Interactive technology will enable Matanuska Valley Federal Credit
Union members to bank with teller live via ATMs
DULUTH, Ga.--(BUSINESS WIRE)--Feb. 22, 2017--
NCR
Corporation (NYSE: NCR), a global leader in omni-channel solutions,
today announced that Palmer, Alaska-based Matanuska
Valley Federal Credit Union (MVFCU) has begun deploying NCR
Interactive Teller machines at its branch locations. This unique
technology lets users interact with their financial institution’s
remotely located video teller via high-quality video and audio.
NCR Interactive Teller enables a centrally located teller to take full
remote control of all modules on the device while engaging the customer
over two-way, real-time video conversation, delivering a highly
personalized experience. This technology is of particular value to users
seeking on-the-go access to the unique knowledge and support of their
financial institution’s tellers.
“Adding NCR’s Interactive Teller to our network of branches and ATMs was
a natural next step in our commitment toward providing easier and more
accessible service to our members,” said Ed Gravley, Chief Operating
Officer at Matanuska Valley Federal Credit Union. “Many of our members
either commute to Anchorage or are located in remote areas, and this
will benefit those unable to visit a branch during traditional hours.”
MVFCU has begun installing Interactive Teller-enabled ATMs at branch
locations in Palmer and Wasilla, with plans to expand to Anchorage in
the future.
“We are increasingly seeing our financial institution customers look for
ways to enable their members to bank in a fast, reliable way that also
fits into their lives,” said Martin Shires, GM of Global Branch
Transformation Marketing at NCR Corporation. “MVFCU and its members are
in good company, joining a network of more than 330 North American
financial institutions who have brought NCR Interactive Teller into
their omni-channel banking offerings.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions,
turning everyday interactions with businesses into exceptional
experiences. With its software, hardware, and portfolio of services, NCR
enables more than 550 million transactions daily across retail,
financial, travel, hospitality, telecom and technology, and small
business. NCR solutions run the everyday transactions that make your
life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web sites: www.ncr.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
About Matanuska Valley FCU
MVFCU is a financial cooperative that serves over 45,000 members in the
Anchorage and Matanuska Susitna Borough, Alaska as well as Waipahu,
Hawaii. Their mission is to build better financial futures for their
membership through financial knowledge and services.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170222005181/en/
Source: NCR Corporation
NCR Corporation
Public Relations:
Aaron Gould, 212-589-8556
aaron.gould@ncr.com