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Cover Page - USD ($) shares in Millions, $ in Billions	12 Months Ended
Cover Page - USD ($) shares in Millions, $ in Billions	Dec. 31, 2019	Feb. 14, 2020
Cover page.
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2019
Entity File Number	001-00395
Entity Registrant Name	NCR CORPORATION
Entity Incorporation, State or Country Code	MD
Entity Tax Identification Number	31-0387920
Entity Address, Address Line One	864 Spring Street NW
Entity Address, City or Town	Atlanta
Entity Address, State or Province	GA
Entity Address, Postal Zip Code	30308
City Area Code	937
Local Phone Number	445-5000
Title of 12(b) Security	Common Stock, par value $0.01 per share
Trading Symbol	NCR
Security Exchange Name	NYSE
Entity Well-known Seasoned Issuer	Yes
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Public Float	$ 3.7
Entity Common Stock, Shares Outstanding		128.7
Entity Central Index Key	0000070866
Current Fiscal Year End Date	--12-31
Document Transition Report	false
Document Fiscal Year Focus	2019
Document Fiscal Period Focus	FY
Amendment Flag	false

Consolidated Statements of Operations - USD ($) shares in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Total revenue	$ 6,915,000,000	$ 6,405,000,000	$ 6,516,000,000
Selling, general and administrative expenses	(1,051,000,000)	(1,005,000,000)	(923,000,000)
Research and development expenses	(259,000,000)	(252,000,000)	(241,000,000)
Asset Impairment Charges	0	227,000,000	0
Restructuring-related charges	4,000,000	50,000,000
Total operating expenses	6,304,000,000	6,214,000,000	5,825,000,000
Income from operations	611,000,000	191,000,000	691,000,000
Interest expense	(197,000,000)	(168,000,000)	(163,000,000)
Other income (expense), net	(73,000,000)	16,000,000	(46,000,000)
Income (loss) from continuing operations before income taxes	341,000,000	39,000,000	482,000,000
Income tax expense (benefit)	(273,000,000)	73,000,000	242,000,000
Income (loss) from continuing operations	614,000,000	(34,000,000)	240,000,000
Loss (income) from discontinued operations	(50,000,000)	(52,000,000)	(5,000,000)
Net income (loss)	564,000,000	(86,000,000)	235,000,000
Net income attributable to noncontrolling interests	0	(2,000,000)	(3,000,000)
Net income (loss) attributable to NCR	564,000,000	(88,000,000)	232,000,000
Amounts attributable to NCR common stockholders:
Income (loss) from continuing operations	614,000,000	(36,000,000)	237,000,000
Series A convertible preferred stock dividends	(110,000,000)	(49,000,000)	(109,000,000)
Income (loss) from continuing operations attributable to common stockholders	504,000,000	(85,000,000)	128,000,000
Loss (income) from discontinued operations	(50,000,000)	(52,000,000)	(5,000,000)
Net income (loss) attributable to NCR common stockholders	$ 454,000,000	$ (137,000,000)	$ 123,000,000
Income (loss) per share attributable to NCR common stockholders:
Basic (in dollars per share)	$ 4.13	$ (0.72)	$ 1.05
Diluted (in dollars per share)	3.71	(0.72)	1.01
Net income (loss) per common share
Basic (in dollars per share)	3.72	(1.16)	1.01
Diluted (in dollars per share)	$ 3.36	$ (1.16)	$ 0.97
Weighted average common shares outstanding
Basic (in shares)	122.1	118.4	121.9
Weighted Average Limited Partnership Units Outstanding, Diluted	145.2	118.4	127.0
Diluted (net income)	145.2	118.4	127.0
Product [Member]
Total revenue	$ 2,681,000,000	$ 2,341,000,000	$ 2,579,000,000
Cost of products	2,146,000,000	1,988,000,000	2,021,000,000
Service [Member]
Total revenue	4,234,000,000	4,064,000,000	3,937,000,000
Cost of products	$ 2,848,000,000	$ 2,742,000,000	$ 2,640,000,000

Consolidated Statements of Comprehensive Income - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Net income (loss)	$ 564	$ (86)	$ 235
Currency translation adjustments
Currency translation adjustments	(29)	(53)	39
Derivatives
Unrealized gain (loss) on derivatives	6	11	(16)
Gains on derivatives arising during the period	(8)	(7)	(1)
Less income tax benefit (expense)	1	(1)	3
Employee benefit plans
New prior service benefit (cost)	0	(4)	0
Amortization of prior service cost	(6)	(9)	(11)
Net (loss) gain arising during the period	12	12	(13)
Amortization of actuarial (loss) gain	(3)	0	(2)
Less income tax benefit (expense)	1	1	5
Other comprehensive income (loss)	(26)	(50)	4
Total comprehensive income (loss)	538	(136)	239
Less comprehensive income attributable to noncontrolling interests:
Net income	0	2	3
Currency translation adjustments	(3)	(2)	(2)
Amounts attributable to noncontrolling interests	(3)	0	1
Comprehensive income (loss) attributable to NCR common stockholders	$ 541	$ (136)	$ 238

Consolidated Balance Sheets - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Assets
Cash and cash equivalents	$ 509	$ 464
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents	516	476
Accounts receivable, net	1,490	1,356
Inventories	784	806
Other current assets	361	397
Total current assets	3,144	3,023
Property, plant and equipment, net	413	359
Goodwill	2,832	2,692
Intangibles, net	607	595
Operating Lease, Right-of-Use Asset	391	0
Prepaid pension cost	178	140
Deferred income taxes	821	448
Other assets	601	504
Total assets	8,987	7,761
Liabilities and stockholders’ equity
Short-term borrowings	282	185
Accounts payable	840	897
Payroll and benefits liabilities	308	238
Deferred service revenue and customer deposits	502	461
Other current liabilities	606	501
Total current liabilities	2,538	2,282
Long-term debt	3,277	2,980
Pension and indemnity plan liabilities	858	759
Postretirement and postemployment benefits liabilities	111	118
Income tax accruals	92	91
Operating Lease, Liability, Noncurrent	369	0
Other liabilities	240	259
Total liabilities	7,485	6,489
Commitments and Contingencies (Note 11)
Redeemable noncontrolling interest	0	14
Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.9 and 0.8 shares issued and outstanding as of December 31, 2018 and December 31, 2017, respectively; redemption amount and liquidation preference of $871 and $825 as of December 31, 2018 and December 31, 2017, respectively	395	859
Stockholders’ equity
Preferred stock: par value $0.01 per share, 100.0 shares authorized, no shares issued and outstanding as of December 31, 2019 and 2018, respectively	0	0
Common stock: par value $0.01 per share, 500.0 shares authorized, 127.7 and 118.7 shares issued and outstanding as of December 31, 2019 and 2018, respectively	1	1
Paid-in capital	312	34
Retained earnings	1,060	606
Accumulated other comprehensive loss	(269)	(246)
Total NCR stockholders’ equity	1,104	395
Noncontrolling interests in subsidiaries	3	4
Total stockholders’ equity	1,107	399
Total liabilities and stockholders’ equity	$ 8,987	$ 7,761

Consolidated Balance Sheets Parenthetical - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Series A preferred shares, par value	$ 0.01	$ 0.01
Series A preferred shares, shares authorized	0	0
Temporary Equity, Aggregate Amount of Redemption Requirement	$ 399.0	$ 870.0
Temporary Equity, Liquidation Preference	$ 399.0	$ 870.0
Series A preferred shares, shares issued	400,000	900,000
Series A preferred shares, shares outstanding	400,000	900,000
Stockholders' Equity:
Preferred Stock, par value	$ 0.01	$ 0.01
Preferred Stock shares authorized	100,000,000	100,000,000
Preferred Stock shares issued	0	0
Preferred Stock shares outstanding	0	0
Common Stock par value	$ 0.01	$ 0.01
Common Stock shares authorized	500,000,000	500,000,000
Common Stock shares issued	127,700,000	118,000,000
Common Stock, Shares, Outstanding	127,700,000	118,000,000

Consolidated Statements of Cash Flows - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Operating activities
Net income (loss)	$ 564	$ (86)	$ 235
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Loss from discontinued operations	50	52	5
Depreciation and amortization	333	330	354
Stock-based compensation expense	107	72	77
Deferred income taxes	(355)	14	173
Gain on sale of property, plant and equipment and other assets	(6)	(2)	(3)
Goodwill and Long-Lived Intangible Asset Impairment	2	239	1
Changes in assets and liabilities:
Receivables	(144)	(155)	29
Inventories	5	(70)	(68)
Current payables and accrued expenses	(20)	198	(78)
Deferred service revenue and customer deposits	31	(13)	10
Employee benefit plans	59	(60)	(4)
Other assets and liabilities	2	53	21
Net Cash Provided by (Used in) Operating Activities	628	572	752
Investing activities
Expenditures for property, plant and equipment	(91)	(143)	(128)
Proceeds from Sale of property, plant, and equipment	11	3	6
Additions to capitalized software	(238)	(170)	(166)
Business acquisitions, net	(203)	(206)	(8)
Net change in funds held for clients - investing	(15)	0	0
Other investing activities, net	9	(4)	6
Net Cash Provided by (Used in) Investing Activities	(527)	(520)	(290)
Financing activities
Short term borrowings, net	0	(1)	(4)
Payments on term credit facilities	(761)	(51)	(61)
Payments on revolving credit facilities	(3,216)	(2,233)	(1,940)
Repayments of Unsecured Debt	900	0	0
Proceeds from Issuance of Secured Debt	750	0	0
Borrowings on revolving credit facilities	3,535	2,453	1,940
Proceeds from Issuance of Unsecured Debt	1,000	0	0
Debt issuance costs	(32)	0	0
Repurchase of Series A Convertible Preferred Stock	302	0	0
Repurchase of company common stock	(96)	(210)	(350)
Tax withholding payments on behalf of employees	(29)	(36)	(31)
Proceeds from employee stock plans	16	20	15
Increase (Decrease) in Client Funds Held	(15)	0	0
Payments for Repurchase of Redeemable Noncontrolling Interest	(3)	0	0
Other financing activities	(8)	0	(3)
Net Cash Provided by (Used in) Financing Activities	(31)	(58)	(434)
Cash flows from discontinued operations
Net cash used in discontinued operations operating activities	(24)	(36)	(8)
Effect of Exchange Rate changes on cash and cash equivalents	(6)	(25)	16
Decrease in cash, cash equivalents, and restricted cash	40	(67)	36
Cash, Cash Equivalents, Restricted Cash and Restricted Cash at beginning of period	476	543	507
Cash, Cash Equivalents, Restricted Cash and Restricted Cash at end of period	516	476	543
Cash and Cash Equivalents, at Carrying Value	509	464	537
Restricted Cash	7	12	6
Cash, Cash Equivalents, Restricted Cash and Restricted Cash at end of period	516	476	543
Income Taxes Paid, Net	61	106	98
Interest Paid, Excluding Capitalized Interest, Operating Activities	$ 168	$ 160	$ 159

Consolidated Statements of Changes in Stockholders' Equity - USD ($) shares in Millions, $ in Millions	Total	Total Stockholders Equity	Common Stock	Paid-in Capital	Retained Earnings	Accumulated Other Comprehensive (Loss) Income	Noncontrolling Interest [Member]
Balance at beginning of period at Dec. 31, 2016		$ 699	$ 1	$ 32	$ 867	$ (205)	$ 4
Shares outstanding at beginning of period at Dec. 31, 2016			125.0
Comprehensive income (loss):
Net income (loss)		235			232		3
Other comprehensive (loss) income	$ 4	4				6	(2)
Total comprehensive income (loss)		239			232	6	1
Cumulative Effect on Retained Earnings, Net of Tax		39			39
Employee stock purchase and stock compensation plans		61		61
Employee stock purchase and stock compensation plans (in shares)			1.0
Stock Repurchased During Period, Shares			(7.0)
Stock Repurchased During Period, Value		(350)	$ 0	(178)	(172)
Dividends, Preferred Stock		(47)			(47)
Dividend distribution		(2)					(2)
Deemed dividend on modification of Series A convertible preferred stock	(4)	(4)			(4)
Deemed Dividend on Preferred Stock Redemption	(58)			58	(58)
Stock Redeemed or Called During Period, Shares			3.0
Stock Redeemed or Called During Period, Value		87		87
Balance at end of period at Dec. 31, 2017		722	$ 1	60	857	(199)	3
Shares outstanding at end of period at Dec. 31, 2017			122.0
Comprehensive income (loss):
Net income (loss)		(87)			(88)		1
Other comprehensive (loss) income	(50)	(48)				(48)
Total comprehensive income (loss)		(135)			(88)	(48)	1
Cumulative Effect on Retained Earnings, Tax		15			14	1
Employee stock purchase and stock compensation plans		56		56
Employee stock purchase and stock compensation plans (in shares)			2.0
Stock Repurchased During Period, Shares			(6.0)
Stock Repurchased During Period, Value		(210)	$ 0	(82)	(128)
Dividends, Preferred Stock		(49)			(49)
Balance at end of period at Dec. 31, 2018	$ 399	399	$ 1	34	606	(246)	4
Shares outstanding at end of period at Dec. 31, 2018	118.0		118.0
Comprehensive income (loss):
Net income (loss)		566			564		2
Other comprehensive (loss) income	$ (26)	(25)				(23)	(2)
Total comprehensive income (loss)		541			564	(23)	0
Employee stock purchase and stock compensation plans		94		94
Employee stock purchase and stock compensation plans (in shares)			3.0
Stock Repurchased During Period, Shares			(3.0)
Stock Repurchased During Period, Value		(96)		96
Dividends, Preferred Stock		(43)			(43)
Stock Issued During Period, Shares, Conversion of Convertible Securities			9.0
Redemption of Preferred Shares		(205)		(272)
Dividend distribution		(1)					1
Deemed Dividend on Preferred Stock Redemption	67				(67)
Repurchase of non-controlling interest		8		8
Balance at end of period at Dec. 31, 2019	$ 1,107	$ 1,107	$ 1	$ 312	$ 1,060	$ (269)	$ 3
Shares outstanding at end of period at Dec. 31, 2019	127.7		127.0

Description of Business and Significant Accounting Policies

12 Months Ended

Dec. 31, 2019

Description of Business and Significant Accounting Policies [Abstract]

Business Description and Accounting Policies [Text Block]

1. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES

Description of Business NCR is a leading software- and services-led enterprise provider in the financial, retail, hospitality, and telecommunications and technology industries. NCR is a global company that is headquartered in Atlanta, Georgia. NCR offers a range of solutions that help businesses of all sizes run the store, run the restaurant and run self-service banking channels. Our portfolio includes digital first offerings for banking, restaurants and retailers, as well as payments processing, multi-vendor connected device services, automated teller machines (ATMs), point of sale (POS) terminals and self-service technologies. We also resell third-party networking products and provide related service offerings in the telecommunications and technology sectors. Our solutions are also designed to support our transition to an as-a-Service company and enable us to be the technology-based service provider of choice to our customers.

Effective January 1, 2019, NCR changed the management of its business to an industry basis from the previous model of management on a solution basis, which resulted in a corresponding change to NCR's reportable segments. See Note 4, “Segment Information and Concentrations” for additional information.

Use of Estimates The preparation of financial statements in accordance with generally accepted accounting principles in the United States (U.S. GAAP) requires management to make estimates and judgments that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements, and revenue and expenses during the periods reported. Actual results could differ from those estimates.

Subsequent Events The Company evaluated subsequent events through the date that our Consolidated Financial Statements were issued. No matters were identified that required adjustment of the Consolidated Financial Statements or additional disclosure.

Basis of Consolidation The consolidated financial statements include the accounts of NCR and its majority-owned subsidiaries. Long-term investments in affiliated companies in which NCR owns between 20% and 50%, and therefore, exercises significant influence, but which it does not control, are accounted for using the equity method. Investments in which NCR does not exercise significant influence (generally, when NCR has an investment of less than 20% and no significant influence, such as representation on the investee’s board of directors) are accounted for using the cost method. All significant inter-company transactions and accounts have been eliminated. In addition, the Company is required to determine whether it is the primary beneficiary of economic income or losses that may be generated by variable interest entities in which the Company has such an interest. In circumstances where the Company determined it is the primary beneficiary, consolidation of that entity would be required. For the periods presented, no variable interest entities have been consolidated.

Reclassifications Certain prior-period amounts have been reclassified in the accompanying Consolidated Financial Statements and Notes thereto in order to conform to the current period presentation.

Revenue Recognition In May 2014, the FASB issued a new revenue recognition standard that superseded existing revenue recognition guidance. Effective January 1, 2018, we adopted the standard using the modified retrospective method applied to contracts that were not complete as of the date of adoption and recorded a cumulative adjustment to increase retained earnings by $2 million.

The Company records revenue, net of sales tax, when the following five steps have been completed:


•	Identification of the contract(s) with a customer


•	Identification of the performance obligation(s) in the contract


•	Determination of the transaction price


•	Allocation of the transaction price to the performance obligations in the contract


•	Recognition of revenue when, or as, we satisfy performance obligations

The Company records revenue when, or as, performance obligations are satisfied by transferring control of a promised good or service to the customer, in an amount that reflects the consideration we expect to be entitled to in exchange for products and services. The Company evaluates the transfer of control primarily from the customer’s perspective where the customer has the ability to direct the use of and obtain substantially all of the remaining benefits from that good or service.

NCR enters contracts that include multiple distinct performance obligations, including hardware, software, professional consulting

services, installation services and maintenance support services. A promise to a customer is considered distinct when the product or service is both capable of being distinct, and distinct in the context of the contract. For these arrangements, the Company allocates the transaction price, at contract inception, to each distinct performance obligation on a relative standalone selling price basis. The primary method used to estimate standalone selling price is the price that the Company charges for that good or service when the Company sells it separately in similar circumstances to similar customers.

For hardware products, control is generally transferred when the customer has the ability to direct the use of and obtain substantially all of the remaining benefits of the products, which generally coincides with when the customer has assumed title and risk of loss of the goods sold. In certain instances, customer acceptance is required prior to the passage of title and risk of loss of the delivered products. In such cases, revenue is not recognized until customer acceptance is obtained. Delivery, acceptance, and transfer of title and risk of loss generally occur in the same reporting period. NCR's customers may request that delivery and passage of title and risk of loss occur on a bill and hold basis. For the period ending December 31, 2019 and 2018, the revenue recognized from bill and hold transactions approximated 1% of total revenue. Hardware products may also be provided as a service when included in a package sold with software and services. In these instances, revenue is recognized in accordance with the lease accounting standard and depending on the terms and conditions included in the contract may be either sales-type leases or operating leases. Revenue from hardware sales-type leases is recognized at the beginning of the lease term and revenue from operating leases is recognized on a straight-line basis over the term of the contract.

Software products may be sold as perpetual licenses, term-based licenses and cloud-enabled, software as a service (SaaS). Both perpetual and term-based license revenue are recognized at a point in time when control transfers to the customer. Control is typically transferred when the customer takes possession of, or has complete access to, the software. Revenue from term license software is recognized for the committed term of the contract (which is typically one month to one year due to customer termination rights). If the amount of consideration the Company expects to be paid in exchange for the licenses depends on customer usage, revenue is recognized when the usage occurs.

Cloud-enable SaaS primarily consists of fees to provide our customers access to our platform and cloud-based applications. Revenue from SaaS contracts is recognized as variable consideration directly allocated based on customer usage or on a ratable basis over the contract term beginning on the date that our service is made available to the customer. SaaS is reported as part of our services revenue.

The Company sells some product solutions that include a combination of cloud-enabled SaaS and on-premise term-based software licenses. Significant judgment is required to determine if the services and products represent distinct promises to the customer or if they should be combined into one performance obligation. When they are combined into one performance obligation, revenue is recognized ratably over the subscription period for which the SaaS is provided.

In addition to SaaS, our services revenue includes professional consulting, installation and maintenance support. Professional consulting primarily consists of software implementation, integration, customization and optimization services. Revenue from professional consulting contracts is recognized when the services are completed or customer acceptance of the service is received, if required. For installation and maintenance, control is transferred as the services are provided or ratably over the service period, or, if applicable, after customer acceptance of the service. We apply the ‘as invoiced’ practical expedient, for performance obligations satisfied over time, if the amount we may invoice corresponds directly with the value to the customer of the Company’s performance to date. This expedient permits us to recognize revenue in the amount we invoice the customer.

The nature of our arrangements gives rise to several types of variable consideration including service level agreement credits, stock rotation rights, trade-in credits and volume-based rebates. At contract inception, we include this variable consideration in our transaction price when there is a basis to reasonably estimate the amount of the fee and it is probable there will not be a significant reversal. These estimates are generally made using the expected value method and a portfolio approach, based on historical experience, anticipated performance and our best judgment at the time. These estimates are reassessed at each reporting date. Because of our confidence in estimating these amounts, they are included in the transaction price of our contracts and the associated remaining performance obligations.

Payment terms with our customers are established based on industry and regional practices and generally do not exceed 30 days. We do not typically include extended payment terms in our contracts with customers. As a practical expedient, we do not adjust the promised amount of consideration for the effects of a significant financing component when we expect, at contract inception, that the period between our transfer of a promised product or service to a customer and when the customer pays for that product or service will be one year or less. If the period between transfer of the promised product or service and payment is more than one year, the Company adjusts the total consideration to reflect the significant financing component.

The Company also does not adjust the transaction price for taxes collected from customers, as those amounts are netted against amounts remitted to government authorities.

We account for shipping and handling activities related to contracts with customers as costs to fulfill our promise to transfer the associated products, rather than as a separate performance obligation. Accordingly, we record amounts billed for shipping and handling costs as a component of net product sales, and classify such costs as a component of cost of products.

In addition to the standard product warranty, the Company periodically offers extended warranties to its customers in the form of product maintenance services. For maintenance contracts that have been combined with product contracts under the revenue guidance, the Company defers revenue at an amount based on the relative standalone selling price allocation, and recognizes the deferred revenue over the service term. For non-combined maintenance contracts, NCR defers the stated amount of the separately priced service and recognizes the deferred revenue over the service term.

Remaining Performance Obligations Remaining performance obligations represent the transaction price of orders for which products have not been delivered or services have not been performed. As of December 31, 2019, the aggregate amount of the transaction price allocated to remaining performance obligations was approximately $4.0 billion. The Company expects to recognize revenue on approximately three-quarters of the remaining performance obligations over the next 12 months, with the remainder recognized thereafter. The majority of our professional services are expected to be recognized over the next 12 months but this is contingent upon a number of factors, including customers’ needs and schedules.

The Company has made two elections which affect the value of remaining performance obligations described above. We do not disclose remaining performance obligations for SaaS contracts where variable consideration is directly allocated based on usage or when the original expected length is one year or less.

Warranty and Sales Returns Provisions for product warranties and sales returns and allowances are recorded in the period in which NCR becomes obligated to honor the related right, which generally is the period in which the related product revenue is recognized. The Company accrues warranty reserves based upon historical factors such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts. When a sale is consummated, a warranty reserve is recorded based upon the estimated cost to provide the service over the warranty period. The Company accrues sales returns and allowances using percentages of revenue to reflect the Company’s historical average of sales return claims.

Research and Development Costs Research and development costs primarily include payroll and benefit-related costs, contractor fees, facilities costs, infrastructure costs, and administrative expenses directly related to research and development support and are expensed as incurred, except certain software development costs are capitalized after technological feasibility of the software is established.

Advertising Advertising costs are recognized in selling, general and administrative expenses when incurred.

Stock-based Compensation Stock-based compensation represents the costs related to share-based awards granted to employees and non-employee directors. The Company’s outstanding stock-based compensation awards are classified as equity. The Company measures stock-based compensation cost at the grant date, based on the estimated fair value of the award and recognizes the cost over the requisite service period. See Note 9, "Stock Compensation Plans" for further information on NCR’s stock-based compensation plans.

Income Taxes Income tax expense is provided based on income before income taxes. Deferred income taxes reflect the impact of temporary differences between assets and liabilities recognized for financial reporting purposes and such amounts recognized for tax purposes. These deferred taxes are determined based on the enacted tax rates expected to apply in the periods in which the deferred assets or liabilities are expected to be settled or realized. NCR records valuation allowances related to its deferred income tax assets when it is more likely than not that some portion or all of the deferred income tax assets will not be realized.

The Company recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the consolidated financial statements from such a position are measured based on the largest benefit that has a greater than fifty percent likelihood of being sustained upon examination by authorities. Interest and penalties related to uncertain tax positions are recognized as part of the provision for income taxes and are accrued beginning in the period that such interest and penalties would be applicable under relevant tax law and until such time that the related tax benefits are recognized.

Earnings Per Share Basic earnings per share (EPS) is calculated by dividing net income, less any dividends, accretion or decretion, redemption or induced conversion on our Series A Convertible Preferred Stock, by the weighted average number of shares outstanding during the reported period.

In computing diluted EPS, we evaluate and reflect the maximum potential dilution, for each issue or series of issues of potential common shares in sequence from the most dilutive to the least dilutive. We adjust the numerator used in the basic EPS computation, subject to anti-dilution requirements, to add back the dividends (declared or cumulative undeclared) applicable to the Series A Convertible Preferred Stock. Such add-back would also include any adjustments to equity in the period to accrete the Series A Convertible Preferred Stock to its redemption price, or recorded upon a redemption or induced conversion. We adjust the denominator used in the basic EPS computation, subject to anti-dilution requirements, to include the dilution from potential shares resulting from the issuance of the Series A Convertible Preferred Stock, restricted stock units, and stock options.

The holders of Series A Convertible Preferred Stock and unvested restricted stock units do not have nonforfeitable rights to common stock dividends or common stock dividend equivalents. Accordingly, the Series A Convertible Preferred Stock and unvested restricted stock units do not qualify as participating securities. See Note 9, "Stock Compensation Plans" for share information on NCR’s stock compensation plans.

The components of basic earnings (loss) per share are as follows:



In millions, except per share amounts	Year ended December 31
In millions, except per share amounts	2019			2018			2017
Numerator:
Income (loss) from continuing operations	$	614		$	(36	)	$	237
Series A convertible preferred stock dividends	(110		)	(49		)	(109		)
Net income (loss) from continuing operations attributable to NCR common stockholders	504			(85		)	128
Loss from discontinued operations, net of tax	(50		)	(52		)	(5		)
Net income (loss) attributable to NCR common stockholders	$	454		$	(137	)	$	123

Denominator:
Basic weighted average number of shares outstanding	122.1			118.4			121.9

Basic earnings (loss) per share:
From continuing operations	$	4.13		$	(0.72	)	$	1.05
From discontinued operations	(0.41		)	(0.44		)	(0.04		)
Total basic earnings (loss) per share	$	3.72		$	(1.16	)	$	1.01

The components of diluted earnings (loss) per share are as follows:



In millions, except per share amounts	Year ended December 31
In millions, except per share amounts	2019			2018			2017
Numerator:
Income (loss) from continuing operations	$	614		$	(36	)	$	237
Series A convertible preferred stock dividends	(76		)	(49		)	(109		)
Net income (loss) from continuing operations attributable to NCR common stockholders	538			(85		)	128
Loss from discontinued operations, net of tax	(50		)	(52		)	(5		)
Net income (loss) attributable to NCR common stockholders	$	488		$	(137	)	$	123

Denominator:
Basic weighted average number of shares outstanding	122.1			118.4			121.9
Dilutive effect of as-if Series A Convertible Preferred Stock	19.5			—			—
Dilutive effect of employee stock options and restricted stock units	3.6			—			5.1
Weighted average diluted shares	145.2			118.4			127.0

Diluted earnings (loss) per share:
From continuing operations	$	3.71		$	(0.72	)	$	1.01
From discontinued operations	(0.35		)	(0.44		)	(0.04		)
Total diluted earnings (loss) per share	$	3.36		$	(1.16	)	$	0.97

For 2019, it was more dilutive to assume the portion of the Series A Convertible Preferred Stock that was redeemed was not converted to common stock. Therefore, the weighted average outstanding shares of common stock were not adjusted by 5.7 million for the as-if converted portion of the Series A Convertible Preferred Stock that was redeemed because the effect would be anti-dilutive. Refer to Note 6, "Series A Convertible Preferred Stock" for additional discussion related to the transaction impacting the Series A Convertible Preferred Stock. Additionally, for 2019, weighted average restricted stock units and stock options of 4.3 million were excluded from the diluted share count because their effect would have been anti-dilutive.

For 2018, it is more dilutive to assume the Series A Convertible Preferred Stock was not converted to common stock. Therefore, weighted average outstanding shares of common stock were not adjusted by 28.3 million for the as-if converted Series A Convertible Preferred Stock because the effect would be anti-dilutive. Additionally, for 2018, weighted average restricted stock units and stock option of 5.6 million were excluded from the diluted share count because their effect would have been anti-dilutive.

For 2017, it is more dilutive to assume the Series A Convertible Preferred Stock was not converted to common stock. Therefore, weighted average outstanding shares of common stock were not adjusted by 27.4 million for the as-if converted Series A Convertible Preferred Stock shown above because the effect would be anti-dilutive. Additionally, for 2017, weighted average restricted stock units of 0.8 million were excluded from the diluted share count because their effect would have been anti-dilutive.

Cash and Cash Equivalents All short-term, highly liquid investments having original maturities of three months or less, including time deposits, are considered to be cash equivalents.

Accounts Receivable, net Accounts receivable, net includes amounts billed and currently due from customers as well as amounts unbilled which typically result from sales under contracts where revenue recognized exceeds the amount billed to the customer and where the Company has an unconditional right to consideration. The amounts due are stated at their net estimated realizable value.

Allowance for Doubtful Accounts NCR establishes provisions for doubtful accounts using percentages of accounts receivable balances to reflect historical average credit losses and specific provisions for known issues.

Inventories Inventories are stated at the lower of cost or net realizable value, using the average cost method. Cost includes materials, labor and manufacturing overhead related to the purchase and production of inventories. Service parts are included in inventories and include reworkable and non-reworkable service parts. The Company regularly reviews inventory quantities on hand, future purchase commitments with suppliers and the estimated utility of inventory. If the review indicates a reduction in utility below carrying value, inventory is reduced to a new cost basis. Excess and obsolete write-offs are established based on forecasted usage, orders, technological obsolescence and inventory aging.

Contract Assets and Liabilities Contract assets include unbilled amounts where right to payment is not solely subject to the passage of time. Amounts may not exceed their net realizable value. Contract liabilities consist of advance payments, billings in excess of revenue recognized and deferred revenue.

Our contract assets and liabilities are reported in a net position on a contract-by-contract basis at the end of each reporting period. If the net position is a contract asset, the current portion is included in other current assets and the non-current portion is included in other assets in the Consolidated Balance Sheet. If the net position is a contract liability, the current portion is included in contract liabilities and the non-current portion is included in other liabilities in the Consolidated Balance Sheet.

The following table presents the net contract asset and contract liability balances:



In millions	Location in the Consolidated Balance Sheet	December 31, 2019		December 31, 2018		January 1, 2018
Current portion of contract assets	Other current assets	$	9	$	22	$	28
Current portion of contract liabilities	Contract liabilities	$	502	$	461	$	458
Non-current portion of contract liabilities	Other liabilities	$	81	$	85	$	95

During the twelve months ended December 31, 2019 and 2018, the Company recognized $341 million and $355 million, respectively, in revenue that was included in contract liabilities as of January 1, 2019 and 2018, respectively.

Deferred Commissions Our incremental costs of obtaining a contract, which consist of certain sales commissions, primarily for our SaaS revenue, are deferred and amortized on a straight-line basis over the period of expected benefit. We determined the period of expected benefit by taking into consideration customer contracts, the estimated life of the customer relationship, including renewals when the renewal commission is not commensurate with the initial commission, the expected life of the underlying technology and other factors. We classify deferred commissions as current or non-current based on the timing of when we expect to recognize the expense. The current and non-current portions of deferred commissions are included in other current assets and other assets, respectively, in the Consolidated Balance Sheets. Amortization of deferred commissions is included in selling, general and administrative expenses in the Consolidated Statements of Operations.

Set-up Fees and Costs Fees for the design, configuration, implementation and installation related to the software applications that are provided as a service are recognized over the contract term, which is generally 5 years. The related costs incurred that are determined to be incremental and recoverable contract-specific costs are deferred and amortized over the period of benefit, which is generally 7 years.

Settlement Processing Assets and Obligations Funds settlement refers to the process of transferring funds for sales and credits between card issuers and merchants. Depending on the type of transaction, either the credit card interchange system or the debit network is used to transfer the information and funds between the sponsoring bank and card issuing bank to complete the link between merchants and card issuers. In certain of our processing arrangements, merchant funding primarily occurs after the sponsoring bank receives the funds from the card issuer through the card networks, creating a net settlement obligation on the Company’s Consolidated Balance Sheet. In a limited number of other arrangements, the sponsoring bank funds the merchants before it receives the net settlement funds from the card networks, creating a net settlement asset on the Company’s Consolidated Balance Sheet. Additionally, certain of the Company’s sponsoring banks collect the gross revenue from the merchants, pay the interchange fees and assessments to the credit card associations, collect their fees for processing and pay the Company a net residual payment representing the Company’s fees for the services. In these instances, the Company does not reflect the related settlement processing assets and obligations in its Consolidated Balance Sheet.

Settlement processing assets consist primarily of our portion of settlement assets due from customers and receivables from merchants for the portion of the discount fee related to reimbursement of the interchange expense, our receivable from the processing bank for transactions we have funded merchants in advance of receipt of card association funding, merchant reserves held, sponsoring bank reserves and exception items, such as customer chargeback amounts receivable from merchants. Settlement processing

obligations consist primarily of merchant reserves, our liability to the processing bank for transactions for which we have received funding from the members but have not funded merchants and exception items. Settlement processing assets are recorded within other current assets and settlement processing liabilities are recorded within other current liabilities in the Consolidated Balance Sheet. As of December 31, 2019 and 2018, settlement processing assets were $33 million and $30 million, respectively, and settlement processing liabilities were $31 million and $28 million, respectively. Settlement receivables are generally collected within four business days. Settlement obligations are generally paid within three business days, regardless of when the related settlement receivables are collected.

Capitalized Software Certain direct development costs associated with internal-use software are capitalized within other assets and amortized over the estimated useful lives of the resulting software. NCR typically amortizes capitalized internal-use software on a straight-line basis over four to seven years beginning when the asset is substantially ready for use, as this is considered to approximate the usage pattern of the software. When it becomes probable that internal-use software being developed will not be completed or placed into service, the internal-use software is reported at the lower of the carrying amount or fair value.

Costs incurred for the development of software that will be sold, leased or otherwise marketed are capitalized when technological feasibility has been established. These costs are included within other assets and are amortized on a sum-of-the-years' digits or straight-line basis over the estimated useful lives ranging from three to five years, using the method that most closely approximates the sales pattern of the software. Amortization begins when the product is available for general release. Costs capitalized include direct labor and related overhead costs. Costs incurred prior to technological feasibility or after general release are expensed as incurred. NCR performs periodic reviews to ensure that unamortized program costs remain recoverable from future revenue. If future revenue does not support the unamortized program costs, the amount by which the unamortized capitalized cost of a software product exceeds the net realizable value is written off.

The following table identifies the activity relating to total capitalized software:



In millions	2019			2018			2017
Beginning balance as of January 1	$	325		$	366		$	345
Capitalization	238			170			166
Amortization	(148		)	(160		)	(145		)
Impairment	(2		)	(51		)	—
Ending balance as of December 31	$	413		$	325		$	366

During the year ended December 31, 2018, we recorded the write-off of certain internal- and external-use software capitalization projects that are no longer considered strategic based on review by the new management team and as a result, the projects have been abandoned.

Goodwill and Other Intangible Assets Goodwill represents the excess of purchase price over the fair value of the net tangible and identifiable intangible assets of businesses acquired. Goodwill is tested at the reporting unit level for impairment on an annual basis during the fourth quarter or more frequently if certain events occur indicating that the carrying value of goodwill may be impaired. A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include a decline in expected cash flows, a significant adverse change in legal factors or in the business climate, a decision to sell a business, unanticipated competition, or slower growth rates, among others.

In the evaluation of goodwill for impairment, we have the option to perform a qualitative assessment to determine whether further impairment testing is necessary or to perform a quantitative assessment by comparing the fair value of a reporting unit to its carrying amount, including goodwill. Under the qualitative assessment, an entity is not required to calculate the fair value of a reporting unit unless the entity determines that it is more likely than not that its fair value is less than its carrying amount. If under the quantitative assessment the fair value of a reporting unit is less than its carrying amount, then the amount of the impairment loss, if any, is determined based on the amount by which the carrying amount exceeds the fair value up to the total value of goodwill assigned to the reporting unit. Fair values of the reporting units are estimated using a weighted methodology considering the output from both the income and market approaches. The income approach incorporates the use of discounted cash flow (DCF) analysis. A number of significant assumptions and estimates are involved in the application of the DCF model to forecast operating cash flows, including revenue growth, operating income margin and discount rate. Several of these assumptions vary among reporting units. The cash flow forecasts are generally based on approved strategic operating plans. The market approach is performed using the Guideline Public Companies (GPC) method which is based on earnings multiple data. We perform a reconciliation between

our market capitalization and our estimate of the aggregate fair value of the reporting units, including consideration of a control premium. Refer to Note 5, "Goodwill and Purchased Intangible Assets" for further discussion.

Acquired intangible assets other than goodwill are amortized over their weighted average amortization period unless they are determined to be indefinite. Acquired intangible assets are carried at cost, less accumulated amortization. For intangible assets purchased in a business combination, the estimated fair values of the assets received are used to establish the carrying value. The fair value of acquired intangible assets is determined using common techniques, and the Company employs assumptions developed using the perspective of a market participant.

Property, Plant and Equipment Property, plant and equipment and leasehold improvements are stated at cost less accumulated depreciation. Depreciation is computed over the estimated useful lives of the related assets primarily on a straight-line basis. Machinery and other equipment are depreciated over 3 to 20 years and buildings over 25 to 45 years. Leasehold improvements are depreciated over the life of the lease or the asset, whichever is shorter. Assets classified as held for sale are not depreciated. Upon retirement or disposition of property, plant and equipment, the related cost and accumulated depreciation or amortization are removed from the Company’s accounts, and a gain or loss is recorded. Depreciation expense related to property, plant and equipment was $79 million, $81 million, and $86 million for the years ended December 31, 2019, 2018, and 2017, respectively.

Valuation of Long-Lived Assets Long-lived assets such as property, plant and equipment and finite-lived intangible assets are reviewed for impairment when events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable or in the period in which the held for sale criteria are met. For assets held and used, this analysis consists of comparing the asset’s carrying value to the expected future cash flows to be generated from the asset on an undiscounted basis. If the carrying amount of the asset is determined not to be recoverable, a write-down to fair value is recorded. Fair values are determined based on quoted market values, discounted cash flows, or external appraisals, as applicable. Long-lived assets are reviewed for impairment at the individual asset or the asset group level for which the lowest level of independent cash flows can be identified. Refer to Note 5, "Goodwill and Purchased Intangible Assets" for further discussion.

Pension, Postretirement and Postemployment Benefits NCR has significant pension, postretirement and postemployment benefit costs, which are developed from actuarial valuations. Actuarial assumptions are established to anticipate future events and are used in calculating the expense and liabilities relating to these plans. These factors include assumptions the Company makes about interest rates, expected investment return on plan assets, rate of increase in healthcare costs, involuntary turnover rates, and rates of future compensation increases. In addition, NCR also uses subjective factors, such as withdrawal rates and mortality rates to develop the Company’s valuations. NCR generally reviews and updates these assumptions on an annual basis. NCR is required to consider current market conditions, including changes in interest rates, in making these assumptions. The actuarial assumptions that NCR uses may differ materially from actual results due to changing market and economic conditions, higher or lower withdrawal rates, or longer or shorter life spans of participants. These differences may result in a significant impact to the amount of pension, postretirement or postemployment benefits expense, and the related assets and liabilities, the Company has recorded or may record.

Environmental and Legal Contingencies In the normal course of business, NCR is subject to various proceedings, lawsuits, claims and other matters, including, for example, those that relate to the environment and health and safety, labor and employment, employee benefits, import/export compliance, intellectual property, data privacy and security, product liability, commercial disputes and regulatory compliance, among others. Additionally, NCR is subject to diverse and complex laws, regulations, and standards including those relating to corporate governance, public disclosure and reporting, environmental safety and the discharge of materials into the environment, product safety, import and export compliance, data privacy and security, antitrust and competition, government contracting, anti-corruption, and labor and human resources, which are rapidly changing and subject to many possible changes in the future. Compliance with these laws and regulations, including changes in accounting standards, taxation requirements, and federal securities laws among others, may create a substantial burden on, and substantially increase the costs to NCR or could have an impact on NCR’s future operating results. NCR believes that the amounts provided in its Consolidated Financial Statements are adequate in light of the probable and estimable liabilities. However, there can be no assurances that the actual amounts required to satisfy alleged liabilities from various lawsuits, claims, legal proceedings and other matters, including the Fox River and Kalamazoo River environmental matters discussed in Note 11, "Commitments and Contingencies" and to comply with applicable laws and regulations, will not exceed the amounts reflected in NCR’s Consolidated Financial Statements or will not have a material adverse effect on the Company’s consolidated results of operations, financial condition or cash flows. Any costs that may be incurred in excess of those amounts provided as of December 31, 2019 cannot currently be reasonably determined or are not currently considered probable.

Legal fees and expenses related to loss contingencies are typically expensed as incurred, except for certain costs associated with NCR’s environmental remediation obligations. Costs and fees associated with litigating the extent and type of required remedial

actions and the allocation of remediation costs among potentially responsible parties are typically included in the measurement of the environmental remediation liabilities.

Foreign Currency For many NCR international operations, the local currency is designated as the functional currency. Accordingly, assets and liabilities are translated into U.S. Dollars at year-end exchange rates, and revenue and expenses are translated at average exchange rates prevailing during the year. Currency translation adjustments from local functional currency countries resulting from fluctuations in exchange rates are recorded in other comprehensive income. Remeasurement adjustments are recorded in other income (expense), net.

Derivative Instruments In the normal course of business, NCR enters into various financial instruments, including derivative financial instruments. The Company accounts for derivatives as either assets or liabilities in the Consolidated Balance Sheets at fair value and recognizes the resulting gains or losses as adjustments to earnings or other comprehensive income. For derivative instruments that are designated and qualify as hedging instruments, the Company formally documents the relationship between hedging instruments and hedged items, as well as the risk management objective and strategy for undertaking various hedge transactions. Hedging activities are transacted only with highly rated institutions, reducing exposure to credit risk in the event of nonperformance. Additionally, the Company completes assessments related to the risk of counterparty nonperformance on a regular basis.

The accounting for changes in fair value of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship, and further, on the type of hedging relationship. For those derivative instruments that are designated and qualify as hedging instruments, the Company has designated the hedging instrument, based on the exposure being hedged, as a fair value hedge, a cash flow hedge or a hedge of a net investment in a foreign operation. For derivative instruments designated as fair value hedges, the effective portion of the hedge is recorded as an offset to the change in the fair value of the hedged item, and the ineffective portion of the hedge, if any, is recorded in the Consolidated Statement of Operations. For derivative instruments designated as cash flow hedges and determined to be highly effective, the gains or losses are deferred in other comprehensive income and recognized in the determination of income as adjustments of carrying amounts when the underlying hedged transaction is realized, canceled or otherwise terminated. When hedging certain foreign currency transactions of a long-term investment nature (net investments in foreign operations) gains and losses are recorded in the currency translation adjustment component of accumulated other comprehensive loss. Gains and losses on foreign exchange contracts that are not used to hedge currency transactions of a long-term investment nature, or that are not designated as cash flow or fair value hedges, are recognized in other (expense), net as exchange rates change.

Fair Value of Assets and Liabilities Fair value is defined as an exit price, representing an amount that would be received to sell an asset or the amount paid to transfer a liability in an orderly transaction between market participants at the measurement date. As such, fair value is a market-based measurement determined based on assumptions that market participants would use in pricing an asset or liability. As a basis for considering such assumptions, the guidance prioritizes the inputs used to measure fair value into the following three-tier fair value hierarchy:


•	Level 1: Unadjusted quoted prices in active markets for identical assets or liabilities


•	Level 2: Unadjusted quoted prices in active markets for similar assets or liabilities, unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active or inputs, other than quoted prices in active markets, that are observable either directly or indirectly


•	Level 3: Unobservable inputs for which there is little or no market data

Assets and liabilities are classified based on the lowest level of input that is significant to the fair value measurements. The Company reviews the fair value hierarchy classification on a quarterly basis. Changes to the observability of valuation inputs may result in a reclassification of levels for certain securities within the fair value hierarchy.

NCR measures its financial assets and financial liabilities at fair value based on one or more of the following three valuation techniques:


•	Market approach: Prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities.


•	Cost approach: Amount that would be required to replace the service capacity of an asset (replacement cost).


•	Income approach: Techniques to convert future amounts to a single present amount based upon market expectations (including present value techniques, option pricing and excess earnings models).

We regularly review our investments to determine whether a decline in fair value, if any, below the cost basis is other than temporary. If the decline in the fair value is determined to be other than temporary, the cost basis of the security is written down to fair value and the amount of the write-down is included in the Consolidated Statement of Operations. For qualifying investments in debt or equity securities, a temporary impairment charge would be recognized in other comprehensive income (loss).

Redeemable Noncontrolling Interests and Related Party Transactions In 2011, we sold a 49% voting equity interest in NCR Brasil - Indústria de Equipamentos para Automação Ltda., a subsidiary of the Company (NCR Manaus) to Scopus Tecnologia Ltda. (now known as Nova Paiol Participacoes Ltda., and "Nova" as used herein). In 2019, we entered into a definitive agreement with Nova to purchase its 49% minority interest in NCR Manaus for R$11 million or approximately $3 million. The transaction was approved by local regulatory authorities and closed on October 28, 2019.

We recognized $61 million, $59 million and $79 million in revenue related to Banco Bradesco SA (Bradesco), the parent of Nova, for the years ended December 31, 2019, 2018 and 2017, respectively, and we had $3 million and $15 million in receivables outstanding from Bradesco as of December 31, 2019 and 2018, respectively.

Recent Accounting Pronouncements

Issued

In June 2016, the Financial Accounting Standards Board (FASB) issued an accounting standards update with new guidance on accounting for credit losses on financial instruments. The new guidance includes an impairment model for estimating credit losses that is based on expected losses, rather than incurred losses. The standards update is effective prospectively for fiscal years and interim periods beginning after December 15, 2019, with early adoption permitted. The impact of adopting this guidance is not expected to have a material impact on our consolidated financial statements.

In August 2018, the FASB issued an accounting standards update with new guidance on fair value measurement disclosure requirements that requires the disclosure of additions to and transfers into and out of Level 3 of the fair value hierarchy. The update also requires disclosure about the uncertainty in measurement as of the reporting date. The standards update is effective for fiscal years, and interim periods, beginning after December 15, 2019 with early adoption permitted. The impact of adopting this guidance is not expected to have a material impact on our consolidated financial statements.

In August 2018, the FASB issued an accounting standards update related to accounting for implementation costs incurred in a cloud computing arrangement that is also a service contract. If a cloud computing arrangement also includes an internal-use software, an intangible asset is recognized and a liability is recognized for any payments related to the software license. However, if a cloud computing arrangement does not include a software license, the entity should account for the arrangement as a service contract and any fees associated with the service are expensed as incurred. The standards update is effective for fiscal years, and interim periods, beginning after December 15, 2019, with early adoption permitted. The impact of adopting this guidance is not expected to have a material impact on our consolidated financial statements.

In December 2019, the FASB issued an accounting standards update with new guidance which removes certain exceptions for recognizing deferred taxes for investments, performing intraperiod allocation and calculating income taxes in interim periods. The standards update also adds guidance to reduce complexity in certain areas, including recognizing deferred taxes for tax goodwill and allocating taxes to members of a consolidated group. Additionally, it provides other simplifying measures for the accounting for income taxes. The standards update is effective for fiscal years and interim periods beginning after December 15, 2020, with early adoption permitted. The Company is evaluating the impact that adopting this guidance will have on our consolidated financial statements.

Adopted

In February 2016, the FASB issued a new leasing standard that superseded guidance related to accounting for leases. The guidance is intended to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet and disclosing key information about leasing arrangements. The standard is effective for the first interim period within annual periods beginning after December 15, 2018, with early adoption permitted. We adopted using the modified retrospective approach and applied the provisions of the new leasing standard at the effective date, January 1, 2019, rather than at the beginning of the earliest period presented under the transition method provided. The standard also includes options to elect a number of practical expedients. We elected the package of practical expedients to not reassess prior conclusions related to contracts containing leases, lease classification and initial direct costs and also completed the evaluation of the remaining practical expedients

available under the guidance. The standard had a material effect to the total assets and total liabilities reported on the Consolidated Balance Sheet, but did not have a material effect to the Consolidated Statement of Operations or the Consolidated Statement of Cash Flows. The impact of adoption was to record operating and financing lease assets and liabilities of $448 million and $521 million, respectively, with a reduction of $73 million for deferred rent liabilities and prepaid rent balances as of January 1, 2019. Refer to Note 2, Leasing for additional disclosure.

In October 2018, the FASB issued an accounting standards update for hedge accounting guidance that we adopted during the first quarter of 2019. This guidance allows for the use of a broad Treasury repurchase agreement financing rate, which is referred to as the Secured Overnight Financing Rate (SOFR) to be used as an additional benchmark rate for hedge accounting purposes. This guidance is effective for entities that have already adopted the amendments of the hedge accounting guidance for fiscal years beginning after December 15, 2018 on a prospective basis for qualifying new or re-designated hedging relationships entered into on or after the date of adoption. The adoption of this accounting standard update did not have a material effect on our consolidated financial statements.

Leasing (Notes)

12 Months Ended

Dec. 31, 2019

Leases [Abstract]

Lessee, Operating Leases [Text Block]

2. LEASING

As discussed in Note 1, Basis of Presentation and Summary of Significant Accounting Policies, we adopted the new leasing standard using the modified retrospective approach with an effective date of January 1, 2019. Prior year financial statements were not recast under the new standard and, therefore, those amounts are not presented below. We elected the package of transition provisions available for expired or existing contracts, which allowed us to carry forward our historical assessments of (1) whether contracts are or contain leases, (2) lease classification and (3) initial direct costs.

Lessee We lease property, vehicles and equipment under operating and financing leases. For leases with terms greater than 12 months, we record the related asset and obligation at the present value of lease payments over the term. We determine the lease term by assuming the exercise of renewal options that are reasonably certain. Leases with a lease term 12 months or less at inception are not recorded on our Consolidated Balance Sheet and are expensed on a straight-line basis over the lease term in our Consolidated Statement of Operations. Our leases may include rental escalation clauses, renewal options and/or termination options that are factored into our determination of lease payments when appropriate. When available, we use the rate implicit in the lease to discount lease payments to present value; however, most of our leases do not provide a readily determinable implicit rate. Therefore, we must estimate our incremental borrowing rate to discount the lease payments based on information available at lease commencement. Our incremental borrowing rate is based on a credit-adjusted risk-free rate at commencement date, which best approximates a secured rate over a similar term of lease. Additionally, we do not separate lease and non-lease components for any asset classes, except for those leases embedded in certain service arrangements. Fixed and in-substance fixed payments are included in the recognition of the operating and financing assets and lease liabilities, however, variable lease payments, other than those based on a rate or index, are recognized in the Consolidated Statements of Operations in the period in which the obligation for those payments is incurred. The Company’s variable lease payments generally relate to payments tied to various indices, non-lease components and payments above a contractual minimum fixed payment.

The following table presents our lease balances as of December 31, 2019:



In millions	Location in the Consolidated Balance Sheet	December 31, 2019
Assets
Operating lease assets	Operating lease assets	$	391
Finance lease assets	Property, plant and equipment, net	38
Accumulated Amortization of Finance lease assets	Property, plant and equipment, net	(5		)
Total leased assets		$	424
Liabilities
Current
Operating lease liabilities	Other current liabilities	$	91
Finance lease liabilities	Other current liabilities	10
Noncurrent
Operating lease liabilities	Operating lease liabilities	369
Finance lease liabilities	Other liabilities	25
Total lease liabilities		$	495

The following table presents our lease costs for operating and finance leases:



In millions	For the year ended December 31, 2019
Operating lease cost	$	137
Finance lease cost
Amortization of leased assets	5
Interest on lease liabilities	1
Short-Term lease cost	5
Variable lease cost	30
Total lease cost	$	178

The following table presents the supplemental cash flow information:



In millions	For the year ended December 31, 2019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	141
Operating cash flows from finance leases	$	1
Financing cash flows from finance leases	$	4
Lease Assets Obtained in Exchange for Lease Obligations
Operating Leases	$	45
Finance Leases	$	33

The following table reconciles the undiscounted cash flows for each of the first five years and total of the remaining years to the finance lease liabilities and operating lease liabilities recorded on the Consolidated Balance Sheet as of December 31, 2019:



In millions	Operating Leases			Finance Leases
2020	$	118		$	11
2021	88			11
2022	66			10
2023	46			5
2024	37			—
Thereafter	272			—
Total lease payments	627			37
Less: Amount representing interest	(167		)	(2		)
Present value of lease liabilities	$	460		$	35

Prior to the adoption of the new lease accounting standard, future minimum lease payments under non-cancelable operating leases at December 31, 2018 were as follows: $128 million in 2019, $96 million in 2020, $80 million in 2021, $64 million in 2022, and $50 million in 2023.

As of December 31, 2019, we have additional operating leases of $70 million, primarily for a real estate lease in Europe, that have not yet commenced. This operating lease is expected to commence in 2021 with a lease term of 10 years.

The following table presents the weighted average remaining lease term and interest rates:



	December 31, 2019
Weighted average lease term:
Operating leases	8.9 years
Finance leases	3.4 years
Weighted average interest rates:
Operating leases	6.42	%
Finance leases	3.72	%

Lessor We have various arrangements for certain POS equipment under which we are the lessor. These leases meet the criteria for operating lease classification. Lease income associated with these leases is not material.

Lessee, Finance Leases [Text Block]

2. LEASING

The following table presents our lease balances as of December 31, 2019:



In millions	Location in the Consolidated Balance Sheet	December 31, 2019
Assets
Operating lease assets	Operating lease assets	$	391
Finance lease assets	Property, plant and equipment, net	38
Accumulated Amortization of Finance lease assets	Property, plant and equipment, net	(5		)
Total leased assets		$	424
Liabilities
Current
Operating lease liabilities	Other current liabilities	$	91
Finance lease liabilities	Other current liabilities	10
Noncurrent
Operating lease liabilities	Operating lease liabilities	369
Finance lease liabilities	Other liabilities	25
Total lease liabilities		$	495

The following table presents our lease costs for operating and finance leases:



In millions	For the year ended December 31, 2019
Operating lease cost	$	137
Finance lease cost
Amortization of leased assets	5
Interest on lease liabilities	1
Short-Term lease cost	5
Variable lease cost	30
Total lease cost	$	178

The following table presents the supplemental cash flow information:



In millions	For the year ended December 31, 2019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	141
Operating cash flows from finance leases	$	1
Financing cash flows from finance leases	$	4
Lease Assets Obtained in Exchange for Lease Obligations
Operating Leases	$	45
Finance Leases	$	33



In millions	Operating Leases			Finance Leases
2020	$	118		$	11
2021	88			11
2022	66			10
2023	46			5
2024	37			—
Thereafter	272			—
Total lease payments	627			37
Less: Amount representing interest	(167		)	(2		)
Present value of lease liabilities	$	460		$	35

The following table presents the weighted average remaining lease term and interest rates:



	December 31, 2019
Weighted average lease term:
Operating leases	8.9 years
Finance leases	3.4 years
Weighted average interest rates:
Operating leases	6.42	%
Finance leases	3.72	%

Business Combinations and Divestitures

12 Months Ended

Dec. 31, 2019

Business Combinations [Abstract]

Acquisitions

3. BUSINESS COMBINATIONS AND DIVESTITURES

2019 Acquisitions

Acquisition of D3 Technology, Inc.

On July 1, 2019, NCR completed its acquisition of D3 Technology, Inc. (D3), a leading provider of online and mobile banking for the Large Financial Institution market, for approximately $84 million, of which $83 million was paid in cash. The remaining $1 million is payable within 12 months from the date of acquisition. The D3 acquisition further expands our digital banking strategy as we extend our market share in large domestic banks and international banks. As a result of the acquisition, D3 became a wholly owned subsidiary of NCR.

Recording of Assets Acquired and Liabilities Assumed The fair value of consideration transferred to acquire D3 was allocated to the identifiable assets acquired and liabilities assumed based upon their estimated fair values as of the date of the acquisition as set forth below. This allocation is open as of December 31, 2019.

The allocation of the purchase price for D3 is as follows:



In millions	Fair Value
Cash acquired	$	9
Tangible assets acquired	6
Acquired intangible assets other than goodwill	20
Acquired goodwill	54
Deferred tax assets	3
Liabilities assumed	(8		)
Total purchase consideration	$	84

Goodwill represents the future economic benefits arising from other assets acquired that could not be individually separately recognized. The goodwill arising from the acquisition consists of revenue synergies expected from combining the operations of NCR and D3. It is expected that none of the goodwill recognized in connection with the acquisition will be deductible for tax purposes. The goodwill arising from the acquisition has been allocated to our Banking segment. Refer to Note 5, "Goodwill and Purchased Intangible Assets" for the carrying amounts of goodwill by segment as of December 31, 2019.

The following table sets forth the components of the intangible assets acquired as of the acquisition date:



	Fair Value		Weighted Average Amortization Period ⁽¹⁾
	(In millions)		(In years)
Direct customer relationships	$	7	11
Technology - Software	11		5
Tradenames	2		7
Total acquired intangible assets	$	20

⁽¹⁾ Determination of the weighted average period of the individual categories of intangible assets was based on the nature of applicable intangible asset and the expected future cash flows to be derived from the intangible asset. Amortization of intangible assets with definite lives is recognized over the period of time the assets are expected to contribute to future cash flows.

In connection with the closing of the acquisition, the Company incurred approximately $1 million of transaction costs, which has been included within selling, general and administrative expenses in the Consolidated Statement of Operations for the year ended December 31, 2019.

The operating results of D3 have been included within NCR's results as of the closing date of the acquisition. Supplemental pro forma information and actual revenue and earnings since the acquisition date have not been provided as this acquisition did not have a material impact on the Company's Consolidated Statements of Operations.

Acquisition of Zynstra Ltd.

On December 21, 2019, NCR completed its acquisition of Zynstra, Ltd. (Zynstra), a leading provider of edge virtualization technology, for approximately $134 million, of which $112 million was paid in cash. The remaining $22 million is expected to be paid in 2020. The Zynstra acquisition further expands our digital retail strategy as we further enhance our next generation store architecture. As a result of the acquisition, Zynstra became a wholly owned subsidiary of NCR.

Recording of Assets Acquired and Liabilities Assumed The fair value of consideration transferred to acquire Zynstra was allocated to the identifiable assets acquired and liabilities assumed based upon their estimated fair values as of the date of the acquisition as set forth below. This allocation is open as of December 31, 2019.

The allocation of the purchase price for Zynstra is as follows:



In millions	Fair Value
Cash acquired	$	1
Tangible assets acquired	1
Acquired intangible assets other than goodwill	76
Acquired goodwill	67
Deferred tax liability	(10		)
Liabilities assumed	(1		)
Total purchase consideration	$	134

Goodwill represents the future economic benefits arising from other assets acquired that could not be individually separately recognized. The goodwill arising from the acquisition consists of revenue and cost synergies expected from combining the operations of NCR and Zynstra. It is expected that none of the goodwill recognized in connection with the acquisition will be deductible for tax purposes. The goodwill arising from the acquisition has been allocated to our Retail segment. Refer to Note 5, "Goodwill and Purchased Intangible Assets" for the carrying amounts of goodwill by segment as of December 31, 2019.

The following table sets forth the components of the intangible assets acquired as of the acquisition date:



	Fair Value		Weighted Average Amortization Period ⁽¹⁾
	(In millions)		(In years)
Technology - Software	75		8
Tradenames	1		1
Total acquired intangible assets	$	76

In connection with the closing of the acquisition, the Company incurred approximately $2 million of transaction costs, which has been included within selling, general and administrative expenses in the Consolidated Statement of Operations for the year ended December 31, 2019.

The operating results of Zynstra have been included within NCR's results as of the closing date of the acquisition. Supplemental pro forma information and actual revenue and earnings since the acquisition date have not been provided as this acquisition did not have a material impact on the Company's Consolidated Statements of Operations.

Other 2019 acquisitions

During the year ended December 31, 2019, the Company completed four acquisitions of local resellers in the hospitality industry for an aggregate purchase consideration of approximately $20 million, plus related acquisition costs. Approximately $2 million was withheld by the Company as a source of recovery for possible claims and payments under the related acquisition agreements and will be paid to the respective sellers pursuant to the terms of such agreements. Goodwill recognized related to these acquisitions was $17 million, all of which is expected to be deductible for tax purposes. The goodwill arising from these acquisitions has been allocated to the Hospitality segment. As a result of these acquisitions, NCR recorded $6 million related to identifiable intangible assets consisting primarily of customer relationships, which have a weighted-average amortization period of 8 years. Supplemental pro forma information and actual revenue and earnings since the acquisition dates have not been provided as these acquisitions did not have a material impact, individually or in the aggregate, on the Company's Consolidated Statements of Operations.

Pending acquisition

During the year ended December 31, 2019, the Company entered into a definitive agreement with Oki Electric Industry Co., Ltd., to purchase OKI Brasil's IT services and software assets, which is subject to customary closing conditions. The transaction is currently expected to close in the first half of 2020; however, it is possible that factors outside of our control could require us to complete the transaction at a later time or not at all.

2018 Acquisitions

Acquisition of JetPay Corporation

On December 6, 2018, NCR completed its acquisition of JetPay Corporation (JetPay), for which it purchased (i) all outstanding shares of common stock at a price of $5.05 per share, (ii) shares of Series A Preferred Stock at $5.05 per share, (iii) shares of Series A-1 Convertible Preferred Stock at a price of $600 per share, (iv) shares of Series A-2 Convertible Preferred Stock of JetPay at a price of $600 per share, and (v) transaction costs paid on behalf of the seller for an aggregate purchase price of $193 million which was paid in cash. As a result of the acquisition, JetPay became a fully owned subsidiary of NCR.

JetPay is a provider of end-to-end payment processing and human capital management solutions. The acquisition is consistent with NCR's continued transformation to a software- and services-driven business. JetPay complements and extends our existing capabilities by allowing us to monetize transactions via payments.

Recording of Assets Acquired and Liabilities Assumed The fair value of consideration transferred to acquire JetPay was allocated to the identifiable assets acquired and liabilities assumed based upon their estimated fair values as of the date of the acquisition as set forth below.

The allocation of the purchase price for JetPay is as follows:



In millions	Fair Value
Cash acquired	$	4
Tangible assets acquired	76
Acquired intangible assets other than goodwill	104
Acquired goodwill	96
Deferred tax liabilities	(11		)
Liabilities assumed	(76		)
Total purchase consideration	$	193

Goodwill represents the future economic benefits arising from other assets acquired that could not be individually separately recognized. The goodwill arising from the acquisition consists of revenue synergies expected from combining the operations of NCR and JetPay. It is expected that none of the goodwill recognized in connection with the acquisition will be deductible for tax purposes. The goodwill arising from the acquisition has been allocated to our Retail and Hospitality segments. Refer to Note 5, "Goodwill and Purchased Intangible Assets" for the carrying amounts of goodwill by segment as of December 31, 2018.

The following table sets forth the components of the intangible assets acquired as of the acquisition date:



	Fair Value		Weighted Average Amortization Period ⁽¹⁾
	(In millions)		(In years)
Direct customer relationships	$	64	17
Technology - Software	39		9
Tradenames	1		1
Total acquired intangible assets	$	104

In connection with the closing of the acquisition, the Company incurred approximately $4 million of transaction costs, which has been included within selling, general and administrative expenses in the Consolidated Statement of Operations for the year ended December 31, 2018.

Unaudited Pro forma Information The following unaudited pro forma information presents the consolidated results of NCR and JetPay for the years ended December 31, 2018 and 2017. The unaudited pro forma information is presented for illustrative purposes only. It is not necessarily indicative of the results of operations of future periods, or the results of operations that actually would have been realized had the entities been a single company during the periods presented or the results that the combined company will experience after the acquisition. The unaudited pro forma information does not give effect to the potential impact of current financial conditions, regulatory matters or any anticipated synergies, operating efficiencies or cost savings that may be associated with the acquisition. The unaudited pro forma information also does not include any integration costs or remaining future transaction costs that the companies may incur related to the acquisition as part of combining the operations of the companies.

The unaudited pro forma consolidated results of operations, assuming the acquisition had occurred on January 1, 2017, are as follows:



In millions	2018			2017
Revenue	$	6,468		$	6,592
Net income attributable to NCR	$	(46	)	$	217

The unaudited pro forma results for the year ended December 31, 2018 include:


•	$4 million, net of tax, in additional amortization expense for acquired intangible assets;


•	$4 million, net of tax, in eliminated transaction costs as if those costs were incurred in the prior year period; and


•	$7 million, net of tax, in additional interest expense from the incremental borrowings under the senior secured credit facility.

The unaudited pro forma results for the year ended December 31, 2017, include:


•	$5 million, net of tax, in additional amortization expense for acquired intangible assets;


•	$4 million, net of tax, in transaction costs; and


•	$7 million, net of tax, in additional interest expense from the incremental borrowings under the senior secured credit facility.

Other 2018 acquisitions

During the third quarter of 2018, we completed the acquisition of Zipscene, LLC which aggregates and enriches data from hospitality customers to provide marketing insights back to our customers and will enable us to increase data monetization. During the fourth quarter of 2018, we completed its acquisition of StopLift Checkout Vision Systems ("StopLift"). StopLift designs artificial intelligence technology which identifies fraudulent behavior at the POS and in SCO systems.

Segment Information

12 Months Ended

Dec. 31, 2019

Segment Reporting [Abstract]

Segment Information

4. SEGMENT INFORMATION AND CONCENTRATIONS

As noted in Note 1, Basis of Presentation and Summary of Significant Accounting Policies, effective January 1, 2019, NCR changed the management of its business to an industry basis from the previous model of management on a solution basis, which resulted

in a corresponding change to NCR's reportable segments. We have reclassified prior period segment disclosures to conform to the current period presentation. As a result of the change, the Company manages and reports its business in the following segments:

•

Banking - We offer solutions to enable customers in the financial services industry to reduce costs, generate new revenue streams and enhance customer loyalty. These solutions include a comprehensive line of ATM and payment processing hardware and software; cash management and video banking software and customer-facing digital banking services; and related installation, maintenance, and managed and professional services.

•

Retail - We offer solutions to customers in the retail industry designed to improve selling productivity and checkout processes as well as increase service levels. These solutions primarily include retail-oriented technologies, such as POS terminals and POS software; a retail software platform with a comprehensive suite of retail software applications; innovative self-service kiosks, such as self-checkout; as well as bar-code scanners. We also offer installation, maintenance, managed and professional services as well as payment processing solutions.


•	Hospitality - We offer technology solutions to customers in the hospitality industry, serving businesses that range from a single store or restaurant to global chains and sports and entertainment venues. Our solutions include POS hardware and software solutions, installation, maintenance, managed and professional services as well as payment processing solutions.


•	Other - This category includes telecommunications and technology solutions where we offer maintenance as well as managed and professional services for third-party hardware provided to select manufacturers who value and leverage our global service capability.

These segments represent components of the Company for which separate financial information is available that is utilized on a regular basis by the chief operating decision maker in assessing segment performance and in allocating the Company's resources. Management evaluates the performance of the segments based on revenue and segment operating income. Assets are not allocated to segments, and thus are not included in the assessment of segment performance, and consequently, we do not disclose total assets by reportable segment.

The accounting policies used to determine the results of the operating segments are the same as those utilized for the consolidated financial statements as a whole. Intersegment sales and transfers are not material.

To maintain operating focus on business performance, non-operational items are excluded from the segment operating results utilized by our chief operating decision maker in evaluating segment performance and are separately delineated to reconcile back to total reported income from operations.

The following table presents revenue and operating income by segment for the years ended December 31:



In millions	2019		2018		2017
Revenue by segment
Banking	$	3,512	$	3,183	$	3,175
Retail	2,217		2,097		2,169
Hospitality	843		817		878
Other	343		308		294
Consolidated revenue	$	6,915	$	6,405	$	6,516
Operating income by segment
Banking	$	514	$	412	$	421
Retail	144		142		231
Hospitality	56		85		140
Other	44		49		48
Subtotal - segment operating income	758		688		840
Other adjustments⁽¹⁾	147		497		149
Income from operations	$	611	$	191	$	691

⁽¹⁾ The following table presents the other adjustments for NCR for the years ended December 31:



In millions	2019		2018		2017
Transformation and restructuring costs	$	58	$	223	$	29
Acquisition-related amortization of intangibles	86		85		115
Acquisition-related costs	3		6		5
Asset impairment charges	—		183		—
Total other adjustments	$	147	$	497	$	149

The following table presents revenue from products and services for NCR for the years ended December 31:



In millions	2019		2018		2017
Product revenue	$	2,681	$	2,341	$	2,579
Professional services and installation services revenue	1,089		1,094		1,055
Recurring revenue, including maintenance and cloud revenue	3,145		2,970		2,882
Consolidated revenue	$	6,915	$	6,405	$	6,516

Revenue is attributed to the geographic area to which the product is delivered or in which the service is provided. The following table presents revenue by geographic area for NCR for the years ended December 31:



In millions	2019		%		2018		%		2017		%
Revenue by Geographic Area
United States	$	3,481	50	%	$	3,076	48	%	$	3,224	50	%
Americas (excluding United States)	693		10	%	631		10	%	585		9	%
Europe, Middle East and Africa (EMEA)	1,843		27	%	1,751		27	%	1,786		27	%
Asia Pacific (APJ)	898		13	%	947		15	%	921		14	%
Consolidated revenue	$	6,915	100	%	$	6,405	100	%	$	6,516	100	%

The following table presents property, plant and equipment by geographic area as of December 31:



In millions	2019		2018
Property, plant and equipment, net
United States	$	280	$	247
Americas (excluding United States)	14		13
Europe, Middle East and Africa (EMEA)	74		57
Asia Pacific (APJ)	45		42
Consolidated property, plant and equipment, net	$	413	$	359

Concentrations No single customer accounts for more than 10% of NCR’s consolidated revenue. As of December 31, 2019, NCR is not aware of any significant concentration of business transacted with a particular customer that could, if suddenly eliminated, have a material adverse effect on NCR’s operations. NCR also lacks a concentration of available sources of labor, services, licenses or other rights that could, if suddenly eliminated, have a material adverse effect on its operations.

A number of NCR’s products, systems and solutions rely primarily on specific suppliers for microprocessors and other component products, manufactured assemblies, operating systems, commercial software and other central components. NCR also utilizes contract manufacturers in order to complete manufacturing activities. There can be no assurances that any sudden impact to the availability or cost of these technologies or services would not have a material adverse effect on NCR’s operations.

Goodwill and Purchased Intangible Assets

12 Months Ended

Dec. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Purchased Intangible Assets

5. GOODWILL AND PURCHASED INTANGIBLE ASSETS

Goodwill

As noted in Note 1, “Basis of Presentation and Significant Accounting Policies”, effective January 1, 2019, the Company began management of its business on an industry basis, changing from the previous model of management on a solution basis, which

resulted in a corresponding change to NCR's reportable segments. In connection with the change in reportable segments, during the first quarter of 2019, the Company determined its reporting units and then assigned goodwill to the new reporting units based on the relative fair value allocation approach. Based on this analysis, it was determined that the fair value of all reporting units were substantially in excess of the carrying value. We have reclassified prior period goodwill disclosures to conform to the current period presentation.

The carrying amounts of goodwill by segment are included in the tables below. Foreign currency fluctuations are included within other adjustments.



	December 31, 2018													December 31, 2019
In millions	Goodwill		Accumulated Impairment Losses			Total		Additions		Impairment		Other		Goodwill		Accumulated Impairment Losses			Total
Banking	$	1,718	$	(101	)	$	1,617	$	54	$	—	$	2	$	1,774	$	(101	)	$	1,673
Retail	571		(34		)	537		67		—		—		638		(34		)	604
Hospitality	385		(23		)	362		17		—		—		402		(23		)	379
Other	187		(11		)	176		—		—		—		187		(11		)	176
Total goodwill	$	2,861	$	(169	)	$	2,692	$	138	$	—	$	2	$	3,001	$	(169	)	$	2,832



	December 31, 2017															December 31, 2018
In millions	Goodwill		Accumulated Impairment Losses			Total		Additions		Impairment			Other			Goodwill		Accumulated Impairment Losses			Total
Banking	$	1,721	$	(14	)	$	1,707	$	—	$	(87	)	$	(3	)	$	1,718	$	(101	)	$	1,617
Retail	478		(5		)	473		94		(29		)	(1		)	571		(34		)	537
Hospitality	377		(3		)	374		13		(20		)	(5		)	385		(23		)	362
Other	188		(1		)	187		—		(10		)	(1		)	187		(11		)	176
Total goodwill	$	2,764	$	(23	)	$	2,741	$	107	$	(146	)	$	(10	)	$	2,861	$	(169	)	$	2,692

Under the previous segment reporting structure, late in the quarter ended June 30, 2018, we determined there was an indication that the carrying value of the net assets assigned to the Hardware reporting unit may not be recoverable. This determination was based on the lowering of our full year forecast for 2018, driven by reduced revenue and gross margin rates expected for the third and fourth quarters of 2018, and the resulting impact on the current year and future cash flow projections of the Hardware reporting unit.

Given the undiscounted cash flows of the asset group, which we determined to be at the reporting unit level, were below the carrying value of the net assets, we recorded an impairment charge for the difference between the fair value and the carrying value of the long-lived assets. The fair value of the long-lived assets was determined based on the nature of the asset through either third party appraisals, replacement cost or discounted cash flow analysis.

As a result, in 2018, the Company recorded impairment charges of $21 million related to property, plant and equipment held and used in NCR's hardware reporting unit, $16 million related to purchased intangibles and $146 million for goodwill assigned to the Hardware reporting unit. These charges were recorded in the line item asset impairment charges in our Consolidated Statement of Operations for the year ended December 31, 2018.

Purchased Intangible Assets

NCR’s purchased intangible assets were specifically identified when acquired, and are deemed to have finite lives. These assets are reported in intangibles, net in the Consolidated Balance Sheets. The gross carrying amount and accumulated amortization for NCR’s identifiable intangible assets were as set forth in the table below:



	Amortization Period (in Years)	December 31, 2019					December 31, 2018
In millions	Amortization Period (in Years)	Gross Carrying Amount		Accumulated Amortization			Gross Carrying Amount		Accumulated Amortization
Identifiable intangible assets
Reseller & customer relationships	1 - 20	$	735	$	(270	)	$	726	$	(218	)
Intellectual property	2 - 8	529		(397		)	443		(373		)
Customer contracts	8	89		(89		)	89		(87		)
Tradenames	1 - 10	78		(68		)	75		(60		)
Total identifiable intangible assets		$	1,431	$	(824	)	$	1,333	$	(738	)

The aggregate amortization expense (actual and estimated) for identifiable intangible assets for the following periods is:



	For the year ended December 31, 2019		For the years ended December 31 (estimated)
In millions	For the year ended December 31, 2019		2020		2021		2022		2023		2024
Amortization expense	$	86	$	72	$	63	$	59	$	56	$	49

Series A Preferred Stock (Notes)

12 Months Ended

Dec. 31, 2019

Series A Preferred Stock [Abstract]

Preferred Stock [Text Block]

6. SERIES A PREFERRED STOCK

On December 4, 2015, NCR issued 820,000 shares of Series A Convertible Preferred Stock to certain entities affiliated with the Blackstone Group L.P. (collectively, Blackstone) for an aggregate purchase price of $820 million, or $1,000 per share, pursuant to an Investment Agreement between the Company and Blackstone, dated November 11, 2015. In connection with the issuance of the Series A Convertible Preferred Stock, the Company incurred direct and incremental expenses of $26 million, including financial advisory fees, closing costs, legal expenses and other offering-related expenses. These direct and incremental expenses originally reduced the Series A Convertible Preferred Stock, and will be accreted through retained earnings as a deemed dividend from the date of issuance through the first possible known redemption date, March 16, 2024. During the years ended December 31, 2019, 2018 and 2017, the Company paid dividends-in-kind of $43 million, $46 million, and $45 million, respectively, associated with the Series A Convertible Preferred Stock. As of December 31, 2019 and 2018, the Company had accrued dividends of $1 million and $3 million, respectively, associated with the Series A Convertible Preferred Stock. There were no cash dividends declared during the years ended December 31, 2019 or 2018.

Under the Investment Agreement, Blackstone agreed not to sell or otherwise transfer its shares of Series A Convertible Preferred Stock (or any shares of common stock issued upon conversion thereof) without the Company’s consent until June 4, 2017. In March 2017, we provided Blackstone with an early release from this lock-up, allowing Blackstone to sell approximately 49% of its shares of Series A Convertible Preferred Stock, and in return, Blackstone agreed to amend the Investment Agreement to extend the lock-up on the remaining 51% of its shares of Series A Convertible Preferred Stock for six months until December 1, 2017.

In connection with the early release of the lock-up, Blackstone offered for sale 342,000 shares of Series A Convertible Preferred Stock in an underwritten public offering. In addition, Blackstone converted 90,000 shares of Series A Convertible Preferred Stock into shares of our common stock and we repurchased those shares of common stock for $48.47 per share. The underwritten offering and the stock repurchase were consummated on March 17, 2017.

The repurchase of the common shares immediately upon conversion is considered a redemption of the related preferred shares. As a result, the excess of the fair value of consideration transferred over the carrying value, of $58 million, was included as a deemed dividend in adjusting the income from common stockholders in calculating earnings per share for the year ended December 31, 2017. Additionally, we determined that the changes to the lock-up period were considered a modification of the Series A Convertible Preferred Stock. The impact of the modification, calculated as the difference in the fair value immediately before and immediately after the changes, of $4 million , was included as a deemed dividend in adjusting the income from common stockholders in calculating earnings per share for the year ended December 31, 2017. This adjustment was recorded as an increase to the Series A Convertible Preferred Shares and will reduce the accretion of the direct and incremental expenses associated with the original offering as described above.

On September 18, 2019, NCR entered into an agreement to repurchase and convert the outstanding 512,221 shares of Series A Convertible Preferred Stock owned by Blackstone. NCR repurchased 237,673 shares of Series A Convertible Preferred Stock for total cash consideration of $302 million. The remaining shares of Blackstone's Series A Convertible Preferred Stock, including

accrued dividends, were converted to approximately 9.16 million shares of common stock at a conversion price of $30.00 per share.

For the repurchase of Series A Convertible Preferred Stock, the excess of the fair value of consideration transferred over the carrying value was approximately $67 million, and has been included as a deemed dividend in adjusting the income from common stockholders in calculating earnings per share. In this analysis, we determined the fair value of the consideration transferred was not in excess of the fair value of the redeemed Series A Convertible Preferred Stock. As a result, there was no inducement provided to Blackstone for the conversion of the remaining preferred shares into common stock.

Dividend Rights The Series A Convertible Preferred Stock ranks senior to the shares of the Company’s common stock, with respect to dividend rights and rights on the distribution of assets on any voluntary or involuntary liquidation, dissolution or winding up of the affairs of the Company. The Series A Convertible Preferred Stock has a liquidation preference of $1,000 per share. Holders of Series A Convertible Preferred Stock are entitled to a cumulative dividend at the rate of 5.5% per annum, payable quarterly in arrears and payable in-kind for the first sixteen dividend payments, after which, beginning in the first quarter of 2020, dividends will be payable in cash or in-kind at the option of the Company. If the Company does not declare and pay a dividend, the dividend rate will increase to 8.0% per annum until all accrued but unpaid dividends have been paid in full.

Conversion Features The Series A Convertible Preferred Stock is convertible at the option of the holders at any time into shares of common stock at a conversion price of $30.00 per share and a conversion rate of 33.333 shares of common stock per share of Series A Convertible Preferred Stock. As of December 31, 2019 and 2018, the maximum number of common shares that could be required to be issued upon conversion of the outstanding shares of Series A Convertible Preferred Stock was 13.3 million and 29.0 million shares, respectively. The conversion rate is subject to the following customary anti-dilution and other adjustments:


•	the issuance of common stock as a dividend or the subdivision, combination, or reclassification of common stock into a greater or lesser number of shares of common stock;


•	the dividend, distribution or other issuance of rights, options or warrants to holders of Common Stock entitling them to subscribe for or purchase shares of common stock at a price per share that is less than the volume-weighted average price per share of common stock;


•	the completion of a tender offer or exchange offer of shares of common stock at a premium to the volume-weighted average price per share of common stock and certain other above-market purchases of common stock;


•	the issuance of a dividend or similar distribution in-kind, which can include shares of any class of capital stock, evidences of the Company's indebtedness, assets or other property or securities, to holders of common stock;


•	a transaction in which a subsidiary of the Company ceases to be a subsidiary of the Company as a result of the distribution of the equity interests of the subsidiary to the holders of the Company’s common stock; and


•	the payment of a cash dividend to the holders of common stock.

At any time after December 4, 2018, all outstanding shares of Series A Convertible Preferred Stock are convertible at the option of the Company if the volume-weighted average price of the common stock exceeds $54.00 for at least 30 trading days in any period of 45 consecutive trading days. The $54.00 may be adjusted pursuant to the anti-dilution provisions above.

The Series A Convertible Preferred Stock, and the associated dividends for the first sixteen payments, did not generate a beneficial conversion feature (BCF) upon issuance as the fair value of the Company's common stock was greater than the conversion price. The Company will determine and, if required, measure a BCF based on the fair value of our stock price on the date dividends are declared subsequent to the sixteenth dividend. If a BCF is recognized, a reduction to retained earnings and the Series A Convertible Preferred Stock will be recorded, and then subsequently accreted through the first redemption date.

Additionally, the Company determined that the nature of the Series A Convertible Preferred Stock was more akin to an equity instrument and that the economic characteristics and risks of the embedded conversion options were clearly and closely related to the Series A Convertible Preferred Stock. As such, the conversion options were not required to be bifurcated from the host under ASC 815, Derivatives and Hedging.

Redemption Rights On any date during the three months commencing on and immediately following March 16, 2024 and the three months commencing on and immediately following every third anniversary of March 16, 2024, holders of Series A Convertible Preferred Stock have the right to require the Company to repurchase all or any portion of the Series A Convertible Preferred Stock at 100% of the liquidation preference thereof plus all accrued but unpaid dividends. Upon certain change of control events involving the Company, holders of Series A Convertible Preferred Stock can require the Company to repurchase, subject to certain exceptions, all or any portion of the Series A Convertible Preferred Stock at the greater of (1) an amount in cash equal to 100% of the liquidation

preference thereof plus all accrued but unpaid dividends and (2) the consideration the holders would have received if they had converted their shares of Series A Convertible Preferred Stock into common stock immediately prior to the change of control event.

The Company has the right, upon certain change of control events involving the Company, to redeem the Series A Convertible Preferred Stock at the greater of (1) an amount in cash equal to the sum of the liquidation preference of the Series A Convertible Preferred Stock, all accrued but unpaid dividends and the present value, discounted at a rate of 10%, of any remaining scheduled dividends through the fifth anniversary of the first dividend payment date, assuming the Company chose to pay such dividends in cash (the "make-whole provision") and (2) the consideration the holders would have received if they had converted their shares of Series A Convertible Preferred Stock into common stock immediately prior to the change of control event.

Since the redemption of the Series A Convertible Preferred Stock is contingently or optionally redeemable and therefore not certain to occur, the Series A Convertible Preferred Stock is not required to be classified as a liability under ASC 480, Distinguishing Liabilities from Equity. As the Series A Convertible Preferred Stock is redeemable in certain circumstances at the option of the holder and is redeemable in certain circumstances upon the occurrence of an event that is not solely within our control, we have classified the Series A Convertible Preferred Stock in mezzanine equity in the Consolidated Balance Sheets.

As noted above, the Company determined that the nature of the Series A Convertible Preferred Stock was more akin to an equity instrument. However, the Company determined that the economic characteristics and risks of the embedded put options, call option and make-whole provision were not clearly and closely related to the Series A Convertible Preferred Stock. Therefore, the Company assessed the put and call options further, and determined they did not meet the definition of a derivative under ASC 815, Derivatives and Hedging. Under the same analysis, the Company determined the make-whole provision did meet the definition of a derivative, but that the value of the derivative was minimal due to the expectations surrounding the scenarios under which the call option and make-whole provision would be exercised.

Voting Rights Holders of Series A Convertible Preferred Stock are entitled to vote with the holders of the common stock on an as-converted basis. Holders of Series A Convertible Preferred Stock are entitled to a separate class vote with respect to, amendments to the Company’s organizational documents that have an adverse effect on the Series A Convertible Preferred Stock and issuances by the Company of securities that are senior to, or equal in priority with, the Series A Convertible Preferred Stock.

Debt Obligations

12 Months Ended

Dec. 31, 2019

Debt Disclosure [Abstract]

Debt Obligations

7. DEBT OBLIGATIONS

The following table summarizes the Company's short-term borrowings and long-term debt:



		December 31, 2019				December 31, 2018
In millions, except percentages		Amount			Weighted-Average Interest Rate	Amount			Weighted-Average Interest Rate
Short-Term Borrowings
Current portion of Senior Secured Credit Facility ⁽¹⁾		$	8		4.30%	$	84		4.51%
Trade Receivables Securitization Facility ⁽¹⁾		270			2.65%	100			3.37%
Other ⁽¹⁾		4			2.82%	1			4.92%
	Total short-term borrowings	$	282			$	185
Long-Term Debt
Senior Secured Credit Facility:
	Term loan facility ⁽¹⁾	$	740		4.30%	$	675		4.51%
	Revolving credit facility ⁽¹⁾	265			3.76%	120			4.49%
Senior Notes:
	5.00% Senior Notes due 2022	600				600
	4.625% Senior Notes due 2021	—				500
	5.875% Senior Notes due 2021	—				400
	6.375% Senior Notes due 2023	700				700
	5.750% Senior Notes due 2027	500				—
	6.125% Senior Notes due 2029	500				—
Deferred financing fees		(32		)		(18		)
Other ⁽¹⁾		4			0.05%	3			0.59%
	Total long-term debt	$	3,277			$	2,980


⁽¹⁾	Interest rates are weighted average interest rates as of December 31, 2019 and 2018.

Senior Secured Credit Facility On August 28, 2019, the Company entered into an amended and restated senior secured credit facility with and among certain subsidiaries of NCR (the Foreign Borrowers), the lenders party thereto and JPMorgan Chase Bank, NA (JPMCB) as the administrative agent, refinancing its term loan facility and revolving credit facility thereunder (the Senior Secured Credit Facility). The Senior Secured Credit Facility consisted of a term loan facility with an aggregate principal commitment of $750 million, of which $748 million was outstanding as of December 31, 2019. Additionally, the Senior Secured Credit Facility provides for a five-year revolving credit facility with an aggregate principal amount of $1.1 billion, of which $265 million was outstanding as of December 31, 2019. The revolving credit facility also allows a portion of the availability to be used for letters of credit, and as of December 31, 2019, outstanding letters of credit were $28 million. As a result of amending the Senior Secured Credit Facility, the Company wrote off approximately $5 million of deferred financing fees which were recorded within interest expense during the year ended December 31, 2019 in the Consolidated Statement of Operations. Additionally, the Company incurred debt issuance fees of $18 million that have been deferred and will be recognized in interest expense over the term of the Senior Secured Credit Facility.

Up to $400 million of the revolving credit facility is available to the Foreign Borrowers. Term loans were made to the Company in U.S. Dollars, and loans under the revolving credit facility are available in U.S. Dollars, Euros and Pound Sterling.

The outstanding principal balance of the term loan facility is required to be repaid in equal quarterly installments of approximately 0.25% of the aggregate principal amount beginning with the fiscal quarter ending December 31, 2019, with the balance being due at maturity on August 28, 2026. Borrowings under the revolving portion of the credit facility are due August 28, 2024. Amounts outstanding under the Senior Secured Credit Facility bear interest at LIBOR (or, in the case of amounts denominated in Euros, EURIBOR), or, at NCR’s option, in the case of amounts denominated in U.S. Dollars, at a base rate equal to the highest of (a) the federal funds rate plus 0.50%, (b) the rate of interest last quoted by the Wall Street Journal as the “prime rate” and (c) the one-month LIBOR rate plus 1.00% (the Base Rate), plus, in each case, a margin ranging from 1.25% to 2.25% for LIBOR-based loans or EURIBOR-based revolving loans and ranging from 0.25% to 1.25% for Base Rate-based revolving loans, in each case, depending on the Company’s consolidated leverage ratio. The terms of the Senior Secured Credit Facility also require certain other fees and payments to be made by the Company, including a commitment fee on the undrawn portion of the revolving credit facility. Amounts outstanding under the Senior Secured Credit Facility for the term loan facility bear interest at LIBOR plus 2.5% margin per annum, or at NCR's option, the Base Rate plus a 1.50% margin per annum.

The obligations of the Company and Foreign Borrowers under the Senior Secured Credit Facility are guaranteed by certain of the Company's wholly-owned domestic subsidiaries. The Senior Secured Credit Facility and these guarantees are secured by a first priority lien and security interest in certain equity interests owned by the Company and the guarantor subsidiaries in certain of their respective domestic and foreign subsidiaries, and a perfected first priority lien and security interest in substantially all of the Company's U.S. assets and the assets of the guarantor subsidiaries, subject to certain exclusions. These security interests would be released if the Company achieves an “investment grade” rating, and will remain released so long as the Company maintains that rating.

The Senior Secured Credit Facility includes affirmative and negative covenants that restrict or limit the ability of the Company and its subsidiaries to, among other things, incur indebtedness; create liens on assets; engage in certain fundamental corporate changes or changes to the Company's business activities; make investments; sell or otherwise dispose of assets; engage in sale-leaseback or hedging transactions; repurchase stock, pay dividends or make similar distributions; repay other indebtedness; engage in certain affiliate transactions; or enter into agreements that restrict the Company's ability to create liens, pay dividends or make loan repayments. The Senior Secured Credit Facility also includes a financial covenant that require the Company to maintain:

•

a consolidated leverage ratio on the last day of any fiscal quarter, not to exceed (i) in the case of any fiscal quarter ending on or prior to March 31, 2021, (a) the sum of 4.50 and an amount (not to exceed 0.50) to reflect debt used to reduce NCR’s unfunded pension liabilities to (b) 1.00, and (ii) in the case of any fiscal quarter ending after March 31, 2021 and on or prior to March 31, 2023, (a) the sum of 4.25 and an amount (not to exceed 0.50) to reflect debt used to reduce NCR’s unfunded pension liabilities to (b) 1.00; and (iii) in the case of any fiscal quarter ending after March 31, 2023, (a) the sum of 4.00 and an amount (not to exceed 0.50) to reflect debt used to reduce our unfunded pension liabilities to (b) 1.00.

The Company has the option to elect to increase the maximum permitted leverage ratio by 0.25 in connection with the consummation of any material acquisition (as defined in the Senior Secured Credit Facility) for four fiscal quarters, but in no event will the maximum permitted leverage ratio, inclusive of all increases, exceed 4.75 to 1.00. At December 31, 2019, the maximum consolidated leverage ratio under the Senior Secured Credit Facility was 4.75 to 1.00.

The Senior Secured Credit Facility also includes provisions for events of default, which are customary for similar financings. Upon the occurrence of an event of default, the lenders may, among other things, terminate the loan commitments, accelerate all loans and require cash collateral deposits in respect of outstanding letters of credit. If the Company is unable to pay or repay the amounts due, the lenders could, among other things, proceed against the collateral granted to them to secure such indebtedness.

The Company may request, at any time and from time to time, but the lenders are not obligated to fund, the establishment of one or more incremental term loans and/or revolving credit facilities (subject to the agreement of existing lenders or additional financial institutions to provide such term loans and/or revolving credit facilities) with commitments in an aggregate amount not to exceed the greater of (i) $150 million, and (ii) such amount as would not cause the leverage ratio under the Senior Secured Credit Facility, calculated on a pro forma basis including the incremental facility and assuming that it and the revolver are fully drawn, to exceed 3.00 to 1.00, and the proceeds of which can be used for working capital requirements and other general corporate purposes.

Senior Unsecured Notes On September 17, 2012, the Company issued $600 million aggregate principal amount of 5.00% senior unsecured notes due in 2022 (the 5.00% Notes). The 5.00% Notes were sold at 100% of the principal amount and will mature on July 15, 2022. The Company has the option to redeem the 5.00% Notes, in whole or in part, at any time on or after July 15, 2017, at a redemption price of 102.500%, 101.667%, 100.833% and 100.000% during the 12-month periods commencing on July 15, 2017, 2018, 2019 and 2020 and thereafter, respectively, plus accrued and unpaid interest to the redemption date.

On December 18, 2012, the Company issued $500 million aggregate principal amount of 4.625% senior unsecured notes due in 2021 (the 4.625% Notes). The 4.625% Notes were sold at 100% of the principal amount and had a maturity date of February 15, 2021. On August 8, 2019, the Company issued a notice of full redemption to redeem all of the outstanding aggregate principal amount of the 4.625% Notes. On September 7, 2019, the 4.625% Notes were redeemed at a price equal to (i) 100% of the aggregate principal amount of the Notes and (ii) accrued and unpaid interest to, but not including, the redemption date. Upon deposit of the redemption payment, the 4.625% Notes were satisfied and discharged in accordance with its terms.

On December 19, 2013, the Company issued $400 million aggregate principal amount of 5.875% senior unsecured notes due in 2021 (the 5.875% Notes). The 5.875% Notes were sold at 100% of the principal amount and had a maturity date of December 15, 2021. On November 14, 2019, the Company issued a notice of full redemption to redeem all of the outstanding aggregate principal amount of the 5.875% Notes. On December 15, 2019, the 5.875% Notes were redeemed at a price equal to (i) 100% of the aggregate principal amount of the Notes and (ii) accrued and unpaid interest to, but not including, the redemption date. Upon deposit of the redemption payment, the 5.875% Notes were satisfied and discharged in accordance with its terms.

On December 19, 2013, the Company issued $700 million aggregate principal amount of 6.375% senior unsecured notes due in 2023 (the 6.375% Notes).The 6.375% Notes were sold at 100% of the principal amount and will mature on December 15, 2023. The Company has the option to redeem the 6.375% Notes, in whole or in part, at any time on or after December 15, 2018, at a redemption price of 103.188%, 102.125%, 101.063% and 100% during the 12-month periods commencing on December 15, 2018, 2019, 2020 and 2021 and thereafter, respectively, plus accrued and unpaid interest to the redemption date.

On August 21, 2019, the Company issued $500 million aggregate principal amount of 5.750% senior unsecured notes due in 2027 (the 5.750% Notes). The 5.750% Notes were sold at 100% of the principal amount and will mature on September 1, 2027. The 5.750% Notes were issued without registration rights. The Company has the option to redeem the 5.750% Notes, in whole or in part, at any time on or after September 1, 2022, at a redemption price of 102.875%, 101.438%, and 100% during the 12-month periods commencing on September 1, 2022, 2023, and 2024 and thereafter, respectively, plus accrued and unpaid interest to the redemption date. Prior to September 1, 2022, the Company may redeem the 5.750% Notes, in whole or in part, at a redemption price equal to 100% of the principal amount plus a make-whole premium and accrued and unpaid interest to the redemption date.

On August 21, 2019, the Company issued $500 million aggregate principal amount of 6.125% senior unsecured notes due in 2029 (the 6.125% Notes). The 6.125% Notes were sold at 100% of the principal amount and will mature of September 1, 2029. The 6.125% Notes were issued without registration rights. The Company has the option to redeem the 6.125% Notes, in whole or in part, at any time on or after September 1, 2024, at a redemption price of 103.063%, 102.042%, 101.021% and 100% during the 12-month periods commencing on September 1, 2024, 2025, 2026 and 2027 and thereafter, respectively, plus accrued and unpaid interest to the redemption date. Prior to September 1, 2024, the Company may redeem the 6.125% Notes, in whole or in part, at a redemption price equal to 100% of the principal amount plus a make-whole premium and accrued and unpaid interest to the redemption date.

As a result of the redemption of the 4.625% and the 5.875% Notes, the Company wrote off approximately $2 million of deferred financing fees which was recorded within interest expense during the year ended December 31, 2019 in the Consolidated Statement of Operations. For the issuance of the 5.750% Notes and the 6.125% Notes, the Company incurred debt issuance fees of $15 million that have been deferred and will be recognized in interest expense over the term of the indentures.

The senior unsecured notes are guaranteed, fully and unconditionally, on an unsecured senior basis, by our 100% owned subsidiary, NCR International, Inc. The terms of the indentures for these notes limit the ability of the Company and certain of its subsidiaries to, among other things, incur additional debt or issue redeemable preferred stock; pay dividends or make certain other restricted payments or investments; incur liens; sell assets; incur restrictions on the ability of the Company's subsidiaries to pay dividends to the Company; enter into affiliate transactions; engage in sale and leaseback transactions; and consolidate, merge, sell or otherwise dispose of all or substantially all of the Company's or such subsidiaries' assets. These covenants are subject to significant exceptions and qualifications. For example, if these notes are assigned an "investment grade" rating by Moody's or S&P and no default has occurred or is continuing, certain covenants will be terminated.

Trade Receivables Securitization Facility In November 2014, the Company established a revolving trade receivables securitization facility (the A/R Facility) with PNC Bank, National Association (PNC) as the administrative agent, and various lenders. In November 2019, the Company amended the A/R Facility to increase the maximum commitment made available under the Facility and extended the maturity date to November 2021. The amendment also included other modifications including the scope of receivables subject to the facility and related eligibility requirements, the adoption of a new benchmark for determining overnight funding rates and the fees and interest payable to the agent and lenders party thereto. The A/R Facility now provides for up to $300 million in funding based on the availability of eligible receivables and other customary factors and conditions, of which $270 million was outstanding as of December 31, 2019.

Under the A/R Facility, NCR sells and/or contributes certain of its U.S. trade receivables to a wholly-owned, bankruptcy-remote subsidiary as they are originated, and advances by the lenders to that subsidiary are secured by those trade receivables. The assets of this financing subsidiary are restricted as collateral for the payment of its obligations under the A/R Facility, and its assets and credit are not available to satisfy the debts and obligations owed to the creditors of the Company. The Company includes the assets, liabilities and results of operations of this financing subsidiary in its consolidated financial statements. The financing subsidiary owned $603 million and $526 million of outstanding accounts receivable as of December 31, 2019 and 2018, respectively, and these amounts are included in accounts receivable, net in the Consolidated Balance Sheets.

The financing subsidiary will pay annual commitments and other customary fees to the lenders, and advances by a lender under the A/R Facility will accrue interest (i) at a reserve-adjusted LIBOR rate or a base rate equal to the highest of (a) the applicable lender’s prime rate or (b) the federal funds rate plus 0.50%, if the lender is funding as a committed lender under the terms of the

A/R Facility, or (ii) based on commercial paper interest rates if the lender is funding as a commercial paper conduit lender. Advances may be prepaid at any time without premium or penalty.

The A/R Facility contains various customary affirmative and negative covenants and default and termination provisions which provide for the acceleration of the advances under the A/R Facility in circumstances including, but not limited to, failure to pay interest or principal when due, breach of representation, warranty or covenant, certain insolvency events or failure to maintain the security interest in the trade receivables, and defaults under other material indebtedness.

Debt Maturities Maturities of debt outstanding, in principal amounts, at December 31, 2019 are summarized below:



			For the years ended December 31
In millions	Total		2020		2021		2022		2023		2024		Thereafter
Debt maturities	$	3,591	$	15	$	277	$	608	$	708	$	272	$	1,711

Fair Value of Debt The Company utilized Level 2 inputs, as defined in the fair value hierarchy, to measure the fair value of the long-term debt, which, as of December 31, 2019 and 2018 was $3.70 billion and $3.11 billion, respectively. Management's fair value estimates were based on quoted prices for recent trades of NCR’s long-term debt, quoted prices for similar instruments, and inquiries with certain investment communities.

Income Taxes

12 Months Ended

Dec. 31, 2019

Income Tax Disclosure [Abstract]

Income Taxes

8. INCOME TAXES

For the years ended December 31, income (loss) from continuing operations before income taxes consisted of the following:



In millions	2019			2018			2017
Income (loss) before income taxes
United States	$	(25	)	$	(262	)	$	149
Foreign	366			301			333
Total income (loss) from continuing operations before income taxes	$	341		$	39		$	482

For the years ended December 31, income tax expense (benefit) consisted of the following:



In millions	2019			2018			2017
Income tax expense (benefit)
Current
Federal	$	1		$	18		$	14
State	2			—			2
Foreign	78			42			54
Deferred
Federal	(19		)	(2		)	178
State	—			1			(3		)
Foreign	(335		)	14			(3		)
Total income tax expense (benefit)	$	(273	)	$	73		$	242

The following table presents the principal components of the difference between the effective tax rate and the U.S. federal statutory income tax rate for the years ended December 31:



In millions	2019			2018			2017
Income tax expense at the U.S. federal tax rate of 21% for 2019 and 2018, respectively and 35% for 2017	$	72		$	8		$	169
Foreign income tax differential	10			20			(38		)
State and local income taxes (net of federal effect)	3			2			(1		)
Other U.S. permanent book/tax differences	3			—			1
Meals and entertainment expense	2			2			2
Executive compensation	9			4			1
Employee share-based payments	2			3			(3		)
Impact of intangible asset transfer	(245		)	—			—
Gains/losses on entity liquidations	(12		)	—			—
Foreign derived intangible income deduction	(7		)	(1		)	—
Change in branch tax status	(17		)	(9		)	—
Goodwill impairment	—			30			—
Research and development tax credits	(5		)	(6		)	(4		)
U.S. manufacturing deduction	—			—			(9		)
U.S. valuation allowance ⁽¹⁾	(16		)	16			—
U.S tax reform	—			37			130
Foreign valuation allowance	(74		)	2			—
Change in liability for unrecognized tax benefits ⁽¹⁾	4			(23		)	(2		)
Prior period adjustments	(1		)	(11		)	—
Other, net	(1		)	(1		)	(4		)
Total income tax expense (benefit)	$	(273	)	$	73		$	242

⁽¹⁾ Does not include the impact of items included in the U.S. Tax Reform category

NCR's tax provisions include a provision for income taxes in certain tax jurisdictions where its subsidiaries are profitable, but reflect only a portion of the tax benefits related to certain foreign subsidiaries' tax losses due to the uncertainty of the ultimate realization of future benefits from these losses. During 2019, our tax rate was impacted by the transfer of certain intangible assets among our wholly-owned subsidiaries, resulting in a variety of tax effects including the establishment of deferred tax assets, recognition of tax gains and losses and other deferred tax adjustments. In total, these tax impacts created a net tax benefit associated with the intangible asset transfer of $264 million. Our tax rate was also impacted by foreign valuation allowance releases of $74 million. During 2018, the tax rate was impacted by $37 million relating to U.S. Tax Reform. During 2017, the tax rate was impacted by a provisional charge of $130 million relating to U.S. Tax Reform.

During 2019, we transferred certain intangible assets among our wholly-owned subsidiaries, which resulted in the establishment of deferred tax assets of $274 million. The establishment of deferred tax assets from intra-entity transfers of intangible assets required us to make significant estimates and assumptions to determine the fair value of such intangible assets. Critical estimates in valuing the intangible assets include, but are not limited to, internal revenue and expense forecasts, and discount rates. The sustainability of our future tax benefits is dependent upon the acceptance of these valuation estimates and assumptions by the taxing authorities.

NCR did not provide additional U.S. income tax or foreign withholding taxes, if any, on approximately $3.1 billion of undistributed earnings of its foreign subsidiaries, given the intention continues to be that those earnings are reinvested indefinitely. The amount of unrecognized deferred tax liability associated with these indefinitely reinvested earnings is approximately $222 million. The unrecognized deferred tax liability is made up of a combination of U.S. and state income taxes and foreign withholding taxes.

We regularly review our deferred tax assets for recoverability and establish a valuation allowance if it is more likely than not that some portion or all of the deferred tax asset will not be realized. The determination as to whether a deferred tax asset will be realized is made on a jurisdictional basis and is based on the evaluation of positive and negative evidence. This evidence includes historical taxable income/loss, projected future taxable income, the expected timing of the reversal of existing temporary differences and the implementation of tax planning strategies.

Deferred income tax assets and liabilities included in the Consolidated Balance Sheets as of December 31 were as follows:



In millions	2019			2018
Deferred income tax assets
Employee pensions and other benefits	$	243		$	223
Other balance sheet reserves and allowances	182			141
Tax loss and credit carryforwards	625			682
Capitalized research and development	47			53
Lease liabilities	104			—
Intangibles	127			—
Property, plant and equipment	11			11
Other	9			38
Total deferred income tax assets	1,348			1,148
Valuation allowance	(352		)	(485		)
Net deferred income tax assets	996			663
Deferred income tax liabilities
Intangibles	—			151
Right of use assets	102			—
Capitalized software	98			78
Other	—			7
Total deferred income tax liabilities	200			236
Total net deferred income tax assets	$	796		$	427

NCR recorded valuation allowances related to certain deferred income tax assets due to the uncertainty of the ultimate realization of the future benefits from those assets. The valuation allowances cover deferred tax assets, primarily tax loss carryforwards and foreign tax credits, in tax jurisdictions where there is uncertainty as to the ultimate realization of those tax losses and credits. If we are unable to generate sufficient future taxable income of the proper source in the time period within which the temporary differences underlying our deferred tax assets become deductible, or before the expiration of our loss and credit carryforwards, additional valuation allowances could be required.

As of December 31, 2019, NCR had U.S. federal, U.S. state (tax effected), and foreign tax attribute carryforwards of approximately $1.5 billion. The net operating loss carryforwards that are subject to expiration will expire in the years 2020 through 2038. This includes U.S. tax credit carryforwards of $263 million. Approximately $5 million of the credit carryforwards will be refunded by 2022 due to U.S. Tax Reform, and $258 million of the credit carryforwards expire in the years 2020 through 2039. As a result of stock ownership changes our U.S. tax attributes could be subject to limitations under Section 382 of the U.S. Internal Revenue Code of 1986, as amended, if further material stock ownership changes occur.

The aggregate changes in the balance of our gross unrecognized tax benefits were as follows for the years ended December 31:



In millions	2019			2018			2017
Gross unrecognized tax benefits - January 1	$	110		$	196		$	183
Increases related to tax positions from prior years	7			9			3
Decreases related to tax positions from prior years	(4		)	(50		)	(1		)
Increases related to tax provisions taken during the current year	14			9			23
Settlements with tax authorities	(5		)	(45		)	(4		)
Lapses of statutes of limitation	(1		)	(9		)	(8		)
Total gross unrecognized tax benefits - December 31	$	121		$	110		$	196

Of the total amount of gross unrecognized tax benefits as of December 31, 2019, $87 million would affect NCR’s effective tax rate if realized. The Company’s liability arising from uncertain tax positions is recorded in income tax accruals and other current liabilities in the Consolidated Balance Sheets.

We recognized interest and penalties associated with uncertain tax positions as part of the provision for income taxes in our Consolidated Statements of Operations of $2 million of expense, $9 million of benefit, and $2 million of expense for the years ended December 31, 2019, 2018, and 2017, respectively. The gross amount of interest and penalties accrued as of December 31, 2019 and 2018 was $35 million and $33 million, respectively.

In the U.S., NCR files consolidated federal and state income tax returns where statutes of limitations generally range from three to five years. U.S. federal tax years remain open from 2015 forward. Years beginning on or after 2001 are still open to examination by certain foreign taxing authorities, including India, Egypt, and other major taxing jurisdictions.

During 2020, the Company expects to resolve certain tax matters related to U.S. and foreign jurisdictions. As of December 31, 2019, we estimate that it is reasonably possible that unrecognized tax benefits may decrease by $12 million to $19 million in the next 12 months due to the resolution of these tax matters.

Employee Stock Compensation Plans

12 Months Ended

Dec. 31, 2019

Share-based Payment Arrangement [Abstract]

Employee Stock Compensation Plans

9. STOCK COMPENSATION PLANS

The Company recognizes all share-based payments as compensation expense in its financial statements based on their fair value. As of December 31, 2019, the Company’s stock-based compensation consisted of restricted stock units, employee stock purchase plan and stock options. The Company recorded stock-based compensation expense for the years ended December 31 as follows:



In millions	2019		2018		2017
Restricted stock units	$	94	$	65	$	73
Employee stock purchase plan	4		4		4
Stock options	9		4		—
Stock-based compensation expense	107		73		77
Tax benefit	(12)		(10)		(22		)
Total stock-based compensation (net of tax)	$	95	$	63	$	55

Approximately 20 million shares remain authorized to be issued under the 2017 Stock Incentive Plan (SIP). Details of the Company's stock-based compensation plans are discussed below.

Restricted Stock Units

The SIP provides for the grant of several different forms of stock-based compensation, including restricted stock units. Restricted stock units can have service-based and/or performance-based vesting with performance goals being established by the Compensation and Human Resource Committee of the Company’s Board of Directors. Any grant of restricted stock units is generally subject to a vesting period of 12 months to 48 months, to the extent permitted by the SIP. Performance-based grants conditionally vest upon achievement of future performance goals based on performance criteria such as the Company’s achievement of specific return on capital and/or other financial metrics (as defined in the SIP) during the performance period. Performance-based grants must be earned, based on performance, before the actual number of shares to be awarded is known. The Compensation and Human Resource Committee considers the likelihood of meeting the performance criteria based upon estimates and other relevant data, and certifies performance based on its analysis of achievement against the performance criteria. A recipient of restricted stock units does not have the rights of a stockholder and is subject to restrictions on transferability and risk of forfeiture. Other terms and conditions applicable to any award of restricted stock units will be determined by the Compensation and Human Resource Committee and set forth in the agreement relating to that award.

The following table reports restricted stock unit activity during the year ended December 31, 2019:



Shares in thousands	Number of Units		Weighted Average Grant-Date Fair Value per Unit
Unvested shares as of January 1	5,966		$	28.69
Shares granted	1,828		$	24.31
Shares vested	(2,907	)	$	26.68
Shares forfeited	(431	)	$	28.74
Unvested shares as of December 31	4,456		$	28.18

Stock-based compensation expense is recognized in the financial statements based upon fair value. The total fair value of units vested and distributed in the form of NCR common stock was $86 million in 2019, $90 million in 2018, and $87 million in 2017. As of December 31, 2019, there was $78 million of unrecognized compensation cost related to unvested restricted stock unit grants. The unrecognized compensation cost is expected to be recognized over a remaining weighted-average period of 0.8 years. The weighted average grant date fair value for restricted stock unit awards granted in 2018 and 2017 was $26.25 and $46.95, respectively.

The following table represents the composition of restricted stock unit grants in 2019:



Shares in thousands	Number of Units	Weighted Average Grant-Date Fair Value
Service-based units	894	$	27.02
Performance-based units	934	$	21.72
Total restricted stock units	1,828	$	24.31

Stock Options

The SIP also provides for the grant of stock options to purchase shares of NCR common stock. The Compensation and Human Resource Committee has discretion to determine the material terms and conditions of option awards under the SIP, provided that (i) the exercise price must be no less than the fair market value of NCR common stock (defined as the closing price) on the date of grant, (ii) the term must be no longer than ten years, and (iii) in no event shall the normal vesting schedule provide for vesting in less than one year. Other terms and conditions of an award of stock options will be determined by the Compensation and Human Resource Committee as set forth in the agreement relating to that award. The Compensation and Human Resource Committee has authority to administer the SIP, except that the Committee on Directors and Governance of the Company’s Board of Directors will administer the SIP with respect to non-employee members of the Board of Directors. New shares of the Company’s common stock are issued as a result of stock option exercises.

Stock compensation expense is recognized in the financial statements based upon grant date fair value and is computed using the Black-Scholes option-pricing model. During the years ended December 31, 2019 and 2018, the Company granted stock options and the weighted average fair value of option grants was estimated based on the below weighted average assumptions, which was $8.07 and $9.80, respectively. The stock options were granted with a 7 year contractual term that will vest over 4 years.



	For the year ended December 31, 2019		For the year ended December 31, 2018
Dividend yield	—		—
Risk-free interest rate	2.50	%	2.50	%
Expected volatility	34.79	%	34.88	%
Expected holding period - years	3.9 years		3.8 years

Expected volatility is calculated as the historical volatility of the Company’s stock over a period equal to the expected term of the options, as management believes this is the best representation of prospective trends. The Company uses historical data to estimate option exercise and employee terminations within the valuation model. The expected holding period represents the period of time that options are expected to be outstanding. The risk-free interest rate for periods within the contractual life of the option is based on a blend of the three and five-year U.S. Treasury yield curves in effect at the time of grant.

The following table summarizes the Company’s stock option activity for the year ended December 31, 2019:



Shares in thousands	Shares Under Option		Weighted Average Exercise Price per Share		Weighted Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value (in millions)
Outstanding as of January 1	2,606		$	29.08
Granted	2,131		$	26.45
Exercised	(99	)	$	16.07
Forfeited or expired	(79	)	$	32.57
Outstanding as of December 31	4,559		$	28.08	5.62	$	32.30
Fully vested and expected to vest as of December 31	3,860		$	28.09	5.79	$	27.30
Exercisable as of December 31	699		$	27.99	4.67	$	5.01

As of December 31, 2019, the total unrecognized compensation cost of $26 million related to unvested stock option grants is expected to be recognized over a weighted average period of approximately 1.4 years.

The total intrinsic value of all options exercised was $1 million in 2019, $4 million in 2018, and $3 million in 2017. Cash received from option exercises under all share-based payment arrangements was $2 million in 2019, $4 million in 2018, and $2 million in 2017. There was no tax benefit realized from these exercises in 2019. The tax benefit realized from option exercises was $1 million in 2018 and 2017, respectively.

Employee Benefit Plans

12 Months Ended

Dec. 31, 2019

Employee Benefit Plans [Abstract]

Employee Benefit Plans

10. EMPLOYEE BENEFIT PLANS

Pension, Postretirement and Postemployment Plans NCR sponsors defined benefit pension plans. NCR’s U.S. pension plan no longer offers additional benefits and is closed to new participants. Internationally, the defined benefit plans are based primarily upon compensation and years of service. Certain international plans also no longer offer additional benefits and are closed to new participants. NCR’s funding policy is to contribute annually no less than the minimum required by applicable laws and regulations. Assets of NCR’s defined benefit plans are primarily invested in corporate and government debt securities, common and commingled trusts, publicly traded common stocks, real estate investments, and cash or cash equivalents.

NCR recognizes the funded status of each applicable plan on the Consolidated Balance Sheets. Each overfunded plan is recognized as an asset and each underfunded plan is recognized as a liability. For pension plans, changes in the fair value of plan assets and net actuarial gains or losses are recognized upon remeasurement, which is at least annually in the fourth quarter of each year. For postretirement and postemployment plans, changes to the funded status are recognized as a component of other comprehensive loss in stockholders' equity.

NCR sponsors a U.S. postretirement benefit plan that no longer offers benefits to U.S. participants who had not reached a certain age and years of service with NCR. The plan provides medical care benefits to retirees and their eligible dependents. Non-U.S. employees are typically covered under government-sponsored programs, and NCR generally does not provide postretirement benefits other than pensions to non-U.S. retirees. NCR generally funds these benefits on a pay-as-you-go basis.

NCR offers various postemployment benefits to involuntarily terminated and certain inactive employees after employment but before retirement. These benefits are paid in accordance with NCR’s established postemployment benefit practices and policies. Postemployment benefits include mainly severance as well as continuation of healthcare benefits and life insurance coverage while on disability. NCR provides appropriate accruals for these postemployment benefits. These postemployment benefits are funded on a pay-as-you-go basis.

Pension Plans Reconciliation of the beginning and ending balances of the benefit obligations for NCR's pension plans are as follows:



	U.S. Pension Benefits						International Pension Benefits						Total Pension Benefits
In millions	2019			2018			2019			2018			2019			2018
Change in benefit obligation
Benefit obligation as of January 1	$	1,763		$	1,950		$	1,092		$	1,273		$	2,855		$	3,223
Net service cost	—			—			7			7			7			7
Interest cost	66			61			19			20			85			81
Amendment	—			—			—			4			—			4
Actuarial (gain) loss	229			(149		)	112			(83		)	341			(232		)
Benefits paid	(104		)	(99		)	(76		)	(86		)	(180		)	(185		)
Plan participant contributions	—			—			1			1			1			1
Currency translation adjustments	—			—			19			(44		)	19			(44		)
Benefit obligation as of December 31	$	1,954		$	1,763		$	1,174		$	1,092		$	3,128		$	2,855
Accumulated benefit obligation as of December 31	$	1,954		$	1,763		$	1,163		$	1,080		$	3,117		$	2,843

A reconciliation of the beginning and ending balances of the fair value of the plan assets of NCR's pension plans are as follows:



	U.S. Pension Benefits						International Pension Benefits						Total Pension Benefits
In millions	2019			2018			2019			2018			2019			2018
Change in plan assets
Fair value of plan assets as of January 1	$	1,269		$	1,444		$	953		$	1,086		$	2,222		$	2,530
Actual return on plan assets	212			(76		)	128			(34		)	340			(110		)
Company contributions	—			—			23			24			23			24
Benefits paid	(104		)	(99		)	(76		)	(86		)	(180		)	(185		)
Currency translation adjustments	—			—			29			(38		)	29			(38		)
Plan participant contributions	—			—			1			1			1			1
Fair value of plan assets as of December 31	$	1,377		$	1,269		$	1,058		$	953		$	2,435		$	2,222

The following table presents the funded status and the reconciliation of the funded status to amounts recognized in the Consolidated Balance Sheets and in accumulated other comprehensive loss as of December 31:



	U.S. Pension Benefits						International Pension Benefits						Total Pension Benefits
In millions	2019			2018			2019			2018			2019			2018
Funded Status	$	(577	)	$	(494	)	$	(116	)	$	(139	)	$	(693	)	$	(633	)
Amounts recognized in the Consolidated Balance Sheets
Noncurrent assets	$	—		$	—		$	178		$	140		$	178		$	140
Current liabilities	—			—			(13		)	(14		)	(13		)	(14		)
Noncurrent liabilities	(577		)	(494		)	(281		)	(265		)	(858		)	(759		)
Net amounts recognized	$	(577	)	$	(494	)	$	(116	)	$	(139	)	$	(693	)	$	(633	)
Amounts recognized in accumulated other comprehensive loss
Prior service cost	—			—			20			21			20			21
Total	$	—		$	—		$	20		$	21		$	20		$	21

For pension plans with accumulated benefit obligations in excess of plan assets, the projected benefit obligation, accumulated benefit obligation and fair value of assets were $2,222 million, $2,217 million, and $1,380 million, respectively, as of December 31, 2019, and $2,016 million, $2,012 million and $1,271 million, respectively, as of December 31, 2018.

The net periodic benefit (income) cost of the pension plans for the years ended December 31 was as follows:



In millions	U.S. Pension Benefits									International Pension Benefits									Total Pension Benefits
In millions	2019			2018			2017			2019			2018			2017			2019			2018			2017
Net service cost	$	—		$	—		$	—		$	7		$	7		$	8		$	7		$	7		$	8
Interest cost	66			61			71			19			20			20			85			81			91
Expected return on plan assets	(43		)	(43		)	(57		)	(31		)	(32		)	(35		)	(74		)	(75		)	(92		)
Amortization of prior service cost	—			—			—			1			1			1			1			1			1
Actuarial (gain) loss	60			(29		)	28			15			(16		)	—			75			(45		)	28
Net periodic benefit (income) cost	$	83		$	(11	)	$	42		$	11		$	(20	)	$	(6	)	$	94		$	(31	)	$	36

Actuarial losses in 2019 were primarily due to a decrease in the discount rate. Actuarial gains in 2018 were due to an increase in the discount rate as well as a favorable impact from a mortality update in the United Kingdom. Discount rates in 2017 remained consistent with 2016 and actuarial losses in 2017 were primarily due to a mortality update in the United States.

During 2017, the Company offered a voluntary lump sum payment option to certain former employees who were deferred vested participants of the Company's U.S. pension plan who had not yet started monthly payments of their pension benefit. The voluntary lump sum payment offer, which resulted in approximately $130 million being paid out of plan assets, was completed during the fourth quarter of 2017. Additionally, during 2017, the Company entered into a single premium group annuity contract to secure approximately $190 million of benefits for former employees or their related beneficiaries whose monthly pension benefit amount under the Company’s U.S. pension plan was $500 or less. These actions were completed during the fourth quarter of 2017 which resulted in an actuarial gain of $25 million and is reflected as a component of the actuarial loss as a result of the annual remeasurement completed in the fourth quarter of 2017.

Effective January 1, 2017, we changed the method used to estimate the service and interest components of net periodic benefit cost for our significant pension plans where yield curves are available. Previously, we estimated such cost components utilizing a single weighted-average discount rate derived from the yield curve used to measure the pension benefit obligation. The new methodology utilizes a full yield curve approach by applying the specific spot rates along the yield curve used in the determination of the pension benefit obligation to their underlying projected cash flows and provides a more precise measurement of service and interest costs by improving the correlation between projected cash flows and their corresponding spot rates. This change does not

affect the measurement of our total benefit obligation and was applied prospectively as a change in estimate, beginning January 1, 2017.

The weighted average rates and assumptions used to determine benefit obligations as of December 31 were as follows:



	U.S. Pension Benefits				International Pension Benefits				Total Pension Benefits
	2019		2018		2019		2018		2019		2018
Discount rate	3.1	%	4.2	%	1.4	%	2.1	%	2.5	%	3.4	%
Rate of compensation increase	N/A		N/A		0.9	%	1.0	%	0.9	%	1.0	%

The weighted average rates and assumptions used to determine net periodic benefit (income) cost for the years ended December 31 were as follows:



	U.S. Pension Benefits						International Pension Benefits						Total Pension Benefits
	2019		2018		2017		2019		2018		2017		2019		2018		2017
Discount rate - Service Cost	N/A		N/A		N/A		1.6	%	1.4	%	1.4	%	1.6	%	1.4	%	1.4	%
Discount rate - Interest Cost	3.8	%	3.2	%	3.4	%	1.8	%	1.6	%	1.6	%	3.1	%	2.6	%	2.8	%
Expected return on plan assets	3.6	%	3.1	%	3.5	%	3.2	%	3.0	%	3.5	%	3.4	%	3.1	%	3.5	%
Rate of compensation increase	N/A		N/A		N/A		1.0	%	0.9	%	0.9	%	1.0	%	0.9	%	0.9	%

The weighted-average cash balance interest crediting rate for the Company's cash balance defined benefit plans was 1.2% and 1.4% for the years ended December 31, 2019 and 2018, respectively.

The discount rate used to determine U.S. benefit obligations as of December 31, 2019 was derived by matching the plans’ expected future cash flows to the corresponding yields from the Aon Hewitt AA Bond Universe Curve. This yield curve has been constructed to represent the available yields on high-quality, fixed-income investments across a broad range of future maturities. International discount rates were determined by examining interest rate levels and trends within each country, particularly yields on high-quality, long-term corporate bonds, relative to our future expected cash flows. During 2014, the Society of Actuaries published updated mortality tables and an improvement scale for U.S. plans, which both reflect improved longevity. Based on evaluation of these new tables, we updated our mortality assumptions for our U.S. pension benefits as of December 31, 2017. In 2017, we made a further update to utilize the white collar version of the 2014 tables due to a study of plan specific experience.

NCR employs a building block approach as its primary approach in determining the long-term expected rate of return assumptions for plan assets. Historical market returns are studied and long-term relationships between equities and fixed income are preserved consistent with the widely accepted capital market principle that assets with higher volatilities generate higher returns over the long run. Current market factors, such as inflation and interest rates are evaluated before long-term capital market assumptions are determined. The expected long-term portfolio return is established for each plan via a building block approach with proper rebalancing consideration. The result is then adjusted to reflect additional expected return from active management net of plan expenses. Historical plan returns, the expectations of other capital market participants, and peer data may be used to review and assess the results for reasonableness and appropriateness.

Plan Assets The weighted average asset allocations as of December 31, 2019 and 2018 by asset category are as follows:



	U.S. Pension Fund					International Pension Fund
	Actual Allocation of Plan Assets as of December 31				Target Asset Allocation	Actual Allocation of Plan Assets as of December 31				Target Asset Allocation
	2019		2018		Target Asset Allocation	2019		2018		Target Asset Allocation
Equity securities	—	%	—	%	0 - 0%	23	%	20	%	12 - 27%
Debt securities	99	%	98	%	95 - 100%	56	%	57	%	54 - 72%
Real estate	—	%	1	%	0 - 2%	12	%	14	%	6 - 14%
Other	1	%	1	%	0 - 3%	9	%	9	%	4 - 9%
Total	100	%	100	%		100	%	100	%

The fair value of plan assets as of December 31, 2019 and 2018 by asset category is as follows:



		U.S.										International
In millions	Notes	Fair Value as of December 31, 2019		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Not Subject to Leveling		Fair Value as of December 31, 2019		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Not Subject to Leveling
Assets
Equity securities:
Common stock	1	$	—	$	—	$	—	$	—	$	—	$	53	$	53	$	—	$	—	$	—
Fixed income securities:
Government securities	2	209		—		209		—		—		—		—		—		—		—
Corporate debt	3	934		—		934		—		—		103		—		103		—		—
Other types of investments:
Money market funds	4	12		—		—		—		12		10		—		—		—		10
Common and commingled trusts - Equities	4	—		—		—		—		—		184		—		—		—		184
Common and commingled trusts - Bonds	4	157		—		—		—		157		470		—		—		—		470
Common and commingled trusts - Short Term Investments	4	19		—		—		—		19		21		—		—		—		21
Common and commingled trusts - Balanced	4	—		—		—		—		—		85		—		—		—		85
Partnership/joint venture interests - Real estate	5	1		—		—		—		1		—		—		—		—		—
Partnership/joint venture interests - Other	5	2		—		—		—		2		—		—		—		—		—
Mutual funds	4	43		43		—		—		—		—		—		—		—		—
Insurance products	4	—		—		—		—		—		1		—		1		—		—
Real estate and other	5	—		—		—		—		—		131		—		—		131		—
Total		$	1,377	$	43	$	1,143	$	—	$	191	$	1,058	$	53	$	104	$	131	$	770



		U.S.										International
In millions	Notes	Fair Value as of December 31, 2018		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Not Subject to Leveling		Fair Value as of December 31, 2018		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Not Subject to Leveling
Assets
Equity securities:
Common stock	1	$	—	$	—	$	—	$	—	$	—	$	44	$	44	$	—	$	—	$	—
Fixed income securities:
Government securities	2	247		—		247		—		—		—		—		—		—		—
Corporate debt	3	761		—		761		—		—		100		—		100		—		—
Other types of investments:
Money market funds	4	13		—		2		—		11		8		—		8		—		—
Common and commingled trusts - Equities	4	—		—		—		—		—		150		—		—		—		150
Common and commingled trusts - Bonds	4	174		—		—		—		174		405		—		—		—		405
Common and commingled trusts - Short Term Investments	4	27		—		—		—		27		40		—		—		—		40
Common and commingled trusts - Balanced	4	—		—		—		—		—		76		—		—		—		76
Partnership/joint venture interests - Real estate	5	4		—		—		—		4		—		—		—		—		—
Partnership/joint venture interests - Other	5	4		—		—		—		4		—		—		—		—		—
Mutual funds	4	39		39		—		—		—		—		—		—		—		—
Insurance products	4	—		—		—		—		—		1		—		1		—		—
Real estate and other	5	—		—		—		—		—		129		—		—		129		—
Total		$	1,269	$	39	$	1,010	$	—	$	220	$	953	$	44	$	109	$	129	$	671

Notes:


1.	Common stocks are valued based on quoted market prices at the closing price as reported on the active market on which the individual securities are traded.

Government securities are valued based on yields currently available on comparable securities of issuers with similar credit ratings. When quoted prices are not available for identical or similar securities, the security is valued under a discounted cash flows approach that maximizes observable inputs, such as current yields on similar instruments but includes adjustments for certain risks that may not be observable, such as credit and liquidity risks.


3.	Corporate debt is valued primarily based on observable market quotations for similar bonds at the closing price reported on the active market on which the individual securities are traded. When such quoted prices are not available, the bonds are valued using a discounted cash flows approach using current yields on similar instruments of issuers with similar credit ratings.

Common/collective trusts and registered investment companies (RICs) such as mutual funds are valued using a Net Asset Value (NAV) provided by the manager of each fund. The NAV is based on the underlying net assets owned by the fund, divided by the number of shares or units outstanding. The fair value of the underlying securities within the fund, which are generally traded on an active market, are valued at the closing price reported on the active market on which those individual securities are traded. For investments not traded on an active market, or for which a quoted price is not publicly available, a variety of unobservable valuation methodologies, including discounted cash flow, market multiple and cost valuation approaches, are employed by the fund manager or independent third party to value investments.


5.	Partnership/joint ventures are valued based on the fair value of the underlying securities within the fund, which include investments both traded on an active market and not traded on an active market. For those investments that are traded on an

active market, the values are based on the closing price reported on the active market on which those individual securities are traded. For investments not traded on an active market, or for which a quoted price is not publicly available, a variety of unobservable valuation methodologies, including discounted cash flow, market multiples and cost valuation approaches, are employed by the fund manager to value investments.

The following table presents the reconciliation of the beginning and ending balances of those plan assets classified within Level 3 of the valuation hierarchy. When the determination is made to classify the plan assets within Level 3, the determination is based upon the significance of the unobservable inputs to the overall fair value measurement.



In millions	International Pension Plans
Balance, December 31, 2017	$	131
Realized and unrealized gains and losses, net	—
Purchases, sales and settlements, net	—
Transfers, net	(2		)
Balance, December 31, 2018	$	129
Realized and unrealized gains and losses, net	2
Purchases, sales and settlements, net	—
Transfers, net	—
Balance, December 31, 2019	$	131

Investment Strategy NCR has historically employed a total return investment approach, whereby a mix of fixed-income, equities and real estate investments are used to maximize the long-term return of plan assets subject to a prudent level of risk. The risk tolerance is established for each plan through a careful consideration of plan liabilities, plan funded status and corporate financial condition. To reduce volatility in the value of assets held by the U.S. pension plan, we have rebalanced the asset allocation to a portfolio of 99% of fixed income assets as of December 31, 2019. Additionally, for the U.S. pension plan, we consult with an independent advisor on asset allocation strategy as well as on investment policy and objectives. Similar investment strategy changes are under consideration or being implemented in a number of NCR’s international plans.

The investment portfolios contain primarily fixed-income investments, which are diversified across U.S. and non-U.S. issuers, type of fixed-income security (i.e., government bonds, corporate bonds, mortgage-backed securities) and credit quality. The investment portfolios also contain a blend of equity investments, which are diversified across U.S. and non-U.S. stocks, small and large capitalization stocks, and growth and value stocks, primarily of non-U.S. issuers. Where applicable, real estate investments are made through real estate securities, partnership interests or direct investment and are diversified by property type and location. Other assets, such as cash or private equity are used judiciously to improve portfolio diversification and enhance risk-adjusted portfolio returns. Derivatives may be used to adjust market exposures in an efficient and timely manner. Due to the timing of security purchases and sales, cash held by fund managers is classified in the same asset category as the related investment. Rebalancing algorithms are applied to keep the asset mix of the plans from deviating excessively from their targets. Investment risk is measured and monitored on an ongoing basis through regular performance reporting, investment manager reviews, actuarial liability measurements and periodic investment strategy reviews.

Postretirement Plans Reconciliation of the beginning and ending balances of the benefit obligation for NCR's U.S. postretirement plan is as follows:



	Postretirement Benefits
In millions	2019			2018
Change in benefit obligation
Benefit obligation as of January 1	$	18		$	21
Interest cost	1			—
Actuarial gain	—			(3		)
Plan participant contributions	—			1
Benefits paid	(2		)	(1		)
Benefit obligation as of December 31	$	17		$	18



	Postretirement Benefits
In millions	2019			2018
Benefit obligation	$	(17	)	$	(18	)
Amounts recognized in the Consolidated Balance Sheets
Current liabilities	$	(2	)	$	(2	)
Noncurrent liabilities	(15		)	(16		)
Net amounts recognized	$	(17	)	$	(18	)
Amounts recognized in accumulated other comprehensive loss
Net actuarial loss	$	7		$	7
Prior service benefit	(3		)	(8		)
Total	$	4		$	(1	)

The net periodic benefit income of the postretirement plan for the years ended December 31 was:



In millions	Postretirement Benefits
In millions	2019			2018			2017
Interest cost	$	1		$	—		$	1
Amortization of:
Prior service benefit	(5		)	(5		)	(6		)
Actuarial loss	—			1			2
Net periodic benefit income	$	(4	)	$	(4	)	$	(3	)

The assumptions utilized in accounting for postretirement benefit obligations as of December 31 and for postretirement benefit income for the years ended December 31 were:



	Postretirement Benefit Obligations						Postretirement Benefit Costs
	2019		2018		2017		2019		2018		2017
Discount rate	2.5	%	3.7	%	3.1	%	3.7	%	3.1	%	3.2	%

Assumed healthcare cost trend rates as of December 31 were:



	2019				2018
	Pre-65 Coverage		Post-65 Coverage		Pre-65 Coverage		Post-65 Coverage
Healthcare cost trend rate assumed for next year	6.7	%	5.9	%	7.1	%	6.1	%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)	5.0	%	5.0	%	5.0	%	5.0	%
Year that the rate reaches the ultimate rate	2027		2027		2027		2027

Postemployment Benefits Reconciliation of the beginning and ending balances of the benefit obligation for NCR's postemployment plan was:



	Postemployment Benefits
In millions	2019			2018
Change in benefit obligation
Benefit obligation as of January 1	$	139		$	142
Service cost	31			43
Interest cost	3			3
Benefits paid	(35		)	(40		)
Foreign currency exchange	(1		)	(6		)
Actuarial (gain) loss	(11		)	(3		)
Benefit obligation as of December 31	$	126		$	139

The following table presents the funded status and the reconciliation of the unfunded status to amounts recognized in the Consolidated Balance Sheets and in accumulated other comprehensive loss at December 31:



	Postemployment Benefits
In millions	2019			2018
Benefit obligation	$	(126	)	$	(139	)
Amounts recognized in the Consolidated Balance Sheets
Current liabilities	$	(30	)	$	(37	)
Noncurrent liabilities	(96		)	(102		)
Net amounts recognized	$	(126	)	$	(139	)
Amounts recognized in accumulated other comprehensive loss
Net actuarial gain	$	(38	)	$	(28	)
Prior service benefit	(6		)	(6		)
Total	$	(44	)	$	(34	)

The net periodic benefit cost of the postemployment plan for the years ended December 31 was:



In millions	Postemployment Benefits
In millions	2019			2018			2017
Service cost	$	31		$	43		$	34
Interest cost	3			3			2
Amortization of:
Prior service benefit	(2		)	(5		)	(6		)
Actuarial gain	(3		)	(1		)	(6		)
Net benefit cost	$	29		$	40		$	24

The weighted average assumptions utilized in accounting for postemployment benefit obligations as of December 31 and for postemployment benefit costs for the years ended December 31 were:



	Postemployment Benefit Obligations				Postemployment Benefit Costs
	2019		2018		2019		2018		2017
Discount rate	1.8	%	2.4	%	2.4	%	2.3	%	2.0	%
Salary increase rate	1.8	%	1.9	%	1.9	%	1.9	%	1.8	%
Involuntary turnover rate	3.8	%	4.3	%	4.3	%	4.8	%	4.8	%

Cash Flows Related to Employee Benefit Plans

Cash Contributions NCR does not plan to contribute to the U.S. qualified pension plan in 2020, and plans to contribute approximately $26 million to the international pension plans in 2020. The Company also plans to make contributions of approximately $2 million to the U.S. postretirement plan and approximately $50 million to the postemployment plan in 2020.

Estimated Future Benefit Payments NCR expects to make the following benefit payments reflecting past and future service from its pension, postretirement and postemployment plans:



In millions	U.S. Pension Benefits		International Pension Benefits		Total Pension Benefits		Postretirement Benefits		Postemployment Benefits
Year
2020	$	108	$	50	$	158	$	2	$	50
2021	$	110	$	49	$	159	$	2	$	17
2022	$	111	$	49	$	160	$	1	$	16
2023	$	114	$	48	$	162	$	1	$	15
2024	$	115	$	49	$	164	$	1	$	14
2025-2029	$	579	$	244	$	823	$	3	$	60

Savings Plans U.S. employees and many international employees participate in defined contribution savings plans. These plans generally provide either a specified percent of pay or a matching contribution on participating employees’ voluntary elections. NCR’s matching contributions typically are subject to a maximum percentage or level of compensation. Employee contributions can be made pre-tax, after-tax or a combination thereof. The expense under the U.S. plan was approximately $27 million in 2019, $27 million in 2018, and $26 million in 2017. The expense under international and subsidiary savings plans was $25 million in 2019, $24 million in 2018, and $24 million in 2017.

Amounts to be Recognized The amounts in accumulated other comprehensive loss that are expected to be recognized as components of net periodic benefit cost (income) during 2020 are as follows:



In millions	U.S. Pension Benefits		International Pension Benefits		Total Pension Benefits		Postretirement Benefits			Postemployment Benefits
Prior service cost (benefit)	$	—	$	1	$	1	$	(3	)	$	(2	)
Actuarial loss (gain)	$	—	$	—	$	—	$	1		$	(4	)

Commitments and Contingencies Commitments and Contingencies (Notes)

12 Months Ended

Dec. 31, 2019

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies Disclosure [Text Block]

11. COMMITMENTS AND CONTINGENCIES

In the normal course of business, NCR is subject to various proceedings, lawsuits, claims and other matters, including, for example, those that relate to the environment and health and safety, labor and employment, employee benefits, import/export compliance, intellectual property, data privacy and security, product liability, commercial disputes and regulatory compliance, among others. Additionally, NCR is subject to diverse and complex laws and regulations, including those relating to corporate governance, public disclosure and reporting, environmental safety and the discharge of materials into the environment, product safety, import and export compliance, data privacy and security, antitrust and competition, government contracting, anti-corruption, and labor and human resources, which are rapidly changing and subject to many possible changes in the future. Compliance with these laws and regulations, including changes in accounting standards, taxation requirements, and federal securities laws among others, may create a substantial burden on, and substantially increase costs to NCR or could have an impact on NCR's future operating results. The Company has reflected all liabilities when a loss is considered probable and reasonably estimable in the Consolidated Financial Statements. We do not believe there is a reasonable possibility that losses exceeding amounts already recognized have been incurred, but there can be no assurances that the amounts required to satisfy alleged liabilities from such matters will not impact future operating results. Other than as stated below, the Company does not currently expect to incur material capital expenditures related to such matters. However, there can be no assurances that the actual amounts required to satisfy alleged liabilities from various lawsuits, claims, legal proceedings and other matters, including, but not limited to the Fox River and Kalamazoo River environmental matters and other matters discussed below, and to comply with applicable laws and regulations, will not exceed the amounts reflected in NCR’s Consolidated Financial Statements or will not have a material adverse effect on its consolidated results of operations, capital expenditures, competitive position, financial condition or cash flows.

In June 2014, one of the Company’s Brazilian subsidiaries, NCR Manaus, was notified of a Brazilian federal tax assessment of R$168 million, or approximately $43 million as of December 31, 2018, including penalties and interest regarding certain federal indirect taxes for 2010 through 2012. The assessment alleges improper importation of certain components into Brazil's free trade zone that would nullify related indirect tax incentives. At the time of the assessment, we did not record an accrual for the assessment as the Company believed it had a valid position regarding indirect taxes in Brazil and, as such, filed an appeal in 2014. In December 2017, the Company prevailed in this appeal regarding substantially all of the disputed amounts. The Brazilian federal tax authority further appealed this dispute to the next procedural level, in which an intermediate tribunal decided in NCR's favor in August 2018 and issued an opinion to that effect on February 25, 2019. The Brazilian tax authorities appealed one of the matters included within this decision. In May 2019, the Supreme Administrative Court issued an opinion in favor of NCR finally resolving this matter and canceling any future assessments.

On November 6, 2019, Boston Consulting Group, Inc., a former consultant for the Company, commenced a lawsuit against the Company in the United States District Court for the District of New York. The Complaint in the matter alleges the Company breached two consulting agreements and seeks in excess of $80 million and other compensatory damages and equitable relief. While the Company at this time is unable to make any predictions about the outcome of this case or estimate any possible liability, the Company believes the allegations of money owed are grossly overstated, and the Company intends to vigorously defend this lawsuit.

Environmental Matters NCR's facilities and operations are subject to a wide range of environmental protection laws, and NCR has investigatory and remedial activities underway at a number of facilities that it currently owns or operates, or formerly owned or operated, to comply, or to determine compliance, with such laws. Also, NCR has been identified, either by a government agency or by a private party seeking contribution to site clean-up costs, as a potentially responsible party (PRP) at a number of sites pursuant to various state and federal laws, including the Federal Water Pollution Control Act, the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA) and comparable state statutes. Other than the Fox River matter, the Kalamazoo River matter and the Ebina matter discussed below, we currently do not anticipate material expenses and liabilities from these environmental matters.

Fox River NCR is one of eight entities that were formally notified by governmental and other entities, such as local Native American tribes, that they are PRPs for environmental claims (under CERCLA and other statutes) arising out of the presence of polychlorinated biphenyls (PCBs) in sediments in the lower Fox River and in the Bay of Green Bay in Wisconsin. The other Fox River PRPs that

received notices include Appleton Papers Inc. (API; now known as Appvion, Inc.), P.H. Glatfelter Company ("Glatfelter"), Georgia-Pacific Consumer Products LP (GP, successor to Fort James Operating Company), and others. NCR was identified as a PRP because of alleged PCB discharges from two carbonless copy paper manufacturing facilities it previously owned, which were located along the Fox River. NCR sold its facilities in 1978 to API. The parties have also contended that NCR is responsible for PCB discharges from paper mills owned by other companies because NCR carbonless copy paper "broke" was allegedly purchased by those other mills as a raw material.

The United States Environmental Protection Agency (USEPA) and Wisconsin Department of Natural Resources (together, the Governments) developed clean-up plans for the upper and lower parts of the Fox River and for portions of the Bay of Green Bay. On November 13, 2007, the Governments issued a unilateral administrative order (the 2007 Order) under CERCLA to the eight original PRPs, requiring them to perform remedial work under the Governments’ clean-up plan for the lower parts of the river (operable units 2 through 5). In April 2009, NCR and API formed a limited liability company (the LLC), which entered into an agreement with an environmental remediation contractor to perform the work at the Fox River site. In-water dredging and remediation under the clean-up plan commenced shortly thereafter.

NCR and API, along with B.A.T Industries p.l.c. (BAT), share among themselves a portion of the cost of the Fox River clean-up and natural resource damages (NRD) based upon a 1998 agreement (the Cost Sharing Agreement), a 2005 arbitration award (subsequently confirmed as a judgment), and a September 30, 2014 Funding Agreement (the Funding Agreement). The Cost Sharing Agreement and the arbitration resolved disputes that arose out of the Company's 1978 sale of its Fox River facilities to API. The Cost Sharing Agreement and arbitration award resulted in a 45% share for NCR of the first $75 million of such costs (a threshold that was reached in 2008), and a 40% share for amounts in excess of $75 million. The Funding Agreement arose out of a 2012 to 2014 arbitration dispute between NCR and API, and provides for regular, ongoing funding of NCR incurred Fox River remediation costs via contributions, made to a new limited liability corporation created by the Funding Agreement, by BAT, API and, for 2014, API's indemnitor, Windward Prospects. The Funding Agreement creates an obligation on BAT and API to fund 50% of NCR’s Fox River remediation costs from October 1, 2014 forward (API’s Fox River-related obligations under the Funding Agreement were fully satisfied in 2016); the Funding Agreement also provides NCR contractual avenues for payment of, via direct and third-party sources, (1) the difference between BAT’s and API’s 60% obligation under the Cost Sharing Agreement and arbitration award on the one hand and their ongoing (since September 2014) 50% payments under the Funding Agreement on the other, as well as (2) the difference between the amount NCR received under the Funding Agreement and the amount owed to it under the Cost Sharing Agreement and arbitration award for the period from April 2012 through September 2014. As of December 31, 2019 and 2018, the receivable under the Funding Agreement was approximately $53 million and $45 million, respectively, and was included in other assets in the Consolidated Balance Sheet. The Company anticipates that it will collect sums related to the receivable in 2020 or later, likely after the remediation efforts related to the Fox River matter, described below, are complete. This receivable is not taken into account in calculating the Company’s Fox River net reserve.

The Company's litigations relating to contribution and enforcement claims concerning the Fox River have been concluded. A proposed consent decree settlement (the CD settlement) with respect to the contribution action (a case originally filed by NCR and API) and the government enforcement action (a case originally filed by the federal and state governments against several PRPs, including the Company) was successfully negotiated by NCR and the federal and state governments and was approved on August 22, 2017 by the federal district court in Wisconsin that had been presiding over those cases. A final order of dismissal as to the Company in the contribution and government enforcement actions was subsequently entered; one party, Glatfelter, had appealed the approval of the CD settlement. On January 3, 2019, the United States lodged a proposed consent decree with the Wisconsin court, reflecting a settlement reached by the United States, Wisconsin and Glatfelter with respect to Glatfelter’s Fox River liability under the government enforcement action; a component of that settlement was withdrawal of Glatfelter’s appeal opposing the Company’s CD settlement. On March 14, 2019, the Wisconsin court approved the Glatfelter consent decree, and on April 3, 2019, Glatfelter's appeal was dismissed.

The CD settlement has now resolved the remaining Fox River-related contribution and enforcement claims against the Company. The key components of the approved CD settlement include (1) the Company’s commitment to complete the remediation of the Fox River, which is now expected to be completed in 2020; (2) the Company’s conditional agreement to waive its contribution claims against the two remaining defendants in the case, GP and Glatfelter; (3) the Company’s agreement not to appeal the trial court’s decision on divisibility of harm; (4) the Governments’ agreement to include in the settlement so-called “contribution protection” in the Company’s favor as to GP’s and Glatfelter’s contribution claims against the Company, the effect of which will be to extinguish those claims; (5) the Governments’ agreement not to pursue the Company for the Governments’ past oversight costs; and (6) the Governments’ agreement to exercise prosecutorial discretion in pursuing other parties for future oversight costs and long-term monitoring and maintenance, with the Company retaining so-called “backstop” liability in the event that the other parties fail to pay future oversight costs or to perform long-term monitoring and maintenance. Additionally, although certain state law claims by GP and Glatfelter against the Company may not be affected directly by the CD settlement, the CD settlement provides

that the Company’s contribution claims against those two parties will revive if those parties attempt to assert any claims against the Company relating to the Fox River, including any state law claims.

In the quarter ending September 30, 2017, the remediation general contractor commenced an arbitration against the LLC, in a dispute over contract interpretation. The hearing on this matter was completed in June 2019, and the parties submitted post-trial briefs in August 2019. The amounts claimed by the contractor range from approximately $46 million to approximately $53 million; the Company disputed the claims and contested them vigorously during the hearing. In November 2019, having rejected substantial portions of the claims, the arbitration panel awarded the contractor $10 million. The Company’s indemnitors and co-obligors, described below, are expected to bear responsibility for the majority of any award, with the Company’s share of approximately one-fourth of such award.

With respect to the Company’s prior dispute with API, which was generally superseded by the Funding Agreement, the Company received timely payments as they came due under the Funding Agreement. Although API filed for bankruptcy protection in October 2017, it had made all of the payments to the Company in connection with the Fox River that are required of it by the Funding Agreement.

NCR's eventual remediation liability, followed by long-term monitoring expected to be performed by others, will depend on a number of factors. In establishing the reserve, NCR attempts to estimate a range of reasonably possible outcomes for each of these factors, although each range is itself uncertain. NCR uses its best estimate within the range, if that is possible. Where there is a range of equally possible outcomes, and there is no amount within that range that is considered to be a better estimate than any other amount, NCR uses the low end of the range. The significant factors include: (1) the total remaining clean-up costs, including the costs associated with decommissioning the site, the expected cost impact of which is expected to be neutral or non-material to the Company, including long-term monitoring following completion of the clean-up, and what parties are assigned to discharge the post-clean-up tasks (as noted, the Company no longer expects to bear long-term monitoring costs); (2) total NRD for the site and the share that NCR will bear (which is now resolved as to the Company); (3) the share of clean-up costs that NCR will bear (which is resolved under the CD settlement); (4) NCR's transaction and litigation costs to defend itself to the extent additional litigation is required with respect to claims brought by the general contractor; and (5) the share of NCR's payments that BAT will bear (which is governed by the Cost Sharing Agreement and the Funding Agreement, BAT has made all of the payments requested of it, and as discussed above; API is in bankruptcy and is not presumed likely to bear further shares of NCR's payments). With respect to NRD, in connection with a certain settlement entered into by other PRPs in 2015, the Government withdrew the NRD claims it had prosecuted on behalf of NRD trustees, including those NRD claims asserted against the Company.

Calculation of the Company's Fox River reserve is subject to several complexities, and it is possible there could be additional changes to some elements of the reserve over upcoming periods, although the Company is unable to predict or estimate such changes at this time. There can be no assurance that the clean-up and related expenditures and liabilities will not have a material effect on NCR's capital expenditures, earnings, financial condition, cash flows, or competitive position. As of December 31, 2019 and 2018, the gross reserve for the Fox River matter was approximately $5 million and $21 million, respectively. As of December 31, 2019 and 2018, the net reserve for the Fox River matter was approximately $16 million and $17 million, respectively. NCR contributes to the LLC to fund remediation activities and generally, by contract, has funded certain amounts of remediation expenses in advance. As of December 31, 2019 and 2018, approximately zero remained from this funding. NCR's reserve for the Fox River matter is reduced as the LLC makes payments to the remediation contractor and other vendors with respect to remediation activities.

Under a 1996 agreement, AT&T Corp. (AT&T) and Nokia (as the successor to Lucent Technologies and Alcatel-Lucent USA) are responsible severally (not jointly) for indemnifying NCR for certain portions of the amounts paid by NCR for the Fox River matter over a defined threshold and subject to certain offsets. (The agreement governs certain aspects of AT&T's divestiture of NCR and of what was then known as Lucent Technologies.) Those companies have made the payments requested of them by the Company on an ongoing basis.

Kalamazoo River In November 2010, USEPA issued a "general notice letter" to NCR with respect to the Allied Paper, Inc./Portage Creek/Kalamazoo River Superfund Site (Kalamazoo River site) in Michigan. Three other companies - International Paper, Mead Corporation, and Consumers Energy - also received general notice letters at or about the same time. USEPA asserts that the site is contaminated by various substances, primarily PCBs, as a result of discharges by various paper mills located along the river. USEPA does not claim that the Company made direct discharges into the Kalamazoo River, and NCR never had facilities at or near the Kalamazoo River site, but USEPA indicated that "NCR may be liable under Section 107 of CERCLA ... as an arranger, who by contract or agreement, arranged for the disposal, treatment and/or transportation of hazardous substances at the Site." USEPA stated that it "may issue special notice letters to [NCR] and other PRPs for future RI/FS [remedial investigation / feasibility studies] and RD/RA [remedial design / remedial action] negotiations."

In connection with the Kalamazoo River site, in December 2010 the Company, along with two other defendants, was sued in federal court by three Georgia-Pacific (GP) affiliate corporations in a private-party contribution and cost recovery action for alleged pollution. The suit, pending in Michigan, asks that the Company and other defendants pay a "fair portion" of these companies’ costs. Various removal and remedial actions remain to be decided upon and performed at the Kalamazoo River site, the total costs for which generally remain undetermined; in 2017, Records of Decisions were issued for two parts of the river, and in 2018 such a decision was issued for another part of the river, but such decisions for the majority of the work are expected to be made only over the next several years. The suit alleges that the Company is liable to the GP entities as an "arranger" under CERCLA. The initial phase of the case was tried in a Michigan federal court in February 2013; on September 26, 2013 the court issued a decision that held NCR was liable as an “arranger” as of at least March 1969. (PCB-containing carbonless copy paper was produced from approximately 1954 to April 1971, and the majority of contamination at the Kalamazoo River site had occurred prior to 1969). NCR preserved its right to appeal the September 2013 decision.

In the 2013 decision the Court did not determine NCR’s share of the overall liability. Relative shares of liability for the four companies were tried to the court in a subsequent phase of the case in December 2015. In a ruling issued on March 29, 2018, the court addressed responsibility for the costs that GP had incurred in the past, totaling to approximately $50 million (GP had sought approximately $105 million, but $55 million of those claims were removed by the court upon motions filed by the Company and other parties); NCR and GP were each assigned a 40% share of those costs, and the other two companies were assigned 15% and 5% as their allocations. The court entered a judgment in the case on June 19, 2018, in which it indicated that it would not allocate future costs, but would enter a declaratory judgment that the four companies together had responsibility for future costs, in amounts and shares to be determined. Cross-proceedings have been commenced to obtain recoveries from the other parties pursuant to the judgment; those proceedings are stayed pending the appeal referenced below.

In July 2018, the Company appealed to the United States Court of Appeals for the Sixth Circuit both the 2013 court decision, which it believes is in conflict with a decision from the Fox River trial court as to Operable Unit 1 of that site and an affirmance of that decision from the Court of Appeals for the Seventh Circuit, and the 2018 court decision, on various legal grounds. The Company filed a bond to stay any execution of the judgment pending the appeal, and its application for a stay was approved by the court and remains stayed as of December 2019.

During the pendency of the Sixth Circuit stay, the Company negotiated a settlement of the Kalamazoo River matter with the USEPA and other government agencies having oversight over the river. On December 5, 2019, the Company entered into a Consent Decree, filed with the District Court on December 11, 2019, which will resolve all litigation associated with the river clean-up, including the Sixth Circuit appeal when approved. Upon approval, the Consent Decree will require the Company to pay GP its 40% share of past costs, to pay the USEPA and state agencies their past and future administrative costs, to dismiss its Sixth Circuit appeal, and to take responsibility for the remediation of a portion, but not all, of the Kalamazoo River. The Consent Decree further provides the Company protection from other PRPs, including GP, seeking contribution for their costs associated with the clean-up anywhere on the river, thereby resolving the allocation of future costs left unresolved by the June 19, 2019 judgment.

The Consent Decree was subject to a public comment period which ended February 18, 2020, and the Company is currently seeking approval of the Consent Decree.

NCR expects to have claims against BAT and API under the Funding Agreement discussed above for the Kalamazoo River remediation expenses. API filed for bankruptcy protection in October 2017, and thus payment of its potential share under the Funding Agreement for so-called “future sites,” which would include the Kalamazoo River site, may be at risk, but as liability under the Cost Sharing Agreement and the Funding Agreement is joint and several, the bankruptcy is not anticipated to affect the Company’s ability to seek that amount from BAT. The Company will also have indemnity or reimbursement claims against AT&T and Nokia under the arrangement discussed above in connection with the Fox River matter after expenses have met a contractual threshold set out in the 1996 agreement referenced above in the Fox River discussion.

As of December 31, 2019, the reserve for Kalamazoo was $81 million as compared to $47 million as of December 31, 2018; that figure is reported on a basis that is net of expected contributions from the Company's co-obligors and indemnitors, subject to when the applicable threshold is reached. As many aspects of the costs of remediation will not be determined for several years (and thus the high end of a range of possible costs for many areas of the site cannot be quantified at this time), the Company has made what it considers to be reasonable estimates of the low end of a range for such costs where remedies are identified, and/or of the costs of investigations and studies for areas of the river where remedies have not yet been determined, and the reserve is informed by those estimates. The extent of NCR’s potential liability remains subject to many uncertainties, notwithstanding the settlement of this matter and related Consent Decree noted above, particularly inasmuch as remedy decisions and cost estimates will not be generated until times in the future and as most of the work to be performed will not take place until the 2020s and 2030s. Under other assumptions or estimates for possible costs of remediation, which the Company does not at this point consider to be reasonably

estimable or verifiable, it is possible that the reserve the Company has taken to discontinued operations reflected in this paragraph could more than approximately double the reflected reserve.

Ebina The Company is engaged in cooperative regulatory compliance activities with the government of Japan in connection with certain environmental contaminants generated in its past operations in that country. The Company has quantities of PCB and other wastes primarily from its former plant at Oiso, Japan, including capsulated undiluted solutions manufactured in the past, capacitors, light ballasts and PCB-affected soil from the Oiso plant that was excavated and placed in steel drums. These wastes are stored in a facility at Ebina, Japan in accordance with Japanese regulations governing such materials. Over the past several years Japan has enacted and amended legislation governing such wastes, and has set a current deadline for treating and disposing of (at government-constructed disposal facilities) the highest-concentration wastes by 2027. Lower-concentration wastes can be and have been disposed of via private contractors, and as of December 31, 2019, NCR had disposed of more than a third of its lower-concentration wastes.

The Company and its consultants have met and communicated regularly with the Japanese agency charged with administration of the law, and are working with that agency on a program to manage disposal of the high-concentration wastes, including tests of technologies to make the disposal more efficient. Based on communications with the agency, the earliest that high-concentration wastes can be disposed of will be in the second half of 2020, with final deadlines for various of the government-constructed disposal sites currently set for 2022, 2023 and later. Low-concentration wastes are required to be contracted for disposal by 2027, a timetable that the Company expects to meet. In September 2019, the Company’s environmental consultants, following a series of communications and meetings with the Japanese agency, at the Company’s request prepared an estimate of remaining disposal costs over the coming several years. While the estimate is subject to a range of assumptions and uncertainties, including prospects of cost reduction in coordination with the agency as certain field testing to separate high-concentration and low-concentration waste progresses over the coming years, the Company has adjusted its existing reserve for the matter to take into account this cost estimate, and that reserve as of December 31, 2019 and 2018 is $19 million and $2 million, respectively. The Japan environmental waste issue is treated as a compliance matter and not as litigation or enforcement, and the Company has received no threats of litigation or enforcement.

Environmental-Related Insurance Recoveries In connection with the Fox River and other environmental sites, through December 31, 2019, NCR has received a combined gross total of approximately $202 million in settlements reached with various of its insurance carriers. Portions of many of these settlements agreed in the 2010 through 2013 timeframe are payable to a law firm that litigated the claims on the Company's behalf. Some of the settlements cover not only the Fox River but also other environmental sites; some are limited to either the Fox River or the Kalamazoo River site. Some of the settlements are directed to defense costs and some are directed to indemnity; some settlements cover both defense costs and indemnity. The Company does not anticipate that further material insurance recoveries specific to Kalamazoo River remediation costs will be available to it, owing to considerations under applicable Michigan law. Claims with respect to Kalamazoo River defense costs have now been settled, with the amounts of those settlements included in the sum reported above.

Environmental Remediation Estimates It is difficult to estimate the future financial impact of environmental laws, including potential liabilities. NCR records environmental provisions when it is probable that a liability has been incurred and the amount or range of the liability is reasonably estimable; in accordance with accounting guidance, where liabilities are not expected to be quantifiable or estimable for a period of years, the estimated costs of investigating those liabilities are recorded as a component of the reserve for that particular site. Provisions for estimated losses from environmental restoration and remediation are, depending on the site, based generally on internal and third-party environmental studies, estimates as to the number and participation level of other PRPs, the extent of contamination, estimated amounts for attorney and other fees, and the nature of required clean-up and restoration actions. Reserves are adjusted as further information develops or circumstances change. Management expects that the amounts reserved from time to time will be paid out over the period of investigation, negotiation, remediation and restoration for the applicable sites. The amounts provided for environmental matters in NCR's Consolidated Financial Statements are the estimated gross undiscounted amounts of such liabilities, without deductions for indemnity insurance, third-party indemnity claims or recoveries from other PRPs, except as qualified in the following sentences. In those cases where insurance carriers or third-party indemnitors have agreed to pay any amounts and management believes that collectability of such amounts is probable, the amounts are recorded in the Consolidated Financial Statements. For the Fox River and Kalamazoo River sites, as described above, assets relating to the AT&T and Nokia indemnities and to the BAT obligations are recorded as payment is supported by contractual agreements, public filings and/or payment history.

Guarantees and Product Warranties In the ordinary course of business, NCR may issue performance guarantees on behalf of its subsidiaries to certain of its customers and other parties. Some of those guarantees may be backed by standby letters of credit, surety bonds, or similar instruments. In general, under the guarantees, NCR would be obligated to perform, or cause performance, over the term of the underlying contract in the event of an unexcused, uncured breach by its subsidiary, or some other specified

triggering event, in each case as defined by the applicable guarantee. NCR believes the likelihood of having to perform under any such guarantee is remote. As of December 31, 2019 and 2018, NCR had no material obligations related to such guarantees, and therefore its Consolidated Financial Statements do not have any associated liability balance.

NCR provides its customers a standard manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. Estimated future obligations due to warranty claims are based upon historical factors, such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts. When a sale is consummated, the total customer revenue is recognized, provided that all revenue recognition criteria are otherwise satisfied, and the associated warranty liability is recorded using pre-established warranty percentages for the respective product classes.

From time to time, product design or quality corrections are accomplished through modification programs. When identified, associated costs of labor and parts for such programs are estimated and accrued as part of the warranty reserve.

The Company recorded the activity related to the warranty reserve for the years ended December 31 as follows:



In millions	2019		2018		2017
Warranty reserve liability
Beginning balance as of January 1	$	26	$	26	$	27
Accruals for warranties issued	37		42		43
Settlements (in cash or in kind)	(42)		(42)		(44)
Ending balance as of December 31	$	21	$	26	$	26

In addition, NCR provides its customers with certain indemnification rights. In general, NCR agrees to indemnify the customer if a third party asserts patent or other infringement on the part of its customers for its use of the Company’s products subject to certain conditions that are generally standard within the Company’s industries. On limited occasions the Company will undertake additional indemnification obligations for business reasons. From time to time, NCR also enters into agreements in connection with its acquisition and divestiture activities that include indemnification obligations by the Company. The fair value of these indemnification obligations is not readily determinable due to the conditional nature of the Company’s potential obligations and the specific facts and circumstances involved with each particular agreement. The Company has not recorded a liability in connection with these indemnifications, and no current indemnification instance is material to the Company’s financial position. Historically, payments made by the Company under these types of agreements have not had a material effect on the Company’s consolidated financial condition, results of operations or cash flows.

Purchase Commitments The Company has purchase commitments for materials, supplies, services, and property, plant and equipment as part of the normal course of business. This includes a long-term service agreement with Accenture, under which many of NCR's key transaction processing activities and functions are performed.

Derivatives and Hedging Instruments

12 Months Ended

Dec. 31, 2019

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Derivatives and Hedging Instruments

12. DERIVATIVES AND HEDGING INSTRUMENTS

NCR is exposed to risks associated with changes in foreign currency exchange rates and interest rates. NCR utilizes a variety of measures to monitor and manage these risks, including the use of derivative financial instruments. NCR has exposure to approximately 50 functional currencies. Since a substantial portion of our operations and revenue occur outside the U.S., and in currencies other than the U.S. Dollar, our results can be significantly impacted, both positively and negatively, by changes in foreign currency exchange rates.

Foreign Currency Exchange Risk The accounting guidance for derivatives and hedging requires companies to recognize all derivative instruments as either assets or liabilities at fair value in the Consolidated Balance Sheets. The Company designates foreign exchange contracts as cash flow hedges of forecasted transactions when they are determined to be highly effective at inception.

Our risk management strategy includes hedging, on behalf of certain subsidiaries, a portion of our forecasted, non-functional currency denominated cash flows for a period of up to 15 months. As a result, some of the impact of currency fluctuations on non-functional currency denominated transactions (and hence on subsidiary operating income, as stated in the functional currency), is mitigated in the near term. The amount we hedge and the duration of hedge contracts may vary significantly. In the longer term (greater than 15 months), the subsidiaries are still subject to the effect of translating the functional currency results to U.S. Dollars. To manage our exposures and mitigate the impact of currency fluctuations on the operations of our foreign subsidiaries, we hedge our main transactional exposures through the use of foreign exchange forward and option contracts. This is primarily done through

the hedging of foreign currency denominated inter-company inventory purchases by NCR’s marketing units and the foreign currency denominated inputs to our manufacturing units. The related foreign exchange contracts are designated as highly effective cash flow hedges. The gains or losses on these hedges are deferred in accumulated other comprehensive income (AOCI) and reclassified to income when the underlying hedged transaction is recorded in earnings. As of December 31, 2019, the balance in AOCI related to foreign exchange derivative transactions was a gain of $1 million. The gains or losses from derivative contracts related to inventory purchases are recorded in cost of products when the inventory is sold to an unrelated third party.

We also utilize foreign exchange contracts to hedge our exposure of assets and liabilities denominated in non-functional currencies. We recognize the gains and losses on these types of hedges in earnings as exchange rates change. We do not enter into hedges for speculative purposes.

The following tables provide information on the location and amounts of derivative fair values in the Consolidated Balance Sheets:



	Fair Values of Derivative Instruments
	December 31, 2019
In millions	Balance Sheet Location	Notional Amount		Fair Value		Balance Sheet Location	Notional Amount		Fair Value
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets	$	55	$	1	Other current liabilities	$	—	$	—
Total derivatives designated as hedging instruments				$	1				$	—
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets	$	71	$	1	Other current liabilities	$	264	$	1
Total derivatives not designated as hedging instruments				$	1				$	1
Total derivatives				$	2				$	1

	Fair Values of Derivative Instruments
	December 31, 2018
In millions	Balance Sheet Location	Notional Amount		Fair Value		Balance Sheet Location	Notional Amount		Fair Value
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets	$	169	$	4	Other current liabilities	$	—	$	—
Total derivatives designated as hedging instruments				$	4				$	—
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets	$	219	$	1	Other current liabilities	$157		$	1
Total derivatives not designated as hedging instruments				$	1				$	1
Total derivatives				$	5				$	1

The effects of derivative instruments on the Consolidated Statement of Operations for the years ended December 31 were as follows:



In millions	Amount of Gain (Loss) Recognized in Other Comprehensive Income (OCI) on Derivative (Effective Portion)				Amount of (Gain) Loss Reclassified from AOCI into the Consolidated Statement of Operations (Effective Portion)
Derivatives in Cash Flow Hedging Relationships	For the year ended December 31, 2019	For the year ended December 31, 2018	For the year ended December 31, 2017	Location of (Gain) Loss Reclassified from AOCI into the Consolidated Statement of Operations (Effective Portion)	For the year ended December 31, 2019	For the year ended December 31, 2018	For the year ended December 31, 2017
Foreign exchange contracts	$6	$11	$(16)	Cost of products	$(8)	$(7)	$(1)



In millions		Amount of Gain (Loss) Recognized in the Consolidated Statement of Operations
Derivatives not Designated as Hedging Instruments	Location of Gain (Loss) Recognized in the Consolidated Statement of Operations	For the year ended December 31, 2019	For the year ended December 31, 2018	For the year ended December 31, 2017
Foreign exchange contracts	Other income (expense), net	$(8)	$(9)	$(4)

Refer to Note 13, “Fair Value of Assets and Liabilities” for further information on derivative assets and liabilities recorded at fair value on a recurring basis.

Concentration of Credit Risk

NCR is potentially subject to concentrations of credit risk on accounts receivable and financial instruments such as hedging instruments and cash and cash equivalents. Credit risk includes the risk of nonperformance by counterparties. The maximum potential loss may exceed the amount recognized on the Consolidated Balance Sheets. Exposure to credit risk is managed through credit approvals, credit limits, selecting major international financial institutions as counterparties to hedging transactions and monitoring procedures. NCR’s business often involves large transactions with customers, and if one or more of those customers were to default on its obligations under applicable contractual arrangements, the Company could be exposed to potentially significant losses. However, management believes that the reserves for potential losses are adequate. As of December 31, 2019 and 2018, NCR did not have any major concentration of credit risk related to financial instruments.

Fair Value of Assets and Liabilities

12 Months Ended

Dec. 31, 2019

Fair Value Disclosures [Abstract]

Fair Value of Assets and Liabilities

13. FAIR VALUE OF ASSETS AND LIABILITIES

Assets and Liabilities Measured at Fair Value on a Recurring Basis

Assets and liabilities recorded at fair value on a recurring basis as of December 31, 2019 and 2018 are set forth as follows:



		December 31, 2019				December 31, 2018
		Fair Value Measurements Using				Fair Value Measurements Using
In millions	December 31, 2019	Quoted Prices in Active Markets for Identical Assets (Level 1)	Significant Other Observable Inputs (Level 2)	Significant Unobservable Inputs (Level 3)	December 31, 2018	Quoted Prices in Active Markets for Identical Assets (Level 1)	Significant Other Observable Inputs (Level 2)	Significant Unobservable Inputs (Level 3)
Assets:
Deposits held in money market mutual funds ⁽¹⁾	$15	$15	$—	$—	$8	$8	$—	$—
Foreign exchange contracts ⁽²⁾	2	—	2	—	5	—	5	—
Total	$17	$15	$2	$—	$13	$8	$5	$—
Liabilities:
Foreign exchange contracts ⁽³⁾	1	—	1	—	1	—	1	—
Total	$1	$—	$1	$—	$1	$—	$1	$—

⁽¹⁾ Included in Cash and cash equivalents in the Consolidated Balance Sheet.

⁽²⁾ Included in Other current assets in the Consolidated Balance Sheet.

⁽³⁾ Included in Other current liabilities in the Consolidated Balance Sheet.

Deposits Held in Money Market Mutual Funds A portion of the Company’s excess cash is held in money market mutual funds which generate interest income based on prevailing market rates. Money market mutual fund holdings are measured at fair value using quoted market prices and are classified within Level 1 of the valuation hierarchy.

Foreign Exchange Contracts As a result of our global operating activities, we are exposed to risks from changes in foreign currency exchange rates, which may adversely affect our financial condition. To manage our exposures and mitigate the impact of currency fluctuations on our financial results, we hedge our primary transactional exposures through the use of foreign exchange forward and option contracts. The foreign exchange contracts are valued using the market approach based on observable market transactions of forward rates and are classified within Level 2 of the valuation hierarchy.

Assets Measured at Fair Value on a Non-recurring Basis

Certain assets have been measured at fair value on a nonrecurring basis using significant unobservable inputs (Level 3). NCR measures certain assets, including intangible assets and cost and equity method investments, at fair value on a non-recurring basis. These assets are recognized at fair value when initially valued and when deemed to be impaired. Additionally, NCR reviews the carrying values of investments when events and circumstances warrant and considers all available evidence in evaluating when declines in fair value are other-than-temporary declines. NCR carries equity investments in privately-held companies at cost or at fair value when NCR recognizes an other-than-temporary impairment charge. No material impairment charges or non-recurring fair value adjustments were recorded during the year ended December 31, 2019 and 2017. In the year ended December 31, 2018, we recorded $227 million, which included $146 million impairment of goodwill under our previous segment structure, which was assigned to the Hardware reporting unit and $37 million impairment charge related to long-lived assets held and used in our Hardware operations.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Accumulated Other Comprehensive Income (Loss) (AOCI) (Notes)

12 Months Ended

Dec. 31, 2019

Statement of Financial Position [Abstract]

Accumulated Other Comprehensive Income (Loss) (AOCI)

14. ACCUMULATED OTHER COMPREHENSIVE INCOME

Changes in Accumulated Other Comprehensive Income (AOCI) by Component

The changes in AOCI for the years ended December 31 are as follows:



In millions	Currency Translation Adjustments			Changes in Employee Benefit Plans			Changes in Fair Value of Effective Cash Flow Hedges			Total
Balance at December 31, 2016	$	(224	)	$	6		$	13		$	(205	)
Other comprehensive (loss) income before reclassifications	41			(13		)	(13		)	15
Amounts reclassified from AOCI	—			(8		)	(1		)	(9		)
Net current period other comprehensive (loss) income	41			(21		)	(14		)	6
Balance at December 31, 2017	$	(183	)	$	(15	)	$	(1	)	$	(199	)
Impact of adoption of new accounting standard	—			1			—			1
Other comprehensive (loss) income before reclassifications	(51		)	6			11			(34		)
Amounts reclassified from AOCI	—			(6		)	(8		)	(14		)
Net current period other comprehensive (loss) income	(51		)	—			3			(48		)
Balance at December 31, 2018	$	(234	)	$	(14	)	$	2		$	(246	)
Other comprehensive (loss) income before reclassifications	(26		)	10			5			(11		)
Amounts reclassified from AOCI	—			(6		)	(6		)	(12		)
Net current period other comprehensive (loss) income	(26		)	4			(1		)	(23		)
Balance at December 31, 2019	$	(260	)	$	(10	)	$	1		$	(269	)

Reclassifications Out of AOCI

The reclassifications out of AOCI for the years ended December 31 are as follows:



		For the year ended December 31, 2019
		Employee Benefit Plans
In millions		Actuarial Losses Recognized			Amortization of Prior Service Benefit			Effective Cash Flow Hedges			Total
Affected line in Consolidated Statement of Operations:
	Cost of products	$	—		$	—		$	(8	)	$	(8	)
	Cost of services	(2		)	(3		)	—			(5		)
	Selling, general and administrative expenses	(1		)	(3		)	—			(4		)
	Research and development expenses	—			—			—			—
	Total before tax	$	(3	)	$	(6	)	$	(8	)	$	(17	)
	Tax expense										5
	Total reclassifications, net of tax										$	(12	)



		For the year ended December 31, 2018
		Employee Benefit Plans
In millions		Actuarial Losses Recognized		Amortization of Prior Service Benefit			Effective Cash Flow Hedges			Total
Affected line in Consolidated Statement of Operations:
	Cost of products	$	—	$	—		$	(7	)	$	(7	)
	Cost of services	—		(5		)	—			(5		)
	Selling, general and administrative expenses	—		(3		)	—			(3		)
	Research and development expenses	—		(1		)	—			(1		)
	Total before tax	$	—	$	(9	)	$	(7	)	$	(16	)
	Tax expense									2
	Total reclassifications, net of tax									$	(14	)



		For the year ended December 31, 2017
		Employee Benefit Plans
In millions		Actuarial Losses Recognized			Amortization of Prior Service Benefit			Effective Cash Flow Hedges			Total
Affected line in Consolidated Statement of Operations:
	Cost of products	$	—		$	—		$	(1	)	$	(1	)
	Cost of services	(1		)	(6		)	—			(7		)
	Selling, general and administrative expenses	—			(4		)	—			(4		)
	Research and development expenses	(1		)	(1		)	—			(2		)
	Total before tax	$	(2	)	$	(11	)	$	(1	)	$	(14	)
	Tax expense										5
	Total reclassifications, net of tax										$	(9	)

Restructuring Plan (Notes)

12 Months Ended

Dec. 31, 2019

Restructuring and Related Activities [Abstract]

Restructuring and Related Activities Disclosure [Text Block]

15. RESTRUCTURING PLAN

In the second quarter of 2018, we announced a hardware transformation initiative to streamline our manufacturing operations that helped us reduce our exposure to variable hardware demand as well as increase global utilization rates and optimize our supply chain network. As a part of this initiative, we reduced the number of manufacturing plants and moved the manufacturing operations at those plants to other existing NCR facilities and current third party suppliers.

As a result of the restructuring plan, the Company recorded a total charge of $4 million and $50 million for the years ended December 31, 2019 and December 31, 2018, respectively. The restructuring program was substantially complete as of June 30, 2019.

The following table summarizes the total charges related to the restructuring plan for the year ended December 31, 2019:



In millions	For the year ended December 31, 2019
Severance and other employee related costs	$	1
Inventory related charges	7
Gain on sale of property, plant and equipment	(6		)
Other exit costs	2
Total charge	$	4

Severance and other employee related costs During the year ended December 31, 2019, the Company recorded $1 million of employee related costs in accordance with ASC 420, Exit or Disposal Cost Obligations. There were no discrete charges in accordance with ASC 712, Employers' Accounting for Postemployment Benefits recorded during the year ended December 31, 2019.

Inventory related charges The Company recorded $7 million of inventory related charges for rationalizing its product portfolio and writing down inventory to be sold to third party suppliers to the lower of cost or net realizable value during the year ended December 31, 2019. These costs were included within cost of products in the Consolidated Statement of Operations.

Gain on sale of property, plant and equipment The Company recorded a $6 million gain on the sale of two plant locations during the year ended December 31, 2019.

Other exit costs The Company recorded $2 million for costs primarily related to moving inventory as well as clean-up costs from the plant locations that were closed during the year ended December 31, 2019. These costs were included within cost of products and selling, general, and administrative expenses in the Consolidated Statement of Operations.

The following table summarizes the total charges related to the restructuring plan for the year ended December 31, 2018:



In millions	For the year ended December 31, 2018
Severance and other employee related costs	$	7
Inventory related charges	37
Other exit costs	6
Total charge	$	50

Severance and other employee related costs During the year ended December 31, 2018, the Company recorded $2 million of employee related costs in accordance with ASC 712, Employers’ Accounting for Postemployment Benefits, when the severance liability was determined to be probable and reasonably estimable. The Company also recorded $5 million of employee related costs in accordance with ASC 420, Exit or Disposal Cost Obligations. Of the severance and other employee related costs, $5 million was included in cost of products and $2 million was included in selling, general and administrative expenses in the Consolidated Statement of Operations. The Company made $2 million of severance-related payments under ASC 712 in the year ended December 31, 2018. The Company made $3 million in severance-related payments under ASC 420 in the year ended December 31, 2018.

Inventory related charges The Company recorded $37 million in the year ended December 31, 2018 of inventory related charges for rationalizing its product portfolio and writing down inventory to be sold to third party suppliers to the lower cost or net realizable value. Inventory related charges are recorded within cost of products in the Consolidated Statement of Operations.

Other exit costs The Company recorded $6 million in the year ended December 31, 2018 for costs primarily related to moving inventory and fixed assets from the plant locations that will be closed. Of these costs, $3 million were included in cost of products and selling, general and administrative expenses, respectively, in the year ended December 31, 2018 in the Consolidated Statement of Operations.

The results by segment, as disclosed in Note 4, “Segment Information and Concentrations”, exclude the impact of these costs, which is consistent with the manner by which management assesses the performance and evaluates the results of each segment. The following table summarizes the costs recorded in accordance with ASC 420, Exit or Disposal Cost Obligations, and ASC 712, Employers’ Accounting for Postemployment Benefits, and the remaining liabilities as of December 31, 2019 and December 31, 2018, which are included in the Consolidated Balance Sheet in other current liabilities.



In millions	2019			2018
Employee Severance and Other Exit Costs
Beginning balance as of January 1	$	2		$	—
Cost recognized during the period	3			13
Utilization	(5		)	(11		)
Ending balance as of December 31	$	—		$	2

Supplemental Financial Information

12 Months Ended

Dec. 31, 2019

Supplemental Financial Information [Abstract]

Supplemental Financial Information

16. SUPPLEMENTAL FINANCIAL INFORMATION

The components of other income (expense), net are summarized as follows for the years ended December 31:



In millions	2019			2018			2017
Other income (expense), net
Interest income	$	5		$	5		$	3
Foreign currency fluctuations and foreign exchange contracts	(23		)	(26		)	(26		)
Employee benefit plans	(82		)	45			(15		)
Bank-related fees	(7		)	(8		)	(8		)
Gain on equity liquidations	37			—			—
Other, net	(3		)	—			—
Total other income (expense), net	$	(73	)	$	16		$	(46	)

The components of accounts receivable are summarized as follows:



In millions	December 31, 2019			December 31, 2018
Accounts receivable
Trade	$	1,482		$	1,364
Other	52			23
Accounts receivable, gross	1,534			1,387
Less: allowance for doubtful accounts	(44		)	(31		)
Total accounts receivable, net	$	1,490		$	1,356

The components of inventory are summarized as follows:



In millions	December 31, 2019		December 31, 2018
Inventories
Work in process and raw materials	$	204	$	237
Finished goods	184		214
Service parts	396		355
Total inventories	$	784	$	806

The components of property, plant and equipment are summarized as follows:



In millions	December 31, 2019			December 31, 2018
Property, plant and equipment
Land and improvements	$	5		$	6
Buildings and improvements	274			273
Machinery and other equipment	715			650
Finance lease assets	38			—
Property, plant and equipment, gross	1,032			929
Less: accumulated depreciation	(619		)	(570		)
Total property, plant and equipment, net	$	413		$	359

Condensed Consolidating Supplemental Guarantor Information (Notes)

12 Months Ended

Dec. 31, 2019

Condensed Consolidating Supplemental Guarantor Information [Abstract]

Condensed Consolidating Supplemental Guarantor Information

17. GUARANTOR FINANCIAL INFORMATION

The Company's 5.00% Notes and 6.375% Notes are guaranteed by the Company's subsidiary, NCR International, Inc. (Guarantor Subsidiary), which is 100% owned by the Company and has guaranteed fully and unconditionally the obligations to pay principal and interest for these senior unsecured notes. The guarantees are subject to release under certain circumstances as described below:


•	the designation of the Guarantor Subsidiary as an unrestricted subsidiary under the indenture governing the notes;


•	the release of the Guarantor Subsidiary from its guarantee under the Senior Secured Credit Facility;


•	the release or discharge of the indebtedness that required the guarantee of the notes by the Guarantor Subsidiary;


•	the permitted sale or other disposition of the Guarantor Subsidiary to a third party; and


•	the Company's exercise of its legal defeasance option of its covenant defeasance option under the indenture governing the notes.

Refer to Note 7, "Debt Obligations" for additional information.

In connection with the previously completed exchange offers for the 5.00% Notes and 6.375% Notes, the Company is required to comply with Rule 3-10 of SEC Regulation S-X (Rule 3-10), and has therefore included the accompanying Consolidating Financial Statements in accordance with Rule 3-10(f) of SEC Regulation S-X.

The following supplemental information sets forth, on a consolidating basis, the statements of operations and comprehensive income (loss), the balance sheets and the statements of cash flows for the parent issuer of these senior unsecured notes, for the Guarantor Subsidiary and for the Company and all of its consolidated subsidiaries. During the fourth quarter of 2019, we completed an internal reorganization and transfer of certain intangible assets among our wholly-owned subsidiaries. Accordingly, all prior period consolidating guarantor financial information were updated to reflect the reorganization.



Consolidating Statements of Operations and Comprehensive Income (Loss)
For the year ended December 31, 2019

(in millions)	Parent Issuer			Guarantor Subsidiary		Non-Guarantor Subsidiaries			Eliminations			Consolidated
Product revenue	$	1,348		$	25	$	1,628		$	(320	)	$	2,681
Service revenue	2,208			6		2,020			—			4,234
Total revenue	3,556			31		3,648			(320		)	6,915
Cost of products	1,170			3		1,293			(320		)	2,146
Cost of services	1,444			4		1,400			—			2,848
Selling, general and administrative expenses	648			1		402			—			1,051
Research and development expenses	88			—		171			—			259
Total operating expenses	3,350			8		3,266			(320		)	6,304
Income (loss) from operations	206			23		382			—			611
Interest expense	(188		)	—		(14		)	5			(197		)
Other income (expense), net	(79		)	3		8			(5		)	(73		)
Income (loss) from continuing operations before income taxes	(61		)	26		376			—			341
Income tax expense (benefit)	(28		)	12		(257		)	—			(273		)
Income (loss) from continuing operations before earnings in subsidiaries	(33		)	14		633			—			614
Equity in earnings of consolidated subsidiaries	634			594		—			(1,228		)	—
Income (loss) from continuing operations	601			608		633			(1,228		)	614
Income (loss) from discontinued operations, net of tax	(37		)	—		(13		)	—			(50		)
Net income (loss)	$	564		$	608	$	620		$	(1,228	)	$	564
Net income (loss) attributable to noncontrolling interests	—			—		—			—			—
Net income (loss) attributable to NCR	$	564		$	608	$	620		$	(1,228	)	$	564
Total comprehensive income (loss)	541			1,158		595			(1,756		)	538
Less comprehensive income (loss) attributable to noncontrolling interests	—			—		(3		)	—			(3		)
Comprehensive income (loss) attributable to NCR common stockholders	$	541		$	1,158	$	598		$	(1,756	)	$	541



Consolidating Statements of Operations and Comprehensive Income (Loss)
For the year ended December 31, 2018

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Product revenue	$	1,104		$	23		$	1,440		$	(226	)	$	2,341
Service revenue	2,143			7			1,914			—			4,064
Total revenue	3,247			30			3,354			(226		)	6,405
Cost of products	1,027			5			1,182			(226		)	1,988
Cost of services	1,451			5			1,286			—			2,742
Selling, general and administrative expenses	578			1			426			—			1,005
Research and development expenses	102			—			150			—			252
Asset impairment charges	210			—			17			—			227
Total operating expenses	3,368			11			3,061			(226		)	6,214
Income (loss) from operations	(121		)	19			293			—			191
Interest expense	(161		)	—			(15		)	8			(168		)
Other income (expense), net	6			7			11			(8		)	16
Income (loss) from continuing operations before income taxes	(276		)	26			289			—			39
Income tax expense (benefit)	(55		)	71			57			—			73
Income (loss) from continuing operations before earnings in subsidiaries	(221		)	(45		)	232			—			(34		)
Equity in earnings of consolidated subsidiaries	183			225			—			(408		)	—
Income (loss) from continuing operations	(38		)	180			232			(408		)	(34		)
Income (loss) from discontinued operations, net of tax	(50		)	—			(2		)	—			(52		)
Net income (loss)	$	(88	)	$	180		$	230		$	(408	)	$	(86	)
Net income (loss) attributable to noncontrolling interests	—			—			2			—			2
Net income (loss) attributable to NCR	$	(88	)	$	180		$	228		$	(408	)	$	(88	)
Total comprehensive income (loss)	(136		)	127			179			(306		)	(136		)
Less comprehensive income (loss) attributable to noncontrolling interests	—			—			—			—			—
Comprehensive income (loss) attributable to NCR common stockholders	$	(136	)	$	127		$	179		$	(306	)	$	(136	)



Consolidating Statements of Operations and Comprehensive Income (Loss)
For the year ended December 31, 2017

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Product revenue	$	1,349		$	71		$	1,454		$	(295	)	$	2,579
Service revenue	2,073			7			1,857			—			3,937
Total revenue	3,422			78			3,311			(295		)	6,516
Cost of products	1,077			2			1,237			(295		)	2,021
Cost of services	1,365			5			1,270			—			2,640
Selling, general and administrative expenses	492			1			430			—			923
Research and development expenses	184			—			57			—			241
Total operating expenses	3,118			8			2,994			(295		)	5,825
Income (loss) from operations	304			70			317			—			691
Interest expense	(159		)	—			(9		)	5			(163		)
Other income (expense), net	(76		)	3			32			(5		)	(46		)
Income (loss) from continuing operations before income taxes	69			73			340			—			482
Income tax expense (benefit)	112			108			22			—			242
Income (loss) from continuing operations before earnings in subsidiaries	(43		)	(35		)	318			—			240
Equity in earnings of consolidated subsidiaries	280			296			—			(576		)	—
Income (loss) from continuing operations	237			261			318			(576		)	240
Income (loss) from discontinued operations, net of tax	(5		)	—			—			—			(5		)
Net income (loss)	$	232		$	261		$	318		$	(576	)	$	235
Net income (loss) attributable to noncontrolling interests	—			—			3			—			3
Net income (loss) attributable to NCR	$	232		$	261		$	315		$	(576	)	$	232
Total comprehensive income (loss)	238			346			317			(662		)	239
Less comprehensive income (loss) attributable to noncontrolling interests	—			—			1			—			1
Comprehensive income (loss) attributable to NCR common stockholders	$	238		$	346		$	316		$	(662	)	$	238



Consolidating Balance Sheet
December 31, 2019

(in millions)	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations			Consolidated
Assets
Current assets
Cash and cash equivalents	$	15	$	3	$	491	$	—		$	509
Accounts receivable, net	54		1		1,435		—			1,490
Inventories	315		1		468		—			784
Due from affiliates	909		2,217		531		(3,657		)	—
Other current assets	122		1		238		—			361
Total current assets	1,415		2,223		3,163		(3,657		)	3,144
Property, plant and equipment, net	280		—		133		—			413
Goodwill	2,183		—		649		—			2,832
Intangibles, net	471		—		136		—			607
Operating lease assets	254		—		137		—			391
Prepaid pension cost	—		—		178		—			178
Deferred income taxes	335		2		484		—			821
Investments in subsidiaries	4,118		3,938		—		(8,056		)	—
Due from affiliates	16		1		74		(91		)	—
Other assets	527		1		73		—			601
Total assets	$	9,599	$	6,165	$	5,027	$	(11,804	)	$	8,987

Liabilities and stockholders’ equity
Current liabilities
Short-term borrowings	$	8	$	—	$	274	$	—		$	282
Accounts payable	427		—		413		—			840
Payroll and benefits liabilities	188		—		120		—			308
Deferred service revenue and customer deposits	245		1		256		—			502
Due to affiliates	2,730		108		819		(3,657		)	—
Other current liabilities	261		1		344		—			606
Total current liabilities	3,859		110		2,226		(3,657		)	2,538
Long-term debt	3,199		—		78		—			3,277
Pension and indemnity plan liabilities	586		—		272		—			858
Postretirement and postemployment benefits liabilities	17		3		91		—			111
Income tax accruals	29		—		63		—			92
Due to affiliates	—		74		17		(91		)	—
Operating lease liabilities	282		—		87		—			369
Other liabilities	128		—		112		—			240
Total liabilities	8,100		187		2,946		(3,748		)	7,485
Redeemable noncontrolling interest	—		—		—		—			—
Series A convertible preferred stock	395		—		—		—			395
Stockholders’ equity
Total NCR stockholders’ equity	1,104		5,978		2,078		(8,056		)	1,104
Noncontrolling interests in subsidiaries	—		—		3		—			3
Total stockholders’ equity	1,104		5,978		2,081		(8,056		)	1,107
Total liabilities and stockholders’ equity	$	9,599	$	6,165	$	5,027	$	(11,804	)	$	8,987



Consolidating Balance Sheet
December 31, 2018

(in millions)	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations			Consolidated
Assets
Current assets
Cash and cash equivalents	$	11	$	3	$	450	$	—		$	464
Accounts receivable, net	46		1		1,309		—			1,356
Inventories	291		1		514		—			806
Due from affiliates	706		2,092		457		(3,255		)	—
Other current assets	141		43		255		(42		)	397
Total current assets	1,195		2,140		2,985		(3,297		)	3,023
Property, plant and equipment, net	246		—		113		—			359
Goodwill	2,168		—		524		—			2,692
Intangibles, net	536		—		59		—			595
Prepaid pension cost	—		—		140		—			140
Deferred income taxes	317		—		149		(18		)	448
Investments in subsidiaries	3,264		2,900		—		(6,164		)	—
Due from affiliates	16		1		35		(52		)	—
Other assets	455		2		47		—			504
Total assets	$	8,197	$	5,043	$	4,052	$	(9,531	)	$	7,761

Liabilities and stockholders’ equity
Current liabilities
Short-term borrowings	$	85	$	—	$	100	$	—		$	185
Accounts payable	398		1		498		—			897
Payroll and benefits liabilities	141		—		97		—			238
Deferred service revenue and customer deposits	225		1		235		—			461
Due to affiliates	2,200		118		937		(3,255		)	—
Other current liabilities	205		2		336		(42		)	501
Total current liabilities	3,254		122		2,203		(3,297		)	2,282
Long-term debt	2,978		—		2		—			2,980
Pension and indemnity plan liabilities	502		—		257		—			759
Postretirement and postemployment benefits liabilities	18		3		97		—			118
Income tax accruals	24		—		67		—			91
Due to affiliates	—		36		16		(52		)	—
Other liabilities	167		19		91		(18		)	259
Total liabilities	6,943		180		2,733		(3,367		)	6,489
Redeemable noncontrolling interest	—		—		14		—			14
Series A Convertible Preferred Stock	859		—		—		—			859
Stockholders’ equity
Total NCR stockholders’ equity	395		4,863		1,301		(6,164		)	395
Noncontrolling interests in subsidiaries	—		—		4		—			4
Total stockholders’ equity	395		4,863		1,305		(6,164		)	399
Total liabilities and stockholders’ equity	$	8,197	$	5,043	$	4,052	$	(9,531	)	$	7,761



Consolidating Statement of Cash Flows
For the year ended December 31, 2019

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Net cash provided by (used in) operating activities	$	498		$	(281	)	$	412		$	(1	)	$	628
Investing activities
Expenditures for property, plant and equipment	(43		)	—			(48		)	—			(91		)
Additions to capitalized software	(195		)	—			(43		)	—			(238		)
Investments in equity affiliates	—			—			98			(98		)	—
Proceeds from (payments of) intercompany notes	352			330			169			(851		)	—
Acquisitions	(91		)	—			(112		)	—			(203		)
Proceeds from the sale of PPE	3			—			8			—			11
Net change in funds held for clients	—			—			(15		)	—			(15		)
Other investing activities, net	9			—			—			—			9
Net cash provided by (used in) investing activities	35			330			57			(949		)	(527		)
Financing activities
Tax withholding payments on behalf of employees	(29		)	—			—			—			(29		)
Repurchases of Company common stock	(96		)	—			—			—			(96		)
Short term borrowings, net	—			—			—			—			—
Borrowings on term facility	1,000			—			—			—			1,000
Payments of term credit facilities	(761		)	—			—			—			(761		)
Repayment of senior unsecured notes	(900		)	—			—			—			(900		)
Borrowing on term credit facilities	750			—			—			—			750
Redemption of preferred shares	(302		)	—			—			—			(302		)
Proceeds from employee stock plans	16			—			—			—			16
Debt issuance costs	(32		)	—			—			—			(32		)
Other financing activities	(5		)	—			(3		)	—			(8		)
Payments on revolving credit facilities	(2,830		)	—			(386		)	—			(3,216		)
Borrowings on revolving credit facilities	2,900			—			635			—			3,535
Net increase (decrease) in client funds obligations	—			—			15			—			15
Purchase of non-controlling interest	—			—			(3		)	—			(3		)
Equity contribution	(84		)	(14		)	—			98			—
Dividends distribution to consolidated subsidiaries	—			—			(1		)	1			—
Borrowings (repayments) of intercompany notes	(135		)	(35		)	(681		)	851			—
Net cash provided by (used in) financing activities	(508		)	(49		)	(424		)	950			(31		)
Cash flows from discontinued operations
Net cash used in discontinued operations operating activities	(22		)	—			(2		)	—			(24		)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	—			—			(6		)	$	—		(6		)



Increase (decrease) in cash, cash equivalents and restricted cash	3		—		37		—		40
Cash, cash equivalents and restricted cash at beginning of period	12		3		461		—		476
Cash, cash equivalents and restricted cash at end of period	$	15	$	3	$	498	$	—	$	516



In millions	December 31, 2019
Reconciliation of cash, cash equivalents and restricted cash as shown in the Consolidated Statements of Cash Flows	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations		Consolidated
Cash and cash equivalents	$	15	$	3	$	491	$	—	$	509
Restricted cash included in Other assets	—		—		7		—		7
Total cash, cash equivalents and restricted cash	$	15	$	3	$	498	$	—	$	516



Consolidating Statement of Cash Flows
For the year ended December 31, 2018

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Net cash provided by (used in) operating activities	$	359		$	(144	)	$	375		$	(18	)	$	572
Investing activities
Expenditures for property, plant and equipment	(109		)	—			(34		)	—			(143		)
Additions to capitalized software	(144		)	—			(26		)	—			(170		)
Proceeds from (payments of) intercompany notes	228			135			—			(363		)	—
Acquisitions	(206		)	—			—			—			(206		)
Proceeds from the sale of PPE	1			—			2			—			3
Investments in equity affiliates	(14		)	10			—			4			—
Other investing activities, net	(4		)	—			—			—			(4		)
Net cash provided by (used in) investing activities	(248		)	145			(58		)	(359		)	(520		)
Financing activities
Short term borrowings, net	(1		)	—			—			—			(1		)
Payments on term credit facilities	(51		)	—			—			—			(51		)
Payments on revolving credit facilities	(1,755		)	—			(478		)	—			(2,233		)
Borrowings on revolving credit facilities	1,875			—			578			—			2,453
Tax withholding payments on behalf of employees	(36		)	—			—			—			(36		)
Proceeds from employee stock plans	20			—			—			—			20
Other financing activities	—			—			—			—			—
Dividend distribution to consolidated subsidiaries	—			—			(18		)	18			—
Repurchases of Company common stock	(210		)	—			—			—			(210		)
Equity contribution	(10		)	—			14			(4		)	—
Borrowings (repayments) of intercompany notes	—			—			(363		)	363			—
Net cash provided by (used in) financing activities	(168		)	—			(267		)	377			(58		)
Cash flows from discontinued operations
Net cash used in discontinued operations operating activities	(36		)	—			—			—			(36		)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(1		)	—			(24		)	—			(25		)
Increase (decrease) in cash, cash equivalents and restricted cash	(94		)	1			26			—			(67		)
Cash, cash equivalents and restricted cash at beginning of period	106			2			435			—			543
Cash, cash equivalents and restricted cash at end of period	$	12		$	3		$	461		$	—		$	476



In millions	December 31, 2018
Reconciliation of cash, cash equivalents and restricted cash as shown in the Consolidated Statements of Cash Flows	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations		Consolidated
Cash and cash equivalents	$	11	$	3	$	450	$	—	$	464
Restricted cash included in Other assets	1		—		11		—		12
Total cash, cash equivalents and restricted cash	$	12	$	3	$	461	$	—	$	476



Consolidating Statement of Cash Flows
For the year ended December 31, 2017

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Net cash provided by (used in) operating activities	$	447		$	(168	)	$	483		$	(10	)	$	752
Investing activities
Expenditures for property, plant and equipment	(87		)	—			(41		)	—			(128		)
Additions to capitalized software	(133		)	—			(33		)	—			(166		)
Proceeds from (payments of) intercompany notes	230			180			2			(412		)	—
Acquisitions	(8		)	—			—			—			(8		)
Proceeds from the sale of PPE	—			—			6			—			6
Investments in equity affiliates	13			—			—			(13		)	—
Other investing activities, net	2			—			4			—			6
Net cash provided by (used in) investing activities	17			180			(62		)	(425		)	(290		)
Financing activities
Short term borrowings, net	(5		)	—			1			—			(4		)
Payments on revolving credit facilities	(56		)	—			(5		)	—			(61		)
Payments on revolving credit facilities	(1,700		)	—			(240		)	—			(1,940		)
Borrowings on revolving credit facilities	1,700			—			240			—			1,940
Tax withholding payments on behalf of employees	(31		)	—			—			—			(31		)
Proceeds from employee stock plans	15			—			—			—			15
Dividend distribution to consolidated subsidiaries	—			—			(10		)	10			—
Other financing activities	(1		)	—			(2		)	—			(3		)
Equity contribution	—			(10		)	(3		)	13			—
Borrowings (repayments) of intercompany notes	—			(2		)	(410		)	412			—
Repurchases of Company common stock	(350		)	—			—			—			(350		)
Net cash provided by (used in) financing activities	(428		)	(12		)	(429		)	435			(434		)
Cash flows from discontinued operations
Net cash used in discontinued operations operating activities	(8		)	—			—			—			(8		)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	1			—			15			—			16
Increase (decrease) in cash, cash equivalents and restricted cash	29			—			7			—			36
Cash, cash equivalents and restricted cash at beginning of period	77			2			428			—			507
Cash, cash equivalents and restricted cash at end of period	$	106		$	2		$	435		$	—		$	543



In millions	December 31, 2017
Reconciliation of cash, cash equivalents and restricted cash as shown in the Consolidated Statements of Cash Flows	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations		Consolidated
Cash and cash equivalents	$	106	$	2	$	429	$	—	$	537
Restricted cash included in Other assets	—		—		6		—		6
Total cash, cash equivalents and restricted cash	$	106	$	2	$	435	$	—	$	543

Quarterly Information (unaudited)

12 Months Ended

Dec. 31, 2019

Quarterly Financial Information Disclosure [Abstract]

Quarterly Information

18. QUARTERLY INFORMATION (UNAUDITED)



In millions, except per share amounts	First			Second			Third			Fourth
2019
Total revenue	$	1,536		$	1,710		$	1,783		$	1,886
Gross margin	411			471			507			532
Income from operations	100			157			172			182
Income from continuing operations (attributable to NCR)	37			88			105			384
Income (loss) from discontinued operations, net of tax	—			—			(15		)	(35		)
Net (loss) income attributable to NCR common stockholders	24			76			11			343
Income (loss) per share attributable to NCR common stockholders:
Income (loss) per common share from continuing operations
Basic	$	0.20		$	0.63		$	0.21		$	2.96
Diluted	$	0.20		$	0.58		$	0.21		$	2.67
Net (loss) income per common share
Basic	$	0.20		$	0.63		$	0.09		$	2.69
Diluted	$	0.20		$	0.58		$	0.09		$	2.43

2018
Total revenue	$	1,517		$	1,537		$	1,550		$	1,801
Gross margin	420			403			410			442
Income (loss) from operations	109			(106		)	125			63
Income (loss) from continuing operations (attributable to NCR)	55			(143		)	85			(33		)
(Loss) from discontinued operations, net of tax	(35		)	(2		)	(1		)	(14		)
Net income (loss) attributable to NCR common stockholders	8			(157		)	72			(60		)
Income (loss) per share attributable to NCR common stockholders:
Income (loss) per common share from continuing operations
Basic	$	0.36		$	(1.31	)	$	0.62		$	(0.39	)
Diluted	$	0.35		$	(1.31	)	$	0.57		$	(0.39	)
Net income (loss) per common share
Basic	$	0.07		$	(1.33	)	$	0.61		$	(0.51	)
Diluted	$	0.06		$	(1.33	)	$	0.56		$	(0.51	)

Operating income for the quarter ended December 31, 2019 was impacted by actuarial losses related to the remeasurement of our pension plan assets and liabilities. The actuarial losses included in pension expense recognized in the quarter ended December 31, 2019 decreased net income attributable to NCR by $66 million, basic earnings per share from continuing operations by $0.52, and diluted earnings per share from continuing operations by $0.46.

Operating income for the quarter ended December 31, 2018 was impacted by actuarial gains related to the remeasurement of our pension plan assets and liabilities. The actuarial gains included in pension expense recognized in the quarter ended December 31, 2018 increased net income attributable to NCR by $44 million, basic earnings per share from continuing operations by $0.37, and diluted earnings per share from continuing operations by $0.37.

Net income per share in each quarter is computed using the weighted-average number of shares outstanding during that quarter while net income per share for the full year is computed using the weighted-average number of shares outstanding during the year. Thus, the sum of the four quarters’ net income per share will not necessarily equal the full-year net income per share.

Schedule II - Valuation and Qualifying Accounts

12 Months Ended

Dec. 31, 2019

SEC Schedule, 12-09, Valuation and Qualifying Accounts [Abstract]

Valuation and Qualifying Accounts



Column A	Column B	Column C		Column D	Column E
		Additions
Description	Balance at Beginning of Period	Charged to Costs & Expenses	Charged to Other Accounts	Deductions	Balance at End of Period
Year Ended December 31, 2019
Allowance for doubtful accounts	$31	$24	$—	$11	$44
Deferred tax asset valuation allowance	$485	$23	$—	$156	$352

Year Ended December 31, 2018
Allowance for doubtful accounts	$37	$14	$—	$20	$31
Deferred tax asset valuation allowance	$415	$100	$—	$30	$485

Year Ended December 31, 2017
Allowance for doubtful accounts	$41	$10	$—	$14	$37
Deferred tax asset valuation allowance	$445	$—	$—	$30	$415

Description of Business and Significant Accounting Policies (Policies)

12 Months Ended

Dec. 31, 2019

Description of Business and Significant Accounting Policies [Abstract]

Lessor, Leases [Policy Text Block]

Use of Estimates [Policy Text Block]

Basis of Consolidation [Policy Text Block]

Revenue Recognition [Policy Text Block]

The Company records revenue, net of sales tax, when the following five steps have been completed:


•	Identification of the contract(s) with a customer


•	Identification of the performance obligation(s) in the contract


•	Determination of the transaction price


•	Allocation of the transaction price to the performance obligations in the contract


•	Recognition of revenue when, or as, we satisfy performance obligations

NCR enters contracts that include multiple distinct performance obligations, including hardware, software, professional consulting

The Company also does not adjust the transaction price for taxes collected from customers, as those amounts are netted against amounts remitted to government authorities.

Warranty and Sales Returns [Policy Text Block]

Research and Development Costs [Policy Text Block]

Advertising [Policy Text Block]

Advertising Advertising costs are recognized in selling, general and administrative expenses when incurred.

Stock Compensation [Policy Text Block]

Income Taxes [Policy Text Block]

Earnings Per Share

Basic earnings per share (EPS) is calculated by dividing net income, less any dividends, accretion or decretion, redemption or induced conversion on our Series A Convertible Preferred Stock, by the weighted average number of shares outstanding during the reported period.

Cash and Cash Equivalents [Policy Text Block]

Cash and Cash Equivalents All short-term, highly liquid investments having original maturities of three months or less, including time deposits, are considered to be cash equivalents.

Receivables, Trade and Other Accounts Receivable, Allowance for Doubtful Accounts, Policy [Policy Text Block]

Inventories [Policy Text Block]

Capitalized Software [Policy Text Block]

Software to be Sold, Leased, or Otherwise Marketed, Policy [Policy Text Block]

Goodwill and Other Intangible Assets [Policy Text Block]

Property, Plant and Equipment [Policy Text Block]

Valuation of Long-Lived Assets [Policy Text Block]

Pension, Postretirement and Postemployment Benefits [Policy Text Block]

Environmental and Legal Contingencies [Policy Text Block]

actions and the allocation of remediation costs among potentially responsible parties are typically included in the measurement of the environmental remediation liabilities.

Lessee, Leases [Policy Text Block]

Foreign Currency [Policy Text Block]

Derivative Instruments [Policy Text Block]

Fair Value of Assets and Liabilities [Policy Text Block]


•	Level 1: Unadjusted quoted prices in active markets for identical assets or liabilities


•	Level 2: Unadjusted quoted prices in active markets for similar assets or liabilities, unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active or inputs, other than quoted prices in active markets, that are observable either directly or indirectly


•	Level 3: Unobservable inputs for which there is little or no market data

NCR measures its financial assets and financial liabilities at fair value based on one or more of the following three valuation techniques:


•	Market approach: Prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities.


•	Cost approach: Amount that would be required to replace the service capacity of an asset (replacement cost).


•	Income approach: Techniques to convert future amounts to a single present amount based upon market expectations (including present value techniques, option pricing and excess earnings models).

New Accounting Pronouncements, Policy [Policy Text Block]

Issued

Adopted

Leasing (Policies)	12 Months Ended
Leasing (Policies)	Dec. 31, 2019
Leasing Policy [Abstract]
Lessee, Leases [Policy Text Block]	Lessee We lease property, vehicles and equipment under operating and financing leases. For leases with terms greater than 12 months, we record the related asset and obligation at the present value of lease payments over the term. We determine the lease term by assuming the exercise of renewal options that are reasonably certain. Leases with a lease term 12 months or less at inception are not recorded on our Consolidated Balance Sheet and are expensed on a straight-line basis over the lease term in our Consolidated Statement of Operations. Our leases may include rental escalation clauses, renewal options and/or termination options that are factored into our determination of lease payments when appropriate. When available, we use the rate implicit in the lease to discount lease payments to present value; however, most of our leases do not provide a readily determinable implicit rate. Therefore, we must estimate our incremental borrowing rate to discount the lease payments based on information available at lease commencement. Our incremental borrowing rate is based on a credit-adjusted risk-free rate at commencement date, which best approximates a secured rate over a similar term of lease. Additionally, we do not separate lease and non-lease components for any asset classes, except for those leases embedded in certain service arrangements. Fixed and in-substance fixed payments are included in the recognition of the operating and financing assets and lease liabilities, however, variable lease payments, other than those based on a rate or index, are recognized in the Consolidated Statements of Operations in the period in which the obligation for those payments is incurred. The Company’s variable lease payments generally relate to payments tied to various indices, non-lease components and payments above a contractual minimum fixed payment.

Description of Business and Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2019

Description of Business and Significant Accounting Policies [Abstract]

Contract with Customer, Asset and Liability [Table Text Block]

The following table presents the net contract asset and contract liability balances:



In millions	Location in the Consolidated Balance Sheet	December 31, 2019		December 31, 2018		January 1, 2018
Current portion of contract assets	Other current assets	$	9	$	22	$	28
Current portion of contract liabilities	Contract liabilities	$	502	$	461	$	458
Non-current portion of contract liabilities	Other liabilities	$	81	$	85	$	95

Schedule of Capitalized Computer Software [Table Text Block]

The following table identifies the activity relating to total capitalized software:



In millions	2019			2018			2017
Beginning balance as of January 1	$	325		$	366		$	345
Capitalization	238			170			166
Amortization	(148		)	(160		)	(145		)
Impairment	(2		)	(51		)	—
Ending balance as of December 31	$	413		$	325		$	366

Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]

The components of basic earnings (loss) per share are as follows:



In millions, except per share amounts	Year ended December 31
In millions, except per share amounts	2019			2018			2017
Numerator:
Income (loss) from continuing operations	$	614		$	(36	)	$	237
Series A convertible preferred stock dividends	(110		)	(49		)	(109		)
Net income (loss) from continuing operations attributable to NCR common stockholders	504			(85		)	128
Loss from discontinued operations, net of tax	(50		)	(52		)	(5		)
Net income (loss) attributable to NCR common stockholders	$	454		$	(137	)	$	123

Denominator:
Basic weighted average number of shares outstanding	122.1			118.4			121.9

Basic earnings (loss) per share:
From continuing operations	$	4.13		$	(0.72	)	$	1.05
From discontinued operations	(0.41		)	(0.44		)	(0.04		)
Total basic earnings (loss) per share	$	3.72		$	(1.16	)	$	1.01

The components of diluted earnings (loss) per share are as follows:



In millions, except per share amounts	Year ended December 31
In millions, except per share amounts	2019			2018			2017
Numerator:
Income (loss) from continuing operations	$	614		$	(36	)	$	237
Series A convertible preferred stock dividends	(76		)	(49		)	(109		)
Net income (loss) from continuing operations attributable to NCR common stockholders	538			(85		)	128
Loss from discontinued operations, net of tax	(50		)	(52		)	(5		)
Net income (loss) attributable to NCR common stockholders	$	488		$	(137	)	$	123

Denominator:
Basic weighted average number of shares outstanding	122.1			118.4			121.9
Dilutive effect of as-if Series A Convertible Preferred Stock	19.5			—			—
Dilutive effect of employee stock options and restricted stock units	3.6			—			5.1
Weighted average diluted shares	145.2			118.4			127.0

Diluted earnings (loss) per share:
From continuing operations	$	3.71		$	(0.72	)	$	1.01
From discontinued operations	(0.35		)	(0.44		)	(0.04		)
Total diluted earnings (loss) per share	$	3.36		$	(1.16	)	$	0.97

Business Combinations and Divestitures Schedule of Business Acquisitions by Acquisition (Tables)

12 Months Ended

Dec. 31, 2019

D3 Technology [Member]

Business Acquisition [Line Items]

Schedule of Business Acquisitions, by Acquisition [Table Text Block]

The allocation of the purchase price for D3 is as follows:



In millions	Fair Value
Cash acquired	$	9
Tangible assets acquired	6
Acquired intangible assets other than goodwill	20
Acquired goodwill	54
Deferred tax assets	3
Liabilities assumed	(8		)
Total purchase consideration	$	84

Zynstra Ltd. [Member]

Business Acquisition [Line Items]

Schedule of Business Acquisitions, by Acquisition [Table Text Block]

The allocation of the purchase price for Zynstra is as follows:



In millions	Fair Value
Cash acquired	$	1
Tangible assets acquired	1
Acquired intangible assets other than goodwill	76
Acquired goodwill	67
Deferred tax liability	(10		)
Liabilities assumed	(1		)
Total purchase consideration	$	134

JetPay [Member]

Business Acquisition [Line Items]

Schedule of Business Acquisitions, by Acquisition [Table Text Block]

The allocation of the purchase price for JetPay is as follows:



In millions	Fair Value
Cash acquired	$	4
Tangible assets acquired	76
Acquired intangible assets other than goodwill	104
Acquired goodwill	96
Deferred tax liabilities	(11		)
Liabilities assumed	(76		)
Total purchase consideration	$	193

Business Combinations and Divestitures Schedule of Finite-Lived Intangible Assets Acquired (Tables)

12 Months Ended

Dec. 31, 2019

D3 Technology [Member]

Acquired Finite-Lived Intangible Assets [Line Items]

Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination [Table Text Block]

The following table sets forth the components of the intangible assets acquired as of the acquisition date:



	Fair Value		Weighted Average Amortization Period ⁽¹⁾
	(In millions)		(In years)
Direct customer relationships	$	7	11
Technology - Software	11		5
Tradenames	2		7
Total acquired intangible assets	$	20

Zynstra Ltd. [Member]

Acquired Finite-Lived Intangible Assets [Line Items]

Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination [Table Text Block]

The following table sets forth the components of the intangible assets acquired as of the acquisition date:



	Fair Value		Weighted Average Amortization Period ⁽¹⁾
	(In millions)		(In years)
Technology - Software	75		8
Tradenames	1		1
Total acquired intangible assets	$	76

JetPay [Member]

Acquired Finite-Lived Intangible Assets [Line Items]

Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination [Table Text Block]

The following table sets forth the components of the intangible assets acquired as of the acquisition date:



	Fair Value		Weighted Average Amortization Period ⁽¹⁾
	(In millions)		(In years)
Direct customer relationships	$	64	17
Technology - Software	39		9
Tradenames	1		1
Total acquired intangible assets	$	104

Business Combinations and Divestitures Business Acquisition, Pro Forma Information (Tables)

12 Months Ended

Dec. 31, 2019

Business Acquisition, Pro Forma Information, Nonrecurring Adjustment [Line Items]

Business Acquisition, Pro Forma Information [Table Text Block]

The unaudited pro forma consolidated results of operations, assuming the acquisition had occurred on January 1, 2017, are as follows:



In millions	2018			2017
Revenue	$	6,468		$	6,592
Net income attributable to NCR	$	(46	)	$	217

Segment Information (Tables)

12 Months Ended

Dec. 31, 2019

Revenue from External Customer [Line Items]

Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block]

The following table presents revenue and operating income by segment for the years ended December 31:



In millions	2019		2018		2017
Revenue by segment
Banking	$	3,512	$	3,183	$	3,175
Retail	2,217		2,097		2,169
Hospitality	843		817		878
Other	343		308		294
Consolidated revenue	$	6,915	$	6,405	$	6,516
Operating income by segment
Banking	$	514	$	412	$	421
Retail	144		142		231
Hospitality	56		85		140
Other	44		49		48
Subtotal - segment operating income	758		688		840
Other adjustments⁽¹⁾	147		497		149
Income from operations	$	611	$	191	$	691

Revenue from External Customers by Products and Services [Table Text Block]

⁽¹⁾ The following table presents the other adjustments for NCR for the years ended December 31:



In millions	2019		2018		2017
Transformation and restructuring costs	$	58	$	223	$	29
Acquisition-related amortization of intangibles	86		85		115
Acquisition-related costs	3		6		5
Asset impairment charges	—		183		—
Total other adjustments	$	147	$	497	$	149

Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block]

The following table presents revenue from products and services for NCR for the years ended December 31:



In millions	2019		2018		2017
Product revenue	$	2,681	$	2,341	$	2,579
Professional services and installation services revenue	1,089		1,094		1,055
Recurring revenue, including maintenance and cloud revenue	3,145		2,970		2,882
Consolidated revenue	$	6,915	$	6,405	$	6,516

Schedule of Disclosure on Geographic Areas, Long-Lived Assets in Individual Foreign Countries by Country [Table Text Block]



In millions	2019		%		2018		%		2017		%
Revenue by Geographic Area
United States	$	3,481	50	%	$	3,076	48	%	$	3,224	50	%
Americas (excluding United States)	693		10	%	631		10	%	585		9	%
Europe, Middle East and Africa (EMEA)	1,843		27	%	1,751		27	%	1,786		27	%
Asia Pacific (APJ)	898		13	%	947		15	%	921		14	%
Consolidated revenue	$	6,915	100	%	$	6,405	100	%	$	6,516	100	%

Segment Information Property, Plant and Equipment by Geography (Tables)

12 Months Ended

Dec. 31, 2019

Property, Plant and Equipment [Line Items]

Property, Plant and Equipment [Table Text Block]

The following table presents property, plant and equipment by geographic area as of December 31:



In millions	2019		2018
Property, plant and equipment, net
United States	$	280	$	247
Americas (excluding United States)	14		13
Europe, Middle East and Africa (EMEA)	74		57
Asia Pacific (APJ)	45		42
Consolidated property, plant and equipment, net	$	413	$	359

The components of property, plant and equipment are summarized as follows:



In millions	December 31, 2019			December 31, 2018
Property, plant and equipment
Land and improvements	$	5		$	6
Buildings and improvements	274			273
Machinery and other equipment	715			650
Finance lease assets	38			—
Property, plant and equipment, gross	1,032			929
Less: accumulated depreciation	(619		)	(570		)
Total property, plant and equipment, net	$	413		$	359

Goodwill and Purchased Intangible Assets (Tables)

12 Months Ended

Dec. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Goodwill

The carrying amounts of goodwill by segment are included in the tables below. Foreign currency fluctuations are included within other adjustments.



	December 31, 2018													December 31, 2019
In millions	Goodwill		Accumulated Impairment Losses			Total		Additions		Impairment		Other		Goodwill		Accumulated Impairment Losses			Total
Banking	$	1,718	$	(101	)	$	1,617	$	54	$	—	$	2	$	1,774	$	(101	)	$	1,673
Retail	571		(34		)	537		67		—		—		638		(34		)	604
Hospitality	385		(23		)	362		17		—		—		402		(23		)	379
Other	187		(11		)	176		—		—		—		187		(11		)	176
Total goodwill	$	2,861	$	(169	)	$	2,692	$	138	$	—	$	2	$	3,001	$	(169	)	$	2,832



	December 31, 2017															December 31, 2018
In millions	Goodwill		Accumulated Impairment Losses			Total		Additions		Impairment			Other			Goodwill		Accumulated Impairment Losses			Total
Banking	$	1,721	$	(14	)	$	1,707	$	—	$	(87	)	$	(3	)	$	1,718	$	(101	)	$	1,617
Retail	478		(5		)	473		94		(29		)	(1		)	571		(34		)	537
Hospitality	377		(3		)	374		13		(20		)	(5		)	385		(23		)	362
Other	188		(1		)	187		—		(10		)	(1		)	187		(11		)	176
Total goodwill	$	2,764	$	(23	)	$	2,741	$	107	$	(146	)	$	(10	)	$	2,861	$	(169	)	$	2,692

Schedule of Acquired Finite-Lived Intangible Assets by Major Class



	Amortization Period (in Years)	December 31, 2019					December 31, 2018
In millions	Amortization Period (in Years)	Gross Carrying Amount		Accumulated Amortization			Gross Carrying Amount		Accumulated Amortization
Identifiable intangible assets
Reseller & customer relationships	1 - 20	$	735	$	(270	)	$	726	$	(218	)
Intellectual property	2 - 8	529		(397		)	443		(373		)
Customer contracts	8	89		(89		)	89		(87		)
Tradenames	1 - 10	78		(68		)	75		(60		)
Total identifiable intangible assets		$	1,431	$	(824	)	$	1,333	$	(738	)

Schedule of Expected Amortization Expense

The aggregate amortization expense (actual and estimated) for identifiable intangible assets for the following periods is:



	For the year ended December 31, 2019		For the years ended December 31 (estimated)
In millions	For the year ended December 31, 2019		2020		2021		2022		2023		2024
Amortization expense	$	86	$	72	$	63	$	59	$	56	$	49

Debt Obligations Debt Obligations (Tables)

12 Months Ended

Dec. 31, 2019

Debt Disclosure [Abstract]

Schedule of Debt Obligations [Table Text Block]

The following table summarizes the Company's short-term borrowings and long-term debt:



		December 31, 2019				December 31, 2018
In millions, except percentages		Amount			Weighted-Average Interest Rate	Amount			Weighted-Average Interest Rate
Short-Term Borrowings
Current portion of Senior Secured Credit Facility ⁽¹⁾		$	8		4.30%	$	84		4.51%
Trade Receivables Securitization Facility ⁽¹⁾		270			2.65%	100			3.37%
Other ⁽¹⁾		4			2.82%	1			4.92%
	Total short-term borrowings	$	282			$	185
Long-Term Debt
Senior Secured Credit Facility:
	Term loan facility ⁽¹⁾	$	740		4.30%	$	675		4.51%
	Revolving credit facility ⁽¹⁾	265			3.76%	120			4.49%
Senior Notes:
	5.00% Senior Notes due 2022	600				600
	4.625% Senior Notes due 2021	—				500
	5.875% Senior Notes due 2021	—				400
	6.375% Senior Notes due 2023	700				700
	5.750% Senior Notes due 2027	500				—
	6.125% Senior Notes due 2029	500				—
Deferred financing fees		(32		)		(18		)
Other ⁽¹⁾		4			0.05%	3			0.59%
	Total long-term debt	$	3,277			$	2,980


⁽¹⁾	Interest rates are weighted average interest rates as of December 31, 2019 and 2018.

Schedule of Maturities of Long-term Debt [Table Text Block]

Debt Maturities Maturities of debt outstanding, in principal amounts, at December 31, 2019 are summarized below:



			For the years ended December 31
In millions	Total		2020		2021		2022		2023		2024		Thereafter
Debt maturities	$	3,591	$	15	$	277	$	608	$	708	$	272	$	1,711

Income Taxes (Tables)

12 Months Ended

Dec. 31, 2019

Income Tax Disclosure [Abstract]

Schedule of Income before Income Tax, Domestic and Foreign [Table Text Block]

For the years ended December 31, income (loss) from continuing operations before income taxes consisted of the following:



In millions	2019			2018			2017
Income (loss) before income taxes
United States	$	(25	)	$	(262	)	$	149
Foreign	366			301			333
Total income (loss) from continuing operations before income taxes	$	341		$	39		$	482

Schedule of Components of Income Tax Expense (Benefit) [Table Text Block]

For the years ended December 31, income tax expense (benefit) consisted of the following:



In millions	2019			2018			2017
Income tax expense (benefit)
Current
Federal	$	1		$	18		$	14
State	2			—			2
Foreign	78			42			54
Deferred
Federal	(19		)	(2		)	178
State	—			1			(3		)
Foreign	(335		)	14			(3		)
Total income tax expense (benefit)	$	(273	)	$	73		$	242

Schedule of Effective Income Tax Rate Reconciliation [Table Text Block]

The following table presents the principal components of the difference between the effective tax rate and the U.S. federal statutory income tax rate for the years ended December 31:



In millions	2019			2018			2017
Income tax expense at the U.S. federal tax rate of 21% for 2019 and 2018, respectively and 35% for 2017	$	72		$	8		$	169
Foreign income tax differential	10			20			(38		)
State and local income taxes (net of federal effect)	3			2			(1		)
Other U.S. permanent book/tax differences	3			—			1
Meals and entertainment expense	2			2			2
Executive compensation	9			4			1
Employee share-based payments	2			3			(3		)
Impact of intangible asset transfer	(245		)	—			—
Gains/losses on entity liquidations	(12		)	—			—
Foreign derived intangible income deduction	(7		)	(1		)	—
Change in branch tax status	(17		)	(9		)	—
Goodwill impairment	—			30			—
Research and development tax credits	(5		)	(6		)	(4		)
U.S. manufacturing deduction	—			—			(9		)
U.S. valuation allowance ⁽¹⁾	(16		)	16			—
U.S tax reform	—			37			130
Foreign valuation allowance	(74		)	2			—
Change in liability for unrecognized tax benefits ⁽¹⁾	4			(23		)	(2		)
Prior period adjustments	(1		)	(11		)	—
Other, net	(1		)	(1		)	(4		)
Total income tax expense (benefit)	$	(273	)	$	73		$	242

Schedule of Deferred Tax Assets and Liabilities [Table Text Block]

Deferred income tax assets and liabilities included in the Consolidated Balance Sheets as of December 31 were as follows:



In millions	2019			2018
Deferred income tax assets
Employee pensions and other benefits	$	243		$	223
Other balance sheet reserves and allowances	182			141
Tax loss and credit carryforwards	625			682
Capitalized research and development	47			53
Lease liabilities	104			—
Intangibles	127			—
Property, plant and equipment	11			11
Other	9			38
Total deferred income tax assets	1,348			1,148
Valuation allowance	(352		)	(485		)
Net deferred income tax assets	996			663
Deferred income tax liabilities
Intangibles	—			151
Right of use assets	102			—
Capitalized software	98			78
Other	—			7
Total deferred income tax liabilities	200			236
Total net deferred income tax assets	$	796		$	427

Summary of Income Tax Contingencies [Table Text Block]

The aggregate changes in the balance of our gross unrecognized tax benefits were as follows for the years ended December 31:



In millions	2019			2018			2017
Gross unrecognized tax benefits - January 1	$	110		$	196		$	183
Increases related to tax positions from prior years	7			9			3
Decreases related to tax positions from prior years	(4		)	(50		)	(1		)
Increases related to tax provisions taken during the current year	14			9			23
Settlements with tax authorities	(5		)	(45		)	(4		)
Lapses of statutes of limitation	(1		)	(9		)	(8		)
Total gross unrecognized tax benefits - December 31	$	121		$	110		$	196

Employee Stock Compensation Plans (Tables)

12 Months Ended

Dec. 31, 2019

Share-based Payment Arrangement [Abstract]

Share-based Payment Arrangement, Cost by Plan [Table Text Block]

As of December 31, 2019, the Company’s stock-based compensation consisted of restricted stock units, employee stock purchase plan and stock options. The Company recorded stock-based compensation expense for the years ended December 31 as follows:



In millions	2019		2018		2017
Restricted stock units	$	94	$	65	$	73
Employee stock purchase plan	4		4		4
Stock options	9		4		—
Stock-based compensation expense	107		73		77
Tax benefit	(12)		(10)		(22		)
Total stock-based compensation (net of tax)	$	95	$	63	$	55

Share-based Payment Arrangement, Restricted Stock and Restricted Stock Unit, Activity [Table Text Block]

The following table reports restricted stock unit activity during the year ended December 31, 2019:



Shares in thousands	Number of Units		Weighted Average Grant-Date Fair Value per Unit
Unvested shares as of January 1	5,966		$	28.69
Shares granted	1,828		$	24.31
Shares vested	(2,907	)	$	26.68
Shares forfeited	(431	)	$	28.74
Unvested shares as of December 31	4,456		$	28.18

The following table represents the composition of restricted stock unit grants in 2019:



Shares in thousands	Number of Units	Weighted Average Grant-Date Fair Value
Service-based units	894	$	27.02
Performance-based units	934	$	21.72
Total restricted stock units	1,828	$	24.31

Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions [Table Text Block]

During the years ended December 31, 2019 and 2018, the Company granted stock options and the weighted average fair value of option grants was estimated based on the below weighted average assumptions, which was $8.07 and $9.80, respectively. The stock options were granted with a 7 year contractual term that will vest over 4 years.



	For the year ended December 31, 2019		For the year ended December 31, 2018
Dividend yield	—		—
Risk-free interest rate	2.50	%	2.50	%
Expected volatility	34.79	%	34.88	%
Expected holding period - years	3.9 years		3.8 years

Share-based Payment Arrangement, Option, Activity [Table Text Block]

The following table summarizes the Company’s stock option activity for the year ended December 31, 2019:



Shares in thousands	Shares Under Option		Weighted Average Exercise Price per Share		Weighted Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value (in millions)
Outstanding as of January 1	2,606		$	29.08
Granted	2,131		$	26.45
Exercised	(99	)	$	16.07
Forfeited or expired	(79	)	$	32.57
Outstanding as of December 31	4,559		$	28.08	5.62	$	32.30
Fully vested and expected to vest as of December 31	3,860		$	28.09	5.79	$	27.30
Exercisable as of December 31	699		$	27.99	4.67	$	5.01

Employee Benefit Plans (Tables)

12 Months Ended

Dec. 31, 2019

Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]

Schedule of Amounts in Accumulated Other Comprehensive Income (Loss) to be Recognized over Next Fiscal Year [Table Text Block]

The amounts in accumulated other comprehensive loss that are expected to be recognized as components of net periodic benefit cost (income) during 2020 are as follows:



In millions	U.S. Pension Benefits		International Pension Benefits		Total Pension Benefits		Postretirement Benefits			Postemployment Benefits
Prior service cost (benefit)	$	—	$	1	$	1	$	(3	)	$	(2	)
Actuarial loss (gain)	$	—	$	—	$	—	$	1		$	(4	)

Schedule of Expected Benefit Payments [Table Text Block]

NCR expects to make the following benefit payments reflecting past and future service from its pension, postretirement and postemployment plans:



In millions	U.S. Pension Benefits		International Pension Benefits		Total Pension Benefits		Postretirement Benefits		Postemployment Benefits
Year
2020	$	108	$	50	$	158	$	2	$	50
2021	$	110	$	49	$	159	$	2	$	17
2022	$	111	$	49	$	160	$	1	$	16
2023	$	114	$	48	$	162	$	1	$	15
2024	$	115	$	49	$	164	$	1	$	14
2025-2029	$	579	$	244	$	823	$	3	$	60

Pension Plan [Member]

Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]

Schedule of Changes in Projected Benefit Obligations [Table Text Block]

Reconciliation of the beginning and ending balances of the benefit obligations for NCR's pension plans are as follows:



	U.S. Pension Benefits						International Pension Benefits						Total Pension Benefits
In millions	2019			2018			2019			2018			2019			2018
Change in benefit obligation
Benefit obligation as of January 1	$	1,763		$	1,950		$	1,092		$	1,273		$	2,855		$	3,223
Net service cost	—			—			7			7			7			7
Interest cost	66			61			19			20			85			81
Amendment	—			—			—			4			—			4
Actuarial (gain) loss	229			(149		)	112			(83		)	341			(232		)
Benefits paid	(104		)	(99		)	(76		)	(86		)	(180		)	(185		)
Plan participant contributions	—			—			1			1			1			1
Currency translation adjustments	—			—			19			(44		)	19			(44		)
Benefit obligation as of December 31	$	1,954		$	1,763		$	1,174		$	1,092		$	3,128		$	2,855
Accumulated benefit obligation as of December 31	$	1,954		$	1,763		$	1,163		$	1,080		$	3,117		$	2,843

Schedule of Changes in Fair Value of Plan Assets [Table Text Block]

A reconciliation of the beginning and ending balances of the fair value of the plan assets of NCR's pension plans are as follows:



	U.S. Pension Benefits						International Pension Benefits						Total Pension Benefits
In millions	2019			2018			2019			2018			2019			2018
Change in plan assets
Fair value of plan assets as of January 1	$	1,269		$	1,444		$	953		$	1,086		$	2,222		$	2,530
Actual return on plan assets	212			(76		)	128			(34		)	340			(110		)
Company contributions	—			—			23			24			23			24
Benefits paid	(104		)	(99		)	(76		)	(86		)	(180		)	(185		)
Currency translation adjustments	—			—			29			(38		)	29			(38		)
Plan participant contributions	—			—			1			1			1			1
Fair value of plan assets as of December 31	$	1,377		$	1,269		$	1,058		$	953		$	2,435		$	2,222

Schedule of Net Benefit Costs [Table Text Block]

The net periodic benefit (income) cost of the pension plans for the years ended December 31 was as follows:



In millions	U.S. Pension Benefits									International Pension Benefits									Total Pension Benefits
In millions	2019			2018			2017			2019			2018			2017			2019			2018			2017
Net service cost	$	—		$	—		$	—		$	7		$	7		$	8		$	7		$	7		$	8
Interest cost	66			61			71			19			20			20			85			81			91
Expected return on plan assets	(43		)	(43		)	(57		)	(31		)	(32		)	(35		)	(74		)	(75		)	(92		)
Amortization of prior service cost	—			—			—			1			1			1			1			1			1
Actuarial (gain) loss	60			(29		)	28			15			(16		)	—			75			(45		)	28
Net periodic benefit (income) cost	$	83		$	(11	)	$	42		$	11		$	(20	)	$	(6	)	$	94		$	(31	)	$	36

Schedule of Net Benefit Costs and Amounts Recognized in Balance Sheet [Table Text Block]



	U.S. Pension Benefits						International Pension Benefits						Total Pension Benefits
In millions	2019			2018			2019			2018			2019			2018
Funded Status	$	(577	)	$	(494	)	$	(116	)	$	(139	)	$	(693	)	$	(633	)
Amounts recognized in the Consolidated Balance Sheets
Noncurrent assets	$	—		$	—		$	178		$	140		$	178		$	140
Current liabilities	—			—			(13		)	(14		)	(13		)	(14		)
Noncurrent liabilities	(577		)	(494		)	(281		)	(265		)	(858		)	(759		)
Net amounts recognized	$	(577	)	$	(494	)	$	(116	)	$	(139	)	$	(693	)	$	(633	)
Amounts recognized in accumulated other comprehensive loss
Prior service cost	—			—			20			21			20			21
Total	$	—		$	—		$	20		$	21		$	20		$	21

Defined Benefit Plan, Assumptions [Table Text Block]

The weighted average rates and assumptions used to determine benefit obligations as of December 31 were as follows:



	U.S. Pension Benefits				International Pension Benefits				Total Pension Benefits
	2019		2018		2019		2018		2019		2018
Discount rate	3.1	%	4.2	%	1.4	%	2.1	%	2.5	%	3.4	%
Rate of compensation increase	N/A		N/A		0.9	%	1.0	%	0.9	%	1.0	%

The weighted average rates and assumptions used to determine net periodic benefit (income) cost for the years ended December 31 were as follows:



	U.S. Pension Benefits						International Pension Benefits						Total Pension Benefits
	2019		2018		2017		2019		2018		2017		2019		2018		2017
Discount rate - Service Cost	N/A		N/A		N/A		1.6	%	1.4	%	1.4	%	1.6	%	1.4	%	1.4	%
Discount rate - Interest Cost	3.8	%	3.2	%	3.4	%	1.8	%	1.6	%	1.6	%	3.1	%	2.6	%	2.8	%
Expected return on plan assets	3.6	%	3.1	%	3.5	%	3.2	%	3.0	%	3.5	%	3.4	%	3.1	%	3.5	%
Rate of compensation increase	N/A		N/A		N/A		1.0	%	0.9	%	0.9	%	1.0	%	0.9	%	0.9	%

Schedule of Allocation of Plan Assets [Table Text Block]

The fair value of plan assets as of December 31, 2019 and 2018 by asset category is as follows:



		U.S.										International
In millions	Notes	Fair Value as of December 31, 2019		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Not Subject to Leveling		Fair Value as of December 31, 2019		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Not Subject to Leveling
Assets
Equity securities:
Common stock	1	$	—	$	—	$	—	$	—	$	—	$	53	$	53	$	—	$	—	$	—
Fixed income securities:
Government securities	2	209		—		209		—		—		—		—		—		—		—
Corporate debt	3	934		—		934		—		—		103		—		103		—		—
Other types of investments:
Money market funds	4	12		—		—		—		12		10		—		—		—		10
Common and commingled trusts - Equities	4	—		—		—		—		—		184		—		—		—		184
Common and commingled trusts - Bonds	4	157		—		—		—		157		470		—		—		—		470
Common and commingled trusts - Short Term Investments	4	19		—		—		—		19		21		—		—		—		21
Common and commingled trusts - Balanced	4	—		—		—		—		—		85		—		—		—		85
Partnership/joint venture interests - Real estate	5	1		—		—		—		1		—		—		—		—		—
Partnership/joint venture interests - Other	5	2		—		—		—		2		—		—		—		—		—
Mutual funds	4	43		43		—		—		—		—		—		—		—		—
Insurance products	4	—		—		—		—		—		1		—		1		—		—
Real estate and other	5	—		—		—		—		—		131		—		—		131		—
Total		$	1,377	$	43	$	1,143	$	—	$	191	$	1,058	$	53	$	104	$	131	$	770



		U.S.										International
In millions	Notes	Fair Value as of December 31, 2018		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Not Subject to Leveling		Fair Value as of December 31, 2018		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Not Subject to Leveling
Assets
Equity securities:
Common stock	1	$	—	$	—	$	—	$	—	$	—	$	44	$	44	$	—	$	—	$	—
Fixed income securities:
Government securities	2	247		—		247		—		—		—		—		—		—		—
Corporate debt	3	761		—		761		—		—		100		—		100		—		—
Other types of investments:
Money market funds	4	13		—		2		—		11		8		—		8		—		—
Common and commingled trusts - Equities	4	—		—		—		—		—		150		—		—		—		150
Common and commingled trusts - Bonds	4	174		—		—		—		174		405		—		—		—		405
Common and commingled trusts - Short Term Investments	4	27		—		—		—		27		40		—		—		—		40
Common and commingled trusts - Balanced	4	—		—		—		—		—		76		—		—		—		76
Partnership/joint venture interests - Real estate	5	4		—		—		—		4		—		—		—		—		—
Partnership/joint venture interests - Other	5	4		—		—		—		4		—		—		—		—		—
Mutual funds	4	39		39		—		—		—		—		—		—		—		—
Insurance products	4	—		—		—		—		—		1		—		1		—		—
Real estate and other	5	—		—		—		—		—		129		—		—		129		—
Total		$	1,269	$	39	$	1,010	$	—	$	220	$	953	$	44	$	109	$	129	$	671

Notes:


1.	Common stocks are valued based on quoted market prices at the closing price as reported on the active market on which the individual securities are traded.


3.	Corporate debt is valued primarily based on observable market quotations for similar bonds at the closing price reported on the active market on which the individual securities are traded. When such quoted prices are not available, the bonds are valued using a discounted cash flows approach using current yields on similar instruments of issuers with similar credit ratings.


5.	Partnership/joint ventures are valued based on the fair value of the underlying securities within the fund, which include investments both traded on an active market and not traded on an active market. For those investments that are traded on an

Schedule of Effect of Significant Unobservable Inputs, Changes in Plan Assets [Table Text Block]



In millions	International Pension Plans
Balance, December 31, 2017	$	131
Realized and unrealized gains and losses, net	—
Purchases, sales and settlements, net	—
Transfers, net	(2		)
Balance, December 31, 2018	$	129
Realized and unrealized gains and losses, net	2
Purchases, sales and settlements, net	—
Transfers, net	—
Balance, December 31, 2019	$	131

Postretirement Benefits [Member]

Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]

Schedule of Changes in Projected Benefit Obligations [Table Text Block]

Reconciliation of the beginning and ending balances of the benefit obligation for NCR's U.S. postretirement plan is as follows:



	Postretirement Benefits
In millions	2019			2018
Change in benefit obligation
Benefit obligation as of January 1	$	18		$	21
Interest cost	1			—
Actuarial gain	—			(3		)
Plan participant contributions	—			1
Benefits paid	(2		)	(1		)
Benefit obligation as of December 31	$	17		$	18

Schedule of Net Benefit Costs [Table Text Block]

The net periodic benefit income of the postretirement plan for the years ended December 31 was:



In millions	Postretirement Benefits
In millions	2019			2018			2017
Interest cost	$	1		$	—		$	1
Amortization of:
Prior service benefit	(5		)	(5		)	(6		)
Actuarial loss	—			1			2
Net periodic benefit income	$	(4	)	$	(4	)	$	(3	)

Schedule of Net Benefit Costs and Amounts Recognized in Balance Sheet [Table Text Block]



	Postretirement Benefits
In millions	2019			2018
Benefit obligation	$	(17	)	$	(18	)
Amounts recognized in the Consolidated Balance Sheets
Current liabilities	$	(2	)	$	(2	)
Noncurrent liabilities	(15		)	(16		)
Net amounts recognized	$	(17	)	$	(18	)
Amounts recognized in accumulated other comprehensive loss
Net actuarial loss	$	7		$	7
Prior service benefit	(3		)	(8		)
Total	$	4		$	(1	)

Defined Benefit Plan, Assumptions [Table Text Block]

The assumptions utilized in accounting for postretirement benefit obligations as of December 31 and for postretirement benefit income for the years ended December 31 were:



	Postretirement Benefit Obligations						Postretirement Benefit Costs
	2019		2018		2017		2019		2018		2017
Discount rate	2.5	%	3.7	%	3.1	%	3.7	%	3.1	%	3.2	%

Assumed healthcare cost trend rates as of December 31 were:



	2019				2018
	Pre-65 Coverage		Post-65 Coverage		Pre-65 Coverage		Post-65 Coverage
Healthcare cost trend rate assumed for next year	6.7	%	5.9	%	7.1	%	6.1	%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)	5.0	%	5.0	%	5.0	%	5.0	%
Year that the rate reaches the ultimate rate	2027		2027		2027		2027

Postemployment Benefits [Member]

Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]

Schedule of Changes in Projected Benefit Obligations [Table Text Block]

Reconciliation of the beginning and ending balances of the benefit obligation for NCR's postemployment plan was:



	Postemployment Benefits
In millions	2019			2018
Change in benefit obligation
Benefit obligation as of January 1	$	139		$	142
Service cost	31			43
Interest cost	3			3
Benefits paid	(35		)	(40		)
Foreign currency exchange	(1		)	(6		)
Actuarial (gain) loss	(11		)	(3		)
Benefit obligation as of December 31	$	126		$	139

Schedule of Net Benefit Costs [Table Text Block]

The net periodic benefit cost of the postemployment plan for the years ended December 31 was:



In millions	Postemployment Benefits
In millions	2019			2018			2017
Service cost	$	31		$	43		$	34
Interest cost	3			3			2
Amortization of:
Prior service benefit	(2		)	(5		)	(6		)
Actuarial gain	(3		)	(1		)	(6		)
Net benefit cost	$	29		$	40		$	24

Schedule of Net Benefit Costs and Amounts Recognized in Balance Sheet [Table Text Block]



	Postemployment Benefits
In millions	2019			2018
Benefit obligation	$	(126	)	$	(139	)
Amounts recognized in the Consolidated Balance Sheets
Current liabilities	$	(30	)	$	(37	)
Noncurrent liabilities	(96		)	(102		)
Net amounts recognized	$	(126	)	$	(139	)
Amounts recognized in accumulated other comprehensive loss
Net actuarial gain	$	(38	)	$	(28	)
Prior service benefit	(6		)	(6		)
Total	$	(44	)	$	(34	)

Defined Benefit Plan, Assumptions [Table Text Block]

The weighted average assumptions utilized in accounting for postemployment benefit obligations as of December 31 and for postemployment benefit costs for the years ended December 31 were:



	Postemployment Benefit Obligations				Postemployment Benefit Costs
	2019		2018		2019		2018		2017
Discount rate	1.8	%	2.4	%	2.4	%	2.3	%	2.0	%
Salary increase rate	1.8	%	1.9	%	1.9	%	1.9	%	1.8	%
Involuntary turnover rate	3.8	%	4.3	%	4.3	%	4.8	%	4.8	%

Commitments and Contingencies Warranty Reserve (Tables)

12 Months Ended

Dec. 31, 2019

Product Warranty Liability [Line Items]

Schedule of Product Warranty Liability [Table Text Block]

The Company recorded the activity related to the warranty reserve for the years ended December 31 as follows:



In millions	2019		2018		2017
Warranty reserve liability
Beginning balance as of January 1	$	26	$	26	$	27
Accruals for warranties issued	37		42		43
Settlements (in cash or in kind)	(42)		(42)		(44)
Ending balance as of December 31	$	21	$	26	$	26

Derivatives and Hedging Instruments (Tables)

12 Months Ended

Dec. 31, 2019

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Schedule of Derivative Instruments in Statement of Financial Position, Fair Value [Table Text Block]

The following tables provide information on the location and amounts of derivative fair values in the Consolidated Balance Sheets:



	Fair Values of Derivative Instruments
	December 31, 2019
In millions	Balance Sheet Location	Notional Amount		Fair Value		Balance Sheet Location	Notional Amount		Fair Value
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets	$	55	$	1	Other current liabilities	$	—	$	—
Total derivatives designated as hedging instruments				$	1				$	—
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets	$	71	$	1	Other current liabilities	$	264	$	1
Total derivatives not designated as hedging instruments				$	1				$	1
Total derivatives				$	2				$	1

	Fair Values of Derivative Instruments
	December 31, 2018
In millions	Balance Sheet Location	Notional Amount		Fair Value		Balance Sheet Location	Notional Amount		Fair Value
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets	$	169	$	4	Other current liabilities	$	—	$	—
Total derivatives designated as hedging instruments				$	4				$	—
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets	$	219	$	1	Other current liabilities	$157		$	1
Total derivatives not designated as hedging instruments				$	1				$	1
Total derivatives				$	5				$	1

Schedule of Derivative Instruments, Gain (Loss) in Statement of Financial Performance [Table Text Block]

The effects of derivative instruments on the Consolidated Statement of Operations for the years ended December 31 were as follows:



In millions	Amount of Gain (Loss) Recognized in Other Comprehensive Income (OCI) on Derivative (Effective Portion)				Amount of (Gain) Loss Reclassified from AOCI into the Consolidated Statement of Operations (Effective Portion)
Derivatives in Cash Flow Hedging Relationships	For the year ended December 31, 2019	For the year ended December 31, 2018	For the year ended December 31, 2017	Location of (Gain) Loss Reclassified from AOCI into the Consolidated Statement of Operations (Effective Portion)	For the year ended December 31, 2019	For the year ended December 31, 2018	For the year ended December 31, 2017
Foreign exchange contracts	$6	$11	$(16)	Cost of products	$(8)	$(7)	$(1)



In millions		Amount of Gain (Loss) Recognized in the Consolidated Statement of Operations
Derivatives not Designated as Hedging Instruments	Location of Gain (Loss) Recognized in the Consolidated Statement of Operations	For the year ended December 31, 2019	For the year ended December 31, 2018	For the year ended December 31, 2017
Foreign exchange contracts	Other income (expense), net	$(8)	$(9)	$(4)

Fair Value of Assets and Liabilities (Tables)

12 Months Ended

Dec. 31, 2019

Fair Value Disclosures [Abstract]

Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block]

Assets and liabilities recorded at fair value on a recurring basis as of December 31, 2019 and 2018 are set forth as follows:



		December 31, 2019				December 31, 2018
		Fair Value Measurements Using				Fair Value Measurements Using
In millions	December 31, 2019	Quoted Prices in Active Markets for Identical Assets (Level 1)	Significant Other Observable Inputs (Level 2)	Significant Unobservable Inputs (Level 3)	December 31, 2018	Quoted Prices in Active Markets for Identical Assets (Level 1)	Significant Other Observable Inputs (Level 2)	Significant Unobservable Inputs (Level 3)
Assets:
Deposits held in money market mutual funds ⁽¹⁾	$15	$15	$—	$—	$8	$8	$—	$—
Foreign exchange contracts ⁽²⁾	2	—	2	—	5	—	5	—
Total	$17	$15	$2	$—	$13	$8	$5	$—
Liabilities:
Foreign exchange contracts ⁽³⁾	1	—	1	—	1	—	1	—
Total	$1	$—	$1	$—	$1	$—	$1	$—

⁽¹⁾ Included in Cash and cash equivalents in the Consolidated Balance Sheet.

⁽²⁾ Included in Other current assets in the Consolidated Balance Sheet.

⁽³⁾ Included in Other current liabilities in the Consolidated Balance Sheet.

Accumulated Other Comprehensive Income (Loss) (AOCI) (Tables)

12 Months Ended

Dec. 31, 2019

Statement of Financial Position [Abstract]

Schedule of Accumulated Other Comprehensive Income (Loss) [Table Text Block]

Changes in Accumulated Other Comprehensive Income (AOCI) by Component

The changes in AOCI for the years ended December 31 are as follows:



In millions	Currency Translation Adjustments			Changes in Employee Benefit Plans			Changes in Fair Value of Effective Cash Flow Hedges			Total
Balance at December 31, 2016	$	(224	)	$	6		$	13		$	(205	)
Other comprehensive (loss) income before reclassifications	41			(13		)	(13		)	15
Amounts reclassified from AOCI	—			(8		)	(1		)	(9		)
Net current period other comprehensive (loss) income	41			(21		)	(14		)	6
Balance at December 31, 2017	$	(183	)	$	(15	)	$	(1	)	$	(199	)
Impact of adoption of new accounting standard	—			1			—			1
Other comprehensive (loss) income before reclassifications	(51		)	6			11			(34		)
Amounts reclassified from AOCI	—			(6		)	(8		)	(14		)
Net current period other comprehensive (loss) income	(51		)	—			3			(48		)
Balance at December 31, 2018	$	(234	)	$	(14	)	$	2		$	(246	)
Other comprehensive (loss) income before reclassifications	(26		)	10			5			(11		)
Amounts reclassified from AOCI	—			(6		)	(6		)	(12		)
Net current period other comprehensive (loss) income	(26		)	4			(1		)	(23		)
Balance at December 31, 2019	$	(260	)	$	(10	)	$	1		$	(269	)

Schedule of Reclassifications Out of Accumulated Other Comprehensive Income [Table Text Block]



		For the year ended December 31, 2019
		Employee Benefit Plans
In millions		Actuarial Losses Recognized			Amortization of Prior Service Benefit			Effective Cash Flow Hedges			Total
Affected line in Consolidated Statement of Operations:
	Cost of products	$	—		$	—		$	(8	)	$	(8	)
	Cost of services	(2		)	(3		)	—			(5		)
	Selling, general and administrative expenses	(1		)	(3		)	—			(4		)
	Research and development expenses	—			—			—			—
	Total before tax	$	(3	)	$	(6	)	$	(8	)	$	(17	)
	Tax expense										5
	Total reclassifications, net of tax										$	(12	)



		For the year ended December 31, 2018
		Employee Benefit Plans
In millions		Actuarial Losses Recognized		Amortization of Prior Service Benefit			Effective Cash Flow Hedges			Total
Affected line in Consolidated Statement of Operations:
	Cost of products	$	—	$	—		$	(7	)	$	(7	)
	Cost of services	—		(5		)	—			(5		)
	Selling, general and administrative expenses	—		(3		)	—			(3		)
	Research and development expenses	—		(1		)	—			(1		)
	Total before tax	$	—	$	(9	)	$	(7	)	$	(16	)
	Tax expense									2
	Total reclassifications, net of tax									$	(14	)



		For the year ended December 31, 2017
		Employee Benefit Plans
In millions		Actuarial Losses Recognized			Amortization of Prior Service Benefit			Effective Cash Flow Hedges			Total
Affected line in Consolidated Statement of Operations:
	Cost of products	$	—		$	—		$	(1	)	$	(1	)
	Cost of services	(1		)	(6		)	—			(7		)
	Selling, general and administrative expenses	—			(4		)	—			(4		)
	Research and development expenses	(1		)	(1		)	—			(2		)
	Total before tax	$	(2	)	$	(11	)	$	(1	)	$	(14	)
	Tax expense										5
	Total reclassifications, net of tax										$	(9	)

Restructuring Plan (Tables) - USD ($)
$ in Millions

12 Months Ended

Dec. 31, 2019

Dec. 31, 2018

Restructuring Cost and Reserve [Line Items]

Restructuring and Related Costs [Table Text Block]

The following table summarizes the total charges related to the restructuring plan for the year ended December 31, 2019:



In millions	For the year ended December 31, 2019
Severance and other employee related costs	$	1
Inventory related charges	7
Gain on sale of property, plant and equipment	(6		)
Other exit costs	2
Total charge	$	4

The following table summarizes the total charges related to the restructuring plan for the year ended December 31, 2018:



In millions	For the year ended December 31, 2018
Severance and other employee related costs	$	7
Inventory related charges	37
Other exit costs	6
Total charge	$	50



In millions	2019			2018
Employee Severance and Other Exit Costs
Beginning balance as of January 1	$	2		$	—
Cost recognized during the period	3			13
Utilization	(5		)	(11		)
Ending balance as of December 31	$	—		$	2

Restructuring-related charges

$ 4

$ 50

Supplemental Financial Information (Tables)

12 Months Ended

Dec. 31, 2019

Supplemental Financial Information [Abstract]

Interest and Other Income [Table Text Block]

The components of other income (expense), net are summarized as follows for the years ended December 31:



In millions	2019			2018			2017
Other income (expense), net
Interest income	$	5		$	5		$	3
Foreign currency fluctuations and foreign exchange contracts	(23		)	(26		)	(26		)
Employee benefit plans	(82		)	45			(15		)
Bank-related fees	(7		)	(8		)	(8		)
Gain on equity liquidations	37			—			—
Other, net	(3		)	—			—
Total other income (expense), net	$	(73	)	$	16		$	(46	)

Schedule of Accounts, Notes, Loans and Financing Receivable [Table Text Block]

The components of accounts receivable are summarized as follows:



In millions	December 31, 2019			December 31, 2018
Accounts receivable
Trade	$	1,482		$	1,364
Other	52			23
Accounts receivable, gross	1,534			1,387
Less: allowance for doubtful accounts	(44		)	(31		)
Total accounts receivable, net	$	1,490		$	1,356

Schedule of Inventory, Current [Table Text Block]

The components of inventory are summarized as follows:



In millions	December 31, 2019		December 31, 2018
Inventories
Work in process and raw materials	$	204	$	237
Finished goods	184		214
Service parts	396		355
Total inventories	$	784	$	806

Property, Plant and Equipment [Table Text Block]

The following table presents property, plant and equipment by geographic area as of December 31:



In millions	2019		2018
Property, plant and equipment, net
United States	$	280	$	247
Americas (excluding United States)	14		13
Europe, Middle East and Africa (EMEA)	74		57
Asia Pacific (APJ)	45		42
Consolidated property, plant and equipment, net	$	413	$	359

The components of property, plant and equipment are summarized as follows:



In millions	December 31, 2019			December 31, 2018
Property, plant and equipment
Land and improvements	$	5		$	6
Buildings and improvements	274			273
Machinery and other equipment	715			650
Finance lease assets	38			—
Property, plant and equipment, gross	1,032			929
Less: accumulated depreciation	(619		)	(570		)
Total property, plant and equipment, net	$	413		$	359

Condensed Consolidating Supplemental Guarantor Information (Tables)

12 Months Ended

Dec. 31, 2019

Condensed Consolidating Supplemental Guarantor Information [Abstract]

Schedule of Condensed Consolidating Supplemental Guarantor Information



Consolidating Statements of Operations and Comprehensive Income (Loss)
For the year ended December 31, 2019

(in millions)	Parent Issuer			Guarantor Subsidiary		Non-Guarantor Subsidiaries			Eliminations			Consolidated
Product revenue	$	1,348		$	25	$	1,628		$	(320	)	$	2,681
Service revenue	2,208			6		2,020			—			4,234
Total revenue	3,556			31		3,648			(320		)	6,915
Cost of products	1,170			3		1,293			(320		)	2,146
Cost of services	1,444			4		1,400			—			2,848
Selling, general and administrative expenses	648			1		402			—			1,051
Research and development expenses	88			—		171			—			259
Total operating expenses	3,350			8		3,266			(320		)	6,304
Income (loss) from operations	206			23		382			—			611
Interest expense	(188		)	—		(14		)	5			(197		)
Other income (expense), net	(79		)	3		8			(5		)	(73		)
Income (loss) from continuing operations before income taxes	(61		)	26		376			—			341
Income tax expense (benefit)	(28		)	12		(257		)	—			(273		)
Income (loss) from continuing operations before earnings in subsidiaries	(33		)	14		633			—			614
Equity in earnings of consolidated subsidiaries	634			594		—			(1,228		)	—
Income (loss) from continuing operations	601			608		633			(1,228		)	614
Income (loss) from discontinued operations, net of tax	(37		)	—		(13		)	—			(50		)
Net income (loss)	$	564		$	608	$	620		$	(1,228	)	$	564
Net income (loss) attributable to noncontrolling interests	—			—		—			—			—
Net income (loss) attributable to NCR	$	564		$	608	$	620		$	(1,228	)	$	564
Total comprehensive income (loss)	541			1,158		595			(1,756		)	538
Less comprehensive income (loss) attributable to noncontrolling interests	—			—		(3		)	—			(3		)
Comprehensive income (loss) attributable to NCR common stockholders	$	541		$	1,158	$	598		$	(1,756	)	$	541



Consolidating Statements of Operations and Comprehensive Income (Loss)
For the year ended December 31, 2018

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Product revenue	$	1,104		$	23		$	1,440		$	(226	)	$	2,341
Service revenue	2,143			7			1,914			—			4,064
Total revenue	3,247			30			3,354			(226		)	6,405
Cost of products	1,027			5			1,182			(226		)	1,988
Cost of services	1,451			5			1,286			—			2,742
Selling, general and administrative expenses	578			1			426			—			1,005
Research and development expenses	102			—			150			—			252
Asset impairment charges	210			—			17			—			227
Total operating expenses	3,368			11			3,061			(226		)	6,214
Income (loss) from operations	(121		)	19			293			—			191
Interest expense	(161		)	—			(15		)	8			(168		)
Other income (expense), net	6			7			11			(8		)	16
Income (loss) from continuing operations before income taxes	(276		)	26			289			—			39
Income tax expense (benefit)	(55		)	71			57			—			73
Income (loss) from continuing operations before earnings in subsidiaries	(221		)	(45		)	232			—			(34		)
Equity in earnings of consolidated subsidiaries	183			225			—			(408		)	—
Income (loss) from continuing operations	(38		)	180			232			(408		)	(34		)
Income (loss) from discontinued operations, net of tax	(50		)	—			(2		)	—			(52		)
Net income (loss)	$	(88	)	$	180		$	230		$	(408	)	$	(86	)
Net income (loss) attributable to noncontrolling interests	—			—			2			—			2
Net income (loss) attributable to NCR	$	(88	)	$	180		$	228		$	(408	)	$	(88	)
Total comprehensive income (loss)	(136		)	127			179			(306		)	(136		)
Less comprehensive income (loss) attributable to noncontrolling interests	—			—			—			—			—
Comprehensive income (loss) attributable to NCR common stockholders	$	(136	)	$	127		$	179		$	(306	)	$	(136	)



Consolidating Statements of Operations and Comprehensive Income (Loss)
For the year ended December 31, 2017

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Product revenue	$	1,349		$	71		$	1,454		$	(295	)	$	2,579
Service revenue	2,073			7			1,857			—			3,937
Total revenue	3,422			78			3,311			(295		)	6,516
Cost of products	1,077			2			1,237			(295		)	2,021
Cost of services	1,365			5			1,270			—			2,640
Selling, general and administrative expenses	492			1			430			—			923
Research and development expenses	184			—			57			—			241
Total operating expenses	3,118			8			2,994			(295		)	5,825
Income (loss) from operations	304			70			317			—			691
Interest expense	(159		)	—			(9		)	5			(163		)
Other income (expense), net	(76		)	3			32			(5		)	(46		)
Income (loss) from continuing operations before income taxes	69			73			340			—			482
Income tax expense (benefit)	112			108			22			—			242
Income (loss) from continuing operations before earnings in subsidiaries	(43		)	(35		)	318			—			240
Equity in earnings of consolidated subsidiaries	280			296			—			(576		)	—
Income (loss) from continuing operations	237			261			318			(576		)	240
Income (loss) from discontinued operations, net of tax	(5		)	—			—			—			(5		)
Net income (loss)	$	232		$	261		$	318		$	(576	)	$	235
Net income (loss) attributable to noncontrolling interests	—			—			3			—			3
Net income (loss) attributable to NCR	$	232		$	261		$	315		$	(576	)	$	232
Total comprehensive income (loss)	238			346			317			(662		)	239
Less comprehensive income (loss) attributable to noncontrolling interests	—			—			1			—			1
Comprehensive income (loss) attributable to NCR common stockholders	$	238		$	346		$	316		$	(662	)	$	238



Consolidating Balance Sheet
December 31, 2019

(in millions)	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations			Consolidated
Assets
Current assets
Cash and cash equivalents	$	15	$	3	$	491	$	—		$	509
Accounts receivable, net	54		1		1,435		—			1,490
Inventories	315		1		468		—			784
Due from affiliates	909		2,217		531		(3,657		)	—
Other current assets	122		1		238		—			361
Total current assets	1,415		2,223		3,163		(3,657		)	3,144
Property, plant and equipment, net	280		—		133		—			413
Goodwill	2,183		—		649		—			2,832
Intangibles, net	471		—		136		—			607
Operating lease assets	254		—		137		—			391
Prepaid pension cost	—		—		178		—			178
Deferred income taxes	335		2		484		—			821
Investments in subsidiaries	4,118		3,938		—		(8,056		)	—
Due from affiliates	16		1		74		(91		)	—
Other assets	527		1		73		—			601
Total assets	$	9,599	$	6,165	$	5,027	$	(11,804	)	$	8,987

Liabilities and stockholders’ equity
Current liabilities
Short-term borrowings	$	8	$	—	$	274	$	—		$	282
Accounts payable	427		—		413		—			840
Payroll and benefits liabilities	188		—		120		—			308
Deferred service revenue and customer deposits	245		1		256		—			502
Due to affiliates	2,730		108		819		(3,657		)	—
Other current liabilities	261		1		344		—			606
Total current liabilities	3,859		110		2,226		(3,657		)	2,538
Long-term debt	3,199		—		78		—			3,277
Pension and indemnity plan liabilities	586		—		272		—			858
Postretirement and postemployment benefits liabilities	17		3		91		—			111
Income tax accruals	29		—		63		—			92
Due to affiliates	—		74		17		(91		)	—
Operating lease liabilities	282		—		87		—			369
Other liabilities	128		—		112		—			240
Total liabilities	8,100		187		2,946		(3,748		)	7,485
Redeemable noncontrolling interest	—		—		—		—			—
Series A convertible preferred stock	395		—		—		—			395
Stockholders’ equity
Total NCR stockholders’ equity	1,104		5,978		2,078		(8,056		)	1,104
Noncontrolling interests in subsidiaries	—		—		3		—			3
Total stockholders’ equity	1,104		5,978		2,081		(8,056		)	1,107
Total liabilities and stockholders’ equity	$	9,599	$	6,165	$	5,027	$	(11,804	)	$	8,987



Consolidating Balance Sheet
December 31, 2018

(in millions)	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations			Consolidated
Assets
Current assets
Cash and cash equivalents	$	11	$	3	$	450	$	—		$	464
Accounts receivable, net	46		1		1,309		—			1,356
Inventories	291		1		514		—			806
Due from affiliates	706		2,092		457		(3,255		)	—
Other current assets	141		43		255		(42		)	397
Total current assets	1,195		2,140		2,985		(3,297		)	3,023
Property, plant and equipment, net	246		—		113		—			359
Goodwill	2,168		—		524		—			2,692
Intangibles, net	536		—		59		—			595
Prepaid pension cost	—		—		140		—			140
Deferred income taxes	317		—		149		(18		)	448
Investments in subsidiaries	3,264		2,900		—		(6,164		)	—
Due from affiliates	16		1		35		(52		)	—
Other assets	455		2		47		—			504
Total assets	$	8,197	$	5,043	$	4,052	$	(9,531	)	$	7,761

Liabilities and stockholders’ equity
Current liabilities
Short-term borrowings	$	85	$	—	$	100	$	—		$	185
Accounts payable	398		1		498		—			897
Payroll and benefits liabilities	141		—		97		—			238
Deferred service revenue and customer deposits	225		1		235		—			461
Due to affiliates	2,200		118		937		(3,255		)	—
Other current liabilities	205		2		336		(42		)	501
Total current liabilities	3,254		122		2,203		(3,297		)	2,282
Long-term debt	2,978		—		2		—			2,980
Pension and indemnity plan liabilities	502		—		257		—			759
Postretirement and postemployment benefits liabilities	18		3		97		—			118
Income tax accruals	24		—		67		—			91
Due to affiliates	—		36		16		(52		)	—
Other liabilities	167		19		91		(18		)	259
Total liabilities	6,943		180		2,733		(3,367		)	6,489
Redeemable noncontrolling interest	—		—		14		—			14
Series A Convertible Preferred Stock	859		—		—		—			859
Stockholders’ equity
Total NCR stockholders’ equity	395		4,863		1,301		(6,164		)	395
Noncontrolling interests in subsidiaries	—		—		4		—			4
Total stockholders’ equity	395		4,863		1,305		(6,164		)	399
Total liabilities and stockholders’ equity	$	8,197	$	5,043	$	4,052	$	(9,531	)	$	7,761



Consolidating Statement of Cash Flows
For the year ended December 31, 2019

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Net cash provided by (used in) operating activities	$	498		$	(281	)	$	412		$	(1	)	$	628
Investing activities
Expenditures for property, plant and equipment	(43		)	—			(48		)	—			(91		)
Additions to capitalized software	(195		)	—			(43		)	—			(238		)
Investments in equity affiliates	—			—			98			(98		)	—
Proceeds from (payments of) intercompany notes	352			330			169			(851		)	—
Acquisitions	(91		)	—			(112		)	—			(203		)
Proceeds from the sale of PPE	3			—			8			—			11
Net change in funds held for clients	—			—			(15		)	—			(15		)
Other investing activities, net	9			—			—			—			9
Net cash provided by (used in) investing activities	35			330			57			(949		)	(527		)
Financing activities
Tax withholding payments on behalf of employees	(29		)	—			—			—			(29		)
Repurchases of Company common stock	(96		)	—			—			—			(96		)
Short term borrowings, net	—			—			—			—			—
Borrowings on term facility	1,000			—			—			—			1,000
Payments of term credit facilities	(761		)	—			—			—			(761		)
Repayment of senior unsecured notes	(900		)	—			—			—			(900		)
Borrowing on term credit facilities	750			—			—			—			750
Redemption of preferred shares	(302		)	—			—			—			(302		)
Proceeds from employee stock plans	16			—			—			—			16
Debt issuance costs	(32		)	—			—			—			(32		)
Other financing activities	(5		)	—			(3		)	—			(8		)
Payments on revolving credit facilities	(2,830		)	—			(386		)	—			(3,216		)
Borrowings on revolving credit facilities	2,900			—			635			—			3,535
Net increase (decrease) in client funds obligations	—			—			15			—			15
Purchase of non-controlling interest	—			—			(3		)	—			(3		)
Equity contribution	(84		)	(14		)	—			98			—
Dividends distribution to consolidated subsidiaries	—			—			(1		)	1			—
Borrowings (repayments) of intercompany notes	(135		)	(35		)	(681		)	851			—
Net cash provided by (used in) financing activities	(508		)	(49		)	(424		)	950			(31		)
Cash flows from discontinued operations
Net cash used in discontinued operations operating activities	(22		)	—			(2		)	—			(24		)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	—			—			(6		)	$	—		(6		)



Increase (decrease) in cash, cash equivalents and restricted cash	3		—		37		—		40
Cash, cash equivalents and restricted cash at beginning of period	12		3		461		—		476
Cash, cash equivalents and restricted cash at end of period	$	15	$	3	$	498	$	—	$	516



In millions	December 31, 2019
Reconciliation of cash, cash equivalents and restricted cash as shown in the Consolidated Statements of Cash Flows	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations		Consolidated
Cash and cash equivalents	$	15	$	3	$	491	$	—	$	509
Restricted cash included in Other assets	—		—		7		—		7
Total cash, cash equivalents and restricted cash	$	15	$	3	$	498	$	—	$	516



Consolidating Statement of Cash Flows
For the year ended December 31, 2018

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Net cash provided by (used in) operating activities	$	359		$	(144	)	$	375		$	(18	)	$	572
Investing activities
Expenditures for property, plant and equipment	(109		)	—			(34		)	—			(143		)
Additions to capitalized software	(144		)	—			(26		)	—			(170		)
Proceeds from (payments of) intercompany notes	228			135			—			(363		)	—
Acquisitions	(206		)	—			—			—			(206		)
Proceeds from the sale of PPE	1			—			2			—			3
Investments in equity affiliates	(14		)	10			—			4			—
Other investing activities, net	(4		)	—			—			—			(4		)
Net cash provided by (used in) investing activities	(248		)	145			(58		)	(359		)	(520		)
Financing activities
Short term borrowings, net	(1		)	—			—			—			(1		)
Payments on term credit facilities	(51		)	—			—			—			(51		)
Payments on revolving credit facilities	(1,755		)	—			(478		)	—			(2,233		)
Borrowings on revolving credit facilities	1,875			—			578			—			2,453
Tax withholding payments on behalf of employees	(36		)	—			—			—			(36		)
Proceeds from employee stock plans	20			—			—			—			20
Other financing activities	—			—			—			—			—
Dividend distribution to consolidated subsidiaries	—			—			(18		)	18			—
Repurchases of Company common stock	(210		)	—			—			—			(210		)
Equity contribution	(10		)	—			14			(4		)	—
Borrowings (repayments) of intercompany notes	—			—			(363		)	363			—
Net cash provided by (used in) financing activities	(168		)	—			(267		)	377			(58		)
Cash flows from discontinued operations
Net cash used in discontinued operations operating activities	(36		)	—			—			—			(36		)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(1		)	—			(24		)	—			(25		)
Increase (decrease) in cash, cash equivalents and restricted cash	(94		)	1			26			—			(67		)
Cash, cash equivalents and restricted cash at beginning of period	106			2			435			—			543
Cash, cash equivalents and restricted cash at end of period	$	12		$	3		$	461		$	—		$	476



In millions	December 31, 2018
Reconciliation of cash, cash equivalents and restricted cash as shown in the Consolidated Statements of Cash Flows	Parent Issuer		Guarantor Subsidiary		Non-Guarantor Subsidiaries		Eliminations		Consolidated
Cash and cash equivalents	$	11	$	3	$	450	$	—	$	464
Restricted cash included in Other assets	1		—		11		—		12
Total cash, cash equivalents and restricted cash	$	12	$	3	$	461	$	—	$	476



Consolidating Statement of Cash Flows
For the year ended December 31, 2017

(in millions)	Parent Issuer			Guarantor Subsidiary			Non-Guarantor Subsidiaries			Eliminations			Consolidated
Net cash provided by (used in) operating activities	$	447		$	(168	)	$	483		$	(10	)	$	752
Investing activities
Expenditures for property, plant and equipment	(87		)	—			(41		)	—			(128		)
Additions to capitalized software	(133		)	—			(33		)	—			(166		)
Proceeds from (payments of) intercompany notes	230			180			2			(412		)	—
Acquisitions	(8		)	—			—			—			(8		)
Proceeds from the sale of PPE	—			—			6			—			6
Investments in equity affiliates	13			—			—			(13		)	—
Other investing activities, net	2			—			4			—			6
Net cash provided by (used in) investing activities	17			180			(62		)	(425		)	(290		)
Financing activities
Short term borrowings, net	(5		)	—			1			—			(4		)
Payments on revolving credit facilities	(56		)	—			(5		)	—			(61		)
Payments on revolving credit facilities	(1,700		)	—			(240		)	—			(1,940		)
Borrowings on revolving credit facilities	1,700			—			240			—			1,940
Tax withholding payments on behalf of employees	(31		)	—			—			—			(31		)
Proceeds from employee stock plans	15			—			—			—			15
Dividend distribution to consolidated subsidiaries	—			—			(10		)	10			—
Other financing activities	(1		)	—			(2		)	—			(3		)
Equity contribution	—			(10		)	(3		)	13			—
Borrowings (repayments) of intercompany notes	—			(2		)	(410		)	412			—
Repurchases of Company common stock	(350		)	—			—			—			(350		)
Net cash provided by (used in) financing activities	(428		)	(12		)	(429		)	435			(434		)
Cash flows from discontinued operations
Net cash used in discontinued operations operating activities	(8		)	—			—			—			(8		)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	1			—			15			—			16
Increase (decrease) in cash, cash equivalents and restricted cash	29			—			7			—			36
Cash, cash equivalents and restricted cash at beginning of period	77			2			428			—			507
Cash, cash equivalents and restricted cash at end of period	$	106		$	2		$	435		$	—		$	543

Quarterly Information (unaudited) (Tables)

12 Months Ended

Dec. 31, 2019

Quarterly Financial Information Disclosure [Abstract]

Quarterly Financial Information [Table Text Block]



In millions, except per share amounts	First			Second			Third			Fourth
2019
Total revenue	$	1,536		$	1,710		$	1,783		$	1,886
Gross margin	411			471			507			532
Income from operations	100			157			172			182
Income from continuing operations (attributable to NCR)	37			88			105			384
Income (loss) from discontinued operations, net of tax	—			—			(15		)	(35		)
Net (loss) income attributable to NCR common stockholders	24			76			11			343
Income (loss) per share attributable to NCR common stockholders:
Income (loss) per common share from continuing operations
Basic	$	0.20		$	0.63		$	0.21		$	2.96
Diluted	$	0.20		$	0.58		$	0.21		$	2.67
Net (loss) income per common share
Basic	$	0.20		$	0.63		$	0.09		$	2.69
Diluted	$	0.20		$	0.58		$	0.09		$	2.43

2018
Total revenue	$	1,517		$	1,537		$	1,550		$	1,801
Gross margin	420			403			410			442
Income (loss) from operations	109			(106		)	125			63
Income (loss) from continuing operations (attributable to NCR)	55			(143		)	85			(33		)
(Loss) from discontinued operations, net of tax	(35		)	(2		)	(1		)	(14		)
Net income (loss) attributable to NCR common stockholders	8			(157		)	72			(60		)
Income (loss) per share attributable to NCR common stockholders:
Income (loss) per common share from continuing operations
Basic	$	0.36		$	(1.31	)	$	0.62		$	(0.39	)
Diluted	$	0.35		$	(1.31	)	$	0.57		$	(0.39	)
Net income (loss) per common share
Basic	$	0.07		$	(1.33	)	$	0.61		$	(0.51	)
Diluted	$	0.06		$	(1.33	)	$	0.56		$	(0.51	)

Description of Business and Significant Accounting Policies - Revenue Recognition (Details)	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Concentration Risk [Line Items]
Contract term used to recognize set up fees	5 years
Period of benefit used to amortize set up costs	7 years
Revenue Benchmark [Member] \| Bill and Hold Transactions [Member] \| Maximum [Member]
Concentration Risk [Line Items]
Concentration Risk, Percentage	1.00%	1.00%

Description of Business and Significant Accounting Policies New Accounting Pronouncements or Change in Accounting Principle (Details) $ in Millions	Jan. 01, 2018 USD ($)
Accounting Standards Update 2014-09 [Member] \| Retained Earnings
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Cumulative Effect of New Accounting Principle in Period of Adoption	$ 2

Description of Business and Significant Accounting Policies Description of Business and Significant Accounting Policies - Earnings Per Share (Basic) (Details) - USD ($) $ / shares in Units, shares in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Earnings Per Share [Abstract]
Income (loss) from continuing operations	$ 384,000,000	$ 105,000,000	$ 88,000,000	$ 37,000,000	$ (33,000,000)	$ 85,000,000	$ (143,000,000)	$ 55,000,000	$ 614,000,000	$ (36,000,000)	$ 237,000,000
Preferred Stock Dividends, Income Statement Impact									110,000,000	49,000,000	109,000,000
Preferred Stock Dividends Income Statement Impact Included in Diluted Earnings Per Share From Continuing Operations									76,000,000
Income (loss) from continuing operations attributable to common stockholders									504,000,000	(85,000,000)	128,000,000
Income (loss) from discontinued operations, net of tax	$ (35,000,000)	$ (15,000,000)	$ 0	$ 0	$ (14,000,000)	$ (1,000,000)	$ (2,000,000)	$ (35,000,000)	(50,000,000)	(52,000,000)	(5,000,000)
Net income (loss) attributable to NCR common stockholders									$ 454,000,000	$ (137,000,000)	$ 123,000,000
Basic (in shares)									122.1	118.4	121.9
Basic (in dollars per share)	$ 2.96	$ 0.21	$ 0.63	$ 0.20	$ (0.39)	$ 0.62	$ (1.31)	$ 0.36	$ 4.13	$ (0.72)	$ 1.05
Income (Loss) from Discontinued Operations and Disposal of Discontinued Operations, Net of Tax, Per Basic Share									(0.41)	(0.44)	(0.04)
Basic (in dollars per share)	$ 2.69	$ 0.09	$ 0.63	$ 0.20	$ (0.51)	$ 0.61	$ (1.33)	$ 0.07	$ 3.72	$ (1.16)	$ 1.01

Description of Business and Significant Accounting Policies - Earnings Per Share (Diluted) (Details) - USD ($) $ / shares in Units, shares in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Earnings Per Share Reconciliation [Abstract]
Income from continuing operations	$ 384,000,000	$ 105,000,000	$ 88,000,000	$ 37,000,000	$ (33,000,000)	$ 85,000,000	$ (143,000,000)	$ 55,000,000	$ 614,000,000	$ (36,000,000)	$ 237,000,000
Preferred Stock Dividends Income Statement Impact Included in Diluted Earnings Per Share From Continuing Operations									76,000,000
Net Income (Loss) from Continuing Operations Available to Common Shareholders, Diluted									538,000,000	(85,000,000)	128,000,000
Income (loss) from discontinued operations, net of tax	$ (35,000,000)	$ (15,000,000)	$ 0	$ 0	$ (14,000,000)	$ (1,000,000)	$ (2,000,000)	$ (35,000,000)	(50,000,000)	(52,000,000)	(5,000,000)
Net income (loss) attributable to NCR common stockholders									$ 488,000,000	$ (137,000,000)	$ 123,000,000
Weighted average outstanding shares of common stock									122.1	118.4	121.9
Incremental Common Shares Attributable to Dilutive Effect of Conversion of Preferred Stock									19.5	0.0	0.0
Dilutive effect of employee stock options and restricted stock									3.6	0.0	5.1
Weighted Average Number of Shares Outstanding, Diluted									145.2	118.4	127.0
Diluted earnings (loss) per share [Abstract]
Diluted (in dollars per share)	$ 2.67	$ 0.21	$ 0.58	$ 0.20	$ (0.39)	$ 0.57	$ (1.31)	$ 0.35	$ 3.71	$ (0.72)	$ 1.01
From discontinued operations (in dollars per share)									(0.35)	(0.44)	(0.04)
Diluted (in dollars per share)	$ 2.43	$ 0.09	$ 0.58	$ 0.20	$ (0.51)	$ 0.56	$ (1.33)	$ 0.06	$ 3.36	$ (1.16)	$ 0.97
Series A Preferred Stock [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount									5.7	28.3	27.4
Restricted Stock Units (RSUs) and Stock Options [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount									4.3	5.6
Restricted Stock Units (RSUs) [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount											0.8

Description of Business and Significant Accounting Policies Description of Business and Significant Accounting Policies - Contract with Customer, Asset and Liability (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Jan. 01, 2018
Contract with Customer, Asset and Liability [Abstract]
Contract with Customer, Asset, after Allowance for Credit Loss	$ 9	$ 22	$ 28
Deferred service revenue and customer deposits	502	461	458
Contract with Customer, Liability, Noncurrent	81	85	$ 95
Contract with Customer, Liability, Revenue Recognized	$ 341	$ 355

Description of Business and Significant Accounting Policies - Capitalized Software and Property, Plant and Equipment (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Property, Plant and Equipment [Line Items]
Depreciation	$ 79	$ 81	$ 86
Capitalized Software [Roll Forward]
Beginning balance	325	366	345
Capitalization	238	170	166
Amortization	(148)	(160)	(145)
Impairment	(2)	(51)	0
Ending balance	$ 413	$ 325	$ 366
Machinery and other equipment [Member] \| Minimum [Member]
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life	3 years
Machinery and other equipment [Member] \| Maximum [Member]
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life	20 years
Building [Member] \| Minimum [Member]
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life	25 years
Building [Member] \| Maximum [Member]
Property, Plant and Equipment [Line Items]
Property, plant and equipment, useful life	45 years
Software Development Costs, Internal Use [Member] \| Minimum [Member]
Property, Plant and Equipment [Line Items]
Capitalized computer software, useful life	4 years
Software Development Costs, Internal Use [Member] \| Maximum [Member]
Property, Plant and Equipment [Line Items]
Capitalized computer software, useful life	7 years
Software and Software Development Costs [Member] \| Minimum [Member]
Property, Plant and Equipment [Line Items]
Capitalized computer software, useful life	3 years
Software and Software Development Costs [Member] \| Maximum [Member]
Property, Plant and Equipment [Line Items]
Capitalized computer software, useful life	5 years

Description of Business and Significant Accounting Policies Redeemable Noncontrolling Interest (Details) R$ in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2019 BRL (R$)	Dec. 31, 2019 USD ($)
NCR Manaus [Member]
Redeemable Noncontrolling Interest [Line Items]
Noncontrolling Interest, Ownership Percentage by Noncontrolling Owners	49.00%	49.00%
NCR Manaus [Member]
Redeemable Noncontrolling Interest [Line Items]
Business Combination, Consideration Transferred	R$ 11	$ 3

Description of Business and Significant Accounting Policies - Related Party Transactions (Details) - Bradesco [Member] - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Related Party Transaction [Line Items]
Revenues with related party	$ 61	$ 59	$ 79
Receivables outstanding from related party	$ 3	$ 15

Description of Business and Significant Accounting Policies Remaining Performance Obligations (Details) $ in Billions	Dec. 31, 2019 USD ($)
Remaining Performance Obligations [Abstract]
Revenue, Remaining Performance Obligation, Amount	$ 4.0

Description of Business and Significant Accounting Policies Recent Accounting Pronouncements (Details) - USD ($) $ in Millions	Dec. 31, 2019	Jan. 01, 2019	Dec. 31, 2018
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Operating Lease, Right-of-Use Asset	$ 391		$ 0
Operating Lease, Liability	$ 460
Accounting Standards Update 2016-02 [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Operating Lease, Right-of-Use Asset		$ 448
Operating Lease, Liability		521
Deferred Rent Credit		$ (73)

Description of Business and Significant Accounting Policies Settlement Assets and Settlement Liabilities (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Revenue from Contract with Customer [Abstract]
Settlement Assets, Current	$ 33	$ 30
Settlement Liabilities, Current	$ 31	$ 28

Leasing Lease Balances (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Leases [Abstract]
Operating Lease, Right-of-Use Asset	$ 391	$ 0
Finance Lease, Right-of-Use Asset	38	0
Finance Lease, Right-Of-Use Asset, Accumulated Depreciation	5
Lease, Right-of-Use Asset	424
Operating Lease, Liability, Current	91
Finance Lease, Liability, Current	10
Operating Lease, Liability, Noncurrent	369	$ 0
Finance Lease, Liability, Noncurrent	25
Lease, Liability	$ 495

Leasing Lease Costs (Details) $ in Millions	12 Months Ended
Leasing Lease Costs (Details) $ in Millions	Dec. 31, 2019 USD ($)
Leases [Abstract]
Operating Lease, Cost	$ 137
Finance Lease, Right-of-Use Asset, Amortization	5
Finance Lease, Interest Expense	1
Short-term Lease, Cost	5
Variable Lease, Cost	30
Lease, Cost	$ 178

Leasing Supplemental Cash Flow Information (Details) $ in Millions	12 Months Ended
	Dec. 31, 2019 USD ($)
Leases [Abstract]
Operating Lease, Payments	$ 141
Finance Lease, Interest Payment on Liability	1
Finance Lease, Principal Payments	4
Right-of-Use Asset Obtained in Exchange for Operating Lease Liability	45
Right-of-Use Asset Obtained in Exchange for Finance Lease Liability	$ 33

Leasing Present Value of Lease Liabilities (Details) $ in Millions	Dec. 31, 2019 USD ($)
Leases [Abstract]
Lessee, Operating Lease, Liability, Payments, Remainder of Fiscal Year	$ 118
Finance Lease, Liability, Payments, Remainder of Fiscal Year	11
Lessee, Operating Lease, Liability, Payments, Due Year Two	88
Finance Lease, Liability, Payments, Due Year Two	11
Lessee, Operating Lease, Liability, Payments, Due Year Three	66
Finance Lease, Liability, Payments, Due Year Three	10
Lessee, Operating Lease, Liability, Payments, Due Year Four	46
Finance Lease, Liability, Payments, Due Year Four	5
Lessee, Operating Lease, Liability, Payments, Due Year Five	37
Finance Lease, Liability, Payments, Due Year Five	0
Lessee, Operating Lease, Liability, Payments, Due after Year Five	272
Finance Lease, Liability, Payments, Due after Year Five	0
Lessee, Operating Lease, Liability, Payments, Due	627
Finance Lease, Liability, Payment, Due	37
Lessee, Operating Lease, Liability, Undiscounted Excess Amount	(167)
Finance Lease, Liability, Undiscounted Excess Amount	(2)
Operating Lease, Liability	460
Finance Lease, Liability	$ 35

Leasing Narrative (Details) $ in Millions	Dec. 31, 2019 USD ($)
Lessee, Lease, Description [Line Items]
Operating Leases, Future Minimum Payments Due, Next Twelve Months	$ 128
Operating Leases, Future Minimum Payments, Due in Two Years	96
Operating Leases, Future Minimum Payments, Due in Three Years	80
Operating Leases, Future Minimum Payments, Due in Four Years	64
Operating Leases, Future Minimum Payments, Due in Five Years	50
Europe [Member]
Lessee, Lease, Description [Line Items]
Lessee, Operating Lease, Lease Not yet Commenced, Amount	$ 70
Lessee, Operating Lease, Lease Not yet Commenced, Term of Contract	10 years

Leasing Weighted Average Lease Term and Interest Rates (Details)	Dec. 31, 2019
Leases [Abstract]
Operating Lease, Weighted Average Remaining Lease Term	8 years 10 months 24 days
Finance Lease, Weighted Average Remaining Lease Term	3 years 4 months 24 days
Operating Lease, Weighted Average Discount Rate, Percent	6.42%
Finance Lease, Weighted Average Discount Rate, Percent	3.72%

Business Combinations and Divestitures D3 Technology Details (Details) - D3 Technology [Member] $ in Millions	12 Months Ended
	Dec. 31, 2019 USD ($)
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net	$ 84
Business Combination, Cash Consideration Paid	83
Business Combination, Consideration Transferred, Liabilities Incurred	1
Business Acquisition, Transaction Costs	$ 1

Business Combinations and Divestitures Schedule of Business Acquisitions, by Acquisition - D3 Technology (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Business Acquisition [Line Items]
Goodwill	$ 2,832	$ 2,692	$ 2,741
D3 Technology [Member]
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Cash and Equivalents	9
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Assets	6
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Intangible Assets, Other than Goodwill	20
Goodwill	54
Business Combination Recognized Identifiable Assets Acquired and Liabilities Assumed, Deferred Tax Assets	(3)
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Liabilities	(8)
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net	$ 84

Business Combinations and Divestitures Intangibles Acquired - D3 Technology (Details) - D3 Technology [Member] $ in Millions	12 Months Ended
	Dec. 31, 2019 USD ($)
Customer Relationships [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 7
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	11 years
Patented Technology [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 11
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	5 years
Trade Names [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 2
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	7 years
Total acquired intangible assets [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 20

Business Combinations and Divestitures Zynstra Details (Details) - Zynstra Ltd. [Member] $ in Millions	12 Months Ended
	Dec. 31, 2019 USD ($)
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net	$ 134
Business Combination, Cash Consideration Paid	112
Business Combination, Contingent Consideration, Liability, Current	22
Business Acquisition, Transaction Costs	$ 2

Business Combinations and Divestitures Schedule of Business Acquisitions, by Acquisition - Zynstra (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Business Acquisition [Line Items]
Goodwill	$ 2,832	$ 2,692	$ 2,741
Zynstra Ltd. [Member]
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Cash and Equivalents	1
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Assets	1
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Intangible Assets, Other than Goodwill	76
Goodwill	67
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Deferred Tax Liabilities	10
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Liabilities	1
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net	$ 134

Business Combinations and Divestitures Intangibles Acquired - Zynstra (Details) - Zynstra Ltd. [Member] $ in Millions	12 Months Ended
	Dec. 31, 2019 USD ($)
Patented Technology [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 75
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	8 years
Trade Names [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 1
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	1 year
Total acquired intangible assets [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 76

Business Combinations and Divestitures Other 2019 Acquisitions (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Business Acquisition [Line Items]
Goodwill	$ 2,832	$ 2,692	$ 2,741
Other Hospitality Acquisitions
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net	20
Business Combination, Consideration Transferred, Liabilities Incurred	2
Goodwill	17
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Intangible Assets, Other than Goodwill	$ 6
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	8 years

Business Combinations and Divestitures JetPay Acquisition (Details) - USD ($) $ / shares in Units, $ in Millions	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Business Acquisition [Line Items]
Goodwill	$ 2,832	$ 2,692	$ 2,741
Common Stock [Member]
Business Acquisition [Line Items]
Business Acquisition, Share Price		$ 5.05
JetPay [Member]
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net		$ 193
Business Acquisition, Transaction Costs		4
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Cash and Equivalents		4
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Assets		76
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Intangible Assets, Other than Goodwill		104
Goodwill		96
Business Combination Recognized Identifiable Assets Acquired and Liabilities Assumed, Deferred Tax Assets		(11)
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Liabilities		$ 76

Business Combinations and Divestitures Intangibles Acquired - JetPay (Details) - JetPay [Member] $ in Millions	12 Months Ended
	Dec. 31, 2018 USD ($)
Customer Relationships [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 64
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	17 years
Patented Technology [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 39
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	9 years
Trade Names [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 1
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	1 year
Total acquired intangible assets [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Indefinite-Lived Intangible Assets	$ 104

Business Combinations and Divestitures JetPay Pro Forma Information (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2018	Dec. 31, 2017
Business Acquisition, Pro Forma Information, Nonrecurring Adjustment [Line Items]
Business Acquisition, Pro Forma Revenue	$ 6,468	$ 6,592
Business Acquisition, Pro Forma Net Income (Loss)	(46)	217
Business Acquisition, Pro Forma Expenses Incremental Amortization Changes Attributable to Acquiree	4	5
BusinessAcquisitionsProFormaExpensesTransactionsCosts	4	4
Business Acquisition Pro Forma Expenses Incremental Interest Charges Attributable to Acquiree	$ 7	$ 7

Segment Information - Revenue and Operating Income By Segments (Details) - USD ($)
$ in Millions

3 Months Ended

12 Months Ended

Dec. 31, 2019

Sep. 30, 2019

Jun. 30, 2019

Mar. 31, 2019

Dec. 31, 2018

Sep. 30, 2018

Jun. 30, 2018

Mar. 31, 2018

Dec. 31, 2019

Dec. 31, 2018

Dec. 31, 2017

Segment Reporting Information [Line Items]

Total revenue

$ 6,915

$ 6,405

$ 6,516

Income from operations

$ 182

$ 172

$ 157

$ 100

$ 63

$ 125

$ (106)

$ 109

611

191

691

Asset Impairment Charges

227

Operating Segments [Member]

Segment Reporting Information [Line Items]

Total revenue

6,915

6,405

6,516

Operating income by segment

758

688

840

Operating Segments [Member] | Banking Segment [Member]

Segment Reporting Information [Line Items]

Total revenue

3,512

3,183

3,175

Operating income by segment

514

412

421

Operating Segments [Member] | Retail Segment [Member]

Segment Reporting Information [Line Items]

Total revenue

2,217

2,097

2,169

Operating income by segment

144

142

231

Operating Segments [Member] | Hospitality

Segment Reporting Information [Line Items]

Total revenue

843

817

878

Operating income by segment

140

Operating Segments [Member] | Other Segments [Member]

Segment Reporting Information [Line Items]

Total revenue

343

308

294

Operating income by segment

Segment Reconciling Items [Member]

Segment Reporting Information [Line Items]

Other adjustments

147

^[1]

497

149

Restructuring and other asset-related charges

223

115

Asset Impairment Charges

$ 0

$ 183

$ 0

[1]	⁽¹⁾ The following table presents the other adjustments for NCR fo

Segment Information - Revenue from External Customers by Products and Services (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Revenue from External Customer [Line Items]
Total revenue	$ 6,915	$ 6,405	$ 6,516
Product [Member]
Revenue from External Customer [Line Items]
Total revenue	2,681	2,341	2,579
Technology Service [Member]
Revenue from External Customer [Line Items]
Total revenue	1,089	1,094	1,055
Recurring revenue, including maintenance and cloud revenue [Member]
Revenue from External Customer [Line Items]
Total revenue	$ 3,145	$ 2,970	$ 2,882

Segment Information Geographic Area (Details) - USD ($) $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	$ 1,886	$ 1,783	$ 1,710	$ 1,536	$ 1,801	$ 1,550	$ 1,537	$ 1,517	$ 6,915	$ 6,405	$ 6,516
UNITED STATES
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues									$ 3,481	$ 3,076	$ 3,224
Percentage of Revenues by Geographic Area									50.00%	48.00%	50.00%
Americas (Excluding United States) [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues									$ 693	$ 631	$ 585
Percentage of Revenues by Geographic Area									10.00%	10.00%	9.00%
EMEA
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues									$ 1,843	$ 1,751	$ 1,786
Percentage of Revenues by Geographic Area									27.00%	27.00%	27.00%
APJ [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues									$ 898	$ 947	$ 921
Percentage of Revenues by Geographic Area									13.00%	15.00%	14.00%

Segment Information Property, Plant and Equipment by Geography (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Segment Reporting Information [Line Items]
Property, plant and equipment, net	$ 413	$ 359
UNITED STATES
Segment Reporting Information [Line Items]
Property, plant and equipment, net	280	247
Americas (Excluding United States) [Member]
Segment Reporting Information [Line Items]
Property, plant and equipment, net	14	13
EMEA
Segment Reporting Information [Line Items]
Property, plant and equipment, net	74	57
APJ [Member]
Segment Reporting Information [Line Items]
Property, plant and equipment, net	$ 45	$ 42

Goodwill and Purchased Intangible Assets - Schedule of Goodwill (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2019
Goodwill [Roll Forward]
Goodwill, Gross	$ 2,861	$ 2,764
Accumulated Impairment Losses	(169)	(23)
Goodwill	2,692	2,741
Additions	138	107
Goodwill, Impairment Loss	0	146
Other	(2)	10
Goodwill, Gross	3,001	2,861
Accumulated Impairment Losses	(169)	(169)
Goodwill Total	2,692	2,741	$ 2,832
Banking Segment [Member]
Goodwill [Roll Forward]
Goodwill, Gross	1,718	1,721
Accumulated Impairment Losses	(101)	(14)
Goodwill	1,617	1,707
Additions	54	0
Goodwill, Impairment Loss	0	(87)
Other	2	(3)
Goodwill, Gross	1,774	1,718
Accumulated Impairment Losses	(101)	(101)
Goodwill Total	1,617	1,707	1,673
Retail
Goodwill [Roll Forward]
Goodwill, Gross	571	478
Accumulated Impairment Losses	(34)	(5)
Goodwill	537	473
Additions	67	94
Goodwill, Impairment Loss	0	(29)
Other	0	(1)
Goodwill, Gross	638	571
Accumulated Impairment Losses	(34)	(34)
Goodwill Total	537	473	604
Hospitality
Goodwill [Roll Forward]
Goodwill, Gross	385	377
Accumulated Impairment Losses	(23)	(3)
Goodwill	362	374
Additions	17	13
Goodwill, Impairment Loss	0	20
Other	0	5
Goodwill, Gross	402	385
Accumulated Impairment Losses	(23)	(23)
Goodwill Total	362	374	379
Other Segments [Member]
Goodwill [Roll Forward]
Goodwill, Gross	187	188
Accumulated Impairment Losses	(11)	(1)
Goodwill	176	187
Additions	0	0
Goodwill, Impairment Loss	0	10
Other	0	1
Goodwill, Gross	187	187
Accumulated Impairment Losses	(11)	(11)
Goodwill Total	$ 176	$ 187	$ 176

Goodwill and Purchased Intangible Assets Goodwill impairment charges (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Impaired Long-Lived Assets Held and Used [Line Items]
Goodwill, Impairment Loss	$ 0	$ 146
Hardware Segment [Member]
Impaired Long-Lived Assets Held and Used [Line Items]
Impairment of Long-Lived Assets Held-for-use		21
Goodwill and Intangible Asset Impairment		16
Goodwill, Impairment Loss		$ 146

Goodwill and Purchased Intangible Assets - Schedule of Acquired Intangibles (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Assets, Gross	$ 1,431	$ 1,333
Accumulated Amortization	(824)	(738)
Customer Relationships [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Assets, Gross	735	726
Accumulated Amortization	(270)	(218)
Intellectual property [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Assets, Gross	529	443
Accumulated Amortization	$ (397)	(373)
Customer Contracts [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Asset, Useful Life	8 years
Finite-Lived Intangible Assets, Gross	$ 89	89
Accumulated Amortization	(89)	(87)
Tradenames [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Assets, Gross	78	75
Accumulated Amortization	$ (68)	$ (60)
Minimum [Member] \| Customer Relationships [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Asset, Useful Life	1 year
Minimum [Member] \| Intellectual property [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Asset, Useful Life	2 years
Minimum [Member] \| Tradenames [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Asset, Useful Life	2 years
Maximum [Member] \| Customer Relationships [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Asset, Useful Life	20 years
Maximum [Member] \| Intellectual property [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Asset, Useful Life	8 years
Maximum [Member] \| Tradenames [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Asset, Useful Life	10 years

Goodwill and Purchased Intangible Assets - Amorization Expense (Details) $ in Millions	12 Months Ended
	Dec. 31, 2019 USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]
Amortization of Intangible Assets	$ 86
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]
2019	72
2020	63
2021	59
2022	56
Finite-Lived Intangible Assets, Amortization Expense, after Year Five	$ 49

Series A Preferred Stock (Details) - USD ($) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Sep. 18, 2019	Mar. 17, 2017	Dec. 04, 2015
Class of Stock [Line Items]
Series A preferred shares, shares issued	400,000	900,000
Deemed Dividend on Preferred Stock Redemption	$ 67.0		$ (58.0)
Deemed dividend on modification of Series A convertible preferred stock			4.0
Financial instruments subject to redemption, settlement terms, maximum number of shares	13,300,000	29,000,000.0
Convertible Preferred Stock [Member]
Class of Stock [Line Items]
Series A preferred shares, shares issued						820,000
Aggregate purchase price						$ 820.0
Stated Value Of Preferred Shares Per Share	$ 1,000
Direct Issuance Expenses						$ 26.0
Dividends, Preferred Stock, Paid-in-kind	$ 43.0	$ 46.0	45.0
Accrued Dividends	$ 1.0	$ 3.0
Secondary offering by the preferred shareholders					342,000
Redeemed Shares of Preferred Stock				512,221	90,000
Repurchase price per share of common stock upon conversion					$ 48.47
Dividend Rate for preferred shares						5.50%
Conversion price per preferred share						$ 30.00
Conversion rate per preferred share	33.333
Blackstone Shares Converted into Common Shares				237,673
Cash Paid for the Redemption of Preferred Stock				$ 302.0
Stock Issued During Period, Shares, Conversion of Convertible Securities	9,160,000
Retained Earnings [Member]
Class of Stock [Line Items]
Deemed Dividend on Preferred Stock Redemption	$ (67.0)		(58.0)
Deemed dividend on modification of Series A convertible preferred stock			$ 4.0

Debt Obligations (Details) - USD ($)
$ in Millions

Dec. 31, 2019

Dec. 31, 2018

Debt Instrument [Line Items]

Short-term borrowings

$ 282

$ 185

Long-term debt

3,277

2,980

Deferred Financing Fees

Term Loan [Member]

Debt Instrument [Line Items]

Long-term debt

$ 740

$ 675

^[1]

Long-term Debt, Weighted Average Interest Rate, at Point in Time

4.30%

4.51%

Other Debt [Member]

Debt Instrument [Line Items]

Long-term debt

$ 4

$ 3

Long-term Debt, Weighted Average Interest Rate, at Point in Time

0.05%

0.59%

Revolving Credit Facility [Member]

Debt Instrument [Line Items]

Long-term debt

$ 265

$ 120

Long-term Debt, Weighted Average Interest Rate, at Point in Time

3.76%

4.49%

5% Notes Due 2022 [Member]

Debt Instrument [Line Items]

Long-term debt

$ 600

4.625% Notes Due 2021 [Member] [Member]

Debt Instrument [Line Items]

Long-term debt

500

5.875% Notes due 2021 [Member]

Debt Instrument [Line Items]

Long-term debt

400

6.375% Notes due 2023 [Member]

Debt Instrument [Line Items]

Long-term debt

700

Term Loan [Member]

Debt Instrument [Line Items]

Long-term Debt, Current Maturities

$ 8

$ 84

Short-term Debt, Weighted Average Interest Rate, at Point in Time

4.30%

4.51%

Trade Receivables Securitization Facility [Member]

Debt Instrument [Line Items]

Short-term borrowings

$ 270

$ 100

Short-term Debt, Weighted Average Interest Rate, at Point in Time

2.65%

3.37%

Other Debt [Member]

Debt Instrument [Line Items]

Short-term borrowings

$ 4

$ 1

Short-term Debt, Weighted Average Interest Rate, at Point in Time

2.82%

4.92%

[1]	Interest rates are weighted average interest rates as of December 31, 2019 and 2018.

Debt Obligations Senior Secured Credit Facility (Details)

12 Months Ended

Dec. 31, 2019

USD ($)

Rate

Dec. 31, 2018

USD ($)

Debt Instrument [Line Items]

Long-term Debt

$ 3,591,000,000

Letters of Credit Outstanding, Amount

28,000,000

Long-term debt

$ 3,277,000,000

$ 2,980,000,000

Quarterly Payment of Term Loan Principal Amount

0.25%

Increase in Maximum Permitted Leverage Ratio due to Material Acquisitions

0.25

Available Additional Amount of Incremental Term Loan or Incremental Revolving Commitment

$ 150,000,000

Deferred financing fees written off

$ 5,000,000

Period Five [Member]

Debt Instrument [Line Items]

Debt Instrument Covenant Consolidated Leverage Ratio

4.50

Period One [Member]

Debt Instrument [Line Items]

Debt Instrument Covenant Consolidated Leverage Ratio

4.25

Debt Instrument, Covenant, Maximum Spread on Consolidated Leverage Ratio

0.50

Period Two [Member]

Debt Instrument [Line Items]

Debt Instrument Covenant Consolidated Leverage Ratio

1.00

Period Three [Member]

Debt Instrument [Line Items]

Debt Instrument Covenant Consolidated Leverage Ratio

4.00

Debt Instrument, Covenant, Maximum Spread on Consolidated Leverage Ratio

0.50

Period Four [Member]

Debt Instrument [Line Items]

Debt Instrument Covenant Consolidated Leverage Ratio

1.00

Unsecured Debt [Member]

Debt Instrument [Line Items]

Debt Issuance Cost Incurred

$ 15,000,000

Term Loan [Member]

Debt Instrument [Line Items]

Debt Issuance Cost Incurred

18,000,000

Long-term debt

740,000,000

$ 675,000,000

^[1]

Total Term Loan Balance Outstanding

$ 748,000,000

Secured Debt [Member]

Debt Instrument [Line Items]

Debt Instrument Covenant Interest Coverage Ratio

4.75

Debt Instrument Covenant Maximum Consolidated Leverage Ratio

4.75

Secured Debt [Member] | Revolving [Member]

Debt Instrument [Line Items]

Secured Credit Facility Maximum Borrowing Amount

$ 1,100,000,000

Secured Debt [Member] | Term Loan [Member]

Debt Instrument [Line Items]

Secured Credit Facility Maximum Borrowing Amount

750,000,000

Secured Debt [Member] | Revolving Foreign [Member]

Debt Instrument [Line Items]

Secured Credit Facility Maximum Borrowing Amount

$ 400,000,000

Federal Funds Rate [Member] | Secured Debt [Member]

Debt Instrument [Line Items]

Debt Instrument, Basis Spread on Variable Rate

0.50%

Base Rate [Member] | Secured Debt [Member]

Debt Instrument [Line Items]

Debt Instrument, Basis Spread on Variable Rate

1.00%

Base Rate [Member] | Term Loan [Member]

Debt Instrument [Line Items]

Debt Instrument, Basis Spread on Variable Rate

1.50%

London Interbank Offered Rate (LIBOR) [Member] | Term Loan [Member]

Debt Instrument [Line Items]

Debt Instrument, Basis Spread on Variable Rate | Rate

2.50%

Maximum [Member] | London Interbank Offered Rate (LIBOR) [Member] | Secured Debt [Member]

Debt Instrument [Line Items]

Debt Instrument, Margin for Base Rate Loans

2.25%

Maximum [Member] | EURIBOR [Member] | Secured Debt [Member]

Debt Instrument [Line Items]

Debt Instrument, Margin for Base Rate Loans

1.25%

Minimum [Member] | London Interbank Offered Rate (LIBOR) [Member] | Secured Debt [Member]

Debt Instrument [Line Items]

Debt Instrument, Margin for Base Rate Loans

1.25%

Minimum [Member] | EURIBOR [Member] | Secured Debt [Member]

Debt Instrument [Line Items]

Debt Instrument, Margin for Base Rate Loans

0.25%

[1]	Interest rates are weighted average interest rates as of December 31, 2019 and 2018.

Debt Obligations Senior Unsecured Notes (Details) - USD ($)	12 Months Ended
	Dec. 31, 2019	Sep. 07, 2019	Aug. 21, 2019	Dec. 31, 2018	Dec. 19, 2013	Dec. 18, 2012	Sep. 17, 2012
Debt Instrument [Line Items]
Long-term Debt	$ 3,591,000,000
Write off of Deferred Debt Issuance Cost	2,000,000
Long-term debt	3,277,000,000			$ 2,980,000,000
5.750% Senior Notes due 2027 [Member]
Debt Instrument [Line Items]
Long-term Debt			$ 500,000,000
Debt instrument stated percentage			5.75%
Percentage of Principle Amount Notes Were Sold At			100.00%
Long-term debt	$ 500,000,000			0
Debt Instrument Redemption Price As Percentage of Principle Amount	100.00%
5.750% Senior Notes due 2027 [Member] \| Twelve month period commencing on September 1, 2022 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	102.875%
5.750% Senior Notes due 2027 [Member] \| Twelve month period commencing on September 1, 2023 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	101.438%
5.750% Senior Notes due 2027 [Member] \| Twelve month period commencing on September 1, 2024 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	100.00%
5% Notes Due 2022 [Member]
Debt Instrument [Line Items]
Long-term Debt							$ 600,000,000
Percentage of Principle Amount Notes Were Sold At							100.00%
Long-term debt	$ 600,000,000			600,000,000
5% Notes Due 2022 [Member] \| Twelve Month Period Commencing On July 15, 2017 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	102.50%
5% Notes Due 2022 [Member] \| Twelve Month Period Commencing On July 15, 2018 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	101.667%
5% Notes Due 2022 [Member] \| Twelve Month Period Commencing On July 15, 2019 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	100.833%
5% Notes Due 2022 [Member] \| Twelve Month Period Commencing On July 15, 2020 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	100.00%
4.625% Notes Due 2021 [Member] [Member]
Debt Instrument [Line Items]
Long-term Debt						$ 500,000,000
Debt instrument stated percentage						4.625%
Percentage of Principle Amount Notes Were Sold At		100.00%
Long-term debt	$ 0			500,000,000
4.625% Notes Due 2021 [Member] [Member] \| Twelve Month Period Commencing On February 15, 2019 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	100.00%
5.875% Notes due 2021 [Member]
Debt Instrument [Line Items]
Long-term Debt					$ 400,000,000
Percentage of Principle Amount Notes Were Sold At					100.00%
Long-term debt	$ 0			400,000,000
5.875% Notes due 2021 [Member] \| Twelve Month Period Commencing On December 15, 2019 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	100.00%
6.375% Notes due 2023 [Member]
Debt Instrument [Line Items]
Long-term Debt					$ 700,000,000
Percentage of Principle Amount Notes Were Sold At					100.00%
Long-term debt	$ 700,000,000			700,000,000
6.375% Notes due 2023 [Member] \| Twelve Month Period Commencing On December 15, 2018 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	103.188%
6.375% Notes due 2023 [Member] \| Twelve Month Period Commencing On December 15, 2019 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	102.125%
6.375% Notes due 2023 [Member] \| Twelve Month Period Commencing On December 15, 2020 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	101.063%
6.125% Senior Notes due 2029 [Member]
Debt Instrument [Line Items]
Long-term Debt			$ 500,000,000
Debt instrument stated percentage			6.125%
Percentage of Principle Amount Notes Were Sold At			100.00%
Long-term debt	$ 500,000,000			0
6.125% Senior Notes due 2029 [Member] \| Twelve month period commencing on September 1, 2024 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	103.063%
6.125% Senior Notes due 2029 [Member] \| Twelve Month Period Commencing September 1, 2025 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	102.042%
6.125% Senior Notes due 2029 [Member] \| Twelve month period commencing on September 1, 2026 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	101.021%
6.125% Senior Notes due 2029 [Member] \| Twelve month period commencing on September 1, 2027 [Member]
Debt Instrument [Line Items]
Debt Instrument Redemption Price As Percentage of Principle Amount	100.00%
Guarantor Subsidiaries [Member]
Debt Instrument [Line Items]
Long-term debt	$ 0			$ 0
Guarantor Subsidiaries [Member] \| NCR International, Inc. [Member] \| 5% Notes Due 2022 [Member]
Debt Instrument [Line Items]
Debt instrument stated percentage	5.00%
Guarantor Subsidiaries [Member] \| NCR International, Inc. [Member] \| 5.875% Notes due 2021 [Member]
Debt Instrument [Line Items]
Debt instrument stated percentage	5.875%
Guarantor Subsidiaries [Member] \| NCR International, Inc. [Member] \| 6.375% Notes due 2023 [Member]
Debt Instrument [Line Items]
Debt instrument stated percentage	6.375%

Debt Obligations Debt Obligations Receivables Securitization Facility (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Debt Instrument [Line Items]
Trade Receivables Securitization Facility, Maximum Borrowing Base	$ 300
Short-term borrowings	282	$ 185
Trade Receivables Securitization Facility, Collateral At Period End	$ 603	526
Federal Funds Rate [Member] \| Secured Debt [Member]
Debt Instrument [Line Items]
Debt Instrument, Basis Spread on Variable Rate	0.50%
Trade Receivables Securitization Facility [Member]
Debt Instrument [Line Items]
Short-term borrowings	$ 270	$ 100

Debt Obligations Maturities of Long Term Debt (Details) $ in Millions	Dec. 31, 2019 USD ($)
Maturities of Long Term Debt Disclosure [Abstract]
Long-term Debt	$ 3,591
Long-term Debt, Maturities, Repayments of Principal in Next Twelve Months	15
Long-term Debt, Maturities, Repayments of Principal in Year Two	277
Long-term Debt, Maturities, Repayments of Principal in Year Three	608
Long-term Debt, Maturities, Repayments of Principal in Year Four	708
Long-term Debt, Maturities, Repayments of Principal in Year Five	272
Long-term Debt, Maturities, Repayments of Principal after Year Five	$ 1,711

Debt Obligations Fair Value of Debt (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Debt Disclosure [Abstract]
Debt Instrument, Fair Value Disclosure	$ 3,700	$ 3,110

Income Taxes - Income from Continuing Operations (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
(Loss) Income Before Income Taxes [Abstract]
United States	$ (25)	$ (262)	$ 149
Foreign	366	301	333
Income (loss) from continuing operations before income taxes	$ 341	$ 39	$ 482

Income Taxes - Components of Income Tax (Benefit) Expense (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Tax Disclosure [Abstract]
US Tax Reform, Provisional Tax Expense	$ 0	$ 37	$ 130
Current
Federal	1	18	14
State	2	0	2
Foreign	78	42	54
Deferred
Federal	(19)	(2)	178
State	0	1	(3)
Foreign	(335)	14	(3)
Total income tax expense (benefit)	$ (273)	$ 73	$ 242

Income Taxes - Income Tax Reconciliation (Details) - USD ($)
$ in Millions

12 Months Ended

Dec. 31, 2019

Dec. 31, 2018

Dec. 31, 2017

Income Tax Disclosure [Abstract]

Income tax expense (benefit) at the U.S. federal tax rate of 35%

$ 72

$ 8

$ 169

Foreign income tax differential

(38)

Effective Income Tax Rate Reconciliation, State and Local Income Taxes, Amount

(1)

U.S. permanent book/tax differences

Effective Income Tax Rate Reconciliation, Nondeductible Expense, Meals and Entertainment, Amount

Effective Income Tax Rate Reconciliation, Executive Compensation

Employee Benefits and Share-based Compensation

(3)

Impact of intangible asset transfer

245

Effective Income Tax Rate Reconciliation, foreign derived intangible income deduction

(7)

(1)

Effective Income Tax Rate Reconciliation, Branch Status Change

(17)

(9)

Goodwill impairment

Effective Income Tax Rate Reconciliation, Nondeductible Expense, Research and Development, Amount

(5)

(6)

(4)

Effective Income Tax Rate Reconciliation, Deduction, Amount

(9)

Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Amount

^[1]

(16)

US Tax Reform, Provisional Tax Expense

130

Gains/losses on entity liquidations tax impact

(12)

Effective Income Tax Rate Reconciliation, Change in Foreign Deferred Tax Assets Valuation Allowance, Amount

(74)

Change in liability for unrecognized tax benefits

^[1]

(23)

(2)

Effective Income Tax Rate Reconciliation, Other Reconciling Items, Amount

(1)

(11)

Other, net

(1)

(4)

Total income tax expense (benefit)

(273)

$ 73

$ 242

Net tax benefit associated with the transfer of certain intangible assets

$ 264

[1]	⁽¹⁾ Does not include the impact of items included in the U.S. Tax Reform category

Income Taxes - Deferred Taxes (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Deferred Tax [Line Items]
Deferred tax assets, intangibles transferred	$ 274
Deferred income tax assets
Employee pensions and other benefits	243	$ 223
Other balance sheet reserves and allowances	182	141
Tax loss and credit carryforwards	625	682
Capitalized research and development	47	53
Deferred Tax Assets, Lease Liabilities	104	0
Property, plant and equipment	11	11
Other	9	38
Total deferred income tax assets	1,348	1,148
Valuation allowance	(352)	(485)
Net deferred income tax assets	996	663
Deferred Tax Assets, Goodwill and Intangible Assets	127
Deferred income tax liabilities
Intangible Assets	0	(151)
Deferred Tax Liabilities, Deferred Expense, Taxable Distribution	102	0
Capitalized software	98	78
Other	0	7
Total deferred income tax liabilities	200	236
Total net deferred income tax assets	796	$ 427
U.S. federal and foreign tax attribute carryforwards	1,500
United States [Member]
Deferred income tax liabilities
Tax credit carryforward, amount	263
Tax credit carryforward, not subject to expiration	(5)
Tax credit carryforward, expires in years 2014 through 2032	$ 258

Income Taxes - Unrecognized Tax Benefit (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Gross unrecognized tax benefits - January 1	$ 110	$ 196	$ 183
Increases related to tax positions from prior years	7	9	3
Decreases related to tax positions from prior years	(4)	(50)	(1)
Increases related to tax provisions taken during the current year	14	9	23
Settlements with tax authorities	(5)	(45)	(4)
Lapses of statutes of limitation	(1)	(9)	(8)
Total Gross unrecognized tax benefits - December 31	121	110	196
Total amount of gross unrecognized tax benefits that would affect NCR's effective tax rate if realized	87
Recognized interest and penalties expense (benefit) associated with uncertain tax positions	2	9	$ 2
Interest and penalties accrued associated with uncertain tax positions	35	$ 33
Undistributed Earnings of Foreign Subsidiaries	3,100
Deferred Tax Liabilities, Undistributed Foreign Earnings	222
Minimum [Member]
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Significant change in unrecognized tax benefits is reasonably possible, estimated range of change, upper bound	12
Maximum [Member]
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Significant change in unrecognized tax benefits is reasonably possible, estimated range of change, upper bound	$ 19

Employee Stock Compensation Plans - Allocated Compensation, Assumptions and Shares Available (Details) - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Restricted Stock or Unit Expense	$ 94	$ 65	$ 73
Employee Stock Ownership Plan (ESOP), Compensation Expense	4	4	4
Stock or Unit Option Plan Expense	9	4	0
Total stock-based compensation (pre-tax)	107	73	77
Tax Benefit	(12)	(10)	(22)
Total stock-based compensation (net of tax)	$ 95	$ 63	$ 55
Stock Incentive Plan, 2006 [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares authorized (in shares)	20

Employee Stock Compensation Plans - Restricted Stock and Restricted Stock Units (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Volatility Rate	34.79%	34.88%
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested [Roll Forward]
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Term	3 years 10 months 24 days	3 years 9 months 18 days
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Roll Forward]
Total unrecognized compensation	$ 26
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Dividend Rate	0.00%	0.00%
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Risk Free Interest Rate	2.50%	2.50%
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Weighted Average Grant Date Fair Value	$ 8.07	$ 9.80
Restricted Stock [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested [Roll Forward]
Unvested shares, Beginning balance, Number of Shares (in shares)	5,966
Shares granted, Number of Shares (in shares)	1,828
Shares vested, Number of Shares (in shares)	(2,907)
Shares forfeited, Number of Shares (in shares)	(431)
Unvested shares, Ending balance, Number of Shares (in shares)	4,456	5,966
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Roll Forward]
Unvested shares, Beginning balance, Weighted Average Grant-Date Fair Value per Share (in dollars per share)	$ 28.69
Shares granted, Weighted Average Grant-Date Fair Value per Share (in dollars per share)	24.31	$ 26.25	$ 46.95
Shares vested, Weighted Average Grant-Date Fair Value per Share (in dollars per share)	26.68
Shares forfeited, Weighted Average Grant-Date Fair Value per Share (in dollars per share)	28.74
Unvested shares, Ending balance, Weighted Average Grant-Date Fair Value per Share (in dollars per share)	$ 28.18	$ 28.69
Total intrinsic value of shares vested and distributed	$ 86	$ 90	$ 87
Total unrecognized compensation	$ 78
Total unrecognized compensation cost, period of recognition	9 months 18 days
Restricted Stock, Service-based [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested [Roll Forward]
Shares granted, Number of Shares (in shares)	894
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Roll Forward]
Shares granted, Weighted Average Grant-Date Fair Value per Share (in dollars per share)	$ 27.02
Restricted Stock, Performance-based [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award requisite service period	12 years
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested [Roll Forward]
Shares granted, Number of Shares (in shares)	934
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Roll Forward]
Shares granted, Weighted Average Grant-Date Fair Value per Share (in dollars per share)	$ 21.72
Minimum [Member] \| Restricted Stock [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period	48 years

Employee Stock Compensation Plans - Other Share-based Plans (Details) - Employee Stock [Member] - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Employees purchased (in shares)	0.8	0.7	0.5
Employees purchased	$ 18	$ 17	$ 15
Shares authorized (in shares)	4.0
Shares remain unissued (in shares)	8.9

Employee Stock Compensation Plans - Stock Options (Details) - USD ($) $ / shares in Units, $ in Thousands, shares in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Dividend Rate	0.00%	0.00%
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest [Abstract]
Total unrecognized compensation	$ 26,000
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Weighted Average Grant Date Fair Value	$ 8.07	$ 9.80
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Risk Free Interest Rate	2.50%	2.50%
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Volatility Rate	34.79%	34.88%
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Expected Term	3 years 10 months 24 days	3 years 9 months 18 days
Stock Options [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward]
Outstanding, Beginning balance, Shares Under Option (in shares)	2,606
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Net of Forfeitures	2,131
Vested, Shares Under Option (in shares)	(99)
Outstanding, Ending balance, Shares Under Option (in shares)	4,559	2,606
Share-based Compensation Arrangement by Share-based Payment Award, Options, Forfeitures and Expirations in Period	79
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Roll Forward]
Outstanding, Beginning balance, Weighted Average Exercise Price per Share (in dollars per share)		$ 29.08
Share-based Compensation Arrangements by Share-based Payment Award, Options, Grants in Period, Weighted Average Exercise Price		26.45
Vested, Weighted Average Exercise Price per Share (in dollars per share)		16.07
Outstanding, Ending balance, Weighted Average Exercise Price per Share (in dollars per share)	$ 28.08		$ 29.08
Share-based Compensation Arrangement by Share-based Payment Award, Options, Forfeitures and Expirations in Period, Weighted Average Exercise Price		$ 32.57
Share-based Compensation Arrangement by Share-based Payment Award, Options, Additional Disclosures [Abstract]
Outstanding, Weighted Average Remaining Contratual Term (in years)	5 years 7 months 13 days
Outstanding, Aggregate Intrinsic Value	$ 32,300
Exercisable, Shares Under Option (in shares)	699
Exercisable, Weighted Average Exercise Price per Share (in dollars per share)	$ 27.99
Exercisable, Weighted Average Remaining Contractual Term (in years)	4 years 8 months 1 day
Exercisable, Aggregate Intrinsic Value	$ 5,010
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest [Abstract]
Fully vested and expected to vest, Shares Under Option (in shares)	3,860
Fully vested and expected to vest, Weighted Average Exercise Price per Share (in dollars per share)	$ 28.09
Fully vested and expected to vest, Weighted Average Remaining Contractual Term (in years)	5 years 9 months 14 days
Fully vested and expected to vest, Aggregate Intrinsic Value	$ 27,300
Total intrinsic value of all options exercised	1,000	$ 4,000	$ 3,000
Cash received from option exercises	2,000	$ 4,000	2,000
Share-based Payment Arrangement, Exercise of Option, Tax Benefit	$ 0		$ 1,000
Total unrecognized compensation cost, period of recognition	1 year 4 months 24 days
Stock Options [Member] \| Minimum [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest [Abstract]
Vesting period	1 year
Stock Options [Member] \| Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Options, Vested and Expected to Vest [Abstract]
Vesting period	10 years

Employee Benefit Plans - Change in Benefit Obligation and Plan Assets, Funded Status, Amounts Recognized in Balance Sheet, and ABO in Excess of Plan Assets (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Amounts recognized in the Consolidated Balance Sheets
Noncurrent assets	$ 178	$ 140
Pension Plan [Member]
Defined Benefit Plan, Change in Benefit Obligation [Roll Forward]
Benefit obligation as of January 1	2,855	3,223
Net service cost	7	7	$ 8
Interest cost	85	81	91
Defined Benefit Plan, Benefit Obligation, Increase (Decrease) for Plan Amendment	0	4
Actuarial loss	341	(232)
Benefits paid	(180)	(185)
Plan participant contributions	1	1
Currency translation adjustments	19	(44)
Benefit obligation as of December 31	3,128	2,855	3,223
Accumulated benefit obligation as of December 31	3,117	2,843
Amounts recognized in the Consolidated Balance Sheets
Defined Benefit Plan, Benefit Obligation	(693)	(633)
Noncurrent assets	178	140
Current liabilities	(13)	(14)
Noncurrent liabilities	(858)	(759)
Net amounts recognized	(693)	(633)
Prior service cost	20	21
Total	20	21
Amounts recognized in the accumulated other comprehensive loss
Pension plans with accumulated benefit obligations in excess of plan assets, projected benefit obligation	2,222	2,016
Pension plans with accumulated benefit obligations in excess of plan assets, accumulated benefit obligation	2,217	2,012
Pension plans with accumulated benefit obligations in excess of plan assets, fair value of plan assets	1,380	1,271
U.S. Pension Benefits
Defined Benefit Plan, Change in Benefit Obligation [Roll Forward]
Benefit obligation as of January 1	1,763	1,950
Net service cost	0	0	0
Interest cost	66	61	71
Defined Benefit Plan, Benefit Obligation, Increase (Decrease) for Plan Amendment	0	0
Actuarial loss	229	(149)
Benefits paid	(104)	(99)
Plan participant contributions	0	0
Currency translation adjustments	0	0
Benefit obligation as of December 31	1,954	1,763	1,950
Accumulated benefit obligation as of December 31	1,954	1,763
Amounts recognized in the Consolidated Balance Sheets
Defined Benefit Plan, Benefit Obligation	(577)	(494)
Noncurrent assets	0	0
Current liabilities	0	0
Noncurrent liabilities	(577)	(494)
Net amounts recognized	(577)	(494)
Prior service cost	0	0
Total	0	0
Foreign Plan [Member]
Defined Benefit Plan, Change in Benefit Obligation [Roll Forward]
Benefit obligation as of January 1	1,092	1,273
Net service cost	7	7	8
Interest cost	19	20	20
Defined Benefit Plan, Benefit Obligation, Increase (Decrease) for Plan Amendment	0	4
Actuarial loss	112	(83)
Benefits paid	(76)	(86)
Plan participant contributions	1	1
Currency translation adjustments	19	(44)
Benefit obligation as of December 31	1,174	1,092	1,273
Accumulated benefit obligation as of December 31	1,163	1,080
Amounts recognized in the Consolidated Balance Sheets
Defined Benefit Plan, Benefit Obligation	(116)	(139)
Noncurrent assets	178	140
Current liabilities	(13)	(14)
Noncurrent liabilities	(281)	(265)
Net amounts recognized	(116)	(139)
Prior service cost	20	21
Total	20	21
Postretirement Benefits [Member]
Defined Benefit Plan, Change in Benefit Obligation [Roll Forward]
Benefit obligation as of January 1	18	21
Interest cost	1	0	1
Actuarial loss	0	(3)
Benefits paid	(2)	(1)
Plan participant contributions	0	1
Benefit obligation as of December 31	17	18	21
Amounts recognized in the Consolidated Balance Sheets
Defined Benefit Plan, Benefit Obligation	(17)	(18)
Current liabilities	(2)	(2)
Noncurrent liabilities	(15)	(16)
Net amounts recognized	(17)	(18)
Defined Benefit Plan, Accumulated Other Comprehensive Income (Loss), Gain (Loss), before Tax	7	7
Prior service cost	(3)	(8)
Total	4	(1)
Postemployment Benefit Plans Defined Benefit [Member]
Defined Benefit Plan, Change in Benefit Obligation [Roll Forward]
Benefit obligation as of January 1	139	142
Net service cost	31	43	34
Interest cost	3	3	2
Actuarial loss	(11)	(3)
Benefits paid	(35)	(40)
Currency translation adjustments	(1)	(6)
Benefit obligation as of December 31	126	139	$ 142
Amounts recognized in the Consolidated Balance Sheets
Defined Benefit Plan, Benefit Obligation	(126)	(139)
Current liabilities	(30)	(37)
Noncurrent liabilities	(96)	(102)
Net amounts recognized	(126)	(139)
Defined Benefit Plan, Accumulated Other Comprehensive Income (Loss), Gain (Loss), before Tax	(38)	(28)
Prior service cost	(6)	(6)
Total	$ (44)	$ (34)

Employee Benefit Plans - Change in Plan Assets (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Foreign Plan [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Amount	$ 1,058	$ 953	$ 1,086
Defined Benefit Plan, Plan Assets, Increase (Decrease) for Actual Return (Loss)	128	(34)
Company contributions	23	24
Defined Benefit Plan, Benefit Obligation, Benefits Paid	(76)	(86)
Defined Benefit Plan, Plan Assets, Foreign Currency Translation Gain (Loss)	29	(38)
Plan participant contributions	1	1
U.S. Pension Benefits
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Amount	1,377	1,269	1,444
Defined Benefit Plan, Plan Assets, Increase (Decrease) for Actual Return (Loss)	212	(76)
Company contributions	0	0
Defined Benefit Plan, Benefit Obligation, Benefits Paid	(104)	(99)
Defined Benefit Plan, Plan Assets, Foreign Currency Translation Gain (Loss)	0	0
Plan participant contributions	0	0
Pension Plan [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Amount	2,435	2,222	$ 2,530
Defined Benefit Plan, Plan Assets, Increase (Decrease) for Actual Return (Loss)	340	(110)
Company contributions	23	24
Defined Benefit Plan, Benefit Obligation, Benefits Paid	(180)	(185)
Defined Benefit Plan, Plan Assets, Foreign Currency Translation Gain (Loss)	29	(38)
Plan participant contributions	$ 1	$ 1

Employee Benefit Plans - Net Periodic Benefit (Income) Cost (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Postemployment Benefits [Member]
Defined Benefit Plan, Net Periodic Benefit Cost (Credit) [Abstract]
Net service cost	$ 31	$ 43	$ 34
Interest cost	3	3	2
Amortization of prior service cost	(2)	(5)	(6)
Actuarial loss (gain)	(3)	(1)	(6)
Defined Benefit Plan Net Periodic Benefit Costs, Subtotal	29	40	24
Postretirement Benefits [Member]
Defined Benefit Plan, Net Periodic Benefit Cost (Credit) [Abstract]
Interest cost	1	0	1
Amortization of prior service cost	(5)	(5)	(6)
Actuarial loss (gain)	0	1	2
Net periodic benefit cost	(4)	(4)	(3)
Pension Plan [Member]
Defined Benefit Plan, Net Periodic Benefit Cost (Credit) [Abstract]
Net service cost	7	7	8
Interest cost	85	81	91
Expected return on plan assets	(74)	(75)	(92)
Amortization of prior service cost	1	1	1
Actuarial loss (gain)	75	(45)	28
Net periodic benefit cost	94	(31)	36
U.S. Pension Benefits [Member]
Defined Benefit Plan, Net Periodic Benefit Cost (Credit) [Abstract]
Net service cost	0	0	0
Interest cost	66	61	71
Expected return on plan assets	(43)	(43)	(57)
Amortization of prior service cost	0	0	0
Actuarial loss (gain)	60	(29)	28
Net periodic benefit cost	83	(11)	42
International Pension Benefits [Member]
Defined Benefit Plan, Net Periodic Benefit Cost (Credit) [Abstract]
Net service cost	7	7	8
Interest cost	19	20	20
Expected return on plan assets	(31)	(32)	(35)
Amortization of prior service cost	1	1	1
Actuarial loss (gain)	15	(16)	0
Net periodic benefit cost	11	$ (20)	$ (6)
Voluntary lump sum payment [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Benefits Paid	130
Voluntary lump sum payment and single premium group annuity contract [Member]
Defined Benefit Plan, Net Periodic Benefit Cost (Credit) [Abstract]
Actuarial loss (gain)	(25)
Single premium group annuity contract [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Benefits Paid	$ 190

Employee Benefit Plans - Assumptions, Market-Related Value, and Unrecognized Loss (Details)	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Foreign Plan [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate, Service Cost		1.40%	1.40%
Defined Benefit Plan, Assumptions used Calculating Net Periodic Benefit Cost, Discount Rate, Interest Cost		1.60%	1.60%
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Discount Rate	1.40%	2.10%
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Rate of Compensation Increase	0.90%	1.00%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Expected Long-term Rate of Return on Plan Assets		3.00%	3.50%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Rate of Compensation Increase		0.90%	0.90%
U.S. Pension Benefits
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Assumptions used Calculating Net Periodic Benefit Cost, Discount Rate, Interest Cost		3.20%	3.40%
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Discount Rate	3.10%	4.20%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate	3.80%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Expected Long-term Rate of Return on Plan Assets	3.60%	3.10%	3.50%
Pension Plan [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate, Service Cost	1.60%	1.40%	1.40%
Defined Benefit Plan, Assumptions used Calculating Net Periodic Benefit Cost, Discount Rate, Interest Cost	3.10%	2.60%	2.80%
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Discount Rate	2.50%	3.40%
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Rate of Compensation Increase	0.90%	1.00%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Expected Long-term Rate of Return on Plan Assets	3.40%	3.10%	3.50%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Rate of Compensation Increase	1.00%	0.90%	0.90%
Postretirement Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate, Service Cost	1.60%
Defined Benefit Plan, Assumptions used Calculating Net Periodic Benefit Cost, Discount Rate, Interest Cost	1.80%
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Discount Rate	2.50%	3.70%	3.10%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate	3.70%	3.10%	3.20%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Expected Long-term Rate of Return on Plan Assets	3.20%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Rate of Compensation Increase	1.00%
Postemployment Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Discount Rate	1.80%	2.40%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate	2.40%	2.30%	2.00%
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Rate of Compensation Increase	1.80%	1.90%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Rate of Compensation Increase	1.90%	1.90%	1.80%
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Involuntary Turnover Rate	3.80%	4.30%
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Involuntary Turnover Rate	4.30%	4.80%	4.80%
Before Age 65 [Member] \| Postretirement Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Health Care Cost Trend Rate Assumed, Next Fiscal Year	6.70%	7.10%
Defined Benefit Plan, Ultimate Health Care Cost Trend Rate	5.00%	5.00%
After Age 65 [Member] \| Postretirement Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Health Care Cost Trend Rate Assumed, Next Fiscal Year	5.90%	6.10%
Defined Benefit Plan, Ultimate Health Care Cost Trend Rate	5.00%	5.00%

Employee Benefit Plans - Unobservable Input Reconciliation (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Foreign Plan [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Fair value of plan assets as of January 1	$ 953	$ 1,086
Fair value of plan assets as of December 31	1,058	953
Foreign Plan [Member] \| Significant Unobservable Inputs (Level 3) [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Fair value of plan assets as of January 1	129	131
Realized and unrealized gains and losses, net	(2)	0
Purchases, sales and settlements, net	0	0
Transfers, net	0	(2)
Fair value of plan assets as of December 31	131	129
U.S. Pension Benefits
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Fair value of plan assets as of January 1	1,269	1,444
Fair value of plan assets as of December 31	1,377	1,269
U.S. Pension Benefits \| Significant Unobservable Inputs (Level 3) [Member]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Fair value of plan assets as of January 1	0
Fair value of plan assets as of December 31	$ 0	$ 0

Employee Benefit Plans - Estimated Future Benefit Payments (Details) $ in Millions	Dec. 31, 2019 USD ($)
Pension Plan [Member]
Defined Benefit Plan Disclosure [Line Items]
2019	$ 158
2020	159
2021	160
2022	162
2023	164
2024 - 2028	823
U.S. Pension Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
2019	108
2020	110
2021	111
2022	114
2023	115
2024 - 2028	579
International Pension Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
2019	50
2020	49
2021	49
2022	48
2023	49
2024 - 2028	244
Postretirement Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
2019	2
2020	2
2021	1
2022	1
2023	1
2024 - 2028	3
Postemployment Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
2019	50
2020	17
2021	16
2022	15
2023	14
2024 - 2028	$ 60

Employee Benefit Plans - Savings Plan (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Defined Contribution, U.S. Plan [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Contribution Plan, Cost	$ 27	$ 27	$ 26
Defined Contribution, All Other Plans [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Contribution Plan, Cost	$ 25	$ 24	$ 24

Employee Benefit Plans Cash Contributions (Details) $ in Millions	Dec. 31, 2019 USD ($)
Postemployment Benefits [Member]
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Defined Benefit Plan, Expected Future Employer Contributions, Next Fiscal Year	$ 50
Other Postretirement Benefits Plan [Member]
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Defined Benefit Plan, Expected Future Employer Contributions, Next Fiscal Year	2
Foreign Plan [Member]
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Defined Benefit Plan, Expected Future Employer Contributions, Next Fiscal Year	$ 26

Employee Benefit Plans - Amounts to be Recognized (Details) $ in Millions	Dec. 31, 2019 USD ($)
Postretirement Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
Prior service cost (income)	$ (3)
Actuarial loss	1
Postemployment Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
Prior service cost (income)	(2)
Actuarial loss	(4)
Pension Plan [Member]
Defined Benefit Plan Disclosure [Line Items]
Prior service cost (income)	1
Actuarial loss	0
U.S. Pension Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
Prior service cost (income)	0
Actuarial loss	0
International Pension Benefits [Member]
Defined Benefit Plan Disclosure [Line Items]
Prior service cost (income)	1
Actuarial loss	$ 0

Commitments and Contingencies Loss Contingencies (Details) R$ in Millions, $ in Millions		12 Months Ended
	Mar. 29, 2018 USD ($)	Dec. 31, 2019 USD ($) defendant affiliate_corporations entity facility number_of_companies	Dec. 31, 2018 BRL (R$)	Dec. 31, 2018 USD ($)
Fox River Site [Member]
Loss Contingencies [Line Items]
Portion Of Costs Below Threshold, Percentage		45.00%
Portion Of Costs Exceeding Threshold, Percentage		40.00%
Fox River Site [Member]
Loss Contingencies [Line Items]
Number of Potentially Responsible Parties \| entity		8
Number of Previously Owned Carbonless Copy Paper Manufacturing Facilities \| facility		2
Threshold For Environmental Cleanup Costs		$ 75
BAT And API Funding Obligation Under The Cost Sharing Agreement		50.00%
BAT And API Obligation Under The Cost Sharing Agreement		60.00%
Receivable under Funding Agreement		$ 53		$ 45
Gross Loss Contingency Accrual		5		21
Net Loss Contingency Accrual		16		17
Total Amount Received from Settlements with Insurance Carriers		202
General Contractor Arbitration [Member] \| Fox River Site [Member]
Loss Contingencies [Line Items]
Loss Contingency, Estimate of Possible Loss		10
General Contractor Arbitration [Member] \| Fox River Site [Member] \| Minimum [Member]
Loss Contingencies [Line Items]
Loss Contingency, Estimate of Possible Loss		46
General Contractor Arbitration [Member] \| Fox River Site [Member] \| Maximum [Member]
Loss Contingencies [Line Items]
Loss Contingency, Estimate of Possible Loss		53
Kalamazoo River Site [Member]
Loss Contingencies [Line Items]
Loss Contingency, Damages Sought, Value Removed by Court	$ 55
Loss Contingency, Damages Sought, Value	$ 105
Net Loss Contingency Accrual		$ 81
Additional Companies Receiving General Notice Letters \| number_of_companies		3
Total Additional Defendants \| defendant		2
Total Corporation Plaintiffs \| affiliate_corporations		3
Total Past Costs Being Tried		$ 50
Loss Contingency Accrual				47
Ebina [Member]
Loss Contingencies [Line Items]
Loss Contingency Accrual		19		2
Fox River LLC [Member] \| Fox River Site [Member]
Loss Contingencies [Line Items]
Funding Remainder Other Current Asset		0		0
BCG Matter [Member]
Loss Contingencies [Line Items]
Loss Contingency, Damages Sought, Value		$ 80
Foreign Tax Authority [Member]
Loss Contingencies [Line Items]
Loss Contingency, Damages Sought, Value			R$ 168	$ 43

Commitments and Contingencies Warranty Reserve Detail (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Dec. 31, 2016
Product Warranty Liability [Line Items]
Standard Product Warranty Accrual	$ 21	$ 26	$ 26	$ 27
Standard Product Warranty Accrual, Increase for Warranties Issued	37	42	43
Standard Product Warranty Accrual, Decrease for Payments	$ 42	$ 42	$ 44

Derivatives and Hedging Instruments Narrative (Details) $ in Millions	12 Months Ended
	Dec. 31, 2019 USD ($) currency
Derivative [Line Items]
Currency Exposure, Number of Functional Currencies \| currency	50
Maximum Period For Cash Flow Hedging Activity	15 months
Foreign Exchange Contract [Member]
Derivative [Line Items]
Accumulated Other Comprehensive Income (Loss), Cumulative Changes in Net Gain (Loss) from Cash Flow Hedges, Effect Net of Tax \| $	$ 1

Derivatives and Hedging Instruments - Derivative Fair Values (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Derivatives, Fair Value [Line Items]
Derivative Assets, Fair Value	$ 2	$ 5
Derivative Liabilities, Fair Value	1	1
Derivatives designated as hedging instrument [Member]
Derivatives, Fair Value [Line Items]
Derivative Assets, Fair Value	1	4
Derivative Liabilities, Fair Value	0	0
Derivatives not designated as hedging instrument [Member]
Derivatives, Fair Value [Line Items]
Derivative Assets, Fair Value	1	1
Derivative Liabilities, Fair Value	1	1
Derivatives not designated as hedging instrument [Member] \| Other current assets [Member]
Derivatives, Fair Value [Line Items]
Derivative Assets, Fair Value		1
Interest Rate Swap [Member] \| Derivatives designated as hedging instrument [Member] \| Other current liabilities [Member]
Derivatives, Fair Value [Line Items]
Derivative Liabilities, Fair Value		0
Foreign Exchange Contract [Member] \| Derivatives designated as hedging instrument [Member] \| Other current assets [Member]
Derivatives, Fair Value [Line Items]
Derivative Asset, Notional Amount	55	169
Derivative Assets, Fair Value	1	4
Foreign Exchange Contract [Member] \| Derivatives designated as hedging instrument [Member] \| Other current liabilities [Member]
Derivatives, Fair Value [Line Items]
Derivative Liability, Notional Amount	0
Derivative Liabilities, Fair Value	0	0
Foreign Exchange Contract [Member] \| Derivatives not designated as hedging instrument [Member] \| Other current assets [Member]
Derivatives, Fair Value [Line Items]
Derivative Asset, Notional Amount	71	219
Derivative Assets, Fair Value	1
Foreign Exchange Contract [Member] \| Derivatives not designated as hedging instrument [Member] \| Other current liabilities [Member]
Derivatives, Fair Value [Line Items]
Derivative Liability, Notional Amount	264	157
Derivative Liabilities, Fair Value	$ 1	$ 1

Derivatives and Hedging Instruments - Gain (Loss) on Derivatives (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized gain (loss) on derivatives	$ 6	$ 11	$ (16)
Foreign Exchange Derivative [Member] \| Cash Flow Hedging [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized gain (loss) on derivatives	6	11	(16)
Foreign Exchange Derivative [Member] \| Cost of Products [Member] \| Cash Flow Hedging [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Derivative Instruments, Gain (Loss) Reclassified from Accumulated OCI into Income, Effective Portion, Net	$ (8)	$ (7)	$ (1)

Derivatives and Hedging Instruments - Gain (Loss) on Derivatives Not Designated as Hedging Instruments (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Other (Expense) Income, Net [Member] \| Foreign Exchange Derivative [Member]
Derivative [Line Items]
Amount of Gain (Loss) Recognized in the Condensed Consolidated Statement of Operations	$ (8)	$ (9)	$ (4)

Fair Value of Assets and Liabilities (Details) - Fair Value, Recurring [Member] - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Fair Value, Inputs, Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and Cash Equivalents, Fair Value Disclosure	$ 15	$ 8
Foreign Currency Contract, Asset, Fair Value Disclosure	0	0
Assets, Fair Value Disclosure	15	8
Foreign Currency Contracts, Liability, Fair Value Disclosure	0	0
Financial and Nonfinancial Liabilities, Fair Value Disclosure	0	0
Fair Value, Inputs, Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and Cash Equivalents, Fair Value Disclosure	0	0
Foreign Currency Contract, Asset, Fair Value Disclosure	2	5
Assets, Fair Value Disclosure	2	5
Foreign Currency Contracts, Liability, Fair Value Disclosure	1	1
Financial and Nonfinancial Liabilities, Fair Value Disclosure	1	1
Fair Value, Inputs, Level 3 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and Cash Equivalents, Fair Value Disclosure	0	0
Foreign Currency Contract, Asset, Fair Value Disclosure	0	0
Assets, Fair Value Disclosure	0	0
Foreign Currency Contracts, Liability, Fair Value Disclosure	0	0
Financial and Nonfinancial Liabilities, Fair Value Disclosure	0	0
Estimate of Fair Value Measurement [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash and Cash Equivalents, Fair Value Disclosure	15	8
Foreign Currency Contract, Asset, Fair Value Disclosure	2	5
Assets, Fair Value Disclosure	17	13
Foreign Currency Contracts, Liability, Fair Value Disclosure	1	1
Financial and Nonfinancial Liabilities, Fair Value Disclosure	$ 1	$ 1

Fair Value of Assets and Liabilities Assets Measured at Fair Value on a Non-recurring basis (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Asset Impairment Charges	$ 0	$ 227	$ 0
Goodwill and Intangible Asset Impairment	$ 0	146
Hardware Segment [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Goodwill and Intangible Asset Impairment		146
Hardware [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Asset Impairment Charges		$ 37

Accumulated Other Comprehensive Income (Loss) (AOCI) Changes in Accumulated Other Comprehensive Income (Loss) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Accumulated Other Comprehensive Income [Line Items]
New Accounting Pronouncement or Change in Accounting Principle, Effect of Adoption, Quantification		$ 1
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Accumulated other comprehensive income (loss), beginning balance	$ (246)	(199)	$ (205)
Other comprehensive (loss) income before reclassifications	(11)	(34)	15
Amounts reclassified from AOCI	(12)	(14)	(9)
Net current period other comprehensive (loss) income	(23)	(48)	6
Accumulated other comprehensive income (loss), ending balance	(269)	(246)	(199)
Currency Translation Adjustments
Accumulated Other Comprehensive Income [Line Items]
New Accounting Pronouncement or Change in Accounting Principle, Effect of Adoption, Quantification		0
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Accumulated other comprehensive income (loss), beginning balance	(234)	(183)	(224)
Other comprehensive (loss) income before reclassifications	(26)	(51)	41
Amounts reclassified from AOCI	0	0	0
Net current period other comprehensive (loss) income	(26)	(51)	41
Accumulated other comprehensive income (loss), ending balance	(260)	(234)	(183)
Changes in Employee Benefit Plans
Accumulated Other Comprehensive Income [Line Items]
New Accounting Pronouncement or Change in Accounting Principle, Effect of Adoption, Quantification		1
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Accumulated other comprehensive income (loss), beginning balance	(14)	(15)	6
Other comprehensive (loss) income before reclassifications	10	6	(13)
Amounts reclassified from AOCI	(6)	(6)	(8)
Net current period other comprehensive (loss) income	4	0	(21)
Accumulated other comprehensive income (loss), ending balance	(10)	(14)	(15)
Changes in Fair Value of Effective Cash Flow Hedges
Accumulated Other Comprehensive Income [Line Items]
New Accounting Pronouncement or Change in Accounting Principle, Effect of Adoption, Quantification		0
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Accumulated other comprehensive income (loss), beginning balance	2	(1)	13
Other comprehensive (loss) income before reclassifications	5	11	(13)
Amounts reclassified from AOCI	(6)	(8)	(1)
Net current period other comprehensive (loss) income	(1)	3	(14)
Accumulated other comprehensive income (loss), ending balance	$ 1	$ 2	$ (1)

Accumulated Other Comprehensive Income (Loss) (AOCI) Reclassifications (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Selling, general and administrative expenses	$ (1,051)	$ (1,005)	$ (923)
Research and development expenses	(259)	(252)	(241)
Interest expense	(197)	(168)	(163)
Income (loss) from continuing operations	614	(34)	240
Income tax expense (benefit)	(273)	73	242
Net income (loss) attributable to NCR common stockholders	454	(137)	123
Reclassification out of Accumulated Other Comprehensive Income
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Selling, general and administrative expenses	(4)	3	(4)
Research and development expenses	0	1	(2)
Income (loss) from continuing operations	(17)	(16)	(14)
Income tax expense (benefit)	5	2	5
Net income (loss) attributable to NCR common stockholders	(12)	(14)	(9)
Reclassification out of Accumulated Other Comprehensive Income \| Actuarial losses recognized
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Selling, general and administrative expenses	(1)	0	0
Research and development expenses	0	0	(1)
Income (loss) from continuing operations	(3)	0	(2)
Reclassification out of Accumulated Other Comprehensive Income \| Amortization of prior service benefit
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Selling, general and administrative expenses	(3)	(3)	(4)
Research and development expenses	0	1	(1)
Income (loss) from continuing operations	(6)	(9)	(11)
Reclassification out of Accumulated Other Comprehensive Income \| Effective Cash Flow Hedges
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Selling, general and administrative expenses	0	0	0
Research and development expenses	0	0	0
Income (loss) from continuing operations	(8)	(7)	(1)
Product [Member]
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	2,146	1,988	2,021
Product [Member] \| Reclassification out of Accumulated Other Comprehensive Income
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	(8)	7	1
Product [Member] \| Reclassification out of Accumulated Other Comprehensive Income \| Actuarial losses recognized
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	0	0	0
Product [Member] \| Reclassification out of Accumulated Other Comprehensive Income \| Amortization of prior service benefit
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	0	0	0
Product [Member] \| Reclassification out of Accumulated Other Comprehensive Income \| Effective Cash Flow Hedges
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	(8)	(7)	1
Service [Member]
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	2,848	2,742	2,640
Service [Member] \| Reclassification out of Accumulated Other Comprehensive Income
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	5	5	7
Service [Member] \| Reclassification out of Accumulated Other Comprehensive Income \| Actuarial losses recognized
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	2	0	1
Service [Member] \| Reclassification out of Accumulated Other Comprehensive Income \| Amortization of prior service benefit
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	3	(5)	6
Service [Member] \| Reclassification out of Accumulated Other Comprehensive Income \| Effective Cash Flow Hedges
Reclassification out of Accumulated Other Comprehensive Income [Line Items]
Cost of products	$ 0	$ 0	$ 0

Restructuring Plan (Details) - USD ($) $ in Millions	12 Months Ended
Restructuring Plan (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Restructuring Cost and Reserve [Line Items]
Restructuring Reserve	$ 0	$ 2	$ 0
Restructuring Reserve, Period Increase (Decrease)	3	13
Payments for Restructuring	(5)	(11)
Severance and other employee related charges [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)	1	7
Inventory related charges [Member] \| Selling, General and Administrative Expenses [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)		2
Inventory related charges [Member] \| Cost of Services [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)		5
Other exit costs [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)	$ 2	6
Other exit costs [Member] \| Selling, General and Administrative Expenses [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)		3
Discrete charge under ASC 712 [Member] \| Severance and other employee related charges [Member]
Restructuring Cost and Reserve [Line Items]
Payments for Restructuring		(2)
Restructuring and other asset-related charges (benefit)		2
Severance charge under ASC 420 [Member] \| Severance and other employee related charges [Member]
Restructuring Cost and Reserve [Line Items]
Payments for Restructuring		(3)
Restructuring and other asset-related charges (benefit)		$ 5

Restructuring Plan Narrative (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Restructuring Cost and Reserve [Line Items]
Payments for Restructuring	$ 5	$ 11
Restructuring-related charges	4	50
Severance and other employee related charges [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)	1	7
inventory related charges [Member] \| Cost of Products [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)	7	37
inventory related charges [Member] \| Cost of Services [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)		5
inventory related charges [Member] \| Cost of Products [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)		2
Asset Related Charges [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)	6
Other exit costs [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)	2	6
Other exit costs [Member] \| Cost of Products [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)		3
Discrete charge under ASC 712 [Member] \| Severance and other employee related charges [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)		2
Payments for Restructuring		2
Severance charge under ASC 420 [Member] \| Severance and other employee related charges [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)		5
Payments for Restructuring		$ 3
Severance charge under ASC 712 [Member] \| Severance and other employee related charges [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring and other asset-related charges (benefit)	$ 0

Restructuring Plan Employee Severance and Other Exit Costs (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Restructuring Cost and Reserve [Line Items]
Restructuring Reserve	$ 0	$ 2	$ 0
Restructuring Reserve, Period Increase (Decrease)	3	13
Payments for Restructuring	$ 5	$ 11

Supplemental Financial Information Supplemental Financial Information - Other (Expense) Income (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Other (Expense) Income [Abstract]
Interest and Other Income	$ 5	$ 5	$ 3
Foreign currency fluctuations and foreign exchange contracts	(23)	(26)	(26)
Employee Benefit Plans Amounts Included in Other Income Expense	(82)	45	(15)
Bank Related Fees Included in Other Income Expense	(7)	(8)	(8)
gain on equity liquidations	37	0	0
Other Nonoperating Expense	3		0
Other Nonoperating Income (Expense)	$ (73)	$ 16	$ (46)

Supplemental Financial Information - Accounts Receivable (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Accounts Receivable, after Allowance for Credit Loss, Current [Abstract]
Accounts receivable	$ 1,534	$ 1,387
Less: allowance for doubtful accounts	(44)	(31)
Total accounts receivable, net	1,490	1,356
Trade [Member]
Accounts Receivable, after Allowance for Credit Loss, Current [Abstract]
Accounts receivable	1,482	1,364
Other [Member]
Accounts Receivable, after Allowance for Credit Loss, Current [Abstract]
Accounts receivable	$ 52	$ 23

Supplemental Financial Information - Inventory (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Inventory, Net [Abstract]
Work in process and raw materials	$ 204	$ 237
Finished goods	184	214
Service parts	396	355
Total inventories, net	$ 784	$ 806

Supplemental Financial Information Supplemental Financial Information - Property, Plant and Equipment (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Class of Stock [Line Items]
Property, Plant and Equipment, Gross	$ 1,032	$ 929
Finance Lease, Right-of-Use Asset	38	0
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment	(619)	(570)
Property, plant and equipment, net	413	359
Land and Land Improvements [Member]
Class of Stock [Line Items]
Property, Plant and Equipment, Gross	5	6
Building and Building Improvements [Member]
Class of Stock [Line Items]
Property, Plant and Equipment, Gross	274	273
Machinery and other equipment [Member]
Class of Stock [Line Items]
Property, Plant and Equipment, Gross	$ 715	$ 650

Condensed Consolidating Supplemental Guarantor Information Narrative (Details) - Guarantor Subsidiaries [Member] - NCR International, Inc. [Member]	12 Months Ended
	Dec. 31, 2019
Condensed Financial Information Disclosure [Line Items]
Subsidiary or Equity Method Investee, Cumulative Percentage Ownership after All Transactions	100.00%
5% Notes Due 2022 [Member]
Condensed Financial Information Disclosure [Line Items]
Debt Instrument, Interest Rate, Stated Percentage	5.00%
6.375% Notes due 2023 [Member]
Condensed Financial Information Disclosure [Line Items]
Debt Instrument, Interest Rate, Stated Percentage	6.375%

Condensed Consolidating Supplemental Guarantor Information Statement of Operations and Comprehensive Income (Details) - USD ($)	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Total revenue									$ 6,915,000,000	$ 6,405,000,000	$ 6,516,000,000
Selling, general and administrative expenses									1,051,000,000	1,005,000,000	923,000,000
Research and development expenses									259,000,000	252,000,000	241,000,000
Asset Impairment Charges									0	227,000,000	0
Restructuring-related charges									4,000,000	50,000,000
Total operating expenses									6,304,000,000	6,214,000,000	5,825,000,000
Income (loss) from operations	$ 182,000,000	$ 172,000,000	$ 157,000,000	$ 100,000,000	$ 63,000,000	$ 125,000,000	$ (106,000,000)	$ 109,000,000	611,000,000	191,000,000	691,000,000
Interest expense									(197,000,000)	(168,000,000)	(163,000,000)
Other income (expense), net									(73,000,000)	16,000,000	(46,000,000)
Income (loss) from continuing operations before income taxes									341,000,000	39,000,000	482,000,000
Income tax expense (benefit)									(273,000,000)	73,000,000	242,000,000
Income (loss) from continuing operations before earning in subsidiaries									614,000,000	(34,000,000)	240,000,000
Equity in earnings of consolidated subsidiaries									0	0	0
Income (loss) from continuing operations									614,000,000	(34,000,000)	240,000,000
Loss (income) from discontinued operations									(50,000,000)	(52,000,000)	(5,000,000)
Net income (loss)									564,000,000	(86,000,000)	235,000,000
Net income									0	2,000,000	3,000,000
Net income (loss) attributable to NCR	$ 343,000,000	$ 11,000,000	$ 76,000,000	$ 24,000,000	$ (60,000,000)	$ 72,000,000	$ (157,000,000)	$ 8,000,000	564,000,000	(88,000,000)	232,000,000
Total comprehensive income (loss)									538,000,000	(136,000,000)	239,000,000
Less comprehensive income (loss) attributable to noncontrolling interests									(3,000,000)	0	1,000,000
Comprehensive (loss) income attributable to NCR common stockholders									541,000,000	(136,000,000)	238,000,000
Parent Company [Member]
Total revenue									3,556,000,000	3,247,000,000	3,422,000,000
Selling, general and administrative expenses									648,000,000	578,000,000	492,000,000
Research and development expenses									88,000,000	102,000,000	184,000,000
Asset Impairment Charges										210,000,000
Total operating expenses									3,350,000,000	3,368,000,000	3,118,000,000
Income (loss) from operations									206,000,000	(121,000,000)	304,000,000
Interest expense									(188,000,000)	(161,000,000)	(159,000,000)
Other income (expense), net									(79,000,000)	6,000,000	(76,000,000)
Income (loss) from continuing operations before income taxes									(61,000,000)	(276,000,000)	69,000,000
Income tax expense (benefit)									(28,000,000)	(55,000,000)	112,000,000
Income (loss) from continuing operations before earning in subsidiaries									(33,000,000)	(221,000,000)	(43,000,000)
Equity in earnings of consolidated subsidiaries									634,000,000	183,000,000	280,000,000
Income (loss) from continuing operations									601,000,000	(38,000,000)	237,000,000
Loss (income) from discontinued operations									(37,000,000)	(50,000,000)	(5,000,000)
Net income (loss)									564,000,000	(88,000,000)	232,000,000
Net income									0	0	0
Net income (loss) attributable to NCR									564,000,000	(88,000,000)	232,000,000
Total comprehensive income (loss)									541,000,000	(136,000,000)	238,000,000
Less comprehensive income (loss) attributable to noncontrolling interests									0	0	0
Comprehensive (loss) income attributable to NCR common stockholders									541,000,000	(136,000,000)	238,000,000
Guarantor Subsidiary [Member]
Total revenue									31,000,000	30,000,000	78,000,000
Selling, general and administrative expenses									1,000,000	1,000,000	1,000,000
Research and development expenses									0	0	0
Asset Impairment Charges										0
Total operating expenses									8,000,000	11,000,000	8,000,000
Income (loss) from operations									23,000,000	19,000,000	70,000,000
Interest expense									0	0	0
Other income (expense), net									3,000,000	7,000,000	3,000,000
Income (loss) from continuing operations before income taxes									26,000,000	26,000,000	73,000,000
Income tax expense (benefit)									12,000,000	71,000,000	108,000,000
Income (loss) from continuing operations before earning in subsidiaries									14,000,000	(45,000,000)	(35,000,000)
Equity in earnings of consolidated subsidiaries									594,000,000	225,000,000	296,000,000
Income (loss) from continuing operations									608,000,000	180,000,000	261,000,000
Loss (income) from discontinued operations									0	0	0
Net income (loss)									608,000,000	180,000,000	261,000,000
Net income									0	0	0
Net income (loss) attributable to NCR									608,000,000	180,000,000	261,000,000
Total comprehensive income (loss)									1,158,000,000	127,000,000	346,000,000
Less comprehensive income (loss) attributable to noncontrolling interests									0	0	0
Comprehensive (loss) income attributable to NCR common stockholders									1,158,000,000	127,000,000	346,000,000
Non-Guarantor Subsidiaries [Member]
Total revenue									3,648,000,000	3,354,000,000	3,311,000,000
Selling, general and administrative expenses									402,000,000	426,000,000	430,000,000
Research and development expenses									171,000,000	150,000,000	57,000,000
Asset Impairment Charges										17,000,000
Total operating expenses									3,266,000,000	3,061,000,000	2,994,000,000
Income (loss) from operations									382,000,000	293,000,000	317,000,000
Interest expense									(14,000,000)	(15,000,000)	(9,000,000)
Other income (expense), net									8,000,000	11,000,000	32,000,000
Income (loss) from continuing operations before income taxes									376,000,000	289,000,000	340,000,000
Income tax expense (benefit)									(257,000,000)	57,000,000	22,000,000
Income (loss) from continuing operations before earning in subsidiaries									633,000,000	232,000,000	318,000,000
Equity in earnings of consolidated subsidiaries									0	0	0
Income (loss) from continuing operations									633,000,000	232,000,000	318,000,000
Loss (income) from discontinued operations									(13,000,000)	(2,000,000)	0
Net income (loss)									620,000,000	230,000,000	318,000,000
Net income									0	2,000,000	3,000,000
Net income (loss) attributable to NCR									620,000,000	228,000,000	315,000,000
Total comprehensive income (loss)									595,000,000	179,000,000	317,000,000
Less comprehensive income (loss) attributable to noncontrolling interests									(3,000,000)	0	1,000,000
Comprehensive (loss) income attributable to NCR common stockholders									598,000,000	179,000,000	316,000,000
Consolidation, Eliminations [Member]
Total revenue									(320,000,000)	(226,000,000)	(295,000,000)
Selling, general and administrative expenses									0	0	0
Research and development expenses									0	0	0
Asset Impairment Charges										0
Total operating expenses									(320,000,000)	(226,000,000)	(295,000,000)
Income (loss) from operations									0	0	0
Interest expense									5,000,000	8,000,000	5,000,000
Other income (expense), net									(5,000,000)	(8,000,000)	(5,000,000)
Income (loss) from continuing operations before income taxes									0	0	0
Income tax expense (benefit)									0	0	0
Income (loss) from continuing operations before earning in subsidiaries									0	0	0
Equity in earnings of consolidated subsidiaries									(1,228,000,000)	(408,000,000)	(576,000,000)
Income (loss) from continuing operations									(1,228,000,000)	(408,000,000)	(576,000,000)
Loss (income) from discontinued operations									0	0	0
Net income (loss)									(1,228,000,000)	(408,000,000)	(576,000,000)
Net income									0	0	0
Net income (loss) attributable to NCR									(1,228,000,000)	(408,000,000)	(576,000,000)
Total comprehensive income (loss)									(1,756,000,000)	(306,000,000)	(662,000,000)
Less comprehensive income (loss) attributable to noncontrolling interests									0	0	0
Comprehensive (loss) income attributable to NCR common stockholders									(1,756,000,000)	(306,000,000)	(662,000,000)
Product [Member]
Total revenue									2,681,000,000	2,341,000,000	2,579,000,000
Cost of products									2,146,000,000	1,988,000,000	2,021,000,000
Product [Member] \| Parent Company [Member]
Total revenue									1,348,000,000	1,104,000,000	1,349,000,000
Cost of products									1,170,000,000	1,027,000,000	1,077,000,000
Product [Member] \| Guarantor Subsidiary [Member]
Total revenue									25,000,000	23,000,000	71,000,000
Cost of products									3,000,000	5,000,000	2,000,000
Product [Member] \| Non-Guarantor Subsidiaries [Member]
Total revenue									1,628,000,000	1,440,000,000	1,454,000,000
Cost of products									1,293,000,000	1,182,000,000	1,237,000,000
Product [Member] \| Consolidation, Eliminations [Member]
Total revenue									(320,000,000)	(226,000,000)	(295,000,000)
Cost of products									(320,000,000)	(226,000,000)	(295,000,000)
Service [Member]
Total revenue									4,234,000,000	4,064,000,000	3,937,000,000
Cost of products									2,848,000,000	2,742,000,000	2,640,000,000
Service [Member] \| Parent Company [Member]
Total revenue									2,208,000,000	2,143,000,000	2,073,000,000
Cost of products									1,444,000,000	1,451,000,000	1,365,000,000
Service [Member] \| Guarantor Subsidiary [Member]
Total revenue									6,000,000	7,000,000	7,000,000
Cost of products									4,000,000	5,000,000	5,000,000
Service [Member] \| Non-Guarantor Subsidiaries [Member]
Total revenue									2,020,000,000	1,914,000,000	1,857,000,000
Cost of products									1,400,000,000	1,286,000,000	1,270,000,000
Service [Member] \| Consolidation, Eliminations [Member]
Total revenue									0	0	0
Cost of products									$ 0	$ 0	$ 0

Condensed Consolidating Supplemental Guarantor Information Balance Sheets (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018	Jan. 01, 2018	Dec. 31, 2017
Cash and cash equivalents	$ 509	$ 464		$ 537
Accounts receivable, net	1,490	1,356
Inventories	784	806
Due from affiliates	0	0
Other current assets	361	397
Total current assets	3,144	3,023
Property, plant and equipment, net	413	359
Goodwill	2,832	2,692		2,741
Intangibles, net	607	595
Operating Lease, Right-of-Use Asset	391	0
Prepaid pension cost	178	140
Deferred income taxes	821	448
Investments in subsidiaries	0	0
Due from affiliates	0	0
Other assets	601	504
Total assets	8,987	7,761
Short-term borrowings	282	185
Accounts payable	840	897
Payroll and benefits liabilities	308	238
Deferred service revenue and customer deposits	502	461	$ 458
Due to Related Parties, Current	0	0
Other current liabilities	606	501
Total current liabilities	2,538	2,282
Long-term debt	3,277	2,980
Pension and indemnity plan liabilities	858	759
Postretirement and postemployment benefits liabilities	111	118
Income tax accruals	92	91
Due to affiliates	0	0
Operating Lease, Liability, Noncurrent	369	0
Other liabilities	240	259
Total liabilities	7,485	6,489
Redeemable noncontrolling interest	0	14
Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.9 and 0.8 shares issued and outstanding as of December 31, 2018 and December 31, 2017, respectively; redemption amount and liquidation preference of $871 and $825 as of December 31, 2018 and December 31, 2017, respectively	395	859
Total NCR stockholders’ equity	1,104	395
Noncontrolling interests in subsidiaries	3	4
Total stockholders’ equity	1,107	399
Total liabilities and stockholders’ equity	8,987	7,761
Parent Company [Member]
Cash and cash equivalents	15	11		106
Accounts receivable, net	54	46
Inventories	315	291
Due from affiliates	909	706
Other current assets	122	141
Total current assets	1,415	1,195
Property, plant and equipment, net	280	246
Goodwill	2,183	2,168
Intangibles, net	471	536
Operating Lease, Right-of-Use Asset	254
Prepaid pension cost	0	0
Deferred income taxes	335	317
Investments in subsidiaries	4,118	3,264
Due from affiliates	16	16
Other assets	527	455
Total assets	9,599	8,197
Short-term borrowings	8	85
Accounts payable	427	398
Payroll and benefits liabilities	188	141
Deferred service revenue and customer deposits	245	225
Due to Related Parties, Current	2,730	2,200
Other current liabilities	261	205
Total current liabilities	3,859	3,254
Long-term debt	3,199	2,978
Pension and indemnity plan liabilities	586	502
Postretirement and postemployment benefits liabilities	17	18
Income tax accruals	29	24
Due to affiliates	0	0
Operating Lease, Liability, Noncurrent	282
Other liabilities	128	167
Total liabilities	8,100	6,943
Redeemable noncontrolling interest	0	0
Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.9 and 0.8 shares issued and outstanding as of December 31, 2018 and December 31, 2017, respectively; redemption amount and liquidation preference of $871 and $825 as of December 31, 2018 and December 31, 2017, respectively	395	859
Total NCR stockholders’ equity	1,104	395
Noncontrolling interests in subsidiaries	0	0
Total stockholders’ equity	1,104	395
Total liabilities and stockholders’ equity	9,599	8,197
Guarantor Subsidiary [Member]
Cash and cash equivalents	3	3		2
Accounts receivable, net	1	1
Inventories	1	1
Due from affiliates	2,217	2,092
Other current assets	1	43
Total current assets	2,223	2,140
Property, plant and equipment, net	0	0
Goodwill	0	0
Intangibles, net	0	0
Operating Lease, Right-of-Use Asset	0
Prepaid pension cost	0	0
Deferred income taxes	2	0
Investments in subsidiaries	3,938	2,900
Due from affiliates	1	1
Other assets	1	2
Total assets	6,165	5,043
Short-term borrowings	0	0
Accounts payable	0	1
Payroll and benefits liabilities	0	0
Deferred service revenue and customer deposits	1	1
Due to Related Parties, Current	108	118
Other current liabilities	1	2
Total current liabilities	110	122
Long-term debt	0	0
Pension and indemnity plan liabilities	0	0
Postretirement and postemployment benefits liabilities	3	3
Income tax accruals	0	0
Due to affiliates	74	36
Operating Lease, Liability, Noncurrent	0
Other liabilities	0	19
Total liabilities	187	180
Redeemable noncontrolling interest	0	0
Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.9 and 0.8 shares issued and outstanding as of December 31, 2018 and December 31, 2017, respectively; redemption amount and liquidation preference of $871 and $825 as of December 31, 2018 and December 31, 2017, respectively	0	0
Total NCR stockholders’ equity	5,978	4,863
Noncontrolling interests in subsidiaries	0	0
Total stockholders’ equity	5,978	4,863
Total liabilities and stockholders’ equity	6,165	5,043
Non-Guarantor Subsidiaries [Member]
Cash and cash equivalents	491	450		429
Accounts receivable, net	1,435	1,309
Inventories	468	514
Due from affiliates	531	457
Other current assets	238	255
Total current assets	3,163	2,985
Property, plant and equipment, net	133	113
Goodwill	649	524
Intangibles, net	136	59
Operating Lease, Right-of-Use Asset	137
Prepaid pension cost	178	140
Deferred income taxes	484	149
Investments in subsidiaries	0	0
Due from affiliates	74	35
Other assets	73	47
Total assets	5,027	4,052
Short-term borrowings	274	100
Accounts payable	413	498
Payroll and benefits liabilities	120	97
Deferred service revenue and customer deposits	256	235
Due to Related Parties, Current	819	937
Other current liabilities	344	336
Total current liabilities	2,226	2,203
Long-term debt	78	2
Pension and indemnity plan liabilities	272	257
Postretirement and postemployment benefits liabilities	91	97
Income tax accruals	63	67
Due to affiliates	17	16
Operating Lease, Liability, Noncurrent	87
Other liabilities	112	91
Total liabilities	2,946	2,733
Redeemable noncontrolling interest	0	14
Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.9 and 0.8 shares issued and outstanding as of December 31, 2018 and December 31, 2017, respectively; redemption amount and liquidation preference of $871 and $825 as of December 31, 2018 and December 31, 2017, respectively	0	0
Total NCR stockholders’ equity	2,078	1,301
Noncontrolling interests in subsidiaries	3	4
Total stockholders’ equity	2,081	1,305
Total liabilities and stockholders’ equity	5,027	4,052
Consolidation, Eliminations [Member]
Cash and cash equivalents	0	0		$ 0
Accounts receivable, net	0	0
Inventories	0	0
Due from affiliates	(3,657)	(3,255)
Other current assets	0	(42)
Total current assets	(3,657)	(3,297)
Property, plant and equipment, net	0	0
Goodwill	0	0
Intangibles, net	0	0
Operating Lease, Right-of-Use Asset	0
Prepaid pension cost	0	0
Deferred income taxes	0	(18)
Investments in subsidiaries	(8,056)	(6,164)
Due from affiliates	(91)	(52)
Other assets	0	0
Total assets	(11,804)	(9,531)
Short-term borrowings	0	0
Accounts payable	0	0
Payroll and benefits liabilities	0	0
Deferred service revenue and customer deposits	0	0
Due to Related Parties, Current	(3,657)	(3,255)
Other current liabilities	0	(42)
Total current liabilities	(3,657)	(3,297)
Long-term debt	0	0
Pension and indemnity plan liabilities	0	0
Postretirement and postemployment benefits liabilities	0	0
Income tax accruals	0	0
Due to affiliates	(91)	(52)
Operating Lease, Liability, Noncurrent	0
Other liabilities	0	(18)
Total liabilities	(3,748)	(3,367)
Redeemable noncontrolling interest	0	0
Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.9 and 0.8 shares issued and outstanding as of December 31, 2018 and December 31, 2017, respectively; redemption amount and liquidation preference of $871 and $825 as of December 31, 2018 and December 31, 2017, respectively	0	0
Total NCR stockholders’ equity	(8,056)	(6,164)
Noncontrolling interests in subsidiaries	0	0
Total stockholders’ equity	(8,056)	(6,164)
Total liabilities and stockholders’ equity	$ (11,804)	$ (9,531)

Condensed Consolidating Supplemental Guarantor Information Cash Flows (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Dec. 31, 2016
Net Cash Provided by (Used in) Operating Activities, Continuing Operations	$ 628	$ 572	$ 752
Expenditures for property, plant and equipment	(91)	(143)	(128)
Proceeds from Sale of property, plant, and equipment	11	3	6
Proceeds from Collection of (Payments to Fund) Long-term Loans to Related Parties	0	0
Additions to capitalized software	(238)	(170)	(166)
Business acquisitions, net	(203)	(206)	(8)
Proceeds from (payment of) of intercompany notes			0
Payments to Acquire Businesses, Gross			(8)
Investments in equity affiliates	0	0	0
Other investing activities, net	9	(4)	6
Net change in funds held for clients - investing	(15)	0	0
Net Cash Provided by (Used in) Investing Activities	(527)	(520)	(290)
Short term borrowings, net	0	(1)	(4)
Proceeds from Issuance of Secured Debt	750	0	0
Repurchase of Series A Convertible Preferred Stock	(302)	0	0
Proceeds from Issuance of Unsecured Debt	1,000	0	0
Payments on term credit facilities	(761)	(51)	(61)
Repayments of Unsecured Debt	(900)	0	0
Payments on revolving credit facilities	(3,216)	(2,233)	(1,940)
Borrowings on revolving credit facilities	3,535	2,453	1,940
Increase (Decrease) in Client Funds Held	(15)	0	0
Payments for Repurchase of Redeemable Noncontrolling Interest	(3)	0	0
Tax withholding payments on behalf of employees	(29)	(36)	(31)
Proceeds from employee stock plans	16	20	15
Debt issuance costs	(32)	0	0
Payments for Repurchase of Common Stock	(96)	(210)	(350)
Other financing activities	(8)	0	(3)
Dividend distribution to consolidated subsidiaries	0	0	0
Equity contribution	0	0	0
Borrowings (repayments) of intercompany notes	0	0	0
Net Cash Provided by (Used in) Financing Activities	(31)	(58)	(434)
Payments to Noncontrolling Interests			(350)
Net Cash Provided by (Used in) Financing Activities			(434)
Net cash used in discontinued operations operating activities	(24)	(36)	(8)
Effect of Exchange Rate changes on cash and cash equivalents	(6)	(25)	16
Decrease in cash, cash equivalents, and restricted cash	40	(67)	36
Restricted Cash	7	12	6
Cash, Cash Equivalents, Restricted Cash and Restricted Cash	516	476	543	$ 507
Parent Company [Member]
Net Cash Provided by (Used in) Operating Activities, Continuing Operations	498	359	447
Expenditures for property, plant and equipment	(43)	(109)	(87)
Proceeds from Sale of property, plant, and equipment	3	1	0
Proceeds from Collection of (Payments to Fund) Long-term Loans to Related Parties	352	228
Additions to capitalized software	(195)	(144)	(133)
Business acquisitions, net	(91)	(206)
Proceeds from (payment of) of intercompany notes			230
Payments to Acquire Businesses, Gross			(8)
Investments in equity affiliates	0	(14)	13
Other investing activities, net	9	(4)	2
Net change in funds held for clients - investing	0
Net Cash Provided by (Used in) Investing Activities	35	(248)	17
Short term borrowings, net	0	(1)	(5)
Proceeds from Issuance of Secured Debt	750
Repurchase of Series A Convertible Preferred Stock	(302)
Proceeds from Issuance of Unsecured Debt	1,000
Payments on term credit facilities	(761)	(51)	(56)
Repayments of Unsecured Debt	(900)
Payments on revolving credit facilities	(2,830)	(1,755)	(1,700)
Borrowings on revolving credit facilities	2,900	1,875	1,700
Increase (Decrease) in Client Funds Held	0
Payments for Repurchase of Redeemable Noncontrolling Interest	0
Tax withholding payments on behalf of employees	(29)	(36)	(31)
Proceeds from employee stock plans	16	20	15
Debt issuance costs	(32)
Payments for Repurchase of Common Stock	(96)	(210)
Other financing activities	(5)	0	(1)
Dividend distribution to consolidated subsidiaries	0	0	0
Equity contribution	(84)	(10)	0
Borrowings (repayments) of intercompany notes	(135)	0	0
Net Cash Provided by (Used in) Financing Activities	(508)	(168)
Payments to Noncontrolling Interests			(350)
Net Cash Provided by (Used in) Financing Activities			(428)
Net cash used in discontinued operations operating activities	(22)	(36)	(8)
Effect of Exchange Rate changes on cash and cash equivalents	0	(1)	1
Decrease in cash, cash equivalents, and restricted cash	3	(94)	29
Restricted Cash	0	1	0
Cash, Cash Equivalents, Restricted Cash and Restricted Cash	15	12	106	77
Guarantor Subsidiary [Member]
Net Cash Provided by (Used in) Operating Activities, Continuing Operations	(281)	(144)	(168)
Expenditures for property, plant and equipment	0	0	0
Proceeds from Sale of property, plant, and equipment	0	0	0
Proceeds from Collection of (Payments to Fund) Long-term Loans to Related Parties	330	135
Additions to capitalized software	0	0	0
Business acquisitions, net	0	0
Proceeds from (payment of) of intercompany notes			180
Payments to Acquire Businesses, Gross			0
Investments in equity affiliates	0	10	0
Other investing activities, net	0	0	0
Net change in funds held for clients - investing	0
Net Cash Provided by (Used in) Investing Activities	330	145	180
Short term borrowings, net	0	0	0
Proceeds from Issuance of Secured Debt	0
Repurchase of Series A Convertible Preferred Stock	0
Proceeds from Issuance of Unsecured Debt	0
Payments on term credit facilities	0	0	0
Repayments of Unsecured Debt	0
Payments on revolving credit facilities	0	0	0
Borrowings on revolving credit facilities	0	0	0
Increase (Decrease) in Client Funds Held	0
Payments for Repurchase of Redeemable Noncontrolling Interest	0
Tax withholding payments on behalf of employees	0	0	0
Proceeds from employee stock plans	0	0	0
Debt issuance costs	0
Payments for Repurchase of Common Stock	0	0
Other financing activities	0	0	0
Dividend distribution to consolidated subsidiaries	0	0	0
Equity contribution	(14)	0	(10)
Borrowings (repayments) of intercompany notes	(35)	0	(2)
Net Cash Provided by (Used in) Financing Activities	(49)	0
Payments to Noncontrolling Interests			0
Net Cash Provided by (Used in) Financing Activities			(12)
Net cash used in discontinued operations operating activities	0	0	0
Effect of Exchange Rate changes on cash and cash equivalents	0	0	0
Decrease in cash, cash equivalents, and restricted cash	0	1	0
Restricted Cash	0	0	0
Cash, Cash Equivalents, Restricted Cash and Restricted Cash	3	3	2	2
Non-Guarantor Subsidiaries [Member]
Net Cash Provided by (Used in) Operating Activities, Continuing Operations	412	375	483
Expenditures for property, plant and equipment	(48)	(34)	(41)
Proceeds from Sale of property, plant, and equipment	8	2	6
Proceeds from Collection of (Payments to Fund) Long-term Loans to Related Parties	169	0
Additions to capitalized software	(43)	(26)	(33)
Business acquisitions, net	(112)	0
Proceeds from (payment of) of intercompany notes			2
Payments to Acquire Businesses, Gross			0
Investments in equity affiliates	98	0	0
Other investing activities, net	0	0	4
Net change in funds held for clients - investing	(15)
Net Cash Provided by (Used in) Investing Activities	57	(58)	(62)
Short term borrowings, net	0	0	1
Proceeds from Issuance of Secured Debt	0
Repurchase of Series A Convertible Preferred Stock	0
Proceeds from Issuance of Unsecured Debt	0
Payments on term credit facilities	0	0	(5)
Repayments of Unsecured Debt	0
Payments on revolving credit facilities	(386)	(478)	(240)
Borrowings on revolving credit facilities	635	578	240
Increase (Decrease) in Client Funds Held	(15)
Payments for Repurchase of Redeemable Noncontrolling Interest	(3)
Tax withholding payments on behalf of employees	0	0	0
Proceeds from employee stock plans	0	0	0
Debt issuance costs	0
Payments for Repurchase of Common Stock	0	0
Other financing activities	(3)	0	(2)
Dividend distribution to consolidated subsidiaries	(1)	(18)	(10)
Equity contribution	0	14	(3)
Borrowings (repayments) of intercompany notes	(681)	(363)	(410)
Net Cash Provided by (Used in) Financing Activities	(424)	(267)
Payments to Noncontrolling Interests			0
Net Cash Provided by (Used in) Financing Activities			(429)
Net cash used in discontinued operations operating activities	(2)	0	0
Effect of Exchange Rate changes on cash and cash equivalents	(6)	(24)	15
Decrease in cash, cash equivalents, and restricted cash	37	26	7
Restricted Cash	7	11	6
Cash, Cash Equivalents, Restricted Cash and Restricted Cash	498	461	435	428
Consolidation, Eliminations [Member]
Net Cash Provided by (Used in) Operating Activities, Continuing Operations	(1)	(18)	(10)
Expenditures for property, plant and equipment	0	0	0
Proceeds from Sale of property, plant, and equipment	0	0	0
Proceeds from Collection of (Payments to Fund) Long-term Loans to Related Parties	(851)	(363)
Additions to capitalized software	0	0	0
Business acquisitions, net	0	0
Proceeds from (payment of) of intercompany notes			(412)
Payments to Acquire Businesses, Gross			0
Investments in equity affiliates	(98)	4	(13)
Other investing activities, net	0	0	0
Net change in funds held for clients - investing	0
Net Cash Provided by (Used in) Investing Activities	(949)	(359)	(425)
Short term borrowings, net	0	0	0
Proceeds from Issuance of Secured Debt	0
Repurchase of Series A Convertible Preferred Stock	0
Proceeds from Issuance of Unsecured Debt	0
Payments on term credit facilities	0	0	0
Repayments of Unsecured Debt	0
Payments on revolving credit facilities	0	0	0
Borrowings on revolving credit facilities	0	0	0
Increase (Decrease) in Client Funds Held	0
Payments for Repurchase of Redeemable Noncontrolling Interest	0
Tax withholding payments on behalf of employees	0	0	0
Proceeds from employee stock plans	0	0	0
Debt issuance costs	0
Payments for Repurchase of Common Stock	0	0
Other financing activities	0	0	0
Dividend distribution to consolidated subsidiaries	1	18	10
Equity contribution	98	(4)	13
Borrowings (repayments) of intercompany notes	851	363	412
Net Cash Provided by (Used in) Financing Activities	950	377
Payments to Noncontrolling Interests			0
Net Cash Provided by (Used in) Financing Activities			435
Net cash used in discontinued operations operating activities	0	0	0
Effect of Exchange Rate changes on cash and cash equivalents	0	0	0
Decrease in cash, cash equivalents, and restricted cash	0	0	0
Restricted Cash	0	0	0
Cash, Cash Equivalents, Restricted Cash and Restricted Cash	$ 0	$ 0	$ 0	$ 0

Quarterly Information (unaudited) Narrative (Details) - USD ($) $ / shares in Units, $ in Millions	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Effect of Fourth Quarter Events [Line Items]
Income (loss) from operations	$ 182	$ 172	$ 157	$ 100	$ 63	$ 125	$ (106)	$ 109	$ 611	$ 191	$ 691
Net income (loss) attributable to NCR	$ 343	$ 11	$ 76	$ 24	$ (60)	$ 72	$ (157)	$ 8	$ 564	$ (88)	$ 232
Net income (loss) per common share
Basic (in dollars per share)	$ 2.69	$ 0.09	$ 0.63	$ 0.20	$ (0.51)	$ 0.61	$ (1.33)	$ 0.07	$ 3.72	$ (1.16)	$ 1.01
Diluted (in dollars per share)	$ 2.43	$ 0.09	$ 0.58	$ 0.20	$ (0.51)	$ 0.56	$ (1.33)	$ 0.06	$ 3.36	$ (1.16)	$ 0.97
Defined benefit plans, actuarial gains (losses) [Member]
Effect of Fourth Quarter Events [Line Items]
Net income (loss) attributable to NCR									$ 66	$ 44
Net income (loss) per common share
Basic (in dollars per share)									$ 0.52	$ 0.37
Diluted (in dollars per share)									$ 0.46	$ 0.37

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

+ References

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+ Details

- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

+ References

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+ Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References + Details

Quarterly Information (unaudited) Statement of Operations (Details) - USD ($)	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Quarterly Financial Information Disclosure [Abstract]
Revenues	$ 1,886,000,000	$ 1,783,000,000	$ 1,710,000,000	$ 1,536,000,000	$ 1,801,000,000	$ 1,550,000,000	$ 1,537,000,000	$ 1,517,000,000	$ 6,915,000,000	$ 6,405,000,000	$ 6,516,000,000
Gross Profit	532,000,000	507,000,000	471,000,000	411,000,000	442,000,000	410,000,000	403,000,000	420,000,000
Income (loss) from operations	182,000,000	172,000,000	157,000,000	100,000,000	63,000,000	125,000,000	(106,000,000)	109,000,000	611,000,000	191,000,000	691,000,000
Income from continuing operations	384,000,000	105,000,000	88,000,000	37,000,000	(33,000,000)	85,000,000	(143,000,000)	55,000,000	614,000,000	(36,000,000)	237,000,000
Income (loss) from discontinued operations, net of tax	(35,000,000)	(15,000,000)	0	0	(14,000,000)	(1,000,000)	(2,000,000)	(35,000,000)	(50,000,000)	(52,000,000)	(5,000,000)
Net income (loss) attributable to NCR	$ 343,000,000	$ 11,000,000	$ 76,000,000	$ 24,000,000	$ (60,000,000)	$ 72,000,000	$ (157,000,000)	$ 8,000,000	$ 564,000,000	$ (88,000,000)	$ 232,000,000
From continuing operations (in dollars per share)	$ 2.96	$ 0.21	$ 0.63	$ 0.20	$ (0.39)	$ 0.62	$ (1.31)	$ 0.36	$ 4.13	$ (0.72)	$ 1.05
From continuing operations (in dollars per share)	2.67	0.21	0.58	0.20	(0.39)	0.57	(1.31)	0.35	3.71	(0.72)	1.01
Net income per common share:
Basic (in dollars per share)	2.69	0.09	0.63	0.20	(0.51)	0.61	(1.33)	0.07	3.72	(1.16)	1.01
Diluted (in dollars per share)	$ 2.43	$ 0.09	$ 0.58	$ 0.20	$ (0.51)	$ 0.56	$ (1.33)	$ 0.06	$ 3.36	$ (1.16)	$ 0.97

Schedule II - Valuation and Qualifying Accounts (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
SEC Schedule, 12-09, Allowance, Credit Loss [Member]
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]
Balance at Beginning of Period	$ 31	$ 37	$ 41
Charged to Costs & Expenses	24	14	10
Charged to Other Accounts	0	0	0
Deductions	11	20	14
Balance at End of Period	44	31	37
Deferred Tax Asset Valuation Allowance [Member]
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]
Balance at Beginning of Period	485	415	445
Charged to Costs & Expenses	23	100	0
Charged to Other Accounts	0	0	0
Deductions	156	30	30
Balance at End of Period	$ 352	$ 485	$ 415

Employee Benefit Plans - Actual and Target Allocations (Details)	Dec. 31, 2019	Dec. 31, 2018
Foreign Plan [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	100.00%	100.00%
Foreign Plan [Member] \| Equity Securities [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	23.00%	20.00%
Foreign Plan [Member] \| Debt Securities [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	56.00%	57.00%
Foreign Plan [Member] \| Real Estate [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	12.00%	14.00%
Foreign Plan [Member] \| Other [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	9.00%	9.00%
U.S. Pension Benefits
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	100.00%	100.00%
U.S. Pension Benefits \| Equity Securities [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	0.00%	0.00%
U.S. Pension Benefits \| Debt Securities [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	99.00%	98.00%
U.S. Pension Benefits \| Real Estate [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	0.00%	1.00%
U.S. Pension Benefits \| Other [Member]
Defined Benefit Plan, Plan Assets, Allocations [Abstract]
Allocation of plan asset, percentage	1.00%	1.00%
Minimum [Member] \| Foreign Plan [Member] \| Equity Securities [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	12.00%
Minimum [Member] \| Foreign Plan [Member] \| Debt Securities [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	54.00%
Minimum [Member] \| Foreign Plan [Member] \| Real Estate [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	6.00%
Minimum [Member] \| Foreign Plan [Member] \| Other [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	4.00%
Minimum [Member] \| U.S. Pension Benefits \| Equity Securities [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	0.00%
Minimum [Member] \| U.S. Pension Benefits \| Debt Securities [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	95.00%
Minimum [Member] \| U.S. Pension Benefits \| Real Estate [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	0.00%
Minimum [Member] \| U.S. Pension Benefits \| Other [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	0.00%
Maximum [Member] \| Foreign Plan [Member] \| Equity Securities [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	27.00%
Maximum [Member] \| Foreign Plan [Member] \| Debt Securities [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	72.00%
Maximum [Member] \| Foreign Plan [Member] \| Real Estate [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	14.00%
Maximum [Member] \| Foreign Plan [Member] \| Other [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	9.00%
Maximum [Member] \| U.S. Pension Benefits \| Equity Securities [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	0.00%
Maximum [Member] \| U.S. Pension Benefits \| Debt Securities [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	100.00%
Maximum [Member] \| U.S. Pension Benefits \| Real Estate [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	2.00%
Maximum [Member] \| U.S. Pension Benefits \| Other [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan, Plan Assets, Target Allocation, Percentage	3.00%