NCR’s streamlined self-checkout kiosk ideal fit for airport shop environment
OTG is recognized throughout the travel industry for exceptional customer focus and groundbreaking innovation. It is transforming airport environments with a focus on dining, design, technology and ease of interaction for airport travelers.
The rollout will support OTG’s efforts to improve the travelers’ experience as the NCR solution can be used as a free-standing self-checkout kiosk, installed on a countertop or even mounted on a wall and is ideal for ‘grab-and-go’ shopping.
The NCR SelfServ 90 is perfect for airport retailers with many shoppers. Several factors led to OTG’s adoption of the solution, including software integration, ease of use and value. When searching for a modern system, OTG looked for one that could adapt to its environment. OTG’s key purpose was to reduce queues and to make it as seamless a process as possible during peak hours for passengers purchasing just a few items.
“NCR’s consumer transaction technologies enable us to offer our
customers more control over their experience,” said OTG CEO
In addition to improving the shopping experience, OTG also selected the NCR solution because of its user-friendly interface. This makes it easy for travelers to use the solution with minimal or no instruction which enables the platform to deliver instant value to OTG.
“Travelers have embraced the NCR SelfServ 90 solution because of its ability to speed up checkout time,” said Lee. “While some technology is complicated and tedious to deploy, NCR has worked with us from day one to ensure we gain instant, maximum value from our investment.”
In a recent study of consumers in nine countries, 90 percent revealed they use self-checkout technology. When asked what they liked about self-checkout, consumer’s top three responses were convenience (42 percent), ease of use (40 percent) and the speed of checkout technology in comparison to the cashier assisted line (39 percent).
“Consumers are increasingly influenced by a great shopping experience,
and this is especially important in an airport where time is especially
precious,” said
About OTG Management
OTG is an award-winning company, elevating the airport experience with
enhanced dining, design and technology in more than 300 restaurants and
retail concepts in 11 airports across
About
NCR is headquartered in
Web site: www.ncr.com
Twitter:
@NCRCorporation
Source:
NCR Corporation
Tim Henschel, 770-299-5100
tim.henschel@ncr.com
or
OTG
Management
Sean Aziz, 646-588-9931
sean.aziz@otgmanagement.com