DULUTH, Ga.--(BUSINESS WIRE)--Mar. 27, 2013--
NCR
Corporation (NYSE:NCR) announced today the successful deployment of NCR
TouchPort 70 kiosks for AviancaTaca, a leading Latin American
airline.
AviancaTaca is experiencing significant growth in the number of
passengers it serves and continues to add new planes and routes. As a
result, the airline required a technology partner with solutions to
enhance the passenger experience and alleviate congestion at check-in
areas. This builds on AviancaTaca’s commitment to innovative, agile and
high-quality service.
AviancaTaca selected the NCR TouchPort because of NCR’s superior
technology and global reputation, as well as specific features of the
TouchPort, including a passport reader, not offered by other potential
technology partners. NCR will also provide support services.
“The addition of the NCR kiosks expands self-service check-in access for
our travelers to the channel of their choice – at home on the web, en
route via mobile or at the airport on a kiosk,” said Carmen Ravello, IT
support leader in South America for AviancaTaca. “Offering self-service
check-in with NCR technology supports our objective of creating an
exceptional experience for the travelers who choose to fly with us.”
The TouchPort kiosk features an all-in-one construction, with
touchscreen, printer and other components in a sleek and compact
enclosure that takes up very little valuable airport floor space. It can
be installed in various places, including existing ticket counters,
podiums and table tops for maximum integration into an airline’s or
airport’s design scheme.
The AviancaTaca devices have been deployed at nine Peruvian airports:
Aeropuerto Internacional Jorge Chavez Lima, Aeropuerto Internacional
Puerto Maldonado, Aeropuerto Internacional Cusco, Aeropuerto Trujillo,
Aeropuerto Internacional Chiclayo, Aeropuerto Internacional Piura,
Aeropuerto Juliaca, Aeropuerto Tarapoto and Aeropuerto Arequipa.
“Self-service check-in has become pervasive as airlines and airports
around the world seek to make check-in faster and easier for their
passengers,” said NCR Travel Vice President and General Manager Tyler
Craig. “We are now beginning to see the industry explore new ways to
deploy kiosks, which have already made a significant impact on check-in
times and passenger satisfaction, to solve other business challenges
such as processing baggage, managing cash and driving incremental
revenue.”
To learn more about the NCR technology AviancaTaca is using and other
NCR travel technology, please click here
or visit the NCR booth, No. 1160, during Passenger
Terminal Expo in Geneva, Switzerland, from April 9 to 11.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, hospitality, gaming,
public sector, telecom carrier and equipment organizations in more than
100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia. NCR is a trademark of NCR
Corporation in the United States and other countries.
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Source: NCR Corporation
NCR Corporation
Mark Scott, 678-808-7721 (phone)
404-771-8658
(cell)
mark.scott@ncr.com