Software upgrades on NCR SelfServ 4 slim line kiosk help transform FNB’s retail network
FNB won the award for its successful implementation of NCR’s innovative
SelfServ 4 slim line kiosk, which was developed for installation where
space is at a premium. As a compact, indoor financial kiosk, the
technology allows FNB to offer a complementary channel to tellers and
ATMs, supporting convenient delivery of transactional banking services
to the underbanked in
The NCR solution is also a perfect platform for non-cash transactions such as account maintenance. Designed with banks and their customers in mind, it allows FNB to extend software from a number of channels onto its platform, leveraging the investment made in current channels as well as providing a familiar interface to the bank’s customers.
Held in
“The Asian Banker Technology Implementation Awards Program provides the
undisputed benchmark of the technology implementation in an increasingly
fierce marketplace,” said
NCR and Bytes worked with FNB to build a solution in support of its inclusion banking strategy. The NCR SelfServ 4 includes innovative features that allow for barcode scanning, biometric authentication and full statement printing. The kiosks provide FNB customers with the ability to transact with the bank in remote locations outside of branch and banking hours.
“In partnering with NCR and Bytes Managed Solutions, we completed
comprehensive software upgrades on our NCR Slimline Kiosks to enable
account interaction such as transfers and payments. In the process we
created a unique kiosk designed specifically for emerging market and
lower income needs. The FNB Slimline kiosk also has great potential
across all our market segments from personal to business and commercial
due to its deep digital banking ability and biometrics,” said Mr.
About
FNB provides personal, commercial and corporate banking services to more
than 7m customers across
FNB is structured into clearly demarcated segments such as Consumer, Business and Commercial. Segmentation enables focused business units to develop specialized, innovative technologies and products to meet specific needs. FNB’s web address is www.fnb.co.za.
About Bytes Managed Solutions
Bytes Managed Solutions is the exclusive distributor for NCR products
and solutions in
About
NCR is headquartered in
Web sites: www.ncr.com,
www.ncrsilver.com
Twitter:
@NCRCorporation
Source:
Bytes Managed Solutions
Chetan Mistry, (011) 373 4000
chetan.mistry@bytes.co.za
or
Communikay
Karen
Heydenrych, (083) 302 9494
karen@communikay.co.za
or
NCR
Corporation
Jeff Dudash, (001) 770 212 5091
jeff.dudash@ncr.com