Multilayered solution adds to the customer experience and improves
automation across its corporate locations
DULUTH, Ga.--(BUSINESS WIRE)--May. 1, 2012--
Please replace the release with the following corrected version due to
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The corrected release reads:
KRISPY KREME TO INSTALL NCR ALOHA RESTAURANT TECHNOLOGY SOLUTION
Multilayered solution adds to the customer experience and improves
automation across its corporate locations
NCR
Corporation (NYSE: NCR) today announced that it has entered
into a new information systems agreement with Krispy Kreme to implement
the NCR Aloha restaurant technology solution in all of its
corporate-owned sites and to make the solution available to franchisees.
The solution will enable Krispy Kreme to manage critical daily
operations at the local level while leveraging the power and freedom of
having transactional data, systems configuration and management hosted
in the cloud.
Krispy Kreme conducted a thorough evaluation of leading POS Systems in
the marketplace and selected the NCR Aloha POS System. “NCR is an
information systems partner that not only has deep expertise within our
industry, but also understands our unique culture,” said Nathan Mucher,
vice president of information systems, Krispy Kreme. “This cloud-based
support tool will enable us to remotely drive consistency and accuracy
across all of our company-owned sites.”
“Krispy Kreme is constantly focused on providing the highest quality
products and services. With integrated point of sale (POS) and in shop
production systems, the NCR Aloha solution will help Krispy Kreme
maximize guest satisfaction and ensure its products meet the company’s
high food-quality standards,” said Mark Reasor, vice president of
company store operations, Krispy Kreme.
Krispy Kreme will implement the NCR Aloha system configuration and
management tools to securely and remotely change menu items, run reports
and support multiple locations from anywhere. The above-store reporting
functionality will help key personnel at Krispy Kreme take the guesswork
and time drain out of analyzing data and will give them improved
visibility into store operations.
“Restaurant managers, IT staff and executives want to be more
productive, more profitable and make decisions on demand – at home, in
the office or in the store,” said Andy Heyman, senior vice president,
NCR Hospitality. “Our solution provides the freedom to go anywhere while
staying connected to the operations and will enable Krispy Kreme to
spend more time building meaningful relationships with its consumers.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, hospitality,
entertainment, gaming, public sector, telecom carrier and equipment
organizations in more than 100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia.
For more information on its restaurant inventory and labor management
solutions, visit www.radiantsystems.com.
About Krispy Kreme
Krispy Kreme is an international retailer of premium-quality sweet
treats, including its signature Original Glazed® doughnut. Headquartered
in Winston-Salem, N.C., the Company has offered the highest-quality
doughnuts and great-tasting coffee since it was founded in 1937. Krispy
Kreme is proud of its Fundraising program, which for decades has helped
non-profit organizations raise millions of dollars in needed funds.
Today, Krispy Kreme can be found in approximately 670 locations around
the world and approximately 10,000 grocery, convenience and mass
merchant stores in the U.S. Visit us at www.KrispyKreme.com.
NCR is a trademark of NCR Corporation in the United States and other
countries.
Source: NCR Corporation
NCR Corporation
Jessica Lundberg, 770-576-6509
Jessica.lundberg@ncr.com
