NCR Express Key, highlighted at show, facilitates the growing shift to mobile check-in at premier hotel technology conference

DULUTH, Ga.--(BUSINESS WIRE)--Jun. 25, 2012-- Today’s travelers want more convenience and better customer service throughout their journey. At HITEC 2012, NCR Corporation (NYSE: NCR), the leading global provider of self-service travel solutions, will showcase how technology can help meet these new, higher demands for service, connectivity and convenience before and after guests reach their destination.

Taking center stage at NCR's HITEC booth, No. 424, will be NCR Express Key, part of an advanced check-in solution that optimizes the mobile experience by letting guests who have checked in online or via a mobile device collect their room key without waiting at the front desk. (Photo: Business Wire)

Taking center stage at HITEC will be NCR Express Key, part of an advanced check-in solution that optimizes the mobile experience by letting guests who have checked in online or via a mobile device collect their room key without waiting at the front desk.

The compact, self-service key dispensing device can be placed virtually anywhere throughout a hotel – alleviating congestion at the registration desk and accommodating guests who have lost their keys, left keys in their rooms or arrive at their rooms to find that keys will not work.

A recent consumer survey for NCR conducted by Opinion Research Corporation (ORC) found that:

- 76% said being able to check in to a hotel ahead of time via a mobile device or online would minimize potential frustration

- 41% would be more likely to select a hotel that offers the convenience of advanced check-in via web or mobile device over one that does not

- 57% indicated they would check in online or via mobile.

These statistics highlight the value NCR Express Key can bring hotel operators in meeting their customers’ desires for fast, efficient service.

“The increasingly mobile-enabled traveller wants a seamless experience from departure to arrival,” said NCR Vice President of Travel Sales Tony Fernandez, who will be available at NCR’s HITEC booth for interviews. “NCR is partnering with hotel operators, delivering solutions that drive efficiency and loyalty by empowering guests to interact how and when they choose.”

NCR will also showcase a variety of other solutions to improve the guest experience from check-in to check-out, including;

• NCR Advanced Check-in, a complete hotel hardware and software check-in solution that optimizes the mobile experience and includes NCR Express Key;
• NCR RealPOS 70XRT, a powerful point-of-sale (POS) system ideal for hotel retail operations;
• NCR Digital Signage and Wayfinding solutions to help guests easily navigate large properties and quickly locate hotel amenities; and
• NCR Total Premise services, a single partner to provide comprehensive management and operational support for a hotel’s IT infrastructure

HITEC 2012 will be held at the Baltimore Convention Center. The show floor will be open June 26, 27 and 28. NCR will be located in booth #424 at the show.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, entertainment, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia. NCR is a trademark of NCR Corporation in the United States and other countries.

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NCR is a trademark of NCR Corporation in the United States and other countries.

Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50321385&lang=en

Source: NCR Corporation

NCR Corporation
Mark Scott, 678-808-7721 (ph)
404-431-8733 (cell)
Mark.Scott@ncr.com