Airline adds 40 NCR TouchPort™ kiosks to improve passenger convenience
BEIJING--(BUSINESS WIRE)--Dec. 2, 2009--
China
Southern Airlines (“China Southern”) has purchased 40 additional
self-service check-in kiosks from NCR
Corporation (NYSE: NCR), offering passengers more convenience and
making NCR the carrier’s primary kiosk supplier. Earlier this year,
China Southern deployed 30 NCR TouchPort kiosks at the airline’s
big-city hubs of Guangzhou, Shenzhen, Changchun and Zhengzhou. The
additional kiosks will be deployed in the airline’s other big-city hubs
of Beijing, Shenzhen, Urumqi and Dalian.
The self-service kiosks enable China Southern passengers the ability to
check-in, search for flight information, request mileage credit, scan
and print boarding passes and check mileage.
“Our passengers prefer the convenience and speed of self-service
check-in,” said Huang Wenqiang, vice president of IT for China Southern.
“We continue to choose NCR TouchPort kiosks because of their stable
performance and intuitive design as well as superior usability,
serviceability and environmental friendliness. Additionally, their
Common Use Self-Service (CUSS) platform provides a foundation to
facilitate airline check-in, car rental and hotel check-in transactions
from one location in the future.”
Though self-service check-in is relatively new to travelers in China, 30
percent of China Southern’s passengers that depart from Guangzhou are
opting to serve themselves. China Southern expects that number will
continue to rise.
NCR is the leading provider of self-service check-in kiosks, with more
than 8,400 deployed in over 300 airports worldwide.
About China Southern Airlines
China Southern Airlines currently operates 342 modern Boeing 777, 747,
757, 737 and Airbus A330, 321, 320, 319 and 300 jet aircraft serving
destinations to 905 cities in 169 countries, forming an extensive
network, with convenient connections to all main cities in the world via
close cooperation with all the SkyTeam member airlines. China Southern
Airlines operates the largest and most technologically advanced airline
fleet as well as the most extensive domestic air network in The People’s
Republic of China.
Currently, China Southern Airlines is the 4th largest airline
in the world and 1st in Asia; ranked as the largest airline
in China for 30 consecutive years and is the only carrier in mainland
China in the world’s Top 10 passenger airlines.
China Southern Airlines is the only Chinese carrier that has the longest
safety record and has earned its top leadership position in the global
aviation industry. By far, China Southern Airlines was honored by the
CAAC with the “Golden Roc Cup” - the highest-level annual award in the
Chinese aviation industry in five years, accumulated 5.90 Million safe
flight hours. It was honored with the Five-Star Flight Safety Award by
the Civil Aviation Administration of China (CAAC), the most prestigious
award for safe flight operations in the Chinese aviation industry in
July, 2008.
China Southern Airlines is committed to putting the customer first and
dedicated to exceeding its customers’ expectations by offering reliable,
on-time and convenient quality customer service. China Southern Airlines
has been named the “Best Airline in China” by several international
organizations. Its official website is http://www.csair.com
and Customer Service & Call Center Hot Line is “95539”.
About NCR Corporation
NCR
Corporation (NYSE: NCR) is a global technology company and leader in
automated teller machines, self-checkouts and other self- and
assisted-service solutions, serving customers in more than 100
countries. NCR's software, hardware, consulting and support services
help organizations in retail, financial, travel, healthcare and other
industries interact with consumers across multiple channels.
NCR is a trademark of NCR Corporation in the United States and other
countries.
Source: NCR Corporation
NCR Corporation
Winnie Sze, 852 2975 6948
winnie.sze@ncr.com
or
Yanping
Wang, 8610 5826 2366
yanping.wang@ncr.com
or
NCR
Corporation
Caroline Rose, 770-623-7608
caroline.rose@ncr.com
