ADDIS ABABA, Ethiopia--(BUSINESS WIRE)--Aug. 2, 2017--
NCR
Corporation (NYSE: NCR), a global leader in omni-channel solutions,
today announced that Commercial Bank of Ethiopia (CBE), the largest bank
in the country, is expanding its ATM network with the addition of 200
new NCR SelfServ™ ATMs together with NCR APTRA™ Vision, a multi-vendor
ATM management system that offers an accurate view of the banks entire
self-service network in real time.
NCR APTRA Vision helps CBE make faster business decisions and improve
availability of its self-service channels by knowing exactly which ATMs
require maintenance or cash replenishment, allowing them to send support
staff in time to address the service needs.
“Ensuring that the new ATMs we introduce are supported by NCR’s
innovative APTRA Vision software is a big step forward, as it allows us
to achieve operational excellence, reduce cost and improve customer
experience,” said Addis Tilaye, Director E-Payment Process, CBE. “NCR
remains the undisputed market leader and we are confident this
partnership will serve to strengthen our relationship further and help
us not only expand our reach, but allow us to introduce world-class
technologies to better serve our customers.”
NCR APTRA Vision seamlessly combines data from assisted and self-service
devices, and provides CBE with incident management support and real-time
access to transaction data on their self-service networks that enables
CBE to be more agile and better serve customers. The addition of this
software gives CBE the edge to transform operations, improve network
availability, reduce operational costs and deliver exceptional customer
service.
“Undisrupted services, complete control of all the banking channels and
being available to customers when and where they want remains a key
priority for financial institutions,” said Dimitri Kanellopoulos,
channel leader for Africa at NCR Corporation. “The ability of APTRA
Vision to combine and analyze granular details on every consumer
transaction across all self-service devices gives CBE maximum control of
all the services and payment channels, enabling them to react in seconds
rather than hours.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions,
turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR
enables nearly 700 million transactions daily across retail, financial,
travel, hospitality, telecom and technology, and small business. NCR
solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Ga., with over 30,000 employees and does
business in 180 countries. NCR is a trademark of NCR Corporation in the
United States and other countries.
Web site: www.ncr.com
Twitter:
@NCRCorporation
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www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
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www.youtube.com/user/ncrcorporation
View source version on businesswire.com: http://www.businesswire.com/news/home/20170802006123/en/
Source: NCR Corporation
NCR Public Relations
Rakesh Aulaya, +912. 261.954. 583
rakesh.aulaya@ncr.com