NCR’s Scalable Deposit Module (SDM) makes customer transactions
faster and easier with single slot for cash and checks
DULUTH, Ga.--(BUSINESS WIRE)--Jul. 19, 2012--
SunTrust
Bank, one of the nation’s largest financial services companies, is
making self-service banking faster and easier for its customers in more
than 1,600 locations by deploying new, state-of-the-art ATMs
from NCR
Corporation (NYSE:NCR). SunTrust already has installed more than
1,200 NCR SelfServTM ATMs equipped with Scalable
Deposit Module (SDM) technology, which lets consumers deposit both
cash and checks at the same time through a single deposit slot. When SDM
is fully implemented across its footprint, SunTrust expects NCR will be
the sole provider of deposit automation ATMs at the bank.
NCR's Scalable Deposit Module (SDM) is the only ATM technology on the market that allows consumers to deposit both cash and checks simultaneously in any orientation through a single slot. This new technology, designed for NCR SelfServ ATMs, delivers a consumer deposit experience that is twice as fast as other ATMs. (Photo: Business Wire)
Since introducing SDM in the U.S. in October 2010, NCR U.S. customers
have placed orders for nearly 10,000 units. SDM simplifies the automated
deposit (or “no-envelope deposit”) process, helping consumers complete
the deposit portion of a transaction in half the time of other ATMs.
“Providing an exceptional client experience drives our investments in
new technology at SunTrust, and it was important for us to deliver more
features at the ATM in as simple a manner as possible,” said Tom
McDermott, senior vice president of Cross Channel Strategies, SunTrust.
“Our research indicates that clients clearly preferred one slot to dual
slots when depositing checks and cash. NCR demonstrated to us clear
leadership in ATM innovation, especially automated deposit. Our clients
are enjoying the speed, convenience and ease-of-use that comes with our
new ATMs and we expect to complete the full branch ATM rollout later
this year.
SunTrust began deploying NCR SelfServ ATMs in the Atlanta metro area and
has replaced older NCR and non-NCR models at branches in Washington,
D.C., Maryland, Florida, Georgia and other major metropolitan markets
throughout the past year.
“SunTrust recognized the power of NCR SelfServ ATMs to re-invent their
customers’ banking experience, making self-service banking faster and
easier,” said Michael O’Laughlin, senior vice president, NCR Financial
Services. “Consumers have embraced deposit automation not only for its
ease-of-use, but also for extending a bank’s deposit-taking hours. Now,
with SDM, SunTrust is making bulk check and cash deposits even easier
for consumers and small businesses.”
With SDM, consumers can deposit up to a total of 50 checks and notes in
any orientation at the same time. Beyond giving customers a faster
experience at the ATM, SDM-enabled ATMs truncate checks and store them
in the safe, eliminating the need for daily pick up. With NCR’s unique
SDM technology, checks and notes are straightened so that they pass
correctly through the module without slowing down or stopping. This
enables perfect alignment for accurate bill validation and check
codeline reading, leading to higher availability and fewer jams.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, hospitality, gaming,
public sector, telecom carrier and equipment organizations in more than
100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia.
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Source: NCR Corporation
NCR Corporation
Jeff Dudash, 919-435-6976
jeff.dudash@ncr.com