NCR Workstations Designed to Reduce Cost of Ownership, Optimize High-Speed Business Environment
Pilot has deployed the NCR RealPOS™ 70XRT, the industry’s most powerful integrated touchscreen POS workstation, in all 306 travel centers located in 39 states. The solution includes NCR RealPOS scanners and NCR RealPOS printers.
As part of the total solution, NCR provided staging, installation and project management services to ensure an efficient rollout with minimal disruption to store operations. NCR also provides technology support services to Pilot under an existing maintenance agreement.
“With the complexities of transactions that occur in travel center
operations, we sought a point-of-sale device that was ‘retail hardened’
to meet the speed demanded by our customers while reducing overall cost
of ownership,” said Pilot Senior Vice President and Chief Financial
Officer
Pilot also installed NCR
Retail Systems Manager (RSM) in selected store locations. RSM is a
remote monitoring and management software solution with a
“help-desk-friendly” interface. The NCR RealPOS 70XRT is the only
workstation in its class that offers
“Pilot’s technology strategy reflects their commitment to customer
service and results-oriented approach to business,” said
In addition to the checkout, NCR POS technology is utilized in Pilot’s restaurants and NCR self-service kiosks are available in every Pilot store. One kiosk serves as a Truck Driver Kiosk, enabling drivers to obtain receipts for many of their transactions in the Pilot store without having to wait in line at the checkout. A second kiosk in each Pilot store is dedicated to human resources applications.
About Pilot Travel Centers
About
NCR and NCR RealPOS are trademarks or registered trademarks of
Source:
NCR Corporation
Peter Tulupman, 212-589-8415
peter.tulupman@ncr.com