This new NCR technology will offer QNB customers unmatched self-service experience beyond traditional banking hours
The launch of NCR’s advanced software is part of QNB’s ongoing efforts to find creative solutions to exceed the expectations of its valued customers. The Interactive Teller offers additional services than can be conducted on an ATM or other self-service devices. For instance, customers can perform secure transactions without using a traditional ATM card, and, like branch tellers, remote tellers can provide customers access to cash withdrawal and deposits from their accounts in amounts over the standard ATM daily cash withdrawal limits.
“The NCR Interactive Teller is a strategic investment for QNB, as it
cost-effectively delivers a new face-to-face branch teller experience to
our customers via the Interactive Teller, anywhere, anytime,” said
In addition to Cheque deposit and encashment, the Interactive Teller allows QNB customers with adequate privacy and security to execute transactions using private touchscreens via secured video and voice communication sessions, which can be recorded for quality purposes. Customers can have private conversations by using the handset on the Interactive Teller or by simply plugging in their own personal headset.
“The Interactive Teller enables the migration of routine, expensive
transactions from the teller counter at the branch to the ATM channel,
giving financial institutions the combined benefits of personalized
services, lower processing costs, faster transacting and smaller
footprint branches,” said George Flouros, NCR, vice president for
The Interactive Teller allows QNB customers to execute all branch banking services, such as cash withdrawals above the daily limit than a standard ATM, cash deposits, Cheque deposit, Cheque encashment, credit card payments, money transfers, and others. The services will now be available beyond the traditional branch banking hours.
As the biggest bank in
About
NCR is headquartered in
Web site: www.ncr.com
Twitter: @NCRCorporation
View source version on businesswire.com: http://www.businesswire.com/news/home/20160216005933/en/
Source:
NCR Corporation
Rakesh Aulaya, 912-261-954-583
rakesh.aulaya@ncr.com