Form 8-K: Q4 2013 Earnings Release


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 

         
 
FORM 8-K
 

         
 
CURRENT REPORT
 
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
 
Date of Report (Date of earliest event reported): February 6, 2014
 

        
 
NCR CORPORATION
(Exact name of registrant as specified in its charter)
 

        
 
Commission File Number 001-00395
 
 
 
 
Maryland
 
31-0387920
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
 
3097 Satellite Boulevard
Duluth, Georgia 30096
(Address of principal executive offices and zip code)
 
Registrant's telephone number, including area code: (937) 445-5000
 
N/A
(Former name or former address, if changed since last report)
 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2 below):

[ ] Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
[ ] Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
[ ] Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
[ ] Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 

     








Item 2.02.     Results of Operations and Financial Condition

On February 6, 2014, the Company issued a press release setting forth its fourth quarter 2013 financial results along with its fiscal year 2014 and first quarter 2014 financial outlook. A copy of the press release is attached hereto as Exhibit 99.1 and hereby incorporated by reference.


Item 7.01.     Regulation FD Disclosure.

On February 6, 2014, the Company will hold its previously announced conference call to discuss its fourth quarter 2013 results and its fiscal year 2014 and first quarter 2014 financial outlook. A copy of supplementary materials that will be referred to in the conference call, and which were posted to the Company’s website, is attached hereto as Exhibit 99.2.


Item 9.01        Financial Statements and Exhibits.

(d)    Exhibits:

The following exhibits are attached with this current report on Form 8-K:

Exhibit No.            Description
99.1                Press Release issued by the Company, dated February 6, 2014            99.2                Supplementary Materials, dated February 6, 2014    



- 2 -





SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
 
 
NCR Corporation
 
 
By:
 
/s/ Robert Fishman

 
 
Robert Fishman
 
 
Senior Vice President and Chief Financial Officer
Date: February 6, 2014










































- 3 -





Index to Exhibits
The following exhibit is attached with this current report on Form 8-K:

Exhibit No.            Description            
99.1                Press Release issued by the Company, dated February 6, 2014
99.2                Supplementary Materials, dated February 6, 2014


- 4 -
Exhibit 99.1 - Q4 2013 Earnings Release



    
 
 
Exhibit 99.1
 
 

NEWS RELEASE
February 6, 2014         

NCR Announces Fourth Quarter Results

NCR achieves strong non-pension operating income and free cash flow generation
Software revenue growth led to continued operational gross margin expansion

Non-pension operating income (NPOI)(1) of $221 million, an increase of 22%; GAAP income from operations of $297 million, a decrease of 28% primarily related to lower pension benefit

Free cash flow(2) generation of $317 million, an increase of 160%; GAAP net cash provided by operating activities of $265 million, an increase of 165%

Non-GAAP diluted EPS(1) of $0.83, an increase of 15%; GAAP diluted EPS of $1.21, a decrease of 17% primarily related to lower pension benefit

Software revenue increased 27% driving continued operational gross margin expansion

2014 full year guidance announced

DULUTH, Georgia - NCR Corporation (NYSE: NCR) reported financial results today for the three months ended December 31, 2013. Reported revenue of $1.67 billion increased 2% from the fourth quarter of 2012. Fourth-quarter revenue includes an unfavorable impact of 2% as a result of foreign currency translation.

Non-pension operating income(1) in the fourth quarter of 2013 was $221 million and non-GAAP diluted EPS(1) was $0.83 compared to $181 million and $0.72 in the prior-year period. NCR reported fourth quarter income from operations of $297 million and diluted EPS of $1.21 compared to $411 million and $1.45 in the fourth quarter of 2012. Please refer to the tables and footnotes at the end of this release for explanations and GAAP to non-GAAP reconciliations.

"I am very proud of the NCR team's many accomplishments in 2013, highlighted by record financial results and outstanding progress on our strategic priorities," said Bill Nuti, Chairman and CEO of NCR.  "We continue to execute at a high level as we reinvent NCR and transform our company into a software and services led business, with an accelerated path to a higher margin, sustainable growth, and more predictable revenue model - along with a strong cash generation profile.  Once again, we have another healthy outlook for the forthcoming year.  In 2014, we expect a better overall balance across our Lines of Businesses, geographies and product segments, with another strong year of software growth.  The combination of our organic development and acquired assets have separated NCR from our traditional competition and placed us on a path to become the market leader in the burgeoning consumer transaction technologies category."

Fourth Quarter 2013 Operating Segment Results(1) 

Financial Services

NCR's Financial Services segment generated fourth quarter revenue of $852 million, a decrease of 7% from the fourth quarter of 2012. The decrease was primarily driven by declines in the Americas theater. Foreign currency fluctuations had an unfavorable impact on the year-over-year revenue comparison by 2%.

Operating income for Financial Services was $111 million in the fourth quarter of 2013 as compared to $100 million in the fourth quarter of 2012. The increase in operating income was driven by a favorable mix of revenues, including a higher mix of software revenue and reduced expenses.

Retail Solutions

The Retail Solutions segment generated revenue of $536 million in the fourth quarter of 2013, an increase of 9% from the fourth quarter of 2012. The increase was driven by growth in all of our theaters due to the impact of the Retalix business, which contributed $86 million of revenue in the fourth quarter of 2013. Foreign currency fluctuations had an unfavorable impact on the year-over-year revenue comparison by 3%.
 
Operating income for Retail Solutions was $65 million in the fourth quarter of 2013 as compared to $44 million in the fourth quarter of 2012. The increase in operating income was driven by a higher mix of software revenue and the contribution of the Retalix business as noted above.

Hospitality
 
The Hospitality segment generated revenue of $176 million in the fourth quarter of 2013, an increase of 17% from the fourth quarter of 2012. The increase was driven by growth in all of our theaters. Foreign currency fluctuations had an unfavorable impact on the year-over-year revenue comparison by 1%.

Operating income for Hospitality was $26 million in the fourth quarter of 2013 as compared to $22 million in the fourth quarter of 2012. The increase in operating income was driven by higher revenues, slightly offset by investment in sales and development resources.

Emerging Industries

The Emerging Industries segment generated revenue of $106 million in the fourth quarter of 2013, an increase of 31% from the fourth quarter of 2012. The increase was driven by growth in all of our theaters. Foreign currency fluctuations had an unfavorable impact on the year-over-year revenue comparison by 2%.

Operating income for Emerging Industries was $19 million in the fourth quarter of 2013 as compared to $15 million in the fourth quarter of 2012. The increase in operating income was due to higher revenues.











Fourth Quarter 2013 Business Highlights

Financial Services

In the Financial Services segment, NCR greatly strengthened its financial services software offerings through two acquisitions, received an important industry certification, and continued to advance its Interactive Teller technology and other software and hardware solutions across the globe.

On December 2, 2013, NCR entered into a definitive agreement to purchase Digital Insight Corporation, a leader in online and mobile banking solutions, and completed the acquisition of Alaric Systems Limited, a provider of secure transaction switching and fraud prevention software. On January 10, 2014, NCR completed its acquisition of Digital Insight, which was financed using the net proceeds from NCR’s December 2013 offering of $1.1 billion of senior notes, $250 million in incremental term loans under NCR’s senior secured credit facility and approximately $300 million in additional borrowings under the revolving portion of NCR’s senior secured credit facility. Together, these companies complement and extend NCR’s existing capabilities in the banking industry to form a complete enterprise software platform designed to deliver a unique and compelling consumer experience across all digital and physical channels - mobile, online, branch, and ATM.

Also during the quarter, NCR received certification of APTRATM Interactive Teller from First Data, a global leader in electronic commerce and payment processing. The certification by First Data enables its financial institution clients to use APTRATM Interactive Teller for standard ATM transaction processing. NCR also expanded its APTRATM Interactive Teller customer base during the quarter as Landmark Bank deployed the first Interactive Teller ATM in Missouri and First Community Credit Union became the first institution in Houston with NCR video teller services.

NCR also secured hardware wins in Europe. NCR was chosen by the Royal Bank of Scotland to install more than 2,000 NCR SelfServTM ATMs across the U.K. over the next three years. NCR also extended its relationship with Automatia, a leading Finnish ATM network operator, and will replace 400 older, non-NCR ATMs and 200 NCR Personas series ATMs with 600 new NCR SelfServTM 25 and 26 ATMs which are designed to withstand the extreme low temperatures in Finland.

In Asia, NCR entered into a professional services engagement with the Bank of China to develop new ATM applications. Additionally, Fukuoka Financial Group, Inc. deployed the NCR iTRAN® ImageTrac Series 5, a high-speed document processing scanner, to improve the operational efficiency for its data entry and image-item sorting.

Retail Solutions

In the Retail Solutions segment, NCR received industry recognition for its software leadership, introduced NCR Silver 3.0, and secured customer wins for its software, point-of-sale (POS) and self-checkout solutions.

Cornell Mayo, an NCR subsidiary, was identified as a leader in the 2013 RIS Software Leaderboard, ranking first in 20 categories and in the top ten for 14 additional categories - more top rankings than any other vendor. The annual Software Leaderboard, developed and published by RIS News, is considered the industry’s most influential guide to the top retail technology software companies.

NCR Silver, NCR’s tablet and mobile-based POS system for small businesses, announced the release of NCR Silver 3.0, which includes additional features that make it even easier for small businesses to save time while managing and growing their businesses. The new functionality supports multiple locations, gives business

2



owners the ability to set user roles, like Cashier or Manager, and assign permissions, and includes a new Time Clock feature that simplifies payroll management. NCR Silver is built to run in the cloud, using consumer-friendly technology, and works on Apple® devices running iOS, like the iPad®, iPhone® and iPod touch®. In addition to 7-day live support, NCR Small Business introduced Silver SidewalkTM, a customer community portal where NCR Silver customers can interact with each other, explore product features, search the knowledge base, find helpful tips and get assistance from the Customer Care team.

Retail software customer wins during the quarter included the deployment by Queensland Frozen Food Services of NCR Power Mobile, an innovative and easy-to-use business-to-business customer relationship management software solution.

Additionally, Lukoil, one of the world’s largest oil and gas providers, deployed NCR’s latest POS software and hardware for petroleum and convenience stores at more than 170 petrol station convenience stores in Belgium and updated legacy POS equipment with new NCR technology at more than 400 sites in six countries in Central and Eastern Europe.

Pilot Flying J, which serves more than 1.3 million customers daily at its more than 650 travel centers and travel plazas in North America, entered into an agreement for an omni-commerce NCR retail POS solution that will streamline deploying and managing in-store, mobile commerce and online storefront systems.

Scotmid, a convenience store chain with 200 branches in the UK, agreed to deploy NCR SelfServ™ Checkout solutions to drive profits and improve customer service and the overall brand experience at its convenience stores. The solutions reduce queue waiting time and allow employees to be redeployed from front end checkout to valuable in-aisle functions.

Hospitality

In the Hospitality segment, NCR advanced its Pulse Real-Time offering and secured customer wins for its Aloha software and POS terminals.

Pulse Real-Time is a SaaS-based mobile analytics engine, available on Android® and iOS® devices. The application helps restaurant operators solve the challenges of low visibility into operational performance, lack of predictable data and the inability to be in several places simultaneously. Pulse Real-Time deployments in the quarter included Ted’s Montana Grill.

During the quarter, NCR also assisted Johnny Rockets’ expansion into Brazil. Johnny Rockets will open its first two restaurants in Brazil with the support of NCR Aloha software running on NCR POS technology. Johnny Rockets selected the NCR POS solution because it is optimized for fast-paced food service operations.

In addition, Juan Valdez Café stores agreed to replace their PC-based POS terminals with an NCR solution to enhance customer service and experiences chain wide. The NCR POS solution includes a guest-facing screen so Juan Valdez Café stores can create and easily communicate new marketing initiatives, such as offering special drinks, replacing their previous use of paper-based advertising.

Emerging Industries

During the quarter, in the Emerging Industries segment, NCR continued to advance its self-service technologies for the travel industry.


3



Air Macau deployed a self-service airline check-in solution from NCR to enable its passengers to check-in, access flight information, select seats, and scan and print boarding passes. NCR will also provide Air Macau with after-sales service support. NCR also worked with China Southern Airlines (China Southern) to share its self-service check-in solution at Guangzhou Baiyun International Airport with Air France, making China Southern the first airline based in China to share self-service check-in with a foreign airline.

NCR signed a long-term agreement with GuestLogix Inc., the leading global provider of onboard retail and payment technology solutions to airlines and the passenger travel industry, to develop a comprehensive and secure solution that airlines can use to sell additional products and services at multiple touch points throughout the travel journey, improving the passenger experience.

NCR also entered into an agreement to provide the United States Transportation Security Administration (TSA) with a mobile solution that employs NCR boarding pass scanners and enables TSA agents to enhance security and expedite passenger identification at checkpoints nationwide.



Fourth Quarter 2013 Financial Highlights

Income from operations was $297 million in the fourth quarter of 2013 compared to $411 million in the fourth quarter of 2012. The decrease was mainly due to lower pension benefit which decreased from $254 million in the fourth quarter of 2012 to $99 million in the fourth quarter of 2013. Non-pension operating income(1) was $221 million in the fourth quarter of 2013 compared to $181 million in the fourth quarter of 2012. The increase was mainly due to an increase in software revenues.

Net cash provided by operating activities was $265 million during the fourth quarter of 2013 compared to net cash provided by operating activities of $100 million in the prior-year period. Free cash flow (net cash from operations and discontinued operations, less capital expenditures for property, plant and equipment, additions to capitalized software, and discretionary pension contributions and settlements)(2) was a cash inflow of $317 million in the fourth quarter of 2013, compared to a cash inflow of $122 million in the fourth quarter of 2012. The increase in free cash flow was driven by improved profitability, improvements in working capital, a reduction in cash outflows related to discontinued operations partially offset by increases in capital expenditures.

NCR contributed approximately $283 million to its international, executive and U.S. qualified pension plans in 2013 compared to $752 million in 2012. Contributions in 2013 included an $80 million contribution to the U.S. non-qualified pension plan in the second quarter of 2013, and a $100 million and a $24 million discretionary contribution to the U.S. qualified pension plan and the U.K. pension plan, respectively, in the fourth quarter of 2013. The net unfunded status of the Company's global pension plans improved by approximately $372 million and was $(89) million as of December 31, 2013 compared to $(461) million as of December 31, 2012.

Other expense, net was $38 million in the fourth quarter of 2013 compared to other expense, net, of $19 million in the prior year period, mainly due to higher interest expense in the current period.

Income tax expense was $54 million in the fourth quarter of 2013 compared to income tax expense of $155 million in the fourth quarter of 2012. The decrease in income tax expense is driven by the reduction in income from operations primarily due to lower pension benefit as well as a favorable mix of earnings.
 

4



NCR ended the fourth quarter of 2013 with $528 million in cash and cash equivalents, compared to a balance of $460 million as of September 30, 2013. As of December 31, 2013, NCR had a total debt balance of $3.35 billion compared to a total debt balance of $2.23 billion as of September 30, 2013. The increase in total debt balance is due primarily to the December 2013 offering by NCR of $400 million aggregate principal amount of 5.875% senior notes due 2021 and $700 million aggregate principal amount of 6.375% senior notes due 2023, the proceeds of which were used to finance the acquisition of Digital Insight on January 10, 2014.

As previously announced, effective in the first quarter of 2013, NCR changed the accounting methodology for recognizing expense for its Company-sponsored U.S. and international pension benefit plans. From 2013 forward, NCR will recognize changes in fair values of plan assets and net actuarial gains and losses in the year incurred, generally in the fourth quarter of each year, which were previously deferred and amortized over time into pension expense. The results and guidance included in this release give effect to the change in accounting methodology.

2014 Outlook

 
2014
Guidance
2013
Actual
Year-over-year revenue growth
12% - 14%
7%
Income from Operations (GAAP)
$730 - $750 million
$666 million
Non-pension operating income (NPOI) (1)
$900 - $920 million
$717 million
Diluted earnings per share (GAAP)
$2.36 - $2.46
$2.67
Non-GAAP Diluted EPS(1)
$3.00 - $3.10
$2.81

The 2014 outlook includes the impact of the acquisitions of Alaric Systems and Digital Insight. NCR expects approximately $200 million of Other Expense, net including interest expense in 2014 and that its full-year 2014 effective income tax rate will be approximately 26%.

The GAAP income from operations and earnings per share guidance for the full year 2014 included above and elsewhere in this release excludes the impact of the actuarial mark to market pension adjustments that will be determined in the fourth quarter of 2014, whereas the full year 2013 and fourth quarter 2013 actual GAAP income from operations includes the actuarial mark to market pension adjustments.

Please refer to the tables and footnotes at the end of this release for explanations and GAAP to non-GAAP reconciliations.

Q1 2014 Outlook

For the first quarter of 2014, the Company expects non-pension operating income (NPOI)(1) to be in the range of $155 million to $165 million, compared to $129 million in the first quarter of 2013 and income from operations to be in the range of $105 million to $115 million, compared to $85 million in the first quarter of 2013. NCR expects its first quarter 2014 tax rate to be approximately 25% and Other Expense, net including interest expense to be approximately $50 million.



5



2013 Fourth Quarter Earnings Conference Call

A conference call is scheduled for today at 4:30 p.m. (EST) to discuss the Company's 2013 fourth quarter results and guidance for first quarter and full-year 2014. Access to the conference call and accompanying slides, as well as a replay of the call, is available on NCR's web site at http://investor.ncr.com/. Additionally, the live call can be accessed by dialing 888-801-6504 and entering the participant passcode 8650319.
 


About NCR Corporation

NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 485 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier.
 
NCR is headquartered in Duluth, Georgia with over 29,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. NCR encourages investors to visit its web site which is updated regularly with financial and other important information about NCR.
 
Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: http://linkd.in/ncrgroup
YouTube: www.youtube.com/user/ncrcorporation



News Media Contact
Lou Casale
NCR Corporation
212.589.8415
lou.casale@ncr.com

Investor Contact
Tracy Krumme
NCR Corporation
212.589.8569
tracy.krumme@ncr.com

6





Note to Investors - This news release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements use words such as “seek,” “potential,” “expect,” “strive,” “continue,” “continuously,” “accelerate,” “anticipate,” “outlook,” “intend,” “plan,” “target,” “believe,” “estimate,” “forecast,” “pursue” and other similar expressions or future or conditional verbs such as “will,” “should,” “would” and “could”. They include statements about the reinvention and transformation of NCR's business; statements about NCR’s Financial Services software offerings and the expected contributions of the Alaric Systems and Digital Insight acquisitions to those offerings; expectations regarding NCR's future margins, expected growth, cash generation and the transformation of NCR’s revenue model; expectations for the performance of NCR's lines of business, geographies and products, including software; statements as to NCR's anticipated or expected results and financial performance, including its outlook for the first quarter of 2014 and the 2014 fiscal year (including in the sections entitled “Fourth Quarter 2013 Business Highlights,” “2014 Outlook” and “Q1 2014 Outlook”) and its expectations for revenue and growth across its core verticals; projections of revenue, profit growth and other financial items; discussion of strategic initiatives and related actions; comments about future market or industry performance or behaviors, including how NCR's products and services may be used and the benefits they might create or provide for its customers; and beliefs, expectations, intentions, and strategies, among other things. Forward-looking statements are based on management's current beliefs, expectations and assumptions, and involve a number of known and unknown risks and uncertainties, many of which are out of NCR's control.

Forward-looking statements are not guarantees of future performance, and there are a number of factors, risks and uncertainties that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. In addition to the factors discussed in this release, these other factors, risks and uncertainties include those relating to: domestic and global economic and credit conditions, including the ongoing sovereign debt conditions in Europe and the uneven global economic recovery; our indebtedness and the impact that it may have on our financial and operating activities and our ability to incur additional debt; the financial covenants in our senior secured credit facility and the indentures for our outstanding senior unsecured notes and their impact on our financial and business operations; the adequacy of our future cash flows to service our indebtedness; the variable interest rates borne by our indebtedness under our senior secured credit facility and the effects of changes in those rates; our ability to raise funds necessary to finance a required change in control purchase of our outstanding senior unsecured notes; the effect on our future borrowing costs and access to capital of a lowering or withdrawal of the ratings assigned to our debt securities; shifts in market demands, continued competitive factors and pricing pressures; shorter product cycles, rapidly changing technologies and maintaining a competitive leadership position with respect to our solution offerings; manufacturing disruptions affecting product quality or delivery times; the historical seasonality of our sales; the effect of currency translation; our ability to achieve targeted cost reductions; maintaining profitability of our professional services consulting engagements and appropriate utilization rates for our consultants; market volatility and the funded status of our pension plans; the success of our pension strategy, including "Phase III" of our pension strategy; tax rates; our ability to sell higher-margin software and services in addition to hardware; business and legal risks associated with multinational operations; availability and successful exploitation of new acquisition and alliance opportunities; expected benefits related to acquisitions and alliances, including the acquisition of Digital Insight, not materializing; the timely development, production or acquisition and market acceptance of new and existing products and services; the ability of third party suppliers on which we rely being able to fulfill our needs; our ability to successfully develop and protect intellectual property that drives innovation; our ability to execute our business and reengineering plans; turnover of workforce and the ability to attract and retain skilled employees; compliance with requirements relating to data privacy and protection; continued efforts to establish and maintain best-in-class internal information technology and control systems; exposure to post-closing liabilities resulting from the sale of assets of our entertainment business; environmental exposures from our historical and ongoing manufacturing activities; changes in GAAP and the resulting impact, if any, on the Company's accounting policies; uncertainties with regard to regulations, lawsuits, claims and other matters across various jurisdictions; and other factors detailed from time to time in the Company's U.S. Securities and Exchange Commission reports and the Company's annual reports to stockholders. The Company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.


7



Reconciliation of Diluted Earnings Per Share (EPS) (GAAP) to Non-GAAP Diluted EPS
 
Q4 2013
Actual
 
Q4 2012
Actual
 
2014
Guidance
 
2013
Actual
Diluted EPS (GAAP)
$
1.21

 
$
1.45

 
$2.36 - $2.46

 
$
2.67

Pension (benefit) expense
(0.41
)
 
(0.82
)
 
0.03

 
(0.34
)
Acquisition-related costs
0.03

 
0.04

 
0.13

 
0.21

Acquisition-related amortization of intangibles
0.07

 
0.04

 
0.47

 
0.29

Acquisition-related purchase price adjustments
0.01

 

 
0.01

 
0.06

OFAC and FCPA Investigations (3)
0.01

 
0.01

 

 
0.01

Japan valuation reserve release
(0.09
)
 

 

 
(0.09
)
Diluted EPS (non-GAAP) (1)
$
0.83

 
$
0.72

 
$3.00 - $3.10

 
$
2.81




Reconciliation of Income from Operations (GAAP) to Non-pension Operating Income (non-GAAP)
(in millions)
Q4 2013
Actual
 
Q4 2012
Actual
 
2014
Guidance
 
2013
Actual
 
Q1 2014
Guidance
 
Q1 2013
Actual
Income from Operations (GAAP)
$
297

 
$
411

 
$730 - $750

 
$
666

 
$105 - $115

 
$
85

Pension (benefit) expense
(99
)
 
(254
)
 
10

 
(78
)
 
1

 
7

Acquisition-related costs
2

 
11

 
35

 
46

 
18

 
16

Acquisition-related amortization of intangibles
17

 
9

 
121

 
65

 
29

 
14

Acquisition-related purchase price adjustments
3

 

 
3

 
15

 
1

 
6

OFAC and FCPA Investigations (3)
1

 
4

 
1

 
3

 
1

 
1

Non-pension Operating Income (non-GAAP) (1)
$
221

 
$
181

 
$900 - $920

 
$
717

 
$155 - $165

 
$
129



Free Cash Flow
 
For the Periods Ended December 31
 
Three Months
 
Twelve Months
 
2013
 
2012
 
2013
 
2012
Net cash provided by (used in) operating activities (GAAP)
$
265

 
$
100

 
$
281

 
$
(180
)
Less expenditures for:
 
 
 
 


 

Property, plant and equipment
(36
)
 
(27
)
 
(116
)
 
(80
)
Capitalized software
(35
)
 
(22
)
 
(110
)
 
(80
)
Total capital expenditures, net
(71
)
 
(49
)
 
(226
)
 
(160
)
Net cash used in operating activities from discontinued operations
(1
)
 
(29
)
 
(52
)
 
(114
)
Discretionary pension contributions and settlements
124

 
100

 
204

 
600

Free cash flow (non-GAAP)(2)
$
317

 
$
122

 
$
207

 
$
146




8



Notes

While NCR reports its results in accordance with Generally Accepted Accounting Principles in the United States, or GAAP, it believes that certain non-GAAP measures provide additional useful information regarding NCR's financial results. NCR's management evaluates the Company's results excluding certain items, such as pension expense and the effect of foreign currency translation, to assess the financial performance of the Company and believes this information is useful for investors because it provides a more complete understanding of NCR's underlying operational performance, as well as consistency and comparability with NCR's past reports of financial results. In addition, management uses certain of these measures to manage and determine effectiveness of its business managers and as a basis for incentive compensation. NCR management's calculation of these non-GAAP measures may differ from similarly-titled measures reported by other companies and cannot, therefore, be compared with similarly-titled measures of other companies. These non-GAAP measures should not be considered as substitutes for, or superior to, results determined in accordance with GAAP.

(1) The segment results included in this release and Schedule B hereto and the non-GAAP income from operations (i.e. non-pension operating income or NPOI) and non-GAAP earnings per share discussed in this earnings release exclude the impact of pension expense and certain special items. Due to the significant change in its pension expense from year to year and the non-operational nature of pension expense and these special items, including amortization of acquisition related intangibles, NCR's management uses non-pension operating income and non-GAAP earnings per share to evaluate year-over-year operating performance. NCR may, in addition, segregate special items from its GAAP results from time to time to reflect the ongoing earnings per share performance of the Company. NCR also uses non-pension operating income and non-GAAP earnings per share to manage and determine the effectiveness of its business managers and as a basis for incentive compensation. NCR determines non-pension operating income based on its GAAP income (loss) from operations excluding pension expense and special items. These non-GAAP measures should not be considered as substitutes for, or superior to, results determined in accordance with GAAP.

(2) Free cash flow does not have a uniform definition under GAAP and, therefore, NCR's definition may differ from other companies' definitions of this measure. NCR defines free cash flow as net cash provided by/used in operating activities and cash flow provided by/used in discontinued operations less capital expenditures for property, plant and equipment, additions to capitalized software, discretionary pension contributions and settlements. NCR's management uses free cash flow to assess the financial performance of the Company and believes it is useful for investors because it relates the operating cash flow of the Company to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash generated after capital expenditures which can be used for, among other things, investment in the Company's existing businesses, strategic acquisitions, strengthening the Company's balance sheet, repurchase of Company stock and repayment of the Company's debt obligations. Free cash flow does not represent the residual cash flow available for discretionary expenditures since there may be other nondiscretionary expenditures that are not deducted from the measure. This non-GAAP measure should not be considered a substitute for, or superior to, cash flows from operating activities determined in accordance with GAAP.

(3) Estimated expenses for 2014 will be affected by, among other things, the status and progress of these matters.   There can be no assurance that the Company will not be subject to fines or other remedial measures as a result of OFAC’s, the SEC’s or the DOJ’s investigations. 




9



Schedule A
NCR CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
(in millions, except per share amounts)
 
For the Periods Ended December 31
 
Three Months
 
Twelve Months
 
2013
 
2012
 
2013
 
2012
Revenue
 
 
 
 
 
 
 
Products
$
801

 
$
866

 
$
2,912

 
$
2,854

Services
869

 
776

 
3,211

 
2,876

Total Revenue
1,670

 
1,642

 
6,123

 
5,730

Cost of products
575

 
633

 
2,152

 
2,144

Cost of services
565

 
435

 
2,231

 
1,941

Total gross margin
530

 
574

 
1,740

 
1,645

% of Revenue
31.7
%
 
35.0
%
 
28.4
%
 
28.7
%
Selling, general and administrative expenses
193

 
150

 
871

 
742

Research and development expenses
40

 
13

 
203

 
155

Income from operations
297

 
411

 
666

 
748

% of Revenue
17.8
%
 
25.0
%
 
10.9
%
 
13.1
%
Interest expense
(33
)
 
(18
)
 
(103
)
 
(42
)
Other (expense), net
(5
)
 
(1
)
 
(9
)
 
(8
)
Total other (expense), net
(38
)
 
(19
)
 
(112
)
 
(50
)
Income before income taxes and discontinued operations
259

 
392

 
554

 
698

% of Revenue
15.5
%
 
23.9
%
 
9.0
%
 
12.2
%
Income tax expense
54

 
155

 
98

 
223

Income from continuing operations
205

 
237

 
456

 
475

(Loss) income from discontinued operations, net of tax
(8
)
 
3

 
(9
)
 
6

Net Income
197

 
240

 
447

 
481

Net (loss) income attributable to noncontrolling interests
(1
)
 
(2
)
 
4

 

Net income attributable to NCR
$
198

 
$
242

 
$
443

 
$
481

Amounts attributable to NCR common stockholders:
 
 
 
 
 
 
 
Income from continuing operations
$
206

 
$
239

 
$
452

 
$
475

(Loss) income from discontinued operations, net of tax
(8
)
 
3

 
(9
)
 
6

Net income
$
198

 
$
242

 
$
443

 
$
481

Net income per share attributable to NCR common stockholders:
 
 
 
 
 
 
 
Net income per common share from continuing operations
 
 
 
 
 
 
 
Basic
$
1.24

 
$
1.49

 
$
2.73

 
$
2.98

Diluted
$
1.21

 
$
1.45

 
$
2.67

 
$
2.90

Net income per common share

 

 
 
 
 
Basic
$
1.19

 
$
1.51

 
$
2.68

 
$
3.02

Diluted
$
1.16

 
$
1.47

 
$
2.62

 
$
2.94

Weighted average common shares outstanding

 


 
 
 
 
Basic
166.5

 
160.4

 
165.4

 
159.3

Diluted
170.8

 
164.4

 
169.3

 
163.8




10




Schedule B
NCR CORPORATION
CONSOLIDATED REVENUE AND OPERATING INCOME SUMMARY
(Unaudited)
(in millions)

 
For the Periods Ended December 31
 
Three Months
 
Twelve Months
 
2013
 
2012
 
% Change
 
2013
 
2012
 
% Change
Revenue by segment
 
 
 
 
 
 
 
 
 
 
 
Financial Services
$
852

 
$
921

 
(7
)%
 
$
3,115

 
$
3,201

 
(3
)%
Retail Solutions
536

 
490

 
9
 %
 
2,034

 
1,667

 
22
 %
Hospitality
176

 
150

 
17
 %
 
626

 
522

 
20
 %
Emerging Industries
106

 
81

 
31
 %
 
348

 
340

 
2
 %
Total Revenue
$
1,670

 
$
1,642

 
2
 %
 
$
6,123

 
$
5,730

 
7
 %
Operating income by segment
 
 
 
 
 
 
 
 
 
 
 
Financial Services
$
111

 
$
100

 
 
 
$
356

 
$
327

 
 
% of Revenue
13.0
%
 
10.9
%
 
 
 
11.4
%
 
10.2
%
 
 
Retail Solutions
65

 
44

 
 
 
205

 
102

 
 
% of Revenue
12.1
%
 
9.0
%
 
 
 
10.1
%
 
6.1
%
 
 
Hospitality
26

 
22

 
 
 
100

 
85

 
 
% of Revenue
14.8
%
 
14.7
%
 
 
 
16.0
%
 
16.3
%
 
 
Emerging Industries
19

 
15

 
 
 
56

 
75

 
 
% of Revenue
17.9
%
 
18.5
%
 
 
 
16.1
%
 
22.1
%
 
 
Subtotal-segment operating income
$
221

 
$
181

 
 
 
$
717

 
$
589

 
 
% of Revenue
13.2
%
 
11.0
%
 
 
 
11.7
%
 
10.3
%
 
 
Pension benefit
(99
)
 
(254
)
 
 
 
(78
)
 
(224
)
 
 
Other adjustments (1)
23

 
24

 
 
 
129

 
65

 
 
Total income from operations
$
297

 
$
411

 
 
 
$
666

 
$
748

 
 

(1)
Other adjustments for the three months ended December 31, 2013 include $2 million of acquisition related costs, $17 million of acquisition-related amortization of intangible assets, $3 million of acquisition-related purchase price adjustments and $1 million of legal costs related to previously disclosed OFAC and FCPA investigations; other adjustments for the three months ended December 31, 2012 include $11 million of acquisition-related costs, $9 million of acquisition-related amortization of intangible assets, and $4 million of legal costs related to previously disclosed OFAC and FCPA investigations. Other adjustments for the twelve months ended December 31, 2013 include $46 million of acquisition-related costs, $65 million of acquisition-related amortization of intangible assets, $15 million of acquisition-related purchase price adjustments and $3 million of legal costs related to the previously disclosed OFAC and FCPA investigations; other adjustments for the twelve months ended December 31, 2012 include $23 million of acquisition-related costs, $38 million of acquisition-related amortization of intangible assets, and $4 million of legal costs related to the previously disclosed OFAC and FCPA investigations.




11



Schedule C
NCR CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(in millions, except per share amounts)
 
December 31, 2013
 
September 30, 2013
 
December 31, 2012
Assets
 
 
 
 
 
Current assets
 
 
 
 
 
Cash and cash equivalents
$
528

 
$
460

 
$
1,069

Restricted cash
1,114

 

 

Accounts receivable, net
1,339

 
1,349

 
1,086

Inventories, net
790

 
842

 
797

Other current assets
568

 
591

 
454

Total current assets
4,339

 
3,242

 
3,406

Property, plant and equipment, net
352

 
338

 
308

Goodwill
1,534

 
1,472

 
1,003

Intangibles, net
494

 
474

 
304

Prepaid pension cost
478

 
424

 
368

Deferred income taxes
441

 
492

 
532

Other assets
470

 
436

 
448

Total assets
$
8,108

 
$
6,878

 
$
6,369

Liabilities and stockholders’ equity
 
 
 
 
 
Current liabilities
 
 
 
 
 
Short-term borrowings
$
34

 
$
15

 
$
72

Accounts payable
670

 
584

 
611

Payroll and benefits liabilities
191

 
209

 
186

Deferred service revenue and customer deposits
525

 
508

 
455

Other current liabilities
461

 
437

 
418

Total current liabilities
1,881

 
1,753

 
1,742

Long-term debt
3,320

 
2,212

 
1,891

Pension and indemnity plan liabilities
532

 
740

 
805

Postretirement and postemployment benefits liabilities
169

 
202

 
246

Income tax accruals
189

 
143

 
138

Environmental liabilities
121

 
118

 
171

Other liabilities
99

 
118

 
79

Total liabilities
6,311

 
5,286

 
5,072

Redeemable noncontrolling interests
14

 
17

 
15

Stockholders' equity
 
 
 
 
 
NCR stockholders' equity:
 
 
 
 
 
Preferred stock: par value $0.01 per share, 100.0 shares authorized, no shares issued and outstanding as of December 31, 2013, September 30, 2013, and December 31, 2012, respectively

 

 

Common stock: par value $0.01 per share, 500.0 shares authorized, 166.6, 166.3 and 162.8 shares issued and outstanding as of December 31, 2013, September 30, 2013 and December 31, 2012 respectively
2

 
2

 
2

Paid-in capital
433

 
434

 
358

Retained earnings
1,372

 
1,174

 
929

Accumulated other comprehensive loss
(38
)
 
(73
)
 
(37
)
Total NCR stockholders' equity
1,769

 
1,537

 
1,252

Noncontrolling interests in subsidiaries
14

 
38

 
30

Total stockholders' equity
1,783

 
1,575

 
1,282

Total liabilities and stockholders' equity
$
8,108

 
$
6,878

 
$
6,369


12



Schedule D
NCR CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
(in millions)
 
For the Periods Ended December 31
 
Three Months

Twelve Months
 
2013
 
2012
 
2013
 
2012
Operating activities
 
 
 
 
 
 
 
Net income
$
197

 
$
240

 
$
447

 
$
481

Adjustments to reconcile net income to net cash (used in) provided by operating activities:

 

 


 


Loss (income) from discontinued operations
8

 
(3
)
 
9

 
(6
)
Depreciation and amortization
59

 
43

 
208

 
166

Stock-based compensation expense
7

 
13

 
41

 
49

Deferred income taxes
11

 
117

 
3

 
144

Gain on sale of property, plant and equipment and other assets

 
(2
)
 
(14
)
 
(10
)
Impairment of long-lived and other assets

 

 

 
7

Changes in assets and liabilities:
 
 
 
 
 
 
 
Receivables
16

 
41

 
(136
)
 
(53
)
Inventories
51

 
32

 
10

 
(42
)
Current payables and accrued expenses
45

 
22

 
21

 
86

Deferred service revenue and customer deposits
15

 
(25
)
 
36

 
31

Pension and indemnity plan
(245
)
 
(407
)
 
(397
)
 
(994
)
Other assets and liabilities
101

 
29

 
53

 
(39
)
Net cash provided by (used in) operating activities
265

 
100

 
281

 
(180
)
Investing activities

 

 


 


Expenditures for property, plant and equipment
(36
)
 
(27
)
 
(116
)
 
(80
)
Proceeds from sales of property, plant and equipment

 

 
10

 
8

Additions to capitalized software
(35
)
 
(22
)
 
(110
)
 
(80
)
Business acquisition, net
(84
)
 
(50
)
 
(780
)
 
(108
)
Changes in restricted cash
(1,114
)
 

 
(1,114
)
 

Other investing activities, net

 

 
5

 
4

Net cash used in investing activities
(1,269
)
 
(99
)
 
(2,105
)
 
(256
)
Financing activities

 

 


 


Tax withholding payments on behalf of employees
(2
)
 

 
(30
)
 
(12
)
Short term borrowings, net

 

 
(1
)
 

Payments on term credit facility

 

 
(35
)
 

Borrowings on term credit facilities
29

 

 
329

 
150

Payments on revolving credit facility
(164
)
 

 
(1,009
)
 
(860
)
Borrowings on revolving credit facility
164

 

 
1,009

 
720

Proceeds from bond offerings
1,100

 
500

 
1,100

 
1,100

Debt issuance costs
(24
)
 
(8
)
 
(36
)
 
(19
)
Proceeds from employee stock plans
5

 
30

 
57

 
53

Purchase of noncontrolling interest
(24
)
 

 
(24
)
 

Dividend distribution to minority shareholder
(3
)
 

 
(3
)
 
(1
)
Net cash provided by financing activities
1,081

 
522

 
1,357

 
1,131

Cash flows from discontinued operations

 

 


 


Net cash used in operating activities
(1
)
 
(29
)
 
(52
)
 
(114
)
Net cash provided by investing activities

 
1

 

 
99

Net cash (used in) provided by discontinued operations
(1
)
 
(28
)
 
(52
)
 
(15
)
Effect of exchange rate changes on cash and cash equivalents
(8
)
 
(7
)
 
(22
)
 
(9
)
Increase (decrease) in cash and cash equivalents
68

 
488

 
(541
)
 
671

Cash and cash equivalents at beginning of period
460

 
581

 
1,069

 
398

Cash and cash equivalents at end of period
$
528

 
$
1,069

 
$
528

 
$
1,069


13
a2013q4callslides2614fin
NCR Confidential Q4 2013 EARNINGS CONFERENCE CALL BILL NUTI, CHAIRMAN AND CEO JOHN BRUNO, EVP BOB FISHMAN, CFO February 6, 2014


 
NCR Confidential 2 NOTES TO INVESTORS Forward-looking Statements: Comments made during this conference call and in these materials may contain forward- looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements use words such as “seek,” “potential,” “expect,” “strive,” “continue,” “continuously,” “accelerate,” “anticipate,” “outlook,” “intend,” “plan,” “target,” “believe,” “estimate,” “forecast,” “pursue” and other similar expressions or future or conditional verbs such as “will,” “should,” “would” and “could.” They include statements as to NCR’s anticipated or expected results, growth and financial performance, including its guidance for first quarter and full year 2014; projections of revenue, profit growth and other financial items, including its anticipated software, SaaS and professional services revenue growth; future business segment and line of business performance; expected benefits from the acquisitions of Digital Insight and Alaric Systems, including with respect to their financial impact and their effect on the strength of NCR’s solutions portfolio; expected benefits from the acquisition of Retalix; goals for 2014, including with respect to margin expansion, free cash flow generation, working capital and repayment of debt, and expectations for execution on those goals; strategies and intentions regarding its pension plans and the effects thereof, including with respect to “Phase III” of its pension strategy; discussion of other strategic initiatives and related actions; and beliefs, expectations, intentions and strategies, among other things. Forward-looking statements are based on management’s current beliefs, expectations and assumptions, and involve a number of known and unknown risks and uncertainties, many of which are out of NCR’s control. These forward-looking statements are not guarantees of future performance, and there are a number of factors, risks and uncertainties, including those detailed from time to time in NCR’s SEC reports, including those listed in Item 1a “Risk Factors” of its Annual Report on Form 10-K, that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements. These materials are dated February 6, 2014, and NCR does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Use of Certain Terms. As used in these presentation materials, the term “software revenue” includes software, software as a service (SaaS) and software maintenance revenue but excludes professional services revenue associated with software delivery, and the term “recurring revenue” is the sum of SaaS, hardware maintenance and software maintenance revenue. These presentation materials and the associated remarks made during this conference call are integrally related and are intended to be presented and understood together.


 
NCR Confidential 3 NON-GAAP MEASURES While NCR reports its results in accordance with generally accepted accounting principles (GAAP) in the United States, comments made during this conference call and the related presentation materials will include the following “non-GAAP” measures: non-pension operating income (also referred to as NPOI), non-GAAP earnings per share (also referred to as non-GAAP EPS), free cash flow (also referred to as FCF), adjusted free cash flow (also referred to as adjusted FCF), operational gross margin, operational gross margin rate, expenses (non-GAAP), and constant currency. These measures are included in an effort to provide additional useful information regarding NCR’s financial results. An explanation of these non-GAAP measures and the rationale for management’s use of these non-GAAP measures, and a reconciliation of these non-GAAP measures to comparable GAAP measures, are included in the portion of these presentation materials entitled “Supplementary Non-GAAP Materials” and are available on the Investor Relations page of NCR’s website at www.ncr.com. Descriptions of many of these non-GAAP measures, including free cash flow, are also included in NCR’s SEC reports.


 
NCR Confidential Q4 2013 FINANCIAL HIGHLIGHTS (1) Post AT&T Spin-off, excluding Teradata. (2) NPOI as a percentage of revenue. 4 REVENUE Q4 2012 Q4 2013 $1.64 billion $1.67 billion Up 2% y/y 4% on a constant currency basis OPERATIONAL GROSS MARGIN Q4 2012 Q4 2013 26.4% 29.0% Up 260 bps y/y NPOI Up 22% y/y All-time high (1) NPOI margin (2) of 13.2% FREE CASH FLOW Up 160% y/y Q4 2012 Q4 2013 $181 million $221 million Q4 2012 Q4 2013 $122 million $317 million  16th consecutive quarter of y/y revenue and NPOI growth  17th consecutive quarter of meeting or beating EPS consensus estimate  Achieved record(1) NPOI & record free cash flow generation


 
NCR Confidential FY 2013 FINANCIAL HIGHLIGHTS 5 REVENUE FY 2012 FY 2013 $5.73 billion $6.12 billion Up 7% y/y; up 9% on a constant currency basis Recurring revenue up 6%; 38% of total OPERATIONAL GROSS MARGIN FY 2012 FY 2013 26.8% 28.5% Up 170 bps y/y NPOI Up 22% y/y Record (1) annual NPOI margin (2) of 11.7% FREE CASH FLOW Up 42% y/y FY 2012 FY 2013 $589 million $717 million FY 2012 FY 2013 $146 million $207 million (1) Post AT&T Spin-off, excluding Teradata. (2) NPOI as a percentage of revenue. Achieved record(1) NPOI and strong free cash flow generation


 
NCR Confidential $145 ~$500 $94 ~$575 ~$725 STRONG SOFTWARE & PROF. SVCS GROWTH FY 2013 FY 2014e ($ in Millions) FY 2012 Q4 2013 Q4 2012 $39 $28 Q4 FY 6 Q4 Prof. Svcs revenue up 49% Q4 SaaS revenue up 39% $153 $103 $510 $345 $268 $362 $905 $1,271 $1,775- $1,825 SaaS Prof. Svcs SW Licenses & SW Maintenance SaaS Prof. Svcs SW Licenses & SW Maintenance 2013 Prof. Svcs revenue up 48% 2013 SaaS revenue up 54% $137 $170 $466 $616


 
NCR Confidential LOB Q4 2013 FY 2013 Financial  Record operating margin driven by favorable software mix, higher professional services revenue, and expense management  North America order growth of 26% y/y led by strong results in Branch Transformation  Branch Transformation orders of $33M  22 new APTRATM Interactive Services customers  Acquisitions of Digital Insight and Alaric Systems create leading FinTech software solutions portfolio  Strong revenue & order growth in Branch Transformation  Branch transformation orders of $81M  Leadership position with balanced approach  Pilots move aggressively into large banks  Software growth in funnel, backlog and revenues  Expanding geographic and business diversification  ~2/3 of revenues outside North America  Well diversified across product lines and customer segments Retail  Higher mix of software revenue yields 48% y/y increase in operating income  Software & SaaS revenues up 119% and 228% y/y; Excluding Retalix, up 25% and 80% y/y  NCR Silver reaches 4,800 customers; new release of NCR Silver 3.0  NCR’s Cornell Mayo named a leader in the 2013 RIS Software Leaderboard  Record self-checkout (SCO) & point-of-sale (POS) shipment volume  SCO units shipped increased by 26% y/y  POS terminals shipped increased by 15% y/y  Software & SaaS y/y revenue growth of 125% and 230%  Excluding Retalix, growth of 29% and 80% y/y  Retalix performance ahead of Company expectations  Led by software/SaaS revenue growth  Exceeded revenue, operating income and cost synergies plan Hospitality  Revenues up 17%; growth across all theaters  33% increase in North America SMB revenues  Software & SaaS revenue growth of 10% and 19%; SaaS application sites up 24%  Expansion in South America (Johnny Rockets, Juan Valdez Café)  28% SaaS revenue growth y/y  Continued focus on North America SMB market  37% revenue growth  Continued investment in sales and software development  Fast adoption of new SaaS products (such as Pulse Real-time) lead to margin expansion Emerging Industries  Turning the corner for growth  Revenue growth of 31% y/y  Telecom & Technology revenue up 24%  First increase in 5 quarters  Travel revenue up 62%  Telecom & Technology  New customer wins, file value and backlog growth  Travel  Significant partnerships, customer wins & market share gains (i.e., China)  Record 43.7M mobile barcodes, up 67% y/y 7 NCR LINE OF BUSINESS HIGHLIGHTS


 
NCR Confidential 8 TRANSFORMING FINANCIAL SERVICES Completed Acquisitions of Digital Insight and Alaric Systems Strategic Rationale  Completes fully integrated omni-channel portfolio  Furthers high-margin software revenue and adds market-leading SaaS platform  Positions NCR for long-term growth, greater recurring revenue, accelerated margin expansion and earnings appreciation Financial Impact*  Digital Insight 2014 Revenue forecast of $350- 360M  Digital Insight 2014 Operating Income forecast of $85-90M, including ~ $10M of duplicative costs * Based on closing date of Jan.10, 2014 for Digital Insight acquisition


 
NCR Confidential OBJECTIVE:  Uniquely positions NCR software within the FinTech industry, creating an end-to-end technology platform for seamless banking services across both physical and digital channels  Demonstrates commitment to be the global leader in omni-channel retail banking transformation enabling effortless transactions across multiple touch points PROGRESS:  Positive feedback from existing Digital Insight customers on the power of NCR’s omni-channel banking solutions  Early wins, from customers who endorse this strategy, include OceanFirst Bank and LegacyTexas Bank  Employee engagement remains a top priority, with a focus on supporting the Digital Insight team to maintain customer satisfaction  As strategic priorities are set, we will incorporate the talented people and innovation into NCR’s Financial Services business 9 ACQUISITION UPDATE OBJECTIVE: Leadership in omni-channel retail solutions enabling effortless transactions across multiple touch points and channels. PROGRESS:  Exceeded Company expectations  Q4 2013 revenue of $86M and operating income of $14M  FY 2013 revenue of $298M and operating income of $53M  FY 2013 pre-tax cost synergies of $12M  Strong customer and market acceptance with growing sales funnel  Bidding on larger customer initiatives, inclusive of our entire portfolio of software, services and hardware  Several new wins in Q4 2013, including those that are the direct result of the combination of NCR and Retalix


 
NCR Confidential Further strengthening & diversification of our operating assets  All Lines of Business are poised for growth, higher margins and improved balance i.e., geographic, product mix  We will noticeably “move the needle” on software/SaaS and Services growth  We will continue our strong track record of acquisition integration Revenue growth, gross margin expansion & improving the Customer Experience remain at the forefront of our strategic priorities  Our 2014 guidance is consistent with a high-performing technology company  We will continue to invest in becoming in “the” Customer Experience leader  Maintain our focus on Continuous Improvement; improving productivity, efficiency & quality  Investments in innovation and people will advance our burgeoning culture Pension is in the rearview mirror; mission accomplished  Global underfunded position below $100M exiting 2013  Much improved overall reduction in pension liability, positive impact on cash flow and lower expense (completed move to mark-to-market accounting)  Phase 3 closes this chapter The “new” NCR is poised to lead the Consumer Transaction Technologies segment  We now enable ~500,000,000 transactions per day  We are a global leader in omni-channel & omni-commerce solutions  We are one of the largest SaaS companies in the world  We have global and multi-industry experience/leadership 10 2014: Our Reinvention Continues; On a Solid Foundation NCR’s Reinvention is gaining global recognition


 
NCR Confidential FINANCIAL PERFOMANCE & GUIDANCE February 6, 2014


 
NCR Confidential 12 Revenue $1,670 $1,642 2%(1) / 4%(2) $6,123 $5,730 7%(1) / 9%(2) Operational Gross Margin 484 433 12% 1,745 1,536 14% Operational Gross Margin Rate 29.0% 26.4% 28.5% 26.8% Expenses (non-GAAP) 263 252 4% 1,028 947 9% % of Revenue 15.7% 15.3% 16.8% 16.5% NPOI 221 181 22% 717 589 22% % of Revenue 13.2% 11.0% 11.7% 10.3% Non-GAAP Diluted EPS(3) $0.83 $0.72 15% $2.81 $2.49 13% Q4 & FULL-YEAR OPERATIONAL RESULTS For the Periods Ended December 31 Three Months Twelve Months 2013 2012 % Change 2013 2012 % Change (1) As reported. (2) On a constant currency basis. (3) Effective tax rate of 25% in Q4 2013, 28% in Q4 2012, 22% in FY2013 and 25% in FY2012. $ millions, except per share amounts


 
NCR Confidential 13 Revenue $1,670 $1,642 2% $6,123 $5,730 7% Gross Margin 530 574 (8%) 1,740 1,645 6% Gross Margin Rate 31.7% 35.0% 28.4% 28.7% Expenses 233 163 43% 1,074 897 20% % of Revenue 14.0% 9.9% 17.5% 15.7% Income from Operations(1) 297 411 (28%) 666 748 (11%) % of Revenue 17.8% 25.0% 10.9% 13.1% GAAP Diluted EPS(1) $1.21 $1.45 (17%) $2.67 $2.90 (8%) Q4 & FULL-YEAR GAAP RESULTS For the Periods Ended December 31 Three Months Twelve Months 2013 2012 % Change 2013 2012 % Change (1) Decrease primarily related to lower pension benefit in 2013 compared to 2012. Pension benefit of $99M in Q4 2013, $254M in Q4 2012, $78M in FY 2013 and $224M in FY 2012. $ millions, except per share amounts


 
NCR Confidential 14 REVENUE BY SEGMENT Financial Services $ 852 $ 921 (7)% (5)% $3,115 $3,201 (3)% (1)% Retail Solutions 536 490 9% 12% $2,034 $1,667 22% 25% Hospitality 176 150 17% 18% 626 522 20% 21% Emerging Industries 106 81 31% 33% 348 340 2% 3% Total Revenue $ 1,670 $ 1,642 2% 4% $6,123 $5,730 7% 9% For the Periods Ended December 31 Three Months Twelve Months 2013 2012 % Change % Change (Constant Currency) 2013 2012 % Change % Change (Constant Currency) $ millions


 
NCR Confidential 15 OPERATING INCOME BY SEGMENT Financial Services $ 111 $ 100 $ 356 $ 327 % of Revenue 13.0% 10.9% 11.4% 10.2% Retail Solutions 65 44 205 102 % of Revenue 12.1% 9.0% 10.1% 6.1% Hospitality 26 22 100 85 % of Revenue 14.8% 14.7% 16.0% 16.3% Emerging Industries 19 15 56 75 % of Revenue 17.9% 18.5% 16.1% 22.1% NPOI $ 221 $ 181 $ 717 $ 589 % of Revenue 13.2% 11.0% 11.7% 10.3% For the Periods Ended December 31 Three Months Twelve Months 2013 2012 2013 2012 $ millions


 
NCR Confidential FREE CASH FLOW (FCF) 16 $ millions 2014e 2013 NPOI $900 - $920 $717 plus: Depreciation and Amortization (1) ~155 143 less: Cash Taxes ~(90) - (95) (70) less: Capital Expenditures ~(250) – (260) (226) less: Pension Contributions (2) ~(70) (79) less: Working Capital (3) Change ~(65) (48) less: Interest Paid ~(175) (71) less: Other (4) ~(75) – (90) (159) FCF ~$300-350 $207 FCF as % of NPOI 33-38% 29% (1) Excludes amortization of intangibles of ~$121M in 2014 and $65M in 2013. (2) Excludes discretionary pension contributions and settlements. (3) Includes accounts receivable, inventory, accounts payable and deferred revenue. (4) Other includes stock compensation, acquisition related costs, discontinued operations and other items.


 
NCR Confidential FREE CASH FLOW GENERATION 17 $ millions 2014e 2013 Free Cash Flow (FCF) ~$300 - $350 $207 plus: Pension 70 79 plus: Discontinued Ops 45-55 52 plus: Acquisition-related costs 25-35 43 Adjusted FCF ~$440-$510 $381


 
NCR Confidential Amount Outstanding Dec. 31, 2013 (1) Pro Forma Digital Insight Acquisition Maturity Interest Rate Term Loan A $1,115 $1,365 Jul-18 LIBOR + 2.25% Revolving Credit ($850M) - 300 Jul-18 LIBOR + 2.25% Total Senior Secured Debt $1,115 $1,665 4.625% Senior Notes Due 2021 500 500 Feb-21 4.63% 5.00% Senior Notes Due 2022 600 600 Jul-22 5.00% 5.875% Senior Notes Due 2021 400 400 Dec-21 5.88% 6.375% Senior Notes Due 2023 700 700 Dec-23 6.38% Other Debt 39 39 various various Total Debt $3,354 $3,904 2014 interest expense expected to be ~$185 million (2) Cash 528 528 Restricted Cash 1,114 - Total Net Debt (including Restricted Cash) $1,712 $3,376 18 (1) Debt outstanding includes $1.1 Billion of Senior Notes issued in December 2013 to finance a portion of the acquisition of Digital Insight. (2) Includes ~$11 million of deferred financing fee amortization. (3) Adjusted EBITDA is defined as non-pension operating income plus depreciation and amortization (excluding acquisition-related amortization of intangibles) plus stock-based compensation. $ millions DEBT Goal for Debt / Adjusted EBITDA (3) under 3x over the next 12 to 24 months


 
NCR Confidential 19 PENSION UPDATE 2011 2012 2013 Pension Assets $4.7B $5.2B $5.0B(1) Pension Liability $6.1B $5.7B $5.1B Pension Funded Status $(1.4B) $(0.5B) $(0.1B) Pension Contributions(2) $125M $152M $79M Expected to be $70M in 2014 and $50M in 2015 Pension Expense (Benefit)(3) $582M $(224M) $(78M) Expected to be $10M of pension expense in 2014. (1) Approximately 97% in fixed income in the U.S.; 76-77% globally. (2) Excludes discretionary pension contributions of $600M in 2012 and $204M in 2013. (3) Includes Q4 mark to market adjustment of $570M in 2011, $(262M) in 2012 and $(104M) in 2013. The 2014 estimate excludes the impact of any mark to market adjustments.


 
NCR Confidential 20 2014e 2013 Revenue 12-14% growth $6,123 Income from Operations (GAAP)(1) $730 - $750 $666 Non-pension Operating Income (NPOI) $900 - $920 $717 Diluted EPS (GAAP)(1) $2.36 - $2.46 $2.67 Non-GAAP Diluted EPS(2) $3.00 - $3.10 $2.81 * 2014 guidance includes the impact of the acquisitions of Digital Insight and Alaric Systems. (1) Income from operations and diluted earnings per share exclude the impact of the actuarial mark to market pension adjustment that will be determined in the fourth quarter of 2014. (2) 2014 guidance includes expected OIE of $200M, which incorporates $185M of interest expense, a 26% tax rate and a share count of 172M. 2013 results include OIE of $112M,which incorporates $103M of interest expense, a 22% tax rate and a share count of 169M. FY 2014 GUIDANCE* $ in millions, except per share amounts


 
NCR Confidential 21 2014 SEGMENT REVENUE GUIDANCE Line of Business 2014e Revenue Growth Financial Services Financial Services excluding Digital Insight 15-17% 4-5% Retail 8-10% Hospitality 12-15% Emerging Industries 10-14% Total 12-14%


 
NCR Confidential Q1 2014 GUIDANCE Q1 2014e Q1 2013 Income from Operations (GAAP) $105 - $115 $85 Non Pension Operating Income (Non-GAAP) $155 – $165 $129(1) Tax rate 25% 16%(2) Other expense ~ $50 $19 $ millions 22 . (1) Includes $13M benefit related to change in the severance policy in the U.S. in Q1 2013. (2) Includes $16M benefit related to U.S. extenders tax legislation for 2012 signed into law in January of 2013.


 
NCR Confidential Improve Free Cash Flow generation and working capital Further expand software/SaaS and services contribution and improve margin profile Use strong, growing NPOI to de-lever the balance sheet Implement next stage of cost reduction initiatives and complete final stages of pension strategy Continue steady execution, commitment to innovation, and deliver differentiation and value to customers 2014 Goals Execute against megatrends informing our businesses Position lines of business to grow faster than overall markets 23


 
NCR Confidential SUPPLEMENTARY NON-GAAP MATERIALS


 
NCR Confidential NON-GAAP MEASURES 25 While NCR reports its results in accordance with generally accepted accounting principles (GAAP) in the United States, comments made during this conference call and the related presentation materials will include non-GAAP measures in an effort to provide additional useful information regarding NCR’s financial results. NCR’s management evaluates the Company’s results excluding certain items, such as pension expense and the effect of foreign currency translation, to assess the financial performance of the Company and believes this information is useful for investors because it provides a more complete understanding of NCR’s underlying operational performance, as well as consistency and comparability with NCR’s past reports of financial results. In addition, management uses certain of these measures to manage and determine effectiveness of its business managers and as a basis for incentive compensation. NCR management’s calculation of these non-GAAP measures may differ from similarly- titled measures reported by other companies and cannot, therefore, be compared with similarly-titled measures of other companies. These non-GAAP measures should not be considered as substitutes for or superior to results determined in accordance with GAAP. The reconciliations of non-GAAP measures to comparable GAAP measures and other related information on the following slides are also available on the Investor Relations page of NCR’s website at www.ncr.com.


 
NCR Confidential NON-GAAP MEASURES 26 NPOI, Non-GAAP EPS, Operational Gross Margin, Operational Gross Margin Rate, and Expenses (non-GAAP). The non- GAAP income from operations (i.e., non-pension operating income, or NPOI), non-GAAP earnings per share, operational gross margin, operational gross margin rate and expenses (non-GAAP) included in these materials exclude the impact of pension expense and certain special items. Due to the significant change in its pension expense from year to year and the non-operational nature of pension expense and these special items, including amortization of acquisition related intangibles, NCR’s management uses these non-GAAP measures to evaluate year-over-year operating performance and to better assess NCR’s core operating results. NCR may, in addition, segregate special items from its GAAP results from time to time to reflect the ongoing earnings per share performance of the company. NCR also uses non-pension operating income and non-GAAP earnings per share to manage and determine the effectiveness of its business managers and as a basis for incentive compensation. NCR determines non-pension operating income based on its GAAP income (loss) from operations excluding pension expense and special items. Free Cash Flow and Adjusted Free Cash Flow. Free cash flow (or FCF) and adjusted free cash flow do not have uniform definitions under GAAP. NCR defines free cash flow as net cash provided by / used in operating activities and cash flow provided by/used in discontinued operations less capital expenditures for property, plant and equipment, less additions and adjusted free cash flow to capitalized software and plus pension discretionary contributions and settlements. NCR defines adjusted free cash flow as free cash flow plus required pension contributions, cash provided by / used in discontinued operations, and cash flow impact of special items. NCR’s management uses free cash flow and adjusted free cash flow to assess the financial performance of the company and believes they are useful for investors because they relate the operating cash flow of the company to the capital that is spent to continue and improve business operations. In particular, free cash flow and adjusted free cash flow indicate the amount of cash generated after capital expenditures which can be used for, among other things, investment in the company’s existing businesses, strategic acquisitions, strengthening the company’s balance sheet, repurchase of company stock and repayment of the company’s debt obligations. Free cash flow and adjusted free cash flow do not represent the residual cash flow available for discretionary expenditures since there may be other nondiscretionary expenditures that are not deducted from the measures. Constant Currency. NCR’s period-over-period revenue growth on a constant currency basis excludes the effects of foreign currency translation. Due to the variability of foreign exchange rates from period to period, NCR’s management uses revenue on a constant currency basis to evaluate period-over-period operating performance. Revenue growth on a constant currency basis is calculated by translating prior period revenue at current period monthly average exchange rates.


 
NCR Confidential NON-GAAP RECONCILIATIONS 27 Q4 2013 Q4 2012 FY 2014 FY 2013 FY 2012 Q1 2014 Q1 2013 Income from Operations (GAAP) $297 $411 $730 - $750 $666 $748 $105 – 115 $85 Pension Expense (Benefit) (99) (254) 10 (78) (224) 1 7 Acquisition-Related Amortization of Intangibles 17 9 121 65 38 29 14 Acquisition-Related Costs 2 11 35 46 23 18 16 Acquisition-Related Purchase Price Adjustment 3 -- 3 15 -- 1 6 OFAC and FCPA Investigations(1) 1 4 1 3 4 1 1 Non-Pension Operating Income (non-GAAP) $221 $181 $900 - $920 $717 $589 $155 – 165 $129 $ in millions Income from Operations (GAAP) to Non-Pension Operating Income (non-GAAP) (1) Estimated expenses for 2014 will be affected by, among other things, the status and progress of these matters. There can be no assurance that the Company will not be subject to fines or other remedial measures as a result of OFAC’s, the SEC’s or the DOJ’s investigations.


 
NCR Confidential NON-GAAP RECONCILIATIONS 28 Q4 2013 Q4 2012 FY 2014 FY 2013 FY 2012 Diluted EPS (GAAP) $1.21 $1.45 $2.36 - $2.46 $2.67 $2.90 Pension Expense (Benefit) (0.41) (0.82) 0.03 (0.34) (0.72) Acquisition-Related Amortization of Intangibles 0.07 0.04 0.47 0.29 0.15 Acquisition-Related Costs 0.03 0.04 0.13 0.21 0.10 Acquisition-Related Purchase Price Adjustment 0.01 -- 0.01 0.06 -- OFAC and FCPA Investigations(1) 0.01 0.01 - 0.01 0.01 Impairment Charge and Related Valuation Allowance -- -- -- -- 0.05 Japan Valuation Allowance Release (0.09) -- -- (0.09) -- Non-GAAP Diluted EPS $0.83 $0.72 $3.00 – $3.10 $2.81 $2.49 Diluted Earnings per Share (GAAP) to Non-GAAP Diluted Earnings per Share (non-GAAP) (1) Estimated expenses for 2014 will be affected by, among other things, the status and progress of these matters. There can be no assurance that the Company will not be subject to fines or other remedial measures as a result of OFAC’s, the SEC’s or the DOJ’s investigations.


 
NCR Confidential NON-GAAP RECONCILIATIONS 29 Q4 2013 Q4 2012 FY 2013 FY 2012 Q4 2013 Q4 2012 FY 2013 FY 2012 Gross Margin (GAAP) $530 $574 $1,740 $1,645 Gross Margin as a % of Revenue (GAAP) 31.7% 35.0% 28.4% 28.7% Pension Expense (Benefit) (58) (146) (46) (128) Pension Expense (Benefit) (3.4)% (8.9)% (0.7)% (2.2)% Acquisition-Related Amortization of Intangibles 9 5 36 19 Acquisition-Related Amortization of Intangibles 0.5% 0.3% 0.6% 0.3% Acquisition-Related Purchase Price Adjustment 3 -- 15 -- Acquisition-Related Purchase Price Adjustment 0.2% -- 0.2% -- Gross Margin Excluding Pension and Special Items (non-GAAP) $484 $433 $1,745 $1,536 Gross Margin as a % of Revenue excluding Pension and Special Items (non-GAAP) 29.0% 26.4% 28.5% 26.8% $ in millions Gross Margin (GAAP) to Gross Margin excluding Pension and Special Items (non-GAAP) Gross Margin as a % of Revenue (GAAP) to Gross Margin as a % of Revenue excluding Pension and Special Items (non-GAAP)


 
NCR Confidential NON-GAAP RECONCILIATIONS 30 Q4 2013 Q4 2012 FY 2013 FY 2012 Operating Expenses (GAAP) $233 $163 $1,074 $897 Pension (Expense) Benefit 41 108 32 96 Acquisition-Related Amortization of Intangibles (8) (4) (29) (19) Acquisition-Related Costs (2) (11) (46) (23) OFAC and FCPA Investigations(1) (1) (4) (3) (4) Operating Expenses Excluding Pension and Special Items (non- GAAP) $263 $252 $1,028 $947 $ in millions Operating Expenses (GAAP) to Operating Expenses excluding Pension and Special Items (non-GAAP) (1) Estimated expenses for 2014 will be affected by, among other things, the status and progress of these matters. There can be no assurance that the Company will not be subject to fines or other remedial measures as a result of OFAC’s, the SEC’s or the DOJ’s investigations.


 
NCR Confidential NON-GAAP RECONCILIATIONS 31 Q4 2013 Q4 2012 FY 2012 Cash Provided by Operating Activities (GAAP) $265 $100 $(180) Net capital expenditures (71) (49) (160) Cash Used In Discontinued Operations (1) (29) (114) Pension discretionary contributions and settlements 124 100 600 Free Cash Flow (non-GAAP) $317 $122 $146 $ in millions Cash Provided by Operating Activities (GAAP) to Free Cash Flow (non-GAAP)


 
NCR Confidential NON-GAAP RECONCILIATIONS 32 FY 2013 FY 2014 Cash Provided by Operating Activities (GAAP) $281 $595 - $625 Net capital expenditures (226) (250) -(260) Cash Used In Discontinued Operations (1) (52) (45) - (55) Pension discretionary contributions and settlements (2) 204 20 Free Cash Flow (non-GAAP) $207 $300 - $350 Pension contributions excluding discretionary contributions and settlements 79 70 Cash used in discontinued operations 52 45 - 55 Acquisition related costs 43 25 - 35 Adjusted Free Cash Flow (non-GAAP) $381 $440 - $510 $ in millions Cash Provided by Operating Activities (GAAP) to Free Cash Flow (non-GAAP) (1) The total amount of cash used in or provided by discontinued operations in 2014 will be affected by, among other things, the amount and timing of payments by NCR’s co-obligors, insurers and indemnification parties and the timing and outcome of litigation, in the Fox River and Kalamazoo River matters. (2) NCR may, in connection with the previously announced third phase of its pension strategy, make one or more discretionary contributions over the next two years, but no such additional contributions are scheduled.


 
NCR Confidential 33 NON-GAAP RECONCILIATIONS Revenue Growth % (GAAP) to Constant Currency Revenue Growth % (non-GAAP) Q4 2013 FY 2013 Revenue growth % (GAAP) 2% 7% Unfavorable foreign currency fluctuation impact 2% 2% Constant currency revenue growth % (non-GAAP) 4% 9%