Press Release

NCR Reports Second-Quarter Results; Data Warehousing posts strong operating performance

July 25, 2002 at 8:50 AM EDT
DAYTON, Ohio, Jul 25, 2002 (BUSINESS WIRE) -- NCR Corporation (NYSE:NCR) today reported that revenue for the quarter ended June 30, 2002, was $1.38 billion, an 8 percent decline from the $1.50 billion reported in the second quarter of 2001. On a local-currency basis, revenue decreased 9 percent.

Net income for the second quarter was $32 million, or $0.32 per diluted share. In the year-ago period, NCR reported net income and earnings per diluted share of $35 million and $0.35, respectively, which included special items and reflected amortization of goodwill. Excluding goodwill amortization and special items, second-quarter 2001 net income and earnings per diluted share would have been $53 million or $0.53 per diluted share.

    Among second-quarter 2002 results:
    --  Data Warehousing solution revenue was flat for the quarter.
        Including customer service maintenance, revenue increased 3
        percent over the second quarter of 2001, which contributed to
        record Data Warehousing operating income.
    --  Financial Self Service solution revenue declined 2 percent
        from last year's second quarter, despite strong double-digit
        growth in the Asia-Pacific region. Operating margins improved
        from the first quarter, though down against a strong
        prior-year period.
    --  Retail Store Automation solution revenue declined 22 percent,
        in line with expectations, and improved significantly from the
        first quarter of 2002, leading to operating margin
        improvement.
    --  Free cash flow improved approximately $40 million year over
        year.
"In light of the current economic environment, I am pleased with NCR's second-quarter Data Warehousing results. We continued to gain market share as companies around the world make strategic investments in our leading-edge data warehousing technology. As a result, Teradata(R) data warehousing made a significant contribution to our operating results, delivering solid revenue performance and strong operating income growth. This achievement was impressive given the extremely difficult capital spending environment that is clearly having an impact, particularly on our Retail Store Automation and Customer Service businesses," said NCR Chairman and Chief Executive Officer (CEO) Lars Nyberg.

"We have not seen signs of improved capital spending. As a result, visibility into the coming quarters remains limited. However, we continue to expect Data Warehousing to achieve meaningful operating profit, and Financial Self Service and Retail Store Automation to drive sequential revenue and operating margin improvement throughout the balance of the year," concluded Nyberg.

    Revenue
Compared to the second quarter of 2001, Data Warehousing solution revenue was flat at $255 million. Financial Self Service solution revenue decreased 2 percent, or 5 percent when adjusted for foreign currency fluctuations. Retail Store Automation solution revenue was down 22 percent, in line with guidance. Systemedia revenue was up 6 percent, while Payment & Imaging solution and Other solution revenues were down 24 percent and 41 percent, respectively.

    Gross Margin
Total gross margin for NCR products and services was 29.1 percent, down 1.8 percentage points from the second quarter of 2001. Product gross margin increased 0.9 points to 36.9 percent of product revenue, while services gross margin declined 4.7 points to 20.7 percent of services revenue.

    Expenses
Total expenses in the second quarter were $350 million. Reported expenses for the second quarter of 2001 were $404 million. Excluding special items and goodwill amortization, expenses were down 10 percent from the second quarter of 2001, due to NCR's successful expense reduction program. Research and development expense for the quarter was $61 million, or 4.4 percent of revenue, versus $77 million, or 5.1 percent of revenue, in the year-ago period. This reduction in research and development expense reflects actions taken throughout 2001, including the consolidation of research and development centers.

    Operating and Net Income
Operating income for the quarter was $51 million. In the second quarter of 2001, reported operating income was $59 million. Excluding special items and goodwill amortization, operating income for the second quarter of 2001 was $77 million. Other expense in the second quarter of 2002 was $6 million, the same as reported in the year-ago quarter.

Second quarter net income was $32 million, or $0.32 per diluted share. In the year-ago period, including special items and goodwill amortization, net income and earnings per diluted share were $35 million and $0.35, respectively. Excluding special items and goodwill amortization, 2001 second-quarter net income and earnings per diluted share were $53 million and $0.53, respectively.

The special item that was included in the results for the second quarter of 2001 was a $2 million acquisition-related integration charge. Goodwill amortization expense, net of tax, included in the second quarter of 2001 totaled $16 million.

In accordance with the adoption of Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" (SFAS 142), and previously discussed in the company's 2002 first-quarter earnings release, NCR has employed the transitional goodwill impairment test to assess impairment of its goodwill assets. As a result, the company recorded a non-cash, net-of-tax goodwill impairment charge of $348 million as a cumulative effect of accounting change retroactive to January 1, 2002. This charge principally relates to goodwill associated with our Other business segment, which includes the 4Front acquisition. In addition, impairment of goodwill related to acquisitions within the Retail Store Automation and Systemedia business segments is included in the charge reflected in NCR's year-to-date financial statements.

The effective tax rate for the quarter was 30 percent. The weighted average number of shares outstanding on a fully diluted basis increased to 100.5 million in the second quarter from 100.3 million a year ago.

    Balance Sheet
NCR ended the second quarter with $569 million in cash and short-term investments, up from $379 million on March 31, 2002. As of June 30, 2002, NCR had short-term and long-term debt of $318 million, up from $114 million at the end of the first quarter of 2002. In June of 2002, the company privately issued $300 million of senior unsecured notes, due in 2009. The proceeds from the issuance were used to repay the company's then-existing short-term debt with the remainder available for general corporate purposes.

    Outlook
During the second half of 2002, NCR expects year-over-year revenue and profit improvement in its Data Warehousing business but anticipates that the effects of the difficult capital spending environment on its other businesses will offset those gains. For the full year, NCR expects total revenue to decline 5 percent. Data Warehousing solution revenue is still expected to be up 10 percent, with Financial Self Service and Retail Store Automation solution revenues down 0-5 percent and 5-10 percent, respectively. Systemedia revenue is expected to be up 0-5 percent year over year. Payment and Imaging solution revenue is expected to be down 20 percent due in part to the sale of NCR's item-processing outsourcing business. Other solution revenue is expected to decline 35 percent. Given the effects of adverse market conditions on NCR's businesses, we are targeting operating income for the year in the $250-$300 million range, which would result in earnings per diluted share in the $1.60-$2.00 range.

For the third quarter of 2002, revenue for NCR is expected to decline 0-5 percent year over year. Data Warehousing solution revenue is expected to be up 10-20 percent from the third quarter of 2001, while Financial Self Service and Retail Store Automation solution revenues are expected to be down 0-5 percent and 5-10 percent, respectively. Systemedia revenue is expected to be up 0-5 percent with Payment and Imaging solution and Other solution revenues declining 25-30 percent each. Third-quarter operating income is expected to be $50-$65 million with earnings per share in the $0.30-$0.40 range.

    About NCR Corporation
NCR Corporation (NYSE:NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata data warehouses and IT services provide Relationship Technology(TM) solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 30,400 people worldwide.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

    Other Information
NCR Chairman and CEO Lars Nyberg and Senior Vice President and Chief Financial Officer Earl Shanks will discuss the company's financial performance during a conference call today at 10:00 a.m. (ET). Live access to the conference call, as well as a replay, is available from NCR's web site at http://investor.ncr.com/.

In accordance with the adoption of Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" (SFAS 142), NCR discontinued amortization of goodwill as of January 1, 2002. Operating segment results for 2001 reflecting the SFAS 142 accounting change are available on NCR's web site at www.ncr.com.

    Note to Investors
This news release contains forward-looking statements, including statements as to anticipated or expected results, beliefs, opinions and future financial performance, within the meaning of Section 21E of the Securities and Exchange Act of 1934. Forward-looking statements include projections of revenue, profit growth and other financial items, future economic performance and statements concerning analysts' earnings estimates, among other things. These forward-looking statements are based on current expectations and assumptions and involve risks and uncertainties that could cause NCR's actual results to differ materially.

In addition to the factors discussed in this release, other risks and uncertainties include: the duration and intensity of the economic recession and its impact on the markets in general or on our ability to meet our commitments to customers, the ability of our suppliers to meet their commitments to us, or the timing of purchases (including upgrades to existing data warehousing solutions and retail point-of-service solutions) by our current and potential customers, and other general economic and business conditions; the timely development, production or acquisition, and market acceptance of new and existing products and services (such as self-checkout and electronic shelf-labeling technologies, ATM outsourcing and enterprise data warehousing), including our ability to accelerate market acceptance of new products and services; shifts in market demands, such as a possible shift toward industry-standard "open" platforms for data warehousing solutions; continued competitive factors and pricing pressures and their impact on our ability to improve gross margins and profitability, especially in our more mature offerings such as Retail Store Automation and Financial Self Service solutions; short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our solution offerings, particularly data warehousing technologies; tax rates; ability to execute our business plan; turnover of workforce and the ability to attract and retain skilled employees, especially in light of recent cost-control measures taken by us; availability and successful exploitation of new acquisition and alliance opportunities; and continued efforts to establish and maintain best-in-class internal information technology and control systems; and other factors detailed from time to time in the company's Securities and Exchange Commission reports and the company's annual reports to stockholders. The company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

                            NCR CORPORATION
            CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                              (Unaudited)
                (in millions, except per share amounts)
                                    For the Periods Ended June 30
                                    -----------------------------
                                   Three Months         Six Months
                                   ------------         ----------
                                  2002      2001      2002      2001
                                --------  --------  --------  --------
Revenue
Products                        $   710   $   774   $ 1,322   $ 1,464
Services                            670       725     1,305     1,411
                                --------  --------  --------  --------
Total revenue                     1,380     1,499     2,627     2,875
Cost of products                    448       495       848       937
Cost of services                    531       541     1,028     1,065
                                --------  --------  --------  --------
Total gross margin                  401       463       751       873
 % of revenue                     29.1%     30.9%     28.6%     30.4%
Selling, general and
 administrative expenses            289       327       574       680
Research and development expenses    61        77       117       153
                                --------  --------  --------  --------
Income from operations               51        59        60        40
 % of revenue                      3.7%      3.9%      2.3%      1.4%
Interest and other expense, net       6         6         9        13
                                --------  --------  --------  --------
Income before income taxes
 and cumulative effect
 of accounting change                45        53        51        27
 % of revenue                      3.3%      3.5%      1.9%      0.9%
Income tax expense (benefit)         13        18        15      (129)
                                --------  --------  --------  --------
Income before cumulative effect
 of accounting change                32        35        36       156
Cumulative effect of
 accounting change, net of tax        -         -      (348)       (4)
                                --------  --------  --------  --------
Net income (loss)               $    32   $    35   $  (312)  $   152
 % of revenue                      2.3%      2.3%    (11.9%)     5.3%
                                ========  ========  ========  ========
Net income (loss) per common share
  Basic before cumulative effect
   of accounting change         $  0.32   $  0.36   $  0.36   $  1.62
  Cumulative effect of
   accounting change                  -         -     (3.54)    (0.04)
                                --------  --------  --------  --------
  Basic                         $  0.32   $  0.36   $ (3.18)  $  1.58
                                ========  ========  ========  ========
  Diluted before cumulative
   effect of accounting change  $  0.32   $  0.35   $  0.35   $  1.57
  Cumulative effect of
   accounting change                  -         -     (3.45)    (0.04)
                                --------  --------  --------  --------
  Diluted                       $  0.32   $  0.35   $ (3.10)  $  1.53
                                ========  ========  ========  ========
Weighted average common shares
 outstanding
  Basic                            98.4      96.7      98.2      96.2
  Diluted                         100.5     100.3     100.6      99.8
2002 - Reported six-month results include the after-tax, cumulative
effect of adopting SFAS 142 ($348 million).
2001 - Reported six-month results include the effect of goodwill
amortization ($37 million; $19 million in Q2); excluding the effect of
goodwill amortization, operating income, net income and earnings per
diluted share would have been $72 million ($75 million in Q2), $184
million ($51 million in Q2) and $1.85 ($0.51 in Q2), respectively.
Special items represent the before-tax provision for loans and
receivables with Credit Card Center ($40 million) and integration
charges related to acquisitions ($4 million; $2 million in Q2); the
tax benefit from the resolution of international income tax issues
($138 million); and the after-tax, cumulative effect of adopting SFAS
133 ($4 million).
                            NCR CORPORATION
      IMPACT OF SIGNIFICANT SPECIAL ITEMS & GOODWILL AMORTIZATION
                              (Unaudited)
                (in millions, except per share amounts)
                                    For the Periods Ended June 30
                                    -----------------------------
                                   Three Months         Six Months
                                   ------------         ----------
                                  2002      2001      2002      2001
                                --------  --------  --------  --------
Revenue                         $ 1,380   $ 1,499   $ 2,627   $ 2,875
Gross margin - base business        401       465       751       876
 % of Revenue                     29.1%     31.0%     28.6%     30.5%
Special items                         -        (2)        -        (3)
                                --------  --------  --------  --------
Reported gross margin               401       463       751       873
 % of Revenue                     29.1%     30.9%     28.6%     30.4%
Expenses - base business            350       388       691       761
 % of Revenue                     25.4%     25.9%     26.3%     26.5%
Goodwill amortization                 -        16         -        32
Special items                         -         -         -        40
                                --------  --------  --------  --------
Reported expenses                   350       404       691       833
 % of Revenue                     25.4%     27.0%     26.3%     29.0%
Income from operations
 - base business                     51        77        60       115
Goodwill amortization                 -       (16)        -       (32)
Special items                         -        (2)        -       (43)
                                --------  --------  --------  --------
Reported income from operations      51        59        60        40
Other expense,
 net - base business                  6         3         9         7
Goodwill amortization                 -         3         -         5
Special items                         -         -         -         1
                                --------  --------  --------  --------
Reported other expense                6         6         9        13
Income before income taxes
 - base business                     45        74        51       108
Special items and
 goodwill amortization                -       (21)        -       (81)
                                --------  --------  --------  --------
Reported income before
 income taxes a   234       (47)
Cash and cash equivalents
 at beginning of period             378       305       335       347
                                --------  --------  --------  --------
Cash and cash equivalents
 at end of period               $   569   $   300   $   569   $   300
                                ========  ========  ========  ========
CONTACT:          NCR Corporation
                  For media information:
                  John Hourigan, 937/445-2078
                  john.hourigan@ncr.com
                  or
                  For investor information:
                  Gregg Swearingen, 937/445-4700
                  gregg.swearingen@ncr.com

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