Press Release

NCR Reports First-Quarter Results; Data Warehousing delivers strong operating results

April 18, 2002 at 8:52 AM EDT
DAYTON, Ohio, Apr 18, 2002 (BUSINESS WIRE) -- NCR Corporation (NYSE:NCR) today reported that revenue for the quarter ended March 31, 2002, was $1.25 billion, a 9 percent decline from the $1.38 billion reported in the first quarter of 2001. On a local currency basis, revenue decreased 7 percent.

Net income was $4 million, or $0.04 per diluted share, for the first quarter. According to First Call, first-quarter consensus for earnings per diluted share was $0.03. In the year-ago period, NCR reported net income and earnings per diluted share of $117 million and $1.18, respectively, which included special items and reflected amortization of goodwill.

In accordance with the adoption of Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" (SFAS 142), NCR discontinued amortization of goodwill as of January 1, 2002. Excluding goodwill amortization and special items from the prior-year period, first-quarter 2001 net income and earnings per diluted share would have been $27 million or $0.27 compared to net income of $4 million, or $0.04 per diluted share, for the first quarter of 2002.

    Results for the first quarter of 2002 included:
    --  NCR met expectations for revenue and operating income.
    --  Data Warehousing continued to demonstrate its compelling value
        proposition by generating 3-percent growth, including
        maintenance revenues, despite a strong prior-year comparison
        and the adverse economic environment.
    --  More importantly, the Teradata Data Warehousing business
        achieved its second consecutive quarter of meaningful profit,
        generating $23 million of operating income.
    --  Financial Self Service operating income declined largely due
        to lower services revenue, less benefit from pension and lower
        margins due to mix and the effects of currency.
    --  As expected, Retail Store Automation experienced a very
        challenging quarter as retailers continued to limit capital
        spending. This business experienced a substantial decline in
        revenue, which had a significant impact on profitability.
    --  NCR delivered positive free cash flow, a significant
        year-over-year improvement.
"I am very pleased that Data Warehousing continues to take market share and delivered strong results for the first quarter," said NCR Chairman and Chief Executive Officer Lars Nyberg. "This performance reflects very effective execution throughout Teradata's Data Warehousing business and demonstrates the improvement we have made in its already attractive financial model. We expect Data Warehousing to be profitable each quarter this year."

"Our view of the capital spending environment remains cautious, but we are seeing some improvement in our sales funnel. We expect to drive substantially higher Retail Store Automation revenue in the coming quarters, particularly in new products, which will result in improving profitability. In Financial Self Service, operating margins will return to mid-teen levels as we grow services revenue and benefit from the sale of higher-margin full-function ATMs. However, the full potential for improved performance in these areas remains subject to the timing of a recovery in capital spending, which remains unpredictable," Mr. Nyberg continued.

    Revenue
By solution, Data Warehousing and Financial Self Service saw flat revenue in the quarter, as compared to the first quarter of 2001. Retail Store Automation, Customer Services Maintenance, Systemedia, and Payment and Imaging revenues declined 29 percent, 6 percent, 1 percent and 5 percent, respectively, versus the first quarter of 2001.

    Gross Margin
Total gross margin for NCR products and services was 28.1 percent, down 1.7 percentage points from the first quarter of 2001. Product gross margins decreased 1.3 points to 34.6 percent of revenue, while service gross margins declined 1.9 points to 21.7 percent of revenue.

    Expenses
Total expenses in the first quarter were $341 million. Reported expenses for the first quarter of 2001 were $429 million. Excluding special items and goodwill amortization, expenses in the first quarter of 2001 were $373 million. Research and development expenses were $56 million, or 4.5 percent of revenue, versus $76 million, or 5.5 percent of revenue, in the year-ago period. This reduction reflected actions taken throughout 2001, including the elimination of duplicative development efforts resulting from an earlier acquisition.

    Operating and Net Income
Operating income for the quarter was $9 million. In the first quarter of 2001, the reported operating loss was $19 million, which included special items and goodwill amortization. Excluding these items, operating income for the first quarter of 2001 was $38 million.

Other expense in the quarter was $3 million. Excluding special items and goodwill amortization in the first quarter of 2001, other expense was $4 million.

First-quarter net income was $4 million, or $0.04 per diluted share. In the year-ago period, excluding special items and goodwill amortization, net income and earnings per diluted share were $27 million and $0.27, respectively. The effective tax rate for the quarter was 30 percent. The weighted average number of shares outstanding on a fully diluted basis increased to 100.6 million in the first quarter from 99.3 million a year ago.

Special items that were included in the results for the first quarter of 2001 included: a $138 million benefit resulting from the successful conclusion of a tax audit relating to 1993-94 international operations; a $40 million provision for loans and receivables related to Credit Card Center, a bankrupt customer; a net-of-tax $4 million charge for the cumulative effect of the implementation of Statement of Financial Accounting Standards No. 133, "Accounting for Derivative Instruments and Hedging Activities;" and $2 million of acquisition-related integration charges. Goodwill amortization expense included in the first quarter of 2001 totaled $18 million.

    Balance Sheet
NCR ended the first quarter with $379 million in cash and short-term investments, up from $336 million on December 31, 2001. As of March 31, 2002, NCR had short-term and long-term debt of $114 million, down from $148 million at the end of 2001.

As required by the adoption of SFAS 142, NCR is employing the transitional goodwill impairment test to assess potential impairment loss of its goodwill assets. The company has not finalized its analysis, but expects to record a non-cash impairment loss of between $300 and $350 million as a cumulative effect of accounting change in the second quarter of 2002.

    Outlook
Due to the unpredictable capital spending environment, NCR now expects revenues to be down 0-5 percent for the year versus 2001. Due to our continued focus on cost and expense reduction as well as market share gains in Data Warehousing, we believe our prior operating income guidance of $350 million remains achievable, especially if capital spending improves in the second half of the year. However, given the unpredictability of that environment, we recognize we have down-side risk to $300 million if capital spending does not improve in the second half of the year. This would result in an earnings per diluted share range of roughly $2.00-$2.30.

In the second quarter, we are working a very active pipeline to secure the orders that will fuel our revenue growth in the second half of the year. Second-quarter 2002 revenue for NCR is expected to decline 10 percent. Data Warehouse revenue for the second quarter is expected to be down 0-10 percent, while Retail Store Automation revenue is expected to be down 20-25 percent. Financial Self Service, Customer Services and Systemedia revenues are expected to be roughly flat, with Payment and Imaging and Other revenues declining 30 percent each. Second-quarter operating income is expected to be $50-$65 million with earnings per share in the $0.30-$0.40 range, excluding the impact of goodwill impairment.

    About NCR Corporation
NCR Corporation (NYSE:NCR) is a leader in providing Relationship Technology(TM) solutions to customers worldwide in the retail, financial, communications, manufacturing, travel and transportation, and insurance markets. NCR's Relationship Technology solutions include privacy-enabled Teradata(R) warehouses and customer relationship management (CRM) applications, store automation and automated teller machines (ATMs). The company's business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and leading edge hardware technology. NCR employs 30,300 in more than 100 countries, and is a component stock of the Standard & Poor's 500 Index. More information about NCR and its solutions may be found at http://www.ncr.com.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

    Other Information
NCR Chairman and Chief Executive Officer Lars Nyberg and Senior Vice President and Chief Financial Officer Earl Shanks will discuss the company's financial performance during a conference call today at 10:30 A.M. (ET). Live access to the conference call, as well as a replay, is available from NCR's web site at http://investor.ncr.com.

Prior-period operating segment results reflecting the SFAS 142 accounting change is available on NCR's web site http://www.ncr.com.

    Note to Investors
This news release contains forward-looking statements, including statements as to anticipated or expected results, beliefs, opinions and future financial performance, within the meaning of Section 21E of the Securities and Exchange Act of 1934. Forward-looking statements include projections of revenue, profit growth and other financial items, future economic performance and statements concerning analysts' earnings estimates, among other things. These forward-looking statements are based on current expectations and assumptions and involve risks and uncertainties that could cause NCR's actual results to differ materially.

In addition to the factors discussed in this release, other risks and uncertainties include: the duration and intensity of the economic recession and its impact on the markets in general or on our ability to meet our commitments to customers, the ability of our suppliers to meet their commitments to us or the timing of purchases (including upgrades to existing data warehousing solutions and retail point-of-service solutions) by our current and potential customers; other general economic and business conditions; the timely development, production or acquisition, and market acceptance of new and existing products and services (such as self-checkout and electronic shelf-labeling technologies, ATM outsourcing, and enterprise data warehousing), including our ability to accelerate market acceptance of new products and services; shifts in market demands, such as a possible shift toward industry-standard "open" platforms for data warehousing solutions; continued competitive factors and pricing pressures and their impact on our ability to improve gross margins and profitability, especially in our more mature offerings, such as Retail Store Automation and Financial Self Service solutions; short product cycles, rapidly changing technologies, and maintaining competitive leadership position with respect to our solution offerings, particularly data warehousing technologies; tax rates; ability to execute our business plan; turnover of workforce and the ability to attract and retain skilled employees, especially in light of recent cost control measures taken by us; availability and successful exploitation of new acquisition and alliance opportunities; continued efforts to establish and maintain best-in-class internal information technology and control systems; and other factors detailed from time to time in the company's Securities and Exchange Commission reports and the company's annual reports to stockholders. The company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

                            NCR CORPORATION
            CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                              (Unaudited)
                (in millions, except per share amounts)
                                        For the Periods Ended March 31
                                        ------------------------------
                                                 Three Months
                                                 ------------
                                               2002        2001
                                             --------    --------
Revenue
Products                                     $   612     $   690
Services                                         635         686
                                             --------    --------
Total revenue                                  1,247       1,376
Cost of products                                 400         442
Cost of services                                 497         524
                                             --------    --------
Total gross margin                               350         410
  % of revenue                                 28.1%       29.8%
Selling, general and administrative expenses     285         353
Research and development expenses                 56          76
                                             --------    --------
Income (loss) from operations                      9         (19)
  % of revenue                                  0.7%       (1.4%)
Interest and other expense, net                   (3)         (7)
                                             --------    --------
Income (loss) before income taxes and
 cumulative effect of accounting change            6         (26)
  % of revenue                                  0.5%       (1.9%)
Income tax expense (benefit)                       2        (147)
                                             --------    --------
Income before cumulative effect
 of accounting change                              4         121
Cumulative effect of accounting
 change, net of tax                                -          (4)
                                             --------    --------
Net income                                   $     4     $   117
  % of revenue                                  0.3%        8.5%
                                             ========    ========
Net income per common share
  Basic before cumulative effect
   of accounting change                      $  0.04     $  1.26
  Cumulative effect of accounting change           -       (0.04)
                                             --------    --------
  Basic                                      $  0.04     $  1.22
                                             ========    ========
  Diluted before cumulative effect
   of accounting change                      $  0.04     $  1.22
  Cumulative effect of accounting change           -       (0.04)
                                             --------    --------
  Diluted                                    $  0.04     $  1.18
                                             ========    ========
Weighted average common shares outstanding
  Basic                                         97.9        95.7
  Diluted                                      100.6        99.3
2001 - Reported results include the effect of goodwill amortization
($18 million); excluding the effect of goodwill amortization,
operating loss, net income and earnings per diluted share would have
been $(3) million, $133 million and $1.34, respectively.
Special items represent the provision for loans and receivables with
Credit Card Center ($40 million), integration charges related to
acquisitions ($2 million), the tax benefit from the resolution of
international income tax issues ($138 million), and the after-tax,
cumulative effect of adopting SFAS 133 ($4 million).
                            NCR CORPORATION
      IMPACT OF SIGNIFICANT SPECIAL ITEMS & GOODWILL AMORTIZATION
                              (Unaudited)
                (in millions, except per share amounts)
                                        For the Periods Ended March 31
                                        ------------------------------
                                                 Three Months
                                                 ------------
                                               2002        2001
                                             --------    --------
Revenue                                      $ 1,247     $ 1,376
Gross margin - base business                     350         411
  % of Revenue                                 28.1%       29.9%
Special items                                      -          (1)
                                             --------    --------
Reported gross margin                            350         410
  % of Revenue                                 28.1%       29.8%
Expenses - base business                         341         373
  % of Revenue                                 27.3%       27.1%
Goodwill amortization                              -          16
Special items                                      -          40
                                             --------    --------
Reported expenses                                341         429
  % of Revenue                                 27.3%       31.2%
Income from operations - base business             9          38
Goodwill amortization                              -         (16)
Special items                                      -         (41)
                                             --------    --------
Reported income (loss) from operations             9         (19)
Other (expense), net - base business              (3)         (4)
Goodwill amortization                              -          (2)
Special items                                      -          (1)
                                             --------    --------
Reported other (expense)                          (3)         (7)
Income before income taxes - base business         6          34
Special items and goodwill amortization            -         (60)
                                             --------    --------
Reported income (loss) before income taxes
 and cumulative effect of accounting change        6         (26)
Income taxes - base business                       2           7
Income taxes - special items
 and goodwill amortization                         -        (154)
                                             --------    --------
Reported income tax expense (benefit)              2        (147)
Cumulative effect of accounting
 change, net of tax                                -          (4)
Net income - base business                         4          27
Special items and goodwill amortization            -          90
                                             --------    ----31
                                                   2002        2001
                                                 --------  -----------
Assets
Current assets
 Cash, cash equivalents and
  short-term investments                         $   379     $   336
 Accounts receivable, net                          1,081       1,126
 Inventories                                         282         280
 Other current assets                                205         221
                                                 --------    --------
Total current assets                               1,947       1,963
Property, plant and equipment, net                   827         853
Other assets                                       2,053       2,039
                                                 --------    --------
Total assets                                     $ 4,827     $ 4,855
                                                 ========    ========
Liabilities and Stockholders' Equity
Current liabilities
 Short-term borrowings                           $   106     $   138
 Accounts payable                                    334         362
 Other current liabilities                         1,065       1,018
                                                 --------    --------
Total current liabilities                          1,505       1,518
Long-term debt                                         8          10
Other long-term liabilities                        1,276       1,300
                                                 --------    --------
Total liabilities                                  2,789       2,828
Total stockholders' equity                         2,038       2,027
                                                 --------    --------
Total liabilities and stockholders' equity       $ 4,827     $ 4,855
                                                 ========    ========
                            NCR CORPORATION
            CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                              (Unaudited)
                             (in millions)
                                        For the Periods Ended March 31
                                        ------------------------------
                                                 Three Months
                                                 ------------
                                               2002        2001
                                             --------    --------
Operating Activities
Net income                                   $     4     $   117
Adjustments to reconcile net income to
 cash provided by operating activities
   Depreciation and amortization                  80         105
   Deferred income taxes                          (5)          7
   Income tax adjustment                           -        (138)
   Other loss on assets, net                       1           1
   Changes in assets and liabilities
      Receivables                                 34         248
      Inventories                                 (1)        (40)
      Current payables                           (45)       (184)
      Customer deposits and
       deferred service revenue                   88          88
      Disbursements for employee
       severance and pension                     (33)        (59)
      Other assets and liabilities               (42)       (108)
                                             --------    --------
Net cash provided by operating activities         81          37
Investing Activities
Short-term investments, net                        -         (10)
Net expenditures and proceeds
 for service parts                               (23)        (25)
Expenditures for property,
 plant and equipment                             (20)        (53)
Proceeds from sales of property,
 plant and equipment                               1           2
Business acquisitions, investments
 and divestitures                                  -          (3)
Other investing activities                         4          (7)
                                             --------    --------
Net cash (used in) investing activities          (38)        (96)
Financing Activities
Purchase of Company common stock                   -         (34)
Short-term borrowings, net                       (32)         27
Long-term debt, net                               (2)         (1)
Other financing activities                        34          34
                                             --------    --------
Net cash provided by financing activities          0          26
Effect of exchange rate changes
 on cash and cash equivalents                      -          (9)
                                             --------    --------
Increase (decrease) in cash
 and cash equivalents                             43         (42)
Cash and cash equivalents at
 beginning of period                             335         347
                                             --------    --------
Cash and cash equivalents at end of period   $   378     $   305
                                             ========    ========
CONTACT:          NCR Corporation
                  For media information:
                  John Hourigan, 937/445-2078 (office)
                  john.hourigan@ncr.com
                  or
                  For investor information:
                  Gregg Swearingen, 937/445-4700 (office)
                  gregg.swearingen@ncr.com

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