Lucerne Cantonal Bank is the first to reap the benefits of the latest
NCR product family
ZURICH, Switzerland--(BUSINESS WIRE)--Mar. 22, 2017--
Corporation (NYSE: NCR), a global leader in omni-channel solutions,
and the Lucerne Cantonal Bank of are making the future of banking
tangible and real with the introduction of the first NCR
SelfServ™ 84 terminals in Switzerland.
The new multifunctional ATMs will go live on March 28 in one of the
cantonal bank’s branches and will provide customers innovative banking
technologies. With the introduction of the newest NCR ATM family, the
bank prepares for the potential that the infrastructure project of SIX
and the Swiss banks to harmonize the ATM software across all banks,
called ATMfutura, will offer.
The new multifunctional ATMs represent a breakthrough in the history of
ATMs. A large, 19-inch multi-touch display drives tablet-like
interactions, where consumers can swipe, pinch and zoom their way
quickly through transactions. The large display is an improvement for
elderly users compared to today’s small monitors. Apart from the ease of
use, NCR’s new ATM family focuses on security: The recessed keyboard
provides a natural PIN protection while a picture-in-picture camera
shows what’s happening behind the user to prevent shoulder surfing. But
Lucerne Cantonal Bank chose the systems with an eye to the future.
“When it became clear that ATMfutura would go live in Switzerland in
2018, we decided to modernize our self-service offering to prepare for
the new functionalities at an early stage,” explained Daniel von Arx,
spokesperson of Lucerne Cantonal Bank. “Our customers can now become
familiar with the new systems and will be able to reap the full benefits
of the new innovative services from 2018 onwards.”
With the launch of ATMfutura, ATM infrastructure in Switzerland will
support a variety of new functions that bring the ATM into the 21st
century. In future withdrawals can be pre-staged on the banking app. The
user receives a QR code and only has to hold the smartphone near the
reader and the transaction is processed within seconds.
Video banking features will also become available and enable end users
to open an account directly on the ATM as they can authenticate through
the video channel and sign the forms on the touch screen using a finger
as a pen.
“Financial institutions have to adapt to the digital lifestyle of their
customers,” said Paul Thuer, Country Manager NCR Switzerland. “Branch
concepts need to embrace latest consumer technologies to be successful
in the 21st century. We see an increasing trend among Swiss banks to
invest in new technology that deliver the innovative omni-channel
experiences that customers demand.”
About Lucerne Cantonal Bank
Founded in 1850, Lucerne Cantonal Bank AG (www.lukb.ch)
is the leading bank in the canton of Lucerne. With around 1,000
employees and 26 branches it is one of the largest Swiss cantonal banks.
Its core business areas are real estate financing, corporate finance and
private banking. Customer proximity and performance are the hallmarks of
LUKB and make it the bank of choice for customers, employees, and
shareholders in the region.
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions,
turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR
enables more than 550 million transactions daily across retail,
financial, travel, hospitality, telecom and technology, and small
business. NCR solutions run the everyday transactions that make your
NCR is headquartered in Duluth, Georgia with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web sites: www.ncr.com
View source version on businesswire.com: http://www.businesswire.com/news/home/20170322005868/en/
Source: NCR Corporation
Ortrud Wenzel, +49 821 405 8191