Press Release

NCR Reports Third-Quarter Results

October 28, 2004 at 8:33 AM EDT

DAYTON, Ohio--(BUSINESS WIRE)--Oct. 28, 2004--NCR Corporation (NYSE:NCR)

    --  Teradata Data Warehousing operating income doubles on 14
        percent revenue growth

    --  Financial Self Service revenue growth of 25 percent drives 19
        percent operating margin

    --  Operating cash flow of $151 million, $80 million of free cash
        flow generation

    --  Increasing 2005 earnings-per-share guidance to $2.15 to $2.25
        from $2.00

NCR Corporation (NYSE:NCR) today reported earnings of $0.46 per diluted share and revenue of $1.45 billion for the quarter ended September 30, 2004. The year-over-year revenue increase of 7 percent includes 3 percentage points of benefit from foreign currency fluctuations.

Operating income for the third quarter was $59 million versus $33 million in the prior-year period. Included in NCR's third-quarter operating results was $38 million of pension expense, compared to the $31 million of pension expense included in the third quarter of 2003.

NCR reported third-quarter net income of $44 million, or $0.46 per diluted share, versus net income of $18 million, or $0.19 per diluted share, in the third quarter of 2003.

"Strong revenue growth in our Teradata Data Warehousing and Financial Self Service businesses as well as cost and expense improvements across the company enabled NCR to deliver another solid quarter," said Mark Hurd, president and chief executive officer of NCR.

Operating Segment Results(1)

Teradata Data Warehousing: 14 percent revenue growth drives operating-margin improvement of 5 percentage points

NCR's Teradata Data Warehousing segment reported record third-quarter revenue of $312 million, up 14 percent from the third quarter of 2003. The third-quarter year-over-year revenue comparison included a benefit of 3 percentage points from foreign currency fluctuations.

Operating income of $42 million increased 100 percent from $21 million in the third quarter of 2003 due to higher volume, improvement in services profitability and reduction in infrastructure costs.

Companies are realizing that in order to make better, faster decisions in this competitive business climate, they must extract detail-level data from operational systems into a central repository that delivers a single, integrated view of the business. This enterprise-wide approach, enabled through Teradata technology and services, makes it possible for these companies to deeply analyze and optimize their financial performance, business operations and customer relationships more effectively and at a significantly lower cost than other approaches.

Financial Self Service: 25 percent revenue growth fuels 19 percent operating margin

The Financial Self Service segment generated record third-quarter revenue of $338 million, up from $271 million reported for the year-ago period. Third-quarter revenue growth included a year-over-year benefit of 4 percentage points from foreign currency fluctuations.

Operating income of $63 million increased 34 percent from $47 million in the third quarter of 2003 due to higher revenue and, to a much lesser extent, the positive effect of currency fluctuations.

Globally, NCR is seeing continued growth in upgrades, replacements and the purchase of new automated teller machines (ATMs) as banks focus more on branch banking, transaction migration and compliance with regulatory changes. Motivated by the recently enacted Check 21 legislation, banks in the United States are investing in new deposit-capable ATMs that allow the bank to reduce cash-handling, check-processing and transportation costs, providing a very attractive return on investment while improving the levels of service and convenience for consumers.

Retail Store Automation: Cost actions and better expense management enable operating improvement

For the third quarter of 2004, Retail Store Automation generated $217 million of revenue, up 3 percent from $210 million in the third quarter of 2003. The third-quarter year-over-year revenue comparison for Retail Store Automation included a benefit of 3 percentage points from foreign currency fluctuations.

Retail Store Automation generated $11 million of operating income in the quarter, an increase of $2 million from the prior-year period due in large part to expense reductions.

Although retailers continue to be disciplined in their capital spending, we are seeing retailers refreshing their point-of-sale systems and expanding their deployment of self-checkout systems.

Customer Services: Cost reductions offset by continued pricing pressure and exited businesses

Customer Services reported revenue of $452 million, down 1 percent from the third quarter of 2003. The third-quarter year-over-year revenue comparison for Customer Services included a benefit of 3 percentage points from foreign currency fluctuations.

The Customer Services operating segment generated $4 million of operating income in the quarter, versus $11 million of operating income in the third quarter of 2003. While results continue to reflect pricing pressure and the decline in higher-margin revenue from exited businesses, the company's cost reduction and revenue-mix actions are expected to improve Customer Services profitability in 2005.

Non-Operating Items

Other Expense of $2 million in the third quarter of 2004 was down from $8 million in the prior-year period.

NCR's effective tax rate for 2004 has been reduced from 27 percent to 25 percent. As a result, the company's tax rate of 23 percent for the third quarter reflects the year-to-date adjustment associated with the lower rate. The reduction is principally due to an increased proportion of operating profits attributable to foreign operations.

During the third quarter of 2004, the company repurchased approximately 2 million shares of NCR common stock for approximately $89 million, which more than offset option-exercise activity during the quarter. Year-to-date, NCR has repurchased 6 million shares, which more than offsets the effect of the 3.4 million options that have been exercised. NCR's board of directors authorized an additional $250 million share-repurchase program at its regularly scheduled board meeting on Oct. 27, 2004.

Cash Flow

NCR doubled its generation of cash from operations in the third quarter to $151 million from $74 million in the third quarter of 2003. Capital expenditures in the third quarter of 2004 were $71 million compared to $52 million of capital expenditures in the year-ago period.

NCR generated $80 million of free cash flow (cash from operations less capital expenditures) in the third quarter of 2004 versus the $22 million of free cash flow generation in the year-ago period. Assuming capital expenditures of approximately $250 million, NCR expects approximately $115 million of free cash flow generation in 2004.

                                         For the Period ended Sept. 30
                                         -----------------------------
                                          Three Months    Nine Months
                                         -------------   -------------
                                          2004   2003     2004   2003
                                         ------ ------   ------ ------
Cash provided by operating
 activities (GAAP) (2)                   $ 151  $  74    $ 241  $ 274
   Less capital expenditures for:
      Net expenditures for reworkable
       service parts                       (26)   (22)     (65)   (67)
      Expenditures for property, plant
       and equipment                       (22)   (13)     (55)   (42)
      Additions to capitalized software    (23)   (17)     (63)   (50)
                                          -----  -----    -----  -----
           Total capital expenditures      (71)   (52)    (183)  (159)

Free cash flow (non-GAAP measure) (3)    $  80  $  22    $  58  $ 115

Balance Sheet

NCR ended the third quarter with $625 million in cash, cash equivalents and short-term investments, down slightly from the $633 million cash balance on June 30, 2004. NCR's cash balance declined as significant share-repurchase activity and the funding of the $26 million acquisition of Kinetics, Inc. slightly outpaced free cash flow generated in the third quarter. As of Sept. 30, 2004, NCR had short- and long-term debt of $311 million versus $310 million on June 30, 2004.

Outlook

NCR expects fourth-quarter earnings per share in the $0.76 to $0.81 range, or $0.72 to $0.77 excluding $0.04 of net benefit from gains and charges related to real estate transactions expected in the fourth quarter.

NCR is further increasing full-year 2004 earnings guidance to $2.45 to $2.50 per diluted share, including the net benefit from the gains and charges related to real estate transactions expected in the fourth quarter of 2004 and other previously disclosed items as listed in the reconciliation table below. Excluding the benefit of these items, earnings per share is expected to be $1.48 to $1.53(4). See the table below for a reconciliation of GAAP earnings per share to non-GAAP earnings per share excluding these items.

Assuming $125 million of pension expense in 2005, NCR now expects 2005 earnings per share to be approximately $2.15 to $2.25, an increase from previous 2005 earnings guidance of $2.00 per share. This would approximate a 50 percent increase in earnings per share from NCR's increased guidance for 2004 earnings, excluding the 2004 items described below.

                                Fourth-    Original 2004  Revised 2004
                                Quarter      Full-Year     Full-Year
                                Guidance     Guidance       Guidance
                              ------------ -------------  ------------
Year-over-year revenue growth:
 Total NCR                        Flat          Flat           3-4%
   Teradata Data Warehousing      Flat          3-5%           7-8%
   Financial Self Service         3-5%          3-5%         14-15%
   Retail Store Automation        6-8%          Flat           5-6%
   Customer Services            (5-7)%        (0-3)%         (2-3)%
   Systemedia                     Flat          Flat           Flat
   Payment & Imaging          (10-15)%        (0-5)%         (3-5)%
   Other                      (25-30)%      (20-25)%       (20-25)%

Earnings per share -
 GAAP                      $0.76-$0.81(a)  $0.85-$0.95  $2.45-$2.50(b)
Earnings per share -
 non-GAAP                  $0.72-$0.77(c)  $0.85-$0.95  $1.48-$1.53(c)

(a) Includes $6 million of gains from real estate transactions, net of
    charges.
(b) Includes $85 million of tax benefit, $3 million break-up fee and
    $10 million of gains from real estate transactions, net of
    charges.
(c) Excluding items identified in the reconciliation table below.



Reconciliation of GAAP to Non-GAAP Measures

Non-GAAP
 earnings-per-share
 measures exclude
 the effect of
 non-operational items
 listed in this table         Results                Guidance
                          ----------------  --------------------------
                          Q3 2004  Q3 2003    Q4 2004         2004
                          -------  -------  ------------  ------------

Earnings Per Share (GAAP)  $0.46    $0.19   $0.76-$0.81   $2.45-$2.50
   Resolution of
    prior-year tax audits      -        -             -          0.88
   Receipt of
    acquisition-related
    break-up fee               -        -             -          0.02
   Net gain on real
    estate transactions        -        -          0.04          0.07
                          -------  -------  ------------  ------------

Adjusted Earnings
 Per Share (Non-GAAP)(4)   $0.46    $0.19   $0.72-$0.77   $1.48-$1.53

2004 Third-Quarter Earnings Conference Call

NCR's senior management will discuss the company's third-quarter results during a conference call today at 10:00 a.m. (ET). Access to the conference call, as well as a replay of the call, is available on NCR's Web site at http://investor.ncr.com/. Supplemental financial information regarding NCR's 2004 third-quarter operating results is also available on NCR's Web site.

About NCR Corporation

NCR Corporation (NYSE:NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata data warehouses and IT services provide Relationship Technology solutions that maximize the value of customer interactions and help organizations create a stronger competitive position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 28,900 people worldwide.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

(1) The operating segment results discussed in this earnings release exclude the impact of $38 million of pension expense in the third quarter of 2004 and $31 million of pension expense in the third quarter of 2003. When evaluating the year-over-year performance of and making decisions regarding its operating segments, NCR excludes the effect of pension expense/income. Schedule B, included in this earnings release, reconciles total "Income from operations excluding pension expense/income" for all of the company's operating segments to "Total income from operations" for the company.

(2) NCR reports its results in accordance with Generally Accepted Accounting Principles in the United States, or GAAP. However, as described below, the company believes that certain non-GAAP measures found in this release are useful for investors.

(3) NCR defines free cash flow as cash provided by operating activities less capital expenditures for reworkable service parts, property, plant and equipment and additions to capitalized software. NCR's management uses free cash flow to assess the financial performance of the company and believes it is useful for investors because it relates the operating cash flow of the company to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash generated after capital expenditures for, among other things, investment in the company's existing businesses, strategic acquisitions, strengthening the company's balance sheet, repurchase of company stock and repayment of the company's debt obligations. This non-GAAP measure should not be considered a substitute for or superior to cash flows from operating activities under GAAP, or as a proxy for cash flow available for discretionary spending.

(4) NCR's management looks at the company's earnings-per-share results excluding certain items to assess the financial performance of the company and believes this information is useful for investors because it provides a more complete understanding of NCR's underlying operational performance, as well as consistency and comparability with past reports of financial results. In addition, management uses its earnings per share excluding these items to manage and determine the effectiveness of its business managers and as a basis for incentive compensation. This non-GAAP measure should not be considered as a substitute for or superior to earnings per share determined in accordance with GAAP.

Note to Investors

This news release contains forward-looking statements, including statements as to anticipated or expected results, beliefs, opinions and future financial performance, within the meaning of Section 21E of the Securities and Exchange Act of 1934. Forward-looking statements include projections of revenue, profit growth and other financial items, future economic performance and statements concerning analysts' earnings estimates, among other things. These forward-looking statements are based on current expectations and assumptions and involve risks and uncertainties that could cause NCR's actual results to differ materially.

In addition to the factors discussed in this release, other risks and uncertainties include: the uncertain economic climate and its impact on the markets in general or on the ability of our suppliers to meet their commitments to us, or the timing of purchases (including upgrades to existing data warehousing solutions and retail point-of-service solutions) by our current and potential customers and other general economic and business conditions; the timely development, production or acquisition and market acceptance of new and existing products and services (such as self-checkout and electronic shelf-labeling technologies, ATM outsourcing and enterprise data warehousing), including our ability to accelerate market acceptance of new products and services; shifts in market demands, continued competitive factors and pricing pressures and their impact on our ability to improve gross margins and profitability, especially in our more mature offerings; short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our solution offerings, particularly data warehousing technologies; tax rates; ability to execute our business and reengineering plans; turnover of workforce and the ability to attract and retain skilled employees, especially in light of recent cost-control measures taken by the company; availability and successful exploitation of new acquisition and alliance opportunities; changes in Generally Accepted Accounting Principles (GAAP) and the resulting impact, if any, on the company's accounting policies; continued efforts to establish and maintain best-in-class internal information technology and control systems; and other factors detailed from time to time in the company's U.S. Securities and Exchange Commission reports and the company's annual reports to stockholders. The company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

                                                           Schedule A


                           NCR CORPORATION
           CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
               (in millions, except per share amounts)

                                   For the Periods Ended September 30
                                   -----------------------------------
                                     Three Months       Nine Months
                                   ----------------- -----------------
                                      2004     2003     2004     2003
                                    -------  -------  -------  -------
Revenue

   Products                        $   762  $   671  $ 2,151  $ 1,937
   Services                            692      684    2,045    2,018
                                    -------  -------  -------  -------

Total revenue                        1,454    1,355    4,196    3,955

Cost of products                       489      425    1,377    1,252
Cost of services                       570      556    1,709    1,663
                                    -------  -------  -------  -------

Total gross margin                     395      374    1,110    1,040
   % of Revenue                      27.2%    27.6%    26.5%    26.3%

Selling, general and
 administrative expenses               278      285      832      852
Research and development expenses       58       56      174      171
                                    -------  -------  -------  -------

Income from operations                  59       33      104       17
   % of Revenue                       4.1%     2.4%     2.5%     0.4%

Other expense, net                       2        8        2       52
                                    -------  -------  -------  -------

Income (loss) before income taxes       57       25      102      (35)
   % of Revenue                       3.9%     1.8%     2.4%   (0.9%)

Income tax expense (benefit)            13        7      (59)     (13)
                                    -------  -------  -------  -------

Net income (loss)                  $    44  $    18  $   161  $   (22)
                                    =======  =======  =======  =======
   % of Revenue                       3.0%     1.3%     3.8%   (0.6)%

Net income (loss) per common share
   Basic                           $  0.47  $  0.19  $  1.71  $ (0.23)
                                    =======  =======  =======  =======

   Diluted                         $  0.46  $  0.19  $  1.68  $ (0.23)
                                    =======  =======  =======  =======

Weighted average common shares
 outstanding
   Basic                              93.3     94.6     94.0     95.1
   Diluted                            95.2     95.3     95.8     95.1



                                                           Schedule B


                           NCR CORPORATION
       CONSOLIDATED REVENUE and OPERATING INCOME (LOSS) SUMMARY
                            (in millions)

                              For the Periods Ended September 30
                         ---------------------------------------------
                              Three Months           Nine Months
                         ---------------------- ----------------------
                                           %                      %
                           2004    2003  Change   2004    2003  Change
                          ------  ------         ------  ------
Revenue by segment

 Data Warehousing
   Data Warehousing
    solution             $  238  $  208    14%  $  733  $  658    11%
   Data Warehousing
    support services         74      66    12%     216     194    11%
                          ------  ------         ------  ------
 Total Data Warehousing     312     274    14%     949     852    11%

 Financial Self Service     338     271    25%     919     757    21%

 Retail Store Automation    217     210     3%     594     563     6%

 Systemedia                 127     119     7%     358     353     1%

 Payment and Imaging         36      34     6%     101     101     -

 Customer Services
   Professional and
    installation-related
    services                 77      81    (5%)    233     225     4%
   Customer Service
    Maintenance:
     Financial Self
      Service               145     137     6%     422     405     4%
     Retail Store
      Automation            115     113     2%     344     350    (2%)
     Payment and Imaging     26      26     -       81      79     3%
     Other                   89      99   (10%)    271     308   (12%)
                          ------  ------         ------  ------
 Total Customer Services    452     456    (1%)  1,351   1,367    (1%)

 Other                       42      67   (37%)    139     171   (19%)

Elimination of
 installation-related
 services included
 in both the Customer
 Services segment and
 the other reported
 segments                   (70)    (76)   (8%)   (215)   (209)    3%
                          ------  ------         ------  ------

Total revenue            $1,454  $1,355     7%  $4,196  $3,955     6%
                          ======  ======         ======  ======

Operating Income (Loss)
 by segment

  Data Warehousing       $   42  $   21         $  151  $   84

  Financial Self Service     63      47            134      88

  Retail Store
   Automation                11       9              8     (14)

  Systemedia                  2       5              5       7

  Payment and Imaging         5       4             11      14

  Customer Services           4      11             (8)     21

  Other                      (9)    (11)           (30)    (40)

Elimination of
 installation-related
 services operating
 income included in
 both the Customer
 Services segment and
 the other reported
 segments                   (21)    (22)           (65)    (64)
                          ------  ------         ------  ------

Subtotal - Segment
 operating income            97      64            206      96

 Pension expense            (38)    (31)          (102)    (79)
                          ------  ------         ------  ------

Total income (loss)
 from operations         $   59  $   33         $  104  $   17
                          ======  ======         ======  ======



                                                           Schedule C


                           NCR CORPORATION
                CONDENSED CONSOLIDATED BALANCE SHEETS
                            (in millions)

                                September 30   June 30    December 31
                                   2004         2004         2003
                                ------------ ------------ ------------
Assets

  Current assets
    Cash, cash equivalents and
     short-term investments     $       625  $       633  $       689
    Accounts receivable, net          1,143        1,195        1,230
    Inventories                         392          382          308
    Other current assets                215          205          195
                                 -----------  -----------  -----------

  Total current assets                2,375        2,415        2,422

  Property, plant and
   equipment, net                       697          703          746
  Prepaid pension cost                1,368        1,382        1,386
  Deferred income taxes                 554          553          558
  Other assets                          416          387          368
                                 -----------  -----------  -----------

Total assets                    $     5,410  $     5,440  $     5,480
                                 ===========  ===========  ===========

Liabilities and
 stockholders' equity

  Current liabilities
    Short-term borrowings       $         4  $         4  $         3
    Accounts payable                    419          425          414
    Payroll and benefits                282          236          300
    Customer deposits and
     deferred service revenue           375          427          362
    Other current liabilities           514          508          500
                                 -----------  -----------  -----------

  Total current liabilities           1,594        1,600        1,579

  Long-term debt                        307          306          307
  Pension and indemnity                 490          479          484
  Postretirement and
   postemployment benefits              260          261          272
  Other long-term liabilities           843          853          963
                                 -----------  -----------  -----------

Total liabilities                     3,494        3,499        3,605

Total stockholders' equity            1,916        1,941        1,875
                                 -----------  -----------  -----------

Total liabilities and
 stockholders' equity           $     5,410  $     5,440  $     5,480
                                 ===========  ===========  ===========



                                                           Schedule D


                           NCR CORPORATION
           CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                            (in millions)

                                              For the Periods Ended
                                                  September 30
                                           ---------------------------
                                           Three Months   Nine Months
                                           ------------- -------------
                                            2004   2003   2004   2003
                                           ------ ------ ------ ------
Operating Activities
  Net income (loss)                        $  44  $  18  $ 161  $ (22)

    Adjustments to reconcile
     net income (loss) to cash provided by
     operating activities:
        Depreciation and amortization         68     75    204    238
        Deferred income taxes                 (2)    20      2     12
        Income tax adjustment                  -      -    (85)     -
        Goodwill impairment                    -      -      -      -
        Other adjustments to
         income (loss), net                    1     (1)     -      3
        Changes in assets and liabilities:
          Receivables                         56    (20)    91     52
          Inventories                         (8)   (22)   (83)   (56)
          Current payables                    48     70    (26)     -
          Customer deposits and
           deferred service revenue          (53)   (72)    12     (8)
          Employee severance and pension      14      1     21     12
          Other assets and liabilities       (17)     5    (56)    43
                                            -----  -----  -----  -----

Net cash provided by operating activities    151     74    241    274

Investing Activities
  Net expenditures for reworkable
   service parts                             (26)   (22)   (65)   (67)
  Expenditures for property, plant
   and equipment                             (22)   (13)   (55)   (42)
  Proceeds from sales of property, plant
   and equipment                               1      2      8      6
  Additions to capitalized software          (23)   (17)   (63)   (50)
  Other investing activities                 (26)    (1)   (43)    (4)
                                            -----  -----  -----  -----

Net cash used in investing activities        (96)   (51)  (218)  (157)

Financing Activities
  Purchase of Company common stock           (89)   (15)  (271)   (74)
  Short-term borrowings, net                   -      5      1      6
  Long-term debt, net                          -      1      -      1
  Cash received from real estate
   transaction                                 -      -     50      -
  Proceeds from employee stock plan           29      4    141     15
  Other financing activities                  (2)   (23)    (5)   (21)
                                            -----  -----  -----  -----

Net cash used in financing activities        (62)   (28)   (84)   (73)

Effect of exchange rate changes on
 cash and cash equivalents                    (1)     1     (3)    11
                                            -----  -----  -----  -----

(Decrease) increase in cash and
 cash equivalents                             (8)    (4)   (64)    55
Cash and cash equivalents at
 beginning of period                         633    585    689    526
                                            -----  -----  -----  -----

Cash and cash equivalents at
 end of period                             $ 625  $ 581  $ 625  $ 581
                                            =====  =====  =====  =====

    CONTACT: NCR Corporation
             For media information:
             John Hourigan, 937-445-2078
             john.hourigan@ncr.com
             or
             For investor information:
             Gregg Swearingen, 937-445-4700
             gregg.swearingen@ncr.com

    SOURCE: NCR Corporation