One vital solution that has emerged to help retailers navigate these transformations is the omni-channel commerce platform, a single system of record that unifies all aspects of the customer experience across all channels.
Leading industry analyst firm IDC Retail Insights has just completed the
industry’s first independent evaluation of this market: The IDC
MarketScape: Worldwide Retail Omni-Channel Commerce Platform 2017 Vendor
Assessment (Doc #US41453016,
In its assessment of NCR’s platform, the IDC MarketScape highlights several strengths, including NCR’s cloud-based payments application and its use of an open ecosystem that connects retailer applications, NCR applications, partners and third-party vendors. This means that retailers have the opportunity to prioritize investments, minimize risk and maximize returns.
Global and regional retailers alike are using NCR’s Omni-Channel Commerce Platform to redefine the shopping experience and gain new levels of flexibility to quickly adapt new technologies into their retail infrastructure.
“The retail industry has changed forever and is being disrupted in
virtually every way possible,” said NCR President and Chief Operating
Officer
"Retail is fundamentally changing,” said
IDC predicts that by 2018, 30 percent of major retailers worldwide will
adopt a commerce platform and recommends that retailers allocate 30-40
percent of the IT budget to commerce platform investments. (IDC
FutureScape: Worldwide Retail 2017 Predictions, Doc # US40518816,
About IDC MarketScape: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
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@NCRCorporation
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Source:
NCR Corporation
Ortrud Wenzel, +49 821 405 8191
ortrud.wenzel@ncr.com