The companies are working together to further improve the
self-checkout experience
ATLANTA--(BUSINESS WIRE)--Oct. 17, 2018--
NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions,
announced that it will integrate the Yoti digital identity platform with
its NCR FastLane SelfServ™ Checkout solution to help improve the
shopping experience for customers buying age restricted items. Retailers
in the US and UK are expected to trial the combined solution in the
coming months.
Age verification can make up over 50 percent of interventions at
self-checkouts impacting checkout time for consumers. To help streamline
the checkout process NCR is integrating Yoti’s age verification
technology, letting shoppers buy alcohol and other age restricted items,
without intervention.
Customers can verify their age in two ways:
-
Individuals face the self-checkout’s built-in camera and in a matter
of seconds, Yoti age detection technology will determine whether the
person is over or under the required age limit for the product they
wish to buy. This threshold is configurable by the retailer and is
generally ten years above the legal limit.
-
Alternatively, customers can use the free Yoti app, which combines
their ID document and biometrics, to create a digital identity. People
scan a QR code on the self-checkout screen using the Yoti app and
share their verified age attribute in seconds.
“Removing the friction of the shopping experience is a primary goal of
all our innovations,” said Dusty Lutz, Vice President and General
Manager of the NCR Store Transformation Solutions Group. “Integrating
the Yoti technology will help reduce the amount of interventions for
retailers, and at the same time, help improve the customer experience of
self-checkouts.”
Robin Tombs, CEO and Co-Founder Yoti, explained “Waiting for age
approval at self-checkouts is a source of frustration for many shoppers,
who just want to get home as quickly as possible. Our integration with
NCR delivers a frictionless and innovative way for customers to prove
their age in seconds. It’s a simple process that helps retailers meet
the requirements of regulators worldwide. Customers will spend less time
at the self-checkout, and employees can assist with other tasks,
improving the overall shopping experience.”
NCR is the global market leader in self-checkout and has been working
for 20 years with customers to constantly improve its self-checkout
technology, making it more accurate and easy-to-use to provide the best
possible shopper experience.
About Yoti
Founded in 2014, Yoti
is a global technology company on a mission to become the world’s
trusted identity platform. Our free digital identity app, which has over
two million installs, is the new, safer way to prove your age on nights
out, check out faster with age restricted items at supermarkets and save
time and money proving your identity to businesses. It brings safer
connections with the people you meet online as well as enabling secure
website login with your biometrics instead of remembering passwords. All
personal details are secured with 256-bit encryption and Yoti promotes a
data minimisation approach. For more information, visit www.yoti.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions,
turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR
enables nearly 700 million transactions daily across financial, retail,
hospitality, travel, telecom and technology industries. NCR solutions
run the everyday transactions that make your life easier. NCR is
headquartered in Atlanta, Ga., with about 30,000 employees and does
business in 180 countries. NCR is a trademark of NCR Corporation in the
United States and other countries. NCR encourages investors to visit its
website which is updated regularly with financial and other important
information about NCR.
Web site: www.ncr.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
Notes to editors:
-
Findings from NCR self-checkout customers show that about 40-60% of
all interventions at self-checkouts are related to age verification.
-
If customers choose the camera option to prove their age, their photo
is permanently deleted after their age has been verified. They are not
identified in any other way.
-
If customers choose the Yoti app option, they only share their age
with the self-checkout, no other personal details are shared - when
you use Yoti to prove your identity you only share the data that is
necessary (i.e. name, age or 18+). Yoti’s technology is designed so
Yoti’ team cannot identify or track individual users.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181017005025/en/
Source: NCR Corporation
NCR Corporation
Public Relations:
Ortrud Wenzel, +49 821 405
8191
ortrud.wenzel@ncr.com
or
Yoti
Rachael
Trotman, 0203 058 3463
Yoti PR Manager
rachael.trotman@yoti.com