Press Release

NCR Reports Third-Quarter Results; Data Warehousing Revenue Increases 14 Percent

October 24, 2002 at 8:56 AM EDT
DAYTON, Ohio, Oct 24, 2002 (BUSINESS WIRE) -- NCR Corporation (NYSE:NCR) today announced that revenue for the quarter ended September 30, 2002, was $1.38 billion, a decrease of 5 percent versus the prior-year period. When adjusted for foreign-currency fluctuations, revenue declined 7 percent.

NCR reported third-quarter operating income of $53 million compared to reported operating income of $35 million in the third quarter of 2001. Excluding special items and goodwill amortization, operating income for the third quarter of 2001 was $55 million.

Net income for the third quarter was $41 million, or $0.42 per diluted share. In the third quarter of last year, NCR reported a net loss of $6 million, or $0.07 per diluted share. Excluding goodwill amortization and special items, third-quarter 2001 net income and earnings per diluted share would have been $40 million and $0.40, respectively.

"We are pleased that we delivered on our revenue and operating income commitments for the third quarter despite the difficult economic and capital-spending environment. Our Data Warehousing business continued to achieve stellar results during the quarter," said Lars Nyberg, chairman and chief executive officer of NCR.

"We have not seen signs of an improving market environment, but we have opportunities for both gaining market share in our core businesses and optimizing operating efficiencies as we intensify our focus on aggressive cost and expense control through process improvement," Nyberg said.

Included in NCR's third-quarter results:

-- Data Warehousing gained market share and delivered dramatic operating income improvement as companies continued to install and upgrade enterprise-wide data warehouses due to their strategic nature and the Teradata(R) solution's ability to deliver tangible business value. -- Financial Self Service generated strong growth in the Asia-Pacific and Americas regions. This growth partially offset the effects of unfavorable economic conditions in Europe and the related competitive pressure. -- Retail Store Automation solution revenue declined as retailers continued to delay purchases of both traditional point-of-sale equipment and newer store automation solutions. -- Revenues and operating income in the "Other" segment continued to be negatively affected by the significant slowdown in the telecom and networking industries. -- Net income benefited from refunds of cash taxes paid in previous periods. The company also incurred higher-than-anticipated other expense.

Revenue

Compared to the third quarter of 2001, Data Warehousing solution revenue was up 14 percent. Financial Self Service solution revenue decreased 3 percent, or 7 percent when adjusted for foreign-currency fluctuations. Retail Store Automation solution revenue was down 13 percent. Systemedia revenue was up 2 percent, while Other revenue was down 39 percent.

Payment and Imaging revenue was down 22 percent in the third quarter of 2002, but flat year-over-year excluding the item-processing outsourcing business sold in the fourth quarter of 2001. Growth in imaging solutions offset the declines in core item processing due to check volume reduction.

Gross Margin

Total gross margin for NCR products and services was 28.8 percent, up 0.5 percentage points from the third quarter of 2001. Product gross margin increased 1.0 point to 34.7 percent, while services gross margin decreased 0.2 points to 22.5 percent.

Expenses

Total expenses in the third quarter were $343 million. Reported expenses for the third quarter of 2001 were $373 million. Excluding special items and goodwill amortization, expenses were down 3 percent from the third quarter of 2001. Research and development expenses for the quarter were $56 million, or 4.1 percent of revenue, versus $68 million, or 4.7 percent of revenue, in the year-ago period.

Operating and Net Income

Operating income for the quarter was $53 million, compared to reported operating income of $35 million in the third quarter of 2001. Excluding special items and goodwill amortization, operating income for the third quarter of 2001 was $55 million. Operating income included $9 million less pension income than the $28 million included in the third quarter of 2001.

Other expense in the third quarter of 2002 was $15 million, versus $45 million in the year-ago quarter. Excluding a $40 million charge taken in the third quarter of 2001 to increase reserves for environmental matters and $2 million of goodwill amortization, other expense in the third quarter of 2001 was $3 million. Higher-than-anticipated other expense was incurred in the third quarter of 2002, primarily due to exit costs related to the disposition of a small non-strategic business and the effects of currency translation in Latin America. Also included in income for the quarter was $15 million related to refunds of previously paid taxes, which resulted in a net tax benefit of $3 million.

Third-quarter net income was $41 million, or $0.42 per diluted share. In the year-ago period, including special items and goodwill amortization, NCR reported a net loss of $6 million, or $0.07 per diluted share. Excluding special items and goodwill amortization, 2001 third-quarter net income and earnings per diluted share were $40 million and $0.40, respectively.

Special items in the third quarter of 2001 included the $40 million environmental reserve and a $3 million acquisition-related integration charge. Goodwill amortization expense, net of tax, included in the third quarter of 2001 totaled $18 million.

The weighted average number of shares outstanding on a fully diluted basis increased to 99.6 million in the third quarter from 97.2 million a year ago.

Balance Sheet

NCR ended the third quarter with $461 million in cash and short-term investments, down from $569 million on June 30, 2002. The company used $22 million for share repurchases during the quarter. As of September 30, 2002, NCR had short- and long-term debt of $328 million, up from $318 million on June 30, 2002.

Outlook

For the fourth quarter of 2002, revenue for NCR is expected to be down 0-5 percent compared to the fourth quarter of 2001. By solution, Data Warehousing and Retail Store Automation revenues are expected to increase approximately 5-10 percent, while Financial Self Service is expected to be roughly flat. Systemedia is expected to be up 0-5 percent while Payment and Imaging and Other will be down approximately 10 percent and 30 percent, respectively.

NCR expects operating income in the fourth quarter to be approximately $100-$115 million with earnings per share to be in the $0.70-$0.80 range for the quarter or $1.41-$1.51 for the year.

About NCR Corporation

NCR Corporation (NYSE:NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata(R) data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 30,500 people worldwide.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

Other Information

NCR's Chairman and Chief Executive Officer Lars Nyberg, President and Chief Operating Officer Mark Hurd, and Senior Vice President and Chief Financial Officer Earl Shanks will discuss the company's third-quarter results during a conference call today at 10:00 a.m. (ET). Live access to the conference call, as well as a replay, is available from NCR's Web site at http://investor.ncr.com.

In accordance with the adoption of Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangibles" (SFAS 142), NCR discontinued amortization of goodwill as of January 1, 2002. Operating segment results for 2001 reflecting the SFAS 142 accounting change are available on NCR's Web site at www.ncr.com.

Note to Investors

This news release contains forward-looking statements, including statements as to anticipated or expected results, beliefs, opinions and future financial performance, within the meaning of Section 21E of the Securities and Exchange Act of 1934. Forward-looking statements include projections of revenue, profit growth and other financial items, future economic performance and statements concerning analysts' earnings estimates, among other things. These forward-looking statements are based on current expectations and assumptions and involve risks and uncertainties that could cause NCR's actual results to differ materially.

In addition to the factors discussed in this release, other risks and uncertainties include: the duration and intensity of the economic recession and its impact on the markets in general or on our ability to meet our commitments to customers, the ability of our suppliers to meet their commitments to us, or the timing of purchases (including upgrades to existing data warehousing solutions and retail point of service solutions) by our current and potential customers and other general economic and business conditions; the timely development, production or acquisition and market acceptance of new and existing products and services (such as self-checkout and electronic shelf-labeling technologies, ATM outsourcing and enterprise data warehousing), including our ability to accelerate market acceptance of new products and services; shifts in market demands, such as a possible shift toward industry standard "open" platforms for data warehousing solutions; continued competitive factors and pricing pressures and their impact on our ability to improve gross margins and profitability, especially in our more mature offerings such as Retail Store Automation and Financial Self Service solutions; short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our solution offerings, particularly data warehousing technologies; tax rates; ability to execute our business plan; turnover of workforce and the ability to attract and retain skilled employees, especially in light of recent cost-control measures taken by us; availability and successful exploitation of new acquisition and alliance opportunities; continued efforts to establish and maintain best-in-class internal information-technology and control systems; and other factors detailed from time to time in the company's Securities and Exchange Commission reports and the company's annual reports to stockholders. The company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

                            NCR CORPORATION
            CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                              (Unaudited)
                (in millions, except per share amounts)

                                   For the Periods Ended September 30
                                   -----------------------------------
                                     Three Months       Nine Months
                                   ----------------- -----------------
                                     2002     2001     2002     2001
                                   -------- -------- -------- --------
Revenue

 Products                          $   709  $   734  $ 2,031  $ 2,198
 Services                              668      708    1,973    2,119
                                   -------- -------- -------- --------

Total revenue                        1,377    1,442    4,004    4,317

Cost of products                       463      487    1,311    1,424
Cost of services                       518      547    1,546    1,612
                                   -------- -------- -------- --------

Total gross margin                     396      408    1,147    1,281
  % of Revenue                       28.8%    28.3%    28.6%    29.7%

Selling, general and
 administrative expenses               287      305      861      985
Research and development expenses       56       68      173      221
                                   -------- -------- -------- --------

Income from operations                  53       35      113       75
  % of Revenue                        3.8%     2.4%     2.8%     1.7%

Interest and other expense, net         15       45       33       58
                                   -------- -------- -------- --------

Income (loss) before income taxes
 and cumulative effect of
 accounting change                      38      (10)      80       17
  % of Revenue                        2.8%    (0.7%)    2.0%     0.4%

Income tax (benefit) expense            (3)      (4)       9     (133)
                                   -------- -------- -------- --------

Income (loss) before
 cumulative effect of
 accounting change                      41       (6)      71      150
Cumulative effect of
 accounting change, net of tax           -        -     (348)      (4)
                                   -------- -------- -------- --------

Net income (loss)                  $    41  $    (6) $  (277) $   146
  % of Revenue                        3.0%    (0.4%)   (6.9%)    3.4%
                                   ======== ======== ======== ========

Net income (loss) per common share
  Basic before cumulative effect
   of accounting change            $  0.42  $ (0.07) $  0.72  $  1.55
  Cumulative effect of
   accounting change                     -        -    (3.54)   (0.04)
                                   -------- -------- -------- --------
  Basic                            $  0.42  $ (0.07) $ (2.82) $  1.51
                                   ======== ======== ======== ========
  Diluted before cumulative
   effect of accounting change     $  0.42  $ (0.07) $  0.71  $  1.50
  Cumulative effect of
   accounting change                     -        -    (3.47)   (0.04)
                                   -------- -------- -------- --------
  Diluted                          $  0.42  $ (0.07) $ (2.76) $  1.46
                                   ======== ======== ======== ========

Weighted average common shares
 outstanding
  Basic                               97.8     97.2     98.1     96.6
  Diluted                             99.6     97.2    100.2     99.8

2002 - Reported nine-month results include the after-tax, cumulative
effect of adopting SFAS 142 ($348 million).

2001 - Reported nine-month results include the effect of goodwill
amortization ($56 million; $19 million in Q3); excluding the effect of
goodwill amortization, operating income, net income and earnings per
diluted share would have been $124 million ($52 million in Q3), $195
million ($11 million in Q3) and $1.95 ($0.11 in Q3), respectively.
Special items represent the before-tax provision for loans and
receivables with Credit Card Center ($40 million) and integration
charges related to acquisitions ($7 million; $3 million in Q3); the
tax benefit from the resolution of international income tax issues
($138 million); the after-tax, cumulative effect of adopting SFAS 133
($4 million); and a charge for long-term liabilities associated with
environmental matters ($40 million; and $40 million in Q3).



                            NCR CORPORATION
      IMPACT OF SIGNIFICANT SPECIAL ITEMS & GOODWILL AMORTIZATION
                              (Unaudited)
                (in millions, except per share amounts)

                                   For the Periods Ended September 30
                                   -----------------------------------
                                     Three Months       Nine Months
                                   ----------------- -----------------
                                     2002     2001     2002     2001
                                   -------- -------- -------- --------

Revenue                            $ 1,377  $ 1,442  $ 4,004  $ 4,317

Gross margin - base business           396      410    1,147    1,286
  % of Revenue                       28.8%    28.4%    28.6%    29.8%
Special items                            -       (2)       -       (5)
                                   -------- -------- -------- --------
Reported gross margin                  396      408    1,147    1,281
  % of Revenue                       28.8%    28.3%    28.6%    29.7%

Expenses - base business               343      355    1,034    1,116
  % of Revenue                       24.9%    24.6%    25.8%    25.9%
Goodwill amortization                    -       17        -       49
Special items                            -        1        -       41
                                   -------- -------- -------- --------
Reported expenses                      343      373    1,034    1,206
  % of Revenue                       24.9%    25.9%    25.8%    27.9%

Income from operations
 - base business                        53       55      113      170
Goodwill amortization                    -      (17)       -      (49)
Special items                            -       (3)       -      (46)
                                   -------- -------- -------- --------
Reported income from operations         53       35      113       75

Other expense, net - base business      15        3       33       10
Goodwill amortization                    -        2        -        7
Special items                            -       40        -       41
                                   -------- -------- -------- --------
Reported other expense                  15       45       33       58

Income before income taxes
 - base business                        38       52       80      160
Special items and
 goodwill amortization                   -      (62)       -     (143)
                                   -------- -------- -------- --------
Reported income (loss) before
 income taxes and cumulative
 effect of accounting change            38      (10)      80       17

Income taxes - base business            (3)      12        9       40
Income taxes - special items
 and goodwill amortization               -      (16)       -     (173)
                                   -------- -------- -------- --------
Reported income tax (benefit) expense   (3)      (4)       9     (133)

Cumulative effect of
 accounting change, net of tax           -        -     (348)      (4)

Net income - base business              41       40       71      120
Special items, goodwill amortization
 and cumulative effect of
 accounting change                       -      (46)    (348)      26
                                   -------- -------- -------- --------
Reported net income (loss)         $    41  $    (6) $  (277) $   146
                                   ======== ======== ======== ========

Net income per diluted share
 - base business                   $  0.42  $  0.40  $  0.71  $  1.20

Net income (loss) per
 diluted share - special items,
 goodwill amortization and
 cumulative effect of
 accounting change                       -    (0.47)   (3.47)    0.26
                                   -------- -------- -------- --------
Reported net income (loss)
 per diluted share                 $  0.42  $ (0.07) $ (2.76) $  1.46
                                   ======== ======== ======== ========

2002 - Special items represent the after-tax, cumulative effect of
adopting SFAS 142 ($348 million).

2001 - Special items represent the before-tax provision for loans and
receivables with Credit Card Center ($40 million) and integration
charges related to acquisitions ($7 million; $3 million in Q3); the
tax benefit from the resolution of international income tax issues
($138 million); the after-tax, cumulative effect of adopting SFAS 133
($4 million); and a charge for long-term liabilities associated with
environmental matters ($40 million; and $40 million in Q3).



                            NCR CORPORATION
       CONSOLIDATED REVENUE SUMMARY and OPERATING INCOME SUMMARY
                              (Unaudited)
                             (in millions)

                             For the Periods Ended September 30
                      ------------------------------------------------
                            Three Months              Nine Months
                      -----------------------  -----------------------
                                         %                        %
                        2002     2001  Change    2002     2001  Change
                      -------  ------- ------  -------  ------- ------
Revenue By
 Solution Offering

 Data Warehousing
  Solution            $   229  $   201   14%   $   719  $   691    4%
  Customer Services
   Maintenance             57       49   16%       166      141   18%
                      -------- --------        -------- --------
    Total Data
     Warehousing          286      250   14%       885      832    6%

 Financial Self Service
  Solution                289      297   (3%)      749      771   (3%)
  Customer Services
   Maintenance            126      126    -        378      376    1%
                      -------- --------        -------- --------
    Total Financial
     Self Service         415      423   (2%)    1,127    1,147   (2%)

 Retail Store Automation
  Solution                181      207  (13%)      481      607  (21%)
  Customer Services
   Maintenance            118      111    6%       345      327    6%
                      -------- --------        -------- --------
    Total Retail Store
     Automation           299      318   (6%)      826      934  (12%)

Systemedia                126      124    2%       374      365    2%

 Payment and Imaging
  Solution                 35       45  (22%)      111      134  (17%)
  Customer Services
   Maintenance             28       29   (3%)       79       89  (11%)
                      -------- --------        -------- --------
    Total Payment
     and Imaging           63       74  (15%)      190      223  (15%)

 Other
  Solution                 68      111  (39%)      227      369  (38%)
  Customer Services
   Maintenance            120      142  (15%)      375      447  (16%)
                      -------- --------        -------- --------
    Total Other           188      253  (26%)      602      816  (26%)
                      -------- --------        -------- --------
Total revenue         $ 1,377  $ 1,442   (5%)  $ 4,004  $ 4,317   (7%)
                      ======== ========        ======== ========

Memo: Total Customer
 Services Maintenance
 revenue              $   449  $   457   (2%)  $ 1,343  $ 1,380   (3%)


Income (Loss) from
 Operations by
 Solution Offering

 Data Warehousing     $    28  $   (28)        $    83  $   (36)
 Financial Self
  Service                  48       74             100      172
 Retail Store
  Automation               (7)      11             (47)      (2)
 Systemedia                 1        6               6        8
 Payment and Imaging       11        6              34       29
 Other                    (28)     (14)            (63)      (1)
                      -------- --------        -------- --------
Income from operations
 excluding goodwill
 amortization and
 special items             53       55             113      170

Goodwill amortization
 in income (loss)
 from operations            -      (17)              -      (49)
                      -------- --------        -------- --------
Income from
 operations excluding
 special items             53       38             113      121

Special items               -       (3)              -      (46)
                      -------- --------        -------- --------
Income from
 operations           $    53  $    35         $   113  $    75
                      ======== ========        ======== ========

2001 - Special items represent the before-tax provision for loans and
receivables with Credit Card Center ($40 million) and integration
charges related to acquisitions ($7 million; $3 million in Q3); the
tax benefit from the resolution of international income tax issues
($138 million); the after-tax, cumulative effect of adopting SFAS 133
($4 million); and a charge for long-term liabilities associated with
environmental matters ($40 million; and $40 million in Q3). The 2001
results have been adjusted to conform to the 2002 presentation.



                            NCR CORPORATION
                 CONDENSED CONSOLIDATED BALANCE SHEETS
                              (Unaudited)
                             (in millions)

                                September 30   June 30    December 31
                                    2002         2002         2001
                                ------------ ------------ ------------
Assets

  Current assets
   Cash, cash equivalents and
    short-term investments        $   461      $   569      $   336
   Accounts receivable, net         1,196        1,130        1,126
   Inventories                        311          296          280
   Other current assets               194          213          221
                                ------------ ------------ ------------
  Total current assets              2,162        2,208        1,963

  Property, plant and
   equipment, net                     822          838          853
  Other assets                      1,851        1,820        2,039
                                ------------ ------------ ------------
  Total assets                    $ 4,835      $ 4,866      $ 4,855
                                ============ ============ ============

Liabilities and
 Stockholders' Equity

  Current liabilities
   Short-term borrowings          $    22      $    12      $   138
   Accounts payable                   367          385          362
   Other current liabilities        1,055        1,118        1,018
                                ------------ ------------ ------------
  Total current liabilities         1,444        1,515        1,518

  Long-term debt                      306          306           10
  Other long-term liabilities       1,311        1,319        1,300
                                ------------ ------------ ------------
  Total liabilities                 3,061        3,140        2,828

  Total stockholders' equity        1,774        1,726        2,027
                                ------------ ------------ ------------
  Total liabilities and
   stockholders' equity           $ 4,835      $ 4,866      $ 4,855
                                ============ ============ ============



                            NCR CORPORATION
            CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                              (Unaudited)
                             (in millions)

                                   For the Periods Ended September 30
                                   -----------------------------------
                                     Three Months       Nine Months
                                   ----------------- -----------------
                                     2002     2001     2002     2001
                                   -------- -------- -------- --------
Operating Activities
 Net income (loss)                 $    41  $    (6) $  (277) $   146

 Adjustments to reconcile net
  income (loss) to cash (used in)
  provided by operating activities
    Depreciation and amortization       83      107      245      317
    Deferred income taxes               10      (13)       3       (3)
    Income tax adjustment                -        -        -     (138)
    Goodwill impairment                  -        -      348        -
    Other adjustments to
     income (loss), net                 (2)      (5)      18       (8)
    Changes in assets
     and liabilities
      Receivables                      (66)      (4)     (82)     291
      Inventories                      (15)      (3)     (31)     (23)
      Current payables                 (38)      43       (9)    (161)
      Customer deposits and
       deferred service revenue        (20)     (32)      39       (4)
      Employee severance
       and pension                     (37)     (81)    (114)    (212)
      Other assets and liabilities       7       19      (37)    (106)
                                   -------- -------- -------- --------
Net cash (used in) provided by
 operating activities                  (37)      25      103       99

Investing Activities
  Short-term investments, net            -        8        1       (9)
  Net expenditures and proceeds
   for service parts                   (32)     (40)     (84)    (102)
  Expenditures for property,
   plant and equipment                 (22)     (24)     (66)    (113)
  Proceeds from sales of
   property, plant and equipment         2       18       13       26
  Business acquisitions,
   investments and divestitures          -        -        -       (3)
  Other investing activities           (13)     (27)     (33)     (45)
                                   -------- -------- -------- --------
Net cash (used in)
 investing activities                  (65)     (65)    (169)    (246)

Financing Activities
  Purchase of Company common stock     (22)     (16)     (47)     (50)
  Short-term borrowings, net            10        5     (116)      39
  Long-term debt, net                    -       (1)     296        -
  Other financing activities             6       13       48       84
                                   -------- -------- -------- --------
Net cash (used in) provided by
 financing activities                   (6)       1      181       73

Effect of exchange rate changes
 on cash and cash equivalents            -        4       11       (8)
                                   -------- -------- -------- --------
(Decrease) increase in
  cash and cash equivalents           (108)     (35)     126      (82)
Cash and cash equivalents
 at beginning of period                569      300      335      347
                                   -------- -------- -------- --------
Cash and cash equivalents
 at end of period                  $   461  $   265  $   461  $   265
                                   ======== ======== ======== ========

NCR Corporation

CONTACT:          NCR Corporation
                  For media information:
                  John Hourigan, 937/445-2078
                  john.hourigan@ncr.com
                  or
                  For investor information:
                  Gregg Swearingen, 937/445-4700
                  gregg.swearingen@ncr.com

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