Maine-based Town & Country Federal Credit Union publishes first
credit union Alexa skill with bank account linking and account
management functionality
DULUTH, Ga.--(BUSINESS WIRE)--Oct. 3, 2017--
NCR
Corporation (NYSE: NCR), a global leader in omni-channel solutions,
today announced that it has teamed with Town & Country FCU to release a
skill for Alexa enabling users to securely manage their personal bank
account information using Amazon Alexa-enabled devices. The pilot
program will be open to NCR's Digital InsightTM solutions
customers in the United States.
With growing consumer interest in voice-activated technology,
particularly using Alexa, Amazon’s cloud-based voice service, Town &
Country’s skill will make it easy and convenient for members to access
their account information with simple voice commands, such as “Alexa,
ask Town and Country, what is my balance?” NCR will work closely with
both Town & Country and future customers to fine-tune the program using
feedback from end users, as it has done with smart beacon technology and
smart watch applications.
“Town & Country is committed to developing cutting-edge and innovative
technology solutions to help simplify and add value to our member’s busy
lives,” said David Libby, Town & Country President & CEO. “That’s why we
are excited to be the first credit union and among the first banks in
the country to introduce a skill for Alexa with bank account linking,
and to help lead the way for others in the financial services industry
to explore this new technology.”
The Town & Country skill for Alexa is a realization of NCR’s broader
vision of the use of artificial intelligence and smart edge technology
in banking. As consumers embrace voice-controlled digital assistants,
this skill enables FIs to deliver an intuitive and personalized
experience to them.
“As the only provider of omni-channel banking solutions that bridge
digital and physical channels, we are continually investing in
cutting-edge technology delivering experiences like conversational
banking that transform banking experience,” says Eli Rosner, senior vice
president and chief technology officer for software solutions at NCR
Corporation. “We help our partner financial institutions redefine the
consumer experience in financial services, thus driving improved
engagement and advocacy.”
About Town & Country Federal Credit Union
Town & Country is a Maine-based financial institution offering a wide
range of financial products and services to people who live or work in
Cumberland and York Counties. The credit union has over 36,677 members,
$346 million in assets, and operates six branches in Saco, South
Portland, Portland, and Scarborough. For more information visit www.tcfcu.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions,
turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR
enables nearly 700 million transactions daily across retail, financial,
travel, hospitality, telecom and technology, and small business. NCR
solutions run the everyday transactions that make your life easier. NCR
is headquartered in Duluth, Ga., with over 30,000 employees and does
business in 180 countries. NCR is a trademark of NCR Corporation in the
United States and other countries. NCR encourages investors to visit its
web site which is updated regularly with financial and other important
information about NCR.
Website: www.ncr.com
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@NCRCorporation
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View source version on businesswire.com: http://www.businesswire.com/news/home/20171003005270/en/
Source: NCR Corporation
NCR Corporation
Aaron Gould, 212-589-8556
aaron.gould@ncr.com
or
Town
& Country Federal Credit Union
Linda Halleran, 207-553-5330
Linda.Halleran@tcfcu.com