Innovative NCR software has enabled Kia Oval hospitality operator,
Levy Restaurants U.K., to extend the fan experience and increase
profitability
LONDON--(BUSINESS WIRE)--Oct. 30, 2014--
NCR
Corporation (NYSE: NCR), the global leader in consumer transaction
technologies, announced today that the Kia
Oval cricket ground has chosen NCR and its channel partner, Centegra,
to improve the food, drink and hospitality experience for supporters at
its iconic cricket ground in central London. Kia Oval has deployed NCR
hospitality software and technology solutions that will be operated by
Levy Restaurants U.K., the sport, leisure and hospitality business of
Compass Group U.K. & Ireland. This will allow the catering provider to
improve the effectiveness and efficiency of its operation at the
stadium, thereby extending the customer experience and increasing
profitability.
Kia Oval has been the home of Surrey County Cricket Club since its
foundation in 1845, one of the U.K.’s leading cricket teams, and a
regular venue for England international cricket fixtures. It is also one
of London’s leading venues for exhibitions, conferences and weddings.
Surrey County Cricket Club has a unique relationship with its supporters
who expect the premium fan experience for which the Kia Oval is known.
“Cricket fans expect the best possible experience when they come to
watch a match or attend an event at the Kia Oval,” said Elliott Moore,
general manager catering for Levy Restaurants U.K. at Kia Oval. “By
investing in the future of the club and providing technology that
facilitates a great fan experience, we are able to run our business more
effectively and profitably. The software and hardware solutions provided
by NCR and deployed by Centegra have helped make this a reality.”
Selected for its strong U.K. presence and innovative solutions, NCR has
deployed its NCR Venue Manager software that works seamlessly to manage
and integrate a range of NCR’s latest point-of-sale (POS) solutions also
installed by Kia Oval. NCR Venue Manager software is a proven and
reliable solution designed specifically for stadia and arena. It enables
food and beverage managers and venue operators to accurately integrate
all their venue hospitality operations with consolidated real-time
reporting. It also allows them to analyze and forecast event usage to
boost their bottom line and maximize profitability.
"Fan loyalty is driven by the overall experience when they visit a
stadium, such as Kia Oval. Great technology can help achieve this,
thereby increasing revenues and the bottom line, and allowing operators
to run their businesses more effectively," said Kevin Briggs, venue and
arena business lead for Europe at NCR. “NCR is the leader in hospitality
technology solutions with solutions deployed at over 250 stadia and
arena around the world. We are focused on providing stadium operators,
such as Surrey Cricket Club, with innovative software and hardware
solutions that deliver significant value to their business and help
provide a better experience for their fans.”
NCR POS solutions deployed include ninety nine NCR QS710 POS, that
provide a rugged, reliable solution for fast moving environments, such
as cricket grounds. The versatile POS features ease-of-use for
operators, fast and secure payment processing and the ability to operate
on mobile kiosks. Kia Oval has also deployed the powerful Q1515 POS for
its high-volume front of house operations where more diverse menus are
offered.
Centegra, a NCR
Interact Partner that lead the deployment of NCR technology at the
Kia Oval, has been working with NCR for more than 15 years in the U.K.,
specializing on hospitality solutions for stadium and arena.
“The stadium environment has very specific requirements for hospitality
technology, as systems may not be used for several weeks and are then
required to perform at the highest level. This includes massive peaks in
the breaks, when the tills must work,” said Tom Bell, managing director
at Centegra Ltd. “That is why NCR’s innovative POS technology is so
valuable to a venue like Kia Oval, as its reliability is phenomenal, it
boots up instantaneously and can work off line without dependence. So
whatever else is happening in the stadium the POS operates seamlessly
and customers will get served.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries.
Web site: www.ncr.com,
www.ncrsilver.com
Twitter:
@NCRCorporation
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www.facebook.com/ncrcorp
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www.linkedin.com/company/ncr-corporation
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www.youtube.com/user/ncrcorporation
Source: NCR Corporation
NCR Public Relations
Andy Phillips, +44 2077258248
andy.phillips@ncr.com