Self-service ticketing and check-in solution enables dnata to handle
peak traffic more efficiently and offer travelers greater convenience
DULUTH, Ga.--(BUSINESS WIRE)--Apr. 30, 2014--
NCR
Corporation, the global leader in consumer transaction technologies,
announced today that dnata, one of the world's largest air services
providers, has selected NCR technology to extend its customer
self-service check-in capabilities at Dubai International airport.
dnata now has 33 self-service kiosks located in Terminals 1 and 2 at
Dubai International airport, supporting multiple international carriers,
and helping millions of customers each year. The company currently
operates on five continents, in 75 airports in 38 countries around the
world.
“dnata’s reputation is built on delivering the promises our customers
make. The NCR self-service check-in kiosks help ensure our airline
partners exceed their customers’ expectations, efficiently,” says Jon
Conway, DSVP, UAE Airport Operations, dnata. “NCR shares our commitment
to excellence, and has become an integral partner. With NCR solutions,
passengers save valuable time bypassing the lines at traditional
check-in counters and arrive sooner at their gates.”
Today, NCR provides airport check-in solutions for seven of the top ten
airlines worldwide.
“dnata continually looks at ways to improve the customer experience, and
NCR has increasingly been utilized to bring that goal to fruition,” says
Tyler Craig, vice president and general manager, NCR Travel. “The
self-service check-in kiosks allow dnata to better handle peak travel
hours by giving passengers an alternative for self-service and freeing
employees to work with passengers with more complex needs. The data
generated by the kiosks also allows dnata to better forecast their
staffing levels for continued customer service improvement.”
Last month, NCR Travel was honored by the Digital
Screenmedia Association for providing the Best Travel and
Hospitality application of digital signage at Dubai International
Airport. The interactive NCR
Wayfinding solution allows passengers to scan their boarding passes
and view an animated path to their gates, as well as view weather
conditions at travel destinations.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries. The company
encourages investors to visit its web site which is updated regularly
with financial and other important information about NCR.
Web sites: www.ncr.com,
www.ncrsilver.com
Twitter:
@NCRCorporation
Facebook:
www.facebook.com/ncrcorp
LinkedIn:
www.linkedin.com/company/ncr-corporation
YouTube:
www.youtube.com/user/ncrcorporation
Source: NCR Corporation
NCR Corporation
Tony Carter
404.316.0201 (cell)
678.808.6984
(ofc)
tony.carter@ncr.com
