NCR software enables ‘convenience banking’ at Gibraltar International
Bank
GIBRALTAR--(BUSINESS WIRE)--Jun. 17, 2015--
NCR
Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, announced today that Gibraltar
International Bank has chosen NCR and local channel partner BSG
Computer Systems to deliver the latest NCR intelligent deposit ATMs
and NCR software solutions. The NCR solutions are expected to increase
transactions through the more convenient ATM channel, available 24/7 in
a range of locations in Gibraltar. This transition will improve customer
experience by freeing bank staff to interact with customers on other
high-value banking services.
Gibraltar International Bank chose NCR
SelfServ™ 34 ATMs that feature innovative software solutions, such
as NCR Solidcore™ Suite for APTRA™ security software and the latest
Windows 7 ATM operating system. NCR APTRA software on the SelfServ 34
also enables a wide range of transactions, such as mixed cash and cheque
deposit.
“The launch of Gibraltar International Bank earlier this year provided
an opportunity for customers in Gibraltar to benefit from new and
improved banking services,” said Lawrence Podesta, CEO at Gibraltar
International Bank, “Technology and consulting services from NCR and BSG
have allowed us to disrupt existing banking models in Gibraltar by
transitioning routine banking transactions from tellers to self-service
ATMs. This means that our bank staff will be more available to interact
face-to-face with customers on high value banking services, such as
mortgages.”
Gibraltar International Bank customers can be reassured that they are in
safe hands, as NCR SelfServ ATMs with Solidcore Suite for APTRA are
designed to defend against known and unknown malware and fraud attacks
on the ATM. This multi-layered approach to ATM security includes logical
and physical solutions. For example, Solidcore Suite for APTRA protects
against the execution of unauthorized code on ATM networks. NCR Skimming
Protection Solution (SPS) also protects cardholder data from card
skimming attacks by detecting and jamming the signal of fraudulent
skimming devices, as well as notifying the bank in real-time. This
increases the likelihood of prosecuting fraudsters.
"Consumer demand for convenient banking services, provided when and
where they want them, is driving the transformation of the banking
industry," said Rachel Nash, Director Financial Services at NCR U.K.
"New challenger banks, such as Gibraltar International Bank, are often
more agile and able to take advantage of new innovation in software and
hardware to better compete and, in this case, launch themselves
effectively into new markets. We are thrilled that they have chosen NCR
technology to achieve this."
BSG Computer Systems, NCR’s Interact channel partner for the region, was
responsible for the deployment at Gibraltar International Bank. BSG
offers the entire NCR financial services portfolio, as well as providing
services for all NCR solutions they deploy.
“Gibraltar International Bank recognises that great customer service
comes from their employees having more time to spend with customers
face-to-face,” said Mike Edinburgh, managing director at BSG, “By
transitioning basic transactions that customers would historically queue
for at the teller to self-service ATMs the bank will improve the
customer experience and thereby loyalty. Our long-standing relationship
with NCR and its innovative, proven solutions enabled this. BSG has also
benefited from even greater engagement and training as we recently
joined the NCR Interact channel partner programme.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 550 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries. The company encourages investors
to visit its web site which is updated regularly with financial and
other important information about NCR.
Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
View source version on businesswire.com: http://www.businesswire.com/news/home/20150617005084/en/
Source: NCR Corporation
UK Media Contact
NCR Public Relations
Andy Phillips,
+442077258248
andy.phillips@ncr.com