Document


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 

         
FORM 8-K
 

         
 
CURRENT REPORT
 
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
 
Date of Report (Date of earliest event reported): February 7, 2019
 

        
http://api.tenkwizard.com/cgi/image?quest=1&rid=23&ipage=12683301&doc=4
NCR CORPORATION
(Exact name of registrant as specified in its charter)
 

Commission File Number 001-00395  
Maryland
 
31-0387920
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
 
864 Spring Street NW
Atlanta, GA 30308
(Address of principal executive offices and zip code)
 
Registrant's telephone number, including area code: (937) 445-5000
 
N/A
(Former name or former address, if changed since last report)
 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2 below):

o Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
o Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
o Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
o Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).        Emerging growth company o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o







Item 2.02.     Results of Operations and Financial Condition.
On February 7, 2019, the Company issued a press release setting forth its fourth quarter and full year 2018 financial results along with its fiscal year 2019 financial outlook. A copy of the press release is attached hereto as Exhibit 99.1 and hereby incorporated by reference.
Item 7.01.     Regulation FD Disclosure.
On February 7, 2019, the Company will hold its previously announced conference call to discuss its fourth quarter and full year 2018 results and fiscal year 2019 financial outlook. A copy of supplementary materials that will be referred to in the conference call, and which were posted to the Company’s website, is attached hereto as Exhibit 99.2.

Item 9.01        Financial Statements and Exhibits.

(d)    Exhibits:

The following exhibits are attached with this current report on Form 8-K:

Exhibit No.
Description
99.1
Press Release issued by the Company, dated February 7, 2019
99.2
Supplemental materials, dated February 7, 2019

            
                        
                    



- 2 -





Index to Exhibits
The following exhibits are attached with this current report on Form 8-K:

Exhibit No.            Description            
99.1                Press Release issued by the Company, dated February 7, 2019
99.2                Supplemental materials, dated February 7, 2019


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
 
 
NCR Corporation
 
 
By:
 
/s/ Andre Fernandez
 
 
Andre Fernandez
 
 
Executive Vice President and Chief Financial Officer
Date: February 7, 2019






























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Exhibit



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NEWS RELEASE


February 7, 2019         

NCR Announces Fourth Quarter and Full Year 2018 Results

ATLANTA - NCR Corporation (NYSE: NCR) reported financial results today for the three months ended December 31, 2018. Fourth quarter, full year and other recent highlights include:

Fourth quarter revenue of $1.80 billion, up 1% as reported; Full year revenue of $6.41 billion, down 2% as reported
Fourth quarter GAAP diluted EPS of $(0.39); Fourth quarter non-GAAP diluted EPS of $0.84
Full year GAAP diluted EPS of $(0.72); Full year non-GAAP diluted EPS of $2.62
Fourth quarter services revenue up 2% and gross margin expansion of 250 basis points
Full year cash from operations of $572 million and free cash flow of $223 million
Completed planned acquisition of JetPay to expand our offerings to include end-to-end payment processing
Program to achieve at least $100 million cost savings in 2019 is on track
2019 guidance announced, including return to revenue growth

“In 2018 we made progress in our efforts to build a stronger and more efficient NCR and our fourth quarter results were indicative of the early success as we continue to improve our execution and stabilize our business,” said Michael Hayford, President and Chief Executive Officer. “Our work to simplify and stream line NCR is delivering results. During the fourth quarter, we achieved a significant ramp-up in hardware production, which demonstrates our success restructuring our manufacturing network. In addition, our Services business continues to generate improved margin performance through the ongoing implementation of our transformation initiatives.”

Mr. Hayford concluded, “Looking ahead, we enter 2019 with positive momentum and a commitment to return to growth by investing in our future while also reducing our cost structure. We are elevating our investment in digital-focused strategic growth platforms as we look to accelerate our mix shift to recurring software and services revenues. These investments will be supported by the addition of JetPay, which gives us an end-to-end payments platform and unlocks incremental recurring revenue streams. We are confident the further execution of our strategy will deliver competitive differentiation to our customers, strengthen our long-term growth profile and drive increased value creation for our stockholders.”

In this release, we use certain non-GAAP measures, including presenting certain measures on a constant currency basis. These non-GAAP measures include "free cash flow" and others with the words “non-GAAP," or "constant currency" in their titles. These non-GAAP measures are listed, described, and reconciled to their most directly comparable GAAP measures under the heading "Non-GAAP Financial Measures" later in this release.









Fourth Quarter 2018 Operating Results

Revenue
Fourth quarter revenue of $1.80 billion was up 1% year-over-year. Foreign currency fluctuations had an unfavorable impact on the revenue comparison of 2%.

The following table shows the revenue by segment for the fourth quarter:
$ in millions
Q4 2018
 
Q4 2017
 
% Change
 
% Change Constant Currency
    Software License
$
90

 
$
95

 
(5
%)
 
(4
%)
    Software Maintenance
90

 
96

 
(6
%)
 
(5
%)
    Cloud
163

 
156

 
4
%
 
5
%
    Professional Services
159

 
161

 
(1
%)
 
1
%
Software Revenue
$
502

 
$
508

 
(1
%)
 
%
 
 
 
 
 
 
 
 
Services Revenue
$
633

 
$
619

 
2
%
 
5
%
 
 
 
 
 
 
 
 
    ATM
$
367

 
$
303

 
21
%
 
26
%
    SCO
110

 
131

 
(16
%)
 
(16
%)
    POS
189

 
218

 
(13
%)
 
(12
%)
    IPS

 
3

 
(100
%)
 
(100
%)
Hardware Revenue
$
666

 
$
655

 
2
%
 
4
%
 
 
 
 
 
 
 
 
Total Revenue
$
1,801

 
$
1,782

 
1
%
 
3
%

Software revenue was flat on a constant currency basis driven by lower software license and software maintenance, partially offset by growth in cloud revenue.

Services revenue was up 5% on a constant currency basis driven by continued momentum in managed service offerings and implementation services.

Hardware revenue was up 4% on a constant currency basis. ATM revenue increased 26% on a constant currency basis primarily due to higher backlog conversion as we significantly ramped production. SCO revenue decreased 16% on a constant currency basis due to the timing of customer roll-outs. POS revenue decreased 12% on a constant currency basis in the quarter compared to growth of 20% on a constant currency basis in the prior year, which benefited from several large customer wins.

Gross Margin
Fourth quarter gross margin of $442 million decreased from $510 million in the prior year period. Gross margin rate was 24.5%, down from 28.6%. The decrease in gross margin was primarily due to higher operating costs in the Hardware segment as well as restructuring and transformation charges of $48 million incurred during the fourth quarter of 2018.

Fourth quarter gross margin (non-GAAP) of $495 million decreased from $523 million in the prior year period. Gross margin rate (non-GAAP) was 27.5%, down from 29.3%. The decrease in gross margin (non-GAAP) was primarily due to higher operating costs in the Hardware segment.

2





Expenses
Fourth quarter operating expenses of $379 million increased from $308 million in the prior year period. The increase in operating expenses was primarily due to restructuring and transformation expenses of $77 million incurred during the fourth quarter of 2018.

Fourth quarter operating expenses (non-GAAP) of $281 million decreased from $287 million in the prior period. The decrease in operating expenses (non-GAAP) was due to cost reduction benefits realized, partially offset by higher employee-related expenses.

Operating Income
Fourth quarter income from operations of $63 million decreased from $202 million in the prior year period. Income from operations reflected restructuring and transformation expenses of $125 million incurred during the fourth quarter of 2018.

Fourth quarter operating income (non-GAAP) of $214 million decreased from $236 million in the prior period. Operating income (non-GAAP) reflected lower profit in the Hardware segment and higher employee related expenses.

Other (Expense)
Fourth quarter other (expense) of $3 million decreased from $71 million in the prior period. The pension mark to market adjustment was income of $45 million in the fourth quarter of 2018 compared to expense of $28 million in the fourth quarter of 2017. Fourth quarter other (expense) (non-GAAP) of $48 million increased from $43 million compared to the prior year period due to higher interest expense.

Income Tax Expense (Benefit)
Fourth quarter income tax expense of $93 million decreased from $164 million in the prior year period. The fourth quarter effective income tax rate was 155% compared to 125% in the prior year period. Income tax decreased primarily due to lower income before taxes in the quarter and the impact of U.S. tax reform.

Fourth quarter income tax expense (non-GAAP) of $40 million decreased from $49 million in the prior year period. The fourth quarter effective income tax rate (non-GAAP) was 24% compared to 25% in the prior year period. Income tax (non-GAAP) decreased primarily due to lower income before taxes in the quarter.

Net Loss from Continuing Operations Attributable to NCR
Fourth quarter net loss from continuing operations attributable to NCR of $33 million increased from net loss from continuing operations of $35 million in the prior year period. Fourth quarter net income from continuing operations attributable to NCR (non-GAAP) of $126 million decreased from $142 million in the prior year period.

Cash Flow
Fourth quarter cash provided by operating activities of $409 million decreased from cash provided by operating activities of $482 million in the prior year period. Free cash flow was $317 million in the fourth quarter of 2018 as compared to $400 million in the fourth quarter of 2017. The decreases were due to lower earnings in the fourth quarter of 2018 and higher inventory as a result of the hardware initiatives.

Full Year 2018 Operating Results
Full year 2018 revenue of $6.41 billion was down 2% from 2017. Foreign currency fluctuations did not have an impact on the full year revenue comparison.

Full year 2018 GAAP diluted EPS of $(0.72) was down from $1.01 in 2017. Full year 2018 diluted EPS (non-GAAP) of $2.62 was down from $3.20 in 2017.

Full year cash provided by operating activities was $572 million and full year free cash flow was $223 million.


3



Restructuring and Transformation Initiatives
Our previously announced restructuring and transformation initiatives continue to progress on track. In Services, our performance and profit improvement program continues to deliver revenue growth and margin expansion. In Hardware, we are continuing the move to a more variable cost structure by reducing the number of manufacturing plants and ramping up production with contract manufacturers.

In order to focus the organization on the strategic growth areas, in the fourth quarter of 2018, we announced a spend optimization program to drive cost savings through operational efficiencies to generate at least $100 million of savings in 2019. These initiatives will create efficiencies in our corporate functions, reduce spend in the non-strategic areas and limit discretionary spending. We incurred a pre-tax charge of $64 million during the fourth quarter of 2018 and expect to incur an additional $30 million in 2019 for a total pre-tax charge of approximately $94 million. The cash impact of this program was $19 million during the fourth quarter of 2018 and is expected to be an additional $40 million to $50 million in 2019 for a total cash impact of approximately $60 million to $70 million.

Full Year 2019 Outlook

In 2019, our revenue growth is expected to be approximately 1% to 2%. Our GAAP diluted earnings per share guidance is expected to be $1.91 to $2.01, and our non-GAAP diluted earnings per share guidance is expected to be $2.75 to $2.85. Non-GAAP diluted earnings per share guidance assumes an effective tax rate of 23% to 24% for 2019 compared to 19% in 2018. We expect net income attributable to NCR to be $290 million to $305 million and adjusted earnings before interest, taxes, depreciation and amortization (Adjusted EBITDA) to be $1.04 billion to $1.08 billion. Additionally, we expect cash flow from operations to be $705 million to $730 million and free cash flow to be $300 million to $350 million.


2018 Fourth Quarter Earnings Conference Call

A conference call is scheduled for today at 4:30 p.m. (EDT) to discuss the fourth quarter 2018 results and guidance for full year 2019. Access to the conference call and accompanying slides, as well as a replay of the call, are available on NCR's web site at http://investor.ncr.com/. Additionally, the live call can be accessed by dialing 888-820-9413 (United States/Canada Toll-free) or 786-460-7169 (International Toll) and entering the participant passcode 2136365.

More information on NCR’s Q4 2018 earnings, including additional financial information and analysis, is available on NCR’s Investor Relations website at http://investor.ncr.com/.
 
About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: https://www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

News Media Contact
Scott Sykes
NCR Corporation
212.589.8428
scott.sykes@ncr.com

Investor Contact
Michael Nelson
NCR Corporation
678.808.6995
michael.nelson@ncr.com

4



Note to Investors This release contains forward-looking statements. Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “believe,” “will,” “should,” “would,” “could,” and words of similar meaning. Statements that describe or relate to NCR’s plans, goals, intentions, strategies, or financial outlook, and statements that do not relate to historical or current fact, are examples of forward-looking statements. The forward-looking statements in this release include statements about NCR’s financial guidance and outlook (including the section entitled “Full Year 2019 Outlook” and the table entitled "Reconciliation of Diluted Earnings (Loss) Per Share from Continuing Operations (GAAP) to Non-GAAP Diluted Earnings Per Share from Continuing Operations (non-GAAP)"); NCR’s areas of focus on strategic growth and expected results and impact of its spend optimization program in 2019; NCR’s expected areas of focus to drive growth and create long-term stockholder value; NCR’s plans to diversify revenue and streamline costs; expectations regarding the acquisition of JetPay, including the expansion of NCR's offerings to include end-to-end payment solutions; NCR's cost savings program and its expected benefits in 2019; expectations regarding ATM production rates and ATM revenues; NCR’s expected free cash flow generation and capital allocation strategy; earnings per share; the effective tax rate in 2019; and the expected impact of NCR's previously announced restructuring and transformation activities. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of NCR’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements, including those factors relating to: the strength of demand and pricing for ATMs and other financial services hardware and its effect on the results of our businesses and reportable segments; domestic and global economic and credit conditions including, in particular, those resulting from the imposition or threat of protectionist trade policies or import or export tariffs, global and regional market conditions and spending trends in the financial services and retail industries, new comprehensive U.S. tax legislation, modified or new global or regional trade agreements, the determination by the United Kingdom to exit the European Union, uncertainty over further potential changes in Eurozone participation and fluctuations in oil and commodity prices; the transformation of our business model and our ability to sell higher-margin software and services; our ability to improve execution in our sales and services organizations; our ability to successfully introduce new solutions and compete in the information technology industry; cybersecurity risks and compliance with data privacy and protection requirements; the possibility of disruptions in or problems with our data center hosting facilities; defects or errors in our products; the impact of our indebtedness and its terms on our financial and operating activities; the historical seasonality of our sales; tax rates and new U.S. tax legislation; foreign currency fluctuations; the success of our restructuring plans and cost reduction initiatives, including those in our Hardware segment; manufacturing disruptions, including those caused by or related to outsourced manufacturing; the availability and success of acquisitions, divestitures and alliances; our pension strategy and underfunded pension obligation; reliance on third party suppliers; the impact of the terms of our strategic relationship with Blackstone and our Series A Convertible Preferred Stock; our multinational operations, including in new and emerging markets; collectability difficulties in subcontracting relationships in certain geographical markets; development and protection of intellectual property; workforce turnover and the ability to attract and retain skilled employees; uncertainties or delays associated with the transition of key business leaders; environmental exposures from our historical and ongoing manufacturing activities; and uncertainties with regard to regulations, lawsuits, claims, and other matters across various jurisdictions. Additional information concerning these and other factors can be found in the Company’s filings with the U.S. Securities and Exchange Commission, including the Company’s most recent annual report on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8- K. Any forward-looking statement speaks only as of the date on which it is made. The Company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.


5




Non-GAAP Financial Measures

Non-GAAP Financial Measures. While NCR reports its results in accordance with Generally Accepted Accounting Principles in the United States, or GAAP, in this release NCR also uses the non-GAAP measures listed and described below.

Non-GAAP Diluted Earnings Per Share (EPS), Gross Margin (non-GAAP), Gross Margin Rate (non-GAAP), Operating Expenses (non-GAAP), Operating Income (non-GAAP), Operating Margin Rate (non-GAAP), Other (Expense) (non-GAAP), Income Tax Expense (non-GAAP), Effective Income Tax Rate (non-GAAP), and Net Income from Continuing Operations Attributable to NCR (non-GAAP). NCR’s non-GAAP diluted EPS, gross margin (non-GAAP), gross margin rate (non-GAAP), operating expenses (non-GAAP), operating income (non-GAAP), operating margin rate (non-GAAP), other (expense) (non-GAAP), income tax expense (non-GAAP), effective income tax rate (non-GAAP), and net income from continuing operations attributable to NCR (non-GAAP) are determined by excluding, as applicable, pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition related intangibles, from NCR’s GAAP earnings per share, gross margin, gross margin rate, expenses, income from operations, operating margin rate, other (expense), income tax expense, effective income tax rate and net income from continuing operations attributable to NCR, respectively. Due to the non-operational nature of these pension and other special items, NCR's management uses these non-GAAP measures to evaluate year-over-year operating performance. NCR also uses operating income (non-GAAP) and diluted EPS (non-GAAP), to manage and determine the effectiveness of its business managers and as a basis for incentive compensation. NCR believes these measures are useful for investors because they provide a more complete understanding of NCR's underlying operational performance, as well as consistency and comparability with NCR's past reports of financial results.

Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization (Adjusted EBITDA) NCR believes that Adjusted EBITDA (adjusted earnings before interest, taxes, depreciation and amortization) provides useful information to investors because it is an indicator of the strength and performance of the Company's ongoing business operations, including its ability to fund discretionary spending such as capital expenditures, strategic acquisitions and other investments. NCR determines Adjusted EBITDA for a given period based on its GAAP net income attributable to NCR plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization; plus other income (expense); plus pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition related intangibles.

Free Cash Flow and Free Cash Flow as a Percentage of Non-GAAP Net Income (or Free Cash Flow Conversion Rate). NCR defines free cash flow as net cash provided by/used in operating activities and cash flow provided by/used in discontinued operations less capital expenditures for property, plant and equipment, additions to capitalized software, discretionary pension contributions and pension settlements. NCR's management uses free cash flow to assess the financial performance of the Company and believes it is useful for investors because it relates the operating cash flow of the Company to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash generated after capital expenditures, which can be used for, among other things, investment in the Company's existing businesses, strategic acquisitions, strengthening the Company's balance sheet, repurchase of Company stock and repayment of the Company's debt obligations. Free cash flow does not represent the residual cash flow available for discretionary expenditures since there may be other nondiscretionary expenditures that are not deducted from the measure. NCR also describes the ratio of free cash flow to non-GAAP net income (or free cash flow conversion rate), which is calculated as free cash flow divided by non-GAAP net income. NCR’s management targets an annual free cash flow conversion rate at or above the range described in this release because management believes that a conversion rate at or above that range represents the efficient conversion of non-GAAP net income to free cash flow for its business. Free cash flow and free cash flow conversion rate do not have uniform definitions under GAAP and, therefore, NCR's definitions may differ from other companies' definitions of these measures.

Constant Currency. NCR presents certain financial measures, such as period-over-period revenue growth, on a constant currency basis, which excludes the effects of foreign currency translation by translating prior period results at current period monthly average exchange rates. Due to the overall variability of foreign exchange rates from period to period, NCR’s management uses constant currency measures to evaluate period-over-period operating performance on a more consistent and comparable basis. NCR’s management believes that presentation of financial measures without this result is more representative of the company's period-over-period operating performance, and provides additional insight into historical and/or future performance, which may be helpful for investors.

NCR's definitions and calculations of these non-GAAP measures may differ from similarly-titled measures reported by other companies and cannot, therefore, be compared with similarly-titled measures of other companies. These non-GAAP measures should not be considered as substitutes for, or superior to, results determined in accordance with GAAP. These non-GAAP measures are reconciled to their most directly comparable GAAP measures in the tables below.


6



Reconciliation of Gross Margin (GAAP) to Gross Margin (non-GAAP)
$ in millions
Q4 2018
 
Q4 2017
Gross Margin (GAAP)
$
442

 
$
510

Transformation and restructuring costs
48

 

Acquisition-related amortization of intangibles
5

 
13

Gross Margin (Non-GAAP)
$
495

 
$
523


Reconciliation of Gross Margin Rate (GAAP) to Gross Margin Rate (non-GAAP)

 
Q4 2018
 
Q4 2017
Gross Margin Rate (GAAP)
24.5
%
 
28.6
%
Transformation and restructuring costs
2.7
%
 
%
Acquisition-related amortization of intangibles
0.3
%
 
0.7
%
Gross Margin Rate (Non-GAAP)
27.5
%
 
29.3
%

Reconciliation of Operating Expenses (GAAP) to Operating Expenses (non-GAAP)
$ in millions
Q4 2018
 
Q4 2017
Operating Expenses (GAAP)
$
379

 
$
308

Transformation and restructuring costs
(77
)
 
(3
)
Acquisition-related amortization of intangibles
(16
)
 
(16
)
Acquisition-related costs
(5
)
 
(2
)
Operating Expenses (Non-GAAP)
$
281

 
$
287


Reconciliation of Income from Operations (GAAP) to Operating Income (non-GAAP)
$ in millions
Q4 2018
 
Q4 2017
Income from Operations (GAAP)
$
63

 
$
202

Transformation and restructuring costs
125

 
3

Acquisition-related amortization of intangibles
21

 
29

Acquisition-related costs
5

 
2

Operating Income (Non-GAAP)
$
214

 
$
236


Reconciliation of Other Income (Expense) (GAAP) to Other Income (Expense) (non-GAAP)
$ in millions
Q4 2018
 
Q4 2017
Other Income (Expense) (GAAP)
$
(3
)
 
$
(71
)
Pension mark-to-market adjustments
(45
)
 
28

Other Income (Expense) (Non-GAAP)
$
(48
)
 
$
(43
)


Reconciliation of Income Tax Expense (GAAP) to Income Tax Expense (non-GAAP)
$ in millions
Q4 2018
 
Q4 2017
Income Tax Expense (Benefit) (GAAP)
$
93

 
$
164

Transformation and restructuring costs
29

 
2

Acquisition-related amortization of intangibles
3

 
9

Acquisition-related costs
1

 
1

Pension mark-to-market adjustments
(1
)
 
3

Impact of U.S. tax reform
(85
)
 
(130
)
Income Tax Expense (Non-GAAP)
$
40

 
$
49



7



Reconciliation of Net Income (Loss) from Continuing Operations Attributable to NCR (GAAP) to
Net Income from Continuing Operations Attributable to NCR (non-GAAP)
$ in millions
Q4 2018
 
Q4 2017
Net Income from Continuing Operations Attributable to NCR (GAAP)
$
(33
)
 
$
(35
)
Transformation and restructuring costs
96

 
1

Acquisition-related amortization of intangibles
18

 
20

Acquisition-related costs
4

 
1

Pension mark-to-market adjustments
(44
)
 
25

Impact of U.S. tax reform
85

 
130

Net Income from Continuing Operations Attributable to NCR (Non-GAAP)
$
126

 
$
142


Reconciliation of Diluted Earnings (Loss) Per Share from Continuing Operations (GAAP) to
Non-GAAP Diluted Earnings Per Share from Continuing Operations (non-GAAP)

Q4 2018 Actual

Q4 2017 Actual

2018 Actual
 
2017 Actual
 
2019 Guidance(2)
Diluted Earnings Per Share (GAAP) (1)
$
(0.39
)

$
(0.38
)

$
(0.72
)
 
$
1.01

 
$1.91 - $2.01

Transformation & restructuring costs
0.64


0.01


1.21

 
0.13

 
0.31

Goodwill & long-lived asset impairment charges

 

 
1.16

 

 

Acquisition-related amortization of intangibles
0.12

 
0.13

 
0.45

 
0.51

 
0.48

Acquisition-related costs
0.03


0.01


0.03

 
0.02

 
0.05

Pension mark-to-market adjustments
(0.29
)
 
0.16

 
(0.29
)
 
0.16

 

Impact of U.S. tax reform
0.57

 
0.85

 
0.30

 
0.84

 

Diluted Earnings Per Share (non-GAAP) (1)
$
0.84


$
0.92


$
2.62

 
$
3.20

 
$2.75 - $2.85


(1)  
Non-GAAP diluted EPS is determined using the conversion of the Series A Convertible Preferred Stock into common stock in the calculation of weighted average diluted shares outstanding. GAAP EPS is determined using the most dilutive measure, either including the impact of dividends or deemed dividends on the Company's Series A Convertible Preferred Stock in the calculation of net income or loss available to common stockholders or including the impact of the conversion of the Series A Convertible Preferred Stock into common stock in the calculation of the weighted average diluted shares outstanding. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may not mathematically reconcile.
(2) 
Except for the adjustments noted herein, this guidance does not include the effects of any future acquisitions/divestitures, pension mark-to-market adjustments, taxes or other events, which are difficult to predict and may or may not be significant.

Reconciliation of Net Income (Loss) from Continuing Operations Attributable to NCR (GAAP) to Earnings Before Interest, Depreciation, Taxes and Amortization (Adjusted EBITDA)
$ in millions
2019 Guidance
Net Income Attributable to NCR (GAAP)
$290 - $305

Transformation & Restructuring costs
60

Acquisition-related amortization of intangibles
95

Acquisition-related costs
10

Interest
180 - 195

Taxes
85 - 95

Depreciation & Amortization (excluding acquisition-related amortization of intangibles)
240

Stock Compensation
80

Adjusted EBITDA (Non-GAAP)
$1,040 - $1,080







8



Reconciliation of Net Cash Provided by Operating Activities (GAAP) to Free Cash Flow (non-GAAP)
$ in millions
Q4 2018 QTD
 
Q4 2017 QTD
 
Q4 2018 YTD
 
Q4 2017 YTD
Net cash provided by operating activities
$
409

 
$
482

 
$
572

 
$
752

Total capital expenditures
(79
)
 
(88
)
 
(313
)
 
(294
)
Net cash used in discontinued operations
(13
)
 
6

 
(36
)
 
(8
)
Free cash flow
$
317

 
$
400

 
$
223

 
$
450




Reconciliation of Revenue Growth % (GAAP) to
Revenue Growth Constant Currency % (non-GAAP)
 
Three months ended December 31, 2018

Revenue Growth % (GAAP)
 
Favorable (unfavorable) FX impact
 
Revenue Growth Constant Currency %
(non-GAAP)
   Software License
(5)%
 
(1)%
 
(4)%
   Software Maintenance
(6)%
 
(1)%
 
(5)%
   Cloud
4%
 
(1)%
 
5%
   Professional Services
(1)%
 
(2)%
 
1%
Software
(1)%
 
(1)%
 
—%
Services
2%
 
(3)%
 
5%
   ATM
21%
 
(5)%
 
26%
   SCO
(16)%
 
—%
 
(16)%
   POS
(13)%
 
(1)%
 
(12)%
   IPS
(100)%
 
—%
 
(100)%
Hardware
2%
 
(2)%
 
4%
Total Revenue
1%
 
(2)%
 
3%


 
Twelve months ended December 31, 2018
 
Revenue Growth % (GAAP)
 
Favorable (unfavorable) FX impact
 
Revenue Growth Adjusted Constant Currency %
(non-GAAP)
Software
1%
 
—%
 
1%
Services
4%
 
—%
 
4%
Hardware
(9)%
 
—%
 
(9)%
Total Revenue
(2)%
 
—%
 
(2)%


9



http://api.tenkwizard.com/cgi/image?quest=1&rid=23&ipage=12683301&doc=5
NCR CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
(in millions, except per share amounts)
Schedule A
 
For the Periods Ended December 31
 
Three Months
 
Twelve Months
 
2018
 
2017
 
2018
 
2017
Revenue
 
 
 
 
 
 
 
Products
$
756

 
$
750

 
$
2,341

 
$
2,579

Services
1,045

 
1,032

 
4,064

 
3,937

Total Revenue
1,801

 
1,782

 
6,405

 
6,516

Cost of products
644

 
591

 
1,988

 
2,021

Cost of services
715

 
681

 
2,742

 
2,640

Total gross margin
442

 
510

 
1,675

 
1,855

% of Revenue
24.5
%
 
28.6
%
 
26.2
%
 
28.5
%
Selling, general and administrative expenses
273

 
245

 
1,005

 
923

Research and development expenses
62

 
63

 
252

 
241

Asset impairment charges
44

 

 
227

 

Income from operations
63

 
202

 
191

 
691

% of Revenue
3.5
%
 
11.3
%
 
3.0
%
 
10.6
%
Interest expense
(43
)
 
(41
)
 
(168
)
 
(163
)
Other (expense), net
40

 
(30
)
 
16

 
(46
)
Total other (expense), net
(3
)
 
(71
)
 
(152
)
 
(209
)
Income (loss) before income taxes and discontinued operations
60

 
131

 
39

 
482

% of Revenue
3.3
%
 
7.4
%
 
0.6
%
 
7.4
%
Income tax (benefit) expense
93

 
164

 
73

 
242

Income (loss) from continuing operations
(33
)
 
(33
)
 
(34
)
 
240

Income (loss) from discontinued operations, net of tax
(14
)
 
(10
)
 
(52
)
 
(5
)
Net income (loss)
(47
)
 
(43
)
 
(86
)
 
235

Net income (loss) attributable to noncontrolling interests

 
2

 
2

 
3

Net income (loss) attributable to NCR
$
(47
)
 
$
(45
)
 
$
(88
)
 
$
232

Amounts attributable to NCR common stockholders:
 
 
 
 
 
 
 
Income (loss) from continuing operations
$
(33
)
 
$
(35
)
 
$
(36
)
 
$
237

Dividends on convertible preferred stock
(13
)
 
(11
)
 
(49
)
 
(47
)
Deemed dividend on modification of convertible preferred stock

 

 

 
(4
)
Deemed dividend on convertible preferred shares related to redemption

 

 

 
(58
)
Net income (loss) from continuing operations attributable to NCR common stockholders
(46
)
 
(46
)
 
(85
)
 
128

Income (loss) from discontinued operations, net of tax
(14
)
 
(10
)
 
(52
)
 
(5
)
Net income (loss) attributable to NCR common stockholders
$
(60
)
 
$
(56
)
 
$
(137
)
 
$
123

Net income (loss) per share attributable to NCR common stockholders:
 
 
 
 
 
 
 
Net income (loss) per common share from continuing operations
 
 
 
 
 
 
 
Basic
$
(0.39
)
 
$
(0.38
)
 
$
(0.72
)
 
$
1.05

Diluted (1)
$
(0.39
)
 
$
(0.38
)
 
$
(0.72
)
 
$
1.01

Net income (loss) per common share
 
 
 
 
 
 
 
Basic
$
(0.51
)
 
$
(0.46
)
 
$
(1.16
)
 
$
1.01

Diluted (1)
$
(0.51
)
 
$
(0.46
)
 
$
(1.16
)
 
$
0.97

Weighted average common shares outstanding

 


 
 
 
 
Basic
118.6

 
121.9

 
118.4

 
121.9

Diluted (1)
118.6

 
121.9

 
118.4

 
127.0


(1) Diluted EPS is determined using the most dilutive measure, either including the impact of the dividends and deemed dividends on NCR's Series A Convertible Preferred Shares in the calculation of net income or loss per common share from continuing operations and net income or loss per common share or including the impact of the conversion of such preferred stock into common stock in the calculation of the weighted average diluted shares outstanding.


10





http://api.tenkwizard.com/cgi/image?quest=1&rid=23&ipage=12683301&doc=5
NCR CORPORATION
REVENUE AND OPERATING INCOME SUMMARY
(Unaudited)
(in millions)
Schedule B

 
For the Periods Ended December 31
 
Three Months
 
Twelve Months
 
2018
 
2017
 
% Change
 
% Change Constant Currency
 
2018
 
2017
 
% Change
 
% Change Constant Currency
Revenue by segment
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Software
$
502

 
$
508

 
(1)%
 
—%
 
$
1,912

 
$
1,900

 
1%
 
1%
   Software Gross Margin Rate
48.8
 %
 
52.8
 %
 
 
 
 
 
47.9
 %
 
50.9
 %
 
 
 
 
Services
633

 
619

 
2%
 
5%
 
2,460

 
2,373

 
4%
 
4%
   Services Gross Margin Rate
27.2
 %
 
24.7
 %
 
 
 
 
 
26.0
 %
 
24.5
 %
 
 
 
 
Hardware
666

 
655

 
2%
 
4%
 
2,033

 
2,243

 
(9)%
 
(9)%
   Hardware Gross Margin Rate
11.7
 %
 
15.6
 %
 
 
 
 
 
12.1
 %
 
16.4
 %
 
 
 
 
Total Revenue
$
1,801

 
$
1,782

 
1%
 
3%
 
$
6,405

 
$
6,516

 
(2)%
 
(2)%
   Gross Margin Rate
27.5
 %
 
29.3
 %
 
 
 
 
 
28.1
 %
 
29.4
 %
 
 
 
 
Operating income (loss) by segment
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Software
$
141

 
$
164

 
 
 
 
 
$
492

 
$
563

 
 
 
 
% of Revenue
28.1
 %
 
32.3
 %
 
 
 
 
 
25.7
 %
 
29.6
 %
 
 
 
 
Services
92

 
76

 
 
 
 
 
321

 
282

 
 
 
 
% of Revenue
14.5
 %
 
12.3
 %
 
 
 
 
 
13.0
 %
 
11.9
 %
 
 
 
 
Hardware
(19
)
 
(4
)
 
 
 
 
 
(125
)
 
(5
)
 
 
 
 
% of Revenue
(2.9
)%
 
(0.6
)%
 
 
 
 
 
(6.1
)%
 
(0.2
)%
 
 
 
 
Subtotal-segment operating income
$
214

 
$
236

 
 
 
 
 
$
688

 
$
840

 
 
 
 
             % of Revenue
11.9
 %
 
13.2
 %
 
 
 
 
 
10.7
 %
 
12.9
 %
 
 
 
 
Other adjustments (1)
151

 
34

 
 
 
 
 
497

 
149

 
 
 
 
Total income from operations
$
63

 
$
202

 
 
 
 
 
$
191

 
$
691

 
 
 
 

(1) 
The following table presents the other adjustments for NCR:
 
For the Periods Ended December 31
 
Three Months
 
Twelve Months
In millions
2018
 
2017
 
2018
 
2017
Transformation and restructuring costs
$
125

 
$
3

 
$
223

 
$
29

Goodwill and long-lived asset impairments

 

 
183

 

Acquisition-related amortization of intangible assets
21

 
29

 
85

 
115

Acquisition-related costs
5

 
2

 
6

 
5

Total other adjustments
$
151

 
$
34

 
$
497

 
$
149



11



http://api.tenkwizard.com/cgi/image?quest=1&rid=23&ipage=12683301&doc=5
NCR CORPORATION
CONSOLIDATED BALANCE SHEETS
(Unaudited)
(in millions, except per share amounts)
Schedule C
 
December 31,
2018
 
September 30, 2018
 
December 31,
2017
Assets
 
 
 
 
 
Current assets
 
 
 
 
 
Cash and cash equivalents
$
464

 
$
334

 
$
537

Accounts receivable, net
1,356

 
1,309

 
1,270

Inventories
806

 
916

 
780

Other current assets
397

 
296

 
243

Total current assets
3,023

 
2,855

 
2,830

Property, plant and equipment, net
359

 
348

 
341

Goodwill
2,692

 
2,589

 
2,741

Intangibles, net
595

 
501

 
578

Prepaid pension cost
140

 
133

 
118

Deferred income taxes
448

 
488

 
460

Other assets
504

 
591

 
586

Total assets
$
7,761

 
$
7,505

 
$
7,654

Liabilities and stockholders’ equity
 
 
 
 
 
Current liabilities
 
 
 
 
 
Short-term borrowings
$
185

 
$
246

 
$
52

Accounts payable
897

 
804

 
762

Payroll and benefits liabilities
238

 
225

 
219

Contract liabilities
461

 
427

 
458

Other current liabilities
501

 
302

 
398

Total current liabilities
2,282

 
2,004

 
1,889

Long-term debt
2,980

 
2,881

 
2,939

Pension and indemnity plan liabilities
759

 
803

 
798

Postretirement and postemployment benefits liabilities
118

 
130

 
133

Income tax accruals
91

 
118

 
148

Other liabilities
259

 
261

 
200

Total liabilities
6,489

 
6,197

 
6,107

Redeemable noncontrolling interests
14

 
14

 
15

Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.9, 0.9 and 0.8 shares issued and outstanding as of December 31, 2018, September 30, 2018 and December 31, 2017
859

 
846

 
810

Stockholders' equity
 
 
 
 
 
NCR stockholders' equity:
 
 
 
 
 
Preferred stock: par value $0.01 per share, 100.0 shares authorized, no shares issued and outstanding as of December 31, 2018, September 30, 2018 and December 31, 2017

 

 

Common stock: par value $0.01 per share, 500.0 shares authorized, 118.7, 118.0 and 122.0 shares issued and outstanding as of December 31, 2018, September 30, 2018 and December 31, 2017
1

 
1

 
1

Paid-in capital
34

 
19

 
60

Retained earnings
606

 
666

 
857

Accumulated other comprehensive loss
(246
)
 
(242
)
 
(199
)
Total NCR stockholders' equity
395

 
444

 
719

Noncontrolling interests in subsidiaries
4

 
4

 
3

Total stockholders' equity
399

 
448

 
722

Total liabilities and stockholders' equity
$
7,761

 
$
7,505

 
$
7,654


12



http://api.tenkwizard.com/cgi/image?quest=1&rid=23&ipage=12683301&doc=5
NCR CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
(in millions)
Schedule D
 
For the Periods Ended December 31
 
Three Months

Twelve Months
 
2018
 
2017
 
2018
 
2017
Operating activities
 
 
 
 
 
 
 
Net income (loss)
$
(47
)
 
$
(43
)
 
$
(86
)
 
$
235

Adjustments to reconcile net (loss) income to net cash provided by operating activities:
 
 
 
 
 
 
 
Loss (income) from discontinued operations
14

 
10

 
52

 
5

Depreciation and amortization
81

 
91

 
330

 
354

Stock-based compensation expense
17

 
17

 
72

 
77

Deferred income taxes
29

 
154

 
14

 
173

Gain on sale of property, plant and equipment and other assets

 
(1
)
 
(2
)
 
(3
)
Impairment of long-lived and other assets
46

 

 
239

 
1

Changes in assets and liabilities:
 
 
 
 
 
 
 
Receivables
(53
)
 
136

 
(155
)
 
29

Inventories
112

 
52

 
(70
)
 
(68
)
Current payables and accrued expenses
167

 
54

 
198

 
(78
)
Contract liabilities
23

 
(10
)
 
(13
)
 
10

Employee benefit plans
(42
)
 
9

 
(60
)
 
(4
)
Other assets and liabilities
62

 
13

 
53

 
21

Net cash provided by operating activities
409

 
482

 
572

 
752

Investing activities
 
 
 
 
 
 
 
Expenditures for property, plant and equipment
(39
)
 
(47
)
 
(143
)
 
(128
)
Proceeds from sales of property, plant and equipment

 

 
3

 
6

Additions to capitalized software
(40
)
 
(41
)
 
(170
)
 
(166
)
Business acquisition, net
(206
)
 
(8
)
 
(206
)
 
(8
)
Proceeds from divestiture

 
3

 

 
3

Other investing activities, net

 
3

 
(4
)
 
3

Net cash used in investing activities
(285
)
 
(90
)
 
(520
)
 
(290
)
Financing activities
 
 
 
 
 
 
 
Short term borrowings, net
(8
)
 
(14
)
 
(1
)
 
(4
)
Payments on term credit facilities

 
(24
)
 
(51
)
 
(61
)
Payments on revolving credit facilities
(800
)
 
(830
)
 
(2,233
)
 
(1,940
)
Borrowings on revolving credit facilities
845

 
605

 
2,453

 
1,940

Repurchases of Company common stock

 

 
(210
)
 
(350
)
Proceeds from employee stock plans
4

 
4

 
20

 
15

Tax withholding payments on behalf of employees
(6
)
 
(7
)
 
(36
)
 
(31
)
Other financing activities

 
(2
)
 

 
(3
)
Net cash provided by (used in) financing activities
35

 
(268
)
 
(58
)
 
(434
)
Cash flows from discontinued operations


 

 

 

Net cash used in discontinued operations
(13
)
 
6

 
(36
)
 
(8
)
Effect of exchange rate changes on cash and cash equivalents
(13
)
 

 
(25
)
 
16

Decrease in cash, cash equivalents, and restricted cash
133

 
130

 
(67
)
 
36

Cash, cash equivalents and restricted cash at beginning of period
343

 
413

 
543

 
507

Cash, cash equivalents, and restricted cash at end of period
$
476

 
$
543

 
$
476

 
$
543


13
q42018callslidesfinal
Q4 2018 EARNINGS CONFERENCE CALL MICHAEL HAYFORD, PRESIDENT & CEO OWEN SULLIVAN, COO ANDRE FERNANDEZ, CFO February 7, 2019


 
NOTES TO INVESTORS FORWARD-LOOKING STATEMENTS. Comments made during this conference call and in these materials contain forward- looking statements. Statements that describe or relate to NCR's plans, goals, intentions, strategies, or financial outlook, and statements that do not relate to historical or current fact, are examples of forward-looking statements. The forward-looking statements in these materials include statements about NCR’s full year 2019 financial guidance and the expected type and magnitude of the non-operational adjustments included in any forward-looking non-GAAP measures; NCR's strategy and expected areas of focus to drive stockholder value creation including strategic growth platforms, revenue shift and spend optimization, and related expected investments and results; areas of focus to improve productivity; completed and targeted mergers and acquisitions and their expected benefits; expectations for future merger and acquisition activity; NCR's investment priorities, Services and Hardware Operations transformation activities and cost optimization initiatives, and their expected benefits in 2019; stock repurchases for dilution, capital expenditures and capital allocations in 2019; and NCR's expected free cash flow generation and capital allocation strategy. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements, including those factors listed in Item 1a "Risk Factors" of NCR's Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC) on February 26, 2018, and those factors detailed from time to time in NCR's other SEC reports. These materials are dated February 7, 2019, and NCR does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. NON-GAAP MEASURES. While NCR reports its results in accordance with generally accepted accounting principles in the United States (GAAP), comments made during this conference call and in these materials will include or make reference to certain "non-GAAP" measures, including: selected measures, such as period-over-period revenue growth, expressed on a constant currency (CC) basis; gross margin rate (non-GAAP); diluted earnings per share (non-GAAP); free cash flow (FCF); gross margin (non-GAAP); net debt; adjusted EBITDA; the ratio of net debt to adjusted EBITDA; operating income (non-GAAP); interest and other expense (non-GAAP); income tax expense (non-GAAP); effective income tax rate (non-GAAP); and net income (non-GAAP). These measures are included to provide additional useful information regarding NCR's financial results, and are not a substitute for their comparable GAAP measures. Explanations of these non-GAAP measures, and reconciliations of these non-GAAP measures to their directly comparable GAAP measures, are included in the accompanying "Supplementary Materials" and are available on the Investor Relations page of NCR's website at www.ncr.com. Descriptions of many of these non-GAAP measures are also included in NCR's SEC reports. USE OF CERTAIN TERMS. As used in these materials: (i) the term "recurring revenue" means the sum of cloud, hardware maintenance and software maintenance revenue; (ii) the term “net annual contract value” or “net ACV” for any particular period means NCR’s net bookings for cloud revenue during the period, and is calculated as twelve months of expected subscription revenues under new cloud contracts during such period less twelve months of subscription revenues under cloud contracts that expired or were terminated during such period, adjusted for twelve months of expected pricing discounts or price increases from renewals of existing contracts; (iii) the term "CC" means constant currency; and (iv) the term "FCF" means free cash flow. These presentation materials and the associated remarks made during this conference call are integrally related and are intended to be presented and understood together. 2


 
OVERVIEW RESULTS IN LINE with expectations Continued to IMPROVE EXECUTION and STABILIZE the business Services continued MARGIN EXPANSION Entered PAYMENTS through acquisition of JetPay 2019 GUIDANCE: Revenue growth 1-2%; Non- GAAP EPS $2.75-$2.85; FCF $300M- $350M 3


 
STRATEGIC THESIS NCR Shareholder Value Creation will be driven by: Top-Line Mix shift Spend Revenue Growth to Software Optimization & Services 4


 
STRATEGIC GROWTH PLATFORMS Digital Digital Digital First First First Banking Restaurant Retail Digital Digital Connected Convenience Digital Services and Fuel Small Business Essentials 5


 
PRODUCTIVITY FOCUS AREAS Services Hardware SG&A & Opex Transformation Network • Service • Executing • Reduce SG&A and performance and manufacturing discretionary spend productivity transformation with at least $100M initiatives initiatives of savings in 2019 • Driving revenue • Higher utilization and rates and more GM expansion variable cost structure 6


 
Q4 2018 FINANCIAL RESULTS Non-GAAP Gross Revenue Margin Rate FX FX ($39) million (20) bps $1.80 29.3% $1.78 billion 27.5% billion Q4 2017 Q4 2018 Q4 2017 Q4 2018 Revenue up 1% as reported and up 3% CC; Non-GAAP gross margin rate down 180 bps as Recurring revenue up 1%, 42% of total revenue reported and down 200 bps CC Non-GAAP Diluted EPS Free Cash Flow FX $0.00 $400 $0.92 $317 $0.84 million million Q4 2017 Q4 2018 Q4 2017 Q4 2018 Free Cash Flow down due to lower earnings and Non-GAAP Diluted EPS down due to increased costs higher working capital 7


 
FY 2018 FINANCIAL RESULTS Non-GAAP Gross Revenue Margin Rate FX FX ($9) million (10 bps) $6.52 $6.41 29.4% 28.1% billion billion 2017 2018 2017 2018 Revenue down 2% as reported and CC; Non-GAAP gross margin rate down 130 bps as Recurring revenue up 3%, 46% of total revenue reported and down 140 bps CC Non-GAAP Diluted EPS Free Cash Flow FX $0.01 $450 $3.20 $2.62 million $223 million 2017 2018 2017 2018 Non-GAAP Diluted EPS down due to Free Cash Flow down due to lower earnings and lower revenue and increased costs higher working capital 8


 
SOFTWARE Q4 2018 Update Q4 2018 Q4 2017 % Change % Change CC Software License $90 $95 (5)% (4)% Attached License 41 37 11% 16% Unattached License 49 58 (16)% (16)% Software Maintenance 90 96 (6)% (5)% Cloud 163 156 4% 5% Professional Services 159 161 (1)% 1% Software Revenue $502 $508 (1)% —% Software Gross Margin $245 $268 (9)% (7)% Software Gross Margin Rate 48.8% 52.8% (400) bps (400) bps Operating Income $141 $164 (14)% (13)% Operating Income as a % of Revenue 28.1% 32.3% (420) bps (430) bps KEY HIGHLIGHTS $ in millions • Software License down 4% CC with lower unattached license revenue, partially offset by increases in attached license revenue • Software maintenance revenue down 5% CC due to lower software license revenue from prior periods • Cloud revenue up 5% CC driven by increased revenue from existing customers as well as the addition of JetPay in December; Net ACV of $10M • Operating income down driven by higher mix of third party software content 9


 
SERVICES Q4 2018 Update Q4 2018 Q4 2017 % Change % Change CC Services Revenue $633 $619 2% 5% Services Gross Margin $172 $153 12% 16% Services Gross Margin Rate 27.2% 24.7% +250 bps +260 bps Operating Income $92 $76 21% 25% Operating Income as a % of Revenue 14.5% 12.3% +220 bps +230 bps $ in millions KEY HIGHLIGHTS • Services revenue increased 5% CC driven by continued momentum in managed service offerings and increased wallet share from the current install base driven by improved customer satisfaction • Operating income increased 25% CC due to continued and sustainable improvements achieved through services transformation initiatives offset by continued investment • Service transformation initiative is a performance and profit improvement program focused on transforming NCR’s services margin profile through: 1) productivity and efficiency improvements; 2) remote diagnostics and repair; 3) product life-cycle management; and 4) a higher mix of managed services 10


 
HARDWARE Q4 2018 Update % Change Q4 2018 Q4 2017 % Change CC ATMs $367 $303 21% 26% Self-Checkout (SCO) 110 131 (16)% (16)% Point-of-Sale (POS) 189 218 (13)% (12)% Interactive Printer Solutions (IPS) — 3 (100)% (100)% Hardware Revenue $666 $655 2% 4% Hardware Gross Margin $78 $102 (24)% (23)% Hardware Gross Margin Rate 11.7% 15.6% (390) bps (410) bps Operating Loss ($19) ($4) Unfav Unfav Operating Loss as a % of Revenue (2.9%) (0.6%) Unfav Unfav $ in millions KEY HIGHLIGHTS • ATM revenue up 26% CC driven by higher backlog conversion as we significantly ramped production • SCO revenue down due to timing of customer roll-outs • POS revenue down compared to growth of 20% CC in the prior year, which benefited from several large customer wins • Operating income decreased due to increased costs associated with our manufacturing transformation initiatives • Hardware profitability significantly improved sequentially as manufacturing transformation initiatives progressing as planned 11


 
FREE CASH FLOW, NET DEBT & EBITDA Free Cash Flow Q4 2018 Q4 2017 FY 2018 FY 2017 Cash Provided by Operating Activities $409 $482 $572 $752 Total capital expenditures (79) (88) (313) (294) Cash used in Discontinued Operations (13) 6 (36) (8) Free Cash Flow $317 $400 $223 $450 $ in millions Net Debt & EBITDA FY 2018 Q3 2018 FY 2017 Debt $3,165 $3,127 $2,991 Cash (464) (334) (537) Net Debt $2,701 $2,793 $2,454 Adjusted EBITDA (1) $957 $984 $1,124 Net Debt / Adjusted EBITDA 2.8x 2.8x 2.2x $ in millions (1) Adjusted EBITDA for the trailing twelve-month period 12


 
2019 GUIDANCE FY 2019 Guidance Revenue Growth 1% - 2% Net Income Attributable to NCR $290 - $305 Adjusted EBITDA $1,040 - $1,080 GAAP Diluted EPS $1.91 - $2.01 Non-GAAP Diluted EPS $2.75 - $2.85 Cash Flow from Operations $705 - $730 Free Cash Flow $300 - $350 Capital Allocations 2018 2019 Stock repurchases $210 ~ $100 Capital expenditures $313 $350-$375 Mergers and acquisitions $206 $300-$400 $ in millions, except per share amounts 13


 
2019 EBITDA BRIDGE $1,040 - $1,080 $957 18 ix ost tate her th ion ion 19 20 ce/M le C Es Ot row ans mat nd 20 Pri eop eal ss G Exp sfor Spe on P R sine ces ran vity zati Bu rvi T ucti imi Se HW rod Opt & P $ in millions 14


 
LOOKING FORWARD Allocate capital to highest growth and return on investment opportunities Return to growth Mix shift to software, services and recurring revenue Improve cost structure Drive cash flow generation 15


 
SUPPLEMENTARY MATERIALS


 
Q4 2018 and FY 2018 GAAP RESULTS % Change % Change As As Q4 2018 Q4 2017 Reported FY 2018 FY 2017 Reported Revenue $1,801 $1,782 1% $6,405 $6,516 (2)% Gross Margin 442 510 (13)% 1,675 1,855 (10)% Gross Margin Rate 24.5% 28.6% 26.2% 28.5% Operating Expenses 379 308 23% 1,484 1,164 27% % of Revenue 21.0% 17.3% 23.2% 17.9% Operating Income 63 202 (69)% 191 691 (72)% % of Revenue 3.5% 11.3% 3.0% 10.6% Interest and other expense (3) (71) (96)% (152) (209) (27)% Income Tax (Benefit) Expense 93 164 (43)% 73 242 (70)% Effective Income Tax Rate 155% 125% 187% 50% Net Income ($33) ($35) 6% ($36) $237 (115)% Diluted EPS ($0.39) ($0.38) (3)% ($0.72) $1.01 (171)% in millions, except per share amounts 17


 
Q4 2018 and FY 2018 OPERATIONAL RESULTS % Change % Change % Change % Change Adjusted As Constant As Constant Q4 2018 Q4 2017 Reported Currency FY 2018 FY 2017 Reported Currency Revenue $1,801 $1,782 1% 3% $6,405 $6,516 (2)% (2)% Gross Margin (non-GAAP) 495 523 (5)% (4)% 1,800 1,916 (6)% (6)% Gross Margin Rate (non-GAAP) 27.5% 29.3% (180) bps (200) bps 28.1% 29.4% (130) bps (140) bps Operating Expenses (non-GAAP) 281 287 (2)% —% 1,112 1,076 3% 3% % of Revenue 15.6% 16.1% 17.4% 16.5% Operating Income (non-GAAP) 214 236 (9)% (8)% 688 840 (18)% (18)% % of Revenue 11.9% 13.2% (130) bps (150) bps 10.7% 12.9% (220)bps (220)bps Interest and other expense (non- GAAP) (48) (43) 12% 23% (197) (181) (9)% (9)% Income Tax Expense (non-GAAP) 40 49 (18)% 94 162 (42)% Effective Income Tax Rate (non-GAAP) 24% 25% 19% 25% Net Income (non-GAAP) $126 $142 (13)% (13)% $394 $494 (20)% (20)% Diluted EPS (non-GAAP) $0.84 $0.92 (9)% (9)% $2.62 $3.20 (18)% (18)% in millions, except per share amounts 18


 
SOFTWARE FY 2018 FY 2017 % Change % Change CC Software License $308 $336 (8)% (8)% Attached License 111 121 (8)% (8)% Unattached License 197 215 (8)% (8)% Software Maintenance 366 374 (2)% (2)% Cloud 631 592 7% 7% Professional Services 607 598 2% 1% Software Revenue $1,912 $1,900 1% 1% Software Gross Margin $916 $967 (5)% (5)% Software Gross Margin Rate 47.9% 50.9% (300) bps (290) bps Operating Income $492 $563 (13)% (12)% Operating Income as a % of Revenue 25.7% 29.6% (390) bps (380) bps $ in millions 19


 
SERVICES FY 2018 FY 2017 % Change % Change CC Services Revenue $2,460 $2,373 4% 4% Services Gross Margin $639 $581 10% 11% Services Gross Margin Rate 26.0% 24.5% +150 bps +170 bps Operating Income $321 $282 14% 17% Operating Income as a % of Revenue 13.0% 11.9% +110 bps +140 bps $ in millions 20


 
HARDWARE % Change FY 2018 FY 2017 % Change CC ATMs $979 $1,012 (3)% (3)% Self-Checkout (SCO) 346 407 (15)% (15)% Point-of-Sale (POS) 708 806 (12)% (12)% Interactive Printer Solutions (IPS) — 18 (100)% (100)% Hardware Revenue $2,033 $2,243 (9)% (9)% Hardware Gross Margin $245 $368 (33)% (36)% Hardware Gross Margin Rate 12.1% 16.4% (430) bps (400) bps Operating Loss ($125) ($5) Unfav Unfav Operating Loss as a % of Revenue (6.1%) (0.2%) Unfav Unfav $ in millions 21


 
NON-GAAP MEASURES While NCR reports its results in accordance with generally accepted accounting principles (GAAP) in the United States, comments made during this conference call and in these materials will include non-GAAP measures. These measures are included to provide additional useful information regarding NCR's financial results, and are not a substitute for their comparable GAAP measures. Operating Income (non-GAAP), Diluted EPS (non-GAAP), Gross Margin (non-GAAP), Gross Margin Rate (non-GAAP), Interest and Other expense (non-GAAP), Effective Income Tax Rate (non-GAAP), Net Income (non-GAAP), Operating Expenses (non-GAAP) and Income Tax Expense (non-GAAP). NCR’s operating income (non-GAAP), diluted earnings per share (non-GAAP), gross margin (non- GAAP), gross margin rate (non-GAAP), interest and other expense (non-GAAP), effective income tax rate (non-GAAP), and net income (non-GAAP), operating expenses (non-GAAP) and income tax expense (non-GAAP) are determined by excluding pension mark-to- market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition related intangibles, from NCR's GAAP income (loss) from operations, earnings per share, gross margin, gross margin rate, interest and other expense, effective income tax rate, net income, operating expenses and income tax expense, respectively. Due to the non-operational nature of these pension and other special items, NCR's management uses these non-GAAP measures to evaluate year-over-year operating performance. NCR also uses operating income (non-GAAP) and non-GAAP diluted EPS, to manage and determine the effectiveness of its business managers and as a basis for incentive compensation. NCR believes these measures are useful for investors because they provide a more complete understanding of NCR's underlying operational performance, as well as consistency and comparability with NCR's past reports of financial results. Free Cash Flow. NCR defines free cash flow as net cash provided by/used in operating activities and cash flow provided by/used in discontinued operations less capital expenditures for property, plant and equipment, additions to capitalized software, discretionary pension contributions and pension settlements. NCR's management uses free cash flow to assess the financial performance of the Company and believes it is useful for investors because it relates the operating cash flow of the Company to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash generated after capital expenditures which can be used for, among other things, investment in the Company's existing businesses, strategic acquisitions, strengthening the Company's balance sheet, repurchase of Company stock and repayment of the Company's debt obligations. Free cash flow does not represent the residual cash flow available for discretionary expenditures since there may be other nondiscretionary expenditures that are not deducted from the measure. Free cash flow does not have a uniform definition under GAAP and, therefore, NCR's definition may differ from other companies' definition of this measure. 22


 
NON-GAAP MEASURES Constant Currency. NCR presents certain financial measures, such as period-over-period revenue growth, on a constant currency basis, which excludes the effects of foreign currency translation by translating prior period results at current period monthly average exchange rates. Due to the overall variability of foreign exchange rates from period to period, NCR’s management uses constant currency measures to evaluate period-over-period operating performance on a more consistent and comparable basis. NCR’s management believes that presentation of financial measures without these results is more representative of the company's period- over-period operating performance, and provides additional insight into historical and/or future performance, which may be helpful for investors. Net Debt and Adjusted EBITDA. NCR believes that Net Debt provides useful information to investors because NCR’s management reviews Net Debt as part of its management of overall liquidity, financial flexibility, capital structure and leverage. In addition, certain debt rating agencies, creditors and credit analysts monitor NCR’s Net Debt as part of their assessments of NCR’s business. NCR determines Net Debt based on its total debt less cash and cash equivalents, with total debt being defined as total short-term borrowings plus total long-term debt. NCR believes that Adjusted EBITDA (adjusted earnings before interest, taxes, depreciation and amortization) provides useful information to investors because it is an indicator of the strength and performance of the Company's ongoing business operations, including its ability to fund discretionary spending such as capital expenditures, strategic acquisitions and other investments. NCR determines Adjusted EBITDA for a given period based on its GAAP net income attributable to NCR plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization; plus other income (expense); plus pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition related intangibles. NCR believes that its ratio of net debt to Adjusted EBITDA provides useful information to investors because it is an indicator of the company's ability to meet its future financial obligations. NCR believes that its ratio of Net Debt to Adjusted EBITDA provides useful information to investors because it is an indicator of the company's ability to meet its future financial obligations. In addition, the Net Debt to Adjusted EBITDA ratio is measures frequently used by investors and credit rating agencies. The Net Debt to Adjusted EBITDA ratio is calculated by dividing Net Debt by trailing twelve- month Adjusted EBITDA. NCR management's definitions and calculations of these non-GAAP measures may differ from similarly-titled measures reported by other companies and cannot, therefore, be compared with similarly-titled measures of other companies. These non-GAAP measures should not be considered as substitutes for, or superior to, results determined in accordance with GAAP. These non-GAAP measures are reconciled to their corresponding GAAP measures in the following slides and elsewhere in these materials. These reconciliations and other information regarding these non-GAAP measures are also available on the Investor Relations page of NCR's website at www.ncr.com. 23


 
GAAP TO NON-GAAP RECONCILIATION Net Income from Continuing Operations (GAAP) to Adjusted EBITDA (non-GAAP) FY 2017 Q3 2018 LTM FY 2018 in millions Net (Loss) Income from Continuing Operations (GAAP) $240 ($34) ($34) Pension Mark-to-Market Adjustments 28 28 (45) Transformation/Restructuring Costs 29 101 223 Acquisition-Related Amortization of Intangibles 115 93 85 Acquisition-Related Costs 5 3 6 Long-lived and Intangible Asset Impairment Charges — 183 183 Net (Income) Loss from Continuing Operations Attributable to Noncontrolling Interests (3) — (2) Interest Expense 163 166 168 Interest Income (3) (3) (5) Depreciation and Amortization 231 239 241 Income Taxes 242 144 73 Stock Compensation Expense 77 64 64 Adjusted EBITDA (non-GAAP) $1,124 $984 $957 $1,124 24


 
GAAP TO NON-GAAP RECONCILIATION Q4 2018 QTD Transformation Acquisition- Pension Q4 QTD Acquisition- Impact of Q4 QTD and related mark-to- 2018 related U.S. Tax 2018 Restructuring amortization of market GAAP costs Reform non-GAAP in millions (except per share amounts) costs intangibles adjustments Product revenue $756 $— $— $— $— $— $756 Service revenue 1,045 — — — — — 1,045 Total revenue 1,801 — — — — — 1,801 Cost of products 644 (19) (1) — — — 624 Cost of services 715 (29) (4) — — — 682 Gross margin 442 48 5 — — — 495 Gross margin rate 24.5% 2.7% 0.3% —% —% —% 27.5% Selling, general and administrative expenses 273 (29) (16) (5) — — 223 Research and development expenses 62 (4) — — — — 58 Asset impairment charges 44 (44) — — — — — Total operating expenses 379 (77) (16) (5) — — 281 Total operating expense as a % of revenue 21.0% (4.2)% (0.9)% (0.3)% —% —% 15.6% Income from operations 63 125 21 5 — — 214 Income from operations as a % of revenue 3.5% 6.9% 1.2% 0.3% —% —% 11.9% Interest and Other (expense) income, net (3) — — — (45) — (48) Income from continuing operations before income 60 125 21 5 (45) — 166 taxes Income tax (benefit) expense 93 29 3 1 (1) (85) 40 Effective income tax rate 155% 24% Income from continuing operations (33) 96 18 4 (44) 85 126 Net income attributable to noncontrolling interests — — — — — — — Income from continuing operations (attributable to ($33) $96 $18 $4 ($44) $85 $126 NCR) Diluted earnings per share ($0.39) $0.64 $0.12 $0.03 ($0.29) $0.57 $0.84 Diluted shares outstanding 118.6 149.9 25


 
GAAP TO NON-GAAP RECONCILIATION Q4 2018 QTD Q4 QTD 2018 Q4 QTD 2018 GAAP non-GAAP in millions (except per share amounts) Income from continuing operations attributable to NCR common stockholders: Income from continuing operations (attributable to NCR) $(33) $126 Dividends on convertible preferred shares (13) — Income from continuing operations attributable to NCR common $(46) $126 stockholders Weighted average outstanding shares: Weighted average diluted shares outstanding 118.6 121.1 Weighted as-if converted preferred shares — 28.8 Total shares used in diluted earnings per share 118.6 149.9 Diluted earnings per share (1) ($0.39) $0.84 (1) GAAP EPS is determined using the most dilutive measure, either including the impact of the dividends on NCR's Series A Convertible Preferred Shares in the calculation of net income or loss available to common stockholders or including the impact of the conversion of such preferred stock into common stock in the calculation of the weighted average diluted shares outstanding. Non-GAAP EPS is always determined using the as-if converted preferred shares and shares that would be issued for stock compensation awards. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may be calculated using different methods, and may not mathematically reconcile. 26


 
GAAP TO NON-GAAP RECONCILIATION Q4 2017 QTD Acquisition- Pension Q4 QTD Acquisition- Impact of Q4 QTD Transformation related mark-to- 2017 related U.S. Tax 2017 non- Costs amortization market costs Reform GAAP of intangibles adjustments GAAP in millions (except per share amounts) Product revenue $750 $— $— $— $— $— $750 Service revenue 1,032 — — — — — 1,032 Total revenue 1,782 — — — — — 1,782 Cost of products 591 — (6) — — — 585 Cost of services 681 — (7) — — — 674 Gross margin 510 — 13 — — — 523 Gross margin rate 28.6% —% 0.7% —% —% —% 29.3% Selling, general and administrative expenses 245 (4) (16) (2) — — 223 Research and development expenses 63 1 — — — — 64 Total expenses 308 (3) (16) (2) — — 287 Total expense as a % of revenue 17.3% (0.2)% (0.9)% (0.1)% —% —% 16.1% Income from operations 202 3 29 2 — — 236 Income from operations as a % of revenue 11.3% 0.2% 1.6% —% —% —% 13.2% Interest and Other (expense) income, net (71) — — — 28 — (43) Income from continuing operations before income taxes 131 3 29 2 28 — 193 Income tax expense 164 2 9 1 3 (130) 49 Effective income tax rate 125% 25% Income from continuing operations (33) 1 20 1 25 130 144 Net income attributable to noncontrolling interests 2 — — — — — 2 Income from continuing operations (attributable to NCR) ($35) $1 $20 $1 $25 $130 $142 Diluted (loss) earnings per share ($0.38) $0.01 $0.13 $0.01 $0.16 $0.85 $0.92 Diluted shares outstanding 121.9 153.7 27


 
GAAP TO NON-GAAP RECONCILIATION Q4 2017 QTD Q4 QTD 2017 Q4 QTD 2017 GAAP non-GAAP in millions (except per share amounts) Income from continuing operations attributable to NCR common stockholders: Income from continuing operations (attributable to NCR) ($35) $142 Dividends on convertible preferred shares ($11) — Income from continuing operations attributable to NCR common ($46) $142 stockholders Weighted average outstanding shares: Weighted average diluted shares outstanding 121.9 126.4 Weighted as-if converted preferred shares — 27.3 Total shares used in diluted earnings per share 121.9 153.7 Diluted earnings per share (1) ($0.38) $0.92 (1) GAAP EPS is determined using the most dilutive measure, either including the impact of the dividends on NCR's Series A Convertible Preferred Shares in the calculation of net income or loss available to common stockholders or including the impact of the conversion of such preferred stock into common stock in the calculation of the weighted average diluted shares outstanding. Non-GAAP EPS is always determined using the as-if converted preferred shares and shares that would be issued for stock compensation awards. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may be calculated using different methods, and may not mathematically reconcile. 28


 
GAAP TO NON-GAAP RECONCILIATION FY 2018 Transformation Goodwill & Acquisition- Pension Acquisition- Impact of FY 2018 and Long-lived related mark-to- FY 2018 related U.S. Tax Restructuring Asset amortization of market GAAP costs Reform non-GAAP in millions (except per share amounts) costs Impairments intangibles adjustments Product revenue $2,341 $— $— $— $— $— $— $2,341 Service revenue 4,064 — — — — — — 4,064 Total revenue 6,405 — — — — — — 6,405 Cost of products 1,988 (59) — (10) — — — 1,919 Cost of services 2,742 (43) — (13) — — — 2,686 Gross margin 1,675 102 — 23 — — — 1,800 Gross margin rate 26.2% 1.5% —% 0.4% —% —% —% 28.1% Selling, general and administrative expenses 1,005 (67) — (62) (6) — — 870 Research and development expenses 252 (10) — — — — — 242 Asset impairment charges 227 (44) (183) — — — — — Total expenses 1,484 (121) (183) (62) (6) — — 1,112 Total expense as a % of revenue 23.2% (1.9)% (2.8)% (1.0)% (0.1)% —% —% 17.4% Income from operations 191 223 183 85 6 — — 688 Income from operations as a % of revenue 3.0% 3.4% 2.9% 1.3% 0.1% —% —% 10.7% Interest and Other (expense) income, net (152) — — — — (45) — (197) Income from continuing operations before 39 223 183 85 6 (45) — 491 income taxes Income tax expense 73 41 8 17 1 (1) (45) 94 Effective income tax rate 187% 19% Income from continuing operations (34) 182 175 68 5 (44) 45 397 Net income attributable to noncontrolling 2 — 1 — — — — 3 interests Income from continuing operations ($36) $182 $174 $68 $5 ($44) $45 $394 (attributable to NCR) Diluted earnings per share ($0.72) $1.21 $1.16 $0.45 $0.03 ($0.29) $0.30 $2.62 Diluted Shares outstanding 118.4 150.2 29


 
GAAP TO NON-GAAP RECONCILIATION FY 2018 FY 2018 FY 2018 GAAP non-GAAP in millions (except per share amounts) Income from continuing operations attributable to NCR common stockholders: Income from continuing operations (attributable to NCR) $(36) $394 Dividends on convertible preferred shares (49) — Income from continuing operations attributable to NCR common $(85) $394 stockholders Weighted average outstanding shares: Weighted average diluted shares outstanding 118.4 121.9 Weighted as-if converted preferred shares — 28.3 Total shares used in diluted earnings per share 118.4 150.2 Diluted earnings per share (1) ($0.72) $2.62 (1) GAAP EPS is determined using the most dilutive measure, either including the impact of the dividends on NCR's Series A Convertible Preferred Shares in the calculation of net income or loss available to common stockholders or including the impact of the conversion of such preferred stock into common stock in the calculation of the weighted average diluted shares outstanding. Non-GAAP EPS is always determined using the as-if converted preferred shares and shares that would be issued for stock compensation awards. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may be calculated using different methods, and may not mathematically reconcile. 30


 
GAAP TO NON-GAAP RECONCILIATION FY 2017 Acquisition- Acquisition- Pension mark- FY 2017 Transformation related Impact of U.S. FY 2017 related to-market Costs amortization Tax Reform GAAP costs adjustments non-GAAP in millions (except per share amounts) of intangibles Product revenue $2,579 $— $— $— $— $— $2,579 Service revenue 3,937 — — — — — 3,937 Total revenue 6,516 — — — — — 6,516 Cost of products 2,021 (2) (25) — — — 1,994 Cost of services 2,640 (9) (25) — — — 2,606 Gross margin 1,855 11 50 — — — 1,916 Gross margin rate 28.5% 0.1% 0.8% —% —% —% 29.4% Selling, general and administrative expenses 923 (14) (65) (5) — — 839 Research and development expenses 241 (4) — — — — 237 Total expenses 1,164 (18) (65) (5) — — 1,076 Total expense as a % of revenue 17.9% (0.3)% (1.0)% (0.1)% —% —% 16.5% Income from operations 691 29 115 5 — — 840 Income from operations as a % of revenue 10.6% 0.4% 1.8% 0.1% —% —% 12.9% Interest and Other (expense) income, net (209) — — — 28 — (181) Income from continuing operations before 482 29 115 5 28 — 659 income taxes Income tax expense (benefit) 242 9 36 2 3 (130) 162 Effective income tax rate 50% 25% Income from continuing operations 240 20 79 3 25 130 497 Net income attributable to noncontrolling 3 — — — — — 3 interests Income from continuing operations $237 $20 $79 $3 $25 $130 $494 (attributable to NCR) Diluted earnings per share $1.01 $0.13 $0.51 $0.02 $0.16 $0.84 $3.20 Diluted Shares outstanding 127.0 154.3 31


 
GAAP TO NON-GAAP RECONCILIATION FY 2017 FY 2017 FY 2017 GAAP non-GAAP in millions (except per share amounts) Income from continuing operations attributable to NCR common stockholders: Income from continuing operations (attributable to NCR) $237 $494 Dividends on convertible preferred shares (47) — Deemed dividend on modification of convertible preferred shares (4) — Deemed dividend on convertible preferred shares related to redemption value (58) — accretion Income from continuing operations attributable to NCR common $128 $494 stockholders Weighted average outstanding shares: Weighted average diluted shares outstanding 127.0 127.0 Weighted as-if converted preferred shares — 27.3 Total shares used in diluted earnings per share 127.0 154.3 Diluted earnings per share (1) $1.01 $3.20 (1) GAAP EPS is determined using the most dilutive measure, either including the impact of the dividends on NCR's Series A Convertible Preferred Shares in the calculation of net income or loss available to common stockholders or including the impact of the conversion of such preferred stock into common stock in the calculation of the weighted average diluted shares outstanding. Non-GAAP EPS is always determined using the as-if converted preferred shares and shares that would be issued for stock compensation awards. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may be calculated using different methods, and may not mathematically reconcile. 32


 
GAAP TO NON-GAAP RECONCILIATION Q4 2018 QTD & YTD Gross Margin and Gross Margin Rate (non-GAAP) to Gross Margin and Gross Margin Rate (GAAP) Q4 2018 QTD Q4 2018 YTD Gross Margin Gross Margin Gross Margin Rate % Gross Margin Rate % Software 245 48.8% 916 47.9% Services 172 27.2% 639 26.0% Hardware 78 11.7% 245 12.1% Total Gross Margin (non-GAAP) 495 27.5% 1,800 28.1% Less: Transformation Costs 48 2.7% 102 1.5% Acquisition-related amortization of intangibles 5 0.3% 23 0.4% Total Gross Margin (GAAP) 442 24.5% 1,675 26.2% 33


 
GAAP TO NON-GAAP RECONCILIATION Q4 2017 QTD & YTD Gross Margin and Gross Margin Rate (non-GAAP) to Gross Margin and Gross Margin Rate (GAAP) Q4 2017 QTD Q4 2017 YTD Gross Gross Gross Margin Rate Gross Margin Rate Margin % Margin % Software 268 52.8% 967 50.9% Services 153 24.7% 581 24.5% Hardware 102 15.6% 368 16.4% Total Gross Margin (non-GAAP) 523 29.3% 1,916 29.4% Less: Transformation Costs — —% 11 0.1% Acquisition-related amortization of intangibles 13 0.7% 50 0.8% Total Gross Margin (GAAP) 510 28.6% 1,855 28.5% 34


 
GAAP TO NON-GAAP RECONCILIATION Q4 2018 QTD & YTD Operating Income and Operating Income Rate (non-GAAP) to Operating Income and Operating Income Rate (GAAP) Q4 2018 QTD Q4 2018 YTD Operating Operating Operating Operating Income Income Income Income Rate Rate Software 141 28.1% 492 25.7% Services 92 14.5% 321 13.0% Hardware (19) (2.9)% (125) (6.1)% Total Operating Income (non-GAAP) 214 11.9% 688 10.7% Less: Transformation & Restructuring costs 125 6.9% 223 3.4% Asset Impairment charges — —% 183 2.9% Acquisition-related amortization of intangibles 21 1.2% 85 1.3% Acquisition-related costs 5 0.3% 6 0.1% Total Operating Income (GAAP) 63 3.5% 191 3.0% 35


 
GAAP TO NON-GAAP RECONCILIATION Q4 2017 QTD & YTD Operating Income and Operating Income Rate (non-GAAP) to Operating Income and Operating Income Rate (GAAP) Q4 2017 QTD Q4 2017 YTD Operating Operating Operating Operating Income Income Rate Income Income Rate Software 164 32.3% 563 29.6% Services 76 12.3% 282 11.9% Hardware (4) (0.6)% (5) (0.2)% Total Operating Income (non-GAAP) 236 13.2% 840 12.9% Less: Transformation Costs 3 0.2% 29 0.4% Acquisition-related amortization of intangibles 29 1.6% 115 1.8% Acquisition-related costs 2 —% 5 0.1% Total Operating Income (GAAP) 202 11.3% 691 10.6% 36


 
GAAP TO NON-GAAP RECONCILIATION Revenue Growth % (GAAP) to Revenue Growth Constant Currency % (non-GAAP) Q4 2018 QTD Q4 2018 YTD Revenue Revenue Growth Revenue Favorable Growth Revenue Favorable Adjusted Growth % (unfavorable) Constant Growth % (unfavorable) Constant (GAAP) FX impact Currency % (GAAP) FX impact Currency % (non- (non- GAAP) GAAP) Software License (5)% (1)% (4)% (8)% —% (8)% Attached License 11% (5)% 16% (8)% —% (8)% Unattached License (16)% —% (16)% (8)% —% (8)% Software Maintenance (6)% (1)% (5)% (2)% —% (2)% Cloud 4% (1)% 5% 7% —% 7% Professional Services (1)% (2)% 1% 2% 1% 1% Software (1)% (1)% —% 1% —% 1% Services 2% (3)% 5% 4% —% 4% ATMs 21% (5)% 26% (3)% —% (3)% Self-Checkout (SCO) (16)% —% (16)% (15)% —% (15)% Point-of-Sale (POS) (13)% (1)% (12)% (12)% —% (12)% Interactive Printer Solutions (IPS) (100)% —% (100)% (100)% —% (100)% Hardware 2% (2)% 4% (9)% —% (9)% Total Revenue 1% (2)% 3% (2)% —% (2)% 37


 
GAAP TO NON-GAAP RECONCILIATION Gross Margin Growth % (GAAP) to Gross Margin Growth % on a Constant Currency Basis (non-GAAP) Q4 2018 QTD 2018 YTD Constant Constant Gross Margin Favorable Currency Gross Margin Favorable Currency Growth % (unfavorable) Gross Margin Growth % (unfavorable) Gross Margin Reported FX impact Growth % Reported FX impact Growth % (non-GAAP) (non-GAAP) Software (9)% (2)% (7)% (5)% —% (5)% Services 12% (4)% 16% 10% (1)% 11% Hardware (24)% (1)% (23)% (33)% 3% (36)% Total Gross Margin (5)% (1)% (4)% (6)% —% (6)% 38


 
GAAP TO NON-GAAP RECONCILIATION Operating Income Growth % (GAAP) to Operating Income Growth % on a Constant Currency Basis (non-GAAP) Q4 2018 QTD 2018 YTD Constant Constant Operating Currency Operating Currency Income Favorable Operating Income Favorable Operating Growth % (unfavorable) Income Growth % (unfavorable) Income Reported FX impact Growth % Reported FX impact Growth % (non-GAAP) (non-GAAP) Software (14)% (1)% (13)% (13)% (1)% (12)% Services 21% (4)% 25% 14% (3)% 17% Hardware (375)% (272)% (647)% (5,000)% 1,000% (6,000)% Total Operating Income (9)% (1)% (8)% (18)% —% (18)% 39


 
GAAP TO NON-GAAP RECONCILIATION Gross Margin Growth bps (GAAP) to Gross Margin Growth bps on a Constant Currency Basis (non-GAAP) Q4 2018 QTD 2018 YTD Constant Constant Gross Margin Favorable Currency Gross Margin Favorable Currency bps Growth (unfavorable) Gross Margin bps Growth (unfavorable) Gross Margin Reported FX impact bps Growth Reported FX impact bps Growth (non-GAAP) (non-GAAP) Software (400) bps — bps (400) bps (300) bps 10 bps (290) bps Services 250 bps 10 bps 260 bps 150 bps 20 bps 170 bps Hardware (390) bps (20) bps (410) bps (430) bps 30 bps (400) bps Total Gross Margin bps (180) bps (20) bps (200) bps (130) bps (10) bps (140) bps 40


 
GAAP TO NON-GAAP RECONCILIATION Operating Income Growth bps (GAAP) to Operating Income Growth bps on a Constant Currency Basis (non-GAAP) Q4 2018 QTD 2018 YTD Constant Constant Operating Favorable Currency Operating Favorable Currency Income bps (unfavorable) Operating Income bps (unfavorable) Operating Growth FX impact Income bps Growth FX impact Income bps Reported Growth (non- Reported Growth (non- GAAP) GAAP) Software (420) bps (10) bps (430) bps (390) bps 10 bps (380) bps Services 220 bps 10 bps 230 bps 110 bps 30 bps 140 bps Hardware (230) bps (20) bps (250) bps (590) bps (50) bps (640) bps Total Operating Income (130) bps 20 bps (150) bps (220) bps — bps (220) bps 41


 
GAAP TO NON-GAAP RECONCILIATION Diluted Earnings Per Share 2019 Guidance Diluted EPS (GAAP) (1) (2) $1.91 - $2.01 Transformation & Restructuring costs 0.31 Acquisition-Related Amortization of Intangibles 0.48 Acquisition-Related Costs 0.05 Non-GAAP Diluted EPS (1) (3) $2.75 - $2.85 (1) Non-GAAP diluted EPS is determined using the conversion of the Series A Convertible Preferred Stock into common stock in the calculation of weighted average diluted shares outstanding. GAAP EPS is determined using the most dilutive measure, either including the impact of dividends or deemed dividends on the Company's Series A Convertible Preferred Stock in the calculation of net income or loss available to common stockholders or including the impact of the conversion of the Series A Convertible Preferred Stock into common stock in the calculation of the weighted average diluted shares outstanding. Therefore, GAAP diluted EPS and non-GAAP diluted EPS may not mathematically reconcile. (2) Except for the adjustments noted herein, this guidance does not include the effects of any future acquisitions/ divestitures, pension mark-to-market adjustments, taxes or other events, which are difficult to predict and which may or may not be significant. (3) For FY 2019, we have assumed an effective tax rate of 23% to 24% and a share count of 151 million compared to an effective tax rate of 19% and a share count of 150 million in FY 2018. 42


 
GAAP TO NON-GAAP RECONCILIATION Earnings Before Interest, Taxes, Depreciation & Amortization (Adjusted EBITDA) 2019 Guidance Net Income Attributable to NCR (GAAP) $290 - $305 Transformation & Restructuring costs 60 Acquisition-Related Amortization of Intangibles 95 Acquisition-Related Costs 10 Interest 180 - 195 Taxes 85 - 95 Depreciation & Amortization 240 Stock Compensation 80 Adjusted EBITDA (Non-GAAP) $1,040 - $1,080 43


 
GAAP TO NON-GAAP RECONCILIATION 2019 Guidance Cash Provided by Operating Activities $705 - $730 Less: Total capital expenditures (350) - (375) Less: Cash used in Discontinued Operations (30) Free Cash Flow $300 - $350 $ in millions 44