 at 8:35 AM EST
    DAYTON, Ohio--(BUSINESS WIRE)--Jan. 27, 2005--

    --  Revenue increased 9 percent, led by double-digit growth in
        three core product segments

    --  Operating cash flow of $195 million, a 17 percent increase
        from the fourth quarter of 2003

    --  2-for-1 stock split became effective Jan. 21, 2005

    --  Further increasing 2005 earnings-per-share guidance to $2.40
        to $2.50, on a pre-stock-split basis, $1.20 to $1.25 on a
        post-stock-split basis

NCR Corporation (NYSE:NCR) today reported earnings of $1.30 per pre-stock-split diluted share and revenue of $1.79 billion for the quarter ended Dec. 31, 2004. The year-over-year revenue increase of 9 percent includes 3 percentage points of benefit from foreign currency fluctuations.

Operating income for the fourth quarter was $129 million versus $113 million in the prior-year period. Included in NCR's fourth-quarter operating results was $33 million of pension expense, compared to the $26 million of pension expense included in the fourth quarter of 2003.

NCR reported fourth-quarter net income of $124 million, or $1.30 per diluted share, versus net income of $80 million, or $0.84 per diluted share, in the fourth quarter of 2003.

These results include a $13 million gain from a real estate transaction, $5 million of costs associated with exiting real estate facilities and the release of a $9 million reserve the company established in prior years when it anticipated losses on the sale of specifically identified subsidiaries, primarily in Africa. The company now plans to continue operations in these countries.

Excluding these items, earnings per share for the fourth quarter were $1.14(1). NCR's tax rate for the fourth quarter of 2004 was 16 percent versus the 25 percent effective tax rate estimated at the end of the third quarter of 2004. The lower tax rate in the fourth quarter was due to an increased proportion of operating profits attributable to several foreign operations, which have lower effective tax rates due to prior-year losses. NCR's earnings per share for the quarter would have been $1.02 if the 25 percent effective tax rate included in the company's fourth-quarter guidance had been applied to NCR's earnings, excluding the items described above. According to First Call, the mean estimate among Wall Street analysts for the fourth quarter was $0.77 per share, on a pre-stock-split basis.

"The fourth quarter was one of the strongest quarters ever for NCR in terms of both revenue growth and operating profit. A favorable market environment enabled us to generate double-digit growth in our three core product segments, which positively leveraged our initiatives to improve the operating model at NCR," said Mark Hurd, president and chief executive officer of NCR.

"Entering 2005, we remain focused on making continued improvements to our operating model, including our actions to restructure our customer services business and stimulate revenue growth. Additionally, our improving operating model generates more free cash flow, which will allow us greater flexibility to invest for earnings-per-share expansion," said Hurd.

    Operating Segment Results(2)

    Teradata Data Warehousing

NCR's Teradata Data Warehousing segment reported record fourth-quarter revenue of $412 million, up 14 percent from the fourth quarter of 2003. The fourth-quarter year-over-year revenue comparison included a 3 percentage point benefit from currency fluctuations.

Operating income of $72 million increased 18 percent from the fourth quarter of 2003 due to higher volume, improvement in services profitability and the positive effect of currency fluctuations.

Financial Self Service

The Financial Self Service segment generated record fourth-quarter revenue of $451 million, up 15 percent from the year-ago period. Fourth-quarter revenue growth included a year-over-year benefit of 4 percentage points from currency fluctuations.

Operating Income of $88 million increased 14 percent from the fourth quarter of 2003 due to higher volume and expense reductions.

Retail Store Automation

For the fourth quarter of 2004, Retail Store Automation generated $270 million of revenue, up 15 percent from the fourth quarter of 2003. The fourth-quarter year-over-year revenue comparison for Retail Store Automation included a benefit of 3 percentage points from currency fluctuations.

Retail Store Automation generated $18 million of operating income in the quarter, an increase of 29 percent from the prior-year period, due to increased volume, expense reductions and the positive effect of currency fluctuations.

Customer Services

Customer Services reported revenue of $482 million, the same as generated in the fourth quarter of 2003. The fourth-quarter year-over-year revenue comparison for Customer Services included a benefit of 3 percentage points from currency fluctuations.

The Customer Services operating segment generated $5 million of operating income in the quarter, versus $6 million of operating income in the fourth quarter of 2003. Operating profit was comparable to the fourth quarter of 2003, but better than expected, as actions to reduce cost offset continued pricing pressure and the remaining effects of declining revenue from exited businesses. The company's cost-reduction and revenue-mix actions are expected to improve Customer Services profitability in 2005.

Non-Operating Items

Other Income of $18 million in the fourth quarter of 2004 compared to $6 million of Other Expense in the prior-year period. Other Income in the fourth quarter of 2004 included a $13 million gain from a real estate transaction and the release of a $9 million reserve the company established in prior years when it anticipated losses on the sale of specifically identified subsidiaries, primarily in Africa. Due to a renewed/realigned operating strategy, the company now plans to continue operations in these countries.

The company's tax rate of 16 percent for the fourth quarter was lower than the 25 percent effective tax rate estimated at the end of the third quarter of 2004, due to more of the company's profit being generated in several foreign countries, which have lower effective tax rates due to prior-year losses. NCR's total-year effective tax rate for 2004 was 20 percent, excluding the benefit of an $85 million tax item in the second quarter. NCR expects its effective tax rate for 2005 to be 25 percent.

During the fourth quarter of 2004, the company repurchased approximately 2.6 million shares of NCR common stock for approximately $157 million. In 2004, NCR repurchased approximately 8.6 million shares, which more than offset 6.6 million options that were exercised during the year.

Cash Flow

NCR increased its cash from operations in the fourth quarter to $195 million from $167 million in the fourth quarter of 2003. Capital expenditures in the fourth quarter of 2004 were $71 million, comparable to the $70 million of capital expenditures in the year-ago period. NCR generated $124 million of free cash flow (cash from operations less capital expenditures) in the fourth quarter of 2004 versus the $97 million of free-cash-flow generation in the year-ago period.

For the year, cash provided by operating activity was $436 million. After capital expenditures of $254 million, NCR produced $182 million of free cash flow in 2004.

                                          For the Period ended Dec. 31
                                          ----------------------------
                                               (shown in millions)

                                           Three Months  Twelve Months
                                           ------------- -------------
                                            2004   2003   2004   2003
                                           ------ ------ ------ ------
Cash provided by
 operating activities (GAAP)               $ 195  $ 167  $ 436  $ 441
   Less capital expenditures for:
     Net expenditures for reworkable
      service parts                          (27)   (29)   (92)   (96)
     Expenditures for property, plant
      and equipment                          (22)   (21)   (77)   (63)
     Additions to capitalized software       (22)   (20)   (85)   (70)
                                            -----  -----  -----  -----
         Total capital expenditures          (71)   (70)  (254)  (229)

Free cash flow (non-GAAP measure) (3)      $ 124  $  97  $ 182  $ 212

Balance Sheet

NCR ended the fourth quarter with $750 million in cash, cash equivalents and short-term investments, a meaningful increase from the $625 million cash balance on Sept. 30, 2004. NCR's cash balance increased due to strong operating cash flow in the fourth quarter. As of Dec. 31, 2004, NCR had short- and long-term debt of $309 million versus $311 million on Sept. 30, 2004.

Outlook

Assuming 3 percent to 4 percent revenue growth in 2005, NCR is further increasing its guidance for 2005 earnings per share, excluding stock option expense, to $2.40 to $2.50, on a pre-stock-split basis. On a post-stock-split basis, this revised guidance range equates to $1.20 to $1.25 per share.

For the first quarter, NCR expects 2 percent to 3 percent revenue growth. On a pre-stock-split basis, earnings per share in the seasonally weak first quarter are expected to be $0.04 to $0.10 versus the $0.05 loss the company reported for the first quarter of 2004. On a post-stock-split basis, earnings per share are expected to be in the $0.02 to $0.05 range, versus the $0.03 loss in the first quarter of 2004.

                                    First-Quarter 2005  2005 Full-Year
                                         Guidance          Guidance
                                    ------------------ ---------------
Year-over-year revenue growth:
    Total NCR                                    2-3%            3-4%
        Teradata Data Warehousing                5-7%            5-7%
        Financial Self Service                  8-10%            6-8%
        Retail Store Automation                  2-4%            5-6%
        Customer Services                      (2-3)%          (0-2)%
        Systemedia                               Flat            Flat
        Payment & Imaging                     (5-10)%         (8-10)%
        Other                                (25-30)%        (30-35)%

Earnings per share - GAAP pre-split     $0.04 - $0.10   $2.40 - $2.50
Earnings per share - GAAP post-split    $0.02 - $0.05   $1.20 - $1.25

2004 Fourth-Quarter Earnings Conference Call

NCR's senior management will discuss the company's fourth-quarter results during a conference call today at 10:00 a.m. (ET). Access to the conference call, as well as a replay of the call, is available on NCR's Web site at http://investor.ncr.com/. Supplemental financial information regarding NCR's 2004 fourth-quarter operating results is also available on NCR's Web site.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata(R) data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions and help organizations create a stronger competitive position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 28,500 people worldwide.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

NCR reports its results in accordance with Generally Accepted Accounting Principles in the United States, or GAAP. However, as described below, the company believes that certain non-GAAP measures found in this release are useful for investors.

(1) NCR's management looks at the company's earnings-per-share results
    excluding certain items to assess the financial performance of the
    company and believes this information is useful for investors
    because it provides a more complete understanding of NCR's
    underlying operational performance, as well as consistency and
    comparability with past reports of financial results. In addition,
    management uses its earnings per share excluding these items to
    manage and determine the effectiveness of its business managers
    and as a basis for incentive compensation. This non-GAAP measure
    should not be considered as a substitute for or superior to
    earnings per share determined in accordance with GAAP.

Reconciliation of GAAP to Non-GAAP Measures

Non-GAAP earnings-per-share measures exclude the
effect of the items listed in this table.                 Results
                                                      ----------------
                                                      Q4 2004  Q4 2003
                                                      -------  -------
Earnings Per Share (GAAP)                             $ 1.30   $ 0.84
   Gains from real estate transactions                  0.12        -
   Charges associated with exiting
    real estate facilities                             (0.04)       -
   Reversal of reserve previously taken in
    anticipation of exiting certain countries           0.08        -
                                                       ------   ------

Adjusted Earnings Per Share (Non-GAAP) (a)            $ 1.14   $ 0.84

        (a) The company's fourth quarter 2004 non-GAAP adjusted
            earnings per share would have been further reduced from
            $1.14 per share to $1.02 per share if the previously
            estimated tax rate of 25 percent, which was included in
            NCR's guidance for the fourth quarter, had been applied to
            the results for the quarter.


(2) The operating segment results discussed in this earnings release
    exclude the impact of $33 million of pension expense in the fourth
    quarter of 2004 and $26 million of pension expense in the fourth
    quarter of 2003. When evaluating the year-over-year performance of
    and making decisions regarding its operating segments, NCR
    excludes the effect of pension expense/income. Schedule B,
    included in this earnings release, reconciles total "Income from
    operations excluding pension expense/income" for all of the
    company's operating segments to "Total income from operations" for
    the company.

(3) NCR defines free cash flow as cash provided by operating
    activities less capital expenditures for reworkable service parts,
    property, plant and equipment and additions to capitalized
    software. NCR's management uses free cash flow to assess the
    financial performance of the company and believes it is useful for
    investors because it relates the operating cash flow of the
    company to the capital that is spent to continue and improve
    business operations. In particular, free cash flow indicates the
    amount of cash generated after capital expenditures for, among
    other things, investment in the company's existing businesses,
    strategic acquisitions, strengthening the company's balance sheet,
    repurchase of company stock and repayment of the company's debt
    obligations. This non-GAAP measure should not be considered a
    substitute for or superior to cash flows from operating activities
    under GAAP, or as a proxy for cash flow available for
    discretionary spending.

Note to Investors

This news release contains forward-looking statements, including statements as to anticipated or expected results, beliefs, opinions and future financial performance, within the meaning of Section 21E of the Securities and Exchange Act of 1934. Forward-looking statements include projections of revenue, profit growth and other financial items, future economic performance and statements concerning analysts' earnings estimates, among other things. These forward-looking statements are based on current expectations and assumptions and involve risks and uncertainties that could cause NCR's actual results to differ materially.

In addition to the factors discussed in this release, other risks and uncertainties include: the uncertain economic climate and its impact on the markets in general or on the ability of our suppliers to meet their commitments to us, or the timing of purchases (including upgrades to existing data warehousing solutions and retail point-of-service solutions) by our current and potential customers and other general economic and business conditions; the timely development, production or acquisition and market acceptance of new and existing products and services (such as self-checkout and electronic shelf-labeling technologies, ATM outsourcing and enterprise data warehousing), including our ability to accelerate market acceptance of new products and services; shifts in market demands, continued competitive factors and pricing pressures and their impact on our ability to improve gross margins and profitability, especially in our more mature offerings; the effect of currency translation; short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our solution offerings, particularly data warehousing technologies; tax rates; ability to execute our business and reengineering plans; turnover of workforce and the ability to attract and retain skilled employees, especially in light of recent cost-control measures taken by the company; availability and successful exploitation of new acquisition and alliance opportunities; changes in Generally Accepted Accounting Principles (GAAP) such as the future impact of expensing stock options and the resulting impact, if any, on the company's accounting policies; continued efforts to establish and maintain best-in-class internal information technology and control systems; and other factors detailed from time to time in the company's U.S. Securities and Exchange Commission reports and the company's annual reports to stockholders. The company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

                                                           Schedule A


                           NCR CORPORATION
           CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
               (in millions, except per share amounts)

                                    For the Periods Ended December 31
                                   -----------------------------------
                                     Three Months      Twelve Months
                                   ----------------- -----------------
                                    2004     2003     2004     2003
                                   -------- -------- -------- --------
Revenue

  Products                         $ 1,013  $   898  $ 3,164  $ 2,835
  Services                             775      745    2,820    2,763
                                    -------  -------  -------  -------

Total revenue                        1,788    1,643    5,984    5,598

Cost of products                       660      548    2,037    1,800
Cost of services                       622      601    2,331    2,264
                                    -------  -------  -------  -------

Total gross margin                     506      494    1,616    1,534
  % of Revenue                       28.3%    30.1%    27.0%    27.4%

Selling, general and
 administrative expenses               309      319    1,141    1,171
Research and development expenses       68       62      242      233
                                    -------  -------  -------  -------

Income from operations                 129      113      233      130
  % of Revenue                        7.2%     6.9%     3.9%     2.3%

Other (income) expense, net            (18)       6      (16)      58
                                    -------  -------  -------  -------

Income before income taxes             147      107      249       72
  % of Revenue                        8.2%     6.5%     4.2%     1.3%

Income tax expense (benefit)            23       27      (36)      14
                                    -------  -------  -------  -------

Net income                         $   124  $    80  $   285  $    58
                                    =======  =======  =======  =======
  % of Revenue                        6.9%     4.9%     4.8%    1.0 %

On a Pre 2-for-1 stock split basis:
-----------------------------------

  Net income per common share
    Basic                          $  1.33  $  0.85  $  3.03  $  0.61
                                    =======  =======  =======  =======

    Diluted                        $  1.30  $  0.84  $  2.97  $  0.61
                                    =======  =======  =======  =======

  Weighted average common shares
   outstanding
    Basic                             93.2     94.6     93.8     95.0
    Diluted                           95.6     95.6     95.8     95.9

On a Post 2-for-1 stock split basis:
------------------------------------

  Net income per common share
    Basic                          $  0.67  $  0.42  $  1.52  $  0.31
                                    =======  =======  =======  =======

    Diluted                        $  0.65  $  0.42  $  1.49  $  0.30
                                    =======  =======  =======  =======

  Weighted average common shares
   outstanding
    Basic                            186.4    189.2    187.6    190.0
    Diluted                          191.1    191.3    191.5    191.7



                                                            Schedule B


                           NCR CORPORATION
       CONSOLIDATED REVENUE and OPERATING INCOME (LOSS) SUMMARY
                            (in millions)

                               For the Periods Ended December 31
                         ---------------------------------------------
                              Three Months          Twelve Months
                         ---------------------- ----------------------
                                           %                      %
                           2004    2003  Change   2004    2003  Change
                          ------  ------         ------  ------

Revenue by segment

 Data Warehousing
  Data Warehousing
   solution              $  336  $  291    15%  $1,069  $  949    13%
  Data Warehousing
   support services          76      70     9%     292     264    11%
                          ------  ------         ------  ------
 Total Data Warehousing     412     361    14%   1,361   1,213    12%

 Financial Self Service     451     392    15%   1,370   1,149    19%

 Retail Store Automation    270     234    15%     864     797     8%

 Systemedia                 154     141     9%     512     494     4%

 Payment and Imaging         48      51    (6%)     149    152    (2%)

 Customer Services
  Professional and
   installation-related
   services                  93      95    (2%)    326     320     2%
  Customer Service
   Maintenance:
    Financial Self
     Service                154     141     9%     576     546     5%
    Retail Store
     Automation             118     117     1%     462     467    (1%)
    Payment and Imaging      27      28    (4%)    108     107     1%
    Other                    90     101   (11%)    361     409   (12%)
                          ------  ------         ------  ------
 Total Customer Services    482     482     -    1,833   1,849    (1%)

 Other                       57      71   (20%)    196     242   (19%)

 Elimination of
  installation-related
  services included
  in both the Customer
  Services segment and
  the other reported
  segments                  (86)    (89)   (3%)   (301)   (298)    1%
                          ------  ------         ------  ------

Total revenue            $1,788  $1,643     9%  $5,984  $5,598     7%
                          ======  ======         ======  ======


Operating Income (Loss)
 by segment

 Data Warehousing        $   72  $   61         $  223  $  145

 Financial Self Service      88      77            222     165

 Retail Store Automation     18      14             26       -

 Systemedia                   3       7              8      14

 Payment and Imaging          6       7             17      21

 Customer Services            5       6             (3)     27

 Other                       (5)     (8)           (35)    (48)


Elimination of
 installation-related
 services operating
 income included in both
 the Customer Services
 segment and the other
 reported segments          (25)    (25)           (90)    (89)
                          ------  ------         ------  ------

Subtotal - Segment
 operating income           162     139            368     235
  % of Revenue             9.1%    8.5%           6.1%    4.2%

  Pension expense           (33)    (26)          (135)   (105)
                          ------  ------         ------  ------


Total income from
 operations              $  129  $  113         $  233  $  130
                          ======  ======         ======  ======
  % of Revenue             7.2%    6.9%           3.9%    2.3%



                                                            Schedule C


                           NCR CORPORATION
                CONDENSED CONSOLIDATED BALANCE SHEETS
                            (in millions)

                                  December 31 September 30 December 31
                                     2004        2004         2003
                                  ----------- ------------ -----------
Assets
------

  Current assets
    Cash, cash equivalents and
     short-term investments       $      750  $       625  $      689
    Accounts receivable, net           1,300        1,143       1,230
    Inventories                          355          392         308
    Other current assets                 236          215         195
                                   ----------  -----------  ----------

  Total current assets                 2,641        2,375       2,422

  Property, plant and
   equipment, net                        670          697         746
  Prepaid pension cost                 1,446        1,368       1,386
  Deferred income taxes                  587          554         558
  Other assets                           433          416         368
                                   ----------  -----------  ----------

Total assets                      $    5,777  $     5,410  $    5,480
                                   ==========  ===========  ==========


Liabilities and stockholders' equity
------------------------------------

  Current liabilities
    Short-term borrowings         $        2  $         4  $        3
    Accounts payable                     492          419         414
    Payroll and benefits                 328          282         300
    Customer deposits and
     deferred service revenue            407          375         362
    Other current liabilities            505          514         500
                                   ----------  -----------  ----------

  Total current liabilities            1,734        1,594       1,579

  Long-term debt                         307          307         307
  Pension and indemnity                  517          490         484
  Postretirement and
   postemployment benefits               244          260         272
  Other long-term liabilities            895          843         963
                                   ----------  -----------  ----------

Total liabilities                      3,697        3,494       3,605

Total stockholders' equity             2,080        1,916       1,875
                                   ----------  -----------  ----------

Total liabilities and
 stockholders' equity             $    5,777  $     5,410  $    5,480
                                   ==========  ===========  ==========



                                                            Schedule D


                           NCR CORPORATION
           CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                            (in millions)

                                     For the Periods Ended December 31
                                     ---------------------------------
                                      Three Months      Twelve Months
                                     ---------------   ---------------
                                      2004    2003      2004    2003
                                     ------- -------   ------- -------
Operating Activities
 Net income                           $ 124   $  80    $  285  $   58

 Adjustments to reconcile net income
  to cash provided by operating
  activities:
   Depreciation and amortization         71      77       275     315
   Deferred income taxes                (11)     (3)       (9)      9
   Income tax adjustment                  -       -       (85)      -
   Other adjustments to income, net     (19)     (2)      (19)      1
   Changes in assets and liabilities:
     Receivables                       (157)    (78)      (66)    (26)
     Inventories                         37      11       (46)    (45)
     Current payables                   115     122        89     122
     Customer deposits and
      deferred service revenue           31      30        43      22
     Employee severance and pension     (24)    (19)       (3)     (7)
     Other assets and liabilities        28     (51)      (28)     (8)
                                       -----   -----    ------  ------

Net cash provided by
 operating activities                   195     167       436     441

Investing Activities
 Net expenditures for
  reworkable service parts              (27)    (29)      (92)    (96)
 Expenditures for property,
  plant and equipment                   (22)    (21)      (77)    (63)
 Proceeds from sales of property,
  plant and equipment                    60       1        68       7
 Additions to capitalized software      (22)    (20)      (85)    (70)
 Other investing activities               7       1       (36)     (3)
                                       -----   -----    ------  ------

Net cash used in investing
 activities                              (4)    (68)     (222)   (225)

Financing Activities
 Purchase of Company common stock      (157)    (16)     (428)    (90)
 Short-term borrowings, net              (2)     (8)       (1)     (2)
 Long-term debt, net                      -       -         -       1
 Cash received from
  real estate transaction               (50)      -         -       -
 Proceeds from employee stock plans     124      20       260      35
 Other financing activities               -       1         -     (20)
                                       -----   -----    ------  ------

Net cash used in financing
 activities                             (85)     (3)     (169)    (76)

Effect of exchange rate changes on
 cash and cash equivalents               19      12        16      23
                                       -----   -----    ------  ------

Increase in cash and cash
 equivalents                            125     108        61     163
Cash and cash equivalents at
 beginning of period                    625     581       689     526
                                       -----   -----    ------  ------

Cash and cash equivalents at
 end of period                        $ 750   $ 689    $  750  $  689
                                       =====   =====    ======  ======

    CONTACT: NCR Corporation
             For media information:
             John Hourigan, (937) 445-2078
             john.hourigan@ncr.com
             or
             For investor information:
             Gregg Swearingen, (937) 445-4700
             gregg.swearingen@ncr.com

    SOURCE: NCR Corporation