“2020 presented many challenges for retailers, and NCR is committed to help as many of these businesses adapt to a digital-first approach,” said
In this year’s report, IHL identified NCR as a leader based on market strength, evaluated amongst others through global reach and innovation, on growth, direction and resilience as well as market share. These factors suggest NCR is well aligned with the state of commerce moving forward and well positioned to meet a broad range of needs.
The IHL REAP Unified Commerce Study represents the overall worldwide retail and hospitality Software and Software-as-a-Service market. The study is based on primary and secondary data sources with the purpose to provide the retail community with a detailed overview of the retail technology landscape.
“Unifying disparate systems and ensuring a single version of the truth for buy, fulfill and return processes, a focus of Unified Commerce, has been a key area of heightened concern for retail and hospitality providers over the last several months,” explained
According to IHL, those vendors that have invested in cloud-based solutions were likely much more adaptable to changing business requirements. Those vendors that have invested in the technologies necessary to support these rapidly evolving changes are key cogs in the global economic recovery.
For more information and to access the full report, visit https://www.ihlservices.com/product/unifiedcommerce/
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View source version on businesswire.com: https://www.businesswire.com/news/home/20210104005398/en/
NCR Public Relations
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ortrud.wenzel@ncr.com
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