Integration of uGenius’ technology and team to help further
accelerate bank and credit union adoption of APTRA Interactive Teller
DULUTH, Ga.--(BUSINESS WIRE)--Jan. 3, 2013--
NCR
Corporation (NYSE: NCR) has purchased uGenius
Technology, Inc., a Utah-based pioneer in video banking software.
NCR’s acquisition of uGenius will help it continue to grow its APTRA
Interactive Teller solution, which lets consumers conduct remote,
assisted-teller transactions over an ATM – speaking with a live teller
who has control of the machine. NCR anticipates that it will begin
pilots for APTRA Interactive Teller with multiple top 10 U.S. banks in
the first half of 2013.
APTRA Interactive Teller from NCR Corp (NYSE: NCR) installed at Dollar Bank in Pittsburgh, Pa. Interactive Teller lets consumers conduct live, assisted-service transactions over an ATM (Photo: Business Wire)
In 2011, NCR and uGenius collaborated to build the first ATM that lets
consumers talk and bank with a live, remote teller, which will let banks
deliver a face-to-face banking experience for longer hours and offer
more services to their customers. In January 2012, NCR acquired a minority
stake in uGenius.
NCR also anticipates leveraging other uGenius technologies such as
SmartOffice and Online Video Banking to expand the delivery of video
banking to multi-channel solutions across NCR Financial Services and
other industry verticals.
“Video banking – or, as we prefer to call it, remote assisted service –
will continue to gain momentum in the U.S. and other countries in 2013.
Remote assisted service is proving to help financial institutions grow
revenues while at the same time reduce their operating and real estate
costs,” said Peter
Leav, executive vice president, NCR Corporation. “Through our
development work with uGenius and the resulting purchases and pilots by
banks and credit unions, we have definitively placed NCR in front of all
other technology companies in this area. By acquiring uGenius, we are
delivering against our corporate strategy of innovating for our
customers and reinventing NCR as a software-driven business, while
allowing us to enhance existing technology platforms and create a new
segment of remote assisted service.”
APTRA Interactive Teller is part of NCR’s assisted service suite of
solutions, combining the advantages of video collaboration and remote
transaction-processing technology on an ATM. Through Interactive Teller,
consumers will be able to connect and interact with a remote teller in a
highly personalized, two-way audio/video experience. Approximately 95
percent of all teller transactions can be performed via Interactive
Teller in addition to the usual product sales and service that an
in-branch teller provides. For instance, customers can perform secure
transactions without using a traditional ATM card and, like branch
tellers, remote tellers can provide customers access to cash in their
accounts in amounts over the standard ATM daily cash withdrawal limits.
For more information on NCR’s branch transformation portfolio, visit www.ncr.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, hospitality, gaming,
public sector, telecom carrier and equipment organizations in more than
100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia.
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NCR is a trademark of NCR Corporation in the United States and other
countries.
This news release contains forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995. Forward-looking
statements use words such as “seek,” "potential,” “expect,” “strive,”
“continue,” “continuously,” “accelerate,” “anticipate”, “outlook”,
“intend”, “plan”, “target” and other similar expressions or future or
conditional verbs such as “will,” “should,” “would” and “could”. They
include statements about NCR’s plans for the business of UGENIUS;
anticipated financial and other results from the acquisition of UGENIUS
and its integration into NCR; expectations regarding revenue and cost
synergies resulting from the acquisition; discussion of other strategic
initiatives and related actions; and beliefs, expectations, intentions
and strategies, among other things. Forward-looking statements are based
on management's current beliefs, expectations and assumptions, and
involve a number of known and unknown risks and uncertainties, many of
which are out of NCR’s control.
Forward-looking statements are not guarantees of future performance, and
there are a number of factors, risks and uncertainties that could cause
actual outcomes and results to differ materially from the results
contemplated by such forward-looking statements. In addition to the
factors discussed in this release, these other factors, risks and
uncertainties include those relating to: domestic and global economic
and credit conditions, including the ongoing sovereign debt conditions
in Europe, which could impact the ability of NCR’s customers to make
capital expenditures, purchase NCR’s products and pay accounts
receivable, drive further consolidation in the financial services sector
and reduce NCR’s customer base; other business and legal risks
associated with multinational operations; the financial covenants in
NCR’s secured credit facility and their impact on NCR’s financial and
business operations; NCR’s indebtedness and the impact that it may have
on NCR’s financial and operating activities and NCR’s ability to incur
additional debt; the adequacy of NCR’s future cash flows to service
NCR’s indebtedness; the variable interest rates borne by NCR’s
indebtedness and the effects of changes in those rates; shifts in market
demands, continued competitive factors and pricing pressures and their
impact on NCR’s ability to improve gross margins and profitability,
especially in NCR’s more mature offerings; manufacturing disruptions
affecting product quality or delivery times; the effect of currency
translation; NCR’s ability to achieve targeted cost reductions; short
product cycles, rapidly changing technologies and maintaining a
competitive leadership position with respect to NCR’s solution
offerings; tax rates; ability to execute NCR’s business and
reengineering plans; turnover of workforce and the ability to attract
and retain skilled employees, especially in light of continued
cost-control measures being taken by NCR; availability and successful
exploitation of new acquisition and alliance opportunities; NCR’s
ability to sell higher-margin software and services in addition to NCR’s
hardware; the timely development, production or acquisition and market
acceptance of new and existing products and services (such as
self-service technologies), including NCR’s ability to accelerate market
acceptance of new products and services; changes in Generally Accepted
Accounting Principles (GAAP) and the resulting impact, if any, on NCR’s
accounting policies; continued efforts to establish and maintain
best-in-class internal information technology and control systems;
market volatility and the funded status of NCR’s pension plans; the
success of NCR’s pension strategy; compliance with requirements relating
to data privacy and protection; expected benefits related to
acquisitions and alliances, including the acquisition of UGENIUS, not
materializing as expected; uncertainties with regard to regulations,
lawsuits, claims and other matters across various jurisdictions; and
other factors detailed from time to time in NCR’s U.S. Securities and
Exchange Commission reports and NCR’s annual reports to stockholders.
NCR does not undertake any obligation to publicly update or revise any
forward-looking statements, whether as a result of new information,
future events or otherwise.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20130103005182/en/
Source: NCR Corporation
NCR Corporation
Jeff Dudash
919-435-6976
jeff.dudash@ncr.com