|NCR Aloha POS Technology Proves Invaluable to Blue Orleans Creole Restaurant|
Long-lasting client calls on NCR to boost restaurant operations after challenges faced implementing another system
Blue Orleans’ decision to replace their original NCR Aloha solution with an alternative system unleashed a proverbial avalanche of operational malfunctions at their new downtown location, creating a bad impression for many of their new customers. The local NCR Aloha channel partner, Hospitality Control Solutions, quickly replaced the system with a new NCR Aloha POS solution that was more feature-rich and intuitive than their previous installation, along with new terminals and printers. The new solution dramatically improved operations because it was more complete, far faster, more flexible and user-friendly than the system it replaced. NCR Aloha technology quickly went to work the way it always does, giving management the ability to streamline food preparation and delivery, bring gift cards back online and easily run promotions again with simplified back-office management.
Incorporating the NCR Aloha POS software had Blue Orleans back up and running like a well-oiled machine overnight. Not only did NCR’s technology get the staff back to full productivity, but the software exceeded the restaurant’s expectations by helping them serve their customers faster and easier than ever before.
“We should have never switched providers,” said
“Restaurants need quick, flexible and productive operations, driving them to find the right solution to boost customer satisfaction,” said Don Zimmerman, general manager, Hospitality at NCR. “Our innovative, multi-functional POS platform delivers operational efficiency for restaurants to better manage client demands and meet their business goals. We are thrilled with our renewed partnership with Blue Orleans and look forward to supporting their growing business.”
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