Waving card over reader creates a faster, more modern customer
experience
WARSAW, Poland--(BUSINESS WIRE)--Apr. 2, 2013--
NCR
Corporation (NYSE: NCR), a global technology company, has introduced
one of the world’s first contactless ATM environments, working with MasterCard
and ING
Bank Śląski to bring the new technology to customers in Poland. This
pilot program was launched in November in Katowice and Warsaw, allowing
ING customers in Poland to quickly and easily withdraw cash from an ATM
without needing to insert their card.
Financial institutions and retailers are looking for a variety of
methods to deliver flexible payment options for their customers. Beyond NFC-enabled
devices, NCR has implemented or introduced proof of concepts using
contactless cards, 2D
barcode transactions, and one-time PINs for ATM transactions alone.
The contactless-card enabled machines permit ING customers with VISA and
MasterCard debit contactless cards to initiate fast cash withdrawals by
holding their card near the ATM reader. Upon a confirmation of their PIN
code, customers will have the choice of a cash dispense in common “fast
cash” values.
“Introduction of such technology means faster and more convenient
transactions for ING Bank customers. It is not only the first
installation of this kind in Poland, but also one of the first in the
world,” said Barbara Borgieł-Cury, head of Accounts, Payments and Cards
Department at ING Bank Śląski. “We want our customer to have access to
the most modern, convenient and safest solutions on the market.
Contactless and mobile transactions are the future of financial sector
development in Poland and around the world. ING Bank Śląski was one of
the first institutions in Poland to offer cards with a built-in
contactless technology to their customers. And now, with the help of
NCR, we are one of the first in the world to offer innovative
contactless-card ATM dispense functionality.”
Today in Poland 70 percent of all cards are equipped with contactless
technology, and more than 50 percent of EFTPOS accept contactless
transactions. With the number of contactless transactions in the country
growing very rapidly the demand for more contactless options has
increased.
“A contactless dispense transaction is approximately 25 percent faster
than a traditional withdrawal requiring insertion of the card into the
card reader,” said Ruth Fornell, vice president of Global Professional
Services, NCR. “At NCR, we are committed to making every consumer
interaction an exceptional experience. This means providing faster and
more convenient options backed by our world class security.”
ING Bank Śląski S.A.
The principal objective of ING Bank Śląski S.A., based on its strategy,
is to develop and strengthen its position in the Polish banking sector
by providing integrated financial services and still being a
customer-oriented bank. The factors supporting realisation of planned
objectives comprise co-operation with the ING Group, use of a modern
technology, expansion of distribution channels and providing top quality
service. The strategy for development of retail banking provides for
offering integrated financial services, enhancement of cross-selling and
prudent approach to risk management. The customers of ING Bank Śląski
S.A. have access to the Bank’s services 24 hours a day on 7 days in a
week.
More at www.ingbank.pl
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, hospitality, gaming,
public sector, telecom carrier and equipment organizations in more than
100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia.
Follow us on Twitter: @NCRCorporation
Like us on Facebook: http://www.facebook.com/ncrcorp
Connect
with us on LinkedIn: http://linkd.in/ncrgroup
Watch
us on YouTube: www.youtube.com/user/ncrcorporation
Read
more on our blog: http://blogs.ncr.com/ncr-banking/
# # #
NCR is a trademark of NCR Corporation in the United States and other
countries.
Source: NCR Corporation
NCR Corporation
Jeff Dudash
919.435.6976
Jeff.dudash@ncr.com
or
Piotr
Utrata
ING Bank Śląski Press Spokesman
48 22 820 4022 (o)
48
601 308 378 (m)
piotr.utrata@ingbank.pl