Press Release

NCR Reports Fourth-Quarter Results

January 22, 2002 at 8:50 AM EST
DAYTON, Ohio, Jan 22, 2002 /PRNewswire via COMTEX/ --

Data warehouse profitability driven by lower expense structure and higher-than-expected revenues

NCR Corporation (NYSE: NCR) today reported that revenue for the fourth quarter ended December 31, 2001, decreased to $1.60 billion, an 11 percent decline from the $1.79 billion reported in the year-ago period. On a local currency basis, revenue decreased 10 percent.

Net income was $71 million, or $0.72 per diluted share, for the fourth quarter compared to $90 million, or $0.90 per diluted share, in the year-ago period. Excluding special items, fourth-quarter net income was $72 million, or $0.73 per diluted share, compared to $105 million, or $1.05 per diluted share in the fourth quarter of 2000.

    Highlights for the quarter include:

    * Teradata data warehousing showed strength in a difficult economy, with
      revenue increasing 32 percent over the 2001 third quarter, while down 8
      percent from the fourth quarter of 2000, which was Teradata's best-ever
      quarter.  The number of new customer wins continued at a pace consistent
      with last year's fourth quarter.
    * Top-line performance and expense rationalization enabled Teradata to
      achieve its first material quarterly operating profit and positions
      Teradata for continued profitability in 2002.
    * Despite a revenue decline, Financial Self Service maintained operating
      margins at 17 percent due to lower product costs and a reduced expense
      structure.
    * Retail Store Automation lowered expenses by more than $10 million in the
      fourth quarter, and approximately $40 million for the year, positioning
      the business for improved profitability as capital spending returns.
Commenting on the quarterly results, NCR Chairman and Chief Executive Officer Lars Nyberg said, "NCR performed well in a difficult environment driven by product cost reductions and effective expense management. Particularly encouraging is Teradata's success in reducing its breakeven point, resulting in fourth-quarter profitability, while continuing to gain market share quarter over quarter."

"More importantly, our success in lowering the expense structure within each of our core solutions better positions NCR for enhanced profitability when the economic environment improves," Nyberg said.

Revenue

By solution, Data Warehousing revenue exceeded expectations, decreasing only 8 percent for the quarter compared to the prior-year period. Revenues for Retail Store Automation, Financial Self Service and Customer Services Maintenance declined in the quarter by 23 percent, 5 percent and 4 percent, respectively. Systemedia revenue increased 1 percent, while Payment and Imaging revenue decreased 4 percent in the quarter.

For the full year, NCR's revenue declined 1 percent, primarily due to exited businesses, the impact of the slower economy and currency translation. In constant currency, 2001 revenue increased 2 percent versus the prior year. For the full year, Data Warehousing revenues were flat compared to 2000, while Financial Self Service and Customer Services Maintenance revenues increased 5 percent and 4 percent, respectively. Currency translation negatively affected revenue growth by 3 percentage points for the Financial Self Service business. Retail Store Automation revenues declined 7 percent, while Systemedia revenue was flat compared to last year, and Payment and Imaging revenue increased 1 percent.

Gross Margin

Total gross margin for NCR products and services was flat quarter over quarter at 32.1 percent, with higher product gross margins offsetting lower customer service gross margins. Product gross margins increased 1.6 points to 38.5 percent of revenue, while services gross margins decreased 1.3 points to 24.8 percent of revenue. Excluding special items, total gross margin for the fourth quarter decreased 1.0 point to 32.1 percent.

Expenses

Total expenses in the fourth quarter were $402 million compared to $463 million in last year's fourth quarter due to the company's actions to improve profitability. Goodwill amortization included in selling, general and administrative expense in the quarter was $18 million compared with $14 million in the year-ago period. Research and development expenses were $72 million, or 4.5 percent of revenue, versus $87 million, or 4.9 percent of revenue, in the prior year.

For 2001, total expenses declined by $54 million to $1.61 billion compared to last year. Goodwill amortization included in selling, general and administrative expense for the year was $67 million compared with $33 million last year. Research and development expenses were $293 million, or 5.0 percent of revenue, versus $333 million, or 5.6 percent of revenue, in 2000.

Operating and Net Income

Operating income for the quarter was $111 million compared with $113 million a year ago. Excluding special items, operating income for the quarter was $113 million compared to $131 million for the fourth quarter of 2000. Other expense in the quarter was $4 million compared to $18 million of other income in the year-ago quarter. (Included in Other expense for the quarter was $20 million related to a gain on the sale of a non-strategic business and the gain on an investment. Offsetting these gains were investment basis write-downs, net interest expense, real estate losses and miscellaneous other items.)

For the full year, operating income was $186 million versus $205 million for 2000. Excluding special items, full-year operating income was $234 million compared to $270 million for the full year 2000. Other expense in 2001 was $62 million contrasted to other income of $70 million in 2000.

Fourth-quarter net income was $71 million compared with $90 million reported a year ago. Reported earnings per diluted share were $0.72 compared to $0.90 in the prior year. Excluding special items, fourth-quarter net income was $72 million, or $0.73 per diluted share, compared to net income and earnings per diluted share of $105 million and $1.05 in the fourth quarter of last year. The effective tax rate for the quarter was 33 percent. The weighted average number of shares outstanding on a fully diluted basis decreased to 99.1 million in the fourth quarter from 99.8 million a year ago.

For the year, reported net income was $217 million, or $2.18 per diluted share, compared to $178 million, or $1.82 per diluted share, in 2000. Excluding special items, net income was $142 million, or $1.43 per diluted share, compared to 2000 net income and diluted earnings per share of $229 million and $2.34, respectively.

The fourth quarter of 2001 included the impact of $2 million of integration charges related to an acquisition. Special items in the fourth quarter of 2000 included $16 million of charges related to the company's 1999 restructuring plan and $2 million of acquisition integration charges.

Special items in 2001 included a $40 million charge to write down loans and receivables from Credit Card Center, $9 million of acquisition-related integration expenses, a $138 million release of prior-year tax-exposure reserves, the $4 million after-tax cumulative effect of adopting SFAS 133 and a $40 million charge to increase reserves for environmental matters. For 2000, special items included a $38 million charge related to the company's 1999 restructuring plan, $25 million of in-process research and development charges, and $2 million of acquisition integration charges.

Excluding goodwill amortization expense and special items, earnings per diluted share would have been $0.89 and $2.09 for the quarter and year, respectively. In 2000, earnings per diluted share excluding goodwill amortization expense and special items would have been $1.19 for the fourth quarter and $2.67 for the full year.

Balance Sheet

NCR ended the fourth quarter with $336 million in cash and short-term investments, up from $284 million on September 30, 2001. As of December 31, 2001, NCR had debt of $148 million. During the quarter, NCR repurchased 150,000 shares for approximately $5 million. For the year, NCR repurchased 1.2 million shares for approximately $46 million.

Outlook

NCR's 2002 outlook assumes improvement in economic conditions in the second half of 2002. As a result, the company expects relatively flat revenues for the year versus 2001. Data Warehousing revenues are expected to increase 10 percent, while revenues for Financial Self Service are expected to increase 0-5 percent. Retail Store Automation is anticipated to be down 0-5 percent. Customer Services maintenance and Systemedia are expected to be relatively flat. Payment and Imaging revenue will decline 20 percent due to the sale of its item-processing outsourcing business in the fourth quarter of 2001. Other revenue is expected to decrease 15 percent, driven by declining revenues from exited businesses. Operating income is expected to be approximately $350 million with earnings per diluted share in the range of $2.25 - $2.30.

First-quarter 2002 revenue for NCR is expected to decline 8-10 percent against a relatively strong comparison. Data Warehousing revenue for the first quarter is expected to be down 0-5 percent against a difficult prior- year comparison, while Retail Store Automation revenue is expected to be down 25 percent. Financial Self Service and Customer Services revenues will each be down 0-5 percent. Systemedia revenues are expected to be flat, with Payment and Imaging and Other revenues declining 25 percent each. The company expects earnings per share in the $0.00 - $0.05 range for the first quarter.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in providing Relationship Technology(TM) solutions to customers worldwide in the retail, financial, communications, manufacturing, travel and transportation, and insurance markets. NCR's Relationship Technology solutions include privacy-enabled Teradata(R) warehouses and customer relationship management (CRM) applications, store automation and automated teller machines (ATMs). The company's business solutions are built on the foundation of its long- established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and leading edge hardware technology. NCR employs 31,400 in more than 100 countries, and is a component stock of the Standard & Poor's 500 Index. More information about NCR and its solutions may be found at www.ncr.com .

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

Other Information

Detailed financial information regarding NCR's fourth-quarter and 2001 results is available on NCR's Web site http://www.ncr.com. NCR's Chairman and Chief Executive Officer Lars Nyberg, and Senior Vice President and Chief Financial Officer Earl Shanks, will discuss the company's financial performance during a conference call today at 10:30 A.M. (ET). Live access and a replay of the conference call is available from NCR's Web site at http://investor.ncr.com /.

Note to Investors

This news release contains forward-looking statements, including statements as to anticipated or expected results, beliefs, opinions and future financial performance, within the meaning of Section 21E of the Securities and Exchange Act of 1934. Forward-looking statements include projections of revenue, profit growth and other financial items, future economic performance and statements concerning analysts' earnings estimates, among other things. These forward-looking statements are based on current expectations and assumptions and involve risks and uncertainties that could cause NCR's actual results to differ materially.

In addition to the factors discussed in this release, other risks and uncertainties include: the impact of recent terrorist activity on the economy or the markets in general or on the ability of NCR to meet its commitments to customers, the ability of NCR's suppliers to meet their commitments to NCR, or the timing of purchases by NCR's customers; the timely development, production or acquisition, and market acceptance of new and existing products and services; shifts in market demands; continued competitive factors and pricing pressures; short product cycles and rapidly changing technologies; turnover of workforce and the ability to attract and retain skilled employees; tax rates; ability to execute the company's business plan; general economic and business conditions; and other factors detailed from time to time in the company's Securities and Exchange Commission reports and the company's annual reports to stockholders. The company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

                                NCR CORPORATION
                CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                    (in millions, except per share amounts)

                                          For the Periods Ended December 31
                                             Three Months    Twelve Months
                                            2001     2000    2001     2000
    Revenue

    Products                                $850   $1,000   $3,048   $3,178
    Services                                 750      792    2,869    2,781

    Total Revenue                          1,600    1,792    5,917    5,959

    Cost of Products                         523      631    1,947    2,000
    Cost of Services                         564      585    2,176    2,092

    Total Gross Margin                       513      576    1,794    1,867
      % of Revenue                          32.1%    32.1%    30.3%    31.3%

    Selling, General and Administrative
     Expenses                                330      376    1,315    1,329
    Research and Development Expenses         72       87      293      333

    Income from Operations                   111      113      186      205
      % of Revenue                           6.9%     6.3%     3.1%     3.4%

    Interest and Other (Expense) Income,
     Net                                      (4)      18      (62)      70

    Income before Income Taxes and
     Cumulative Effect of Accounting
     Change                                  107      131      124      275
      % of Revenue                           6.7%     7.3%     2.1%     4.6%

    Income Tax Expense (Benefit)              36       41      (97)      97

    Income before Cumulative Effect of
     Accounting Change                        71       90      221      178
    Cumulative Effect of Accounting
     Change, Net of Tax (SFAS 133)             -        -       (4)       -

    Net Income                               $71      $90     $217     $178
      % of Revenue                           4.4%     5.0%     3.7%     3.0%

    Net Income per Common Share
      Basic before Cumulative Effect of
       Accounting Change                   $0.73    $0.93    $2.29    $1.87
      Cumulative Effect of Accounting
       Change (SFAS 133)                       -        -    (0.04)       -
      Basic                                $0.73    $0.93    $2.25    $1.87

      Diluted before Cumulative Effect of
       Accounting Change                   $0.72    $0.90    $2.22    $1.82
      Cumulative Effect of Accounting
       Change (SFAS 133)                       -        -    (0.04)       -
      Diluted                              $0.72    $0.90    $2.18    $1.82

    Weighted Average Common Shares
     Outstanding
      Basic                                 97.0     95.9     96.7     95.1
      Diluted                               99.1     99.8     99.6     98.0

    2001 - YTD significant special items represent charges related to the
           write-down of loans and receivables with Credit Card Center ($40
           million), integration charges related to acquisitions ($9 million;
           $2 million in Q4), the release of prior-year tax-exposure reserves
           ($138 million), the after-tax, cumulative effect of adopting SFAS
           133 ($4 million) and a charge for long-term liabilities associated
           with environmental matters ($40 million).
    2000 - YTD significant special items represent restructuring and other
           related charges ($38 million; $16 million in Q4) in connection with
           the 1999 restructuring plan, in-process research and development
           charges related to acquisitions ($25 million) and integration
           charges related to acquisitions ($2 million; $2 million in Q4).


                                 NCR CORPORATION
                       IMPACT OF SIGNIFICANT SPECIAL ITEMS
                     (in millions, except per share amounts)

                                           For the Periods Ended December 31
                                             Three Months     Twelve Months
                                            2001     2000     2001     2000

    Revenue                                $1,600   $1,792   $5,917   $5,959

    Gross Margin - base business              514      593    1,800    1,905
      % of Revenue                           32.1%    33.1%    30.4%    32.0%
    Special items                              (1)     (17)      (6)     (38)

    Reported Gross Margin                     513      576    1,794    1,867
      % of Revenue                           32.1%    32.1%    30.3%    31.3%

    Expenses - base business                  401      462    1,566    1,635
      % of Revenue                           25.1%    25.8%    26.5%    27.4%
    Special items                               1        1       42       27

    Reported Expenses                         402      463    1,608    1,662
      % of Revenue                           25.1%    25.8%    27.2%    27.9%

    Income from Operations - base
     business                                 113      131      234      270
    Special items                              (2)     (18)     (48)     (65)

    Reported Income from Operations           111      113      186      205

    Other (Expense) Income, Net - base
     business                                  (4)      18      (21)      70
    Special items                               -        -      (41)       -

    Reported Other (Expense) Income            (4)      18      (62)      70

    Income before Income Taxes - base
     business                                 109      149      213      340
    Special items                              (2)     (18)     (89)     (65)

    Reported Income before Income Taxes
     and Cumulative Effect of Accounting
     Change                                   107      131      124      275

    Income Taxes - base business               37       44       71      111
    Income Taxes related to special items      (1)      (3)    (168)     (14)

    Reported Income Tax Expense (Benefit)      36       41      (97)      97

    Cumulative Effect of Accounting
     Change, Net of Tax (SFAS 133)              -        -       (4)       -

    Net Income - base business                 72      105      142      229
    Special items                              (1)     (15)      75      (51)

    Reported Net Income                       $71      $90     $217     $178

    Earnings per Diluted Share - base
     business                               $0.73    $1.05    $1.43    $2.34
    Earnings per Diluted Share - special
     items                                  (0.01)   (0.15)    0.75    (0.52)
    Reported Earnings per Diluted Share     $0.72    $0.90    $2.18    $1.82

    2001 - YTD significant special items represent charges related to the
           write-down of loans and receivables with Credit Card Center ($40
           million), integration charges related to acquisitions ($9 million;
           $2 million in Q4), the release of prior-year tax-exposure reserves
           ($138 million), the after-tax, cumulative effect of adopting
           SFAS 133 ($4 million) and a charge for long-term liabilities
           associated with environmental matters ($40 million).
    2000 - YTD significant special items represent restructuring and other
           related charges ($38 million; $16 million in Q4) in connection with
           the 1999 restructuring plan, in-process research and development
           charges related to acquisitions ($25 million) and integration
           charges related to acquisitions ($2 million; $2 million in Q4).


                                 NCR CORPORATION
            CONSOLIDATED REVENUE SUMMARY and OPERATING INCOME SUMMARY
                                  (in millions)

                                        For the Periods Ended December 31
                                       Three Months         Twelve Months
                                                    %                     %
                                    2001    2000  Change  2001    2000  Change

    Revenue By Solution Offering

    Data Warehousing
    Solution                         $266    $288   (8%)   $957    $961    -
    Customer Services Maintenance      51      43   19%     192     173   11%
    Total Data Warehousing            317     331   (4%)  1,149   1,134    1%

    Financial Self Service
    Solution                          349     369   (5%)  1,136   1,077    5%
    Customer Services Maintenance     119     107   11%     479     434   10%
    Total Financial Self Service      468     476   (2%)  1,615   1,511    7%

    Retail Store Automation
    Solution                          227     296  (23%)    834     894   (7%)
    Customer Services Maintenance     111     119   (7%)    438     465   (6%)
    Total Retail Store Automation     338     415  (19%)  1,272   1,359   (6%)

    Systemedia                        138     137    1%     503     502    -

    Payment and Imaging
    Solution                           52      54   (4%)    186     185    1%
    Customer Services Maintenance      26      30  (13%)    115     119   (3%)
    Total Payment and Imaging          78      84   (7%)    301     304   (1%)

    Other
    Solution                          114     176  (35%)    483     589  (18%)
    Customer Services Maintenance     147     173  (15%)    594     560    6%
    Total Other                       261     349  (25%)  1,077   1,149   (6%)

    Total Revenue                  $1,600  $1,792  (11%) $5,917  $5,959   (1%)

    Memo:  Total Customer Services
     Maintenance Revenue             $454    $472   (4%) $1,818  $1,751    4%

    Operating Income (Loss) by
     Solution Offering

    Data Warehousing                  $18     $(7)         $(32)   $(34)
    Financial Self Service             80      81           249     201
    Retail Store Automation            10      17             4     (17)
    Systemedia                          1       4             9      15
    Payment and Imaging                15      12            44      42
    Other                             (11)     24           (40)     63

    Operating Income Excluding
     Special Items                    113     131           234     270

    Special items                      (2)    (18)          (48)    (65)

    Total Operating Income           $111    $113          $186    $205

    Goodwill Amortization
     Reflected in
     Operating Income                 $18     $14           $67     $33

    2001 - YTD significant special items in operating income represent charges
           related to the write-down of loans and receivables with Credit Card
           Center ($39 million) and integration charges related to
           acquisitions ($9 million; $2 million in Q4).
    2000 - YTD significant special items in operating income represent
           restructuring and other related charges ($38 million; $16 million
           in Q4) in connection with the 1999 restructuring plan, in-process
           research and development charges related to acquisitions ($25
           million) and integration charges related to acquisitions ($2
           million; $2 million in Q4).


                                 NCR CORPORATION
                      CONDENSED CONSOLIDATED BALANCE SHEETS
                                  (in millions)

                                                  December 31      December 31
                                                      2001              2000

    Assets

    Current assets
      Cash and short-term investments                 $336              $357
      Accounts receivable, net                       1,126             1,338
      Inventories                                      280               288
      Other current assets                             221               251

    Total Current Assets                             1,963             2,234

    Property, plant and equipment, net                 853               960
    Other assets                                     2,039             1,912

    Total Assets                                    $4,855            $5,106

    Liabilities and Stockholders' Equity

    Current liabilities
      Short-term borrowings                         $138               $96
      Accounts payable                               362               521
      Other current liabilities                    1,018             1,219

    Total Current Liabilities                        1,518             1,836

    Long-term debt                                      10                11
    Other long-term liabilities                      1,300             1,501

    Total Liabilities                                2,828             3,348

    Total Stockholders' Equity                       2,027             1,758

    Total Liabilities and Stockholders'
     Equity                                         $4,855            $5,106


                                 NCR CORPORATION
                 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                  (in millions)

                                            For the Periods Ended December 31
                                              Three Months     Twelve Months
                                              2001     2000     2001     2000
    Operating Activities
    Net Income                                 $71      $90     $217     $178

    Adjustments to reconcile net income to
     cash provided by Operating Activities
       Depreciation and amortization           106       89      423      361
       Deferred income taxes                    14        9     (127)      32
       Other (gain) loss, net                  (15)       4      (23)      (8)
       Changes in assets and liabilities
          Receivables                          (79)    (141)     212      (80)
          Inventories                           31       39        8       28
          Current payables                      15       99     (146)      80
          Customer deposits and deferred
           service revenue                     (21)     (35)     (25)     (42)
          Timing of disbursements for
           employee severance and pension      (51)     (31)    (263)    (248)
          Other assets and liabilities         (24)     (16)    (130)    (130)

    Net Cash Provided by Operating
     Activities                                 47      107      146      171

    Investing Activities
    Short-term investments, net                 18      130        9      182
    Net expenditures and proceeds for
     service parts                             (15)     (32)    (117)    (108)
    Expenditures for property, plant and
     equipment                                 (28)     (53)    (141)    (216)
    Proceeds from sales of property, plant
     and equipment                              14        1       40      173
    Business acquisitions, investments and
     divestitures                               41     (248)      38     (319)
    Other investing activities                 (17)      (6)     (62)     (79)

    Net Cash Provided by (Used in)
     Investing Activities                       13     (208)    (233)    (367)

    Financing Activities
    Purchase of Company common stock           (10)     (73)     (60)    (110)
    Short-term borrowings, net                   3        7       42       15
    Long-term debt, net                         (1)     (26)      (1)     (29)
    Other financing activities                  22       62      106      117

    Net Cash Provided by (Used in)
     Financing Activities                       14      (30)      87       (7)

    Effect of exchange rate changes on
     cash and cash equivalents                  (4)      (4)     (12)     (21)

    Increase (Decrease) in Cash and Cash
     Equivalents                                70     (135)     (12)    (224)
    Cash and Cash Equivalents at Beginning
     of Period                                 265      482      347      571

    Cash and Cash Equivalents at End of
     Period                                   $335     $347     $335     $347

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SOURCE NCR Corporation

CONTACT:          Media, John Hourigan, +1-937-445-2078, or
                  john.hourigan@ncr.com, or Investors, Gregg Swearingen, +1-937-445-4700, or
                  gregg.swearingen@ncr.com

URL:              http://www.ncr.com
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