NCR demonstrates how its innovations help converge physical and digital channels to meet the demands of both retailers and shoppers in an evolving industry
The retail landscape is characterized by fierce competition, with customers constantly seeking the best deal. At EuroCIS, NCR will showcase how its relationship management solutions can combine the latest technologies with tailored promotions and campaigns to drive customer engagement across platforms and store formats to attract and retain customers. The NCR solutions feature an advanced promotion engine, segmentation builder and analytics capabilities to enable retailers to manage complex omni-channel promotions and to deliver offers via mobile, kiosk, or web. With personalized interactions, retailers can make better use of their customer data and drive measurable results.
Flexible payment options are an important part of a customer journey. While many retailers are capable of accepting e-commerce and in-store payments, they typically use separate systems for payments online and in-store. With WinEPTS, NCR is demonstrating a proven hardware independent payment solution that is omni-channel and omni-commerce ready, combining the online and in-store payments on one cloud based platform. In addition to any card, mobile or online payments, it can handle third party voucher payments as well as food vouchers and can create tax-free vouchers for eligible foreign customers.
As retailers are evolving their stores to suit changing customer demand, self-checkout
technology is gaining traction across
“With every consumer expecting a different experience when they shop,
retailers have unique demands and requirements for their specific
digital transformation,” said
At EuroCIS 2018, visitors to the NCR booth can experience how NCR satisfies the buy-anywhere, fulfill-anywhere demands of today and learn how its omni-channel solutions improve every consumer touchpoint along the shopping journey.
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Source:
NCR Public Relations
Ortrud Wenzel, +49 821 405 8191
ortrud.wenzel@ncr.com