Solution Enables Restaurant Guests to Order from Kiosk
DULUTH, Ga.--(BUSINESS WIRE)--Apr. 3, 2017--
Corporation (NYSE: NCR), a global leader in omni-channel solutions,
today announced an extension to the NCR Aloha Platform that will enable
restaurants to increase speed of service, improve order accuracy and
increase overall customer satisfaction by providing their customers with
a self-ordering kiosk. The Consumer Self-Ordering solution is available
now in North America.
“A self-ordering kiosk is yet another strong example of NCR’s
omni-channel leadership in the restaurant industry,” said Don Zimmerman,
vice president & general manager for hospitality at NCR. “This solution
is further proof that NCR is leading the reinvention of how restaurants
connect with their customers and create better experiences for them,
while controlling costs.”
Restaurants of all types are looking to expand the number of channels in
which their guests can connect, interact and transact with them.
“Restaurant brands are undergoing an evolution and transforming their
operations to become digitally integrated businesses. Omni-channel
software that can help integrate physical and digital channels, while
aggregating, integrating and presenting enterprise data, is critical to
their success,” said Greg Buzek, President, IHL Group.
The NCR Consumer Self-Ordering solution creates a new on-premise
channel. Restaurant guests can take their time to review the entire
menu, look at special offers and place their order – all without
standing in a queue. This can result in a better overall experience for
the guest and, typically, higher check averages for the restaurant.
NCR Consumer Self-Ordering software is now available on iPad devices for
fast casual and quick-service operators throughout the United States and
Canada. The software will be available on built-for-purpose devices and
other operating systems later this year, giving restaurant operators
choice and flexibility in how they deploy their consumer self-ordering
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions,
turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR
enables nearly 700 million transactions daily across retail, financial,
travel, hospitality, telecom and technology, and small business. NCR
solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Ga., with over 30,000 employees and does
business in 180 countries. NCR is a trademark of NCR Corporation in the
United States and other countries.
Web site: www.ncr.com
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Source: NCR Corporation
Tim Henschel, 770-299-5100