Focus on innovation, strategic acquisitions and customer satisfaction
scores propel significant rise in multiple categories
DULUTH, Ga.--(BUSINESS WIRE)--Dec. 14, 2011--
NCR
Corporation (NYSE: NCR) today announced that it has received its
highest ranking to date on the RIS Software Leaderboard in multiple
categories, including customer satisfaction, innovation and quality of
service and support.
Published each year by Retail Info Systems (RIS) News, the Software
Leaderboard uses a stringent methodology to rank software vendors to the
retail industry, coupled with an independent survey that asks retailers
throughout North America their perceptions of industry vendors.
In 2011, NCR was named in the top ten across 24 categories, including
quality of support and service, technology innovation and return on
investment by tier one and mid-sized retailers. Additional highlights of
NCR’s rankings include:
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Second in large vendor customer satisfaction leaders
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Third in leaders in total cost of operation by tier one and mid-sized
retailers
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Fifth in leaders in overall performance by tier one and mid-sized
retailers, leaders in grocery and customer satisfaction leaders by
specialty retailers
“Our best ranking to date in the Software Leaderboard is propelled by a
powerful combination of our hardware-enabled, software-driven business
model, the impact of strategic acquisitions to enhance our software and
services offerings and our passionate focus on improving the customer
experience,” said Scott Kingsfield, senior vice president and general
manager of NCR’s retail line of business. “We are proud to be recognized
by the retail industry in this prestigious list.”
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, healthcare, hospitality,
entertainment, gaming, public sector, telecom carrier and equipment
organizations in more than 100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia.
Follow us on Twitter: @NCRCorporation, @careersatncr, and
@ncrhealthcare
Like us on Facebook: http://www.facebook.com/ncrcorp
Connect with us on LinkedIn: http://linkd.in/ncrgroup
Watch us on YouTube: www.youtube.com/user/ncrcorporation
NCR is a trademark of NCR Corporation in the United States and other
countries.
Source: NCR Corporation
NCR Corporation
Media Contact:
Cameron Smith,
770-623-7998
cameron.smith@ncr.com