New ATM Solutions Provide Customers with Services Including Bill Pay,
Remittance and Cash Deposit
DULUTH, Ga.--(BUSINESS WIRE)--May. 3, 2013--
Barclays Bank of Ghana is making its customers’ lives easier with
24-hour access to extensive financial services delivered at the ATM,
powered by innovative NCR Corporation (NYSE: NCR) software.
Barclays, which has operated in Ghana for more than 95 years, has
installed 29 NCR SelfServ 34 ATMs featuring intelligent deposit,
allowing Barclays customers to deposit cash without an envelope and get
immediate, on-screen validation of their deposit. In addition, the new
ATMs will feature in-person bill payment and remittance software, so
customers can pay a bill or send money to friends and family through the
speed and security of the ATM and the Barclays brand.
“Our customers rely on us for safe, convenient access to their money and
for trusted financial services,” said Michael Mensah-Baah, Chief
Operating Officer, Barclays Bank of Ghana. “Through our new ATM
experience powered by NCR software, we can deliver faster and more
convenient service. The Intelligent Cash Deposit feature on our new ATMs
already has been extremely successful and popular with our customers,
and we anticipate their upcoming access to new ATM services, such as
remittance and bill pay, will help us further distinguish Barclays as
the premier banking institution in Ghana.”
Through NCR’s remittance software, Barclay’s customers can send money to
another person’s account in real time, using cash deposited at the ATM.
For financial institutions, this software allows them to provide a
value-added, fee-based service to typically underserved customers.
“Financial institutions around the world have a tremendous opportunity
to expand their reach and make their customers’ everyday transactions
easier with the help of technology. NCR is pioneering advanced software
to deliver customer experience-enhancing and revenue-generating
solutions in markets around the world,” said Brian Bailey, vice
president of marketing, NCR Financial Services. “Barclays Bank of Ghana
is taking an innovative approach to customer service.”
NCR SelfServ ATMs have been purchased by financial institutions in more
than 110 countries around the world. NCR has been the global market
share leader in ATMs since 1986 — 25 consecutive years.1
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction
technologies, turning everyday interactions with businesses into
exceptional experiences. With its software, hardware, and portfolio of
services, NCR enables more than 300 million transactions daily across
the retail, financial, travel, hospitality, telecom and technology
industries. NCR solutions run the everyday transactions that make your
life easier.
NCR is headquartered in Duluth, Georgia, with over 26,000 employees and
does business in 180 countries. NCR is a trademark of NCR Corporation in
the United States and other countries.
Web site: www.ncr.com
Twitter:
@NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn:
http://linkd.in/ncrgroup
YouTube:
www.youtube.com/user/ncrcorporation
Notes:
(1) Based on research from Retail Banking Research (RBR) and NCR
internal data.
Source: NCR Corporation
NCR Corporation
Jeff Dudash, 919-435-6976
jeff.dudash@ncr.com