Mobile Shopper launch at Madison, WI, store continues Woodman’s
century-long history of innovative customer service
MADISON, Wis.--(BUSINESS WIRE)--Jan. 11, 2013--
Woodman’s Food Markets continues its century-long tradition of
exceptional customer service and shopping innovation with the launch of
Mobile Shopper powered by NCR
Corporation (NYSE:NCR) at Woodman’s Gammon Road location in Madison,
WI.
With Mobile Shopper, Woodman’s shoppers can save time and make shopping
easier by using their own iPhones to scan items in the aisles as they
shop. Shoppers can use the app to create virtual shopping lists before
going to the store, further increasing the speed, efficiency and ease of
their shopping trips. NCR designs and implements the technology to
reflect the brand of the store using it.
To checkout, shoppers go to the Woodman’s self-checkout (SCO) stations
and scan a QR code on their phones to transfer their mobile shopping
information to the SCO. The SCO station confirms the weight of the items
scanned with the phone against the items being bagged at the SCO
station. Attendants can help customers reconcile any discrepancies the
system identifies and answer any other questions they may have. Produce,
other non-barcoded items and impulse items can also be added at the self
checkout
Shoppers then pay with their preferred method of payment and can quickly
be on their way. The store features free WIFI throughout so shoppers do
not have to use their own data plan while using the Mobile Shopper app.
NCR’s Mobile Shopper solution went live in Woodman’s Gammon Road
location, on January 7th. The store began publicizing the new shopping
feature to store shoppers with in-store signage in early December. The
signs explain how mobile scanning works and provide shoppers a QR code
to direct them to Apple’s App Store to download the free
Woodman’s-branded app.
”NCR brings unique and powerful technology that helps Woodman’s achieve
our goals of customer service and convenience,” said Chad Greenwald at
Woodman’s. “We’re excited about launching this Mobile Shopper solution
with NCR and look forward to delighting our customers with this new,
high-tech shopping and check-out option.”
“With this launch, Woodman’s is moving toward making the shopping
experience faster and more convenient for their shoppers,” said Chris
Lybeer, vice president and general manager of retail marketing and
mobile solutions at NCR. “Launching mobile checkout takes Woodman’s to
the forefront of the 21st Century and creates additional
opportunities in the future for Woodman’s to interact with their
customers in real time during the shopping experience.”
Following deployment at the Madison location, Woodman’s will explore
deploying Mobile Shopper at its other 13 stores in Wisconsin and
Illinois.
NCR will be offering demonstrations of the NCR Mobile Shopper technology
at the National Retail Federation Big Show January 14 and 15 at the
Jacob K. Javits Convention Center in New York. Please visit the NCR
booth, # 2007, during the show for more information and a demonstration.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, hospitality, gaming,
public sector, telecom carrier and equipment organizations in more than
100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia. NCR is a trademark of NCR
Corporation in the United States and other countries.
Follow us on Twitter: @NCRCorporation and @careersatncr
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NCR is a trademark of NCR Corporation in the United States and other
countries.
About Woodman’s Food Markets
An employee owned corporation, Woodman’s Markets are a fresh change from
the super box multi-product stores. Currently, shoppers access Woodman’s
stores all the way from Green Bay, WI to the Chicagoland suburbs of
Illinois. Woodman’s offers huge variety and much lower prices than these
other grocery stores and super box operators. In addition to grocery
items, Woodman’s stores also feature huge, extremely well-stocked liquor
stores, discount gas stations, oil change centers and car washes. This
makes Woodman’s a convenient one-stop, grocery-shopping destination.
Established in 1919, Woodman’s has grown steadily over the years through
word of mouth, exceptional customer service, huge varieties of products,
and extremely competitive pricing. You can fill a shopping cart with
more at Woodman’s and spend much less than you will at any other grocery
store or super box store.
Follow us on Twitter: @WoodmansApp @WoodmansTalk
Like
us on Facebook: http://www.facebook.com/WoodmansFood
Watch
us on YouTube: www.youtube.com/WoodmansFood
Source: NCR Corporation
NCR Corporation
Mark Scott, 678-808-7721
Cell: 404-431-8733
Mark.Scott@ncr.com