Press Release

NCR Reports Third-Quarter Results

October 23, 2001 at 9:06 AM EDT

DAYTON, Ohio, Oct. 23 /PRNewswire/ -- NCR Corporation (NYSE: NCR) today announced its financial results for the quarter ended September 30, 2001. Total revenues declined 2 percent year-over-year to $1.44 billion; on a constant-currency basis, revenues were flat versus last year's third quarter. The company generated net income of $22 million, or $0.22 per share, excluding a $40 million provision for previously-disclosed environmental matters related to a business sold in 1978, and $3 million of acquisition integration charges. Including special items, NCR reported a net loss of $6 million, or $0.07 per basic and diluted share.

Third-quarter significant items included:

  • The Financial Self Service business achieved strong third-quarter results, with double-digit revenue growth in the Europe/Middle East/Africa (EMEA) and Asia/Pacific regions. Operating margins for this business, including related Customer Services Maintenance, improved to 17 percent.

  • Retail Store Automation improved operating income through aggressive expense-reduction actions commenced earlier in the year, despite a significant revenue decline as a result of the slower economy.

  • Data Warehousing revenues were lower than expected due to challenges created by the slower economic environment, especially in the telecommunications industry. The quality of new customers added during the quarter was very high though the number of new customer wins in the quarter was down about 20 percent year-over-year. Largely due to lower revenues and a higher mix of professional services, Data Warehousing operating margins declined.

  • The economic impact on telecommunications, networking and hardware companies negatively affected NCR's third-party high availability products and maintenance business. Additionally, revenues from exited businesses declined at a faster rate than anticipated. As a result, "Other" solutions, which includes revenues from high availability products and exited businesses, declined significantly and materially impacted operating income. Cost and expense actions have already been taken to ensure improved profitability for "Other."

"Our overall third-quarter operating results highlight both the value of our diverse portfolio of business solutions and our global reach, even with the adverse economic environment. While we were affected by the pause in information technology capital spending, most notably here in the United States, we continued to benefit from activity in the European and Asia/Pacific markets, especially for our ATM solutions," said Lars Nyberg, NCR chairman and CEO.

"The interest level from both new and existing data warehousing customers remains high, and we are clearly gaining market share, even in this difficult environment. During the third quarter, we worked very hard to reduce expenses to improve profitability for data warehousing. The positive impact of these actions will become apparent in the fourth quarter," Nyberg said.

Revenue

Worldwide revenues declined 2 percent in the quarter to $1.44 billion from $1.46 billion in the third quarter of last year. Currency had a 2 percent negative impact on overall revenues. Compared to the third quarter of 2000, Financial Self Service achieved 17 percent revenue growth, led by strong growth in the EMEA and Asia/Pacific regions. Data Warehousing revenues declined 13 percent, and Retail Store Automation revenues decreased 14 percent as the economic environment continued to create challenges as customers curtailed capital expenditures. Customer Services Maintenance revenues improved 7 percent. Systemedia revenues grew 1 percent, while Payment and Imaging revenues were up 5 percent. Other solutions revenues, which includes high availability products and exited businesses, were down 24 percent.

Gross Margin

Reported gross margin was 28.3 percent of revenues, down 3.3 points from last year's third-quarter gross margin of 31.6 percent. Excluding special items, overall gross margin for the third quarter decreased 3.5 points; product gross margins decreased 3.7 points to 33.8 percent, as compared to last year's third quarter, largely due to lower Data Warehousing revenues; and, services gross margins decreased by 2.6 points to 22.9 percent as a result of lower utilization of the company's high availability infrastructure resulting from the slower economic environment.

Expenses

Total reported expenses were $373 million compared to $396 million in the prior-year quarter. Reflecting aggressive initiatives taken earlier in the year, expenses for the quarter decreased $23 million, or 6 percent, year-over-year. Acquisition-related goodwill amortization included in selling, general and administrative expenses in the quarter was $9 million higher than last year's third quarter. Research and development expenses were $68 million, or 4.7 percent of revenue, versus $76 million, excluding special items, or 5.2 percent of revenue in the third quarter of last year.

Operating and Net Income

For the third quarter of 2001, NCR reported operating income of $35 million. Excluding special items, NCR's operating income was $38 million compared to $72 million of operating income in the prior-year period.

The company incurred other expense of $45 million in the third quarter compared to other income of $18 million in the third quarter of 2000. Included in other expense is $40 million the company added to its reserves for environmental liabilities, including those associated with the Fox River environmental matter previously discussed in the company's public filings. The terms of a pending interim settlement, relating to the Fox River matter, limit NCR's and another party's combined and shared cash flow exposure for remediation and restoration over the next four years to approximately $10 million per year.

Reported net loss was $6 million, or $0.07 per basic and diluted share, compared to net income of $54 million, or $0.55 per diluted share, in the year-ago quarter. Excluding special items, net income was $22 million, or $0.22 per diluted share, compared to $58 million, or $0.59 per diluted share, in the third quarter of 2000. Excluding goodwill charges and special items, earnings per diluted share would have been $0.40 versus $0.69 in the prior- year period.

The effective tax rate for the quarter was 33 percent. The weighted average number of shares outstanding on a basic and fully diluted basis for the quarter was 97.2 million.

During the quarter, NCR repurchased approximately 600,000 shares of its stock for approximately $21 million.

Balance Sheet

NCR ended the third quarter of 2001 with $284 million in cash and short-term investments, down from $327 million at June 30, 2001. As of September 30, 2001, NCR had debt of $146 million and total shareholders' equity of $1.96 billion.

Fourth-Quarter Outlook

NCR anticipates overall revenue to be down 5-10 percent versus the fourth quarter of 2000. Data Warehousing and Retail Store Automation revenues are expected to decline approximately 10-15 percent, while Financial Self Service is expected to grow in the low single digits. Customer Services Maintenance is expected to decline 0-5 percent.

NCR expects operating income in the fourth quarter to be approximately $110-$120 million with earnings per share to be in the $0.70-$0.75 range.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leader in providing Relationship Technology(TM) solutions to customers worldwide. NCR's Relationship Technology solutions include the Teradata(R) database and analytical applications such as customer relationship management (CRM) and demand chain management, store automation systems and automated teller machines (ATMs). The company's business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and leading edge hardware technology. NCR employs 32,900 in more than 100 countries, and is a component stock of the Standard & Poor's 500 Index. More information about NCR and its solutions may be found at www.ncr.com .

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

Other Information

To discuss these results, NCR Chairman and CEO Lars Nyberg, NCR's Chief Financial Officer Earl Shanks, and NCR's retiring Chief Financial Officer David Bearman will host a conference call today at 10:30 a.m. (ET). Live access and a replay of the conference call is available from NCR's website at http://investor.ncr.com/ .

Note to Investors

This news release contains forward-looking statements, including statements as to anticipated or expected results, beliefs, opinions, and future financial performance, within the meaning of Section 21E of the Securities and Exchange Act of 1934. Forward-looking statements include projections of revenue, profit growth and other financial items, future economic performance and statements concerning analysts' earnings estimates, among other things. These forward-looking statements are based on current expectations and assumptions and involve risks and uncertainties that could cause NCR's actual results to differ materially.

In addition to the factors discussed in this release, other risks and uncertainties include: the impact of recent terrorist activity on the economy or the markets in general or on the ability of NCR to meet its commitments to customers, the ability of NCR's suppliers to meet their commitments to NCR, or the timing of purchases by NCR's customers; the timely development, production or acquisition, and market acceptance of new and existing products and services; shifts in market demands; continued competitive factors and pricing pressures; short product cycles and rapidly changing technologies; turnover of workforce and the ability to attract and retain skilled employees; tax rates; ability to execute the company's business plan; general economic and business conditions; and other factors detailed from time to time in the company's Securities and Exchange Commission reports and the company's annual reports to stockholders. The company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

                               NCR CORPORATION
               CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                                 (Unaudited)
                   (in millions, except per share amounts)

                                           For the Periods Ended September 30
                                             Three Months      Nine Months
                                             2001     2000    2001     2000
    Revenue

    Products                                 $734    $778   $2,198   $2,178
    Services                                  708     686    2,119    1,989

    Total Revenue                           1,442   1,464    4,317    4,167

    Cost of Products                          487     486    1,424    1,369
    Cost of Services                          547     515    1,612    1,507

    Total Gross Margin                        408     463    1,281    1,291
      % of Revenue                           28.3%   31.6%    29.7%    31.0%

    Selling, General and Administrative
     Expenses                                 305     319      985      953
    Research and Development Expenses          68      77      221      246

    Income from Operations                     35      67       75       92
      % of Revenue                            2.4%    4.6%     1.7%     2.2%

    Interest and Other (Expense)/Income,
     Net                                      (45)     18      (58)      52

    (Loss)/Income Before Income Taxes and
     Cumulative Effect of Accounting
     Change                                   (10)     85       17      144
      % of Revenue                           (0.7%)   5.8%     0.4%     3.5%

    Income Tax (Benefit)/Expense               (4)     31     (133)      56

    (Loss)/Income Before Cumulative
     Effect of Accounting Change               (6)     54      150       88
    Cumulative Effect of Accounting
     Change, Net of Tax (SFAS 133)              -       -       (4)       -

    Net (Loss)/Income                         $(6)    $54     $146      $88
      % of Revenue                           (0.4%)   3.7%     3.4%     2.1%

    Net (Loss)/Income per Common Share
      Basic Before Cumulative Effect of
       Accounting Change                   $(0.07)  $0.57    $1.55    $0.93
      Cumulative Effect of Accounting
       Change (SFAS 133)                        -       -    (0.04)       -
      Basic                                $(0.07)  $0.57    $1.51    $0.93

      Diluted Before Cumulative Effect of
       Accounting Change                   $(0.07)  $0.55    $1.50    $0.90
      Cumulative Effect of Accounting
       Change (SFAS 133)                        -       -    (0.04)       -
      Diluted                              $(0.07)  $0.55    $1.46    $0.90

    Weighted Average Common Shares
     Outstanding
      Basic                                  97.2    96.1     96.6     95.1
      Diluted                                97.2    99.1     99.8     98.1

2001 - YTD significant special items represent charges related to the

write-down of loans and receivables with Credit Card Center ($40

million), integration charges related to acquisitions ($7 million; $3

million in Q3), the release of prior-year tax-exposure reserves ($138

million), the after-tax, cumulative effect of adopting SFAS 133 ($4

million) and a charge for long-term liabilities associated with

environmental matters ($40 million; $40 million in Q3).

2000 - YTD significant special items represent restructuring and other

related charges ($22 million; $4 million in Q3) in connection with the

1999 restructuring plan and in-process research and development charges

related to acquisitions ($25 million; $1 million in Q3).

                               NCR CORPORATION
                     IMPACT OF SIGNIFICANT SPECIAL ITEMS
                                 (Unaudited)
                   (in millions, except per share amounts)

                                           For the Periods Ended September 30
                                             Three Months      Nine Months
                                            2001     2000     2001     2000

    Revenue                                $1,442   $1,464   $4,317   $4,167

    Gross Margin - base business              410      467    1,286    1,312
      % of Revenue                           28.4%    31.9%    29.8%    31.5%
    Special items                              (2)      (4)      (5)     (21)

    Reported Gross Margin                     408      463    1,281    1,291
      % of Revenue                           28.3%    31.6%    29.7%    31.0%

    Expenses - base business                  372      395    1,165    1,173
      % of Revenue                           25.8%    27.0%    27.0%    28.1%
    Special items                               1        1       41       26

    Reported Expenses                         373      396    1,206    1,199
      % of Revenue                           25.9%    27.0%    27.9%    28.8%

    Income from Operations - base
     business                                  38       72      121      139
    Special items                              (3)      (5)     (46)     (47)

    Reported Income from Operations            35       67       75       92

    Other (Expense)/Income, Net - base
     business                                  (5)      18      (17)      52
    Special items                             (40)       -      (41)       -

    Reported Other (Expense)/Income           (45)      18      (58)      52

    Income before Income Taxes - base
     business                                  33       90      104      191
    Special items                             (43)      (5)     (87)     (47)

    Reported (Loss)/Income Before Income
     Taxes and Cumulative Effect of
     Accounting Change                        (10)      85       17      144

    Income Taxes - base business               11       32       34       67
    Income Taxes related to special items     (15)      (1)    (167)     (11)

    Reported Income Tax (Benefit)/Expense      (4)      31     (133)      56

    Cumulative Effect of Accounting
     Change, Net of Tax (SFAS 133)              -        -       (4)       -

    Net Income - base business                 22       58       70      124
    Special items                             (28)      (4)      76      (36)

    Reported Net (Loss)/Income                $(6)     $54     $146      $88

    Earnings per Diluted Share - base
     business                               $0.22    $0.59    $0.70    $1.27
    Earnings per Diluted Share - special
     items                                 $(0.29)  $(0.04)   $0.76   $(0.37)
    Reported Earnings per Diluted Share    $(0.07)   $0.55    $1.46    $0.90

2001 - YTD significant special items represent charges related to the

write-down of loans and receivables with Credit Card Center ($40

million), integration charges related to acquisitions ($7 million; $3

million in Q3), the release of prior-year tax-exposure reserves ($138

million), the after-tax, cumulative effect of adopting SFAS 133 ($4

million) and a charge for long-term liabilities associated with

environmental matters ($40 million; $40 million in Q3).

2000 - YTD significant special items represent restructuring and other

related charges ($22 million; $4 million in Q3) in connection with the

1999 restructuring plan and in-process research and development charges

related to acquisitions ($25 million; $1 million in Q3).

                               NCR CORPORATION
          CONSOLIDATED REVENUE SUMMARY and OPERATING INCOME SUMMARY
                                 (Unaudited)
                                (in millions)

                                        For the Periods Ended September 30
                                        Three Months           Nine Months
                                                    %                     %
                                     2001    2000 Change   2001    2000 Change

    Revenue By Solution Offering

    Data Warehousing                 $201    $230  (13%)   $691    $673    3%
    Financial Self Service            302     259   17%     787     708   11%
    Retail Store Automation           207     242  (14%)    607     598    2%

    Customer Services Maintenance:
       Data Warehousing                49      42   17%     141     130    8%
       Financial Self Service         121     106   14%     360     327   10%
       Retail Store Automation        111     116   (4%)    327     346   (5%)
       Payment and Imaging             29      30   (3%)     89      89    0%
       Other                          142     127   12%     447     387   16%
    Total Customer Services
     Maintenance                      452     421    7%   1,364   1,279    7%

    Systemedia                        124     123    1%     365     365    0%
    Payment and Imaging                45      43    5%     134     131    2%
    Other                             111     146  (24%)    369     413  (11%)

    Total Revenue                  $1,442  $1,464   (2%) $4,317  $4,167    4%

    Operating Income/(Loss) -
     Including Customer Services
     Maintenance

    Data Warehousing                 $(32)   $(12)   -     $(50)   $(27)   -
    Financial Self Service             73      49    -      169     120    -
    Retail Store Automation            10       6    -       (6)    (34)   -
    Systemedia                          6       3    -        8      11    -
    Payment and Imaging                 6      11    -       29      30    -
    Other                             (25)     15    -      (29)     39    -

    Total Operating Income*           $38     $72    -     $121    $139    -

    Goodwill Amortization
     Reflected in Operating Income    $17      $8    -      $49     $19    -

  • Excludes significant special items.

                               NCR CORPORATION
                    CONDENSED CONSOLIDATED BALANCE SHEETS
                                 (Unaudited)
                                (in millions)

                                           September 30   June 30  December 31
                                                2001        2001        2000

Assets

    Current assets
       Cash and short-term investments          $284        $327        $357
       Accounts receivable, net                1,064       1,060       1,338
       Inventories                               312         309         288
       Other current assets                      251         247         251

    Total Current Assets                       1,911       1,943       2,234

    Property, plant and equipment, net           927         935         960
    Other Assets                               2,000       1,899       1,912

    Total Assets                              $4,838      $4,777      $5,106

Liabilities and Stockholders' Equity

    Current liabilities
       Short-term borrowings                    $135        $131         $96
       Accounts payable                          414         386         521
       Other current liabilities                 980         955       1,219

    Total Current Liabilities                  1,529       1,472       1,836

    Long-term debt                                11          12          11
    Other long-term liabilities                1,340       1,325       1,501

    Total Liabilities                          2,880       2,809       3,348

    Total Stockholders' Equity                 1,958       1,968       1,758

    Total Liabilities and Stockholders'
     Equity                                   $4,838      $4,777      $5,106


                               NCR CORPORATION
               CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (Unaudited)
                                (in millions)

                                            For the Periods Ended September 30
                                               Three Months       Nine Months
                                               2001     2000     2001     2000
    Operating Activities
    Net (Loss)/Income                          $(6)     $54     $146      $88

    Adjustments to reconcile net
     (loss)/income to cash
     provided by Operating Activities
       Depreciation and amortization           107       87      317      272
       Net loss/(gain) on sale of assets         3      (16)       -      (37)
       Deferred income taxes                   (13)       5     (141)      23
       Purchased research and development
        from acquisitions                        -        1        -       25
       Changes in assets and liabilities
          Receivables                           (4)      24      291       61
          Inventories                           (3)     (11)     (23)     (11)
          Current payables                      43       87     (161)     (19)
          Customer deposits and deferred
           service revenue                     (32)     (64)      (4)      (7)
          Timing of disbursements for
           employee severance and pension      (81)     (73)    (212)    (217)
          Other assets and liabilities           9      (13)    (142)    (114)

    Net Cash Provided by Operating
     Activities                                 23       81       71       64

    Investing Activities
    Short-term investments, net                  8       16       (9)      52
    Net expenditures and proceeds for
     service parts                             (40)     (13)    (102)     (76)
    Expenditures for property, plant and
     equipment                                 (24)     (54)    (113)    (163)
    Proceeds from sales of property, plant
     and equipment                              18      113       26      172
    Business acquisitions and investments        -      (15)      (3)     (71)
    Other investing activities                 (27)     (37)     (45)     (73)

    Net Cash (Used in) Provided by
     Investing Activities                      (65)      10     (246)    (159)

    Financing Activities
    Purchase of Company common stock           (16)     (33)     (50)     (37)
    Short-term borrowings, net                   5        8       39        8
    Long-term debt, net                         (1)       -        -       (3)
    Other financing activities                  13       14       84       55

    Net Cash Provided by (Used in)
     Financing Activities                        1      (11)      73       23

    Effect of exchange rate changes on
     cash and cash equivalents                   6       (4)      20      (17)

    (Decrease) Increase in Cash and Cash
     Equivalents                               (35)      76      (82)     (89)
    Cash and Cash Equivalents at Beginning
     of Period                                 300      406      347      571

    Cash and Cash Equivalents at End of
     Period                                   $265     $482     $265     $482

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SOURCE NCR Corporation

CONTACT: Media, John Hourigan, +1-937-445-2078, or john.hourigan@ncr.com, or Investors, Gregg Swearingen, +1-937-445-4700, or gregg.swearingen@ncr.com, both of NCR/