Intuitive software design helps train new employees quickly while a
new layer of redundancy promotes optimal availability
DULUTH, Ga.--(BUSINESS WIRE)--Apr. 10, 2014--
NCR
Corporation, the global leader in consumer transaction technologies,
announced today that Tevis Oil Company has selected NCR’s Radiant
point-of-sale (RPOS) technology solutions to improve service and
reliability at its Jiffy Mart convenience store chain.
“Prior to installing the NCR RPOS solutions, we were plagued by a slow
operating system and software changes that would take a day to complete
and would lock up our POS system,” says Tim Watkins, business manager at
Tevis Oil. “The new technology is dramatically faster and makes it
easier for us to offer better customer service. We believe this is a
real competitive differentiator for our business.”
The NCR RPOS solution provides Jiffy Mart stores with a new layer of
redundancy that allows an entire site to remain operational even if they
have an issue with a single POS device. Software updates can be made
remotely from central office locations and do not require the site to
shut down when changes are made as they were in the past.
“Employee turnover has traditionally been a challenge in the convenience
space,” says Eric Stecker, vice president and general manager, Petroleum
and Convenience, NCR Retail. “The intuitive design and software on the
RPOS solution has made a dramatic improvement for Jiffy Mart stores both
for long time employees and when they bring on new employees. They have
found they can now spend more time interacting and assisting their
customers and less time training or troubleshooting problems like they
did in the past.”
Tevis Oil operates 9 Jiffy Mart convenience stores in Maryland and
Pennsylvania.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 485 million transactions daily across
retail, financial, travel, hospitality, telecom and technology, and
small business. NCR solutions run the everyday transactions that make
your life easier.
NCR is headquartered in Duluth, Georgia with approximately 29,000
employees and does business in 180 countries. NCR is a trademark of NCR
Corporation in the United States and other countries. The company
encourages investors to visit its web site which is updated regularly
with financial and other important information about NCR.
Web sites: www.ncr.com,
www.ncrsilver.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
Source: NCR Corporation
News Media Contact
NCR Corporation
Tony Carter
404-316-0201
(cell)
678-808-6984 (ofc)
tony.carter@ncr.com
