Form 8-K - Recast of 2012 10-K


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 

         
 
FORM 8-K
 

         
 
CURRENT REPORT
 
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
 
Date of Report (Date of earliest event reported): December 3, 2013
 

        
 
NCR CORPORATION
(Exact name of registrant as specified in its charter)
 

        
 
Commission File Number 001-00395
 
 
 
 
Maryland
 
31-0387920
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
 
3097 Satellite Boulevard
Duluth, Georgia 30096
(Address of principal executive offices and Zip Code)
 
Registrant's telephone number, including area code: (937) 445-5000
 
N/A
(Former name or former address, if changed since last report)
 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2 below):

[ ] Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
[ ] Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
[ ] Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
[ ] Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 

     







Item 8.01        Other Events.

As previously disclosed in the Quarterly Report on Form 10-Q of NCR Corporation ("NCR" or the "Company") for the quarter ended March 31, 2013 (as filed with the Securities and Exchange Commission (the "SEC") on May 9, 2013), effective in the first quarter of 2013, NCR changed the accounting methodology for recognizing expense for its company-sponsored U.S. and international pension benefit plans. From 2013 forward, NCR will recognize changes in fair values of plan assets and net actuarial gains and losses in the year incurred, generally in the fourth quarter of each year, which were previously deferred and amortized over time into pension expense.
  
The Company is filing this Current Report on Form 8-K to update operating results for all periods covered in its Annual Report on Form 10-K for the year ended December 31, 2012 (as filed with the SEC on March 4, 2013, and as subsequently updated by its Current Report on Form 8-K filed with the SEC on March 26, 2013) (the "2012 Form 10K"), in order to give effect to the change in accounting methodology for recognizing expense for its company-sponsored U.S. and international pension benefit plans. Specific information subject to update is as follows:

Consent of Independent Registered Public Accounting Firm, attached as Exhibit 23.1 to this report and incorporated herein by reference;
Part II, Item 6: Selected Financial Data, included in Exhibit 99.1 to this report and incorporated herein by reference;
Part II, Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations, included in Exhibit 99.2 to this report and incorporated herein by reference;
Part II, Item 8: Financial Statements and Supplemental Data, included in Exhibit 99.3 to this report and incorporated herein by reference;
Part IV, Item 15(a)(2): Financial Statement Schedule II - Valuation and Qualifying Accounts, included in Exhibit 99.4 to this report and incorporated herein by reference.

The updated Part II, Item 8 that is included in Exhibit 99.3 to this report also reflects certain reclassifications for these periods that were included in the Company’s Quarterly Reports on Form 10-Q for its previously completed 2013 fiscal quarters.

This Current Report on Form 8-K does not reflect events occurring after March 4, 2013, the date that the Company filed the 2012 Form 10-K, and does not modify or update the disclosures therein in any way, other than as required to reflect the change in accounting methodology as described above and set forth in Exhibits 99.1, 99.2, 99.3 and 99.4, attached hereto, and to incorporate the reclassifications described above and set forth in Exhibit 99.3, attached hereto. For information on developments regarding the Company since the filing of the 2012 Form 10-K, please refer to the Company’s reports filed with the SEC, including the Company’s Quarterly Reports on Form 10-Q for the quarterly periods ended March 31, 2013, June 30, 2013 and September 30, 2013 and other subsequent SEC filings.











Item 9.01        Financial Statements and Exhibits.

(d)    Exhibits:

The following exhibits are attached with this current report on Form 8-K:

Exhibit No.            Description
23.1                Consent of Independent Registered Public Accounting Firm

99.1
Part II. Item 6. Selected Financial Data

99.2
Part II. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

99.3
Part II. Item 8. Financial Statements and Supplemental Data

99.4
Part IV. Item 15(a)(2). Financial Statement Schedule II - Valuation and Qualifying Accounts

101
XBRL Instance Document and Related Items







SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
 
NCR CORPORATION
 
 
 
 
Date:
December 3, 2013
By:
 
/s/    Robert P. Fishman        
 
 
 
 
Robert P. Fishman
Senior Vice President and Chief Financial Officer









Index to Exhibits
The following exhibits are attached with this current report on Form 8-K:

Exhibit No.            Description
23.1                Consent of Independent Registered Public Accounting Firm

99.1
Part II. Item 6. Selected Financial Data

99.2
Part II. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

99.3
Part II. Item 8. Financial Statements and Supplemental Data

99.4
Part IV. Item 15(a)(2). Financial Statement Schedule II - Valuation and Qualifying Accounts

101
XBRL Instance Document and Related Items







EX 23.1 Consent Of Indpendent Registered Public Accounting Firm 2013

EXHIBIT 23.1
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
We hereby consent to the incorporation by reference in the Registration Statement on Form S‑8 (Nos. 333-18797, 333-18803, 333-139553 and 333-188167) of NCR Corporation of our report, dated March 1, 2013, except with respect to the presentation of the consolidating guarantor financial information discussed in Note 17, as to which the date is March 26, 2013, and to the change in accounting policy for defined benefit pension plans described in Notes 1 and 8, as to which the date is December 3, 2013, relating to the financial statements, financial statement schedule, and the effectiveness of internal control over financial reporting, which appears in this Form 8‑K.


/s/ PricewaterhouseCoopers LLP

Atlanta, Georgia

December 3, 2013












Exhibit 99.1 Selected Financial Data


Exhibit 99.1

As described in its Current Report on Form 8-K filed with the Securities and Exchange Commission on December 3, 2013, the Company has updated operating results for all periods covered in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2012 (as filed with the Securities and Exchange Commission on March 4, 2013, and as subsequently updated by its Current Report on Form 8-K filed with the Securities and Exchange Commission on March 26, 2013) (the "2012 Form 10-K"), in order to give effect to the change in accounting methodology for recognizing expense for its company-sponsored U.S. and international pension benefit plans. The Selected Financial Data that follows revises the information included in the 2012 Form 10-K in order to reflect the change in accounting methodology and should be read in conjunction with the updated financial statements and schedules included as exhibits to the Current Report on Form 8-K filed on December 3, 2013.

Item 6.        SELECTED FINANCIAL DATA
In millions, except per share and employee and contractor amounts
 
 
 
 
 
 
 
 
 
 
For the years ended December 31
 
2012
 
2011
 
2010
 
2009
 
2008
Continuing Operations (a)
 
 
 
 
 
 
 
 
 
 
Revenue
 
$
5,730

 
$
5,291

 
$
4,711

 
$
4,579

 
$
5,300

Income from operations
 
$
748

 
$
(148
)
 
$
298

 
$
348

 
$
(1,170
)
Other (expense) income, net
 
$
(8
)
 
$
(3
)
 
$
(11
)
 
$
(31
)
 
$
16

Income tax expense (benefit)
 
$
223

 
$
(66
)
 
$
5

 
$
121

 
$
(417
)
Income from continuing operations attributable to NCR common stockholders
 
$
475

 
$
(97
)
 
$
277

 
$
183

 
$
(758
)
Income (loss) from discontinued operations, net of tax
 
$
6

 
$
(93
)
 
$
(10
)
 
$
(115
)
 
$
(25
)
Basic earnings (loss) per common share attributable to NCR common stockholders:
 
 
 
 
 
 
 
 
 
 
From continuing operations (a,b)
 
$
2.98

 
$
(0.61
)
 
$
1.73

 
$
1.15

 
$
(4.59
)
From discontinued operations
 
$
0.04

 
$
(0.59
)
 
$
(0.06
)
 
$
(0.72
)
 
$
(0.15
)
Total basic earnings (loss) per common share
 
$
3.02

 
$
(1.20
)
 
$
1.67

 
$
0.43

 
$
(4.74
)
Diluted earnings (loss) per common share attributable to NCR common stockholders:
 
 
 
 
 
 
 
 
 
 
From continuing operations (a,b)
 
$
2.90

 
$
(0.61
)
 
$
1.72

 
$
1.14

 
$
(4.59
)
From discontinued operations
 
$
0.04

 
$
(0.59
)
 
$
(0.06
)
 
$
(0.72
)
 
$
(0.15
)
Total diluted earnings (loss) per common share
 
$
2.94

 
$
(1.20
)
 
$
1.66

 
$
0.42

 
$
(4.74
)
Cash dividends per share
 
$

 
$

 
$

 
$

 
$

As of December 31
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
6,369

 
$
5,604

 
$
4,361

 
$
4,094

 
$
4,255

Total debt
 
$
1,963

 
$
853

 
$
11

 
$
15

 
$
308

Total NCR stockholders' equity
 
$
1,252

 
$
718

 
$
883

 
$
564

 
$
440

Number of employees and contractors
 
25,700

 
23,500

 
21,000

 
21,500

 
22,400


(a)
Continuing operations excludes the costs and insurance recoveries relating to certain environmental obligations associated with discontinued operations, including the Fox River, Japan and Kalamazoo River matters, the closure of NCR's EFT payment processing business in Canada, and the results from our previously disposed healthcare solutions and Entertainment businesses.
(b)
The following income (expense) amounts, net of tax are included in income from continuing operations for the years ended December 31:


1



In millions
 
2012
 
2011
 
2010
 
2009
 
2008
Impairment charges
 
$
(7
)
 
$

 
$
(9
)
 
$
(30
)
 
$

Acquisition related costs
 
(16
)
 
(28
)
 

 

 

Acquisition related amortization of intangibles
 
(25
)
 
(8
)
 

 

 

OFAC and FCPA investigations
 
(2
)
 

 

 

 

Legal settlements and charges
 

 
2

 
(5
)
 
(4
)
 
(8
)
Japan valuation reserve release
 

 

 
39

 

 

Incremental costs directly related to the relocation of the worldwide headquarters
 

 

 
(11
)
 
(4
)
 

Organizational realignment initiative
 

 

 

 

 
(45
)
Net gains from sales of real estate
 

 

 

 

 
13

Total
 
$
(50
)
 
$
(34
)
 
$
14

 
$
(38
)
 
$
(40
)


2
Exhibit 99.2 Management Discussion & Analysis


Exhibit 99.2

As described in its Current Report on Form 8-K filed with the Securities and Exchange Commission on December 3, 2013, the Company has updated operating results for all periods covered in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2012 (as filed with the Securities and Exchange Commission on March 4, 2013, and as subsequently updated by its Current Report on Form 8-K filed with the Securities and Exchange Commission on March 26, 2013) (the "2012 Form 10-K"), in order to give effect to the change in accounting methodology for recognizing expense for its company-sponsored U.S. and international pension benefit plans. The Management's Discussion and Analysis that follows revises the information included in the 2012 Form 10-K in order to reflect the change in accounting methodology and should be read in conjunction with the updated financial statements and schedules included as exhibits to the Current Report on Form 8-K filed on December 3, 2013.


Item 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (MD&A)


BUSINESS OVERVIEW

NCR Corporation is a leading global technology company that provides innovative products and services that enable businesses to connect, interact and transact with their customers and enhance their customer relationships by addressing consumer demand for convenience, value and individual service. Our portfolio of self-service and assisted-service solutions serve customers in the financial services, retail, hospitality, travel, and telecommunications and technology industries and include automated teller machines (ATMs), self-service kiosks and point of sale devices, as well as software applications that can be used by consumers to enable them to interact with businesses from their computer or mobile device. We also complement these product solutions by offering a complete portfolio of services that support both NCR and third party solutions. We also resell third-party networking products and provide related service offerings in the telecommunications and technology sectors.

We have four operating segments: Financial Services, Retail Solutions, Hospitality and Emerging Industries. Each of our lines of business derives its revenues by selling products and services in each of the sales theaters in which NCR operates.

Our solutions are based on a foundation of long-established industry knowledge and consulting expertise, value-added software, hardware technology, global customer support services, and a complete line of business consumables and specialty media products.

NCR’s reputation is founded upon over 128 years of providing quality products, services and solutions to our customers. At the heart of our customer and other business relationships is a commitment to acting responsibly, ethically and with the highest level of integrity. This commitment is reflected in NCR’s Code of Conduct, which is available on the Corporate Governance page of our website.


2012 OVERVIEW

As more fully discussed in later sections of this MD&A, the following were significant themes and events for 2012:

Revenue growth of approximately 8% compared to full year 2011

Gross margin improvement of approximately 1,070 basis points compared to full year 2011

Continued realization of the benefits of our cost reduction initiatives

Continued growth of higher margin software and services offerings and improvements in revenue mix

Completion of phase two of our pension strategy

Completion of the offering of $600 million aggregate principal amount of 5.00% senior unsecured notes due in 2022, and $500 million aggregate principal amount of 4.625% senior notes due in 2021

Entered into a definitive Agreement and Plan of Merger to acquire Retalix Ltd. for a cash purchase price of approximately $800 million


1



Completion of the disposition of our Entertainment business to Redbox Automated Retail, LLC for cash consideration of $100 million


OVERVIEW OF STRATEGIC INITIATIVES

We have a focused and consistent business strategy targeted at revenue growth, gross margin expansion and improved customer loyalty. To execute this strategy, we identified three key imperatives that aligned with our financial objectives for 2012 and beyond: deliver disruptive innovation; focus on migrating our revenue to higher margin software and services revenue; and more fully enable our sales force with a consultative selling model that better leverage the innovation we are bringing to the market. Our strategy, on which we will remain focused in 2013, is summarized in more detail below:

Gain profitable share - We seek to optimize our investments in demand creation to increase NCR’s market share in areas with the greatest potential for profitable growth, which include opportunities in self-service technologies with our core financial services, retail, and hospitality customers as well as the shift of our business model to focus on growth of higher margin software and services. We focus on expanding our presence in our core industries, while seeking additional growth by:
penetrating market adjacencies in single and multi-channel self-service segments;
expanding and strengthening our geographic presence and sales coverage across customer tiers through use of the indirect channel; and
leveraging NCR Services and consumables solutions to grow our share of customer revenue, improve customer retention, and deliver increased value to our customers.
Expand into emerging growth industry segments - We are focused on broadening the scope of our self-service solutions from our existing customers to expand these solution offerings to customers in newer industry-vertical markets including telecommunications and technology as well as travel and gaming. We expect to grow our business in these industries through integrated service offerings in addition to targeted acquisitions and strategic partnerships.
Build the lowest cost structure in our industry - We strive to increase the efficiency and effectiveness of our core functions and the productivity of our employees through our continuous improvement initiatives.
Enhance our global service capability - We continue to identify and execute various initiatives to enhance our global service capability. We also focus on improving our service positioning, increasing customer service attach rates for our products and improving profitability in our services business. Our service capability can provide us a competitive advantage in winning customers and it provides NCR with an attractive and stable revenue source.
Innovation of our people - We are committed to solution innovation across all customer industries. Our focus on innovation has been enabled by closer collaboration between NCR Services and our lines of business, as well as a model to apply best practices across all industries through one centralized research and development organization and one business decision support function. Innovation is also driven through investments in training and developing our employees by taking advantage of our new world-class training centers. We expect that these steps and investments will accelerate the delivery of new innovative solutions focused on the needs of our customers and changes in consumer behavior.
Enhancing the customer experience - We are committed to providing a customer experience to drive loyalty, focusing on product and software solutions based on the needs of our customers, a sales force enabled with the consultative selling model to better leverage the innovative solutions we are bringing to market, and sales and support service teams focused on delivery and customer interactions. We continue to rely on the Customer Loyalty Survey, among other metrics, to measure our current state and set a course for our future state where we aim to continuously improve with solution innovations as well as through the execution of our service delivery programs.
Pursue strategic acquisitions that promote growth and improve gross margin - We are continually exploring potential acquisition opportunities in the ordinary course of business to identify acquisitions that can accelerate the growth of our business and improve our gross margin mix, with a particular focus on software-oriented transactions. We may fund acquisitions through either equity or debt, including borrowings under our senior secured credit facility.



2



FUTURE TRENDS

We are encouraged by our market position for 2013 and are forecasting revenue to be slightly higher than 2012. We plan to continue to manage our costs effectively and balance our investments in areas that generate high returns.

We see the following as the most significant risks to the execution of our initiatives:

The global economic and credit environment and its effect on capital spending by our customers

Competition that can drive further price erosion and potential loss of market share

Difficulties associated with introduction of products in new self-service markets

Market adoption of our products by customers

Management and servicing of our existing indebtedness

Integration of previously completed acquisitions

RESULTS FROM OPERATIONS

The following table shows our results for the years ended December 31:
In millions
2012
 
2011
 
2010
Revenue
$5,730
 
$5,291
 
$4,711
Gross margin
1,645
 
951
 
1,077
Gross margin as a percentage of revenue
28.7%
 
18.0%
 
22.9%
Operating expenses
 
 
 
 
 
      Selling, general and administrative expenses
742
 
890
 
636
      Research and development expenses
155
 
209
 
143
Income from operations
$748
 
$(148)
 
$298

The following table shows our revenues and gross margins from products and services, respectively, for the years ended December 31:

In millions
2012
 
2011
 
2010
Product revenue
$2,854
 
$2,592
 
$2,301
Cost of products
2,144
 
2,022
 
1,789
Product gross margin
$710
 
$570
 
$512
Product gross margin as a percentage of revenue
24.9%
 
22.0%
 
22.3%
Services revenue
$2,876
 
$2,699
 
$2,410
Cost of services
1,941
 
2,318
 
1,845
Services gross margin
$935
 
$381
 
$565
Services gross margin as a percentage of revenue
32.5%
 
14.1%
 
23.4%

The following table shows our revenues by theater for the years ended December 31:

In millions
2012
% of Total
 
2011
% of Total
 
% Increase (Decrease)
% Increase (Decrease) Constant Currency
Americas
$
2,823

49%
 
$
2,448

46%
 
15%
16%
Europe
1,459

26%
 
1,421

27%
 
3%
9%
Asia Middle East Africa (AMEA)
1,448

25%
 
1,422

27%
 
2%
4%
Consolidated revenue
$
5,730

100%
 
$
5,291

100%
 
8%
11%

3





2012 compared to 2011 results discussion

Revenue

Revenue increased 8% in 2012 from 2011 due to improvement in our financial services and hospitality lines of business offset by declines in our retail solutions and emerging industries lines of business. The effects of foreign currency fluctuations had a 3% unfavorable impact on revenue for the year. For the year ended December 31, 2012, our product revenue increased 10% and services revenue increased 7% compared to the year ended December 31, 2011. The increase in our product revenue was due to growth in the financial services line of business in the Americas, Europe and AMEA theaters, and growth in the hospitality line of business in the Americas theater offset by declines in the retail solutions line of business in the Americas and Europe theaters. The increase in our services revenue was primarily attributable to increases in professional and installation services and maintenance services in the financial services and hospitality lines of business in the Americas theater offset by declines in such services in the retail solutions line of business in the Americas and Europe theaters.

Gross Margin

Gross margin as a percentage of revenue was 28.7% in 2012 compared to 18.0% in 2011. Product gross margin in 2012 increased to 24.9% compared to 22.0% in 2011. During 2012 and 2011, product gross margin was adversely affected by approximately $19 million and $6 million, respectively, of acquisition related amortization of intangibles. Products gross margin was positively impacted by $37 million in lower pension expense, or 1.3% as a percentage of products revenue, year over year. After considering these items, the product gross margin increased due to favorable sales mix with an increase in software revenue.

Services gross margin increased to 32.5% in 2012 compared to 14.1% in 2011. Services gross margin was positively impacted by $454 million in lower pension expense, or 15.8% as a percentage of services revenue, year over year. After considering this item, the increase in services gross margin was due to lower labor and service delivery costs.

2011 compared to 2010 results discussion

Revenue

Revenue increased 12% in 2011 from 2010 due to improvement across all lines of business. The effects of foreign currency fluctuations had a 3% favorable impact on revenue. For the year ended December 31, 2011, our product revenue increased 13% and services revenue increased 12% compared to the year ended December 31, 2010. The increase in our product revenue was due to increases in sales volumes in the financial services and retail lines of business in the Americas and AMEA theaters coupled with incremental revenues generated in the hospitality line of business following the acquisition of Radiant Systems, Inc. on August 24, 2011. The increase in our services revenue was primarily attributable to increases in professional and installation services and maintenance services in the financial services and retail lines of business in the Americas, Europe and AMEA theaters. The acquisition of Radiant also led to an incremental increase in services revenue in the Americas theater.

Gross Margin

Gross margin as a percentage of revenue was 18.0% in 2011 compared to 22.9% in 2010. Product gross margin in 2011 decreased slightly to 22.0% compared to 22.3% in 2010. Products gross margin was negatively impacted by $19 million in higher pension expense, or 0.7% as a percentage of products revenue, year over year. After considering this item, the increase in products gross margin was due to improved sales mix.

Services gross margin decreased to 14.1% in 2011 compared to 23.4% in 2010. Services gross margin was negatively impacted by $315 million in higher pension expense, or 11.7% as a percentage of services revenue. After considering the effect of pension expense, the services gross margin increased year over year due to lower labor and service delivery costs and continued focus on overall cost containment.

Effects of Pension, Postemployment, and Postretirement Benefit Plans

NCR's income from continuing operations for the years ended December 31 was impacted by certain employee benefit plans as shown below:

4



In millions
2012
 
2011
 
2010
Pension (benefit) expense
$(224)
 
$582
 
$59
Postemployment expense
37
 
46
 
43
Postretirement benefit
(14)
 
(13)
 
(4)
Total expense
$(201)
 
$615
 
$98


In 2012, pension expense decreased, resulting in a benefit of $224 million compared to $582 million of expense in 2011 and $59 million of expense in 2010. In 2012, the pension benefit included a $293 million benefit related to remeasurement of the U.S. pension obligations in the fourth quarter of 2012, which primarily included the impact of the voluntary lump sum offer to certain participants of the U.S. qualified pension plan that was completed in the fourth quarter of 2012. In 2012, approximately 43% of the pension benefit was included in selling, general and administrative and research and development expenses, with the remaining 57% included in cost of products and services. In 2011, pension expense increased $523 million as compared to 2010 primarily due to $570 million of actuarial losses recognized, driven by significant decreases in discount rates used to value the U.S. and international pension plan obligations.

Postemployment expense (severance and disability medical) was $37 million in 2012 compared to $46 million in 2011 and $43 million in 2010. The decrease in postemployment expense in 2012 was primarily related to approximately $6 million of Radiant acquisition related severance costs incurred in 2011. In 2012, approximately 62% of total postemployment expense was included in cost of products and services, with the balance included in selling, general and administrative and research and development expenses.

Postretirement plans provided a $14 million benefit in 2012, a $13 million benefit in 2011, and a $4 million benefit in 2010. The increase in postretirement benefit in 2012 and 2011 from 2010 is primarily related to an increase in the level of amortization of prior service benefit associated with changes in the benefits provided under the Company's previously closed U.S. Post-65 Retiree Medical Plan, which were announced in December 2010.

Selling, General and Administrative Expenses

Selling, general and administrative expenses decreased $148 million to $742 million in 2012 from $890 million in 2011. As a percentage of revenue, these expenses were 12.9% in 2012 and 16.8% in 2011. In 2012, selling, general, and administrative expenses included a pension benefit of $66 million, $23 million of acquisition related costs, $19 million of amortization of acquisition related intangible assets and $4 million of legal costs related to the previously disclosed FCPA and OFAC internal investigations. In 2011, selling, general, and administrative expenses included $162 million of pension costs, $37 million of acquisition related costs, and $6 million of amortization of acquisition related intangible assets. After considering these items, selling, general and administrative expenses increased as a percentage of revenue to 13.3% in 2012 from 12.9% in 2011 primarily due to additional investments in sales resources.

Selling, general, and administrative expenses increased $254 million to $890 million in 2011 from $636 million in 2010. As a percentage of revenue, these expenses were 16.8% in 2011 and 13.5% in 2010. In 2011, selling, general, and administrative expenses included $162 million of pension costs, $37 million of acquisition related costs, and $6 million amortization of acquisition related intangible assets. In 2010, selling, general, and administrative expenses included $18 million of pension costs, $18 million of incremental costs related to the relocation of our worldwide headquarters and $8 million related to a litigation charge offset by a $6 million gain related to the sale of an office building in France. After considering these items, selling, general, and administrative expenses slightly increased as a percentage of revenue to 12.9% in 2011 from 12.7% in 2010.

Research and Development Expenses

Research and development expenses decreased $54 million to $155 million in 2012 from $209 million in 2011. As a percentage of revenue, these costs were 2.7% in 2012 and 4.0% in 2011. Research and development expenses included a $30 million pension benefit in 2012 as compared to pension expense of $57 million in 2011. After considering this item, research and development expenses slightly increased to 3.2% in 2012 from 2.9% in 2011 as a percentage of revenue and are in line with management expectations as we continue to invest in broadening our self-service solutions.

Research and development expenses increased $66 million to $209 million in 2011 from $143 million in 2010. Pension costs included in research and development expenses were $57 million in 2011 as compared to $12 million in 2010. After considering this item, research and development costs increased slightly as a percentage of revenue from 2.8% in 2010 to 2.9% in 2011 and are in line with management expectations as we continue to invest in broadening our self-service solutions.

5




Interest and Other Expense Items

Interest expense was $42 million in 2012 compared to $13 million in 2011 and $2 million in 2010. For the years ended December 31, 2012 and 2011, interest expense is primarily related to borrowings under the Company's senior secured credit facility. The increase is primarily related to a full year of interest expense in 2012 compared to a partial year in 2011 as the facility was entered into during August 2011.

Other expense (income), net was $8 million in 2012 compared to $3 million in 2011 and $11 million in 2010. Other expense (income), net includes items such as gains or losses on equity investments, interest income, among others. Interest income was $6 million in 2012, $5 million in 2011, and $5 million in 2010. In 2012, other expense (income), net included $7 million related to the impairment of an investment and $5 million in bank related fees. In 2011, other expense (income), net included $7 million related to loss from foreign currency fluctuations partially offset by income from the sale of certain patents and a benefit of $3 million from final settlement of a litigation matter. In 2010, other expense (income), net included $14 million related to the impairment of an investment.

Income Taxes

The effective tax rate was 32% in 2012, 40% in 2011, and 2% in 2010. During 2012, we favorably settled examinations with Canada for the 2003 tax year and Japan for tax years 2001 through 2006 that resulted in tax benefits of $14 million and $13 million, respectively. In addition, the 2012 tax rate was favorably impacted by the mix of taxable profits and losses by country. These benefits were partially offset by an increase of $17 million to the U.S. valuation allowance for deferred tax assets, primarily related to tax attributes expiring by 2015. During 2011, we favorably settled examinations with Canada for 1997 through 2001 that resulted in a $12 million tax benefit. The 2010 tax rate was favorably impacted by the release of a $40 million valuation allowance in the third quarter of 2010 that was no longer required on specific deferred tax assets in NCR’s subsidiary in Japan and by the mix of taxable profits and losses by country.

In connection with the American Taxpayer Relief Act of 2012 that was signed into law in January 2013, we expect to record a one-time benefit of approximately $16 million related to retroactive tax relief for certain tax law provisions that expired in 2012. Because the legislation was signed into law after the end of our 2012 fiscal year, the retroactive effects of the bill will be reflected in the first quarter of 2013. We anticipate that our effective tax rate will be approximately 26% in 2013. However, changes in profit mix or other events, such as tax audit settlements or changes in our valuation allowances, could impact this anticipated rate.

During 2011, the Internal Revenue Service commenced examinations of our 2009 and 2010 income tax returns, which are ongoing. During 2012, we favorably settled the examination of Radiant's 2009 and 2010 income tax returns with the Internal Revenue Service. While we are subject to numerous federal, state and foreign tax audits, we believe that the appropriate reserves exist for issues that might arise from these audits. Should these audits be settled, the resulting tax effect could impact the tax provision and cash flows in future periods. During 2013, the Company expects to resolve certain tax matters related to U.S. and foreign tax jurisdictions. These resolutions could have a material impact on the effective tax rate in 2013.
  
Income (Loss) from Discontinued Operations

For the year ended December 31, 2012, income from discontinued operations was $6 million, net of tax, which includes a $4 million loss from the Entertainment business, an $8 million benefit from favorable changes in uncertain tax benefits related to Teradata and a $2 million benefit from an insurance recovery from a previously agreed settlement related to the Fox River environmental matter.

For the year ended December 31, 2011, loss from discontinued operations was $93 million, net of tax, which includes a $96 million operating loss from the Entertainment business, a $1 million operating loss from the closure of NCR's EFT payment processing business in Canada, a $4 million operating loss from the divestiture of our healthcare solutions business, offset by $2 million income from environmental matters which included favorable impact of changes in estimates related to the Fox River reserve offset by an accrual for litigation fees related to the Kalamazoo River environmental matter and an accrual for anticipated future disposal costs related to an environmental matter in Japan, and a $6 million benefit from favorable changes in uncertain tax benefits attributable to Teradata.

For the year ended December 31, 2010, loss from discontinued operations was $10 million, net of tax, which includes a $28 million operating loss from the Entertainment business and a $5 million operating loss from our healthcare solutions business offset by $20 million benefit primarily from settlements of Fox River related insurance claims with insurance carriers and a $3 million benefit from favorable changes in uncertain tax benefits attributable to Teradata.

6




Revenue and Operating Income by Segment

As described in Note 12, “Segment Information and Concentrations” of the Notes to Consolidated Financial Statements, the Company manages and reports its businesses in the following segments:

Financial Services - We offer solutions to enable customers in the financial services industry to reduce costs, generate new revenue streams and enhance customer loyalty. These solutions include a comprehensive line of ATM and payment processing hardware and software and cash management software, and related installation, maintenance, and managed and professional services. We also offer a complete line of printer consumables.
Retail Solutions - We offer solutions to customers in the retail industry designed to improve selling productivity and checkout processes as well as increase service levels. These solutions primarily include retail-oriented technologies, such as point of sale terminals and related software, bar-code scanners, as well as innovative self-service kiosks, such as self-checkout. We also offer installation, maintenance, and managed and professional services and a complete line of printer consumables.
Hospitality (formerly Hospitality and Specialty Retail) - We offer technology solutions to customers in the hospitality industry, serving businesses that range from a single store or restaurant to global chains and sports and entertainment venues. Our solutions include point of sale hardware and software solutions, installation, maintenance, and managed and professional services and a complete line of printer consumables.
Emerging Industries - We offer maintenance as well as managed and professional services for third-party computer hardware provided to select manufacturers, primarily in the telecommunications industry, who value and leverage our global service capability. Also included in the Emerging Industries segment are solutions designed to enhance the customer experience for the travel and gaming industries, including self-service kiosks, as well as related installation, maintenance, and managed and professional services.

As of January 1, 2012, the specialty retail customer accounts that were formerly part of the Hospitality and Specialty Retail segment are now included in the Retail Solutions segment, and the hospitality customer accounts that were formerly part of the Retail Solutions segment are now included in the Hospitality segment. As a result, the former Hospitality and Specialty Retail segment has been renamed Hospitality. Prior period information has not been reclassified to conform to the current period presentation, as the change was not considered material.

Each of these segments derives its revenues by selling products and services in the sales theaters in which NCR operates. Segments are measured for profitability by the Company’s chief operating decision maker based on revenue and segment operating income. For purposes of discussing our operating results by segment, we exclude the impact of certain items from segment operating income, consistent with the manner by which management reviews each segment, evaluates performance, and reports our segment results under accounting principles generally accepted in the United States of America (otherwise known as GAAP). This format is useful to investors because it allows analysis and comparability of operating trends. It also includes the same information that is used by NCR management to make decisions regarding the segments and to assess our financial performance.

Certain amounts have been excluded from segment operating income for each reporting segment presented below, including pension expense and certain other significant, non-recurring items. Our segment results are reconciled to total Company results reported under GAAP in Note 12, “Segment Information and Concentrations” of the Notes to Consolidated Financial Statements included in Item 8 of Part II of this Report.

In the segment discussions below, we have disclosed the impact of foreign currency fluctuations as it relates to our segment revenue due to its significance.

Financial Services Segment

The following table presents the Financial Services revenue and segment operating income for the years ended December 31:
 
In millions
2012
 
2011
 
2010
Revenue
$3,180
 
$2,999
 
$2,645
Operating income
$319
 
$313
 
$250
Operating income as a percentage of revenue
10.0%
 
10.4%
 
9.5%

Financial Services revenue increased 6% in 2012 compared to 2011 and 13% in 2011 compared to 2010. Revenue growth in 2012 compared to 2011 was primarily generated from higher product volumes in the Americas, Europe and AMEA theaters, and higher

7



services revenue in the Americas and Europe theaters. Foreign currency fluctuations negatively impacted the year-over-year revenue comparison by 3%. Revenue growth in 2011 compared to 2010 was primarily generated from higher product volumes and services revenue in the Americas, AMEA and Europe theaters and higher services revenues in the AMEA theater. Foreign currency fluctuations favorably impacted the year-over-year revenue comparison by 3%.

Operating income was $319 million in 2012, $313 million in 2011 and $250 million in 2010. The improvement in the Financial Services operating income in 2012 compared to 2011 was driven by higher product sales and an improved mix of services revenue, slightly offset by a continued investment in services and research and development. The improvement in 2011 compared to 2010 was driven by higher product volumes and favorable product mix as well as higher services revenue and lower service delivery costs.

Retail Solutions Segment

The following table presents the Retail Solutions revenue and segment operating income for the years ended December 31:
 
In millions
2012
 
2011
 
2010
Revenue
$1,667
 
$1,778
 
$1,717
Operating income
$102
 
$71
 
$73
Operating income as a percentage of revenue
6.1%
 
4.0%
 
4.3%

Retail Solutions revenue decreased 6% in 2012 compared to 2011 and increased 4% in 2011 compared to 2010. The decrease in revenue in 2012 compared to 2011 was primarily driven by declines in product sales and services revenue in the Americas and Europe theaters. Foreign currency fluctuations negatively impacted the year-over-year revenue comparison by 1%. The increase in revenue in 2011 compared to 2010 was primarily driven by higher services revenue in the Americas and AMEA theaters partially offset by declines in product volumes in the Americas and Europe theaters. Foreign currency fluctuations positively impacted the year-over-year revenue comparison by 3%.

Operating income was $102 million in 2012, $71 million in 2011 and $73 million in 2010. The improvement in the Retail Solutions operating income in 2012 compared to 2011 was driven by a favorable mix of revenue and the movement of accounts, as described above. The decrease in the Retail Solutions operating income in 2011 compared to 2010 was primarily due to the negative impact of higher paper prices.

Hospitality Segment

The following table presents the Hospitality revenue and segment operating income for the years ended December 31:

 
In millions
2012
 
2011
 
2010
Revenue
$522
 
$141
 
Operating income
$85
 
$22
 
Operating income as a percentage of revenue
16.3%
 
15.6%
 
—%


The Hospitality segment generated revenue of $522 million in 2012 compared to $141 million in 2011. In each period, the revenue is driven largely by product sales and services revenue in the Americas theater.

Operating income for Hospitality was $85 million in 2012 compared to $22 million in 2011.

The company completed its acquisition of Radiant Systems on August 24, 2011. Because the acquisition was completed during the third quarter of 2011, the revenue and operating income results being reflected for the Hospitality segment for the year ended December 31, 2011 are partial, and reflect only the period from August 24, 2011 through the end of the year.

Emerging Industries Segment

The following table presents the Emerging Industries revenue and segment operating income for the years ended December 31:


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In millions
2012
 
2011
 
2010
Revenue
$361
 
$373
 
$349
Operating income
$83
 
$77
 
$60
Operating income as a percentage of revenue
23.0%
 
20.6%
 
17.2%

Emerging Industries revenue decreased 3% in 2012 compared to 2011 and increased 7% in 2011 compared to 2010. The decrease in revenue in 2012 compared to 2011 was primarily driven by a decline in services revenue related to telecommunications and technology in the Americas theater. Foreign currency fluctuations negatively impacted the year-over-year revenue comparison by 2%. The increase in revenue in 2011 compared to 2010 was driven primarily by higher services revenue related to telecommunications and technology in the Europe and Americas theaters. Foreign currency fluctuations favorably impacted the year-over-year revenue comparison by 3%.

Operating income was $83 million in 2012, $77 million in 2011, and $60 million in 2010. The improvement in the Emerging Industries operating income in 2012 compared to 2011 was primarily due to improved product and services mix and lower service delivery costs, partially offset by the decline in revenue. The increase in the Emerging Industries operating income in 2011 compared to 2010 was primarily due to improved services mix and lower service delivery costs.


FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES

In the year ended December 31, 2012, cash used in operating activities was $180 million and for the year ended December 31, 2011 cash provided by operating activities was $388 million.

NCR’s management uses a non-GAAP measure called “free cash flow,” which we define as net cash provided by (used in) operating activities and cash provided by (used in) discontinued operations, less capital expenditures for property, plant and equipment, and additions to capitalized software, to assess the financial performance of the Company. Free cash flow does not have a uniform definition under GAAP, and therefore NCR’s definition may differ from other companies’ definitions of this measure. The components used to calculate free cash flow are GAAP measures that are taken directly from the Consolidated Statements of Cash Flows. We believe free cash flow information is useful for investors because it relates the operating cash flows from the Company’s continuing and discontinued operations to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash available after capital expenditures for, among other things, investments in the Company’s existing businesses, strategic acquisitions and investments, repurchase of NCR stock and repayment of debt obligations. Free cash flow does not represent the residual cash flow available for discretionary expenditures, since there may be other non-discretionary expenditures that are not deducted from the measure. This non-GAAP measure should not be considered a substitute for, or superior to, cash flows from operating activities under GAAP. The table below reconciles net cash (used in) provided by operating activities, the most directly comparable GAAP measure, to NCR’s non-GAAP measure of free cash flow for the year ended December 31:
 
In millions
2012
 
2011
 
2010
Net cash (used in) provided by operating activities
$(180)
 
$388
 
$279
Less: Expenditures for property, plant and equipment, net of grant reimbursements
(80)
 
(61)
 
(69)
Less: Additions to capitalized software
(80)
 
(62)
 
(57)
Net cash used in discontinued operations
(114)
 
(77)
 
(116)
Free cash (used) flow (non-GAAP)
$(454)
 
$188
 
$37

In 2012, net cash provided by operating activities decreased $568 million, net capital expenditures increased $19 million, capitalized software additions increased $18 million, and net cash used in discontinued operations increased $37 million, which contributed to a net decrease in free cash flow of $642 million in comparison to 2011. Both net cash provided by operating activities and free cash flow were negatively impacted by $600 million in discretionary contributions to the U.S. qualified pension plan. Excluding the discretionary contributions, free cash flow was $146 million in 2012. The increase in net capital expenditures and capitalized software was due to additional investment since the acquisition of Radiant. The cash used in discontinued operations was attributable to the operating loss from the Entertainment business as well as remediation payments associated with the Fox River environmental matter. For the twelve months ended December 31, 2012, net cash used in discontinued operations excludes cash provided by investing activities from discontinued operations of $99 million.

In 2011, net cash provided by operating activities increased $109 million, net capital expenditures decreased $8 million, capitalized software additions increased $5 million, and net cash used in discontinued operations decreased $39 million, which contributed

9



to a net increase in free cash flow of $151 million in comparison to 2010. The cash used in discontinued operations was attributable to the operating loss from the Entertainment business as well as remediation payments made in connection with the Fox River environmental matter slightly offset by insurance recoveries in 2011.

Financing activities and certain other investing activities are not included in our calculation of free cash flow. Our other investing activities primarily include business acquisitions, divestitures and investments as well as proceeds from the sales of property, plant and equipment. During the year ended December 31, 2012, we completed multiple acquisitions that totaled $108 million, net of cash received. During the year ended December 31, 2011, we completed the acquisition of Radiant for approximately $1.087 billion, net of cash received (which is discussed further below), and the divestiture of our healthcare business for approximately $2 million. During the year ended December 31, 2010 we completed an acquisition for approximately $16 million, which is included in other investing activities, net, in the Consolidated Statements of Cash Flows and generated proceeds from the sale of property, plant and equipment of $39 million, mainly due to the sale of an office building in France.

Our financing activities primarily include proceeds from employee stock plans, repurchases of NCR common stock and borrowings and repayments of credit facilities. During the year ended December 31, 2012, 2011 and 2010, proceeds from employee stock plans were $53 million, $18 million and $11 million respectively. During the year ended December 31, 2012, payments made for tax withholding on behalf of employees totaled $12 million. During the year ended December 31, 2011 and 2010, we repurchased approximately 3.6 million shares of NCR common stock for $70 million and approximately 1.5 million shares of NCR common stock for $20 million, respectively. Additionally, during the year ended December 31, 2011, we received proceeds of $43 million for the sale of a 49% voting equity interest in our manufacturing subsidiary in Brazil to Scopus Tecnologia, Ltda.

In connection with the acquisition of Radiant, on August 22, 2011, we entered into a new $1.4 billion senior secured credit facility with and among a syndicate of lenders with JPMorgan Chase Bank, N.A., as the administrative agent. The senior secured credit facility consisted of a term loan facility in the amount of $700 million and a revolving facility in the amount of $700 million, of which $1.1 billion was drawn to fund the acquisition. On August 22, 2012, we entered into an incremental facility agreement and a second amendment to the senior secured credit facility. The incremental facility agreement relates to, and was entered into pursuant to, the senior secured credit facility. The incremental facility agreement supplements the amounts available to NCR under the senior secured credit facility by $300 million by establishing a $150 million new tranche of term loan commitments and a $150 million new tranche of revolving loan commitments, bringing the total sum available to NCR under the senior secured credit facility and the incremental facility agreement to $1.7 billion. As of December 31, 2012, the outstanding principal balance of the term loan facility was $850 million and the outstanding balance on the revolving facility was zero, which decreased from an initial balance of $140 million, as of December 31, 2011, due to net repayments.

On September 17, 2012, we issued $600 million aggregate principal amount of 5.00% senior unsecured notes due in 2022 and on December 18, 2012, we issued $500 million aggregate principal amount of 4.625% senior unsecured notes due in 2021. The 5.00% notes were sold at 100% of the principal amount and will mature on July 15, 2022. The 4.625% notes were sold at 100% of the principal amount and will mature on February 15, 2021. Both the 5.00% and the 4.625% notes are unsecured senior obligations of NCR Corporation and are guaranteed, on an unsecured senior basis, by our subsidiaries, NCR International, Inc. and Radiant Systems, Inc., which also guarantee our obligations under the senior secured credit facility.

The net proceeds of the 5.00% notes of $592 million were used for a $500 million discretionary contribution to our U.S. qualified pension plan in the third quarter of 2012 and a $100 million discretionary contribution to our U.S. qualified pension plan in the fourth quarter of 2012 pursuant to phase two of our pension strategy, as described below. The net proceeds of the 4.625% notes of $494 million are being used to help fund the acquisition of Retalix, which was completed during the first quarter of 2013.

See Note 5 "Debt Obligations," of the Notes to Consolidated Financial Statements included in Item 8 of Part II of this Report for additional information on the senior secured credit facility and the 5.00% notes and the 4.625% notes.

During 2010, the Company completed phase one of its pension strategy, which included a comprehensive analysis of its capital allocation strategy, with specific focus on its approach to pension management and commenced a plan to substantially reduce future volatility in the value of assets held by its U.S. qualified pension plan by rebalancing the asset allocation to a portfolio substantially composed of fixed income assets by the end of 2012 and, to the extent possible, undertaking similar action with respect to its international pension plans. At the end of 2012, the Company had reallocated approximately 100% of U.S. pension assets and approximately 65% of international pension assets to fixed income assets.

During 2012, the Company completed phase two of its pension strategy. This phase consisted of making a contribution to the Company's U.S. qualified pension plan with funds raised from the 5.00% notes as described above, and offering a voluntary lump sum payment option to certain former employees who were deferred vested participants of the U.S. qualified pension plan who had not yet started monthly payments of their pension benefit. The voluntary lump sum payment offer was commenced in the

10



third quarter of 2012 and closed during the fourth quarter of 2012, and a $293 million benefit related to remeasurement of the U.S. pension obligations was recorded in the fourth quarter of 2012, which primarily included the impact of this voluntary lump sum offer.

We expect to make pension, postemployment and postretirement plan contributions of approximately $182 million in 2013. Refer to Note 8, “Employee Benefit Plans,” of the Notes to the Consolidated Financial Statements for additional discussion on our pension, postemployment and postretirement plans and phase two of the pension strategy.
  
Cash and cash equivalents held by the Company's foreign subsidiaries was $509 million and $365 million at December 31, 2012 and 2011, respectively. Under current tax laws and regulations, if cash and cash equivalents and short-term investments held outside the United States are distributed to the United States in the form of dividends or otherwise, we may be subject to additional U.S. income taxes and foreign withholding taxes.

As of December 31, 2012, our cash and cash equivalents totaled $1.07 billion and our total debt was $1.96 billion. Our borrowing capacity under the term loan and revolver facility of our senior secured credit facility was $833 million at December 31, 2012. Our ability to generate positive cash flows from operations is dependent on general economic conditions, competitive pressures, and other business and risk factors described in Item 1A of Part I of this 2012 Annual Report on Form 10-K. If we are unable to generate sufficient cash flows from operations, or otherwise comply with the terms of our credit facilities, we may be required to seek additional financing alternatives.

We believe that we have sufficient liquidity based on our current cash position, cash flows from operations and existing financing to meet our expected pension, postemployment, and postretirement plan contributions, remediation payments related to the Fox River environmental matter, debt servicing obligations, and our operating requirements for the next twelve months.

Contractual Obligations In the normal course of business, we enter into various contractual obligations that impact, or could impact, the liquidity of our operations. The following table and discussion outlines our material obligations as of December 31, 2012 on an undiscounted basis, with projected cash payments in the years shown:

In millions
Total Amounts
2013
2014 - 2015
2016 - 2017
2018 & Thereafter
All Other
Debt obligations
$
1,963

$
72

$
172

$
611

$
1,108

$

Interest on debt obligations
579

67

150

118

244


Estimated environmental liability payments
199

45

122

26

6


Lease obligations
258

98

113

41

6


Purchase obligations
1,012

858

61

62

31


Uncertain tax positions
161

23




138

Total obligations
$
4,172

$
1,163

$
618

$
858

$
1,395

$
138


As of December 31, 2012, we have short and long-term debt totaling $1.96 billion.

For purposes of this table, we used interest rates as of December 31, 2012 to estimate the future interest on debt obligations and have assumed no voluntary prepayments of existing debt. See Note 5, "Debt Obligations," of the Notes to Consolidated Financial Statements included in Item 8 of Part II of this Report for additional disclosure related to our debt obligations and the related interest rate terms. We have also incorporated the expected fixed payments based on our interest rate swap related to our term loan. See Note 10, "Derivatives and Hedging Instruments," of the Notes to Consolidated Financial Statements included in Item 8 of Part II of this Report for additional disclosure related to our interest rate swap. 

The estimated environmental liability payments included in the table of contractual obligations shown above are related to the Fox River environmental matter. The amounts shown are NCR's expected payments, net of the payment obligations of its co-obligors; the amounts do not include an estimate for payments to be received from insurers or indemnification parties. For additional information, refer to Note 9, “Commitments and Contingencies,” included in Item 8 of Part II of this Report.

Our lease obligations are primarily for certain sales and manufacturing facilities in various domestic and international locations as well as leases related to equipment and vehicles. Purchase obligations represent committed purchase orders and other contractual commitments for goods or services. The purchase obligation amounts were determined through information in our procurement systems and payment schedules for significant contracts. Included in the amounts are committed payments in relation to the long-

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term service agreement with Accenture under which NCR’s transaction processing activities and functions are performed.

We have a $161 million liability related to our uncertain tax positions. Due to the nature of the underlying liabilities and the extended time often needed to resolve income tax uncertainties, we cannot make reliable estimates of the amount or timing of cash payments that may be required to settle these liabilities. For additional information, refer to Note 6, “Income Taxes,” of the Notes to Consolidated Financial Statements included in Item 8 of Part II of this Report.

We also have product warranties that may affect future cash flows. These items are not included in the table of obligations shown above, but are described in detail in Note 9, "Commitments and Contingencies," of the Notes to Consolidated Financial Statements included in Item 8 of Part II of this Report.

Our U.S. and international employee benefit plans, which are described in Note 8, “Employee Benefit Plans,” of the Notes to Consolidated Financial Statements included in Item 8 of Part II of this Report, could require significant future cash payments. The funded status of NCR’s U.S. pension plans is an underfunded position of $440 million as of December 31, 2012 compared to an underfunded position of $1.35 billion as of December 31, 2011. The improvement in our funded status is primarily attributable to the $600 million in discretionary contributions in 2012 and a $293 million benefit related to remeasurement of the U.S. pension obligations in the fourth quarter of 2012, which included the impact of the voluntary lump sum offer to certain participants of the U.S. qualified pension plan. The funded status of our international retirement plans improved to an underfunded position of $21 million as of December 31, 2012 from an underfunded position of $91 million as of December 31, 2011. Strong asset returns and cash contributions more than offset the increases in the plan liabilities driven by decreases in discount rates for these plans. We do not expect to make any contributions to the U.S. qualified pension plan in 2013. Contributions to international and executive pension plans are expected to be approximately $135 million in 2013.

Our senior secured credit facility and the indentures for our senior unsecured notes includes affirmative and negative covenants that restrict or limit our ability to, among other things, incur indebtedness; create liens on assets; engage in certain fundamental corporate changes or changes to our business activities; make investments; sell or otherwise dispose of assets; engage in sale-leaseback or hedging transactions; pay dividends or make similar distributions; repay other indebtedness; engage in certain affiliate transactions; or enter into agreements that restrict our ability to create liens, pay dividends or make loan repayments. The senior secured credit facility also includes financial covenants that require us to maintain:
a consolidated leverage ratio on the last day of any fiscal quarter not to exceed (i) in the case of any fiscal quarter ending prior to December 31, 2013 (a) the sum of (x) 3.50 and (y) an amount (not to exceed 1.00) to reflect new debt used to reduce NCR's unfunded pension liabilities, to (b) 1.00, (ii) in the case of any fiscal quarter ending on or after December 31, 2013 and prior to December 31, 2015, (a) the sum of (x) 3.25 and (y) an amount (not to exceed 1.00) to reflect new debt used to reduce NCR's unfunded pension liabilities, to (b) 1.00, and (iii) in the case of any fiscal quarter ending on or after December 31, 2015, 3.50 to 1.00; and
an interest coverage ratio of at least (i) 3.50 to 1.00, in the case of any four consecutive fiscal quarters ending prior to December 31, 2013, and (ii) 4.00 to 1.00, in the case of any four consecutive fiscal quarters ending on or after December 31, 2013.
Taking into account new debt used to reduce our unfunded pension liabilities, the current maximum consolidated leverage ratio under our senior secured credit facility is 4.50 to 1.00.
Off-Balance Sheet Arrangements We have no significant contractual obligations not fully recorded on our consolidated balance sheets or fully disclosed in the notes to our consolidated financial statements. We have no material off-balance sheet arrangements as defined by SEC Regulation S-K Item 303 (a) (4) (ii).

See Note 9, "Commitments and Contingencies," in the Notes to Consolidated Financial Statements in Item 8 of Part II of this Report for additional information on guarantees associated with NCR's business activities.

Disclosure Pursuant to Section 13(r)(1)(D)(iii) of the Securities Exchange Act. Pursuant to Section 13(r)(1)(D)(iii) of the Securities Exchange Act of 1934, as amended, we note that, during the period January 1, 2012 through December 31, 2012, the Company's branch in Syria maintained a bank account and guarantees at the Commercial Bank of Syria (CBS), which was designated as a Specially Designated National pursuant to Executive Order 13382 (EO 13382) on August 10, 2011. This bank account and the guarantees at CBS were maintained in the normal course of business prior to the listing of CBS pursuant to EO 13382. The bank account generated interest at a rate greater than or equal to 1 percent compounded semi-annually during the period covered by this Report. While we are unable to ascertain the exact amount of such interest, due to prevailing conditions in Syria, we note that the last known account balance as of June 2012 was approximately $10,858. The guarantees did not generate any revenue or profits for the Company. Pursuant to a license granted to the Company by the Office of Foreign Asset Controls (OFAC) on January 3, 2013, the Company is winding down its operations in Syria. See Note 16, “Subsequent Events,” of the Notes to

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Consolidated Financial Statements included in Item 8 of Part II of this Report. In connection with these efforts, the Company has also requested authorization from OFAC to close the CBS account and terminate any guarantees. Following the closure of the account and termination of the guarantees upon receipt of a license from OFAC for this purpose, the Company does not intend to engage in any further business activities with CBS.


CRITICAL ACCOUNTING POLICIES AND ESTIMATES

Our consolidated financial statements are prepared in accordance with GAAP. In connection with the preparation of these financial statements, we are required to make assumptions, estimates and judgments that affect the reported amounts of assets, liabilities, revenues, expenses and the related disclosure of contingent liabilities. These assumptions, estimates and judgments are based on historical experience and are believed to be reasonable at the time. However, because future events and their effects cannot be determined with certainty, the determination of estimates requires the exercise of judgment. Our critical accounting policies are those that require assumptions to be made about matters that are highly uncertain. Different estimates could have a material impact on our financial results. Judgments and uncertainties affecting the application of these policies and estimates may result in materially different amounts being reported under different conditions or circumstances. Our management continually reviews these assumptions, estimates and judgments to ensure that our financial statements are presented fairly and are materially correct.

In many cases, the accounting treatment of a particular transaction is specifically dictated by GAAP and does not require significant management judgment in its application. There are also areas in which management’s judgment in selecting among available alternatives would not produce a materially different result. The significant accounting policies and estimates that we believe are the most critical to aid in fully understanding and evaluating our reported financial results are discussed in the paragraphs below. Our senior management has reviewed these critical accounting policies and related disclosures with our independent registered public accounting firm and the Audit Committee of our Board of Directors (see Note 1, “Description of Business and Significant Accounting Policies,” of the Notes to Consolidated Financial Statements in Item 8 of Part II of this Report, which contains additional information regarding our accounting policies and other disclosures required by GAAP).

Revenue Recognition NCR frequently enters into multiple-element arrangements with its customers including hardware, software, professional consulting services and maintenance support services. For arrangements involving multiple deliverables, when deliverables include software and non-software products and services, NCR evaluates and separates each deliverable to determine whether it represents a separate unit of accounting based on the following criteria: (a) the delivered item has value to the customer on a stand-alone basis; and (b) if the contract includes a general right of return relative to the delivered item, delivery or performance of the undelivered items is considered probable and substantially in the control of NCR.

For arrangements entered into or materially modified after January 1, 2011, consideration is allocated to each unit of accounting based on the unit's relative selling prices. In such circumstances, the Company uses a hierarchy to determine the selling price to be used for allocating revenue to each deliverable: (i) vendor-specific objective evidence of selling price (VSOE), (ii) third-party evidence of selling price (TPE), and (iii) best estimate of selling price (BESP). VSOE generally exists only when the Company sells the deliverable separately and is the price actually charged by the Company for that deliverable. VSOE is established for our software maintenance services and we use TPE to establish selling prices for our non-software related services, which include hardware maintenance, non-software related professional services, and transaction services. The Company uses BESP to allocate revenue when we are unable to establish VSOE or TPE of selling price. BESP is primarily used for elements such as products that are not consistently priced within a narrow range. The Company determines BESP for a deliverable by considering multiple factors including product class, geography, average discount, and management's historical pricing practices. Amounts allocated to the delivered hardware and software elements are recognized at the time of sale provided the other conditions for revenue recognition have been met. Amounts allocated to the undelivered maintenance and other services elements are recognized as the services are provided or on a straight-line basis over the service period. In certain instances, customer acceptance is required prior to the passage of title and risk of loss of the delivered products. In such cases, revenue is not recognized until the customer acceptance is obtained. Delivery and acceptance generally occur in the same reporting period.

For arrangements entered into prior to January 1, 2011, the Company has not applied BESP. In such arrangements, if the Company has the requisite evidence of selling price for the undelivered elements but not for the delivered elements, the Company applies the residual method to allocate arrangement consideration.

In situations where NCR's solutions contain software that is more than incidental, revenue related to the software and software-related elements is recognized in accordance with authoritative guidance on software revenue recognition. For the software and software-related elements of such transactions, revenue is allocated based on the relative fair value of each element, and fair value is determined by VSOE. If the Company cannot objectively determine the fair value of any undelivered element included in such multiple-element arrangements, the Company defers revenue until all elements are delivered and services have been performed,

13



or until fair value can objectively be determined for any remaining undelivered elements. When the fair value of a delivered element has not been established, but fair value exists for the undelivered elements, the Company uses the residual method to recognize revenue. Under the residual method, the fair value of the undelivered elements is deferred and the remaining portion of the arrangement fee is allocated to the delivered elements and is recognized as revenue.

Revenue recognition for complex contractual arrangements, especially those with multiple elements, requires a significant level of judgment and is based upon a review of specific contracts, past experience, the selling price of undelivered elements when sold separately, creditworthiness of customers, international laws and other factors. Changes in judgments about these factors could impact the timing and amount of revenue recognized between periods.

Allowance for Doubtful Accounts We evaluate the collectability of our accounts receivable based on a number of factors. We establish provisions for doubtful accounts using percentages of our accounts receivable balance as an overall proxy to reflect historical average credit losses and specific provisions for known issues. The percentages are applied to aged accounts receivable balances. Aged accounts are determined based on the number of days the receivable is outstanding, measured from the date of the invoice, or from the date of revenue recognition. As the age of the receivable increases, the provision percentage also increases. This policy is applied consistently among all of our operating segments.

Based on the factors below, we periodically review customer account activity in order to assess the adequacy of the allowances provided for potential losses. Factors include economic conditions and judgments regarding collectability of account balances, each customer’s payment history and creditworthiness.

The allowance for doubtful accounts was $16 million as of December 31, 2012, $16 million as of December 31, 2011, and $13 million as of December 31, 2010. These allowances represent, as a percent of gross receivables, 1.5% in 2012, 1.5% in 2011, and 1.4% in 2010.

Given our experience, the reserves for potential losses are considered adequate, but if one or more of our larger customers were to default on its obligations, we could be exposed to potentially significant losses in excess of the provisions established. We continually evaluate our reserves for doubtful accounts and continued economic deterioration could lead to the need to increase our allowances.

Inventory Valuation Inventories are stated at the lower of cost or market, using the average cost method. Each quarter, we reassess raw materials, work-in-process, parts and finished equipment inventory costs to identify purchase or usage variances from standards, and valuation adjustments are made. Additionally, to properly provide for potential exposure due to slow-moving, excess, obsolete or unusable inventory, a reserve against inventory is established. This reserve is established based on forecasted usage, orders, technological obsolescence and inventory aging. These factors are impacted by market conditions, technology changes and changes in strategic direction, and require estimates and management judgment that may include elements that are uncertain. On a quarterly basis, we review the current market value of inventory and adjust for any inventory exposure due to age or excess of cost over market value.

We have inventory in more than 40 countries around the world. We purchase inventory from third party suppliers and manufacture inventory at our plants. This inventory is transferred to our distribution and sales organizations at cost plus a mark-up. This mark-up is referred to as inter-company profit. Each quarter, we review our inventory levels and analyze our inter-company profit to determine the correct amount of inter-company profit to eliminate. Key assumptions are made to estimate product gross margins, the product mix of existing inventory balances and current period shipments. Over time, we refine these estimates as facts and circumstances change. If our estimates require refinement, our results could be impacted.

Our excess and obsolete reserves were $87 million as of December 31, 2012, $83 million as of December 31, 2011, and $71 million as of December 31, 2010. These reserves represent, as a percent of gross inventory, 9.8% in 2012, 9.7% in 2011, and 8.7% in 2010. Although we strive to achieve a balance between market demands and risk of inventory obsolescence or excess quantities caused by these factors, it is possible that, should conditions change, additional reserves may be needed. Any changes in reserves will impact operating income during a given period. The policies described are consistently applied across all of our operating segments.

Warranty Reserves One of our key objectives is to provide superior quality products and services. To that end, we provide a standard manufacturer’s warranty typically extending up to 12 months, allowing our customers to seek repair of products under warranty at no additional cost. A corresponding estimated liability for potential warranty costs is also recorded at the time of the sale. We sometimes offer extended warranties in the form of product maintenance services to our customers for purchase. We defer the fair value of these revenues and recognize revenue over the life of the extended warranty period. Refer to Note 1, “Description of Business and Significant Accounting Policies,” in the Notes to Consolidated Financial Statements in Item 8 of

14



Part II of this Report for further information regarding our accounting for extended warranties.

Future warranty obligation costs are based upon historical factors such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts. When a sale is consummated, the total customer revenue is recognized and the associated warranty liability is recorded based upon the estimated cost to provide the service over the warranty period.

Total warranty costs were $46 million in 2012, $42 million in 2011, and $48 million in 2010. Warranty costs as a percent of total product revenues were 1.6% in 2012, 1.6% in 2011, and 2.1% in 2010. Historically, the principal factor used to estimate our warranty costs has been service calls per machine. Significant changes in this factor could result in actual warranty costs differing from accrued estimates. Although no near-term changes in our estimated warranty reserves are currently anticipated, in the unlikely event of a significant increase in warranty claims by one or more of our larger customers, costs to fulfill warranty obligations would be higher than provisioned, thereby impacting results.

Goodwill Goodwill is tested at the reporting unit level for impairment on an annual basis during the fourth quarter or more frequently if certain events occur indicating that the carrying value of goodwill may be impaired. A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include a decline in expected cash flows, a significant adverse change in legal factors or in the business climate, a decision to sell a business, unanticipated competition, or slower growth rates, among others.

During the fourth quarter of 2011, we adopted the changes to accounting guidance on impairment testing issued by the Financial Accounting Standards Board in September 2011. Under the new guidance, in the evaluation of goodwill for impairment, we first perform a qualitative assessment to determine whether it is more likely than not that the fair value of the reporting unit is less than the carrying amount. If so, we perform a quantitative assessment and compare the fair value of the reporting unit to the carrying value. If the carrying value of a reporting unit exceeds its fair value, the goodwill of that reporting unit is potentially impaired and we proceed to step two of the impairment analysis. In step two of the analysis, we will record an impairment loss equal to the excess of the carrying value of the reporting unit’s goodwill over its implied fair value. Fair value of the reporting units is estimated primarily using the income approach, which incorporates the use of discounted cash flow (DCF) analyses. A number of significant assumptions and estimates are involved in the application of the DCF model to forecast operating cash flows, including markets and market shares, sales volumes and prices, costs to produce, tax rates, capital spending, discount rate and working capital changes. Most of these assumptions vary among reporting units. The cash flow forecasts are generally based on approved strategic operating plans.

For the fourth quarter of 2012, 2011 and 2010, we performed our annual impairment assessment of goodwill which did not indicate that an impairment existed. However, during the fourth quarter of 2011, we determined that it was probable that we would dispose of our Entertainment business which triggered an impairment review of the goodwill attributable to the Entertainment reporting unit. We evaluated the carrying value of these assets compared to the fair value based on a market approach using an independent third-party market price and determined that the $5 million of goodwill associated with the Entertainment reporting unit was fully impaired. The impairment was recorded within income (loss) from discontinued operations, net of tax, in the Consolidated Statements of Operations for the twelve months ended December 31, 2011. Refer to Note 4, “Goodwill and Other Long-Lived Assets,” in the Notes to the Consolidated Financial Statements in Item 8 of Part II of this Report for further discussion regarding our impairment testing.

Valuation of Long-lived Assets and Amortizable Other Intangible Assets We perform impairment tests for our long-lived assets if an event or circumstance indicates that the carrying amount of our long-lived assets may not be recoverable. In response to changes in industry and market conditions, we may also strategically realign our resources and consider restructuring, disposing of, or otherwise exiting businesses. Such activities could result in impairment of our long-lived assets or other intangible assets. We also are subject to the possibility of impairment of long-lived assets arising in the ordinary course of business. We consider the likelihood of impairment if certain events occur indicating that the carrying value of the long-lived assets may be impaired and we may recognize impairment if the carrying amount of a long-lived asset or intangible asset is not recoverable from its undiscounted cash flows. Impairment is measured as the difference between the carrying amount and the fair value of the asset. We use both the income approach and market approach to estimate fair value. Our estimates of fair value are subject to a high degree of judgment since they include a long-term forecast of future operations. Accordingly, any value ultimately derived from our long-lived assets may differ from our estimate of fair value.

As noted above, in 2011, we determined that it was probable that we would dispose of our Entertainment business, which triggered an impairment assessment of the related assets which included long-lived assets, goodwill and definite-lived intangible assets. Based on this evaluation, we determined that the long-lived asset group, consisting of property, plant and equipment and definite-lived intangible assets, mainly customer relationships, related to the Entertainment business was impaired. Assets with a carrying

15



amount of approximately $148 million had an estimated fair value of $65 million. Of the total impairment charge of $83 million, $81 million was allocated to property, plant and equipment and $2 million was allocated to definite-lived intangible assets. Fair value was based on a market approach using an independent third-party market price. The impairment was recorded within income (loss) from discontinued operations, net of tax, in the Consolidated Statements of Operations for the twelve months ended December 31, 2011. Refer to Note 4, “Goodwill and Other Long-Lived Assets,” in the Notes to the Consolidated Financial Statements in Item 8 of Part II of this Report for further discussion regarding our impairment testing.

Pension, Postretirement and Postemployment Benefits We sponsor domestic and international defined benefit pension and postemployment plans as well as domestic postretirement plans. As a result, we have significant pension, postretirement and postemployment benefit costs, which are developed from actuarial valuations. Actuarial assumptions attempt to anticipate future events and are used in calculating the expense and liability relating to these plans. These factors include assumptions we make about interest rates, expected investment return on plan assets, rate of increase in healthcare costs, total and involuntary turnover rates, and rates of future compensation increases. In addition, our actuarial consultants advise us about subjective factors such as withdrawal rates and mortality rates to use in our valuations. We generally review and update these assumptions on an annual basis at the beginning of each fiscal year. We are required to consider current market conditions, including changes in interest rates, in making these assumptions. The actuarial assumptions that we use may differ materially from actual results due to changing market and economic conditions, higher or lower withdrawal rates, or longer or shorter life spans of participants. These differences may result in a significant impact to the amount of pension, postretirement or postemployment benefits expense we have recorded or may record. Postemployment and postretirement expense impacts all of our segments. Pension expense is reported at the corporate level and is excluded from our segment results as it is not included in the evaluation of segment performance. See Note 12, “Segment Information and Concentrations,” in the Notes to Consolidated Financial Statements in Item 8 of Part II of this Report for a reconciliation of our segment results to income from operations.

The key assumptions used in developing our 2012 expense were discount rates of 4.0% for our U.S. pension plans and 3.3% for our postretirement plan. We used an expected return on assets assumption of 4.8% for our U.S. plans in 2012. The U.S. plans represented 61% and 100% of total pension and postretirement plan obligations as of December 31, 2012. We recognized changes in the fair value of plan assets and net actuarial gains or losses upon remeasurement, which is at least annually in the fourth quarter of each year. The remaining components of pension expense, primarily net service cost, interest cost, and the expected return on plan assets, were recorded on a quarterly basis as ongoing pension expense. Holding all other assumptions constant, a 0.25% change in the discount rate used for the U.S. plans would have increased or decreased 2012 ongoing pension expense by approximately $5 million and would have had an immaterial impact on 2012 postretirement expense. A 0.25% change in the expected rate of return on plan assets assumption for the U.S. pension plan would have increased or decreased 2012 ongoing pension expense by approximately $7 million. Our expected return on plan assets has historically been and will likely continue to be material to net income. While it is required that we review our actuarial assumptions each year at the measurement date, we generally do not change them between measurement dates. We use a measurement date of December 31 for all of our plans. Changes in assumptions or asset values may have a significant effect of the annual measurement on expense or income in the fourth quarter.

We intend to use a discount rate of 3.8% and 2.6% in determining the 2013 pension and postretirement expense for the U.S. plans, respectively, and an expected rate of return on assets assumption of 3.8%. The most significant assumption used in developing our 2013 postemployment plan expense was the assumed rate of involuntary turnover of 5.5%. The involuntary turnover rate is based on historical trends and projections of involuntary turnover in the future. A 0.25% change in the rate of involuntary turnover would have increased or decreased 2012 expense by approximately $3 million. The sensitivity of the assumptions described above is specific to each individual plan and not to our pension, postretirement and postemployment plans in the aggregate.

Environmental and Legal Contingencies Each quarter, we review the status of each claim and legal proceeding and assess our potential financial exposure. If the potential loss from any claim or legal proceeding would be material and is considered probable and the amount can be reasonably estimated, we accrue a liability for the estimated loss. To the extent that the amount of such a probable loss is estimable only by reference to a range of equally likely outcomes, and no amount within the range appears to be a better estimate than any other amount, we accrue the amount at the low end of the range. Because of uncertainties related to these matters, the use of estimates, assumptions and judgments, and external factors beyond our control, accruals are based on the best information available at the time. As additional information becomes available, we reassess the potential liability related to our pending claims and litigation and may revise our estimates. Such revisions in the estimates of the potential liabilities could have a material impact on our results of operations and financial position. Except for the sharing agreement with Appleton Papers Inc. (API) with respect to a particular insurance settlement described in Note 9, "Commitments and Contingencies," in the Notes to Consolidated Financial Statements in Item 8 of Part II of this Report with respect to the Fox River matter, when insurance carriers or third parties have agreed to pay any amounts related to costs, and we believe that it is probable that we can collect such amounts, those amounts are reflected as receivables in our Consolidated Balance Sheet.


16



The most significant legal contingency impacting our Company relates to the Fox River matter, which is further described in detail in Note 9, "Commitments and Contingencies," in the Notes to Consolidated Financial Statements in Item 8 of Part II of this Report. NCR has been identified as a potentially responsible party (PRP) at the Fox River site in Wisconsin.

As described below and in Note 9, while substantial progress has been made in the engineering design of the Fox River clean-up and the clean-up itself, the extent of our potential liability continues to be subject to significant uncertainties. These uncertainties include the total clean-up costs for each of the segments of the river; the total natural resource damages for the site; the extent to which clean-up and other costs will be allocated to and paid by other PRPs; the solvency of other PRPs; the extent of NCR’s eventual liability in the allocation litigation, including the favorable outcome of the February 2012 trial and the outcome of the Company’s forthcoming appeal of the December 16, 2009 and February 28, 2011 orders described in Note 9; and the outcome of the state and federal governments’ lawsuit regarding the Fox River filed in October 2010 against several parties, including NCR, also described in Note 9.

Our net reserve for the Fox River matter as of December 31, 2012 was approximately $115 million as further discussed in Note 9. The Company regularly re-evaluates the assumptions used in determining the appropriate reserve for the Fox River matter as additional information becomes available and, when warranted, makes appropriate adjustments.

In determining our reserve, we attempt to estimate a range of reasonably possible outcomes for relevant factors, although each range is itself highly uncertain. We use our best estimate within the range if that is possible. Where there is a range of equally likely outcomes, and there is no amount within that range that appears to be a better estimate than any other amount, we use the low end of the range. Our eventual liability for remediation, which we expect will be paid out over a period continuing into 2017 or later (and a longer period thereafter for long-term monitoring), will depend on a number of factors, the most significant of which are described in Note 9.

AT&T Corp. (AT&T) and Alcatel-Lucent are each responsible for indemnifying NCR for a portion of amounts NCR incurs for the Fox River matter over a certain threshold, which was reached in the fourth quarter of 2012. NCR’s estimate of what AT&T and Alcatel-Lucent will pay under the indemnity is recorded as a long-term asset of approximately $84 million as of December 31, 2012, and is deducted in determining the net reserve discussed above.

While it remains difficult to predict, there could be significant changes in the future to some of the assumptions underlying the reserve that could have a material effect on the amount of our reserve. Also, there are other estimates for some of these factors that are significantly higher than the estimates described herein. It is the opinion of the Company that the effect of the Fox River matter will have a moderate, but manageable, impact on our liquidity and capital resources, assuming that the Company's expenditures with respect to the Fox River matter are required to be paid over the time frame currently contemplated. However, if such an amount were required to be paid in a shorter time period or if any of NCR's co-obligors or indemnitors defaulted on or otherwise did not perform their contractual obligations, it could have a material impact on our liquidity and capital resources.

Income Taxes We recognize deferred tax assets and liabilities based on the differences between the financial statement carrying amounts and the tax basis of assets and liabilities. The deferred tax assets and liabilities are determined based on the enacted tax rates expected to apply in the periods in which the deferred tax assets or liabilities are anticipated to be settled or realized.

We regularly review our deferred tax assets for recoverability and establish a valuation allowance if it is more likely than not that some portion or all of a deferred tax asset will not be realized. The determination as to whether a deferred tax asset will be realized is made on a jurisdictional basis and is based on the evaluation of positive and negative evidence. This evidence includes historical taxable income, projected future taxable income, the expected timing of the reversal of existing temporary differences and the implementation of tax planning strategies. Projected future taxable income is based on our expected results and assumptions as to the jurisdiction in which the income will be earned. The expected timing of the reversals of existing temporary differences is based on current tax law and our tax methods of accounting.

If we are unable to generate sufficient future taxable income, or if there is a material change in the actual effective tax rates or the time period within which the underlying temporary differences become taxable or deductible, or if the tax laws change unfavorably, then we could be required to increase our valuation allowance against our deferred tax assets, resulting in an increase in our effective tax rate.

We had valuation allowances of $399 million as of December 31, 2012 and $425 million as of December 31, 2011, related to certain deferred income tax assets, primarily tax loss carryforwards, in jurisdictions where there is uncertainty as to the ultimate realization of a benefit from those tax assets. At December 31, 2012, our net deferred tax assets in the United States totaled approximately $588 million. For the three year period ended December 31, 2012, we had a cumulative net loss from continuing operations before income taxes, which is generally considered a negative indicator about our ability to realize the benefits of those

17



assets. We further evaluated the realizability by weighing both positive and negative evidence, including our history of taxable income in the U.S., and the substantial length of time over which our deferred tax assets relating to net operating losses and employee pensions may be realized. Through this assessment, realization of the related benefits was determined to be more likely than not.

The Company recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the consolidated financial statements from such a position are measured based on the largest benefit that has a greater than fifty percent likelihood of being realized upon settlement. Interest and penalties related to uncertain tax positions are recognized as part of the provision for income taxes and are accrued beginning in the period that such interest and penalties would be applicable under relevant tax law until such time that the related tax benefits are recognized.

The provision for income taxes may change period-to-period based on non-recurring events, such as the settlement of income tax audits and changes in tax laws, as well as recurring factors including the geographic mix of income before taxes, state and local taxes and the effects of various global income tax strategies. We maintain certain strategic management and operational activities in overseas subsidiaries and our foreign earnings are taxed at rates that are generally lower than in the United States. As of December 31, 2012, we did not provide for U.S. federal income taxes or foreign withholding taxes on approximately $1.4 billion of undistributed earnings of our foreign subsidiaries as such earnings are expected to be reinvested indefinitely.

Refer to Note 6, "Income Taxes," in the Notes to Consolidated Financial Statements in Item 8 of Part II of this Report for disclosures related to foreign and domestic pretax income, foreign and domestic income tax (benefit) expense and the effect foreign taxes have on our overall effective tax rate.

Stock-based Compensation We measure compensation cost for stock awards at fair value and recognize compensation expense over the service period for which awards are expected to vest. We utilize the Black-Scholes option pricing model to estimate the fair value of stock-based compensation at the date of grant, which requires the input of highly subjective assumptions, including expected volatility and expected holding period. We estimate forfeitures for awards granted which are not expected to vest. The estimation of stock awards that will ultimately vest requires judgment, and to the extent that actual results or updated estimates differ from our current estimates, such amounts will be recorded as a cumulative adjustment in the period in which estimates are revised. We consider many factors when estimating expected forfeitures, including types of awards and historical experience. Actual results and future changes in estimates may differ from our current estimates.

In addition, we have performance-based awards that vest only if specific performance conditions are satisfied, typically at the end of a multi-year performance period. The number of shares that will be earned can vary based on actual performance. No shares will vest if the objectives are not met, and in the event the objectives are exceeded, additional shares will vest up to a maximum amount. The cost of these awards is expensed over the performance period based upon management’s estimates of achievement against the performance criteria. Because the actual number of shares to be awarded is not known until the end of the performance period, the actual compensation expense related to these awards could differ from our current expectations.


RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

A discussion of recently issued accounting pronouncements is described in Note 1, “Description of Business and Significant Accounting Policies,” of the Notes to Consolidated Financial Statements in Item 8 of Part II of this Report, and we incorporate by reference such discussion in this MD&A.


18
Exhibit 99.3 Financial Statements


Exhibit 99.3


Item 8.        FINANCIAL STATEMENTS AND SUPPLEMENTAL DATA


Report of Independent Registered Public Accounting Firm

To the Board of Directors and Stockholders of NCR Corporation:

In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of operations, of comprehensive income, of stockholders’ equity and of cash flows present fairly, in all material respects, the financial position of NCR Corporation and its subsidiaries at December 31, 2012 and 2011, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2012 in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule listed in the index appearing under Exhibit 99.4 of the Company’s Current Report on Form 8-K presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2012, based on criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company's management is responsible for these financial statements and financial statement schedule, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in Management's Report on Internal Control over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on these financial statements, on the financial statement schedule, and on the Company's internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

As discussed in Notes 1 and 8 to the consolidated financial statements, the Company changed the manner in which it accounts for defined benefit pension plans effective January 1, 2013.

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ PricewaterhouseCoopers LLP
Atlanta, Georgia

March 1, 2013, except with respect to our opinion on the consolidated financial statements insofar as it relates to the condensed consolidating guarantor information described in Note 17, as to which the date is March 26, 2013, and to the change in accounting policy for defined benefit pension plans described in Notes 1 and 8, as to which the date is December 3, 2013.





NCR Corporation
Consolidated Statements of Operations

For the years ended December 31 (in millions except per share amounts)
2012
 
2011
 
2010
Product revenue
$
2,854

 
$
2,592

 
$
2,301

Service revenue
2,876

 
2,699

 
2,410

Total revenue
5,730

 
5,291

 
4,711

Cost of products
2,144

 
2,022

 
1,789

Cost of services
1,941

 
2,318

 
1,845

Selling, general and administrative expenses
742

 
890

 
636

Research and development expenses
155

 
209

 
143

Total operating expenses
4,982

 
5,439

 
4,413

Income (loss) from operations
748

 
(148
)
 
298

Interest expense
(42
)
 
(13
)
 
(2
)
Other (expense) income, net
(8
)
 
(3
)
 
(11
)
Income (loss) from continuing operations before income taxes
698

 
(164
)
 
285

Income tax expense (benefit)
223

 
(66
)
 
5

Income (loss) from continuing operations
475

 
(98
)
 
280

Income (loss) from discontinued operations, net of tax
6

 
(93
)
 
(10
)
Net income (loss)
481

 
(191
)
 
270

Net (loss) income attributable to noncontrolling interests

 
(1
)
 
3

Net income (loss) attributable to NCR
$
481

 
$
(190
)
 
$
267

Amounts attributable to NCR common stockholders:

 

 
 
Income (loss) from continuing operations
$
475

 
$
(97
)
 
$
277

Income (loss) from discontinued operations, net of tax
6

 
(93
)
 
(10
)
Net income (loss)
$
481

 
$
(190
)
 
$
267

Net income (loss) per share attributable to NCR common stockholders:
 
 
 
 
 
Net income (loss) per common share from continuing operations
 
 
 
 
 
Basic
$
2.98

 
$
(0.61
)
 
$
1.73

Diluted
$
2.90

 
$
(0.61
)
 
$
1.72

Net income (loss) per common share

 

 

Basic
$
3.02

 
$
(1.20
)
 
$
1.67

Diluted
$
2.94

 
$
(1.20
)
 
$
1.66

Weighted average common shares outstanding

 

 

Basic
159.3

 
158.0

 
159.8

Diluted
163.8

 
158.0

 
161.2

The accompanying notes are an integral part of the Consolidated Financial Statements.

2




NCR Corporation
Consolidated Statements of Comprehensive Income
 

For the years ended December 31 (in millions)
2012
 
2011
 
2010
Net income (loss)
$
481

 
$
(191
)
 
$
270

Other comprehensive income (loss):
 
 
 
 
 
Currency translation adjustments
(8
)
 
(17
)
 
32

Unrealized (loss) gain on derivatives
(14
)
 
(12
)
 
3

   Reclassification of realized losses arising during the period
1

 
4

 
3

        Less income tax benefit (expense)
3

 
3

 
(1
)
Unrealized loss on securities

 
(1
)
 
(1
)
Employee benefit plans
 
 
 
 
 
   Prior service (cost) benefit during the year
(2
)
 
37

 
40

   Amortization of prior service benefit
(17
)
 
(14
)
 
(14
)
   Net gain (loss) arising during the year

 
24

 
(24
)
   Actuarial loss included in benefits expense
14

 
17

 
16

        Less income tax benefit (expense)
1

 
(20
)
 
(11
)
Total comprehensive income (loss)
459

 
(170
)
 
313

Less comprehensive income attributable to noncontrolling interests:
 
 
 
 
 
   Net (loss) income

 
(1
)
 
3

   Currency translation adjustments
(4
)
 
2

 
2

Amounts attributable to noncontrolling interests
(4
)
 
1

 
5

Comprehensive income (loss) attributable to NCR common stockholders
$
463

 
$
(171
)
 
$
308


The accompanying notes are an integral part of the Consolidated Financial Statements.



3




NCR Corporation
Consolidated Balance Sheets

As of December 31 (in millions except per share amounts)
2012
 
2011
Assets
 
 
 
Current assets
 
 
 
Cash and cash equivalents
$
1,069

 
$
398

Accounts receivable, net
1,086

 
1,032

Inventories, net
797

 
774

Other current assets
454

 
311

Total current assets
3,406

 
2,515

Property, plant and equipment, net
308

 
365

Goodwill
1,003

 
913

Intangibles
304

 
312

Prepaid pension cost
368

 
319

Deferred income taxes
532

 
747

Other assets
448

 
433

Total assets
$
6,369

 
$
5,604

Liabilities and stockholders’ equity
 
 
 
Current liabilities
 
 
 
Short-term borrowings
$
72

 
$
1

Accounts payable
611

 
525

Payroll and benefits liabilities
186

 
221

Deferred service revenue and customer deposits
455

 
418

Other current liabilities
418

 
394

Total current liabilities
1,742

 
1,559

Long-term debt
1,891

 
852

Pension and indemnity plan liabilities
805

 
1,739

Postretirement and postemployment benefits liabilities
246

 
256

Income tax accruals
138

 
148

Environmental liabilities
171

 
220

Other liabilities
79

 
62

Total liabilities
5,072

 
4,836

Commitments and Contingencies (Note 9)

 

Redeemable noncontrolling interest
15

 
15

Stockholders’ equity
 
 
 
NCR stockholders’ equity
 
 
 
Preferred stock: par value $0.01 per share, 100.0 shares authorized, no shares issued and outstanding as of December 31, 2012 and December 31, 2011

 

Common stock: par value $0.01 per share, 500.0 shares authorized, 162.8 and 157.6 shares issued and outstanding as of December 31, 2012 and December 31, 2011, respectively
2

 
2

Paid-in capital
358

 
287

Retained earnings
929

 
448

Accumulated other comprehensive loss
(37
)
 
(19
)
Total NCR stockholders’ equity
1,252

 
718

Noncontrolling interests in subsidiaries
30

 
35

Total stockholders’ equity
1,282

 
753

Total liabilities and stockholders’ equity
$
6,369

 
$
5,604

The accompanying notes are an integral part of the Consolidated Financial Statements.

4




NCR Corporation
Consolidated Statements of Cash Flows
For the years ended December 31 (in millions)
2012
 
2011
 
2010
Operating activities
 
 
 
 
 
Net income (loss)
$
481

 
$
(191
)
 
$
270

Adjustments to reconcile net income (loss) to net cash (used in) provided by operating activities:
 
 
 
 
 
(Income) loss from discontinued operations
(6
)
 
93

 
10

Depreciation and amortization
166

 
128

 
114

Stock-based compensation expense
49

 
33

 
21

Excess tax benefit from stock-based compensation

 
(1
)
 

Deferred income taxes
144

 
(130
)
 
(32
)
Gain on sale of property, plant and equipment
(10
)
 
(5
)
 
(10
)
Impairment of long-lived and other assets
7

 

 
14

Changes in operating assets and liabilities:
 
 
 
 
 
Receivables
(53
)
 
(57
)
 
(15
)
Inventories
(42
)
 
4

 
(39
)
Current payables and accrued expenses
86

 
50

 
(13
)
Deferred service revenue and customer deposits
31

 
34

 
34

Pension and indemnity plans
(994
)
 
452

 
(69
)
Other assets and liabilities
(39
)
 
(22
)
 
(6
)
Net cash (used in) provided by operating activities
(180
)
 
388

 
279

Investing activities
 
 
 
 
 
Grant reimbursements from capital expenditures

 

 
5

Expenditures for property, plant and equipment
(80
)
 
(61
)
 
(74
)
Proceeds from sales of property, plant and equipment
8

 
2

 
39

Additions to capitalized software
(80
)
 
(62
)
 
(57
)
Business acquisitions, net of cash acquired
(108
)
 
(1,085
)
 

Other investing activities, net
4

 

 
(24
)
Net cash used in investing activities
(256
)
 
(1,206
)
 
(111
)
Financing activities
 
 
 
 
 
Repurchases of Company common stock

 
(70
)
 
(20
)
Tax withholding payments on behalf of employees
(12
)
 

 

Repayment of short-term borrowings

 

 
(4
)
Repayment of long-term debt

 

 
(1
)
Excess tax benefit from stock-based compensation

 
1

 

Proceeds from employee stock plans
53

 
18

 
11

Borrowings on term credit facility
150

 
700

 

Payments on revolving credit facility
(860
)
 
(260
)
 
(75
)
Borrowings on revolving credit facility
720

 
400

 
75

Proceeds from bond offerings
1,100

 

 

Debt issuance cost
(19
)
 
(29
)
 

Proceeds from sale of noncontrolling interest

 
43

 

Dividend distribution to minority shareholder
(1
)
 
(1
)
 

Net cash provided by (used in) financing activities
1,131

 
802

 
(14
)
Cash flows from discontinued operations
 
 
 
 
 
Net cash used in operating activities
(114
)
 
(37
)
 
(16
)
Net cash provided by (used in) investing activities
99

 
(40
)
 
(100
)
Net cash used in discontinued operations
(15
)
 
(77
)
 
(116
)
Effect of exchange rate changes on cash and cash equivalents
(9
)
 
(5
)
 
7

Increase (decrease) in cash and cash equivalents
671

 
(98
)
 
45

Cash and cash equivalents at beginning of period
398

 
496

 
451

Cash and cash equivalents at end of period
$
1,069

 
$
398

 
$
496

 
 
 
 
 
 
Supplemental data
 
 
 
 
 
Cash paid during the year for:
 
 
 
 
 
Income taxes
$
32

 
$
55

 
$
34

Interest
$
15

 
$
5

 
$
2

The accompanying notes are an integral part of the Consolidated Financial Statements.

5



NCR Corporation
Consolidated Statements of Changes in Stockholders' Equity
 
 
NCR Stockholders
 
 
 
 
 
 
Common Stock
 
 
 
 
 
Accumulated Other Comprehensive (Loss) Income
 
Non-Redeemable Noncontrolling Interests in Subsidiaries
 
 
in millions
 
Shares
 
Amount
 
Paid-in Capital
 
Retained Earnings
 
 
 
Total
December 31, 2009
 
160

 
$
2

 
$
270

 
$
371

 
$
(79
)
 
$
28

 
$
592

Comprehensive income (loss):
 

 

 

 

 

 

 

Net income (loss)
 

 

 

 
267

 

 
3

 
270

Other comprehensive (loss) income:
 

 

 


 


 


 

 

Currency translation adjustments
 

 

 

 

 
30

 
2

 
32

Gain (loss) from securities
 

 

 

 

 
(1
)
 

 
(1
)
Cash flow hedging gains (losses)
 

 

 

 

 
5

 

 
5

Changes to unrecognized losses and prior service cost related to pension, postretirement and postemployment benefits
 

 

 

 

 
7

 

 
7

Total other comprehensive income
 

 

 

 

 
41

 
2

 
43

Total comprehensive (loss) income
 

 

 

 
267

 
41

 
5

 
313

Employee stock purchase and stock compensation plans
 
2

 

 
31

 

 

 

 
31

Repurchase of Company common stock
 
(2
)
 

 
(20
)
 

 

 

 
(20
)
December 31, 2010
 
160

 
$
2

 
$
281

 
$
638

 
$
(38
)
 
$
33

 
$
916

Comprehensive income (loss):
 


 


 


 


 


 

 

Net income (loss)
 

 

 

 
(190
)
 

 
1

 
(189
)
Other comprehensive (loss) income:
 


 


 


 


 


 

 

Currency translation adjustments
 

 

 

 

 
(19
)
 
2

 
(17
)
Gain (loss) from securities
 

 

 

 

 
(1
)
 

 
(1
)
Cash flow hedging gains (losses)
 

 

 

 

 
(5
)
 

 
(5
)
Changes to unrecognized losses and prior service cost related to pension, postretirement and postemployment benefits
 

 

 

 

 
44

 

 
44

Total other comprehensive income (loss)
 

 

 

 

 
19

 
2

 
21

Total comprehensive (loss) income
 

 

 

 
(190
)
 
19

 
3

 
(168
)
Employee stock purchase and stock compensation plans
 
1

 

 
53

 

 

 

 
53

Repurchase of Company common stock
 
(3
)
 

 
(70
)
 

 

 

 
(70
)
Dividends distribution to minority shareholder
 

 

 

 

 

 
(1
)
 
(1
)
Sale of redeemable noncontrolling interests
 

 

 
23

 

 

 

 
23

December 31, 2011
 
158

 
$
2

 
$
287

 
$
448

 
$
(19
)
 
$
35

 
$
753

Comprehensive income (loss):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income (loss)
 

 

 

 
481

 

 

 
481

Other comprehensive (loss) income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Currency translation adjustments
 

 

 

 

 
(4
)
 
(4
)
 
(8
)
Cash flow hedging gains (losses)
 

 

 

 

 
(10
)
 

 
(10
)
Changes to unrecognized losses and prior service cost related to pension, postretirement and postemployment benefits
 

 

 

 

 
(4
)
 

 
(4
)
Total other comprehensive income (loss)
 

 

 

 

 
(18
)
 
(4
)
 
(22
)
Total comprehensive (loss) income
 

 

 

 
481

 
(18
)
 
(4
)
 
459

Employee stock purchase and stock compensation plans
 
5

 

 
71

 

 

 

 
71

Dividends distribution to minority shareholder
 

 

 

 

 

 
(1
)
 
(1
)
December 31, 2012
 
163

 
$
2

 
$
358

 
$
929

 
$
(37
)
 
$
30

 
$
1,282

The accompanying notes are an integral part of the Consolidated Financial Statements.

6




NCR Corporation
Notes to Consolidated Financial Statements

1. DESCRIPTION OF BUSINESS AND SIGNIFICANT ACCOUNTING POLICIES

Description of Business NCR Corporation (NCR or the Company, also referred to as “we,” “us” or “our”) and its subsidiaries provide innovative products and services that are designed to enable NCR’s customers to connect, interact and transact with their customers and enhance their customer relationships by addressing consumer demand for convenience, value and individual service. NCR’s portfolio of self-service and assisted-service solutions serve customers in the financial services, retail, hospitality, travel, telecommunications and technology industries and include automated teller machines (ATMs), self-service kiosks and point of sale devices as well as software applications that can be used by consumers to enable them to interact with businesses from their computer or mobile device. NCR complements these product solutions by offering a complete portfolio of services support both NCR and third party solutions. NCR also resells third-party networking products and provides related service offerings in the telecommunications and technology sector.

NCR’s solutions are built on a foundation of long-established industry knowledge and consulting expertise, value-added software and hardware technology, global customer support services, and a complete line of business consumables and specialty media products.

Changes in Basis of Presentation Effective in the first quarter of 2013, we elected to change our accounting methodology for recognizing costs for all of our company-sponsored U.S. and international pension benefit plans. Previously, net actuarial gains or losses (except those differences not yet reflected in the market-related value) were only amortized to the extent that they exceeded 10% of the higher of the market-related value or the projected benefit obligation of each respective plan. Beginning in 2012, the losses associated with the U.S. qualified pension plan and our largest UK pension plan were amortized over the expected remaining lifetime of plan participants instead of the expected service period of active plan participants, because almost all of the participants were inactive. For our other U.S. and international plans, the gains or losses were amortized over the expected service period of the active plan participants. Further, the expected return on plan assets component of pension expense for our U.S. pension plan was previously determined using the expected rate of return and a calculated value of assets, referred to as the “market-related value.” Differences between the assumed and actual returns were reflected in market-related value on a straight-line basis over a 5-year period. Differences in excess of 10% of the market value were recognized immediately. Similar approaches were employed in determining expense for NCR's international plans.

Under our new accounting methods, we will recognize changes in the fair value of plan assets and net actuarial gains or losses upon remeasurement, which is at least annually in the fourth quarter of each year. These new accounting methods will result in changes in the fair value of plan assets and net actuarial gains and losses being recognized in expense faster than under our previous amortization method. The remaining components of pension expense, primarily net service cost, interest cost, and the expected return on plan assets, will be recorded on a quarterly basis as ongoing pension expense. While our previous policy of recognizing pension expense was acceptable, we believe that these new policies are preferable as they accelerate the recognition in our operating results of changes in the fair value of plan assets and actuarial gains and losses.

These changes have been reported through retrospective application of the new policies to all periods presented. We recorded a cumulative reduction of retained earnings as of December 31, 2009 (the most recent measurement date prior to the change) of $1,430 million related to these changes in accounting methodology. The impact of all adjustments made to the financial statements presented is summarized below (amounts in millions, except per share data):

In millions, except per share amounts
2012
 
2011
 
2010
Previously Reported
 
Adjusted
 
Previously Reported
 
Adjusted
 
Previously Reported
 
Adjusted
Consolidated Statements of Operations:
 
 
 
 
 
 
 
 
 
 
 
Cost of products
$
2,177

 
$
2,144

 
$
2,011

 
$
2,022

 
$
1,799

 
$
1,789

Cost of services
2,208

 
1,941

 
2,098

 
2,318

 
1,922

 
1,845

Selling, general and administrative expenses
894

 
742

 
794

 
890

 
685

 
636

Research and development expenses
219

 
155

 
176

 
209

 
156

 
143

Total operating expenses
5,498

 
4,982

 
5,079

 
5,439

 
4,562

 
4,413

Income (loss) from operations
232

 
748

 
212

 
(148
)
 
149

 
298

Income (loss) from continuing operations before income taxes
182

 
698

 
196

 
(164
)
 
136

 
285

Income tax expense (benefit)
42

 
223

 
51

 
(66
)
 
(11
)
 
5

Income (loss) from continuing operations
140

 
475

 
145

 
(98
)
 
147

 
280

Net income (loss)
146

 
481

 
52

 
(191
)
 
137

 
270

Net income (loss) attributable to NCR
$
146

 
$
481

 
$
53

 
$
(190
)
 
$
134

 
$
267

Amounts attributable to NCR common stockholders:
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations
140

 
475

 
146

 
(97
)
 
144

 
277

Income (loss) per share attributable to NCR common stockholders:
 
 
 
 
 
 
 
 
 
 
 
Income (loss) per common share from continuing operations
 
 
 
 
 
 
 
 
 
 
 
Basic
$
0.88

 
$
2.98

 
$
0.92

 
$
(0.61
)
 
$
0.90

 
$
1.73

Diluted
$
0.85

 
$
2.90

 
$
0.91

 
$
(0.61
)
 
$
0.89

 
$
1.72

Net income (loss) per common share
 
 
 
 
 
 
 
 
 
 
 
Basic
$
0.92

 
$
3.02

 
$
0.34

 
$
(1.20
)
 
$
0.84

 
$
1.67

Diluted
$
0.89

 
$
2.94

 
$
0.33

 
$
(1.20
)
 
$
0.83

 
$
1.66

Consolidated Statements of Comprehensive Income:
 
 
 
 
 
 
 
 
 
 
 
Net income (loss)
$
146

 
$
481

 
$
52

 
$
(191
)
 
$
137

 
$
270

Employee benefit plans
 
 
 
 
 
 
 
 
 
 
 
Net gain (loss) arising during the year
91

 

 
(425
)
 
24

 
(62
)
 
(24
)
Actuarial loss included in benefits expense
255

 
14

 
212

 
17

 
203

 
16

Less income tax effect
(148
)
 
1

 
67

 
(20
)
 
(27
)
 
(11
)
Total comprehensive income (loss)
387

 
459

 
(103
)
 
(170
)
 
313

 
313

Comprehensive income (loss) attributable to NCR common stockholders
$
391

 
$
463

 
$
(104
)
 
$
(171
)
 
$
308

 
$
308

 
 
December 31, 2012
Consolidated Balance Sheets:
 
Previously Reported
 
Adjusted
Retained earnings
 
2,134

 
929

Accumulated other comprehensive loss
 
(1,247
)
 
(37
)
 
 
December 31, 2011
Consolidated Balance Sheets:
 
Previously Reported
 
Adjusted
Prepaid pension cost
 
$
339

 
$
319

Deferred income taxes
 
714

 
747

Total assets
 
5,591

 
5,604

Pension and indemnity plan liabilities
 
1,662

 
1,739

Other liabilities
 
59

 
62

Total liabilities
 
4,756

 
4,836

Retained earnings
 
1,988

 
448

Accumulated other comprehensive loss
 
(1,492
)
 
(19
)
Total NCR stockholders' equity
 
785

 
718

Total stockholders' equity
 
820

 
753

Total liabilities and stockholders' equity
 
5,591

 
5,604


Consolidated Statements of Cash Flows:
2012
 
2011
 
2010
Previously Reported
 
Adjusted
 
Previously Reported
 
Adjusted
 
Previously Reported
 
Adjusted
Net income (loss)
$
146

 
$
481

 
$
52

 
$
(191
)
 
$
137

 
$
270

Deferred income taxes
(37
)
 
144

 
(13
)
 
(130
)
 
(48
)
 
(32
)
Pension and indemnity plans
(478
)
 
(994
)
 
92

 
452

 
80

 
(69
)

Consolidated Statements of Changes in Stockholder's Equity:
Retained Earnings
 
Accumulated Other Comprehensive Income
 
Total Equity
Previously Reported
 
Adjusted
Previously Reported
 
Adjusted
Previously Reported
 
Adjusted
December 31, 2009
$
1,801

 
$
371

 
$
(1,509
)
 
$
(79
)
 
$
592

 
$
592

Net income (loss)
134

 
267

 

 

 
137

 
270

Changes to unrecognized losses and prior service cost related to pension, postretirement and post employment benefits

 

 
140

 
7

 
140

 
7

Total other comprehensive income (loss)

 

 
174

 
41

 
176

 
43

Total comprehensive income (loss)
134

 
267

 
174

 
41

 
313

 
313

December 31, 2010
$
1,935

 
$
638

 
$
(1,335
)
 
$
(38
)
 
$
916

 
$
916

Net income (loss)
53

 
(190
)
 

 

 
54

 
(189
)
Changes to unrecognized losses and prior service cost related to pension, postretirement and post employment benefits

 

 
(123
)
 
44

 
(123
)
 
44

Total other comprehensive income (loss)

 

 
(157
)
 
19

 
(155
)
 
21

Total comprehensive income (loss)
53

 
(190
)
 
(157
)
 
19

 
(101
)
 
(168
)
December 31, 2011
1,988

 
448

 
(1,492
)
 
(19
)
 
820

 
753

Net income (loss)
146

 
481

 

 

 
146

 
481

Changes to unrecognized losses and prior service cost related to pension, postretirement and post employment benefits

 

 
179

 
(4
)
 
179

 
(4
)
Total other comprehensive income (loss)

 

 
245

 
(18
)
 
241

 
(22
)
Total comprehensive income (loss)
146

 
481

 
245

 
(18
)
 
387

 
459

December 31, 2012
$
2,134

 
$
929

 
$
(1,247
)
 
$
(37
)
 
$
1,277

 
$
1,282


Use of Estimates The preparation of financial statements in accordance with GAAP requires management to make estimates and judgments that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements, and revenues and expenses during the period reported. Actual results could differ from those estimates.

Evaluation of Subsequent Events The Company evaluated subsequent events through the date that our Consolidated Financial Statements were issued. Except as described in Note 16, "Subsequent Events," no matters were identified that required adjustment of the Consolidated Financial Statements or additional disclosure.

Out of Period Adjustments During the third quarter of 2012, the Company recorded a $5 million income tax benefit related to an error in the calculation of the interest portion included in income tax expense for 2011 and 2010. The Company determined the impact of this error was not material to the annual or interim financial statements of previous periods and the effect of correcting this error was not material to the 2012 annual or interim financial statements.

During the fourth quarter of 2011, the Company recorded charges of approximately $2 million in other income and expense related to foreign currency fluctuations from several inter-company transactions that were incorrectly included in the cumulative translation adjustment balance. Additionally, the Company recorded an increase in selling, general and administrative expenses of approximately $4 million to correct certain tax accounts in Brazil determined to be unrecoverable. The Company determined the impact of these errors was not material to the annual or interim financial statements of previous periods and the effect of correcting these errors in 2011 was not material to the 2011 annual financial statements.

Basis of Consolidation The consolidated financial statements include the accounts of NCR and its majority-owned subsidiaries. Long-term investments in affiliated companies in which NCR owns between 20% and 50%, and therefore, exercises significant influence, but which it does not control, are accounted for using the equity method. Investments in which NCR does not exercise significant influence (generally, when NCR has an investment of less than 20% and no significant influence, such as representation on the investee’s board of directors) are accounted for using the cost method. All significant inter-company transactions and accounts have been eliminated. In addition, the Company is required to determine whether it is the primary beneficiary of economic income or losses that may be generated by variable interest entities in which the Company has such an interest. In circumstances where the Company determined it is the primary beneficiary, consolidation of that entity would be required. For the periods presented, no variable interest entities have been consolidated.

Reclassifications Certain prior-period amounts have been reclassified in the accompanying Consolidated Financial Statements and Notes thereto in order to conform to the current period presentation.

Revenue Recognition The Company records revenue, net of taxes, when it is realized, or realizable, and earned. The Company considers these criteria met when persuasive evidence of an arrangement exists, the products or services have been provided to the customer, the sales price is fixed or determinable, and collectability is reasonably assured. For product sales, delivery is deemed to have occurred when the customer has assumed risk of loss of the goods sold and all performance obligations are complete. For services sales, revenue is recognized as the services are provided or ratably over the service period, or, if applicable, after customer acceptance of the services.

NCR frequently enters into multiple-element arrangements with its customers including hardware, software, professional consulting services, transaction services and maintenance support services. For arrangements involving multiple deliverables, when deliverables include software and non-software products and services, NCR evaluates and separates each deliverable to determine whether it represents a separate unit of accounting based on the following criteria: (a) whether the delivered item has value to the customer on a stand-alone basis; and (b) if the contract includes a general right of return relative to the delivered item, whether delivery or performance of the undelivered items is considered probable and substantially in the control of NCR.
For arrangements entered into or materially modified after January 1, 2011, consideration is allocated to each unit of accounting based on the units' relative selling prices. In such circumstances, the Company uses a hierarchy to determine the selling price to be used for allocating revenue to each deliverable: (i) vendor-specific objective evidence of selling price (VSOE); (ii) third-party evidence of selling price (TPE); and (iii) best estimate of selling price (BESP). VSOE generally exists only when the Company sells the deliverable separately and is the price actually charged by the Company for that deliverable. VSOE is established for our software maintenance services and we use TPE to establish selling prices for our non-software related services, which include hardware maintenance, non-software related professional services, and transaction services. The Company uses BESP to allocate revenue when we are unable to establish VSOE or TPE of selling price. BESP is primarily used for elements such as products that are not consistently priced within a narrow range. The Company determines BESP for a deliverable by considering multiple factors including product class, geography, average discount, and management's historical pricing practices. Amounts allocated to the delivered hardware and software elements are recognized at the time of sale, provided the other conditions for revenue recognition have been met. Amounts allocated to the undelivered maintenance and other services elements are recognized as the services are provided or on a straight-line basis over the service period. In certain instances, customer acceptance is required prior to the passage of title and risk of loss of the delivered products. In such cases, revenue is not recognized until the customer acceptance is obtained. Delivery and acceptance generally occur in the same reporting period.

For arrangements entered into prior to January 1, 2011, the Company has not applied BESP. In such arrangements, if the Company has the requisite evidence of selling price for the undelivered elements but not for the delivered elements, the Company applies the residual method to allocate arrangement consideration.

In situations where NCR's solutions contain software that is more than incidental, revenue related to the software and software-related elements is recognized in accordance with authoritative guidance on software revenue recognition. For the software and software-related elements of such transactions, revenue is allocated based on the relative fair value of each element, and fair value is determined by VSOE. If the Company cannot objectively determine the fair value of any undelivered element included in such multiple-element arrangements, the Company defers revenue until all elements are delivered and services have been performed, or until fair value can objectively be determined for any remaining undelivered elements. When the fair value of a delivered element has not been established, but fair value evidence exists for the undelivered elements, the Company uses the residual method to recognize revenue. Under the residual method, the fair value of the undelivered elements is deferred and the remaining portion of the arrangement fee is allocated to the delivered elements and is recognized as revenue.

NCR's customers may request that delivery and passage of title and risk of loss occur on a bill and hold basis. For the years ended December 31, 2012, 2011, and 2010, the revenue recognized from bill and hold transactions approximated 1% or less of total revenue.

In addition to the standard product warranty, the Company periodically offers extended warranties to its customers in the form of product maintenance services. For contracts that are not separately priced but include product maintenance, the Company defers revenue at an amount based on the selling price, using objective and reliable evidence, and recognizes the deferred revenue over the service term. For separately priced product maintenance contracts, NCR defers the stated amount of the separately priced contract and recognizes the deferred revenue ratably over the service term.

Shipping and Handling Costs related to shipping and handling are included in cost of products in the Consolidated Statements of Operations.

Cash and Cash Equivalents All short-term, highly liquid investments having original maturities of three months or less, including time deposits, are considered to be cash equivalents.

Allowance for Doubtful Accounts NCR establishes provisions for doubtful accounts using percentages of accounts receivable balances to reflect historical average credit losses and specific provisions for known issues.

Inventories Inventories are stated at the lower of cost or market, using the average cost method. Cost includes materials, labor and manufacturing overhead related to the purchase and production of inventories. Service parts are included in inventories and include reworkable and non-reworkable service parts. The Company regularly reviews inventory quantities on hand, future purchase commitments with suppliers and the estimated utility of inventory. If the review indicates a reduction in utility below carrying value, inventory is reduced to a new cost basis. Excess and obsolete reserves are established based on forecasted usage, orders, technological obsolescence and inventory aging.

Goodwill and Other Long-Lived Assets

Capitalized Software Certain direct development costs associated with internal-use software are capitalized within other assets and amortized over the estimated useful lives of the resulting software. NCR typically amortizes capitalized internal-use software on a straight-line basis over four to seven years beginning when the asset is substantially ready for use, as this is considered to approximate the usage pattern of the software.

Costs incurred for the development of software that will be sold, leased or otherwise marketed are capitalized when technological feasibility has been established. These costs are included within other assets and are amortized over the estimated useful lives of the resulting software. The Company amortizes capitalized software on a sum-of-the-years’ digits basis over three years beginning when the product is available for general release, as this approximates the sales pattern of the software. Costs capitalized include direct labor and related overhead costs. Costs incurred prior to technological feasibility or after general release are expensed as incurred. The following table identifies the activity relating to total capitalized software:

In millions
2012
 
2011
 
2010
Beginning balance as of January 1
$
118

 
$
107

 
$
102

Capitalization
80

 
62

 
57

Amortization
(56
)
 
(51
)
 
(52
)
Ending balance as of December 31
$
142

 
$
118

 
$
107



Goodwill and Other Intangible Assets Goodwill represents the excess of purchase price over the value assigned to the net tangible and identifiable intangible assets of businesses acquired. Goodwill is tested at the reporting unit level for impairment on an annual basis during the fourth quarter or more frequently if certain events occur indicating that the carrying value of goodwill may be impaired. A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include a decline in expected cash flows, a significant adverse change in legal factors or in the business climate, a decision to sell a business, unanticipated competition, or slower growth rates, among others.

In the evaluation of goodwill for impairment, we first perform a qualitative assessment to determine whether it is more likely than not that the fair value of the reporting unit is less than the carrying amount. If so, we perform a quantitative assessment and compare the fair value of the reporting unit to the carrying value. If the carrying value of a reporting unit exceeds its fair value, the goodwill of that reporting unit is potentially impaired and we proceed to step two of the impairment analysis. In step two of the analysis, we will record an impairment loss equal to the excess of the carrying value of the reporting unit’s goodwill over its implied fair value should such a circumstance arise. Fair values of the reporting units are estimated primarily using the income approach, which incorporates the use of discounted cash flow (DCF) analyses. A number of significant assumptions and estimates are involved in the application of the DCF model to forecast operating cash flows, including markets and market shares, sales volumes and prices, costs to produce, tax rates, capital spending, discount rate and working capital changes. Most of these assumptions vary among reporting units. The cash flow forecasts are generally based on approved strategic operating plans.

For the fourth quarter of 2012, 2011, and 2010, we performed our annual impairment assessment of goodwill and indefinite-lived intangible assets which did not indicate that an impairment existed. Refer to Note 4, "Goodwill and Other Long-Lived Assets" in the Notes to the Consolidated Financial Statements for further discussion.

Acquired intangible assets other than goodwill are amortized over their weighted average amortization period unless they are determined to be indefinite. Acquired intangible assets are carried at cost, less accumulated amortization. For intangible assets purchased in a business combination, the estimated fair values of the assets received are used to establish the carrying value. The fair value of acquired intangible assets is determined using common techniques, and the Company employs assumptions developed using the perspective of a market participant.

Property, Plant and Equipment Property, plant and equipment, and leasehold improvements are stated at cost less accumulated depreciation. Depreciation is computed over the estimated useful lives of the related assets primarily on a straight-line basis. Machinery and other equipment are depreciated over 3 to 20 years and buildings over 25 to 45 years. Leasehold improvements are depreciated over the life of the lease or the asset, whichever is shorter. Assets classified as held for sale are not depreciated. Upon retirement or disposition of property, plant and equipment, the related cost and accumulated depreciation or amortization are removed from the Company’s accounts, and a gain or loss is recorded. Depreciation expense related to property, plant and equipment was $64 million, $58 million, and $55 million for the years ended December 31, 2012, 2011, and 2010, respectively.

Valuation of Long-Lived Assets Long-lived assets such as property, plant and equipment, finite-lived intangible assets, and software are reviewed for impairment when events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable or in the period in which the held for sale criteria are met. For assets held and used, this analysis consists of comparing the asset’s carrying value to the expected future cash flows to be generated from the asset on an undiscounted basis. If the carrying amount of the asset is determined not to be recoverable, a write-down to fair value is recorded. Fair values are determined based on quoted market values, discounted cash flows, or external appraisals, as applicable. Long-lived assets are reviewed for impairment at the individual asset or the asset group level for which the lowest level of independent cash flows can be identified. Refer to Note 4, "Goodwill and Other Long-Lived Assets" in the Notes to the Consolidated Financial Statements for further discussion.

Warranty and Sales Returns Provisions for product warranties and sales returns and allowances are recorded in the period in which NCR becomes obligated to honor the related right, which generally is the period in which the related product revenue is recognized. The Company accrues warranty reserves based upon historical factors such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts. When a sale is consummated, a warranty reserve is recorded based upon the estimated cost to provide the service over the warranty period. The Company accrues sales returns and allowances using percentages of revenue to reflect the Company’s historical average of sales return claims.

Research and Development Costs Research and development costs primarily include payroll and benefit-related costs, contractor fees, facilities costs, infrastructure costs, and administrative expenses directly related to research and development support and are expensed as incurred, except certain software development costs are capitalized after technological feasibility of the software is established.

Leases The Company accounts for material escalation clauses, free or reduced rents and landlord incentives contained in operating type leases on a straight-line basis over the lease term, including any reasonably assured lease renewals. For leasehold improvements that are funded by the landlord, the Company records the incentive as deferred rent. The deferred rent is then amortized as reductions to lease expense over the lease term.

For capital leases where NCR is the lessee, we record an amortizable debt and a related fixed asset in the Consolidated Balance Sheet.

Pension, Postretirement and Postemployment Benefits NCR has significant pension, postretirement and postemployment benefit costs, which are developed from actuarial valuations. Actuarial assumptions are established to anticipate future events and are used in calculating the expense and liabilities relating to these plans. These factors include assumptions the Company makes about interest rates, expected investment return on plan assets, rate of increase in healthcare costs, total and involuntary turnover rates, and rates of future compensation increases. In addition, NCR also uses subjective factors, such as withdrawal rates and mortality rates to develop the Company’s valuations. NCR generally reviews and updates these assumptions on an annual basis. NCR is required to consider current market conditions, including changes in interest rates, in making these assumptions. The actuarial assumptions that NCR uses may differ materially from actual results due to changing market and economic conditions, higher or lower withdrawal rates, or longer or shorter life spans of participants. These differences may result in a significant impact to the amount of pension, postretirement or postemployment benefits expense, and the related assets and liabilities, the Company has recorded or may record.

Foreign Currency For many NCR international operations, the local currency is designated as the functional currency. Accordingly, assets and liabilities are translated into U.S. Dollars at year-end exchange rates, and revenues and expenses are translated at average exchange rates prevailing during the year. Currency translation adjustments from local functional currency countries resulting from fluctuations in exchange rates are recorded in other comprehensive income. Where the U.S. Dollar is the functional currency, remeasurement adjustments are recorded in other income and expense.

Derivative Instruments In the normal course of business, NCR enters into various financial instruments, including derivative financial instruments. The Company accounts for derivatives as either assets or liabilities in the Consolidated Balance Sheets at fair value and recognizes the resulting gains or losses as adjustments to earnings or other comprehensive income. The Company formally documents all relationships between hedging instruments and hedged items, as well as the risk management objective and strategy for undertaking various hedge transactions. Hedging activities are transacted only with highly rated institutions, reducing exposure to credit risk in the event of nonperformance. Additionally, the Company completes assessments related to the risk of counterparty nonperformance on a regular basis.

The accounting for changes in fair value of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship, and further, on the type of hedging relationship. For those derivative instruments that are designated and qualify as hedging instruments, the Company has designated the hedging instrument, based on the exposure being hedged, as a fair value hedge, a cash flow hedge or a hedge of a net investment in a foreign operation. For derivative instruments designated as fair value hedges, the effective portion of the hedge is recorded as an offset to the change in the fair value of the hedged item, and the ineffective portion of the hedge, if any, is recorded in the Consolidated Statement of Operations. For derivative instruments designated as cash flow hedges and determined to be highly effective, the gains or losses are deferred in other comprehensive income and recognized in the determination of income as adjustments of carrying amounts when the underlying hedged transaction is realized, canceled or otherwise terminated. When hedging certain foreign currency transactions of a long-term investment nature (net investments in foreign operations) gains and losses are recorded in the currency translation adjustment component of accumulated other comprehensive income (loss). Gains and losses on foreign exchange contracts that are not used to hedge currency transactions of a long-term investment nature, or that are not designated as cash flow or fair value hedges, are recognized in earnings as exchange rates change.

Fair Value of Assets and Liabilities Fair value is defined as an exit price, representing an amount that would be received to sell an asset or the amount paid to transfer a liability in an orderly transaction between market participants at the measurement date. As such, fair value is a market-based measurement determined based on assumptions that market participants would use in pricing an asset or liability. As a basis for considering such assumptions, the guidance prioritizes the inputs used to measure fair value into the following three-tier fair value hierarchy:

Level 1: Unadjusted quoted prices in active markets for identical assets or liabilities
Level 2: Unadjusted quoted prices in active markets for similar assets or liabilities, unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active or inputs, other than quoted prices in active markets, that are observable either directly or indirectly
Level 3: Unobservable inputs for which there is little or no market data

Assets and liabilities are classified based on the lowest level of input that is significant to the fair value measurements. The Company reviews the fair value hierarchy classification on a quarterly basis. Changes to the observability of valuation inputs may result in a reclassification of levels for certain securities within the fair value hierarchy.

NCR measures its financial assets and financial liabilities at fair value based on one or more of the following three valuation techniques:

Market approach: Prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities.
Cost approach: Amount that would be required to replace the service capacity of an asset (replacement cost).
Income approach: Techniques to convert future amounts to a single present amount based upon market expectations (including present value techniques, option pricing and excess earnings models).

We regularly review our investments to determine whether a decline in fair value, if any, below the cost basis is other than temporary. If the decline in the fair value is determined to be other than temporary, the cost basis of the security is written down to fair value and the amount of the write-down is included in the Consolidated Statement of Operations. For qualifying investments in debt or equity securities, a temporary impairment charge would be recognized in other comprehensive income (loss).

Environmental and Legal Contingencies In the normal course of business, NCR is subject to various proceedings, lawsuits, claims and other matters, including, for example, those that relate to the environment and health and safety, employee benefits, import/export compliance, intellectual property, data privacy and security, product liability, commercial disputes and regulatory compliance, among others. Additionally, NCR is subject to diverse and complex laws, regulations, and standards including those relating to corporate governance, public disclosure and reporting, environmental safety and the discharge of materials into the environment, product safety, import and export compliance, data privacy and security, antitrust and competition, government contracting, anti-corruption, and labor and human resources, which are rapidly changing and subject to many possible changes in the future. Compliance with these laws and regulations, including changes in accounting standards, taxation requirements, and federal securities laws among others, may create a substantial burden on, and substantially increase the costs to NCR or could have an impact on NCR’s future operating results. NCR believes that the amounts provided in its Consolidated Financial Statements are adequate in light of the probable and estimable liabilities. However, there can be no assurances that the actual amounts required to satisfy alleged liabilities from various lawsuits, claims, legal proceedings and other matters, including the Fox River and Kalamazoo River environmental matters discussed in Note 9, “Commitments and Contingencies,” and to comply with applicable laws and regulations, will not exceed the amounts reflected in NCR’s Consolidated Financial Statements or will not have a material adverse effect on the Company’s consolidated results of operations, financial condition or cash flows. Any costs that may be incurred in excess of those amounts provided as of December 31, 2012 cannot currently be reasonably determined or are not currently considered probable.

Legal costs related to loss contingencies are typically expensed as incurred, except for certain costs associated with NCR’s environmental remediation obligations. Costs and fees associated with litigating the extent and type of required remedial actions and the allocation of remediation costs among potentially responsible parties are typically included in the measurement of the environmental remediation liabilities.

Advertising Advertising costs are recognized in selling, general and administrative expenses when incurred.

Income Taxes Income tax expense is provided based on income before income taxes. Deferred income taxes reflect the impact of temporary differences between assets and liabilities recognized for financial reporting purposes and such amounts recognized for tax purposes. These deferred taxes are determined based on the enacted tax rates expected to apply in the periods in which the deferred assets or liabilities are expected to be settled or realized. NCR records valuation allowances related to its deferred income tax assets when it is more likely than not that some portion or all of the deferred income tax assets will not be realized.

The Company recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the consolidated financial statements from such a position are measured based on the largest benefit that has a greater than fifty percent likelihood of being sustained upon examination by authorities. Interest and penalties related to uncertain tax positions are recognized as part of the provision for income taxes and are accrued beginning in the period that such interest and penalties would be applicable under relevant tax law and until such time that the related tax benefits are recognized.

Redeemable Noncontrolling Interests In 2011, we sold a 49% voting equity interest in NCR Brasil - Indústria de Equipamentos para Automação S.A., a subsidiary of the Company (NCR Manaus) to Scopus Tecnologia Ltda. (Scopus) for a subscription price of approximately $43 million. In the event NCR Manaus does not meet a defined financial performance goal during the five year period ending in 2016, Scopus may elect to put its noncontrolling interest to us for its then-current fair value.

Earnings Per Share Basic earnings per share is calculated by dividing net income by the weighted average number of shares outstanding during the reported period. The calculation of diluted earnings per share is similar to basic earnings per share, except that the weighted average number of shares outstanding includes the dilution from potential shares resulting from stock options and restricted stock awards. When calculating diluted earnings per share, the Company includes the potential windfall or shortfall tax benefits as well as average unrecognized compensation expense as part of the assumed proceeds from exercises of stock options. The Company uses the tax law ordering approach to determine the potential utilization of windfall benefits. The holders of unvested restricted stock awards do not have nonforfeitable rights to dividends or dividend equivalents and therefore, such unvested awards do not qualify as participating securities. See Note 7, "Employee Stock Compensation Plans," for share information on NCR’s stock compensation plans.

The components of basic and diluted earnings per share attributable to NCR common stockholders are as follows for the years ended December 31:

In millions, except per share amounts
 
2012
 
2011
 
2010
Income (loss) from continuing operations
 
$
475

 
$
(97
)
 
$
277

Income (loss) from discontinued operations, net of tax
 
6

 
(93
)
 
(10
)
Net income (loss) attributable to NCR common stockholders
 
$
481

 
$
(190
)
 
$
267

Weighted average outstanding shares of common stock
 
159.3

 
158.0

 
159.8

Dilutive effect of employee stock options and restricted stock
 
4.5

 

 
1.4

Common stock and common stock equivalents
 
163.8

 
158.0

 
161.2

Basic earnings (loss) per share:
 
 
 
 
 
 
From continuing operations
 
$
2.98

 
$
(0.61
)
 
$
1.73

From discontinued operations
 
$
0.04

 
$
(0.59
)
 
$
(0.06
)
Total basic earnings (loss) per share
 
$
3.02

 
$
(1.20
)
 
$
1.67

Diluted earnings (loss) per share:
 
 
 
 
 
 
From continuing operations
 
$
2.90

 
$
(0.61
)
 
$
1.72

From discontinued operations
 
$
0.04

 
$
(0.59
)
 
$
(0.06
)
Total diluted earnings (loss) per share
 
$
2.94

 
$
(1.20
)
 
$
1.66


For 2011, due to the net loss attributable to NCR common stockholders, potential common shares that would cause dilution, such as restricted stock and stock options, have been excluded from the diluted share count because their effect would have been anti-dilutive. For the year ended December 31, 2011, the fully diluted shares would have been 161.0 million shares.

Options to purchase 1.2 million, 3.7 million, and 5.6 million shares of common stock for 2012, 2011, and 2010, respectively, were outstanding but were not included in the computation of diluted earnings per share because the options’ exercise prices were greater than the average market price of the common shares and, therefore, the effect would have been anti-dilutive.

Stock Compensation Stock-based compensation represents the costs related to share-based awards granted to employees and non-employee directors. For all periods presented, the Company’s outstanding stock-based compensation awards are classified as equity except for certain awards granted to non-employee directors. The Company measures stock-based compensation cost at the grant date, based on the estimated fair value of the award and recognizes the cost on a straight-line basis (net of estimated forfeitures) over the requisite service period. See Note 7, "Employee Stock Compensation Plans" for more information on NCR’s stock-based compensation plans.

Related Party Transactions In 2011, concurrent with the sale of a noncontrolling interest in NCR Manaus to Scopus, we entered into a Master Purchase Agreement (MPA) with Banco Bradesco SA (Bradesco), the parent of Scopus. Through the MPA, Bradesco agreed to purchase up to 30,000 ATMs from us over the 5 year term of the agreement. Pricing of the ATMs will adjust over the term of the MPA using certain formulas which are based on prevailing market pricing. We recognized $145 million and $35 million in revenue related to Bradesco for the twelve months ended December 31, 2012 and 2011, respectively, and we had $9 million and $14 million in receivables outstanding from Bradesco as of December 31, 2012 and 2011, respectively.

Recently Issued Accounting Pronouncements In February 2013, the Financial Accounting Standards Board (FASB) issued an accounting standards update requiring new disclosures about reclassifications from accumulated other comprehensive loss to net income. These disclosures may be presented on the face of the statements or in the notes to the consolidated financial statements. The standards update is effective for fiscal years beginning after December 15, 2012. We will adopt this standards update and revise our disclosure, as required, beginning with the first quarter of 2013.

In July 2012, the FASB issued an accounting standards update with new guidance on annual impairment testing of indefinite-lived intangible assets. The standards update allows an entity to first assess qualitative factors to determine if it is more likely than not that the fair value of an indefinite-lived intangible asset is less than its carrying amount. If based on its qualitative assessment an entity concludes it is more likely than not that the fair value of an indefinite-lived intangible asset is less than its carrying amount, quantitative impairment testing is required. However, if an entity concludes otherwise, quantitative impairment testing is not required. The standards update is effective for annual and interim impairment tests performed for fiscal years beginning after September 15, 2012, with early adoption permitted. The adoption of this standard will not have an
impact on our consolidated financial statements.

 

7

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



2. SUPPLEMENTAL FINANCIAL INFORMATION (in millions)

For the years ended December 31
 
2012
 
2011
 
2010
Other (expense) income, net
 
 
 
 
 
 
Interest income
 
$
6

 
$
5

 
$
5

Impairment of an investment (Note 11)
 
(7
)
 

 
(14
)
Other, net
 
(7
)
 
(8
)
 
(2
)
Total other (expense) income, net
 
$
(8
)
 
$
(3
)
 
$
(11
)
 
 
 
 
 
 
 
At December 31
 
 
 
2012
 
2011
Accounts Receivable
 
 
 
 
 
 
Trade
 
 
 
$
1,056

 
$
1,002

Other
 
 
 
46

 
46

Accounts Receivable, gross
 
 
 
1,102

 
1,048

Less: allowance for doubtful accounts
 
 
 
(16
)
 
(16
)
Total accounts receivable, net
 
 
 
$
1,086

 
$
1,032

 
 
 
 
 
 
 
Inventories
 
 
 
 
 
 
Work in process and raw materials, net
 
 
 
$
187

 
$
167

Finished goods, net
 
 
 
167

 
177

Service parts, net
 
 
 
443

 
430

Total inventories, net
 
 
 
$
797

 
$
774

 
 
 
 
 
 
 
Other current assets
 
 
 
 
 
 
Current deferred tax assets
 
 
 
$
223

 
$
147

Other
 
 
 
231

 
164

Total other current assets
 
 
 
$
454

 
$
311

 
 
 
 
 
 
 
Property, plant and equipment
 
 
 
 
 
 
Land and improvements
 
 
 
$
42

 
$
46

Buildings and improvements
 
 
 
231

 
234

Machinery and other equipment
 
 
 
636

 
674

Property, plant and equipment, gross
 
 
 
909

 
954

Less: accumulated depreciation
 
 
 
(601
)
 
(589
)
Total property, plant and equipment, net
 
 
 
$
308

 
$
365

 
 
 
 
 
 
 
Accumulated other comprehensive loss, net of tax
 
 
 
 
 
 
Currency translation adjustments
 
 
 
$
(6
)
 
$
(2
)
Unrealized gain on securities
 
 
 
1

 
1

Unrealized loss on derivatives
 
 
 
(10
)
 

Actuarial losses and prior service costs on employee benefit plans
 
 
 
(22
)
 
(18
)
Total accumulated other comprehensive loss
 
 
 
$
(37
)
 
$
(19
)

8

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



3. BUSINESS COMBINATIONS, INVESTMENTS AND DIVESTITURES

2012 Acquisitions and Investments

Following is a brief description of the Company's noteworthy acquisitions and investments completed during the 2012 fiscal year:

Acquisition of POS and RDS On February 7, 2012, the Company acquired all of the outstanding capital stock of POS Integrated Solutions Do Brasil Comercio E Servicos De Informatica S.A. ("POS") and RDS South America Comercio E Servicos De Informatica S.A. ("RDS") in exchange for approximately $1 million in cash, plus related acquisition costs.  POS and RDS were resellers of certain of the Company's hardware and software, and their results have been reported within our Hospitality segment since the date of the acquisitions.

Acquisition of Wyse Sistemas de Informatica Ltda. On May 31, 2012, the Company acquired all of the outstanding units of membership interest of Wyse Sistemas de Informatica Ltda. ("Wyse") in exchange for approximately $13 million in cash, plus related acquisition costs.  Wyse was a developer and provider of point of sale software specifically designed for the hospitality market in Brazil, and their results have been reported within our Hospitality segment since the date of the acquisition.

Hospitality Reseller Acquisitions During 2012, the Company acquired the assets of six of its domestic Hospitality resellers in separate transactions for aggregate cash consideration of approximately $17 million, plus related acquisition costs.

Acquisition of Transoft, Inc. On September 7, 2012, the Company acquired substantially all of the assets of Transoft, Inc. in exchange for approximately $40 million in cash, plus related acquisition costs, of which the Company will recognize $7 million as compensation expense included within selling, general and administrative expenses over a period of two years from the acquisition date. Transoft, Inc. was a global leader in cash management software for financial institutions, and their results have been reported within our Financial Services segment since the date of the acquisition.

Acquisition of uGenius Technology, Inc. On, December 31, 2012, the Company acquired substantially all of the assets of uGenius Technology, Inc. (uGenius) for aggregate consideration of approximately $37 million in cash, including the settlement of NCR's pre-existing 8.7% equity investment in uGenius Technology, LLC, plus related acquisition costs. uGenius was a provider of video banking solutions, and their results have been reported within our Financial Services segment since the date of the acquisition.

As a result of the Company's 2012 acquisitions, NCR recorded $34 million related to identifiable intangible assets consisting primarily of proprietary technology and customer relationships, which have a weighted-average amortization period of 7 years.

The operating results of the businesses acquired in 2012 have been included within NCR’s results as of the closing date of each acquisition. The pro forma disclosures for these acquisitions are not being provided because the impact of these acquisitions is not considered material to the twelve months ended December 31, 2012. The purchase price of these businesses, reported in business acquisitions, net of cash acquired within investing activities in the Consolidated Statements of Cash Flows, has been allocated based on the estimated fair value of net tangible and intangible assets acquired, with any excess recorded as goodwill. Goodwill recognized in the Company's 2012 acquisitions was $85 million, of which it is expected that $55 million of the goodwill will be deductible for tax purposes.

2011 Acquisitions and Investments

Following is a brief description of the Company's noteworthy acquisitions and investments completed during the 2011 fiscal year:

Acquisition of Radiant Systems, Inc. On August 24, 2011, NCR completed the acquisition of Radiant Systems, Inc. (Radiant). The acquisition was completed through a tender offer and subsequent merger, with Radiant becoming a wholly-owned subsidiary of NCR. The total equity purchase price was approximately $1.2 billion.

Radiant was a leading provider of technology solutions for managing site operations in the hospitality and specialty retail industries, and is operated within NCR as a part of NCR's Hospitality line of business.
Recording of Assets Acquired and Liabilities Assumed in Radiant Acquisition
The fair value of consideration transferred to acquire Radiant was allocated to the identifiable assets acquired and liabilities assumed based upon their fair values as of the date of the acquisition as set forth below. This allocation is final as of December 31, 2011.
In millions
 
 
 
Purchase Consideration
Net Tangible Assets Acquired/(Liabilities Assumed)
Purchased Intangible Assets
Goodwill
$
1,206

$
78

$
319

$
809

Goodwill represents the future economic benefits arising from other assets acquired that could not be individually identified and separately recognized. The goodwill arising from the acquisition consists of the revenue and cost synergies expected from combining the operations of NCR and Radiant. It is expected that approximately $73 million of the goodwill recognized in connection with the acquisition will be deductible for tax purposes. The goodwill arising from the acquisition has been allocated as follows: approximately $624 million to the Hospitality segment; $86 million to the Financial Services segment; and $99 million to the Retail Solutions segment.

See Note 4, "Goodwill and Other Long-Lived Assets" for additional information related to the carrying amounts of goodwill by segment.

The intangible assets acquired in the acquisition include the following:
 
  
Estimated
Fair Value
  
Weighted Average Amortization Period(1)
 
  
(in millions)
  
(years)
Reseller Network
  
88

  
13
Technology - Software and Hardware
  
106

  
6
Trademarks
  
48

  
9
Direct customer relationships
  
74

  
15
Noncompete agreements
 
2

 
2
Internally developed software
 
1

 
2
Total acquired intangible assets
  
$
319

  
 
(1) 
Determination of the weighted average amortization period of the individual categories of intangible assets was based on the nature of the applicable intangible asset and the expected future cash flows to be derived from the intangible asset. Amortization of intangible assets with definite lives is recognized over the period of time the assets are expected to contribute to future cash flows.
The Company incurred a total of $30 million of transaction expenses relating to the acquisition, which are included in selling, general and administrative expenses in the results of operations for the year ended December 31, 2011. See Note 12, “Segment Information and Concentrations” for additional information related to revenues and operating income reported by segment.
Unaudited Pro forma Information
The following unaudited pro forma information presents the consolidated results of NCR and Radiant for the year ended December 31, 2011 and 2010. The unaudited pro forma information is presented for illustrative purposes only. It is not necessarily indicative of the results of operations of future periods, or the results of operations that actually would have been realized had the entities been a single company during the periods presented or the results that the combined company will experience after the acquisition. The unaudited pro forma information does not give effect to the potential impact of current financial conditions, regulatory matters or any anticipated synergies, operating efficiencies or cost savings that may be associated with the acquisition. The unaudited pro forma information also does not include any integration costs or remaining future transaction costs that the companies may incur related to the acquisition as part of combining the operations of the companies.
The unaudited pro forma consolidated results of operations, assuming the acquisition had occurred on January 1, 2010, are as follows:
 
In millions
 
Year ended December 31, 2011
 
Year ended December 31, 2010
Revenue
 
$
5,538
 
 
$
5,057

Net income attributable to NCR
 
$
(179
)
 
$
235


2010 Acquisitions and Investments

Following is a brief description of the Company's noteworthy acquisitions and investments completed during the 2010 fiscal year:

Acquisition of Mobiqa Limited On October 15, 2010, the Company completed the acquisition of Mobiqa Limited for aggregate consideration of $16 million in cash. Mobiqa provided solutions for the delivery of mobile optimized content, as well as tickets, boarding passes, downloadable applications and coupons in the travel, entertainment and retail sectors.

Goodwill recognized in the Mobiqa acquisition was $14 million, none of which is expected to be deductible for tax purposes.

As a result of the Mobiqa acquisition, NCR recorded $2 million related to identifiable intangible assets consisting primarily of proprietary technology and customer relationships, which have a weighted-average amortization period of 4 years.

The operating results of the Mobiqa business have been included within NCR’s results as of the closing date of the acquisition. The pro forma disclosures for this acquisition is not being provided because the impact of the acquisition is not considered material to the periods in which it occurred. The purchase price of this business, reported in other investing activities in the Consolidated Statements of Cash Flows, has been allocated based on the estimated fair value of net tangible and intangible assets acquired, with any excess recorded as goodwill.

Divestitures

On February 3, 2012, NCR entered into an Asset Purchase Agreement (the “Agreement”) with Redbox Automated Retail, LLC (“Purchaser”) pursuant to which NCR would sell certain assets of its Entertainment business (the "Entertainment Business"), including, but not limited to, substantially all of NCR's DVD kiosks, certain retailer contracts, select DVD inventory and certain intellectual property to Purchaser (the “Transaction”). Pursuant to the terms of the Agreement, as amended on June 22, 2012, and upon the terms and conditions thereof, on June 22, 2012, NCR completed the disposition of the assets of its Entertainment Business to Purchaser for cash consideration of $100 million. As of the date of the sale, total assets sold of $67 million included $51 million of property, plant and equipment, $15 million of inventory, and $1 million of intangible assets.
 
NCR agreed to provide Purchaser with certain short-term support services following the closing under a transition services agreement. The Agreement also contemplates that, for a period of five years following the closing, Purchaser and its affiliates may procure certain hardware, software and services from NCR under a manufacturing and services agreement. If, at the end of such five-year period, Purchaser and its affiliates have not procured hardware, software and services that have yielded $25 million in margin to NCR, Purchaser will pay the difference to NCR.

We determined that the cash inflows under the transition services agreement and the manufacturing and services agreement will not constitute significant continuing involvement with the operations of the Entertainment Business after the sale. In addition, the ongoing cash inflows related to the Entertainment Business under the manufacturing and services agreement are substantially unrelated to the business sold. Therefore, we have reclassified the operating results of the Entertainment Business, for all historical periods, to income (loss) from discontinued operations, net of tax in the accompanying Consolidated Statements of Operations. During the year ended December 31, 2011, we determined that disposal of the Entertainment business was probable, and we assessed the assets of the business for impairment, which resulted in charges which reduced the carrying values of goodwill, long-lived assets and certain inventories. Refer to Note 4, "Goodwill and Other Long-Lived Assets" for additional discussion.

The following table includes the results of the Entertainment Business, which we historically included in our Entertainment segment:

In millions
 
For the year ended December 31
 
2012
 
2011
 
2010
Revenue
 
$
62

 
$
152

 
$
99

Operating expenses
 
101

 
299

 
142

Loss from operations
 
(39
)
 
(147
)
 
(43
)
Gain from divestiture of the business
 
33

 

 

Loss before income taxes
 
(6
)
 
(147
)
 
(43
)
Income tax benefit
 
(2
)
 
(51
)
 
(15
)
Loss from discontinued operations, net of tax
 
$
(4
)
 
$
(96
)
 
$
(28
)



4. GOODWILL AND OTHER LONG-LIVED ASSETS

Goodwill

The carrying amounts of goodwill by segment as of December 31, 2012 and 2011 are included in the table below. Foreign currency fluctuations are included within other adjustments.
 
January 1, 2012
 
 
 
 
 
 
 
December 31, 2012
In millions
Goodwill
 
Accumulated Impairment Losses
 
Total
 
Additions
 
Impairment
 
Other
 
Goodwill
 
Accumulated Impairment Losses
 
Total
Financial Services
$
152

 
$

 
$
152

 
$
50

 
$

 
$

 
$
202

 
$

 
$
202

Retail Solutions
120

 
(3
)
 
117

 

 

 

 
120

 
(3
)
 
117

Hospitality
619

 

 
619

 
35

 

 
5

 
659

 

 
659

Entertainment
5

 
(5
)
 

 

 

 

 
5

 
(5
)
 

Emerging Industries
25

 

 
25

 

 

 

 
25

 

 
25

Total
$
921

 
$
(8
)
 
$
913

 
$
85

 
$

 
$
5

 
$
1,011

 
$
(8
)
 
$
1,003

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
January 1, 2011
 
 
 
 
 
 
 
December 31, 2011
In millions
Goodwill
 
Accumulated Impairment Losses
 
Total
 
Additions
 
Impairment
 
Other
 
Goodwill
 
Accumulated Impairment Losses
 
Total
Financial Services
$
67

 
$

 
$
67

 
$
86

 
$

 
$
(1
)
 
$
152

 
$

 
$
152

Retail Solutions
21

 
(3
)
 
18

 
99

 

 

 
120

 
(3
)
 
117

Hospitality

 

 

 
624

 

 
(5
)
 
619

 

 
619

Entertainment
5

 

 
5

 

 
(5
)
 

 
5

 
(5
)
 

Emerging Industries
25

 

 
25

 

 

 

 
25

 

 
25

Total
$
118

 
$
(3
)
 
$
115

 
$
809

 
$
(5
)
 
$
(6
)
 
$
921

 
$
(8
)
 
$
913


For 2012, based on our qualitative assessments, we determined that it is more likely than not that our reporting units' fair values were greater than their respective carrying amounts. Our qualitative assessment included, but was not limited to, consideration of macroeconomic conditions, industry and market conditions, cost factors, cash flows, changes in key management and our share price.
 
As of December 31, 2011, we determined that it was probable that we would dispose of our Entertainment business, which triggered an impairment assessment of the related assets which include long-lived assets, goodwill and definite-lived intangible assets. We evaluated the carrying value of these assets compared to the fair value based on a market approach using an independent third-party market price and determined the goodwill associated with the Entertainment reporting unit was fully impaired. The impairment of $5 million was recorded within income (loss) from discontinued operations, net of tax, in the Consolidated Statements of Operations for the twelve months ended December 31, 2011.

Long-Lived Assets

NCR’s identifiable intangible assets, reported in other assets in the Consolidated Balance Sheets, were specifically identified when acquired, and are deemed to have finite lives. The gross carrying amount and accumulated amortization for NCR’s identifiable intangible assets were as follows. The increase in the gross carrying amount is primarily due to the acquisitions detailed in Note 3, "Business Combinations, Investments and Divestitures."
 
Amortization Period (in Years)
 
December 31, 2012
 
December 31, 2011
In millions
 
Gross Carrying Amount
 
Accumulated Amortization
 
Gross Carrying Amount
 
Accumulated Amortization
Identifiable intangible assets
 
 
 
 
 
 
 
 
 
Reseller & customer relationships
1 - 15
 
$
179

 
$
(17
)
 
$
167

 
$
(8
)
Intellectual property
4 - 7
 
180

 
(80
)
 
164

 
(59
)
Tradenames
4 - 9
 
49

 
(8
)
 
49

 
(3
)
Non-compete arrangements
2 - 5
 
8

 
(7
)
 
7

 
(5
)
Total identifiable intangible assets
 
 
$
416

 
$
(112
)
 
$
387

 
$
(75
)

As noted above, as of December 31, 2011, we determined that it was probable that we would dispose of our Entertainment business, which triggered an impairment assessment of the related assets which include long-lived assets, goodwill and definite-lived intangible assets.

Based on this evaluation, we determined that the long-lived asset group, consisting of property, plant and equipment and definite-lived intangible assets, mainly customer relationships, related to the Entertainment business was impaired. These assets had a carrying amount of approximately $148 million, and an estimated fair value of $65 million. Of the total impairment charge of $83 million, $81 million was allocated to property, plant and equipment and $2 million was allocated to definite-lived intangible assets. Fair value was based on a market approach using an independent third-party market price. The impairment was recorded within income (loss) from discontinued operations, net of tax, in the Consolidated Statements of Operations for the twelve months ended December 31, 2011.

The aggregate amortization expense (actual and estimated) for identifiable intangible assets for the following periods is:

 
 
December 31, 2012
 
For the years ended December 31 (estimated)
In millions
 
 
2013
 
2014
 
2015
 
2016
 
2017
Amortization expense
 
$
37

 
$
44

 
$
43

 
$
41

 
$
37

 
$
27



9

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



5. DEBT OBLIGATIONS
As of December 31, 2012, the Company’s total debt was $1.96 billion, with $72 million included in short term borrowings and $1.89 billion included in long term debt, as follows:

In millions
December 31, 2012
 
December 31, 2011
Senior Secured Credit Facility:
 
 
 
 
Term loan facility
$
850

 
$
700

 
Revolving credit facility

 
140

5.00% Senior Notes due July 15, 2022
600

 

4.625% Senior Notes due February 15, 2021
500

 

Other
13

 
13

Total debt
$
1,963

 
$
853

 
Senior Secured Credit Facility In August 2011, the Company entered into a five-year senior secured credit facility (the Senior Secured Credit Facility) with JPMorgan Chase Bank, N.A. (JPMCB), as administrative agent, and a syndicate of lenders to borrow up to $1.4 billion. The Senior Secured Credit Facility consists of a term loan facility in an aggregate principal amount of $700 million and a revolving credit facility in an aggregate principal amount of $700 million. On August 22, 2012, we entered into an Incremental Facility Agreement with and among the lenders party thereto and JPMCB, as administrative agent. The Incremental Facility Agreement relates to, and was entered into pursuant to, the Senior Secured Credit Facility, amended as of December 21, 2011 and as amended and restated as of August 22, 2012, with and among the lenders party thereto and JPMCB, as the administrative agent (the Second Amendment). The Incremental Facility Agreement supplemented the amounts available to us by $300 million by establishing a $150 million new tranche of term loan commitments and a $150 million new tranche of revolving loan commitments, bringing the total sum available under the Second Amendment and the Incremental Facility Agreement to $1.7 billion.

As of December 31, 2012, the outstanding balance under the term loan facility, was $850 million, with $70 million included in short term borrowings and $780 million included in long term debt, and the outstanding balance under the revolving credit facility was zero. The revolving credit facility also allows a portion of the availability to be used for outstanding letters of credit, and as of December 31, 2012, outstanding letters of credit totaled approximately $17 million.

Of the outstanding principal balance of the term loan facility, $700 million is required to be repaid in quarterly installments of $17.5 million beginning March 31, 2013, with the balance of $455 million being due in August 2016, and $150 million is required to be repaid in quarterly installments of $3.75 million beginning March 31, 2014, with the balance of $97.5 million being due in August 2017. Borrowings under the revolving portion of the credit facility are due in August 2016 or, in the case of the Incremental Facility, in August 2017. Amounts outstanding under the Senior Secured Credit Facility bear interest, at the Company's option, at a base rate equal to the highest of (i) the federal funds rate plus 0.50%, (ii) the administrative agent's “prime rate” and (iii) the one-month LIBOR rate plus 1.00% (the Base Rate) or LIBOR, plus a margin ranging from 0.25% to 1.50% for Base Rate-based loans that are either term loans or revolving loans and ranging from 1.25% to 2.50% for LIBOR-based loans that are either term loans or revolving loans, depending on the Company's consolidated leverage ratio. The terms of the Senior Secured Credit Facility also require certain other fees and payments to be made by the Company.

The Company's obligations under the Senior Secured Credit Facility are guaranteed by certain of its wholly-owned domestic subsidiaries. The Senior Secured Credit Facilities and these guarantees are secured by a first priority lien and security interest in certain equity interests owned by the Company and the guarantor subsidiaries in certain of their respective domestic and foreign subsidiaries. These security interests would be released if the Company achieves an “investment grade” rating, and would remain released so long as the Company maintained that rating.

The Senior Secured Credit Facility and the indentures for our senior unsecured notes include affirmative and negative covenants that restrict or limit the ability of the Company and its subsidiaries to, among other things, incur indebtedness; create liens on assets; engage in certain fundamental corporate changes or changes to the Company's business activities; make investments; sell or otherwise dispose of assets; engage in sale-leaseback or hedging transactions; repurchase stock, pay dividends or make similar distributions; repay other indebtedness; engage in certain affiliate transactions; or enter into agreements that restrict the Company's ability to create liens, pay dividends or make loan repayments. The Senior Secured Credit Facility also includes financial covenants that require us to maintain:

a consolidated leverage ratio on the last day of any fiscal quarter, not to exceed (i) in the case of any fiscal quarter ending prior to December 31, 2013, (a) the sum of (x) 3.50 and (y) an amount (not to exceed 1.00) to reflect new debt used to reduce NCR's unfunded pension liabilities, to (b) 1.00, (ii) in the case of any fiscal quarter ending on or after December 31, 2013 and prior to December 31, 2015, (a) the sum of (x) 3.25 and (y) an amount (not to exceed 1.00) to reflect new debt used to reduce NCR's unfunded pension liabilities, to (b) 1.00, and (iii) in the case of any fiscal quarter ending on or after December 31, 2015 3.50 to 1.00; and
an interest coverage ratio of at least (i) 3.50 to 1.00, in the case of any four consecutive fiscal quarters ending prior to December 31, 2013, and (ii) 4.00 to 1.00, in the case of any four consecutive fiscal quarters ending on or after December 31, 2013.

Taking into account new debt used to reduce the Company's unfunded pension liabilities, the current maximum consolidated leverage ratio under the Senior Secured Credit Facility is 4.50 to 1.00.

The Senior Secured Credit Facility also contains events of default, which are customary for similar financings. Upon the occurrence of an event of default, the lenders may, among other things, terminate the loan commitments, accelerate all loans and require cash collateral deposits in respect of outstanding letters of credit.

The Company may request, at any time and from time to time, but the lenders are not obligated to fund, the establishment of one or more term loans and/or revolving credit facilities, the proceeds of which can be used for working capital requirements and other general corporate purposes. On February 5, 2013, the Company entered into a third amendment to the Senior Secured Credit Facility that modified the maximum aggregate commitments with respect to such incremental facilities. See Note 16, "Subsequent Events," for additional information.

In connection with the Senior Secured Credit Facility, the Company deferred approximately $29 million of debt issuance costs in 2011, which are being amortized to interest expense over the life of the debt. The Second Amendment and Incremental Facility Agreement were considered modifications, not extinguishments of our credit facility, and therefore the unamortized debt issuance costs continue to be deferred. In connection with the Second Amendment and Incremental Facility Agreement, the Company deferred an additional $3 million of debt issuance costs in 2012, which are being amortized to interest expense over the life of the new debt.

Senior Notes On September 17, 2012, the Company issued $600 million aggregate principal amount of 5.00% senior unsecured notes due in 2022 (the "5.00% Notes"). These 5.00% Notes were sold at 100% of the principal amount and will mature on July 15, 2022. On December 18, 2012, the Company issued $500 million aggregate principal amount of 4.625% senior unsecured notes due in 2021 (the "4.625% Notes"). The 4.625% Notes were sold at 100% of the principal amount and will mature on February 15, 2021. These 5.00% and 4.625% Notes are unsecured senior obligations of the Company and are guaranteed, on an unsecured senior basis, by our subsidiaries, NCR International, Inc. and Radiant Systems, Inc., which also guarantee our obligations under the Senior Secured Credit Facility.

We have the option to redeem the 5.00% Notes, in whole or in part, at any time on or after July 15, 2017, at a redemption price of 102.5%, 101.667%, 100.833% and 100% during the 12-month periods commencing on July 15, 2017, 2018, 2019 and 2020 and thereafter, respectively, plus accrued and unpaid interest to the redemption date. Prior to July 15, 2017, we may redeem the 5.00% Notes, in whole or in part, at a redemption price equal to 100% of the principal amount plus a make-whole premium and accrued and unpaid interest to the redemption date. Prior to July 15, 2015, we may redeem the 5.00% Notes in an aggregate principal amount not to exceed 35% of the aggregate principal amount of the notes originally issued at a redemption price of 105% plus accrued and unpaid interest to the redemption date, with the net cash proceeds from one or more qualified equity offerings under certain further requirements.

We have the option to redeem the 4.625% Notes, in whole or in part, at any time on or after February 15, 2017, at a redemption price of 102.313%, 101.156% and 100% during the 12-month periods commencing on February15, 2017, 2018 and 2019 and thereafter, respectively, plus accrued and unpaid interest to the redemption date. Prior to February 15, 2017, we may redeem the 4.625% Notes, in whole or in part, at a redemption price equal to 100% of the principal amount plus a make-whole premium and accrued and unpaid interest to the redemption date. Prior to February 15, 2016, we may redeem the 4.625% Notes in an aggregate principal amount not to exceed 35% of the aggregate principal amount of the notes originally issued at a redemption price of 104.625% plus accrued and unpaid interest to the redemption date, with the net cash proceeds from one or more qualified equity offerings under certain further requirements.

The terms of the indenture for these notes limit the ability of the Company and certain of its subsidiaries to, among other things, incur additional debt or issue redeemable preferred stock; pay dividends or make certain other restricted payments or investments; incur liens; sell assets; incur restrictions on the ability of our subsidiaries to pay dividends to us; enter into affiliate transactions; engage in sale and leaseback transactions; and consolidate, merge, sell or otherwise dispose of all or substantially all of our assets. These covenants are subject to significant exceptions and qualifications. For example, if these notes are assigned an investment grade rating by Moody's or S&P and no default has occurred or is continuing, certain covenants will be terminated.

In connection with the issuances of the 5.00% Notes and the 4.265% Notes, the Company entered into registration rights agreements with J.P. Morgan Securities LLC as representative of the initial purchasers of the applicable notes, and NCR International, Inc. and Radiant Systems, Inc. in their capacities as subsidiary guarantors. Each registration rights agreement requires the Company and the subsidiary guarantors, at their cost, to among other things:

use their commercially reasonable efforts to file a registration statement on an appropriate registration form with respect to a registered offer to exchange the notes for new notes that are guaranteed by the guarantors with terms substantially identical in all material respects to the notes (except that the exchange notes will not contain terms with respect to transfer restrictions or any increase in annual interest rate);

use their commercially reasonable efforts to cause the registration statement to become effective under the Securities Act of 1933, as amended; and

promptly after the applicable registration statement is effective, commence an exchange offer.

In addition, under certain circumstances, the Company and the subsidiary guarantors may be required to file shelf registration statements to cover sales of the notes by their holders.

If the Company and the subsidiary guarantors do not comply with their registration statement and exchange offer obligations under a registration rights agreement, then additional interest shall accrue on the principal amount of the notes that are registrable securities (as defined in each registration rights agreement) at a rate of 0.25% per annum for the first 90-day period beginning on the day immediately following such registration default (which rate will be increased by an additional 0.25% per annum for each subsequent 90-day period that such additional interest continues to accrue, provided that the rate at which such additional interest accrues may in no event exceed 1.00% per annum).

This summary of the provisions of the registration rights agreement does not purport to be complete and is subject to, and is qualified in its entirety by reference to, all the provisions of the registration rights agreement.

Additionally, in connection with the 5.00% Notes and the 4.625% Notes, the Company deferred approximately $10 million and $7 million of debt issuance costs, respectively, which are being amortized to interest expense over the life of the debt.


Debt Maturities Maturities of long-term debt outstanding, in principal amounts, at December 31, 2012 are summarized below:

 
 
 
 
For the years ended December 31
 
 
In millions
 
Total
 
2013
 
2014
 
2015
 
2016
 
2017
 
Thereafter
Debt maturities
 
$
1,963

 
$
72

 
$
86

 
$
86

 
$
505

 
$
106

 
$
1,108


Fair Value of Debt – The fair value of debt is based on a discounted cash flow model that incorporates a market yield curve based on the Company’s credit rating with adjustments for duration. As of December 31, 2012 and 2011, the fair value of debt was $1.97 billion and $855 million, respectively.

10

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


6. INCOME TAXES
For the years ended December 31, income from continuing operations before income taxes consisted of the following:

In millions
 
2012
 
2011
 
2010
(Loss) income before income taxes
 
 
 
 
 
 
United States
 
$
280

 
$
(418
)
 
$
(6
)
Foreign
 
418

 
254

 
291

Total income from continuing operations before income taxes
 
$
698

 
$
(164
)
 
$
285


For the years ended December 31, income tax expense (benefit) consisted of the following:

In millions
 
2012
 
2011
 
2010
Income tax expense (benefit)
 
 
 
 
 
 
Current
 
 
 
 
 
 
Federal
 
$
6

 
$
2

 
$
(8
)
State
 

 
1

 
1

Foreign
 
73

 
61

 
44

Deferred
 
 
 
 
 
 
Federal
 
155

 
(128
)
 
5

State
 
1

 
(3
)
 

Foreign
 
(12
)
 
1

 
(37
)
Total income tax expense (benefit)
 
$
223

 
$
(66
)
 
$
5


The following table presents the principal components of the difference between the effective tax rate and the U.S. federal statutory income tax rate for the years ended December 31:

In millions
 
2012
 
2011
 
2010
Income tax expense (benefit) at the U.S. federal tax rate of 35%
 
$
245

 
$
(58
)
 
$
99

Foreign income tax differential
 
(36
)
 
(8
)
 
(60
)
U.S. permanent book/tax differences
 
(3
)
 
3

 
2

Tax audit settlements
 
(12
)
 
(12
)
 

Change in liability for unrecognized tax benefits
 
12

 
2

 
4

Nondeductible transaction costs
 
1

 
4

 

U.S valuation allowance
 
17

 
5

 

Japan valuation allowance release
 

 

 
(40
)
Other, net
 
(1
)
 
(2
)
 

Total income tax expense (benefit)
 
$
223

 
$
(66
)
 
$
5


NCR's tax provisions include a provision for income taxes in certain tax jurisdictions where its subsidiaries are profitable, but reflect only a portion of the tax benefits related to certain foreign subsidiaries' tax losses due to the uncertainty of the ultimate realization of future benefits from these losses. During 2012, we favorably settled examinations with Canada for the 2003 tax year and Japan for tax years 2001 through 2006 that resulted in tax benefits of $14 million and $13 million, respectively. In addition, the 2012 tax rate was favorably impacted by the mix of taxable profits and losses by country. These benefits were partially offset by an increase of $17 million to the U.S. valuation allowance for deferred tax assets, primarily related to tax attributes expiring by 2015. During 2011, we favorably settled examinations with Canada for 1997 through 2001 that resulted in a $12 million tax benefit. The 2010 tax benefit was favorably impacted by the release of a $40 million valuation allowance in the third quarter of 2010 that was no longer required on specific deferred tax assets in NCR’s subsidiary in Japan and by the mix of taxable profits and losses by country.

Deferred income tax assets and liabilities included in the Consolidated Balance Sheets as of December 31 were as follows:

In millions
 
2012
 
2011
Deferred income tax assets
 
 
 
 
Employee pensions and other benefits
 
$
322

 
$
701

Other balance sheet reserves and allowances
 
140

 
148

Tax loss and credit carryforwards
 
628

 
376

Capitalized research and development
 
86

 
67

Property, plant and equipment
 
8

 
49

Other
 
54

 
56

Total deferred income tax assets
 
1,238

 
1,397

Valuation allowance
 
(399
)
 
(425
)
Net deferred income tax assets
 
839

 
972

Deferred income tax liabilities
 

 

Intangibles
 
83

 
81

Capitalized software
 
16

 
10

Other
 
11

 
9

Total deferred income tax liabilities
 
110

 
100

Total net deferred income tax assets
 
$
729

 
$
872


NCR recorded valuation allowances related to certain deferred income tax assets due to the uncertainty of the ultimate realization of the future benefits from those assets. The valuation allowances cover deferred tax assets, primarily tax loss carryforwards, in tax jurisdictions where there is uncertainty as to the ultimate realization of a benefit from those tax losses. At December 31, 2012, our net deferred tax assets in the United States totaled approximately $588 million. For the three year period ended December 31, 2012, we had a cumulative net loss from continuing operations before income taxes, which is generally considered a negative indicator about our ability to realize the benefits of those assets. We further evaluated the realizability of the U.S. deferred tax assets by weighing other positive and negative evidence, including our history of taxable income in the U.S., and the substantial length of time over which our deferred tax assets relating to net operating losses and employee pensions may be realized. Through this assessment, realization of the related benefits was determined to be more likely than not. If we are unable to generate sufficient future taxable income in the time period within which the temporary differences underlying our deferred tax assets become deductible, or before the expiration of our loss and credit carryforwards, additional valuation allowance could be required.

As of December 31, 2012, NCR had U.S. federal and foreign tax attribute carryforwards of approximately $1.5 billion. The net operating loss carryforwards, subject to expiration, expire in the years 2013 through 2032. The amount of tax deductions in excess of previously recorded windfall tax benefits associated with stock-based compensation included in U.S. federal net operating loss carryforwards but not reflected in deferred tax assets for the year ended December 31, 2012 was $42 million. Upon realization of the U.S. federal net operating losses, the Company will recognize a windfall tax benefit as an increase to additional paid-in capital. In addition, the company had US tax credit carryforwards of $114 million. Approximately $21 million of the credit carryforwards do not expire, and $93 million expires in the years 2014 through 2032.

The aggregate changes in the balance of our gross unrecognized tax benefits were as follows for the years ended December 31:

In millions
 
2012
 
2011
Gross unrecognized tax benefits - January 1
 
$
273

 
$
303

Increases related to tax positions from prior years
 
21

 
24

Decreases related to tax positions from prior years
 
(18
)
 
(31
)
Increases related to tax provisions taken during the current year
 
34

 
23

Settlements with tax authorities
 
(40
)
 
(33
)
Lapses of statutes of limitation
 
(20
)
 
(13
)
Total gross unrecognized tax benefits - December 31
 
$
250

 
$
273


Of the total amount of gross unrecognized tax benefits as of December 31, 2012 up to $131 million would affect NCR’s effective tax rate if realized. The Company’s liability arising from uncertain tax positions is recorded in income tax accruals and other current liabilities in the Consolidated Balance Sheets.

We recognized interest and penalties associated with uncertain tax positions as part of the provision for income taxes in our Consolidated Statements of Operations of $4 million of expense, $11 million of benefit, and $9 million of benefit for the years ended December 31, 2012, 2011, and 2010, respectively. The gross amount of interest and penalties accrued as of December 31, 2012 and 2011 was $51 million and $48 million, respectively.

In the U.S., NCR files consolidated federal and state income tax returns where statutes of limitations generally range from three to five years. U.S. federal tax years remain open from 2009 forward. In 2011, the IRS commenced an examination of our 2009 and 2010 income tax returns, which is ongoing. In 2012, we favorably settled the IRS examination of Radiant's 2009 and 2010 income tax returns. We are still open to examination by certain foreign taxing authorities for the years 2001 onward, including several major taxing jurisdictions. We are open to examination from 2001 onward in Korea and India and from 2002 onward in Canada.

During 2013, the Company expects to resolve certain tax matters related to U.S. and foreign jurisdictions. As of December 31, 2012, we estimate that it is reasonably possible that unrecognized tax benefits may decrease by $20 million to $25 million in the next 12 months due to the resolution of these issues. With the exception of these tax matters, the Company does not expect any significant changes in unrecognized tax benefits in 2013.

NCR did not provide for U.S. federal income taxes or foreign withholding taxes in 2012 on approximately $1.4 billion of undistributed earnings of its foreign subsidiaries as such earnings are intended to be reinvested indefinitely. Due to the complex structure of the Company's international holdings, and the various methods available for repatriation, quantification of the deferred tax liability, if any, associated with these undistributed earnings is not practicable.

See the Consolidated Statements of Changes in Stockholders’ Equity for details of the tax effects on the components of other comprehensive income and Note 8, “Employee Benefit Plans.”

11

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



7. EMPLOYEE STOCK COMPENSATION PLANS
The Company recognizes all share-based payments, including grants of stock options, as compensation expense in its financial statements based on their fair value.

As of December 31, 2012, the Company’s primary types of stock-based compensation were restricted stock and stock options. The Company recorded stock-based compensation expense, the components of which are further described below, for the years ended December 31 as follows:

In millions
 
2012
 
2011
 
2010
Restricted stock
 
$
46

 
$
27

 
$
15

Stock options
 
3

 
6

 
6

Total stock-based compensation (pre-tax)
 
49

 
33

 
21

Tax benefit
 
(14
)
 
(10
)
 
(7
)
Total stock-based compensation (net of tax)
 
$
35

 
$
23

 
$
14


Stock-based compensation expense for the years ended December 31, 2012, 2011 and 2010 was computed using the fair value of options as calculated using the Black-Scholes option-pricing model. The weighted average fair value of options granted was estimated based on the below weighted average assumptions and was $8.24 per share in 2012, $7.38 per share in 2011, and $5.49 per share in 2010.
 
 
2012
 
2011
 
2010
Dividend yield
 

 

 

Risk-free interest rate
 
0.78
%
 
2.04
%
 
2.27
%
Expected volatility
 
40.1
%
 
40.4
%
 
46.8
%
Expected holding period (years)
 
5.0

 
5.1

 
4.8


Expected volatility incorporates a blend of both historical volatility of the Company’s stock over a period equal to the expected term of the options and implied volatility from traded options on the Company’s stock, as management believes this is more representative of prospective trends. The Company uses historical data to estimate option exercise and employee terminations within the valuation model. The expected holding period represents the period of time that options are expected to be outstanding. The risk-free interest rate for periods within the contractual life of the option is based on the 5-year U.S. Treasury yield curve in effect at the time of grant.

Approximately 17 million shares are authorized to be issued under the 2011 Amended and Restated Stock Incentive Plan (formerly the 2006 Stock Incentive Plan) (SIP). Details of the Company's stock-based compensation plans are discussed below.

Restricted Stock and Restricted Stock Units

The SIP provides for the issuance of restricted stock, as well as restricted stock units. These types of awards can have either service-based or performance-based vesting with performance goals being established by the Compensation and Human Resource Committee. Any grant of restricted stock or restricted stock units is subject to a vesting period of at least three years, except that a one-year term of service may be required if vesting is conditioned upon achievement of performance goals. Performance-based grants are subject to future performance measurements, which include NCR’s achievement of specific return on capital and other financial metrics (as defined in the SIP) during the performance period. Performance-based grants must be earned, based on performance, before the actual number of shares to be awarded is known. The Company considers the likelihood of meeting the performance criteria based upon management’s estimates and analysis of achievement against the performance criteria. At the date of grant, a recipient of restricted stock has all the rights of a stockholder subject to certain restrictions on transferability and a risk of forfeiture. A recipient of restricted stock units does not have the rights of a stockholder and is subject to restrictions on transferability and risk of forfeiture. Other terms and conditions applicable to any award of restricted stock or restricted stock units will be determined by the Compensation and Human Resource Committee and set forth in the agreement relating to that award.

The following table reports restricted stock activity during the year ended December 31, 2012:

Shares in thousands
 
Number of Shares
 
Weighted Average Grant-Date Fair Value per Share
Unvested shares as of January 1
 
5,384

 
$
15.22

Shares granted
 
2,427

 
$
19.59

Shares vested
 
(2,854
)
 
$
12.39

Shares forfeited
 
(237
)
 
$
18.04

Unvested shares as of December 31
 
4,720

 
$
19.02


The total intrinsic value of shares vested and distributed was $68 million in 2012, $1 million in 2011, and $9 million in 2010. As of December 31, 2012, there was $47 million of unrecognized compensation cost related to unvested restricted stock grants. The unrecognized compensation cost is expected to be recognized over a remaining weighted-average period of 1.6 years.

The following table represents the composition of restricted stock grants in 2012:

Shares in thousands
 
Number of Shares
 
Weighted Average Grant-Date Fair Value
Service-based shares
 
660

 
$
21.59

Performance-based shares
 
1,767

 
$
18.85

Total restricted stock grants
 
2,427

 
$
19.59


The 2012 performance-based share grant activity above includes 1.2 million shares related to the 2012 to 2013 performance period. The remaining performance-based share grant activity in 2012 relates to the achievement of performance goals in 2012 associated with performance-based shares granted in a prior period.

Stock Options

The SIP also provides for the grant of several different forms of stock-based compensation, including stock options to purchase shares of NCR common stock. The Compensation and Human Resource Committee of the Board of Directors has discretion to determine the material terms and conditions of option awards under the SIP, provided that (i) the exercise price must be no less than the fair market value of NCR common stock (defined as the closing price) on the date of grant, (ii) the term must be no longer than ten years, and (iii) in no event shall the normal vesting schedule provide for vesting in less than one year. Other terms and conditions of an award of stock options will be determined by the Compensation and Human Resource Committee of the Board of Directors as set forth in the agreement relating to that award. The Compensation and Human Resource Committee has authority to administer the SIP, except that the Committee on Directors and Governance will administer the SIP with respect to non-employee members of the Board of Directors. New shares of the Company’s common stock are issued as a result of stock option exercises.

The following table summarizes the Company’s stock option activity for the year ended December 31, 2012:

Shares in thousands
 
Shares Under Option
 
Weighted Average Exercise Price per Share
 
Weighted Average Remaining Contractual Term (in years)
 
Aggregate Intrinsic Value
(in millions)
Outstanding as of January 1
 
8,156

 
$
16.23

 
 
 
 
Granted
 
65

 
$
23.06

 
 
 
 
Exercised
 
(3,264
)
 
$
14.45

 
 
 
 
Forfeited or expired
 
(99
)
 
$
17.55

 
 
 
 
Outstanding as of December 31
 
4,858

 
$
17.49

 
4.34
 
$
38

Fully vested and expected to vest as of December 31
 
4,799

 
$
17.53

 
4.47
 
$
37

Exercisable as of December 31
 
4,168

 
$
18.05

 
3.85
 
$
30


The total intrinsic value of all options exercised was $31 million in 2012, $8 million in 2011, and $3 million in 2010. Cash received from option exercises under all share-based payment arrangements was $47 million in 2012, $13 million in 2011, and $6 million in 2010. The tax benefit realized from these exercises was $10 million in 2012, $3 million in 2011, and $1 million in 2010. As of December 31, 2012, there was $2 million of total unrecognized compensation cost related to unvested stock option grants. The cost is expected to be recognized over a weighted-average period of 1 year.

Other Share-based Plans

The Employee Stock Purchase Plan (ESPP) enables eligible employees to purchase NCR’s common stock at a discount to the average of the highest and lowest sale prices on the last trading day of each month. The ESPP discount is 5% of the average market price. Accordingly, this plan is considered non-compensatory. Employees may authorize payroll deductions of up to 10% of eligible compensation for common stock purchases. Employees purchased approximately 0.3 million shares in 2012, 0.3 million shares in 2011, and 0.4 million shares in 2010 for approximately $6 million in 2012, $5 million in 2011, and $5 million in 2010. A total of 4 million shares were originally authorized to be issued under the new ESPP and approximately 1.9 million authorized shares remain unissued as of December 31, 2012.


12

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



8. EMPLOYEE BENEFIT PLANS
Pension, Postretirement and Postemployment Plans NCR sponsors defined benefit plans for many of its U.S. and international employees. For salaried employees, the defined benefit plans are based primarily upon compensation and years of service. For certain hourly employees in the U.S., the benefits are based on a fixed dollar amount per years of service. NCR’s U.S. pension plans ceased the accrual of additional benefits after December 31, 2006 and are closed to new participants. Certain international plans are also closed to new participants. NCR’s funding policy is to contribute annually not less than the minimum required by applicable laws and regulations. Assets of NCR’s defined benefit plans are primarily invested in publicly traded common stocks, corporate and government debt securities, real estate investments, and cash or cash equivalents.

NCR recognizes the funded status of each applicable plan on the Consolidated Balance Sheets. Each overfunded plan is recognized as an asset and each underfunded plan is recognized as a liability. Changes in the fair value of plan assets and net actuarial gains or losses are recognized upon remeasurement, which is at least annually in the fourth quarter of each year.

Prior to September 1998, substantially all U.S. employees who reached retirement age while working for NCR were eligible to participate in a postretirement benefit plan. The plan provides medical care and life insurance benefits to retirees and their eligible dependents. In September 1998, the plan was amended whereby U.S. participants who had not reached a certain age and years of service with NCR were no longer eligible for such benefits. Non-U.S. employees are typically covered under government-sponsored programs, and NCR generally does not provide postretirement benefits other than pensions to non-U.S. retirees. NCR generally funds these benefits on a pay-as-you-go basis.

NCR offers various postemployment benefits to involuntarily terminated and certain inactive employees after employment but before retirement. These benefits are paid in accordance with NCR’s established postemployment benefit practices and policies. Postemployment benefits include mainly severance as well as disability benefits, supplemental unemployment benefits, workers’ compensation benefits, and continuation of healthcare benefits and life insurance coverage. NCR provides appropriate accruals for these postemployment benefits. These postemployment benefits are funded on a pay-as-you-go basis.

Amounts to be Recognized

The amounts in accumulated other comprehensive loss that are expected to be recognized as components of net periodic benefit cost (income) during 2013 are as follows:

In millions
 
U.S.
Pension Benefits
 
International Pension Benefits
 
Total
Pension Benefits
 
Postretirement Benefits
 
Postemployment Benefits
Prior service cost (benefit)
 
$

 
$
5

 
$
5

 
$
(18
)
 
$
(6
)
Actuarial loss
 
$

 
$

 
$

 
$
3

 
$
9


Pension Plans

Reconciliation of the beginning and ending balances of the benefit obligations for NCR's pension plans are as follows:

 
 
U.S. Pension Benefits
 
International Pension Benefits
 
Total Pension Benefits
In millions
 
2012
 
2011
 
2012
 
2011
 
2012
 
2011
Change in benefit obligation
 
 
 
 
 
 
 
 
 
 
 
 
Benefit obligation as of January 1
 
$
4,084

 
$
3,595

 
$
2,073

 
$
1,927

 
$
6,157

 
$
5,522

Net service cost
 

 

 
14

 
15

 
14

 
15

Interest cost
 
159

 
182

 
83

 
90

 
242

 
272

Amendment
 

 

 
9

 
(3
)
 
9

 
(3
)
Actuarial (gain) loss
 
(94
)
 
508

 
112

 
166

 
18

 
674

Benefits paid
 
(687
)
 
(201
)
 
(111
)
 
(121
)
 
(798
)
 
(322
)
Plan participant contributions
 

 

 
3

 
3

 
3

 
3

Settlement
 

 

 
(2
)
 

 
(2
)
 

Currency translation adjustments
 

 

 
68

 
(4
)
 
68

 
(4
)
Benefit obligation as of December 31
 
$
3,462

 
$
4,084

 
$
2,249

 
$
2,073

 
$
5,711

 
$
6,157

Accumulated benefit obligation as of December 31
 
$
3,462

 
$
4,084

 
$
2,166

 
$
2,038

 
$
5,628

 
$
6,122


A reconciliation of the beginning and ending balances of the fair value of the plan assets of NCR's pension plans are as follows:

 
 
U.S. Pension Benefits
 
International Pension Benefits
 
Total Pension Benefits
In millions
 
2012
 
2011
 
2012
 
2011
 
2012
 
2011
Change in plan assets
 
 
 
 
 
 
 
 
 
 
 
 
Fair value of plan assets as of January 1
 
$
2,733

 
$
2,692

 
$
1,981

 
$
1,833

 
$
4,714

 
$
4,525

Actual return on plan assets
 
325

 
233

 
181

 
154

 
506

 
387

Company contributions
 
651

 
9

 
101

 
116

 
752

 
125

Benefits paid
 
(687
)
 
(201
)
 
(111
)
 
(121
)
 
(798
)
 
(322
)
Settlement
 

 

 
(2
)
 

 
(2
)
 

Currency translation adjustments
 

 

 
75

 
(4
)
 
75

 
(4
)
Plan participant contributions
 

 

 
3

 
3

 
3

 
3

Fair value of plan assets as of December 31
 
$
3,022

 
$
2,733

 
$
2,228

 
$
1,981

 
$
5,250

 
$
4,714


The following table presents the funded status and the reconciliation of the funded status to amounts recognized in the Consolidated Balance Sheets and in accumulated other comprehensive loss as of December 31:

 
 
U.S. Pension Benefits
 
International Pension Benefits
 
Total Pension Benefits
In millions
 
2012
 
2011
 
2012
 
2011
 
2012
 
2011
Funded Status
 
$
(440
)
 
$
(1,352
)
 
$
(21
)
 
$
(91
)
 
$
(461
)
 
$
(1,443
)
Amounts recognized in the Consolidated Balance Sheets
 
 
 
 
 
 
 
 
 
 
 
 
Noncurrent assets
 
$

 
$

 
$
368

 
$
319

 
$
368

 
$
319

Current liabilities
 
(9
)
 
(8
)
 
(15
)
 
(15
)
 
(24
)
 
(23
)
Noncurrent liabilities
 
(431
)
 
(1,344
)
 
(374
)
 
(395
)
 
(805
)
 
(1,739
)
Net amounts recognized
 
$
(440
)
 
$
(1,352
)
 
$
(21
)
 
$
(91
)
 
$
(461
)
 
$
(1,443
)
Amounts recognized in accumulated other comprehensive loss for prior service cost
 
$

 
$

 
$
5

 
$
3

 
$
5

 
$
3


For pension plans with accumulated benefit obligations in excess of plan assets, the projected benefit obligation, accumulated benefit obligation and fair value of assets were $4,271 million, $4,243 million, and $3,457 million, respectively, as of December 31, 2012, and $4,877 million, $4,865 million and $3,148 million, respectively, as of December 31, 2011.

The net periodic benefit (income) cost of the pension plans for the years ended December 31 was as follows:

In millions
U.S. Pension Benefits
 
International 
Pension Benefits
 
Total Pension Benefits
2012
 
2011
 
2010
 
2012
 
2011
 
2010
 
2012
 
2011
 
2010
Net service cost
$

 
$

 
$

 
$
14

 
$
15

 
$
15

 
$
14

 
$
15

 
$
15

Interest cost
159

 
182

 
190

 
83

 
90

 
89

 
242

 
272

 
279

Expected return on plan assets
(127
)
 
(175
)
 
(185
)
 
(98
)
 
(106
)
 
(100
)
 
(225
)
 
(281
)
 
(285
)
Amortization of prior service cost

 

 

 
7

 
6

 

 
7

 
6

 

Actuarial (gain) loss
(293
)
 
450

 
85

 
31

 
120

 
(35
)
 
(262
)
 
570

 
50

Net benefit cost
$
(261
)
 
$
457

 
$
90

 
$
37

 
$
125

 
$
(31
)
 
$
(224
)
 
$
582

 
$
59


On September 17, 2012, the Company completed the offering of the 5.00% Notes, the proceeds of which were used to fund a $500 million discretionary contribution to the Company's U.S. qualified pension plan in the third quarter of 2012 and a subsequent $100 million discretionary contribution in the fourth quarter of 2012. In the third quarter of 2012, the Company also offered a voluntary lump sum payment option to certain former employees who were deferred vested participants of the Company's U.S. pension plan who had not yet started monthly payments of their pension benefit. The voluntary lump sum payment offer was completed during the fourth quarter of 2012, resulting in an actuarial gain from the remeasurement of the plan.

The weighted average rates and assumptions used to determine benefit obligations as of December 31 were as follows:

 
 
U.S. Pension Benefits
 
International Pension Benefits
 
Total Pension Benefits
 
 
2012
 
2011
 
2012
 
2011
 
2012
 
2011
Discount rate
 
3.8
%
 
4.0
%
 
3.7
%
 
4.1
%
 
3.7
%
 
4.0
%
Rate of compensation increase
 
N/A

 
N/A

 
2.5
%
 
3.0
%
 
2.5
%
 
3.0
%

The weighted average rates and assumptions used to determine net periodic benefit cost for the years ended December 31 were as follows:

 
 
U.S. Pension Benefits
 
International 
Pension Benefits
 
Total Pension Benefits
 
 
2012
 
2011
 
2010
 
2012
 
2011
 
2010
 
2012
 
2011
 
2010
Discount rate
 
4.0
%
 
5.3
%
 
5.8
%
 
4.1
%
 
4.6
%
 
4.9
%
 
4.0
%
 
5.0
%
 
5.4
%
Expected return on plan assets
 
4.8
%
 
6.8
%
 
7.5
%
 
4.8
%
 
5.5
%
 
6.0
%
 
4.8
%
 
6.3
%
 
6.9
%
Rate of compensation increase
 
N/A

 
N/A

 
N/A

 
3.0
%
 
3.5
%
 
3.7
%
 
3.0
%
 
3.5
%
 
3.7
%

The discount rate used to determine December 31, 2012 U.S. benefit obligations was derived by matching the plans’ expected future cash flows to the corresponding yields from the Aon Hewitt AA Bond Universe Curve. This yield curve has been constructed to represent the available yields on high-quality, fixed-income investments across a broad range of future maturities. International discount rates were determined by examining interest rate levels and trends within each country, particularly yields on high-quality, long-term corporate bonds, relative to our future expected cash flows.

NCR employs a building block approach as its primary approach in determining the long-term expected rate of return assumptions for plan assets. Historical market returns are studied and long-term relationships between equities and fixed income are preserved consistent with the widely accepted capital market principle that assets with higher volatilities generate higher returns over the long run. Current market factors, such as inflation and interest rates are evaluated before long-term capital market assumptions are determined. The expected long-term portfolio return is established for each plan via a building block approach with proper rebalancing consideration. The result is then adjusted to reflect additional expected return from active management net of plan expenses. Historical plan returns, the expectations of other capital market participants, and peer data are all used to review and assess the results for reasonableness and appropriateness.

Plan Assets The weighted average asset allocations as of December 31, 2012 and 2011 by asset category are as follows:

 
 
U.S. Pension Fund
 
International Pension Fund
 
 
Actual Allocation of Plan Assets as of December 31
 
Target Asset Allocation
 
Actual Allocation of Plan Assets as of December 31
 
Target Asset Allocation
 
 
2012
 
2011
 
 
2012
 
2011
 
Equity securities
 
%
 
18
%
 
0 - 2%
 
24
%
 
24
%
 
24 - 31%
Debt securities
 
97
%
 
80
%
 
96 - 100%
 
65
%
 
65
%
 
61 - 68%
Real estate
 
1
%
 
2
%
 
0 - 2%
 
6
%
 
6
%
 
3 - 5%
Other
 
2
%
 
%
 
0 - 2%
 
5
%
 
5
%
 
3 - 6%
Total
 
100
%
 
100
%
 
 
 
100
%
 
100
%
 
 

The fair value of plan assets as of December 31, 2012 and 2011 by asset category is as follows:

 
 
 
 
U.S.
 
International
In millions
 
Notes
 
Fair Value as of December 31, 2012
 
Quoted Prices in Active Markets for Identical Assets (Level 1)
 
Significant Other Observable Inputs (Level 2)
 
Significant Unobservable Inputs
(Level 3)
 
Fair Value as of December 31, 2012
 
Quoted Prices in Active Markets for Identical Assets (Level 1)
 
Significant Other Observable Inputs (Level 2)
 
Significant Unobservable Inputs
(Level 3)
Assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common stock
 
1

 
$
2

 
$
1

 
$

 
$
1

 
$
170

 
$
170

 
$

 
$

Fixed income securities:
 
 
 

 

 

 

 

 

 

 

Government securities
 
2

 
228

 

 
228

 

 
114

 

 
114

 

Corporate debt
 
3

 
1,221

 

 
1,221

 

 
199

 

 
199

 

Other types of investments:
 
 
 

 

 

 

 

 

 

 

Money market funds
 
4

 
33

 

 
33

 

 
46

 

 
46

 

Common and commingled trusts - Equities
 
4

 

 

 

 

 
246

 
105

 
141

 

Common and commingled trusts - Bonds
 
4

 
1,191

 

 
1,191

 

 
907

 

 
907

 

Common and commingled trusts - Short Term Investments
 
4

 
49

 

 
49

 

 

 

 

 

Common and commingled trusts - Balanced
 
4

 
1

 

 
1

 

 
36

 

 
36

 

Partnership/joint venture interests - Real estate
 
5

 
40

 

 

 
40

 

 

 

 

Partnership/joint venture interests - Other
 
5

 
22

 

 

 
22

 
62

 

 

 
62

Mutual funds
 
4

 
206

 
206

 

 

 
261

 
261

 

 

Insurance products
 
4

 
28

 

 
28

 

 
56

 

 
56

 

Real estate and other
 
5

 
1

 

 
1

 

 
131

 

 

 
131

Total
 
 
 
$
3,022

 
$
207

 
$
2,752

 
$
63

 
$
2,228

 
$
536

 
$
1,499

 
$
193


 
 
 
 
U.S.
 
International
In millions
 
Notes
 
Fair Value as of December 31, 2011
 
Quoted Prices in Active Markets for Identical Assets (Level 1)
 
Significant Other Observable Inputs (Level 2)
 
Significant Unobservable Inputs
(Level 3)
 
Fair Value as of December 31, 2011
 
Quoted Prices in Active Markets for Identical Assets (Level 1)
 
Significant Other Observable Inputs (Level 2)
 
Significant Unobservable Inputs
(Level 3)
Assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Preferred stock
 
1

 
$

 
$

 
$

 
$

 
$
1

 
$
1

 
$

 
$

Common stock
 
1

 
201

 
200

 

 
1

 
259

 
259

 

 

Fixed income securities:
 
 
 

 

 

 

 

 

 

 

Government securities
 
2

 
225

 

 
225

 

 
163

 

 
163

 

Corporate debt
 
3

 
781

 

 
781

 

 
88

 

 
88

 

Other types of investments:
 
 
 

 

 

 

 

 

 

 

Money market funds
 
4

 
32

 

 
32

 

 
40

 

 
40

 

Common and commingled trusts - Equities
 
4

 
209

 

 
209

 

 
123

 

 
123

 

Common and commingled trusts - Bonds
 
4

 
964

 

 
964

 

 
968

 

 
968

 

Common and commingled trusts - Short Term Investments
 
4

 
20

 

 
20

 

 

 

 

 

Common and commingled trusts - Balanced
 
4

 
1

 

 
1

 

 
31

 

 
31

 

Partnership/joint venture interests - Real estate
 
5

 
42

 

 

 
42

 

 

 

 

Partnership/joint venture interests - Other
 
5

 
53

 

 

 
53

 
55

 

 

 
55

Mutual funds
 
4

 
200

 
200

 

 

 
60

 
60

 

 

Insurance products
 
4

 
1

 

 
1

 

 
54

 

 
54

 

Real estate and other
 
5

 
4

 
4

 

 

 
139

 
7

 

 
132

Total
 
 
 
$
2,733

 
$
404

 
$
2,233

 
$
96

 
$
1,981

 
$
327

 
$
1,467

 
$
187


Notes:
1.
Common and preferred stocks are valued based on quoted market prices at the closing price as reported on the active market on which the individual securities are traded.
2.
Government securities are valued based on yields currently available on comparable securities of issuers with similar credit ratings. When quoted prices are not available for identical or similar securities, the security is valued under a discounted cash flows approach that maximizes observable inputs, such as current yields on similar instruments but includes adjustments for certain risks that may not be observable, such as credit and liquidity risks.
3.
Corporate debt is valued primarily based on observable market quotations for similar bonds at the closing price reported on the active market on which the individual securities are traded. When such quoted prices are not available, the bonds are valued using a discounted cash flows approach using current yields on similar instruments of issuers with similar credit ratings.
4.
Common/collective trusts and registered investment companies (RICs) such as mutual funds are valued using a Net Asset Value (NAV) provided by the manager of each fund. The NAV is based on the underlying net assets owned by the fund, divided by the number of shares or units outstanding. The fair value of the underlying securities within the fund, which are generally traded on an active market, are valued at the closing price reported on the active market on which those individual securities are traded. For investments not traded on an active market, or for which a quoted price is not publicly available, a variety of unobservable valuation methodologies, including discounted cash flow, market multiple and cost valuation approaches, are employed by the fund manager to value investments. This valuation approach is often used in valuing insurance products with underlying investments in mutual funds, commingled funds and pooled separate accounts.
5.
Partnership/joint ventures and hedge funds are valued based on the fair value of the underlying securities within the fund, which include investments both traded on an active market and not traded on an active market. For those investments that are traded on an active market, the values are based on the closing price reported on the active market on which those individual securities are traded and in the case of hedge funds they are valued using a Net Asset Value (NAV) provided by the manager of each fund. For investments not traded on an active market, or for which a quoted price is not publicly available, a variety of unobservable valuation methodologies, including discounted cash flow, market multiples and cost valuation approaches, are employed by the fund manager to value investments.

The following table presents the reconciliation of the beginning and ending balances of those plan assets classified within Level 3 of the valuation hierarchy. When the determination is made to classify the plan assets within Level 3, the determination is based upon the significance of the unobservable inputs to the overall fair value measurement.

In millions
 
U.S. Pension Plans
 
International Pension Plans
Balance, December 31, 2010
 
$
109

 
$
174

Realized and unrealized gains and losses, net
 
1

 
2

Purchases, sales and settlements, net
 
(15
)
 
11

Transfers, net
 
1

 

Balance, December 31, 2011
 
$
96

 
$
187

Realized and unrealized gains and losses, net
 
4

 
17

Purchases, sales and settlements, net
 
(37
)
 
(11
)
Transfers, net
 

 

Balance, December 31, 2012
 
$
63

 
$
193


Investment Strategy NCR has historically employed a total return investment approach, whereby a mix of fixed-income, equities and real estate investments are used to maximize the long-term return of plan assets subject to a prudent level of risk. The risk tolerance is established for each plan through a careful consideration of plan liabilities, plan funded status and corporate financial condition. During the first quarter of 2010, the Company completed a comprehensive analysis of its capital allocation strategy, with specific focus on its approach to pension management. As a result of this analysis, the Company implemented a plan to reduce future volatility in the value of assets held by the U.S. pension plan by rebalancing the asset allocation to a portfolio of entirely fixed income assets by the end of 2012. At the end of 2012, the Company had reallocated approximately 100% of pension assets to fixed income assets compared to 80% at the end of 2011. Similar investment strategy changes are under consideration or being implemented in a number of NCR’s international plans.

The investment portfolios contain a diversified blend of fixed-income and equity investments. Furthermore, fixed-income assets are also diversified across U.S. and non-U.S. issuers, type of fixed-income security (i.e., government bonds, corporate bonds, mortgage-backed securities) and credit quality. Equity investments are diversified across U.S. and non-U.S. stocks, small and large capitalization stocks, and growth and value stocks. Where applicable, real estate investments are made through real estate securities, partnership interests or direct investment and are diversified by property type and location. Other assets, such as cash or private equity are used judiciously to improve portfolio diversification and enhance risk-adjusted portfolio returns. Derivatives may be used to adjust market exposures in an efficient and timely manner. Due to the timing of security purchases and sales, cash held by fund managers is classified in the same asset category as the related investment. Rebalancing algorithms are applied to keep the asset mix of the plans from deviating excessively from their targets. Investment risk is measured and monitored on an ongoing basis through regular performance reporting, investment manager reviews, actuarial liability measurements and periodic investment strategy reviews.

Postretirement Plans

Reconciliation of the beginning and ending balances of the benefit obligation for NCR's U.S. postretirement plan is as follows:

 
 
Postretirement Benefits
In millions
 
2012
 
2011
Change in benefit obligation
 
 
 
 
Benefit obligation as of January 1
 
$
44

 
$
55

Gross service cost
 

 

Interest cost
 
1

 
2

Amendment
 
(4
)
 

Actuarial loss (gain)
 
(1
)
 
(6
)
Plan participant contributions
 
3

 
4

Benefits paid
 
(8
)
 
(11
)
Benefit obligation as of December 31
 
$
35

 
$
44




The following table presents the funded status and the reconciliation of the funded status to amounts recognized in the Consolidated Balance Sheets and in accumulated other comprehensive loss as of December 31:

 
 
Postretirement Benefits
In millions
 
2012
 
2011
Benefit obligation
 
$
(35
)
 
$
(44
)
Amounts recognized in the Consolidated Balance Sheets
 


 


Current liabilities
 
$
(5
)
 
$
(8
)
Noncurrent liabilities
 
(30
)
 
(36
)
Net amounts recognized
 
$
(35
)
 
$
(44
)
Amounts recognized in accumulated other comprehensive loss
 


 


Net actuarial loss
 
$
29

 
$
33

Prior service benefit
 
(88
)
 
(102
)
Total
 
$
(59
)
 
$
(69
)

The net periodic benefit (income) cost of the postretirement plan for the years ended December 31 was:
In millions
 
Postretirement Benefits
 
2012
 
2011
 
2010
Interest cost
 
$
1

 
$
2

 
$
5

Net service cost
 

 

 

Amortization of:
 

 

 

   Prior service benefit
 
(18
)
 
(18
)
 
(13
)
   Actuarial loss
 
3

 
3

 
4

Net periodic benefit (income) cost
 
$
(14
)
 
$
(13
)
 
$
(4
)

The assumptions utilized in accounting for postretirement benefit obligations as of December 31 and for postretirement benefit income for the years ended December 31 were:

 
 
Postretirement Benefit Obligations
 
Postretirement Benefit Costs
 
 
2012
 
2011
 
2012
 
2011
 
2010
Discount rate
 
2.6
%
 
3.3
%
 
3.3
%
 
4.3
%
 
5.0
%

Assumed healthcare cost trend rates as of December 31 were:
 
 
2012
 
2011
 
 
Pre-65 Coverage
 
Post-65 Coverage
 
Pre-65 Coverage
 
Post-65 Coverage
Healthcare cost trend rate assumed for next year
 
8.0
%
 
6.5
%
 
9.0
%
 
7.0
%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)
 
5.0
%
 
5.0
%
 
5.0
%
 
5.0
%
Year that the rate reaches the ultimate rate
 
2018

 
2018

 
2018

 
2018


In addition, a one percentage point change in assumed healthcare cost trend rates would have the following effects on the postretirement benefit income and obligation:

In millions
 
1% Increase
 
1% Decrease
Service cost and interest cost for the year ended December 31, 2012
 
$

 
$

Postretirement benefit obligation as of December 31, 2012
 
$
1

 
$
(1
)


Postemployment Benefits

Reconciliation of the beginning and ending balances of the benefit obligation for NCR's postemployment plan was:

 
 
Postemployment Benefits
In millions
 
2012
 
2011
Change in benefit obligation
 
 
 
 
Benefit obligation as of January 1
 
$
264

 
$
313

Restructuring program cost
 
(1
)
 
6

Service cost
 
24

 
25

Interest cost
 
9

 
10

Amendments
 
(3
)
 
(41
)
Benefits paid
 
(37
)
 
(31
)
Foreign currency exchange
 
1

 
2

Actuarial (gain) loss
 
1

 
(20
)
Benefit obligation as of December 31
 
$
258

 
$
264


During the fourth quarter of 2011, the Company approved changes in the benefits provided under its severance plan in Japan. With these changes, the plan's participants will receive a reduced benefit. This change reduced the Company’s postemployment plan liability and accumulated other comprehensive loss by $44 million.

The following tables present the funded status and the reconciliation of the unfunded status to amounts recognized in the Consolidated Balance Sheets and in accumulated other comprehensive loss at December 31:

 
 
Postemployment Benefits
In millions
 
2012
 
2011
Benefit obligation
 
$
(258
)
 
$
(264
)
Amounts recognized in the Consolidated Balance Sheets
 


 


Current liabilities
 
$
(42
)
 
$
(44
)
Noncurrent liabilities
 
(216
)
 
(220
)
Net amounts recognized
 
$
(258
)
 
$
(264
)
Amounts recognized in accumulated other comprehensive loss
 


 


Net actuarial loss
 
$
87

 
$
97

Prior service benefit
 
(36
)
 
(40
)
Total
 
$
51

 
$
57


The net periodic benefit cost of the postemployment plan for the years ended December 31 was:
In millions
Postemployment Benefits
2012
 
2011
 
2010
Service cost
$
24

 
$
25

 
$
22

Interest cost
9

 
10

 
11

Amortization of:


 


 


   Prior service benefit
(6
)
 
(9
)
 
(1
)
   Actuarial loss
11

 
14

 
12

Net benefit cost
$
38

 
$
40

 
$
44

Restructuring severance cost
(1
)
 
6

 
(1
)
Net periodic benefit cost
$
37

 
$
46

 
$
43


During the third quarter of 2011, NCR recorded approximately $6 million of severance costs related to the acquisition of Radiant.

During the second quarter of 2011, NCR announced a change in the long term disability benefits provided to former employees, effective July 1, 2011. This action reduced the actuarial liability associated with this benefit by approximately $6 million in the second quarter of 2011.

The weighted average assumptions utilized in accounting for postemployment benefit obligations as of December 31 and for postemployment benefit costs for the years ended December 31 were:

 
 
Postemployment Benefit Obligations
 
Postemployment Benefit Costs
 
 
2012
 
2011
 
2012
 
2011
 
2010
Discount rate
 
2.9
%
 
3.5
%
 
3.5
%
 
3.9
%
 
4.3
%
Salary increase rate
 
2.6
%
 
3.2
%
 
3.2
%
 
3.4
%
 
3.6
%
Involuntary turnover rate
 
5.5
%
 
5.5
%
 
5.5
%
 
5.5
%
 
5.0
%

The below table presents each relevant component of other comprehensive income related to NCR's benefit plans as of December 31, 2012, including the tax effects of each component:

In millions
 
Before-Tax Amount
 
Tax Benefit (Expense)
 
Net-of-Tax Amount
Prior service cost during year
 
$
(2
)
 
$
(2
)
 
$
(4
)
Amortization of prior service benefit
 
(17
)
 
8

 
(9
)
Actuarial loss included in benefits expense
 
14

 
(5
)
 
9

Total benefit plans
 
$
(5
)
 
$
1

 
$
(4
)

Cash Flows Related to Employee Benefit Plans

Cash Contributions NCR does not plan to contribute to the U.S. qualified pension plan in 2013, and plans to contribute approximately $125 million to the international pension plans and $10 million to the executive pension plan in 2013. The Company also plans to make contributions of $5 million to the U.S. postretirement plan and $42 million to the postemployment plan in 2013.

Estimated Future Benefit Payments NCR expects to make the following benefit payments reflecting past and future service from its pension, postretirement and postemployment plans:

In millions
 
U.S. Pension Benefits
 
International Pension Benefits
 
Total Pension Benefits
 
Postretirement Benefits
 
Postemployment Benefits
Year
 
 
 
 
 
 
 
 
 
 
2013
 
$
223

 
$
102

 
$
325

 
$
5

 
$
42

2014
 
$
221

 
$
101

 
$
322

 
$
5

 
$
39

2015
 
$
220

 
$
100

 
$
320

 
$
4

 
$
37

2016
 
$
218

 
$
104

 
$
322

 
$
3

 
$
36

2017
 
$
217

 
$
102

 
$
319

 
$
3

 
$
34

2018 - 2022
 
$
1,071

 
$
528

 
$
1,599

 
$
10

 
$
144


Savings Plans U.S. employees and many international employees participate in defined contribution savings plans. These plans generally provide either a specified percent of pay or a matching contribution on participating employees’ voluntary elections. NCR’s matching contributions typically are subject to a maximum percentage or level of compensation. Employee contributions can be made pre-tax, after-tax or a combination thereof. The expense under the U.S. plan was approximately $10 million in 2012, $8 million in 2011, and $8 million in 2010. The expense under international and subsidiary savings plans was $17 million in 2012, $16 million in 2011, and $14 million in 2010.


13

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


9. COMMITMENTS AND CONTINGENCIES
In the normal course of business, NCR is subject to various proceedings, lawsuits, claims and other matters, including, for example, those that relate to the environment and health and safety, employee benefits, import/export compliance, intellectual property, data privacy and security, product liability, commercial disputes and regulatory compliance, among others. Additionally, NCR is subject to diverse and complex laws and regulations, including those relating to corporate governance, public disclosure and reporting, environmental safety and the discharge of materials into the environment, product safety, import and export compliance, data privacy and security, antitrust and competition, government contracting, anti-corruption, and labor and human resources, which are rapidly changing and subject to many possible changes in the future. Compliance with these laws and regulations, including changes in accounting standards, taxation requirements, and federal securities laws among others, may create a substantial burden on, and substantially increase costs to NCR or could have an impact on NCR's future operating results. NCR believes the amounts provided in its Consolidated Financial Statements, as prescribed by GAAP, are currently adequate in light of the probable and estimable liabilities with respect to such matters, but there can be no assurances that the amounts required to satisfy alleged liabilities from such matters will not impact future operating results. Other than as stated below, the Company does not currently expect to incur material capital expenditures related to such matters. However, there can be no assurances that the actual amounts required to satisfy alleged liabilities from various lawsuits, claims, legal proceedings and other matters, including, but not limited to the Fox River and Kalamazoo River environmental matters and other matters discussed below, and to comply with applicable laws and regulations, will not exceed the amounts reflected in NCR’s Consolidated Financial Statements or will not have a material adverse effect on its consolidated results of operations, capital expenditures, competitive position, financial condition or cash flows. Any costs that may be incurred in excess of those amounts provided as of December 31, 2012 cannot currently be reasonably determined, or are not currently considered probable.

In 2012, NCR received anonymous allegations from a purported whistleblower regarding certain aspects of the Company's business practices in China, the Middle East and Africa. The principal allegations related to the Company's compliance with the Foreign Corrupt Practices Act (FCPA) and federal regulations that prohibit U.S. persons from engaging in certain activities in Syria.  NCR promptly retained experienced outside counsel and began an internal investigation of those allegations that was completed in 2013.  See Note 16, "Subsequent Events."  On August 31, 2012, the Board of Directors received a demand letter from an individual shareholder demanding that the Board investigate and take action in connection with certain of the whistleblower allegations.  The Board formed a Special Committee to investigate those matters, and that Special Committee also separately retained experienced outside counsel and completed an investigation in 2013.  See Note 16, "Subsequent Events."

With respect to Syria, in 2012 NCR voluntarily notified the U.S. Treasury Department, Office of Foreign Assets Control (OFAC) of potential violations and ceased operations in Syria, which were commercially insignificant. The notification related to confusion stemming from the Company's failure to register in Syria the transfer of the Company's Syrian branch to a foreign subsidiary and to deregister the Company's legacy Syrian branch, which was a branch of NCR Corporation.

With respect to the FCPA, the Company made a presentation to the staff of the Securities and Exchange Commission (SEC) and the U.S. Department of Justice (DOJ) providing the facts known to the Company related to the whistleblower's FCPA allegations, and advising the government that many of these allegations were unsubstantiated. The Company is responding to a subpoena of the SEC and requests of the DOJ for documents and information related to the FCPA, including matters related to the whistleblower's FCPA allegations.

The Company is fully cooperating with the authorities with respect to all of these matters. There can be no assurance that the Company will not be subject to fines or other remedial measures as a result of OFAC's, the SEC's or the DOJ's investigations.

The United States Department of Justice conducted an investigation regarding the propriety of the Company’s former Teradata Data Warehousing business’s arrangements and understandings with others in connection with certain federal contracts. In connection with the spin-off of Teradata on September 30, 2007, the responsibility for this matter, together with the related reserve, was distributed to Teradata Corporation. The claims in this matter were settled in December 2012. Teradata Corporation is obligated to pay the amount of the settlement.

A separate portion of the government’s investigation related to the adequacy of pricing disclosures made to the government in connection with negotiation of the Company’s General Services Administration Federal Supply Schedule and to whether certain subsequent price reductions were properly passed on to the government. In connection with the settlement described in the preceding paragraph, the government is no longer pursuing this investigation.

In relation to a patent infringement case filed by a company known as Automated Transactions, Limited (ATL) the Company agreed to defend and indemnify its customers, 7-Eleven and Cardtronics. On behalf of those customers, the Company won summary judgment in the case in March 2011. ATL's appeal of that ruling was decided in favor of 7-Eleven and Cardtronics in 2012, and ATL's motion for reconsideration of that decision was denied in the third quarter of 2012. (There are further proceedings to occur in the trial court on the indemnified companies' counterclaims against ATL, such that the case is not fully resolved, although ATL's claims of infringement have now been fully adjudicated.) ATL contends that Vcom terminals sold by the Company to 7-Eleven (Cardtronics ultimately purchased the business from 7-Eleven) infringed certain ATL patents that purport to relate to the combination of an ATM with an Internet kiosk, in which a retail transaction can be realized over an Internet connection provided by the kiosk. Independent of the litigation, the U.S. Patent and Trademark Office (USPTO) rejected the parent patent as invalid in view of certain prior art, although related continuation patents were not reexamined by the USPTO. ATL filed a second suit against the same companies with respect to a broader range of ATMs, based on the same patents plus a more recently issued patent; that suit has been consolidated with the first case. See Note 16, "Subsequent Events," for additional information regarding this matter.
Environmental Matters NCR’s facilities and operations are subject to a wide range of environmental protection laws, and NCR has investigatory and remedial activities underway at a number of facilities that it currently owns or operates, or formerly owned or operated, to comply, or to determine compliance, with such laws. Also, NCR has been identified, either by a government agency or by a private party seeking contribution to site clean-up costs, as a potentially responsible party (PRP) at a number of sites pursuant to various state and federal laws, including the Federal Water Pollution Control Act, the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA) and comparable state statutes. Other than the Fox River matter and the litigation expenses in the Kalamazoo River matter detailed below, we currently do not anticipate material expenses and liabilities from these environmental matters.
NCR is one of eight entities that were formally notified by governmental and other entities (such as local Native American tribes) that they are PRPs for environmental claims under CERCLA and other statutes arising out of the presence of polychlorinated biphenyls (PCBs) in sediments in the lower Fox River and in the Bay of Green Bay in Wisconsin. NCR was identified as a PRP because of alleged PCB discharges from two carbonless copy paper manufacturing facilities it previously owned, which were located along the Fox River. Some parties contend that NCR is also responsible for PCB discharges from paper mills owned by other companies because NCR carbonless copy paper "broke" was allegedly purchased by those mills as a raw material for their paper making processes. NCR sold its facilities in 1978 to Appleton Papers Inc. (API), which was also identified as a PRP. The other Fox River PRPs that received notices are P.H. Glatfelter Company, Georgia-Pacific Consumer Products LP (GP, successor to Fort James Operating Company), WTM I Co. (formerly Wisconsin Tissue Mills, now owned by Canal Corporation, formerly known as Chesapeake Corporation), CBC Corporation (formerly Riverside Paper Corporation), U.S. Paper Mills Corp. (owned by Sonoco Products Company), and Menasha Corporation.
In the October 2010 Government enforcement action discussed below, the federal and state governments assert certain claims against the eight parties referenced above as well as four other entities. These claims, filed under CERCLA and other statutes, relate to the presence of PCBs at the Fox River site, and as a result the four newly named parties are also properly viewed as PRPs with respect to the site. Those entities are NewPage Wisconsin Systems, Inc., Neenah-Menasha Sewerage Commission, Kimberly-Clark Corporation, and the City of Appleton, Wisconsin.
 
During the past several years, the United States Environmental Protection Agency (USEPA) and Wisconsin Department of Natural Resources (WDNR) (together, the Governments) assessed and developed clean-up plans for the upper and lower parts of the Fox River and for portions of the Bay of Green Bay, contained in various Records of Decisions (RODs) issued in January 2003, July 2003 and June 2007 (the last is referred to as the Amended ROD). In general, the clean-up plan or remedy calls for a combination of dredging and capping to remediate the sediments in the river, and for monitored natural attenuation in the Bay of Green Bay. Since 2004, the Company has been involved in certain aspects of the clean-up project, including performance, with GP, of engineering design work for the clean-up under an Administrative Order on Consent (AOC) entered into with the Governments. In addition, the Company, with U.S. Paper Mills, performed specific remedial action involving an area of elevated PCB incidence downriver of the De Pere Dam (Phase 1 work), pursuant to a consent decree with the Governments that was approved in November 2006.
On November 13, 2007, the Governments issued a unilateral administrative order (the 2007 Order) under Section 106 of CERCLA to all eight of the original PRPs identified above. The 2007 Order required these PRPs to implement the remedial work in the lower river in accordance with the requirements of the Amended ROD. NCR and, until April 2012, API has worked with the Governments to implement certain provisions of the 2007 Order. In-water work began on schedule in April 2009, following construction of a facility to house the remediation operations in Green Bay, Wisconsin.
In April 2009, the NCR Board of Directors approved the terms of a contract with Tetra Tech, an environmental remediation contractor, to perform the remediation work at the Fox River consistent with the requirements of the Amended ROD. Also in April 2009, the Board of Directors approved the formation of a limited liability company (LLC), which NCR and API formed on April 27, 2009. The LLC entered into a remediation contract with Tetra Tech on April 27, 2009, and in-water dredging and remediation by Tetra Tech commenced thereafter. The Company has funded the LLC’s operations on a regular basis tied to the remediation schedule, consistent with the Company’s Fox River reserve, discussed below. The Tetra Tech contract also requires that the LLC members provide promissory notes to provide Tetra Tech financial assurance against the prospect that the LLC will terminate the contract before completion of the remediation for reasons other than “cause.” The current maximum obligation under the Company’s note, originally $20 million, is now approximately $15 million; the amount will vary based on a formula tied to conditions set forth in the contract, and generally is expected to decrease over time.
NCR and API, along with B.A.T Industries p.l.c., share a portion of the cost of the Fox River clean-up and natural resource damages based upon an agreement and an arbitration award, which was subsequently confirmed as a judgment, both arising out of the previously referenced 1978 sale of certain facilities located on the Fox River. The agreement and award result in a 45% share for NCR of the first $75 million of such costs (a threshold that was reached in 2008) and a 40% share for amounts in excess of $75 million. The balance is shared jointly and severally by API and B.A.T Industries p.l.c.
In 2008, NCR and API filed a lawsuit in federal court in Green Bay, Wisconsin, seeking a judicial ruling determining the allocable responsibility of several PRPs for the cost of performing the remedial work at the Fox River (the “allocation litigation”). A number of counterclaims seeking contribution under CERCLA and under various state law theories were filed against NCR and API. On September 23, 2008, the court issued a Case Management Decision and Scheduling Order setting a “Phase I trial” limited to the questions of (i) when each party knew or should have known that recycling NCR-brand carbonless copy paper would result in the discharge of PCBs to a waterbody, thereby risking environmental damage; and (ii) what, if any, actions each party took upon acquiring such knowledge to avoid the risk of further PCB contamination. The court’s order also limited initial discovery proceedings to the same questions.

On December 16, 2009, the court issued a ruling canceling the Phase I trial and granting motions for summary judgment filed by certain of the defendants with respect to NCR's and API's claims. The court held that NCR and API could not recover from these defendants any costs that NCR and API have incurred in the Fox River cleanup (the ruling does not affect the Governments’ potential claims against such parties).  In a further ruling dated February 28, 2011, the court granted partial summary judgment to the defendants on certain of their contribution counterclaims against NCR and API, with respect to certain Fox River response costs incurred by them. The Company intends to appeal both rulings to the United States Court of Appeals for the Seventh Circuit, after the remaining claims in the litigation are resolved. A trial in that case took place in February 2012 to address the primary remaining issues in the case, including whether the Company has so-called "arranger" liability in the portion of the Fox River that is upriver of the area where the Company's former facilities were located, the amount of certain insurance setoffs to be applied to the counterclaims, and the amount of recoverable counterclaim damages. The trial was to the judge, without a jury.

On July 3, 2012, the Wisconsin federal court issued its ruling on the issues that were the subject of the February 2012 trial. The court ruled in NCR's favor on the issue of “arranger” liability as applied to Operable Unit 1 of the Fox River, and held, among other things, that the Company's predecessor companies at the Fox River did not, in the sale of carbonless copy paper “broke,” intend to arrange for the disposal of hazardous substances. The court issued other rulings regarding insurance offsets and certain aspects of counterclaim damages. The ruling required no additions to the Company's Fox River reserve. Additional issues were resolved by further court orders later in 2012 and, as of December 31, 2012, the last remaining issue to be decided by the court in this case was an insurance offset applicable to one party. When a final judgment is entered, the Company will pursue an appeal to the United States Court of Appeals for the Seventh Circuit with respect to certain of the court's orders, including the orders of December 2009 and February 2011.

On October 14, 2010, the Governments filed a lawsuit (the "Government enforcement action") in federal court in Wisconsin against twelve parties, including the companies named in the 2007 Order mandating the cleanup (i.e., the eight original PRPs), and NewPage Wisconsin Systems, Inc., Neenah-Menasha Sewerage Commission, Kimberly-Clark Corporation, and the City of Appleton, Wisconsin (the four additional PRPs), with respect to the presence of PCBs at the Fox River. The Government enforcement action seeks payment of the Governments’ unreimbursed response costs in connection with the Fox River matter as well as compensation for natural resource damages. The Governments also request a judicial declaration that the eight 2007 Order recipients are required to comply with its provisions. With respect to NCR, there are no claims asserted against the Company in the Government enforcement action that were not previously contemplated in the Company’s Fox River reserve, as discussed herein. A trial of the first phase of the Government enforcement action took place in December 2012 to address the Governments' request for a declaratory judgment that all recipients of the 2007 Order must comply with its terms (other than the terms relating to reimbursement of Government response costs, which will be deferred to a subsequent phase). The case was tried to the court, without a jury; a decision is expected in the first half of 2013.

On April 10, 2012, the court granted an API motion for reconsideration in connection with its motion for summary judgment in the Government enforcement action, and ruled that API did not have direct liability to the Governments under CERCLA, without disturbing API's continuing obligation to pay under the above-referenced agreement, arbitration award and judgment. Accordingly, the court dismissed the Governments' claims against API. API sought to withdraw from the LLC as a result of this decision. API and the Company disagree whether the court's decision allows API to withdraw from the LLC. As a result of the court's decision, and API's unilateral withdrawal from the LLC, the Company funded the full cost of the 2012 remediation activity that had been ordered by the court and sought payment from API under the referenced agreement, arbitration award and judgment. The total of the payment demands made by NCR of API in 2012 and outstanding as of December 31, 2012 is approximately $40 million; the Company expects to make further demands of API as future obligations become due. The court has observed that “the arbitration award set in stone the 60% figure” (referring to API's 60% payment obligation discussed herein), but has stated that the amount to which the 60% obligation applies “must be determined through agreement of the parties or some other means.” As a result, the Company and API are engaged in formal dispute resolution procedures under the 1998 agreement referenced above. In connection with the dispute, the Company notes that in public filings in November 2012, API stated that the Wisconsin federal court's rulings “do not affect Appleton's rights or obligations to share defense and liability costs with NCR in accordance with the terms of a 1998 agreement and a 2005 arbitration determination . . .” Appleton also reports in the same filing that “[t]he current carrying amount of Appleton's liability under the [a]rbitration is $40.8 million which represents Appleton's best estimate of amounts to be paid during 2012.” The Company believes that the court's decision dismissing the Governments' claims against API has no effect on API's independent contractual and judgment-based obligations to NCR with respect to the Fox River.
In the quarter ended December 31, 2010, the Governments publicly announced proposed monetary settlements of Fox River - related claims with four entities: GP, Brown County (Wisconsin), the City of Green Bay, and the United States itself (with respect to potential liabilities asserted against the Army Corps of Engineers for certain dredging and disposal activities, and against other federal agencies for certain carbonless copy paper recycling activities). All of those entities are defendants in the allocation litigation case described above. The GP settlement, which has received court approval, releases GP from liability for, and provides contribution protection for claims relating to government oversight costs and certain claims relating to clean-up actions upriver of GP's facilities (it does not affect claims for clean-up actions in that portion of the river near those facilities). The settlement with Brown County, the City of Green Bay and the United States, if approved, would release those entities and provide contribution protection for all claims relating to the Fox River site.

The extent of NCR’s potential liability remains subject to many uncertainties. NCR’s eventual remediation liability which is expected to be paid out over a period extending through approximately 2017, followed by long-term monitoring for several decades will depend on a number of factors. In general, the most significant factors include: (1) the total clean-up costs for the remaining segments of the river; (2) the total natural resource damages for the site; (3) the share NCR (and, whether directly or indirectly, API) will bear of future clean-up costs and natural resource damages; (4) the share of NCR's payments for such clean-up costs and natural resource damages that API or B.A.T Industries p.l.c., will bear; and (5) NCR’s transaction and litigation costs to defend itself in this matter, including participation in the allocation litigation and the Government enforcement actions. In establishing the reserve, NCR attempts to estimate a range of reasonably possible outcomes for each of these factors, although each range is itself highly uncertain. NCR uses its best estimate within the range, if that is possible. Where there is a range of equally possible outcomes, and there is no amount within that range that is considered to be a better estimate than any other amount, NCR uses the low end of the range. These factors are discussed below.
For the first factor described above, NCR utilizes a best estimate of $827 million as the total of the clean-up costs for the segments of the river. The estimated total cost amount of $827 million includes estimates for the Operable Unit (OU) 1 through OU 5 work, including the remaining amount of work to be performed under the April 2009 Tetra Tech remediation contract, the Phase 1 work and the remedial design work. It adds to these estimates a 5% contingency for probable cost overruns based on historical experience; an estimate for the Governments’ future oversight costs; an amount for the Governments’ past oversight costs; an estimate for long-term monitoring extending over several decades; an estimate for value engineering savings (potential projects intended to reduce the cost of the remediation) and the Company's share of estimated natural resource damages. There can be no assurances that this estimated total cost amount will not be significantly higher as remediation work progresses.
Second, for total natural resource damages (NRD), NCR uses a best estimate of $76 million. NCR believes the range of reasonably possible outcomes for NRD, if it were to be litigated, is between zero and $246 million. The federal government indicated, in a 2009 filing in a PRP’s bankruptcy proceeding, that claims for NRD could be as high as $382 million. The Government enforcement action filed in October 2010 does not set forth a particular amount for the NRD claim.
Third, for the NCR share of NRD, which is discussed above, NCR uses a best estimate. In a ruling dated September 30, 2011, the Wisconsin federal court ruled that the defendants in the allocation litigation could seek recovery against NCR and API for overpayments of NRD. Whether the federal government is entitled to NRD recovery on behalf of NRD trustees is an issue that is not expected to be determined before 2013 or 2014, when that phase of the Government enforcement action is reached.
The NCR share of remaining clean-up costs is expected to be determined in the allocation litigation (including appeals) or possibly in or as a result of the Government enforcement action filed in October 2010. In light of the Wisconsin federal court’s December 16, 2009, February 28, 2011, April 10, 2012, and July 3, 2012 rulings described above, NCR’s reserve at December 31, 2012 assumed that NCR (subject to the obligations of its co-obligors and indemnitors discussed below) will be responsible for the full extent of the cleanup activities in OUs 2 through 5, which the Company considers a best estimate, and for the counterclaim damages determined in the February 2012 trial.
The Company will seek to overturn the trial court's prior summary judgment rulings on appeal and believes that the NCR allocable share of total site costs is less than 100%, based on equitable factors, principles of divisibility as developed under applicable law, and/or an apportionment of the claimed harm. Until such time, if any, that such a result is achieved, the Company assumes in its reserve that NCR (and indirectly, API) will pay for the full extent of the remaining cleanup. NCR’s reserve does not at present assume any payments or reduction of exposure based either on the forthcoming appeal or on Government enforcement against the other 2007 Order recipients or defendants.
 
Fourth, for the payment by API of its share of payments made by NCR, as discussed above relative percentage shares were established by a 1998 agreement between NCR and API and by a subsequent award in a 2005 allocation arbitration, which was subsequently confirmed as a judgment. (The 1998 agreement and the 2005 arbitration award resolved disputes that arose out of certain agreements entered into in connection with the Company's 1978 sale of the facilities on the Fox River to API.) As a result of unrelated transactions, API is itself indemnified by Windward Prospects Limited, which has funded and managed most of API's liability to date. NCR's analysis of this factor assumes that API is financially viable and pays its percentage share. As noted above, in April 2012 the court ruled that API has no direct CERCLA liability to the Governments. The Company believes that the court's ruling on this point has no effect on API's contractual and judgment-based obligations to contribute to NCR's funding for the remediation, nor on the Company's Fox River reserve. API's obligation to NCR is shared on a joint and several basis by a third party, B.A.T Industries p.l.c., which, by virtue of various prior corporate transactions and other agreements not specifically directed to the Fox River matter, is a co-party to the same 1998 agreement and the subsequent arbitration award to which API is a party. This analysis also assumes that B.A.T Industries p.l.c. would be financially viable and willing to pay the joint and several obligation if API does not.

Finally, NCR estimated the transaction costs it is likely to incur to defend this matter through approximately 2017, the time period NCR’s engineering consultants believe it will take to implement the remedy for the river. This estimate is based on an analysis of NCR’s costs since this matter first arose in 1995 and estimates of what NCR’s defense and transaction costs will be in the future. NCR expects that the bulk of these transaction costs have been and will be incurred in the 2008-2013 time period. The costs incurred and expected to be incurred during that period include, in particular, transaction costs and fees related to completion of the design work, equipment purchases, commencement and continuation of clean-up activities in the river, and the allocation litigation, Government enforcement action, and other legal matters discussed above.

In light of several factors, among them, the remedial design work conducted by NCR and GP; settlement possibilities; the efforts to implement the 2007 Order for clean-up of the lower river; the pending allocation litigation and the prospective appeals; whether there will be judicial recognition of allocable harm at the Fox River site and thus of divisible shares of liability among the various parties; the extent to which the Governments press claims against the parties in the Government enforcement actions or otherwise for NRD, government oversight costs and remediation liability; change orders or cost overruns that may result from the ongoing remediation efforts; the continued viability and willingness to pay of NCR’s various indemnitors and co-obligors, and the outcome of any related disputes; and the subsequent value engineering efforts designed to make the cleanup more efficient and less costly, calculation of the Company’s Fox River reserve has become subject to added layers of complexities, and it is possible there could be additional changes to some elements of the reserve over upcoming periods, although we are unable to predict or estimate such changes at this time. There can be no assurance that the clean-up and related expenditures will not have a material effect on NCR’s capital expenditures, earnings, financial condition, cash flows, or competitive position.

As of December 31, 2012, the net reserve for the Fox River matter was approximately $115 million, compared to $160 million as of December 31, 2011. The decrease in the reserve is due to payments for clean-up activities and litigation costs. NCR regularly re-evaluates the assumptions used in determining the appropriate reserve for the Fox River matter as additional information becomes available and, when warranted, makes appropriate adjustments. NCR contributes to the LLC in order to fund remediation activities and generally, by contract, funds three months’ worth of remediation activities in advance. As of December 31, 2012 and December 31, 2011, approximately $3 million and $1 million, respectively, remained from this funding and was recorded in other current assets in the Consolidated Balance Sheets. NCR’s reserve for the Fox River matter is reduced as the LLC makes payments to Tetra Tech and other vendors with respect to remediation activities.

Under a 1996 agreement, AT&T and Alcatel-Lucent are responsible severally (not jointly) for indemnifying NCR for certain portions of the amounts paid by NCR for the Fox River matter over a defined threshold and subject to certain offsets. (The agreement governs certain aspects of AT&T Corp.’s divestiture of NCR, then known as AT&T Global Information Solutions Company, and of what was formerly known as Lucent Technologies, and specifically relates to contingent gains and liabilities of the former constituent companies within AT&T.) NCR’s estimate of what AT&T and Alcatel-Lucent will pay under the indemnity is recorded as a long-term asset of approximately $84 million as of December 31, 2012 and $79 million as of December 31, 2011, and is deducted in determining the net reserve discussed above. The Company reached the indemnity threshold in the quarter ended December 31, 2012 and invoiced AT&T and Alcatel-Lucent. Payment was received in the quarter ended December 31, 2012. The Company expects to continue such invoicing on a regular basis as expenses are incurred.
 
In connection with the Fox River and other matters, through December 31, 2012, NCR has received a combined total of approximately $162 million in connection with settlements reached with its principal insurance carriers. Portions of most of these settlements are payable to a law firm that litigated the claims on the Company’s behalf. Some of the settlements cover not only the Fox River, but also other environmental sites. Of the total amount collected to date, $9 million is subject to competing claims by API, and NCR and API have agreed that these funds will be used for Fox River costs and will be shared on an agreed-upon basis (subject to reallocation at a later date). NCR’s agreed-upon share of the $9 million is estimated to be $4 million.

As of December 31, 2012, NCR had reached settlement with all but one of the insurance companies against which it had advanced claims with respect to the Fox River. The Company will pursue its claim against this remaining insurance company vigorously.

In November 2010, the United States Environmental Protection Agency (EPA) issued a "general notice letter" to NCR with respect to the Allied Paper, Inc./Portage Creek/Kalamazoo River Superfund Site (Kalamazoo River Site) in Michigan. Three other parties - International Paper, Mead Corporation, and Consumers Energy - also received general notice letters at or about the same time. The EPA asserts that the site is contaminated by various substances, primarily PCBs as a result of discharges by various paper mills located along the river. The EPA does not claim that the Company made direct discharges into the Kalamazoo River, but indicated that "NCR may be liable under Section 107 of CERCLA ... as an arranger, who by contract or agreement, arranged for the disposal, treatment and/or transportation of hazardous substances at the Site." The EPA stated that it "may issue special notice letters to [NCR] and other PRPs for future RI/FS [remedial investigation / feasibility studies] and RD/RA [remedial design / remedial action] negotiations." The Company disagrees that it may have liability at the Kalamazoo River Site, and will dispute such claims if formally asserted by the EPA. If the Company were to be found liable with respect to the Kalamazoo River, it would have claims against API and B.A.T Industries p.l.c. under the agreement, arbitration award and judgment discussed above in connection with the Fox River matter.
Also in connection with the Kalamazoo River Site, in December 2010 the Company was sued in federal court by three GP entities in a contribution and cost recovery action for alleged pollution at the site. The suit, pending in Michigan, asks that the Company pay a "fair portion" of the GP entities' costs, which are represented as $79 million to date; various removal and remedial actions remain to be performed at the Kalamazoo River Site. The suit alleges that the Company is liable as an "arranger" under CERCLA and under other theories. The Michigan federal court set the case to begin trial on February 19, 2013. The Company is contesting the allegations in the GP suit vigorously. As of December 31, 2012, there are a total of three defendants in the case; the other two defendants have asserted cross-claims against the Company.
The July 3, 2012 decision by the Wisconsin federal court in NCR's favor with respect to the Company's purported “arranger” liability at the Fox River may have a bearing on the claims and potential claims against the Company at the Kalamazoo River. The Kalamazoo River litigation claims include claims based on alleged “arranger” liability arising from alleged shipments of “broke” claimed to have come from Fox River locations. Certain aspects of “broke” transactions involving the Fox River locations were the primary focus of the February 2012 trial in the Fox River matter. On July 27, 2012 the Company moved for summary judgment in the Kalamazoo River case based, in part, on the July 3, 2012 ruling in the Fox River matter. See Note 16, "Subsequent Events," for additional information related to this matter.
It is difficult to estimate the future financial impact of environmental laws, including potential liabilities. NCR records environmental provisions when it is probable that a liability has been incurred and the amount or range of the liability is reasonably estimable. Provisions for estimated losses from environmental restoration and remediation are, depending on the site, based primarily on internal and third-party environmental studies (except for the Fox River site, where the estimated costs and natural resource damages are estimated as described above), estimates as to the number and participation level of any other PRPs, the extent of the contamination, estimated amounts for attorney and other fees and the nature of required clean-up and restoration actions. Reserves are adjusted as further information develops or circumstances change. Management expects that the amounts reserved from time to time will be paid out over the period of investigation, negotiation, remediation and restoration for the applicable sites. The amounts provided for environmental matters in NCR’s Consolidated Financial Statements are the estimated gross undiscounted amounts of such liabilities, without deductions for insurance, third-party indemnity claims or recoveries from the other PRPs, except as qualified in the following sentences. Except for the sharing agreement with API described above with respect to a particular insurance settlement, in those cases where insurance carriers or third-party indemnitors have agreed to pay any amounts and management believes that collectibility of such amounts is probable, the amounts are recorded in the Consolidated Financial Statements. For the Fox River site, as described above, assets relating to the AT&T and Alcatel-Lucent indemnity and to the API/BAT joint and several obligation, are recorded because payment is considered probable and is supported by contractual agreements and/or public filings.
Guarantees and Product Warranties Guarantees associated with NCR’s business activities are reviewed for appropriateness and impact to the Company’s financial statements. As of December 31, 2012 and December 31, 2011, NCR had no material obligations related to such guarantees, and therefore its financial statements do not have any associated liability balance.
NCR provides its customers a standard manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. Estimated future obligations due to warranty claims are based upon historical factors, such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts. When a sale is consummated, the total customer revenue is recognized, provided that all revenue recognition criteria are otherwise satisfied, and the associated warranty liability is recorded using pre-established warranty percentages for the respective product classes. From time to time, product design or quality corrections are accomplished through modification programs. When identified, associated costs of labor and parts for such programs are estimated and accrued as part of the warranty reserve.
The Company recorded the activity related to the warranty reserve for the years ended December 31 as follows:
In millions
2012
 
2011
 
2010
Warranty reserve liability
 
 
 
 
 
Beginning balance as of January 1
$
23

 
$
24

 
$
25

Accruals for warranties issued
46

 
42

 
48

Settlements (in cash or in kind)
(43
)
 
(43
)
 
(49
)
Ending balance as of December 31
$
26

 
$
23

 
$
24

 
In addition, NCR provides its customers with certain indemnification rights. In general, NCR agrees to indemnify the customer if a third party asserts patent or other infringement on the part of its customers for its use of the Company’s products subject to certain conditions that are generally standard within the Company’s industries. On limited occasions the Company will undertake additional indemnification obligations for business reasons. From time to time, NCR also enters into agreements in connection with its acquisition and divestiture activities that include indemnification obligations by the Company. The fair value of these indemnification obligations is not readily determinable due to the conditional nature of the Company’s potential obligations and the specific facts and circumstances involved with each particular agreement. The Company has not recorded a liability in connection with these indemnifications, and no current indemnification instance is material to the Company’s financial position. Historically, payments made by the Company under these types of agreements have not had a material effect on the Company’s consolidated financial condition, results of operations or cash flows.

Purchase Commitments The Company has purchase commitments for materials, supplies, services, and property, plant and equipment as part of the normal course of business. This includes a long-term service agreement with Accenture under which many of NCR's key transaction processing activities and functions are performed.

Leases NCR conducts certain of its sales and manufacturing operations using leased facilities, and also operates certain equipment and vehicles under leases, the initial lease terms of which vary in length. Many of the leases contain renewal options and escalation clauses that are not material to the overall lease portfolio. Future minimum lease payments under non-cancelable operating leases as of December 31, 2012, for the following fiscal years were:

In millions
 
2013

 
2014

 
2015

 
2016

 
2017

Minimum lease obligations
 
$
98

 
$
67

 
$
46

 
$
29

 
$
12


Total rental expense for operating leases was $102 million in 2012, $100 million in 2011, and $87 million in 2010.


14

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


10. DERIVATIVES AND HEDGING INSTRUMENTS
NCR is exposed to risks associated with changes in foreign currency exchange rates and interest rates. NCR utilizes a variety of measures to monitor and manage these risks, including the use of derivative financial instruments. NCR has exposure to approximately 50 functional currencies. Since a substantial portion of our operations and revenues occur outside the United States (U.S.), and in currencies other than the U.S. Dollar, our results can be significantly impacted, both positively and negatively, by changes in foreign currency exchange rates.

Foreign Currency Exchange Risk The accounting guidance for derivatives and hedging requires companies to recognize all derivative instruments as either assets or liabilities at fair value in the Consolidated Balance Sheets. The Company designates foreign exchange contracts as cash flow hedges of forecasted inter-company inventory purchases when they are determined to be highly effective at inception.

Our risk management strategy includes hedging, on behalf of certain subsidiaries, a portion of our forecasted, non-functional currency denominated cash flows for a period of up to 15 months. As a result, some of the impact of currency fluctuations on non-functional currency denominated transactions (and hence on subsidiary operating income, as stated in the functional currency), is mitigated in the near term. The amount we hedge and the duration of hedge contracts may vary significantly. In the longer term (greater than 15 months), the subsidiaries are still subject to the effect of translating the functional currency results to U.S. Dollars. To manage our exposures and mitigate the impact of currency fluctuations on the operations of our foreign subsidiaries, we hedge our main transactional exposures through the use of foreign exchange forward and option contracts. This is primarily done through the hedging of foreign currency denominated inter-company inventory purchases by NCR’s marketing units and the foreign currency denominated inputs to our manufacturing units. As these transactions are firmly committed and forecasted, the related foreign exchange contracts are designated as highly effective cash flow hedges. The gains or losses on these hedges are deferred in AOCI and reclassified to income when the underlying hedged transaction has been completed and is recorded in earnings. As of December 31, 2012, the balance in AOCI related to foreign exchange derivative transactions was zero. The gains or losses from derivative contracts related to inventory purchases are recorded in cost of products when the inventory is sold to an unrelated third party.

We also utilize foreign exchange contracts to hedge our exposure of assets and liabilities denominated in non-functional currencies. We recognize the gains and losses on these types of hedges in earnings as exchange rates change. We do not enter into hedges for speculative purposes.

Interest Rate Risk The Company is party to an interest rate swap agreement that fixes the interest rate on a portion of the Company's LIBOR indexed floating rate borrowings under its Senior Secured Credit Facility through August 22, 2016.  The notional amount of the interest rate swap starts at $560 million and amortizes to $341 million over the term. The Company designates the interest rate swap as a cash flow hedge of forecasted quarterly interest payments made on three-month LIBOR indexed borrowings under the Senior Secured Credit Facility. The interest rate swap was determined to be highly effective at inception.

Our risk management strategy includes hedging a portion of our forecasted interest payments. These transactions are firmly committed and forecasted and the related interest rate swap agreement is designated as a highly effective cash flow hedge. The gains or losses on this hedge are deferred in AOCI and reclassified to income when the underlying hedged transaction has been completed and is recorded in earnings. As of December 31, 2012, the balance in AOCI related to the interest rate swap agreement was a loss of $10 million, net of tax, which relates to an interest rate swap instrument expiring in 2016. The gains or losses from this derivative contract related to interest payments are recorded in interest expense when the interest is accrued and affects earnings.
The following tables provide information on the location and amounts of derivative fair values in the Consolidated Balance Sheets:
 
Fair Values of Derivative Instruments
 
December 31, 2012
 
December 31, 2012
In millions
Balance Sheet
Location
 
Notional
Amount
 
Fair
Value
 
Balance Sheet
Location
 
Notional
Amount
 
Fair
Value
Derivatives designated as hedging instruments
 
 
 
 
 
 
 
 
 
 
 
Interest rate swap
Other current assets
 
$

 
$

 
Other current liabilities and other liabilities *
 
$
560

 
$
16

Foreign exchange contracts
Other current assets
 
28

 

 
Other current liabilities
 
72

 
1

Total derivatives designated as hedging instruments
 
 
 
 
$

 
 
 
 
 
$
17

Derivatives not designated as hedging instruments
 
 
 
 
 
 
 
 
 
 
 
Foreign exchange contracts
Other current assets
 
$
169

 
$
1

 
Other current liabilities
 
$
245

 
$
3

Total derivatives not designated as hedging instruments
 
 
 
 
$
1

 
 
 
 
 
$
3

Total derivatives
 
 
 
 
$
1

 
 
 
 
 
$
20

 
 
 
 
 
 
 
 
 
 
 
 
 
Fair Values of Derivative Instruments
 
December 31, 2011
 
December 31, 2011
In millions
Balance Sheet
Location
 
Notional
Amount
 
Fair
Value
 
Balance Sheet
Location
 
Notional
Amount
 
Fair
Value
Derivatives designated as hedging instruments
 
 
 
 
 
 
 
 
 
 
 
Interest rate swap
Other current assets
 
$

 
$

 
Other current liabilities and other liabilities *
 
$
560

 
$
9

Foreign exchange contracts
Other current assets
 
166

 
6

 
Other current liabilities
 
58

 

Total derivatives designated as hedging instruments
 
 
 
 
$
6

 
 
 
 
 
$
9

Derivatives not designated as hedging instruments
 
 
 
 
 
 
 
 
 
 
 
Foreign exchange contracts
Other current assets
 
$
114

 
$

 
Other current liabilities
 
$
148

 
$
3

Total derivatives not designated as hedging instruments
 
 
 
 
$

 
 
 
 
 
$
3

Total derivatives
 
 
 
 
$
6

 
 
 
 
 
$
12


* As of December 31, 2012, approximately $5 million was recorded in other current liabilities and $11 million was recorded in other liabilities related to the interest rate swap. As of December 31, 2011, approximately $3 million was recorded in other current liabilities and $6 million was recorded in other liabilities related to the interest rate swap.
The effect of derivative instruments on the Consolidated Statement of Operations for the years ended December 31 were as follows:
In millions
Amount of Gain (Loss)
Recognized in Other Comprehensive Income (OCI) on
Derivative
 (Effective Portion)
 
 
 
Amount of Gain (Loss)
Reclassified from 
AOCI
into the Consolidated
Statement of Operations
(Effective Portion)
 
 
 
Amount of Gain (Loss)
Recognized in the
Consolidated
Statement of
Operations
(Ineffective Portion and
Amount Excluded from
Effectiveness Testing)
Derivatives in 
Cash Flow
Hedging
Relationships
For the year ended December 31, 2012
 
For the year ended December 31, 2011
 
For the year ended December 31, 2010
 
Location of
Gain (Loss)
Reclassified from
AOCI into the
Consolidated
Statement of
Operations
(Effective Portion)
 
For the year ended December 31, 2012
 
For the year ended December 31, 2011
 
For the year ended December 31, 2010
 
Location of
Gain (Loss)
Recognized
in the
Consolidated
Statement of
Operations
(Ineffective
Portion and Amount
Excluded from
Effectiveness Testing)
 
For the year ended December 31, 2012
 
For the year ended December 31, 2011
 
For the year ended December 31, 2010
Interest rate swap
$
(12
)
 
$
(9
)
 
$

 
Interest expense
 
$
(5
)
 
$
(1
)
 
$

 
Interest expense
 
$

 
$

 
$

Foreign exchange contracts
$
(2
)
 
$
(3
)
 
$
3

 
Cost of
Products
 
$
4

 
$
(3
)
 
$
(3
)
 
Other (expense)  income
 
$

 
$
1

 
$


 
In millions
 
 
Amount of Gain (Loss) Recognized in the Consolidated
Statement of Operations
Derivatives not Designated as Hedging Instruments
Location of Gain (Loss) Recognized in the Consolidated Statement of Operations
 
For the year ended December 31, 2012
 
For the year ended December 31, 2011
 
For the year ended December 31, 2010
Foreign exchange contracts
Other (expense) income
 
$
(1
)
 
$
3

 
$

Foreign exchange contracts
Cost of Products
 
$
(7
)
 
$
3

 
$
(1
)

Refer to Note 11, “Fair Value of Assets and Liabilities” for further information on derivative assets and liabilities recorded at fair value on a recurring basis.

Concentration of Credit Risk NCR is potentially subject to concentrations of credit risk on accounts receivable and financial instruments such as hedging instruments and cash and cash equivalents. Credit risk includes the risk of nonperformance by counterparties. The maximum potential loss may exceed the amount recognized on the Consolidated Balance Sheets. Exposure to credit risk is managed through credit approvals, credit limits, selecting major international financial institutions (as counterparties to hedging transactions) and monitoring procedures. NCR’s business often involves large transactions with customers, and if one or more of those customers were to default on its obligations under applicable contractual arrangements, the Company could be exposed to potentially significant losses. However, management believes that the reserves for potential losses are adequate. As of December 31, 2012 and 2011, NCR did not have any major concentration of credit risk related to financial instruments.


15

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



11. FAIR VALUE OF ASSETS AND LIABILITIES
Assets and Liabilities Measured at Fair Value on a Recurring Basis
Assets and liabilities recorded at fair value on a recurring basis as of December 31, 2012 and 2011 are set forth as follows:
  
 
 
Fair Value Measurements at Reporting Date Using
In millions
Fair Value as of December 31, 2012
 
Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Assets:
 
 
 
 
 
 
 
Deposits held in money market funds*
$
527

 
$
527

 
$

 
$

Available for sale securities**
11

 
11

 

 


Foreign exchange contracts ***
1

 

 
1

 

Total
$
539

 
$
538

 
$
1

 
$

Liabilities:


 


 


 


Interest rate swap ****
$
16

 
$

 
$
16

 
$

Foreign exchange contracts****
4

 

 
4

 

Total
$
20

 
$

 
$
20

 
$

 
 
 
 
 
 
 
 
 
 
 
Fair Value Measurements at Reporting Date Using
In millions
Fair Value as of December 31, 2011
 
Quoted Prices
in Active
Markets for
Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Assets:
 
 
 
 
 
 
 
Deposits held in money market funds*
$
33

 
$
33

 
$

 
$

Available for sale securities**
10

 
10

 

 

Foreign exchange contracts ***
6

 

 
6

 

Total
$
49

 
$
43

 
$
6

 
$

Liabilities:


 


 


 


Interest rate swap ****
$
9

 
$

 
$
9

 
$

Foreign exchange contracts****
$
3

 
$

 
$
3

 
$

Total
$
12

 
$

 
$
12

 
$

_____________
*    Included in Cash and cash equivalents in the Consolidated Balance Sheets.
**    Included in Other assets in the Consolidated Balance Sheets.
***    Included in Other current assets in the Consolidated Balance Sheets.
****    Included in Other current liabilities and Other liabilities in the Consolidated Balance Sheets.
                                                 
Deposits Held in Money Market Funds - A portion of the Company’s excess cash is held in money market funds which generate interest income based on prevailing market rates. Money market fund holdings are measured at fair value using quoted market prices and are classified within Level 1 of the valuation hierarchy.

Available-For-Sale Securities - The Company has investments in mutual funds and equity securities that are valued using the market approach with quotations from the NASDAQ stock exchange and two stock exchanges in Japan. As a result, available-for-sale securities are classified within Level 1 of the valuation hierarchy.

Interest rate swap - As a result of our Senior Secured Credit Facility, we are exposed to risk from changes in LIBOR, which may adversely affect our financial condition. To manage our exposure and mitigate the impact of changes in LIBOR on our financial results, we hedge a portion of our forecasted interest payments through the use of an interest rate swap agreement. The interest rate swap is valued using the income approach inclusive of nonperformance and counterparty risk considerations and is classified within Level 2 of the valuation hierarchy.

Foreign Exchange Contracts - As a result of our global operating activities, we are exposed to risks from changes in foreign currency exchange rates, which may adversely affect our financial condition. To manage our exposures and mitigate the impact of currency fluctuations on our financial results, we hedge our primary transactional exposures through the use of foreign exchange forward and option contracts. The foreign exchange contracts are valued using the market approach based on observable market transactions of forward rates and are classified within Level 2 of the valuation hierarchy.

Assets Measured at Fair Value on a Non-recurring Basis

Certain assets have been measured at fair value on a nonrecurring basis using significant unobservable inputs (Level 3). The following table presents the nonrecurring losses recognized for the years ended December 31, and the carrying value and asset classification of the related assets as of December 31:

In millions
 
2012
 
2011
 
 
Carrying Value
 
Total Losses
 
Carrying Value
 
Total Losses
Property, plant and equipment
 
$

 
$

 
$
144

 
$
(81
)
Goodwill
 

 

 
5

 
(5
)
Definite-lived intangible assets
 

 

 
4

 
(2
)
Investment
 

 
(7
)
 

 

Total
 
$

 
$
(7
)
 
$
153

 
$
(88
)

NCR measures certain assets, including intangible assets and cost and equity method investments, at fair value on a non-recurring basis. These assets are recognized at fair value when initially valued and when deemed to be impaired.

NCR reviews the carrying values of investments when events and circumstances warrant and considers all available evidence in evaluating when declines in fair value are other-than-temporary declines. NCR carries equity investments in privately-held companies at cost or at fair value when NCR recognizes an other-than-temporary impairment charge. During 2012, we measured the fair value of an investment utilizing the income approach based on the use of discounted cash flows. The discounted cash flows are based on unobservable inputs, including assumptions of projected revenues, expenses, earnings, capital spending, as well as a discount rate determined by management's estimates of risk associated with the investment. As a result, for the twelve months ended December 31, 2012, we recorded an other-than-temporary impairment charge of $7 million in Other (expense) income, net in the Consolidated Statements of Operations based on Level 3 valuations.

The property, plant and equipment, goodwill, and definite-lived intangible assets were valued in 2011 using a market approach based on an independent third-party market price. For the twelve months ended December 31, 2011, we recorded $88 million within income (loss) on discontinued operations in the Consolidated Statements of Operations. Refer to Note 4, "Goodwill and Other Long-Lived Assets" for additional discussion.


16

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



12. SEGMENT INFORMATION AND CONCENTRATIONS

Operating Segment Information The Company manages and reports its businesses in the following four segments:

Financial Services - We offer solutions to enable customers in the financial services industry to reduce costs, generate new revenue streams and enhance customer loyalty. These solutions include a comprehensive line of ATM and payment processing hardware and software and cash management software, and related installation, maintenance and managed and professional services. We also offer a complete line of printer consumables.
Retail Solutions - We offer solutions to customers in the retail industry designed to improve selling productivity and checkout processes as well as increase service levels. These solutions primarily include retail-oriented technologies, such as point of sale terminals and related software, bar-code scanners, as well as innovative self-service kiosks, such as self-checkout. We also offer installation, maintenance, and managed and professional services and a complete line of printer consumables.
Hospitality - We offer technology solutions to customers in the hospitality industry, serving businesses that range from a single store or restaurant to global chains and sports and entertainment venues. Our solutions include point of sale hardware and software solutions, installation, maintenance, and managed and professional services and a complete line of printer consumables.
Emerging Industries - We offer maintenance as well as managed and professional services for third-party computer hardware provided to select manufacturers, primarily in the telecommunications industry, who value and leverage our global service capability. Also included in our Emerging Industries segment are solutions designed to enhance the customer experience for the travel and gaming industries, including self-service kiosks, as well as related installation, maintenance, and managed and professional services.

As of January 1, 2012, the specialty retail customer accounts that were formerly part of the Hospitality and Specialty Retail segment are now included in the Retail Solutions segment, and the hospitality customer accounts that were formerly part of the Retail Solutions segment are now included in the Hospitality segment. As a result, the former Hospitality and Specialty Retail segment has been renamed Hospitality. Prior period information has not been reclassified to conform to the current period presentation, as the change was not considered material.

These segments represent components of the Company for which separate financial information is available that is utilized on a regular basis by the chief operating decision maker in assessing segment performance and in allocating the Company's resources. Management evaluates the performance of the segments based on revenue and segment operating income. Assets are not allocated to segments, and thus are not included in the assessment of segment performance, and consequently, we do not disclose total assets by reportable segment.

The accounting policies used to determine the results of the operating segments are the same as those utilized for the consolidated financial statements as a whole. Intersegment sales and transfers are not material.

In recognition of the volatility of the effects of pension expense on our segment results, and to maintain operating focus on business performance, pension expense, as well as other significant, non-recurring items, are excluded from the segment operating results utilized by our chief operating decision maker in evaluating segment performance and are separately delineated to reconcile to income from operations.
 
The following table presents revenue and operating income by segment for the years ended December 31:
In millions
2012
 
2011
 
2010
Revenue by segment
 
 
 
 
 
Financial Services
$
3,180

 
$
2,999

 
$
2,645

Retail Solutions
1,667

 
1,778

 
1,717

Hospitality(1)
522

 
141

 

Emerging Industries
361

 
373

 
349

Consolidated revenue
5,730

 
5,291

 
4,711

Operating income by segment
 
 
 
 
 
Financial Services
319

 
313

 
250

Retail Solutions
102

 
71

 
73

Hospitality(1)
85

 
22

 

Emerging Industries
83

 
77

 
60

Subtotal - segment operating income
589

 
483

 
383

Pension (benefit) expense
(224
)
 
582

 
59

Other adjustments(2)
65

 
49

 
26

Income (loss) from operations
$
748

 
$
(148
)
 
$
298


(1) 
The acquisition of Radiant was completed on August 24, 2011. Because the transaction was completed during 2011, the revenue and operating income results reflected for the Hospitality segment are partial, and reflect only the period from August 25, 2011 through December 31, 2011.
(2) 
Other adjustments for the twelve months ended December 31, 2012 include $23 million of acquisition related costs, $38 million of acquisition related amortization of intangible assets and $4 million of legal costs incurred related to the OFAC and FCPA investigations. For the twelve months ended December 31, 2011, other adjustments include $37 million of acquisition related costs and $12 million of acquisition related amortization of intangible assets. For the twelve months ended December 31, 2010, other adjustments include an $8 million litigation charge and $18 million of incremental costs directly related to the relocation of the Company's worldwide headquarters.

The following table presents revenue from products and services for NCR for the years ended December 31:
In millions
2012
 
2011
 
2010
Product revenue
$
2,854

 
$
2,592

 
$
2,301

Professional and installation services revenue
927

 
764

 
581

Total solution revenue
3,781

 
3,356

 
2,882

Support services revenue
1,949

 
1,935

 
1,829

Total revenue
$
5,730

 
$
5,291

 
$
4,711


Revenues are attributed to the geographic area/country to which the product is delivered or in which the service is provided. The following table presents revenue by geographic area for NCR for the years ended December 31:

In millions
 
2012
 
%
 
2011
 
%
 
2010
 
%
Revenue by Geographic Area
 
 
 
 
 
 
 
 
 
 
 
 
United States
 
$
2,198

 
38
%
 
$
1,914

 
36
%
 
$
1,548

 
33
%
Americas (excluding United States)
 
625

 
11
%
 
534

 
10
%
 
466

 
10
%
Europe
 
1,459

 
26
%
 
1,421

 
27
%
 
1,378

 
29
%
Asia Middle East Africa
 
1,448

 
25
%
 
1,422

 
27
%
 
1,319

 
28
%
Consolidated revenue
 
$
5,730

 
100
%
 
$
5,291

 
100
%
 
$
4,711

 
100
%

The following table presents property, plant and equipment by geographic area as of December 31:

In millions
 
2012
 
2011
Property, plant and equipment, net
 
 
 
 
United States
 
$
188

 
$
246

Americas (excluding United States)
 
23

 
21

Europe
 
26

 
21

Asia Middle East Africa
 
71

 
77

Consolidated property, plant and equipment, net
 
$
308

 
$
365


Concentrations No single customer accounts for more than 10% of NCR’s consolidated revenue. As of December 31, 2012, NCR is not aware of any significant concentration of business transacted with a particular customer that could, if suddenly eliminated, have a material adverse effect on NCR’s operations. NCR also lacks a concentration of available sources of labor, services, licenses or other rights that could, if suddenly eliminated, have a material adverse effect on its operations.

A number of NCR’s products, systems and solutions rely primarily on specific suppliers for microprocessors and other component products, manufactured assemblies, operating systems, commercial software and other central components. NCR also utilizes contract manufacturers in order to complete manufacturing activities. There can be no assurances that any sudden impact to the availability or cost of these technologies or services would not have a material adverse effect on NCR’s operations.
 

17

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



13. QUARTERLY INFORMATION (unaudited)

In millions, except per share amounts
 
First
 
Second
 
Third
 
Fourth
2012
 
 
 
 
 
 
 
 
Total revenues
 
$
1,244

 
$
1,409

 
$
1,435

 
$
1,642

Gross margin
 
315

 
374

 
382

 
574

Operating income (loss)
 
78

 
130

 
129

 
411

Income (loss) from continuing operations (attributable to NCR)
 
59

 
89

 
88

 
239

Income (loss) from discontinued operations, net of tax
 
(9
)
 
13

 
(1
)
 
3

Net income (loss) attributable to NCR
 
$
50

 
$
102

 
$
87

 
$
242

Income (loss) per share attributable to NCR common stockholders:
 
 
 
 
 
 
 
 
Income (loss) per common share from continuing operations
 
 
 
 
 
 
 
 
Basic
 
$
0.37

 
$
0.56

 
$
0.55

 
$
1.49

Diluted
 
$
0.36

 
$
0.54

 
$
0.53

 
$
1.45

Net income (loss) per common share:
 
 
 
 
 
 
 
 
Basic
 
$
0.32

 
$
0.64

 
$
0.55

 
$
1.51

Diluted
 
$
0.31

 
$
0.62

 
$
0.53

 
$
1.47

 
 
 
 
 
 
 
 
 
2011
 
 
 
 
 
 
 
 
Total revenues
 
$
1,058

 
$
1,272

 
$
1,360

 
$
1,601

Gross margin
 
246

 
310

 
335

 
60

Operating income (loss)
 
68

 
112

 
93

 
(421
)
Income (loss) from continuing operations (attributable to NCR)
 
55

 
81

 
68

 
(301
)
Income (loss) from discontinued operations, net of tax
 
(6
)
 
(12
)
 
(7
)
 
(68
)
Net income (loss) attributable to NCR
 
$
49

 
$
69

 
$
61

 
$
(369
)
Income (loss) per share attributable to NCR common stockholders:
 
 
 
 
 
 
 
 
Income (loss) per common share from continuing operations
 
 
 
 
 
 
 
 
Basic
 
$
0.35

 
$
0.51

 
$
0.43

 
$
(1.91
)
Diluted
 
$
0.34

 
$
0.50

 
$
0.42

 
$
(1.91
)
Net income (loss) per common share:
 

 

 

 

Basic
 
$
0.31

 
$
0.44

 
$
0.39

 
$
(2.34
)
Diluted
 
$
0.30

 
$
0.43

 
$
0.38

 
$
(2.34
)

Net income per share in each quarter is computed using the weighted-average number of shares outstanding during that quarter while net income per share for the full year is computed using the weighted-average number of shares outstanding during the year. Thus, the sum of the four quarters’ net income per share will not necessarily equal the full-year net income per share.


18

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


14. DISCONTINUED OPERATIONS

Income (loss) from discontinued operations, net of tax includes activity related to environmental matters, the divestiture of our Entertainment business, the spin-off of Teradata Data Warehousing (Teradata), the closure of NCR's EFT payment processing business in Canada, and the divestiture of our healthcare solutions business.

The income (loss) from discontinued operations for the years ended December 31 was:


2012
 
2011
 
2010

Pre - Tax
 
Net of Tax
 
Pre - Tax
 
Net of Tax
 
Pre - Tax
 
Net of Tax
Environmental matters
$
3

 
$
2

 
$
3

 
$
2

 
$
31

 
$
20

Divestiture of the Entertainment business
(6
)
 
(4
)
 
(147
)
 
(96
)
 
(43
)
 
(28
)
Spin-off of Teradata

 
8

 

 
6

 

 
3

Closure of the EFT Canadian business

 

 
(2
)
 
(1
)
 

 

Divestiture of the Healthcare business

 

 
(5
)
 
(4
)
 
(7
)
 
(5
)
Total
$
(3
)
 
$
6

 
$
(151
)
 
$
(93
)
 
$
(19
)
 
$
(10
)

Environmental Matters For the year ended December 31, 2012, income from discontinued operations primarily includes previously agreed settlements with insurance carriers related to the Fox River matter. For the year ended December 31, 2011, (loss) income from discontinued operations included an accrual for an environmental matter in Japan, which relates to anticipated future disposal requirements of certain materials generated by a former NCR manufacturing facility in that country, and accruals for litigation fees related to the Kalamazoo River environmental matter. These accruals were offset by Fox River related activities which include scheduled payments from an insurer in connection with a settlement that had been agreed to in prior years coupled with the favorable impact of changes in estimates and assumptions of the total costs. For the year ended December 31, 2010, income from discontinued operations was primarily due to settlements with insurance carriers related to the Fox River matter. Refer to Note 9, "Commitments and Contingencies," for additional information regarding the Fox River environmental matter.

Divestiture of the Entertainment Business As described in Note 3, "Business Combinations, Investments and Divestitures" on June 22, 2012, we sold certain assets of our Entertainment business. Beginning in the first quarter of 2012, we accounted for the Entertainment business as a discontinued operation and as a result, for each period presented, the results of operations and cash flows of the Entertainment business have been presented as a discontinued operation. For the year ended December 31, 2012, income (loss) from discontinued operations included the results of operations of the Entertainment business, as well as a $33 million, or $21 million net of tax, gain from the divestiture of the business.

Spin-off of Teradata On September 30, 2007, NCR completed the spin-off of Teradata through the distribution of a tax-free stock dividend to its stockholders. The results of operations and cash flows of Teradata have been presented as a discontinued operation. There was no operating activity related to the spin-off of Teradata in 2012, 2011 and 2010. For the years ended December 31, 2012, 2011 and 2010, income from discontinued operations, net of tax, related to favorable changes in uncertain tax benefits attributable to Teradata.

Closure of the Canadian EFT Business In the second quarter of 2011, we closed our EFT payment processing business in Canada. For each of the years presented, we have included the results of operations of the EFT business under (loss) income from discontinued operations.

Divestiture of our Healthcare Solutions Business In December 2011, we sold our healthcare solutions business. For each of the years presented, we have included the results of operations of the healthcare solutions business under (loss) income from discontinued operations.


19

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


15. REAL ESTATE TRANSACTIONS

During the year ended December 31, 2012, the Company recognized $10 million in gains from the sale of real estate in the Consolidated Statement of Operations which were recorded as a reduction to selling, general and administrative expenses, $4 million of which was previously deferred. The net proceeds of $8 million from these sales were recorded in investing activities and the net gains are recorded in operating activities in the Consolidated Statement of Cash Flows.

During the year ended December 31, 2011, the Company recognized $5 million in gains from the sale of real estate in the Consolidated Statement of Operations which were recorded as a reduction to selling, general and administrative expenses, which includes $4 million of gains previously deferred. The net proceeds of $2 million from these sales were recorded in investing activities and the net gains are recorded in operating activities in the Consolidated Statement of Cash Flows.

During the year ended December 31, 2010, the Company recognized $10 million in gains from the sale of real estate in the Consolidated Statement of Operations which were recorded as a reduction to selling, general and administrative expenses, which includes $3 million of gains previously deferred. The net proceeds of $39 million from these sales were recorded in investing activities and the net gains are recorded in operating activities in the Consolidated Statement of Cash Flows.


20

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



16. SUBSEQUENT EVENTS

Acquisition of Retalix, Ltd. On February 6, 2013, the Company, through its indirect wholly owned subsidiary, Moon S.P.V. (Subsidiary) Ltd., a private company formed under the laws of the State of Israel (Merger Sub), completed the acquisition of Retalix Ltd., pursuant to the previously announced Agreement and Plan of Merger, dated November 28, 2012, by and among the Company, Merger Sub, and Retalix. In the acquisition, the Company paid $30.00 per Retalix share, representing an aggregate cash purchase price of approximately $800 million or approximately $650 million, net of cash acquired. The purchase price is being paid from the net proceeds from the 4.625% Notes and borrowings under the senior secured credit facility. As a result of the acquisition, Retalix became an indirect wholly owned subsidiary of NCR. The transaction will be accounted for as a business combination.
NCR incurred acquisition-related transaction costs of approximately $8 million which consist primarily of investment banking , legal and accounting fees. Approximately $3 million were incurred during the year ended December 31, 2012 and are included in selling, general and administrative expenses in the accompanying Consolidated Statements of Income.
These disclosures are based on our preliminary estimates of the fair values of the consideration paid. As NCR's acquisition of Retalix closed on February 6, 2013, management is still determining the purchase price allocation. However, the substantial majority of the purchase price is expected to be allocated to goodwill and intangible assets. Additionally, management is still determining the pro forma impact of the Retalix acquisition on the 2012 results.

Amendment of Senior Secured Credit Facility On February 5, 2013, the Company entered into a third amendment to its senior secured credit facility. Among other things, the third amendment modified:

the incremental facility feature of the senior secured credit facility to permit the Company to request incremental term loans and/or revolving credit facilities with commitments in an aggregate amount not to exceed:

prior to the date that the Company obtains an investment grade rating, the greater of (i) the remaining existing incremental facility capacity (currently $200 million), and (ii) an aggregate amount that would not cause the secured leverage ratio under the senior secured credit facility, calculated on a pro forma basis including the incremental facility and assuming that it and the revolver are fully drawn, to exceed 2.75 to 1.00; and

after the date that the Company obtains an investment grade rating, an aggregate amount that would not cause the leverage ratio under the senior secured credit facility, calculated on a pro forma basis including the incremental facility and assuming that it and the revolver are fully drawn, to exceed a level that is 0.50 less than the then-applicable leverage ratio covenant; and

the covenant on restricted payments to permit share repurchases, dividends and other restricted payments in an amount not to exceed $50 million in any fiscal year, with the ability to carry forward unused amounts for share repurchases, dividends and other restricted payments in future fiscal years.

Commitments and Contingencies With regard to the first matter described in Note 9, "Commitments and Contingencies," in early 2013 the Company and the Special Committee of the Company's Board of Directors each completed their respective internal investigations regarding the anonymous allegations received from a purported whistleblower in 2012 regarding certain aspects of the Company's business practices in China, the Middle East and Africa. The principal allegations related to the Company's compliance with the Foreign Corrupt Practices Act (FCPA) and federal regulations that prohibit U.S. persons from engaging in certain activities in Syria.
With respect to Syria, in January 2013, the Company received a wind down license from OFAC that permits the Company to take measures required to wind down its past operations in Syria. The Company also submitted a detailed report to OFAC regarding this matter, including a description of the Company's comprehensive export control program and related remedial measures.
The Company's investigations of the whistleblower's FCPA allegations identified a few opportunities to strengthen the Company's comprehensive FCPA compliance program, and remediation measures were proposed and are being implemented.
In addition, on January 23, 2013, upon the recommendation of the Special Committee following its review, the Board of Directors adopted a resolution rejecting the shareholder demand that the Company received by letter on August 31, 2012 related to the whistleblower's OFAC and FCPA allegations. As part of its resolution, the Board determined, among other things, that the officers and directors named in the demand had not breached their fiduciary duties and that the Company will not commence litigation against the named officers and directors. The Board further resolved to review measures proposed and implemented by management to strengthen the Company's compliance with trade embargos, export control laws and anti-bribery laws.
In the ATL litigation described in Note 9, "Commitments and Contingencies," ATL's petition for review by the United States Supreme Court of the decision in favor of the Company's indemnitees was denied in January 2013.
In the Kalamazoo River litigation described in Note 9, "Commitments and Contingencies," the Company's summary judgment motion was denied in its entirety in January 2013, and trial in the case commenced on February 19, 2013.
Pension and postemployment plans During the first quarter of 2013, NCR amended the U.S. separation plan to eliminate the accumulation and vesting of postemployment benefits. This amendment is expected to result in a reduction of the postemployment liability by approximately $50 million and a curtailment benefit of approximately $14 million.
On February 25, 2013, the Compensation and Human Resource Committee approved the termination of the U.S. non-qualified pension plans.


21

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


17. CONDENSED CONSOLIDATING SUPPLEMENTAL GUARANTOR INFORMATION

The Company issued 5.00% senior unsecured notes due in 2022 and 4.625% senior unsecured notes due in 2021 (the Notes) during 2012. The Notes are guaranteed by the Company's subsidiaries, NCR International, Inc. and Radiant Systems, Inc. (the Guarantor Subsidiaries), which are both 100% owned by the Company and have guaranteed fully and unconditionally, on a joint and several basis, the obligations to pay principal and interest for the Notes. Refer to Note 5, "Debt Obligations" for additional disclosures related to the Notes.

In connection with each of the offerings of the Notes, the Company and the Guarantor Subsidiaries entered into registration rights agreements with the initial purchasers of such Notes. Each registration rights agreement requires the Company and the Guarantor Subsidiaries, at their cost, to among other things, use their commercially reasonable efforts to file a registration statement with respect to a registered offer to exchange the Notes subject to such registration rights agreement for new notes that are guaranteed by the Guarantor Subsidiaries with terms substantially identical in all material respects to the Notes subject to such registration statement. The Company is required to comply with Rule 3-10 of SEC Regulation S-X (Rule 3-10) in connection with the filing of each such registration statement, and has therefore included the accompanying Condensed Consolidating Financial Statements in accordance with Rule 3-10(f) of SEC Regulation S-X. The following supplemental information sets forth, on a consolidating basis, the condensed statements of operations and comprehensive income (loss), the condensed balance sheets and the condensed statements of cash flows for the parent issuer of the Notes, for the Guarantor Subsidiaries and for the Company and all of its consolidated subsidiaries (amounts in millions):




22

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


Condensed Consolidating Statements of Operations and Comprehensive Income
For the year ended December 31, 2012
(in millions)
Parent Issuer
 
Guarantor Subsidiaries
 
Non-Guarantor Subsidiaries
 
Eliminations
 
Consolidated
Product revenue
$
988

 
$
279

 
$
1,869

 
$
(282
)
 
$
2,854

Service revenue
981

 
224

 
1,671

 

 
2,876

Total revenue
1,969

 
503

 
3,540

 
(282
)
 
5,730

Cost of products
762

 
134

 
1,530

 
(282
)
 
2,144

Cost of services
598

 
95

 
1,248

 

 
1,941

Selling, general and administrative expenses
296

 
108

 
338

 

 
742

Research and development expenses
44

 
22

 
89

 

 
155

Total operating expenses
1,700

 
359

 
3,205

 
(282
)
 
4,982

Income (loss) from operations
269

 
144

 
335

 

 
748

Interest expense
(46
)
 
(17
)
 
(4
)
 
25

 
(42
)
Other (expense) income, net
(80
)
 
(9
)
 
106

 
(25
)
 
(8
)
Income (loss) from continuing operations before income taxes
143

 
118

 
437

 

 
698

Income tax expense (benefit)
85

 
69

 
69

 

 
223

Income (loss) from continuing operations before earnings in subsidiaries
58

 
49

 
368

 

 
475

Equity in earnings of consolidated subsidiaries
420

 
194

 

 
(614
)
 

Income (loss) from continuing operations
478

 
243

 
368

 
(614
)
 
475

Income (loss) from discontinued operations, net of tax
3

 

 
3

 

 
6

Net income (loss)
$
481

 
$
243

 
$
371

 
$
(614
)
 
$
481

Net (loss) income attributable to noncontrolling interests

 

 

 

 

Net income (loss) attributable to NCR
$
481

 
$
243

 
$
371

 
$
(614
)
 
$
481

Total comprehensive income (loss)
463

 
348

 
362

 
(714
)
 
459

Less comprehensive income (loss) attributable to noncontrolling interests

 

 
(4
)
 

 
(4
)
Comprehensive income (loss) attributable to NCR common stockholders
$
463

 
$
348

 
$
366

 
$
(714
)
 
$
463





23

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


Condensed Consolidating Statements of Operations and Comprehensive Income
For the year ended December 31, 2011
(in millions)
Parent Issuer
 
Guarantor Subsidiaries
 
Non-Guarantor Subsidiaries
 
Eliminations
 
Consolidated
Product revenue
$
974

 
$
172

 
$
1,705

 
$
(259
)
 
$
2,592

Service revenue
986

 
64

 
1,649

 

 
2,699

Total revenue
1,960

 
236

 
3,354

 
(259
)
 
5,291

Cost of products
785

 
57

 
1,439

 
(259
)
 
2,022

Cost of services
1,016

 
39

 
1,263

 

 
2,318

Selling, general and administrative expenses
489

 
47

 
354

 

 
890

Research and development expenses
123

 
7

 
79

 

 
209

Total operating expenses
2,413

 
150

 
3,135

 
(259
)
 
5,439

Income (loss) from operations
(453
)
 
86

 
219

 

 
(148
)
Interest expense
(18
)
 
(7
)
 
(6
)
 
18

 
(13
)
Other (expense) income, net
(5
)
 
(13
)
 
33

 
(18
)
 
(3
)
Income (loss) from continuing operations before income taxes
(476
)
 
66

 
246

 

 
(164
)
Income tax expense (benefit)
(156
)
 
44

 
46

 

 
(66
)
Income (loss) from continuing operations before earnings in subsidiaries
(320
)
 
22

 
200

 

 
(98
)
Equity in earnings of consolidated subsidiaries
225

 
192

 

 
(417
)
 

Income (loss) from continuing operations
(95
)
 
214

 
200

 
(417
)
 
(98
)
Income (loss) from discontinued operations, net of tax
(95
)
 

 
2

 

 
(93
)
Net income (loss)
$
(190
)
 
$
214

 
$
202

 
$
(417
)
 
$
(191
)
Net (loss) income attributable to noncontrolling interests

 

 
(1
)
 

 
(1
)
Net income (loss) attributable to NCR
$
(190
)
 
$
214

 
$
203

 
$
(417
)
 
$
(190
)
Total comprehensive income (loss)
(171
)
 
172

 
229

 
(400
)
 
(170
)
Less comprehensive income (loss) attributable to noncontrolling interests

 

 
1

 

 
1

Comprehensive income (loss) attributable to NCR common stockholders
$
(171
)
 
$
172

 
$
228

 
$
(400
)
 
$
(171
)

24

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



Condensed Consolidating Statements of Operations and Comprehensive Income
For the year ended December 31, 2010
(in millions)
Parent Issuer
 
Guarantor Subsidiaries
 
Non-Guarantor Subsidiaries
 
Eliminations
 
Consolidated
Product revenue
$
852

 
$
113

 
$
1,597

 
$
(261
)
 
$
2,301

Service revenue
922

 
23

 
1,465

 

 
2,410

Total revenue
1,774

 
136

 
3,062

 
(261
)
 
4,711

Cost of products
687

 
33

 
1,330

 
(261
)
 
1,789

Cost of services
757

 
12

 
1,076

 

 
1,845

Selling, general and administrative expenses
333

 
5

 
298

 

 
636

Research and development expenses
42

 

 
101

 

 
143

Total operating expenses
1,819

 
50

 
2,805

 
(261
)
 
4,413

Income (loss) from operations
(45
)
 
86

 
257

 

 
298

Interest expense
(30
)
 
(1
)
 
(9
)
 
38

 
(2
)
Other (expense) income, net
(19
)
 
19

 
27

 
(38
)
 
(11
)
Income (loss) from continuing operations before income taxes
(94
)
 
104

 
275

 

 
285

Income tax expense (benefit)
(24
)
 
18

 
11

 

 
5

Income (loss) from continuing operations before earnings in subsidiaries
(70
)
 
86

 
264

 

 
280

Equity in earnings of consolidated subsidiaries
350

 
116

 

 
(466
)
 

Income (loss) from continuing operations
280

 
202

 
264

 
(466
)
 
280

Income (loss) from discontinued operations, net of tax
(13
)
 

 
3

 

 
(10
)
Net income (loss)
$
267

 
$
202

 
$
267

 
$
(466
)
 
$
270

Net (loss) income attributable to noncontrolling interests

 

 
3

 

 
3

Net income (loss) attributable to NCR
$
267

 
$
202

 
$
264

 
$
(466
)
 
$
267

Total comprehensive income (loss)
308

 
106

 
316

 
(417
)
 
313

Less comprehensive income (loss) attributable to noncontrolling interests

 

 
5

 

 
5

Comprehensive income (loss) attributable to NCR common stockholders
$
308

 
$
106

 
$
311

 
$
(417
)
 
$
308




25

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)



Condensed Consolidating Balance Sheet
December 31, 2012
(in millions)
Parent Issuer
 
Guarantor Subsidiaries
 
Non-Guarantor Subsidiaries
 
Eliminations
 
Consolidated
Assets
 
 
 
 
 
 
 
 
 
Current assets
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
555

 
22

 
492

 

 
1,069

Accounts receivable, net
243

 
84

 
759

 

 
1,086

Inventories, net
273

 
40

 
484

 

 
797

Due from affliates
623

 
693

 
479

 
(1,795
)
 

Other current assets
244

 
41

 
204

 
(35
)
 
454

Total current assets
1,938

 
880

 
2,418

 
(1,830
)
 
3,406

Property, plant and equipment, net
145

 
4

 
159

 

 
308

Goodwill
273

 
568

 
162

 

 
1,003

Intangibles
17

 
245

 
42

 

 
304

Prepaid pension cost

 

 
368

 

 
368

Deferred income taxes
470

 

 
70

 
(8
)
 
532

Investments in subsidiaries
2,185

 
640

 

 
(2,825
)
 

Due from affliates
26

 
20

 
238

 
(284
)
 

Other assets
313

 
48

 
87

 

 
448

Total assets
$
5,367

 
$
2,405

 
$
3,544

 
$
(4,947
)
 
$
6,369

 
 
 
 
 
 
 
 
 
 
Liabilities and stockholders’ equity
 
 
 
 
 
 
 
 
 
Current liabilities
 
 
 
 
 
 
 
 
 
Short-term borrowings
71

 

 
1

 

 
72

Accounts payable
204

 
22

 
385

 

 
611

Payroll and benefits liabilities
93

 

 
93

 

 
186

Deferred service revenue and customer deposits
104

 
30

 
321

 

 
455

Due to affliates
687

 
578

 
530

 
(1,795
)
 

Other current liabilities
169

 
28

 
256

 
(35
)
 
418

Total current liabilities
1,328

 
658

 
1,586

 
(1,830
)
 
1,742

Long-term debt
1,889

 

 
2

 

 
1,891

Pension and indemnity plan liabilities
434

 
1

 
370

 

 
805

Postretirement and postemployment benefits liabilities
79

 

 
167

 

 
246

Income tax accruals
3

 
8

 
127

 

 
138

Environmental liabilities
171

 

 

 

 
171

Due to affliates
195

 
60

 
29

 
(284
)
 

Other liabilities
16

 
15

 
56

 
(8
)
 
79

Total liabilities
4,115

 
742

 
2,337

 
(2,122
)
 
5,072

Redeemable noncontrolling interest

 

 
15

 

 
15

Stockholders’ equity
 
 
 
 
 
 
 
 
 
Total NCR stockholders’ equity
1,252

 
1,663

 
1,162

 
(2,825
)
 
1,252

Noncontrolling interests in subsidiaries

 

 
30

 

 
30

Total stockholders’ equity
1,252

 
1,663

 
1,192

 
(2,825
)
 
1,282

Total liabilities and stockholders’ equity
$
5,367

 
$
2,405

 
$
3,544

 
$
(4,947
)
 
$
6,369




26

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


Condensed Consolidating Balance Sheet
December 31, 2011
(in millions)
Parent Issuer
 
Guarantor Subsidiaries
 
Non-Guarantor Subsidiaries
 
Eliminations
 
Consolidated
Assets
 
 
 
 
 
 
 
 
 
Current assets
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
30

 
13

 
355

 

 
398

Accounts receivable, net
283

 
56

 
693

 

 
1,032

Inventories, net
294

 
38

 
442

 

 
774

Due from affliates
819

 
680

 
458

 
(1,957
)
 

Other current assets
123

 
5

 
199

 
(16
)
 
311

Total current assets
1,549

 
792

 
2,147

 
(1,973
)
 
2,515

Property, plant and equipment, net
193

 
11

 
161

 

 
365

Goodwill
237

 
540

 
136

 

 
913

Intangibles
6

 
275

 
31

 

 
312

Prepaid pension cost

 

 
319

 

 
319

Deferred income taxes
716

 

 
80

 
(49
)
 
747

Investments in subsidiaries
1,611

 
183

 

 
(1,794
)
 

Due from affliates
37

 
20

 
231

 
(288
)
 

Other assets
300

 
49

 
84

 

 
433

Total assets
$
4,649

 
$
1,870

 
$
3,189

 
$
(4,104
)
 
$
5,604

 
 
 
 
 
 
 
 
 
 
Liabilities and stockholders’ equity
 
 
 
 
 
 
 
 
 
Current liabilities
 
 
 
 
 
 
 
 
 
Short-term borrowings
1

 

 

 

 
1

Accounts payable
187

 
11

 
327

 

 
525

Payroll and benefits liabilities
91

 
19

 
111

 

 
221

Deferred service revenue and customer deposits
90

 
31

 
297

 

 
418

Due to affliates
675

 
664

 
618

 
(1,957
)
 

Other current liabilities
176

 
18

 
216

 
(16
)
 
394

Total current liabilities
1,220

 
743

 
1,569

 
(1,973
)
 
1,559

Long-term debt
850

 

 
2

 

 
852

Pension and indemnity plan liabilities
1,349

 
1

 
389

 

 
1,739

Postretirement and postemployment benefits liabilities
89

 

 
167

 

 
256

Income tax accruals
4

 
9

 
135

 

 
148

Environmental liabilities
220

 

 

 

 
220

Due to affliates
190

 
58

 
40

 
(288
)
 

Other liabilities
9

 
49

 
53

 
(49
)
 
62

Total liabilities
3,931

 
860

 
2,355

 
(2,310
)
 
4,836

Redeemable noncontrolling interest

 

 
15

 

 
15

Stockholders’ equity
 
 
 
 
 
 
 
 
 
Total NCR stockholders’ equity
718

 
1,010

 
784

 
(1,794
)
 
718

Noncontrolling interests in subsidiaries

 

 
35

 

 
35

Total stockholders’ equity
718

 
1,010

 
819

 
(1,794
)
 
753

Total liabilities and stockholders’ equity
$
4,649

 
$
1,870

 
$
3,189

 
$
(4,104
)
 
$
5,604




27

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


Condensed Consolidating Statement of Cash Flows
December 31, 2012
(in millions)
Parent Issuer
 
Guarantor Subsidiaries
 
Non-Guarantor Subsidiaries
 
Eliminations
 
Consolidated
Net cash (used in) provided by operating activities
$
(591
)
 
$
210

 
$
211

 
$
(10
)
 
$
(180
)
Investing activities
 
 
 
 
 
 
 
 
 
Expenditures for property, plant and equipment
(36
)
 
(8
)
 
(36
)
 

 
(80
)
Proceeds from sales of property, plant and equipment

 

 
8

 

 
8

Additions to capitalized software
(51
)
 
(12
)
 
(17
)
 

 
(80
)
Business acquisitions, net of cash acquired
(46
)
 
(24
)
 
(38
)
 

 
(108
)
Proceeds from (payments of) intercompany notes
171

 
96

 
11

 
(278
)
 

Investments in equity affiliates
(21
)
 
(90
)
 

 
111

 

Other investing activities, net
(6
)
 
10

 

 

 
4

Net cash provided by (used in) investing activities
11

 
(28
)
 
(72
)
 
(167
)
 
(256
)
Financing activities
 
 
 
 
 
 
 
 
 
Tax withholding payments on behalf of employees
(12
)
 

 

 

 
(12
)
Proceeds from employee stock plans
53

 

 

 

 
53

Equity contribution

 

 
111

 
(111
)
 

Borrowings on term credit facility
150

 

 

 

 
150

Payments on revolving credit facility
(860
)
 

 

 

 
(860
)
Borrowings on revolving credit facility
720

 

 

 

 
720

Proceeds from bond offerings
1,100

 

 

 

 
1,100

Debt issuance cost
(19
)
 

 

 

 
(19
)
Borrowings (repayments) of intercompany notes
(11
)
 
(171
)
 
(96
)
 
278

 

Dividend distribution to minority shareholder

 

 
(1
)
 

 
(1
)
Dividend distribution to consolidated subsidiaries

 
(2
)
 
(8
)
 
10

 

Net cash provided by (used in) financing activities
1,121

 
(173
)
 
6

 
177

 
1,131

Cash flows from discontinued operations
 
 
 
 
 
 
 
 
 
Net cash used in operating activities
(114
)
 

 

 

 
(114
)
Net cash provided by (used in) investing activities
99

 

 

 

 
99

Net cash used in discontinued operations
(15
)
 

 

 

 
(15
)
Effect of exchange rate changes on cash and cash equivalents
(1
)
 

 
(8
)
 

 
(9
)
Increase (decrease) in cash and cash equivalents
525

 
9

 
137

 

 
671

Cash and cash equivalents at beginning of period
30

 
13

 
355

 

 
398

Cash and cash equivalents at end of period
$
555

 
$
22

 
$
492

 
$

 
$
1,069



28

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


Condensed Consolidating Statement of Cash Flows
December 31, 2011
(in millions)
Parent Issuer
 
Guarantor Subsidiaries
 
Non-Guarantor Subsidiaries
 
Eliminations
 
Consolidated
Net cash (used in) provided by operating activities
$
335

 
$
(30
)
 
$
145

 
$
(62
)
 
$
388

Investing activities
 
 
 
 
 
 
 
 
 
Expenditures for property, plant and equipment
(28
)
 
(3
)
 
(30
)
 

 
(61
)
Proceeds from sales of property, plant and equipment

 

 
2

 

 
2

Additions to capitalized software
(43
)
 
(3
)
 
(16
)
 

 
(62
)
Business acquisitions, net of cash acquired
(1,085
)
 

 

 

 
(1,085
)
Proceeds from (payments of) intercompany notes
104

 
138

 
(12
)
 
(230
)
 

Investments in equity affiliates
(11
)
 

 

 
11

 

Net cash (used in) provided by investing activities
(1,063
)
 
132

 
(56
)
 
(219
)
 
(1,206
)
Financing activities
 
 
 
 
 
 
 
 
 
Repurchase of Company common stock
(70
)
 

 

 

 
(70
)
Proceeds from employee stock plans
18

 

 

 

 
18

Excess tax benefit from stock-based compensation
1

 

 

 

 
1

Equity contribution

 

 
11

 
(11
)
 

Borrowings on term credit facility
700

 

 

 

 
700

Payments on revolving credit facility
(260
)
 

 

 

 
(260
)
Borrowings on revolving credit facility
400

 

 

 

 
400

Debt issuance cost
(29
)
 

 

 

 
(29
)
Borrowings (repayments) of intercompany notes
11

 
(47
)
 
(194
)
 
230

 

Proceeds from sale of noncontrolling interest

 

 
43

 

 
43

Dividend distribution to minority shareholder

 

 
(1
)
 

 
(1
)
Dividend distribution to consolidated subsidiaries

 
(51
)
 
(11
)
 
62

 

Net cash provided by (used in) financing activities
771

 
(98
)
 
(152
)
 
281

 
802

Cash flows from discontinued operations
 
 
 
 
 
 
 
 
 
Net cash used in operating activities
(37
)
 

 

 

 
(37
)
Net cash used in investing activities
(40
)
 

 

 

 
(40
)
Net cash used in discontinued operations
(77
)
 

 

 

 
(77
)
Effect of exchange rate changes on cash and cash equivalents
(1
)
 

 
(4
)
 

 
(5
)
Increase (decrease) in cash and cash equivalents
(35
)
 
4

 
(67
)
 

 
(98
)
Cash and cash equivalents at beginning of period
65

 
9

 
422

 

 
496

Cash and cash equivalents at end of period
$
30

 
$
13

 
$
355

 
$

 
$
398


29

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


Condensed Consolidating Statement of Cash Flows
December 31, 2010
(in millions)
Parent Issuer
 
Guarantor Subsidiaries
 
Non-Guarantor Subsidiaries
 
Eliminations
 
Consolidated
Net cash (used in) provided by operating activities
$
299

 
$
(5
)
 
$
66

 
$
(81
)
 
$
279

Investing activities
 
 
 
 
 
 
 
 
 
Grant reimbursements from capital expenditures
5

 

 

 

 
5

Expenditures for property, plant and equipment
(44
)
 
(1
)
 
(29
)
 

 
(74
)
Proceeds from sales of property, plant and equipment

 

 
39

 

 
39

Additions to capitalized software
(40
)
 

 
(17
)
 

 
(57
)
Proceeds from (payments of) intercompany notes
(70
)
 
6

 
(2
)
 
66

 

Other investing activities, net
(24
)
 

 

 

 
(24
)
Net cash (used in) provided by investing activities
(173
)
 
5

 
(9
)
 
66

 
(111
)
Financing activities
 
 
 
 
 
 
 
 
 
Repurchase of Company common stock
(20
)
 

 

 

 
(20
)
Proceeds from employee stock plans
11

 

 

 

 
11

Repayment of short-term borrowings

 

 
(4
)
 

 
(4
)
Repayment of long-term debt
(1
)
 

 

 

 
(1
)
Payments on revolving credit facility
(75
)
 

 

 

 
(75
)
Borrowings on revolving credit facility
75

 

 

 

 
75

Borrowings (repayments) of intercompany notes

 

 
66

 
(66
)
 

Dividend distribution to consolidated subsidiaries

 

 
(81
)
 
81

 

Net cash provided by (used in) financing activities
(10
)
 

 
(19
)
 
15

 
(14
)
Cash flows from discontinued operations
 
 
 
 
 
 
 
 
 
Net cash used in operating activities
(16
)
 

 

 

 
(16
)
Net cash used in investing activities
(100
)
 

 

 

 
(100
)
Net cash used in discontinued operations
(116
)
 

 

 

 
(116
)
Effect of exchange rate changes on cash and cash equivalents

 

 
7

 

 
7

Increase (decrease) in cash and cash equivalents

 

 
45

 

 
45

Cash and cash equivalents at beginning of period
65

 
9

 
377

 

 
451

Cash and cash equivalents at end of period
$
65

 
$
9

 
$
422

 
$

 
$
496



30

NCR Corporation
Notes to Consolidated Financial Statements—(Continued)


The preceding information presents condensed consolidating statements of operations and comprehensive income, balance sheets and statements of cash flows of the Parent Issuer, the Guarantors, and the Non-Guarantors. Certain amounts included in the condensed consolidating balance sheets and statements of cash flows have been revised to correct the presentation of certain transactions. We determined that these revisions were immaterial to our current and previously issued financial statements. As a result, we have revised the previously issued condensed consolidating financial statements included in this filing. These revisions had no impact on any consolidated total of the consolidating financial statements or of the consolidated financial statements. The revisions were as follows:
At December 31, 2012, the Non-Guarantors’ amounts due to affiliates were reduced by $53 million with a corresponding increase of $46 million to the Guarantors and $7 million to the Issuer Parent. At December 31, 2011, the Non-Guarantors’ amounts due to affiliates were reduced by $61 million with a corresponding increase of $44 million to the Guarantors and $17 million to the Issuer Parent. For the year ended December 31, 2012, cash outflows of the Issuer Parent for certain business acquisitions were reduced by $31 million, with corresponding increases to the Guarantors of $7 million and Non-Guarantor of $24 million.


31
Exhibit 99.4 Financial Statement Schedule II-Valuation and Qualifying Accounts


Exhibit 99.4

As described in its Current Report on Form 8-K filed with the Securities and Exchange Commission on December 3, 2013, the Company has updated operating results for all periods covered in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2012 (as filed with the Securities and Exchange Commission on March 4, 2013, and as subsequently updated by its Current Report on Form 8-K filed with the Securities and Exchange Commission on March 26, 2013) (the "2012 Form 10-K"), in order to give effect to the change in accounting methodology for recognizing expense for its company-sponsored U.S. and international pension benefit plans. The Schedule II-Valuation and Qualifying Accounts that follows revises the information included in the 2012 Form 10-K in order to reflect the change in accounting methodology and should be read in conjunction with the updated financial statements and schedules included as exhibits to the Current Report on Form 8-K filed on December 3, 2013.


NCR Corporation

SCHEDULE II--VALUATION AND QUALIFYING ACCOUNTS
(In millions)

Column A
 
Column B
 
Column C
 
Column D
 
Column E
 
 
 
 
Additions
 
 
 
 
Description
 
Balance at Beginning of Period
 
Charged to Costs & Expenses
 
Charged to Other Accounts
 
Deductions
 
Balance at End of Period
Year Ended December 31, 2012
 
 
 
 
 
 
 
 
 
 
Allowance for doubtful accounts
 
$
16

 
$

 
$

 
$

 
$
16

Deferred tax asset valuation allowance
 
$
425

 
$
17

 
$

 
$
43

 
$
399

Inventory excess and obsolete reserves
 
$
83

 
$
134

 
$

 
$
130

 
$
87

Reserves related to business restructuring
 
$
2

 
$

 
$

 
$
2

 
$

 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2011
 
 
 
 
 
 
 
 
 
 
Allowance for doubtful accounts
 
$
13

 
$
3

 
$

 
$

 
$
16

Deferred tax asset valuation allowance
 
$
410

 
$
15

 
$

 
$

 
$
425

Inventory excess and obsolete reserves
 
$
71

 
$
105

 
$

 
$
93

 
$
83

Reserves related to business restructuring
 
$
3

 
$

 
$

 
$
1

 
$
2

 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2010
 
 
 
 
 
 
 
 
 
 
Allowance for doubtful accounts
 
$
24

 
$

 
$

 
$
11

 
$
13

Deferred tax asset valuation allowance
 
$
528

 
$

 
$

 
$
118

 
$
410

Inventory excess and obsolete reserves
 
$
100

 
$
80

 
$

 
$
109

 
$
71

Reserves related to business restructuring
 
$
4

 
$

 
$

 
$
1

 
$
3



1