As Tucson FCU tracked the volume of drive-thru transactions at their
branches – especially when temperatures in Arizona’s warm climate peak –
it became clear that they needed a solution that could add efficiency
and cut down lobby wait times without sacrificing member engagement.
That is when they selected NCR’s technology through channel partner
“We are committed to ensuring our members can take advantage of the
latest in banking technology that makes their lives easier,” said
Tucson FCU joins a network of more than 400 financial institutions (FIs) across the globe that are leveraging NCR’s Interactive Teller to reduce back office costs, improve service and better cater to users’ expectations of the overall ATM experience. NCR estimates that more than 90% of all branch transactions can be completed using this technology.
“It’s been a banner year for Interactive Teller as we’ve seen our
financial institution customers take a big step forward in the adoption
of new branch technology,” said
Interactive Teller-enabled machines let FIs offer access to teller services during non-traditional banking hours, build new small-footprint branches, and provide full teller services in areas not served by branches. Users can take advantage of the advanced features of NCR ATMs such as intelligent deposit, bill pay and new account and loan initiation.
Tucson FCU began rolling out Interactive Teller-enabled ATMs in
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View source version on businesswire.com: http://www.businesswire.com/news/home/20171218005538/en/
Source:
NCR Public Relations
Aaron Gould, 212-589-8556
Aaron.Gould@ncr.com